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LG DL X390 Series Owner's Manual
LG DL X390 Series Owner's Manual

LG DL X390 Series Owner's Manual

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OWNER'S MANUAL
DRYER
Read this owner's manual thoroughly before operating the appliance
and keep it handy for reference at all times. This abridged owner's
Read this owner's manual thoroughly before operating the
manual addresses user safety, precautions, and installation
appliance and keep it handy for reference at all times.
information.
To view the complete owner's manual, you may:
1. Online manual: Visit the LG website at: http://gscs-manual.lge.com/
Total/HQ/GatewayPage/main.html or scan the QR code above; or
2. Printable PDF manual: Visit lg.com and search for your model
number; or
3. Call or write to customer service as provided in your Limited
Warranty.
ENGLISH
DL*X370** / DL*X390** / DL*X400** / DL*X408** / DL*X420** / DL*X450** /
DL*350** / DL*346** / DL*360** / DL*340**
MFL70442695
Rev.03_082622
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.
www.lg.com

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Table of Contents
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Summary of Contents for LG DL X390 Series

  • Page 1 1. Online manual: Visit the LG website at: http://gscs-manual.lge.com/ Total/HQ/GatewayPage/main.html or scan the QR code above; or 2. Printable PDF manual: Visit lg.com and search for your model number; or 3. Call or write to customer service as provided in your Limited Warranty.
  • Page 2: Table Of Contents

    Connecting the Water Inlet Hose (Steam models) Final Installation Check 33 OPERATION Before Use Loading the Dryer Options and Extra Functions 36 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 40 MAINTENANCE Regular Cleaning 42 TROUBLESHOOTING FAQs Before Calling for Service...
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety for a Dryer WARNING Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. •...
  • Page 4: Warning Statements

    IMPORTANT SAFETY INSTRUCTIONS WARNING Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes. Clothes dryer installation must be performed by a qualified installer. • Do not install a clothes dryer with flexible plastic venting materials. If •...
  • Page 5 • If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics customer information center.
  • Page 6 • Do not grasp the power cord or touch the appliance controls with wet hands. • Do not modify or extend the power cord. • If the appliance has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
  • Page 7: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS • Do not let your hand get pinched when opening or closing the dryer door. Maintenance • Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts •...
  • Page 8 IMPORTANT SAFETY INSTRUCTIONS Installation • Install the appliance on a firm and level floor. • Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions. Operation • Clean the lint filter before or after each load. •...
  • Page 9: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View Control Panel Lint filters Leveling feet Reversible door Rear View...
  • Page 10 10 PRODUCT OVERVIEW Product Specifications DL*X400** / DL*X370** / Model DL*X408** / DL*X450** DL*X390** DL*X420** Description Steam Dryer Electrical Requirements Please refer to the rating label for detailed information. Min. / Max. Water Pressure 20 - 120 psi (138 - 827 kPa) 27'' X 30 1/8'' X 39'' (68.6 cm X 76.5 cm X 99 27"...
  • Page 11 PRODUCT OVERVIEW Accessories Included Accessories Y Connector (on some models) Drying Rack (on some models) Inlet Hose-Short (on some models) Inlet Hose-Long (on some models) Optional Accessories (sold separately) Pedestal Stacking kit Side vent kit (Kit No. 383EEL9001B) Hoses NOTE •...
  • Page 12: Installation

    12 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this dryer or transporting it to another location. Choose the proper location. Level the appliance. Vent the appliance. Connect the inlet hose (for steam models) Connect the Gas / Electric dryer.
  • Page 13: Choosing The Proper Location

    INSTALLATION Choosing the Proper • For garage installation, you will need to place the appliance at least 18 inches (45.7 cm) above the Location floor. The standard pedestal height is 15 inches (38 cm). You will need 18 inches (45.7 cm) from the garage floor to the bottom of the appliance.
  • Page 14 14 INSTALLATION Dimensions and Clearances The following clearances are recommended for the appliance. • Additional clearances should be considered for ease of installation and servicing. • Additional clearances should be considered on all sides of the dryer to reduce noise transfer. Installation Spacing for Recessed Area or Closet Installation Description Dimension/Clearance...
  • Page 15 INSTALLATION Closet Ventilation Requirements Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm ) must be installed no lower than 6 feet above the floor.
  • Page 16 16 INSTALLATION Installation Spacing for Cabinet For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required. Description Dimension/Clearance Depth of Ventilation Opening 7″ (178 mm) Back Clearance 5″ (127 mm) Depth 30 1/8″ (765 mm) Front Clearance 1″...
  • Page 17: Leveling The Appliance

