If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. ThinkPad P51 Hardware Maintenance Manual...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER DANGER DANGER ThinkPad P51 Hardware Maintenance Manual...
UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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To get the general FRU list for a product, do the following: 1. Go to: http://www.lenovo.com/support 2. Follow the instructions on the screen to select a product. 3. Click Products & Parts tab.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Companion” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
Lenovo Companion is preinstalled on the computer and also is available for download at: https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/. To run the Lenovo Companion program, open the Start menu and click Lenovo Companion, and then follow the instructions on the screen. For additional information, see the help system of the program.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.
4. If the voltage is acceptable, replace the system board. Note: Noise from the ac power adapter does not always indicate a defect. If the computer does not charge during operation, go to “Checking the operational charging” on page 27. ThinkPad P51 Hardware Maintenance Manual...
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
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Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. ThinkPad P51 Hardware Maintenance Manual...
“Symptom-to-FRU index” on page 33 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Recovery overview for the Windows 10 operating system The Windows recovery programs enable you to reset your computer or use advanced startup options.
6. Select a corresponding recovery solution according to your situation. Then follow the instructions on the screen to complete the process. Passwords As many as three passwords may be needed for any ThinkPad notebook computer: the power-on password, the hard disk password, and the supervisor password. ThinkPad P51 Hardware Maintenance Manual...
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
To put your computer into sleep mode, press Fn+4 or open the Start menu, click Power, and then click Sleep. To return to normal operation, press the Fn key only. In certain circumstances, the computer goes into sleep mode automatically: •...
Power off and remove all but the reader that you set up within your main operating system. 2100 1. Reseat the hard disk drive. Detection error on HDD0 (Main HDD) 2. Replace the main hard disk drive. 3. Replace the system board. ThinkPad P51 Hardware Maintenance Manual...
The battery installed is not supported by this system Replace the battery. and will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC key to continue. This system does not support batteries that are not Replace the battery.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1. Go to http://support.lenovo.com/smartbeep or scan the following QR Code.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a. System board b. LCD assembly ThinkPad P51 Hardware Maintenance Manual...
Name: You can use the default name or type a preferred name for the RAID volume. b. RAID Level: You can press Enter to change the RAID to one of the following: • RAID0 (Stripe) ThinkPad P51 Hardware Maintenance Manual...
• RAID1 (Mirror) c. Select Disks: Press the up and down arrow keys to select a drive, and then press Spacebar or Enter to add it into a group. An X mark is displayed next to the selected drive. Note: The drive that cannot be used to create a RAID volume is not selectable. d.
RAID 1 volume under rebuilding is displayed under RAID Volumes with a Rebuilding mark. 5. Wait a few minutes. When the rebuild process finishes successfully, the Rebuilding mark is changed to the Normal mark. 6. Press F10 to save changes and exit. ThinkPad P51 Hardware Maintenance Manual...
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Cortana personal assistant. To define or change the action for the F12 key, do the following: 1. Open the Lenovo Settings program. 2. Click the input icon 3. Locate the KEYBOARD: USER-DEFINED KEY section and follow the instructions on the screen to complete the setting.
Micro-SIM-card slot (available on some models) Fan louvers Keyboard drainage hole Docking station connector (available on some models) Removable battery Status indicators This topic presents the status indicators that show the status of the computer. ThinkPad P51 Hardware Maintenance Manual...
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Note: Depending on the model, your computer might look different from the following illustrations. Camera-status indicator When this indicator is on, the camera is in use. Speaker-mute indicator When this indicator is on, the speakers are muted. Microphone-mute indicator When this indicator is on, the microphones are muted. 4 10 System status indicators The indicator in the ThinkPad logo on the computer lid and the indicator in the power button show the...
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This indicator shows the ac power and battery power status of the computer. • Green: connected to ac power (battery power 80%–100%) • Yellow: connected to ac power (battery power 1%–80%) • Off: not connected to ac power ThinkPad P51 Hardware Maintenance Manual...
CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
Major FRUs ThinkPad P51 Hardware Maintenance Manual...
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• The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. They might not come with the computer, and a user might order them from http://www.lenovo.com/lenovorecovery, though additional shipping and handling fees might apply. Chapter 7 Locations...
