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OWNER'S MANUAL
WASHING MACHINE
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WM4000H*A / WM4080H*A
www.lg.com
MFL71728908
Copyright © 2020-2023 LG Electronics Inc. All Rights Reserved.
Rev.03_032223
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Related Manuals for LG WM4000HWA.ABWEUUS
Summary of Contents for LG WM4000HWA.ABWEUUS
- Page 1 Scan to see the online manual. OWNER'S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WM4000H*A / WM4080H*A www.lg.com MFL71728908 Copyright © 2020-2023 LG Electronics Inc. All Rights Reserved. Rev.03_032223...
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Page 2: Table Of Contents
Sorting Laundry Loading the Washer Adding Cleaning Products Control Panel Wash Cycles Cycle Modifiers Options and Extra Functions 33 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis Function 37 MAINTENANCE Regular Cleaning Periodic Maintenance Care in Cold Climates 43 TROUBLESHOOTING... -
Page 3: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. - Page 4 • Use this appliance only for its intended purpose. • If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
- Page 5 IMPORTANT SAFETY INSTRUCTIONS • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products.
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Page 6: Caution Statements
IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the product on a firm and level floor. Operation •... -
Page 7: Product Overview
• For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Front View... - Page 8 PRODUCT OVERVIEW Accessories Product Specifications WM4000H*A / Included Accessories Model WM4080H*A Electrical 120 VAC @ 60 Hz Requirements Min. / Max. Water 20 - 120 psi (138 - 827 Pressure kPa) Dimensions (Width X 27'' X 39" X 30 1/4'' (70 Height X Depth) cm X 99 cm X 77 cm) Maximum Depth with...
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Page 9: Installation
INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. Choosing the Proper Location Unpacking and Removing Shipping Material Connecting the Inlet Hoses Connecting the Drain Hose Leveling the Washer Final Installation Check WARNING... -
Page 10: Choosing The Proper Location
10 INSTALLATION WARNING • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed •... -
Page 11: Unpacking And Removing Shipping Material
INSTALLATION Unpacking Shipping Material Dimensions and Clearances *Some models do not ship with drum support. 1/4'' (0.5 cm) Lift the washer off the foam base. • After removing the carton and shipping Stacking or Pedestal Installation material, lift the washer off the foam base. The washer can be stacked under a dryer or on top •... -
Page 12: Connecting The Water Inlet Hoses
Old hoses could leak faucet. or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses. NOTE • Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years. -
Page 13: Connecting The Drain Hose
INSTALLATION • The end of the drain hose should be located a Flush out the inlet hoses. minimum of 24" (61 cm) and a maximum of 96" • After the hoses are connected, turn on the (244 cm) above the bottom of the washer. water faucets and flush out any foreign •... -
Page 14: Leveling The Washer
14 INSTALLATION Use the provided tie strap to secure the drain hose in place. If the water valves and drain are built into the wall, fasten the drain hose to one of the water Leveling the Washer hoses with the provided tie strap (ribbed side on inside). -
Page 15: Final Installation Check
INSTALLATION inch, and all 4 leveling feet must rest firmly Clean the floor to attach the non-skid pads. on the floor. • Use a dry rag to remove and clean foreign objects or moisture. If moisture remains, the non-skid pads may slip. Adjust the level after placing the washer in the installation area. - Page 16 16 INSTALLATION WARNING NOTE • Connect this appliance to a grounded outlet • If water leaks during water supply, see conforming to the rating prior to use. Failure to Connecting the Water Inlet Hoses to connect do so may result in fire, electric shock, or them properly.
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Page 17: Operation
OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Sort laundry and load the washer. • Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items into the washer. -
Page 18: Sorting Laundry
18 OPERATION End of cycle. • When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling. • Check around the door seal when removing the load for small items that may be caught in the seal. NOTE •... -
Page 19: Loading The Washer
OPERATION outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration. • Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor. -
Page 20: Adding Cleaning Products
20 OPERATION • The washer can be fully loaded, but the drum • For proper wash performance, always measure should not be tightly packed with items. The detergent using the measuring device provided door of the washer must close easily. by the detergent manufacturer. - Page 21 OPERATION • When using the Pre-wash option, liquid Load the laundry products into the detergent for the main wash needs to be loaded appropriate compartments. in the liquid detergent cup accessory in the main • Follow the manufacturer’s wash dispenser (where applicable), to prevent it recommendations when adding cleaning from being dispensed with the pre-wash products.
- Page 22 22 OPERATION NOTE • Do not add powdered bleach to this compartment. The bleach compartment is designed to dispense liquid chlorine bleach only. Powdered or liquid color-safe bleach will not dispense properly. • Follow the manufacturer’s recommendations when adding bleach. Never add more than one cup, and do not exceed the maximum fill line or the bleach may be dispensed immediately and damage fabrics.
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Page 23: Control Panel
OPERATION Control Panel Control Panel Features Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. • The door will unlock after a brief pause. NOTE •... - Page 24 24 OPERATION Time and Status Display Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run. • When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady.
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Page 25: Wash Cycles
OPERATION Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section. - Page 26 26 OPERATION Cycle Bedding Wash Temp. Default: Warm Available: Hot, Warm, Cold, Tap Cold Spin Speed Default: Medium Available: Medium, Low, No Spin Soil Level Default: Normal Available: All Cycle Sanitary Description Washes clothes at a high temperature. Wash Temp. Default: Extra Hot Available: Extra Hot Spin Speed...
- Page 27 • The default cycle is Small Load, used for normally soiled loads with a few items. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Wash Temp. Default: Warm...
- Page 28 28 OPERATION Turbo Cycle Steam Fresh Care Cold Wash Pre-wash Wash Normal † Heavy Duty † Bedding Sanitary † Allergiene Bright Whites Delicates Perm. Press Towels Speed Wash Downloaded default: Small Load...