    INSTALLATION Leveling the Appliance NOTE • If you are installing the appliance on the optional WARNING pedestal, you must use the leveling feet on the • Use long-sleeved gloves and safety glasses. pedestal to level the appliance. The appliance leveling feet should be fully retracted. •...
  • Page 18 18 INSTALLATION While supporting the door, remove the 2 screws on the door hinge. Remove the door. Door Reversal Instructions (DL*X450**) The instructions here are for changing the door swing from a right to a left side hinge. If the door has been reversed, and it is necessary to change it back, use care when following these instructions.
  • Page 19 INSTALLATION Hold the hinge in place while inserting the two hinge screws (to prevent the door from CAUTION dropping). • Be sure to support the weight of the door before removing the hinge screws. Hold the hinge in place while removing the four hinge screws (to prevent the door from dropping).
  • Page 20: Installing The Vent Kit

    The appliance is configured to vent to the rear. It can also vent to the bottom or side. NOTE • An adapter kit, part number 383EEL9001B, may be purchased from your LG retailer. This kit Bottom Venting contains duct components necessary to change the appliance vent location.
  • Page 21: Stacking The Appliance

    INSTALLATION Stacking the Appliance Tools Required • Phillips screwdriver Stacking Kit Installation Place the appliance on top of the washer, fitting the dryer feet into the side brackets as WARNING illustrated. Avoid finger injuries; do not allow • The weight of the appliance and the height of fingers to be pinched between the washer installation make this stacking procedure too and the appliance.
  • Page 22 22 INSTALLATION • If connecting to existing ductwork, make sure it appliance by the manufacturer should be used. is suitable and clean before installing the dryer. In the United States, only those foil-type flexible ducts, if any, specifically identified for use with •...
  • Page 23: Connecting Gas Dryers

    INSTALLATION Connecting Gas Dryers ft. (1.8 m) of the dryer, in accordance with the National Fuel Gas Code ANSI Z223.1 or Canadian gas installation code CSA B149.1. A 1/8-inch NPT WARNING pipe plug must be installed. • To reduce the risk of fire or explosion, electric •...
  • Page 24: Connecting Electric Dryers

    24 INSTALLATION Make sure that the gas supply to the laundry If your gas dryer is being installed at an elevation room is turned OFF and the dryer is above 10,000 feet, it must be derated by a unplugged. Confirm that the type of gas qualified technician or gas supplier.
  • Page 25 INSTALLATION • Do not modify the plug and internal wire Terminal Block provided with the appliance. UL-Listed Strain Relief • The appliance should be connected to a 4-hole outlet. UL-Listed 4-Wire Power Cord • If the plug does not fit the outlet, a proper outlet will need to be installed by a qualified electrician.
  • Page 26 26 INSTALLATION Attach the neutral (white) wire to the center • Use UL-listed 4-wire #10 AWG minimum screw of the terminal block. copper conductor cable. Allow at least 5 ft. (1.5 m) of wire to allow for removal and reinstallation of the dryer. Attach the power cord ground wire to the green ground screw.
  • Page 27 INSTALLATION • A UL-listed strain relief is required. • Use UL-listed 3-wire, #10 AWG minimum copper conductor cable. Allow at least 5 ft. (1.5 m) length to allow for removal and installation of dryer. Remove 3.5 inches (8.9 cm) of the outer covering from the wire.
  • Page 28: Connecting The Water Inlet Hose (Steam Models)

    • Do not reuse old hoses. Use only new hoses when installing the appliance. Old hoses could leak or burst causing flooding and property damage. Contact an LG Customer Information Center for assistance in buying hoses. CAUTION • Periodically check the hoses for cracks, leaks, and wear, and replace the hoses every five years.
  • Page 29: Final Installation Check