For models without touch function: Table 6. LCD FRUs FRU descriptions CRU ID LCD bezel assembly LCD panel Bezel support rubber * Camera card or microphone card LCD rear cover assembly LED camera cable assembly Antenna kit ThinkPad P51 Hardware Maintenance Manual...
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Table 6. LCD FRUs (continued) FRU descriptions CRU ID Hinge assembly LED card LCD cable Note: Depending on the model, the FRU marked with asterisk (*) might not be available on your computer. For models with touch function: Table 7. LCD FRUs FRU descriptions CRU ID LCD strip bezel...
• Mylar for screw • Gasket for color sensor • Camera diffusion film • Gasket for fingerprint reader • Docking connector plug • Sponge for hard disk drive • Rubber for dc-in lens Label kit Active Pen ThinkPad P51 Hardware Maintenance Manual...
Connector and cable guide This section provides information for Lenovo authorized service technicians to help identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs” on page 50 and “LCD FRUs” on page 52.
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Solid-state drive slot (internal) Insert the solid-state drive directly into this slot. Smart card connector (internal) Smart card cable The smart card comes with cable. Connect the smart card cable to this connector. ThinkPad P51 Hardware Maintenance Manual...
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No. Connector/feature Internal cable required Cable connection Insert the solid-state drive directly into this Solid-state drive slot (internal) slot. Color sensor connector (internal) Color sensor cable Connect one end to the color sensor card and the other end to this connector. ExpressCard slot (external) Insert an Expresscard into this slot.
LCD touch controller card (a part of the LCD panel assembly), and the LED end to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: http://www.lenovo.com/serviceparts-lookup ThinkPad P51 Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
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1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. From the main menu, select 6. Set ECA Information. 3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the instruction;...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/UserManuals.
After you finish the servicing, ensure that you install the micro SIM card back into the slot firmly. Removing the dummy ExpressCard For access, remove this FRU: • “1010 Battery” on page 65 If the computer has a dummy ExpressCard installed, you must remove the dummy ExpressCard before you start the servicing. ThinkPad P51 Hardware Maintenance Manual...
This section provides instructions on how to remove a major FRU. 1010 Battery Important notices for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. Removal steps of the battery DANGER Use only the authorized battery specified for your computer.
• Never remove the drive while the system is operating or in suspend mode. The computer has two hard disk drive slots (slot and slot ). The hard disk drive slot also can be used as two M.2 solid-state drive slots (slot and slot ThinkPad P51 Hardware Maintenance Manual...
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Mind the following guidelines before you replacing the storage drives: • If the computer has only one hard disk drive, install the hard disk drive in the slot • If the computer has only one M.2 solid-state drive, install the solid-state drive in the slot •...
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Before you install the second hard disk drive into the hard disk drive slot , install two sponges first on the bottom of the slot. Here is a summary of the parts needed when replacing a hard disk drive. ThinkPad P51 Hardware Maintenance Manual...
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Slot Slot 2.5 inch hard disk drive 2.5 inch hard disk drive Hard disk drive cable Hard disk drive cable Sponges Removal steps of the M.2 solid-state drive and M.2 solid-state drive tray Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm)
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• Ensure that you follow the identification mark on the tray film to insert the M.2 solid-state drives. • If you want to replace the hard disk drive with M.2 solid-state drive, ensure that you remove the sponges from the hard disk drive slot first. Then, install the M.2 solid-state drive. ThinkPad P51 Hardware Maintenance Manual...
1040 Memory module under the bottom cover For access, remove these FRUs: • “1010 Battery” on page 65 • “1020 Bottom cover” on page 66 Removal steps of the memory module under the bottom cover When installing: • If you install only one memory module, install it into the bottom slot. •...
Ensure that the coin-cell battery connector is attached firmly. 1060 Keyboard For access, remove these FRUs: • “1010 Battery” on page 65 • “1020 Bottom cover” on page 66 Removal steps of keyboard Remove the screws that secure the keyboard. ThinkPad P51 Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 12 mm, flat-head, nylon-coated (3) (1.85 kgf-cm) Turn the computer over and open the display. Push hard in the direction shown by arrows to unlatch the keyboard. Then, the keyboard will open up slightly Pivot the keyboard slightly upward as shown by arrow until you can see the connectors on the bottom side of the keyboard.
