Table of Contents Basics Appendix Read me first Troubleshooting About the Galaxy Buds Pro Managing the Galaxy Buds Pro Device layout and functions Restarting the earbuds Attaching an ear tip to the earbud Coupling the earbuds Charging the battery Removing the battery Battery indicator lights identification Health and Safety Using the earbuds...
• This product includes certain free/open source software. The licence information of the open source software used in this product can be found at opensource.samsung.com. Maintaining water resistance The earbuds support water-resistance but the earbuds may be damaged if used in conditions inconsistent with the IPX7 standard.
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Basics • If the devices are exposed to fresh water, dry them thoroughly by wiping them with a clean, soft cloth and shaking them to remove the water from the devices. Do not expose or immerse the devices to other liquids, such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, chemical products such as cosmetics, ionised water, alcoholic beverage, or acid liquids.
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Basics • Do not clean the earbuds with compressed air or use ultrasonic waves or external heat sources if dust, sweat, ink, oil, or chemicals (cosmetics, sunscreen, antibacterial spray, hand sanitiser, detergent, insecticide, etc.) come into contact with the earbuds and charging case.
Basics About the Galaxy Buds Pro Galaxy Buds Pro are wireless earbuds that connect to your mobile device and allow you to listen to music or answer incoming calls even while doing other activities, such as working out. Do not wear the earbuds in high-traffic areas, such as roads or crosswalks. Doing so may result in accidents due to slowed reaction times.
• Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from the Samsung website. Make sure they are compatible with the Galaxy Buds Pro before purchase. • Only use Samsung-approved accessories. Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty.
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If you use the earbuds when they are broken, there may be a risk of injury. Use the earbuds only after they have been repaired at a Samsung Service Centre. If foreign materials are placed on the touch-sensitive sensor, they may cause the sensor to malfunction.
Basics Attaching an ear tip to the earbud • Do not put the earbuds in your ears without ear tips. Doing so may hurt your ears. • Do not pull the ear tip excessively when you attach or detach it. The ear tip may tear. •...
The charging case, which has a built-in battery, is charged along with the earbuds that are in the charging case when connected to the charger. Only use Samsung-approved battery, charger, and cable specifically designed for your device. An incompatible battery, charger, or cable can cause serious injuries or damage to your device.
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Basics Open the charging case. Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case. Close the charging case. Connect the USB cable to the charger and then plug the USB cable into the charger port.
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• If the Galaxy Buds Pro are not charging properly, take the Galaxy Buds Pro and the charger to a Samsung Service Centre. • Avoid bending the USB cable. Doing so may damage or reduce the lifespan of the USB...
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The Galaxy Buds Pro may not charge properly or may overheat, or the charging case may be damaged. Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Charging via Wireless power sharing Open the charging case.
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• Only mobile devices that support the Wireless power sharing feature can charge the Galaxy Buds Pro. To see mobile devices that support the Wireless power sharing feature, visit the Samsung website. • The location of the wireless charging coil may vary by device. Adjust the device and the charging case to make a strong connection.
Basics Checking the battery level Connect the earbuds to your mobile device, launch the Galaxy Wearable app on the mobile device, and view the battery status of the earbuds and the charging case. Refer to Connecting the earbuds to a mobile device for more information.
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Basics Colour Status • Charging Continuously red • Fully charged Continuously green • Charging blocked due to abnormal temperatures Flashes red Charging case battery indicator light Charging case battery indicator light Colour Status • Charging Continuously red • Fully charged Continuously green •...
→ Language. English may appear by default if the selected language on the Settings app is not supported on the Galaxy Wearable app. Connecting the earbuds to a Samsung mobile device for the first time Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case.
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The earbuds will enter Bluetooth pairing mode automatically and a pop-up window will appear on your mobile device. If the pop-up window does not appear or if you want to connect to a non-Samsung mobile device that also uses the Android OS, refer to...
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• When connecting earbuds to a mobile device that has been signed in to a Samsung account, the earbuds pairing information will be synced on the other mobile devices that use the same Samsung account and you do not need to pair them at the beginning again.
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Android OS (or the connection pop-up window does not appear) If you connect to a non-Samsung mobile device that also uses the Android OS, some of the features of the earbuds may not be available and the earbuds may not work properly.
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Using the earbuds • If the earbuds do not connect to a mobile device, the connection pop-up window does not appear, or your mobile device cannot find the earbuds, touch and hold both earbuds for more than three seconds while wearing them to enter Bluetooth pairing mode manually.
Using the earbuds Wearing the earbuds Adjust the earbuds to fit your ears. • Your device contains magnets. Keep a safe distance between your device and objects that may be affected by magnets such as credit cards and implantable medical devices. If you have an implantable medical device, consult your physician before use.
Using the earbuds Hold the earbuds so that you see the imprinted direction marks, insert the earbuds into your ears, and then adjust the earbuds by rotating them until they sit comfortably in your ears. The touch-sensitive sensors will detect that you are wearing the earbuds when you put them in.
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Using the earbuds Understanding touch actions Single touch • Play or pause track. • Stop using the Text-to-Speech feature. Double touch • Play next track. • Answer or end a call. • Place the current call on hold and answer the second call.
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Using the earbuds Locking the earbuds’ touch feature You can prevent unintended actions by locking the earbuds’ touch feature. Activating from the Galaxy Wearable app Launch the Galaxy Wearable app on the mobile device and tap the Block touches switch to activate it.