    INSTALLATION 3) Connect the other end of the short hose to the cold water faucet. 4) Connect the long dryer hose to one side of the Y-connector . Connect the washer hose to the washer and the other side of the Y-connector NOTE •...
  • Page 30 30 INSTALLATION inch (1.5 cm). The dryer should be checked while Press and hold the Wrinkle Care and Temp. the dryer is running with no load. buttons and then press the Power button. (DL*340**) • On models with a glass touch control panel, Checking Levelness press the Power button then IMMEDIATELY press and hold the other 2 buttons.
  • Page 31 INSTALLATION the system checked immediately, as Error performance will be poor. Possible Cause & Solution Code • During the test cycle, monitor the Flow SenseTM display on the control panel. If no Temperature sensor failure. bars are displayed, when the cycle ends, the •...
  • Page 32 32 INSTALLATION Check for blockages and lint buildup. Make sure the ductwork is not crushed or restricted.
  • Page 33: Operation

    OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Adjust Settings Default settings for the selected cycle can now be changed, if desired, using the cycle Clean the Lint Filter modifier and option buttons.
  • Page 34: Loading The Dryer

    • Damp clothes will expand as they dry. Do not overload the dryer; clothes require room to tumble and dry properly. Additional Operation Information The complete owner’s manual can be found on the LG website at: http://gscs-manual.lge.com/ Total/DFZ/NA/DR/Victor/main.html or by scanning the QR code.
  • Page 35: Options And Extra Functions

    OPERATION Options and Extra Functions Your dryer includes several additional cycle options to customize cycles to meet your individual needs. Select the desired option after selecting the desired cycle and settings. NOTE • The LED for the option will light up when the option is selected.
  • Page 36: Smart Functions

    Turn off the Mobile data or Cellular Data on - Control the appliance remotely or check to see your smartphone. how much time is left in the cycle from the LG ThinQ application. NOTE • Once the remote control feature is enabled, you can start a cycle from the LG ThinQ application.
  • Page 37 SMART FUNCTIONS • LG ThinQ is not responsible for any network Press and hold the Remote Start button for 3 connection problems or any faults, malfunctions, seconds to enable the remote control or errors caused by network connection. function. • The surrounding wireless environment can make the wireless network service run slowly.
  • Page 38: Smart Diagnosis Tm Function

    LG ThinQ application. FCC RF Radiation Exposure • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow Statement the instructions provided in the LG ThinQ This equipment complies with FCC radiation application.
  • Page 39 SMART FUNCTIONS Hold the mouthpiece of your phone in front of the Power button. Press and hold the Temp. button for 3 seconds or longer while continuing to hold your phone to the Power button. Keep the phone in place untill the tone transmission has finished.
  • Page 40: Maintenance

    40 MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the finish. Regular Cleaning Cleaning the Lint Filter Always clean the lint from the filter after every Cleaning the Exterior cycle.
  • Page 41 MAINTENANCE If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling. NOTE • NEVER operate the appliance without the lint filter in place.
  • Page 42: Troubleshooting

    Scan this QR code to quickly access the video search page on the offical LG website. On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. Type Dryer in the search box on the new page and click the Search button.
  • Page 43: Before Calling For Service

    TROUBLESHOOTING Before Calling for Service The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service.
  • Page 44 44 TROUBLESHOOTING Problem Possible Cause & Solution The appliance will House fuse is blown, circuit breaker has tripped, or power outage has occurred. not turn on. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.
  • Page 45 TROUBLESHOOTING Problem Possible Cause & Solution Drying time is not Heat settings, load size, or dampness of clothing is not consistent. consistent. • The drying time for a load will vary depending on the size of the load, the type of fabrics, the wetness of the clothes and the condition of the lint filter.
  • Page 46 46 TROUBLESHOOTING Problem Possible Cause & Solution Excess static in Fabric softener is not used or is used incorrectly. clothes after drying. • Use a fabric softener or the Reduce Static option, if available, to reduce static electricity. Be sure to follow the manufacturer’s instructions. Clothes dried too long (overdried).
  • Page 47 TROUBLESHOOTING Problem Possible Cause & Solution Drum does not turn This is normal. during Steam Cycle. • The drum is turned off so that the steam vapor remains in the drum. The drum will normally turn for about 2 seconds once a minute. Cannot see steam This is normal.
  • Page 48 During Wi-Fi setup, the app is requesting a password to connect to the product (on appliance and certain phones). smartphone to Wi-Fi • Locate the network name which starts with "LG" under Settings > Networks. Note the last network. part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
  • Page 49: Warranty

    Should your LG Dryer (collectively “Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 50 Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN: Customer Service PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 51 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 52 52 WARRANTY Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
  • Page 53 Memo...
  • Page 54 54 Memo...
  • Page 55 Memo...
  • Page 56 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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