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Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. Installation steps of keyboard Attach the connectors and then turn over the keyboard. ThinkPad P51 Hardware Maintenance Manual...
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Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the computer display) is under the frame of the keyboard bezel. Slide the keyboard as shown by the arrows. Ensure that the latches are hidden under the keyboard bezel. Chapter 9 Removing or replacing a FRU...
“1060 Keyboard” on page 72 Removal steps of the memory module bracket and memory module under the keyboard Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) ThinkPad P51 Hardware Maintenance Manual...
When installing: • If you install only one memory module, install it into the bottom slot. • Ensure that the memory module is firmly installed in the slot and does not move easily. 1080 Wireless LAN card For access, remove these FRUs: •...
Plug the gray cable into the main connector on the card; and plug the black cable into the auxiliary connector on the card. 1090 Wireless WAN card For access, remove these FRUs: • “1010 Battery” on page 65 • “1020 Bottom cover” on page 66 • “1060 Keyboard” on page 72 ThinkPad P51 Hardware Maintenance Manual...
Removal steps of the wireless WAN card Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Plug the orange cable into the main connector on the card; and plug the blue cable into the auxiliary connector on the card.
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Removal steps of the keyboard bezel assembly Step Screw (quantity) Color Torque 0.294 Nm M2.5 × 4 mm, flat-head, nylon-coated (5) Silver (3.0 kgf-cm) M2.5 × 5 mm, flat-head, nylon-coated (3) Black 0.294 Nm (3.0 kgf-cm) ThinkPad P51 Hardware Maintenance Manual...
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When installing: Ensure that the connectors are attached firmly. Chapter 9 Removing or replacing a FRU...
“1030 Storage drive” on page 66 • “1060 Keyboard” on page 72 • “1100 Keyboard bezel assembly” on page 79 Removal steps of the color sensor cable When installing: Ensure that the connector is attached firmly. ThinkPad P51 Hardware Maintenance Manual...
Removal steps of the fingerprint reader cable When installing: Ensure that the connector is attached firmly. Removal steps of the trackpad cable When installing: Ensure that the connector is attached firmly. 1120 Hinge caps For access, remove these FRUs: • “1010 Battery”...
“1080 Wireless LAN card” on page 77 • “1090 Wireless WAN card ” on page 78 • “1100 Keyboard bezel assembly” on page 79 • “1120 Hinge caps” on page 83 Removal steps of the LCD unit ThinkPad P51 Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque Black 0.294 Nm M2.5 × 8 mm, flat-head, nylon-coated (2) (3.0 kgf-cm) M2.5 × 5 mm, flat-head, nylon-coated (4) Black 0.294 Nm (3.0 kgf-cm) Step Screw (quantity) Color Torque 0.294 Nm M2.5 × 5 mm, flat-head, nylon-coated (2) Silver (3.0 kgf-cm) When installing:...
“1060 Keyboard” on page 72 • “1100 Keyboard bezel assembly” on page 79 • “1120 Hinge caps” on page 83 • “1130 LCD unit” on page 84 • “1140 Chassis assembly ” on page 86 ThinkPad P51 Hardware Maintenance Manual...
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Removal steps of the smart card reader and smart card reader cable When installing: Ensure that the connector is attached firmly. Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (2) (1.85 kgf-cm) Removal steps of the dummy smart card reader If the computer you are servicing has a dummy smart card reader installed.
When installing: Ensure that the rubbers for the speaker assembly are installed. 1170 Thermal fan assembly For access, remove these FRUs: • “1010 Battery” on page 65 • “1020 Bottom cover” on page 66 • “1030 Storage drive” on page 66 •...
6000 G's of shock. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite. ThinkPad P51 Hardware Maintenance Manual...
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• Avoid rough handling of any kind. • At every point in the process, be sure not to drop or stack the system board. • If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive material.
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When installing: Ensure that the connector is attached firmly. Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure to reinstall the rubber as shown. ThinkPad P51 Hardware Maintenance Manual...
1190 Base cover assembly The base cover assembly will stand out after you remove these FRUs in order: • “1010 Battery” on page 65 • “1020 Bottom cover” on page 66 • “1030 Storage drive” on page 66 • “1060 Keyboard” on page 72 •...