Using the earbuds • Volume down/Volume up: Adjust the volume. • If you select the volume adjustment feature as one side’s preset touch-and-hold feature, the other side’s preset touch-and-hold feature is also automatically set to the volume adjustment feature. • When the volume adjustment feature has been already selected and you try to change one side’s preset touch-and-hold feature, the other side’s preset touch-and- hold feature is automatically set to activate the noise controls mode.
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Using the earbuds Select High or Low to adjust the active noise cancelling level under Active noise cancelling level or drag the Ambient sound volume adjustment bar to adjust its volume. Activating from the Settings app This feature is available only on mobile devices running the Android One UI version 3.1 and later.
Using the earbuds Using Bixby Introduction Bixby is a user interface that helps you use your device more conveniently. You can talk to Bixby. Bixby will launch a function you request or show the information you want on the connected mobile device. •...
Using the earbuds Tips for better voice recognition • Speak clearly. • Speak in quiet places. • Do not use offensive or slang words. • Avoid speaking in dialectal accents. The Galaxy Buds Pro may not recognize what you say or may perform unwanted commands depending on your surroundings or how you speak.
Using the earbuds Adjusting the volume You can adjust the volume by touching and holding the earbud after setting it as a preset touch-and-hold feature. • Adjust the volume via your connected mobile device if a sound is low in your earbuds while at full volume.
Using the earbuds Using call features When the earbuds are connected to a mobile device, you can answer and control calls using the earbuds rather than the connected mobile device. Answering or declining a call When a call comes in while you are wearing the earbuds, they will emit a sound and a voice notification will inform you of the incoming call’s phone number or the name saved in your contacts.
Galaxy Wearable App Introduction To connect the earbuds to a mobile device, you must install the Galaxy Wearable app on your mobile device. Using the Galaxy Wearable app, you can view the Galaxy Buds Pro status and customize their settings. Launch the Galaxy Wearable app on your connected mobile device.
Galaxy Wearable App Connecting and disconnecting the earbuds Disconnecting mobile devices from the earbuds Insert the earbuds into the charging case and close it. The Bluetooth connection will end. To manually disconnect the earbuds from your mobile device, launch the Galaxy Wearable →...
Galaxy Wearable App Switch the mobile devices connected with the earbuds When the earbuds are connected with two or more mobile devices, you can switch the mobile devices easily without disconnecting from the previous mobile device. On the mobile device that you want to switch to, launch the Settings app, tap Connections →...
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• Seamless earbud connection: You can quickly change the mobile device to connect your earbuds with. Activate the feature to quickly switch the connection from the current mobile device to a nearby mobile device logged in via the same Samsung account or a device that has previously connected with your earbuds.
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Launch the Galaxy Wearable app on the mobile device, tap Labs, and then tap the Gaming mode switch to activate it. This feature is available only when connecting with a Samsung mobile device that uses the Android OS. Find My Earbuds If you misplace your earbuds, use the Galaxy Wearable app on your mobile device to find it.
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Galaxy Wearable App General You can reset all your earbuds settings. Launch the Galaxy Wearable app on the mobile device and tap General → Reset. Earbuds software update Update your earbuds’ software via the firmware over-the-air (FOTA) service. Launch the Galaxy Wearable app on the mobile device and tap Earbuds software update. •...
• Ensure that your earbuds and the other Bluetooth device are within the maximum Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in. If the tips above do not solve the problem, contact a Samsung Service Centre.
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• If the charging contacts are dirty, the battery may not charge properly. Wipe the charging contacts with a dry cloth and try charging the battery again. If the tips above do not solve the problem, contact a Samsung Service Centre. The charging time and the battery life are different between the earbuds •...
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Appendix The battery depletes faster than when first purchased • When you expose the Galaxy Buds Pro to very cold or very hot temperatures, the useful charge may be reduced. • The battery is consumable and the useful charge will get shorter over time. •...
If the Galaxy Buds Pro overheat or feel hot for a prolonged period, do not use them for a while. If the Galaxy Buds Pro continue to overheat, contact a Samsung Service Centre. A small gap appears around the outside of the Galaxy Buds Pro •...
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Appendix Cleaning the speaker and the air duct If the volume is lower than it should be with the current setting, clean the speaker and the air duct. Before cleaning the speaker, detach the ear tip from the latch at the bottom of the earbud.
• Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and...
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• Use only a Samsung-approved charger specifically designed for your device. An incompatible charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
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Health and Safety Do not carry your device in your back pockets or on your waist • The device may be damaged, explode, or result in a fire if too much pressure is applied to it. • You may be injured if you are bumped or fall. Do not drop or cause an impact to the charger or the device Handle and dispose of the device and charger with care •...
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Health and Safety Do not bite or suck the device • Doing so may damage the device or result in an explosion or fire. • Children or animals can choke on small parts. • If children use the device, make sure that they use the device properly. Do not insert the device or supplied accessories into the eyes, ears, or mouth Doing so may cause suffocation or serious injuries.
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If you notice strange smells or sounds coming from your device, or if you see smoke or liquids leaking from the device, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
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Health and Safety • Do not engage in stressful or emotional conversations that may be distracting. Make the person you are talking to aware that you are driving and suspend conversations that could potentially divert your attention from the road. Care for and use your mobile device properly Keep your device dry •...
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Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Protect your hearing and ears...
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• Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire.
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Health and Safety Acknowledging Special Precautions and ISED (Innovation, Science and Economic Development Canada) Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers.
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Health and Safety The SAR value of a device is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the device emits. All devices are tested at their highest value in strict laboratory settings. But when in operation, the SAR of a device can be substantially less than the level reported to ISED.
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THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
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No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.