en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk.
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
en Installation and connection 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
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Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
en Installation and connection Unscrew and remove all of Put on the 4 cover caps. the screws for the 4 transit bolts using a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transport locks to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
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Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- → Page 30. Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply Open the water tap carefully and with the local legal provisions and...
en Installation and connection Use a WAF 17 wrench to tighten 4.6 Aligning the appliance the lock nuts against the housing In order to reduce noise and vibra- until they are hand-tight. tion and to prevent the appliance from moving, align the appliance cor- rectly.
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. 5.2 Detergent drawer Maintenance flap for the drain pump → Page 42 Note: Observe the manufacturer's in-...
en Familiarising yourself with your appliance Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 26 Programme selector...
first time en tivate the activated settings by re- Pour approx. 1 litre of water into peatedly pressing on the relevant the manual dosing compartment. buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶...
en Display 7 Display The display shows the current settings, options or relevant information. Example: Display Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. Programme end → "Buttons", Page 23 time Recommended The maximum load capacity for the selec-...
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Display en Display Designation More information Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
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en Display Display Designation More information Voltage control Flashes: The automatic voltage control system system detects impermissible voltage drops. This will pause the programme. Note: The programme will continue when the voltage is permissible again. Voltage control Lights up: The programme has been system paused because of impermissible voltage drops.
Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information ¡ Start Start, cancel or pause the pro- gramme. ¡ Cancel ¡ Pause Speed ¡ Activate Activate or deactivate a shorter pro- gramme duration.
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en Buttons Button Selection More information ¡ Activate → "Remote start", Page 37 ¡ Deactivate ¡ Open the Home Connect menu 3s ¡ Activate → "Childproof lock", Page 33 ¡ Deactivate Multiple selection → "Basic settings", Page 39 ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡...
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Buttons en Button Selection More information ¡ Saving Press the button for approx. 3 seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 31 If you briefly press the button, you can set customised program settings for your program.
en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate Speed .
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Programmes en Programme Description Max. load (kg) Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Wool Hand- or machine-washable items that are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool.
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en Programmes Programme Description Max. load (kg) Automatic Wash hard-wearing items made from cotton, or syn- 40°C thetic or blended fabrics. The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally.
Programmes en Programme Description Max. load (kg) / Super Wash items made from cotton, or synthetic or blen- Quick 15' / 30' ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate Speed .
en Accessories 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 58. Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx.
Detergents and care products en 13.2 Setting a programme 12 Detergents and care products Turn the programme selector and set the required programme. The manufacturer's instructions for → "Programmes", Page 26 use and dosage can be found on the If required, adjust the programme packaging. settings.
en operation Note: To overwrite the saved pro- Press ▶ gramme, repeat the steps above. a The drum rotates and load detec- tion takes place. This can take up 13.5 Loading laundry to 2 minutes, after which water enters the drum. Note: To prevent creasing, note the a The display shows the programme maximum load for the programmes.
Childproof lock en 13.10 Unloading the laundry 14.2 Deactivating the child- proof lock Open the door. Remove the laundry from the Requirement: To deactivate the drum. childproof lock, the appliance must be switched on. 13.11 Switching off the appli- Press and hold 3s for approx. ▶...
en Intelligent dosing system ¡ Pour detergent or fabric softener 15.2 Filling the dispensers into the compartment for manual If you want to use the intelligent dos- dosing. ing system or if the appliance dis- → "Adding detergent and care plays a notification during operation product", Page 32 of the appliance, fill the dispensers.
Home Connect en Pour liquid detergent and fabric To set , press i-DOS. softener into the relevant dis- a The display shows . pensers. To set , press i-DOS again. → "Detergent drawer", Page 17 To end the setting process, wait briefly.
en Home Connect The Home Connect app guides you 16.2 Setting up Home Con- through the entire login process. Fol- nect low the instructions in the Home Con- nect app to configure the settings. Requirements ¡ The Home Connect app has been Tips installed on your mobile device. ¡...
Home Connect en Note: If Wi-Fi is activated, the appli- Activating remote start ance will not switch itself off automat- Requirements ically. ¡ The appliance is connected to your home WiFi network. 16.4 Deactivating Wi-Fi on the ¡ The appliance is connected to the appliance Home Connect app.
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en Home Connect Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
Basic settings en 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of the basic settings Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme.
en Cleaning and servicing 17.2 Changing the basic set- 18.2 Cleaning the detergent tings drawer To call up the basic settings, press If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the a The display shows the selected ba- detergent drawer is dirty, clean the sic setting and the current value.
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Cleaning and servicing en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
en Cleaning and servicing Open and remove the service flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. Take the drain hose out of the 18.3 Cleaning the drain pump holder.
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 42 hot. Since water may remain in the Do not touch the hot detergent ▶...
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en Cleaning and servicing Insert the pump cap. Insert and close the service flap. Ensure that the parts of the ‒ pump cap are correctly as- sembled. Before the next wash To prevent unused detergent from flowing straight into the outlet in the Screw the pump cap as far as it next wash, run a suitable programme will go.
Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or First wait approx. 5 minutes until the drain process ends. To reset the error message, switch the appliance off. Switch the appliance back on. If the error message is displayed again, call cus- tomer service.
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en Troubleshooting Fault Cause and troubleshooting flashes. Door is not closed. Close the door. ▶ Laundry is caught in the door. Remove any trapped laundry. ▶ "E:30/-20" Detergent dosage is too high. If you dose manually, reduce the amount of deter- ▶...
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Troubleshooting en Fault Cause and troubleshooting The programme does Check whether is activated. ▶ not start. → "Buttons", Page 23 Laundry is caught in the door. Remove any trapped laundry. ▶ The detergent drawer has not been pushed in fully. Push in the detergent drawer until the symbol goes ▶...
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Continue the programme by selecting Spin or ▶ ing. Drain and pressing The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting The spin programme Note: Where possible, mix large and small items in does not start. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. ▶ Rushing, hissing Water is flushed under pressure into the detergent noise.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not is activated. satisfactory. The laun- Select the programmes that are suitable for the ▶ dry is too wet/too type of fabric. damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
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Troubleshooting en Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
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en Troubleshooting Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Setting up Home Connect", Page 36 Water is leaking out at Water inlet hose is not correctly/securely connected.
Transportation, storage and disposal en 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 42 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
en Customer Service 20.4 Disposing of old appli- 21 Customer Service ance Detailed information on the warranty Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
Directive 2014/53/ Maximum load 9.0 kg A detailed RED Declaration of Con- Mains voltage 220-240 V, formity can be found online at 50 Hz www.bosch-home.com among the Minimum in- additional documents on the product stallation protec- page for your appliance. tion Nominal power 2300 W Water pressure ¡...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.