Removing an LCD FRU for non-touch models This section provides instructions on how to remove an LCD FRU for models without touch feature. 2010 LCD bezel assembly For access, remove this FRU: • “1010 Battery” on page 65 ThinkPad P51 Hardware Maintenance Manual...
Removal steps of the LCD bezel assembly When installing: Ensure that all the latches are attached firmly. 2020 Bezel support rubber If your computer model does not have a camera, there might be a bezel support rubber attached. For access, remove these FRUs in order: •...
Important: If your LCD panel needs a replacement, order a special LCD panel FRU kit for color sensor model from Lenovo. The FRU kit contains a LCD panel, a USB key/disc, and an instruction flyer. For the correct FRU kit part number, check on the Web site at http://www.lenovo.com/serviceparts-lookup.
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5. Follow the instructions on the screen to perform the initial color calibration. When the key number is required, type the number that you recorded in step 1. Then the Panel Replacement Utility program starts to measure the new LCD panel and perform the initial color calibration. 6.
M2 × 3 mm, flat-head, nylon-coated (4) Silver (1.85 kgf-cm) 2050 Camera card and LED camera cable assembly For access, remove these FRUs: • “1010 Battery” on page 65 • “1020 Bottom cover” on page 66 ThinkPad P51 Hardware Maintenance Manual...
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• “1130 LCD unit” on page 84 • “2010 LCD bezel assembly” on page 96 • “2030 LED card” on page 98 • “2040 LCD panel, LCD cable, and hinge assembly” on page 98 Removal steps of the camera card Removal steps of the LED camera cable assembly Chapter 9 Removing or replacing a FRU...
“2010 LCD bezel assembly” on page 96 • “2030 LED card” on page 98 • “2040 LCD panel, LCD cable, and hinge assembly” on page 98 • “2050 Camera card and LED camera cable assembly” on page 100 ThinkPad P51 Hardware Maintenance Manual...
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Removal steps of the antenna kit and LCD rear cover assembly Chapter 9 Removing or replacing a FRU...
Removing an LCD FRU for touch models This section provides instructions on how to remove an LCD FRU for models with touch feature. 3010 LCD strip bezel For access, remove this FRU: • “1010 Battery” on page 65 ThinkPad P51 Hardware Maintenance Manual...
Removal steps of the LCD strip bezel When installing: Ensure that all the latches are attached firmly. 3020 LED card For access, remove these FRUs in order: • “1010 Battery” on page 65 • “3010 LCD strip bezel” on page 104 Removal steps of the LED card Torque Step...
Important: If your LCD panel needs a replacement, order a special LCD panel FRU kit for color sensor model from Lenovo. The FRU kit contains a LCD panel, a USB key/disc, and an instruction flyer. For the correct FRU kit part number, check on the Web site at http://www.lenovo.com/serviceparts-lookup.
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When installing: Ensure that the LCD connector is attached firmly. Removal steps of the LCD cable Removal steps of the hinge assembly Chapter 9 Removing or replacing a FRU...
“1130 LCD unit” on page 84 • “3010 LCD strip bezel” on page 104 • “3020 LED card” on page 105 • “3030 LCD panel assembly, LCD cable, and hinge assembly” on page 105 Removal steps of the camera card ThinkPad P51 Hardware Maintenance Manual...
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Removal steps of the LED camera cable assembly When installing: Ensure that the connectors are attached firmly. Chapter 9 Removing or replacing a FRU...
• “3030 LCD panel assembly, LCD cable, and hinge assembly” on page 105 • “3040 Camera card and LED camera cable assembly” on page 108 Removal steps of the antenna kit and LCD rear cover assembly ThinkPad P51 Hardware Maintenance Manual...
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Cable routing: When you install the antenna kit, route the cables as shown in the following illustration. Wireless LAN auxiliary antenna (black) Wireless WAN auxiliary antenna (blue) Wireless WAN main antenna (orange) Wireless LAN main antenna (grey) Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint Microsoft, Windows, Windows Server, and Cortana are trademarks of the Microsoft group of companies.
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Part Number: SP40K88791 Printed in China (1P) P/N: SP40K88791 *1PSP40K88791*...