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Page 29: Cycle Modifiers
OPERATION Cycle Modifiers Spin Higher spin speeds extract more water from clothes, reducing drying time and saving energy. About Modifier Buttons • Press the Spin button repeatedly until the Each cycle has default settings that are selected desired speed is selected. automatically. - Page 30 When the washer is connected to a home Wi-Fi Turn on the power. network, the icon on the control panel is lit. • To connect the washer to the LG ThinQ application, press and hold the Delay Wash Select the desired cycle. button for 3 seconds.
- Page 31 OPERATION Control Lock • This function is disabled during the Tub Clean cycle. Use this function to disable the controls. This • To preserve wash performance, wash time may function can prevent children from changing be extended depending on when garments are cycles or operating this washer.
- Page 32 32 OPERATION Press and hold the Spin button for 3 seconds. • You can change the spin speed by pressing the Spin button. Press the Start/Pause button to begin.
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Page 33: Smart Functions
Apple App Store on a smartphone. - This function provides useful information for diagnosing and solving issues with the Run the LG ThinQ application and sign in with appliance based on the pattern of use. your existing account or create an LG account •... - Page 34 You can also monitor your cycle wireless router manual. operation so you know how much time is left in the • LG ThinQ is not responsible for any network cycle. connection problems or any faults, malfunctions, or errors caused by network connection.
- Page 35 SMART FUNCTIONS the party responsible for compliance could void NOTE the user’s authority to operate the equipment. • Only one downloaded cycle can be stored on the appliance at a time. FCC RF Radiation Exposure Statement This equipment complies with FCC radiation Wireless LAN Module Specifications exposure limits set forth for an uncontrolled environment.
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Page 36: Smart Diagnosis Tm Function
If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application. -
Page 37: Maintenance
MAINTENANCE MAINTENANCE • Wipe with a damp cloth. WARNING • Do not touch the surface or the display with • To reduce the risk of fire, electric shock, or injury sharp objects. to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. - Page 38 38 MAINTENANCE Leaving the Door Open • Do not exceed the maximum fill line when adding bleach or powdered cleaners. After you finish using the washer, leave the door Powdered cleaners may remain in the drum open overnight to allow air to circulate and dry the after cleaning.
- Page 39 MAINTENANCE To clean the drawer opening, use a small, WARNING non-metal brush to clean the recess. Remove • The inlet screens protect the delicate parts of the all residue from the upper and lower parts of inlet valve from being damaged by particles that the recess.
- Page 40 40 MAINTENANCE Flush then reattach the water hoses. • Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow. NOTE •...
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Page 41: Care In Cold Climates
MAINTENANCE Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty drum and close the door. • Never use automotive antifreeze. Turn on the washer and press the Spin button. Press the Start/Pause button to start the Close the drain pump filter cover. drain pump for 1 minute. - Page 42 42 MAINTENANCE Immerse the water inlet hoses in hot water to thaw them. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. • See Connecting the Water Inlet Hoses for details. Turn on the faucets. Press the Power button to turn on the washer.
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Page 43: Troubleshooting
TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. - Page 44 44 TROUBLESHOOTING Problem Possible Cause & Solution The load is too small. • Add additional items to allow the washer to balance the load. UNBALANCE ERROR Heavy articles are mixed with lighter items. • Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning.
- Page 45 TROUBLESHOOTING Problem Possible Cause & Solution Vibration sensor malfunctions. • Call for service. VIBRATION SENSOR ERROR Common Problems Problem Possible Cause & Solution Strange vibration or Strange vibration or noise caused by not removing the plastic drum support or noise shipping bolts.
- Page 46 46 TROUBLESHOOTING Problem Possible Cause & Solution Water Leaking The gasket is damaged because the clothes are jammed between the door glass and the gasket. • Replace gasket or call for service. Drain hose has come out of the drain connector or is not inserted far enough. •...
- Page 47 TROUBLESHOOTING Problem Possible Cause & Solution Washer is not filling Leaving detergent in the detergent dispenser drawer for an extended period of time or properly. using the washer for a long period of time may cause the build-up of residue in the detergent dispenser drawer.
- Page 48 48 TROUBLESHOOTING Problem Possible Cause & Solution Service resulting The warranty covers manufacturing defects only. from improper • Costs are incurred for: installation is not Service trips to deliver, pick up, install the product or for instruction on product use. The covered.
- Page 49 TROUBLESHOOTING Problem Possible Cause & Solution Vibrating noise Wash load may be unevenly distributed in the drum. • Pause the cycle and redistribute the load after the door unlocks. Not all leveling feet are resting firmly and evenly on the floor. •...
- Page 50 50 TROUBLESHOOTING Problem Possible Cause & Solution Washer will not turn House fuse is blown, circuit breaker has tripped, or power outage has occurred. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
- Page 51 TROUBLESHOOTING Problem Possible Cause & Solution Washer will not Extremely low water pressure. operate. • Check another faucet in the house to make sure that household water pressure is adequate. Washer is too cold. • If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing the Power button.
- Page 52 52 TROUBLESHOOTING Performance Problem Possible Cause & Solution Wrinkling Washer is not unloaded promptly. • Always remove items from the washer as soon as the cycle is complete. Washer is overloaded. • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily.
- Page 53 During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
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Page 54: Limited Warranty
Should your LG Washer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S. - Page 55 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
- Page 56 If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
- Page 57 LIMITED WARRANTY www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”). You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
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Page 58: Canada
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Washer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. - Page 59 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
- Page 60 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
- Page 61 Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
- Page 62 62 Memo...
- Page 63 Memo...
- Page 64 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...