This manual contains service and reference information for the following products: Product name Machine type (MT) ThinkPad P15v Gen 3 21D8, 21D9, 21EM, and 21EN ThinkPad T15p Gen 3 21DA and 21DB ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 might be shipped with different microprocessors, namely ®...
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ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges (ESD).
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of any non-ThinkPad / non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification” on page 20 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage...
1. Go to https://www.lenovo.com/diags 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or disc. To use the diagnostic medium you have created, do one of the following: •...
Checking the built-in battery and operational charging This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized manufacturer. The system does not support unauthorized batteries or batteries designed for other systems.
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Wire Voltage (V dc) +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.
10. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does not appear. The system management password has been removed. If a supervisor password has been set and is known to the service technician, do the following to remove the system management password: 1.
Note: If the computer enters the hibernation mode while it is connected to the dock, do not disconnect it before resuming normal operation. If you do disconnect it and then try to resume normal operation, you will get an error message, and you will have to restart the system. If you have defined one of the following actions as the event that causes the system to go into hibernation mode, perform that action.
Numeric error codes Table 2. Numeric error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0183 1. Run the ThinkPad Setup program. The settings Bad CRC of Security Settings in EFI Variable.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
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The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
• One pixel consists of R, G, B sub-pixels. LCD Self Test When you turn on the computer and the LCD goes black, run LCD Self Test to help you determine whether the LCD functions normally. To run LCD Self Test: 1.
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1. Turn off the computer. 2. Visually check each FRU for damage. Replace any damaged FRU. 3. Remove or disconnect all of the following devices: a. Non-ThinkPad devices b. Devices attached to the dock c. Printer, mouse, and other external devices d.
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ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
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c. Press F10 to save changes and exit. 2. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. 3. Select Config ➙ Storage ➙ Intel (R) Rapid Storage Technology and then press Enter. The Intel (R) Rapid Storage Technology window opens and the following options are displayed: •...
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Reset storage drives to non-RAID Attention: All the existing data stored on the selected drive will be erased after you reset it to non-RAID. 1. Enter the Intel RST configuration utility. 2. Select the volume that you want to reset under RAID Volumes. Press Enter to open the RAID VOLUME INFO window.
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ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
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Key / Key combination Function Break operation Pause operation Scroll contents Send system request Enter sleep mode To wake up the computer, press Fn or the power button. Go to beginning Go to end ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
AMD models Description Description Item Item Power connector USB 4 connector Smart card reader* Audio connector SD card reader HDMI connector Always on USB 3.2 connector Gen 1 USB 3.2 connector Gen 1 Security-lock slot Ethernet connector * for selected models Rear view ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
Bottom view Description Description Item Item Keyboard drainage hole Emergency-reset hole Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
Major FRUs and CRUs Note: Depending on the computer model, your computer might look different from the illustration above. Table 6. Major FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD unit Nano-SIM-card tray* Keyboard bezel assembly Wireless WAN card* Coin-cell battery Speaker assembly ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
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Notes: • Depending on the computer model, your computer might look different from the illustration above. • The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/...
• Spec Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 52 and “LCD FRUs” on page 54.
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Note: Depending on your computer model, some connectors or cables might not be available. System board connectors and cables Table 9. System board connector and cable guide Connector/feature Internal cable required Cable connection Camera/LED connector (internal) Camera/LED cable Connect one end of the cable to the camera/mic combo board and the other end to this connector.
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Table 9. System board connector and cable guide (continued) Internal cable required Connector/feature Cable connection EDP connector (internal) EDP cable Connect one end of the EDP cable to the LCD panel and the other end to this connector. DC-IN connector (external) DC-IN cable Connect the DC-IN cable to this connector.
Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
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Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the same as the machine type of the machine that had the ECA applied to it. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. 2. Select Config ➙ Power. The Power submenu is displayed. 3.
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When installing: • Ensure that all the connectors are attached firmly. • Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. Chapter 9 Removing or replacing a FRU...
1020 Base cover assembly Removal steps of the base cover assembly Applying labels to the base cover assembly Notes: • Depending on the country or region of delivery, the labels might be slightly different from the ones in the following illustration. •...
Number Label Number Label GEO label 1* GEO label 2* MTY local label* Genuine Microsoft label SN label COA label Country label Asset tag label IMEI label * for selected models 1030 Speaker assembly For access, remove this FRU: • “1020 Base cover assembly” on page 66 Removal steps of the speaker assembly Step Screw (quantity)
1040 Coin-cell battery For access, remove this FRU: • “1020 Base cover assembly” on page 66 Removal steps of the coin-cell battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. When installing: •...
3. Go to Settings ➙ Restore profiles. The app will read the serial number of the computer and download its unique color profile from Lenovo cloud. 1060 Wireless WAN card (for selected models) For access, remove this FRU: •...
Removal steps of the wireless WAN card Step Screw (quantity) Color Torque M2 × 3.5 mm, flat-head, nylon-coated (1) Black 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) When installing: Plug the orange cable into the M connector and the blue cable into the D/G connector. 1070 Memory module For access, remove this FRU: •...
indicators on ESC, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the logo screen is displayed. 1080 DC-IN bracket and DC-IN cable For access, remove this FRU: •...
Important notice for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
The Vantage app provides an automatic battery diagnostic test that determines if the built-in battery is defective. A built-in battery FRU should not be replaced unless this diagnostic test shows that the battery is defective. The only exception to this is if the built-in battery is physically damaged or a customer is reporting a possible safety issue.
When installing: Ensure that the connector is attached firmly. 1130 System board Important notices for handling the system board: When handling the system board, read the following: • Some components mounted on a system board are very sensitive. Improper handling of a system board can cause damage to those components, and may cause a system malfunction.
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Removal steps of the system board Step Screw (quantity) Color Torque M2.5 × 5 mm, big-head, nylon-coated (2) Black 0.29 +/- 0.03 Nm (3.0 +/- 0.3 kgf-cm) ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
Removal steps of the smart card reader and smart card reader cable Torque Step Screw (quantity) Color M2 × 2 mm, flat-head, nylon-coated (2) Black 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) When installing: • Attach a smart card sponge to the smart card reader as shown. •...
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Removal steps of the LCD unit Step Screw (quantity) Color Torque M2.5 × 5 mm, flat-head, nylon-coated (2) Black 0.29 +/- 0.03Nm (3.0 +/- 0.3 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: Ensure that all the connectors are attached firmly and all the cables are inserted back into place properly. 1160 Keyboard bezel assembly For access, remove these FRUs in order: • “1010 Keyboard” on page 64 • “1020 Base cover assembly” on page 66 •...
• “1110 IO bracket” on page 73 • “1120 Fingerprint reader, bracket and cable” on page 74 • “1130 System board” on page 75 • “1140 Smart card reader and smart card reader cable” on page 77 • “1150 LCD unit” on page 78 2010 LCD bezel assembly For access, remove this FRU: •...
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When installing: After the LCD elastic adhesive tapes are removed, they cannot be used anymore. New LCD elastic adhesive tapes are required for replacement. Installation steps of the LCD panel and LCD elastic adhesive tapes Peel off the release liners from one side of the new elastic adhesive tapes. Apply the tapes to the correct locations.
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When installing: Ensure that the connector is attached firmly. Notes: For LCD panel with the factory color calibration feature, do the following to install new color profiles: 1. Connect your computer to a network and close the X-Rite Color Assistant program. 2.
2030 Camera / mic combo board For access, remove these FRUs in order: • “1150 LCD unit” on page 78 • “2010 LCD bezel assembly” on page 81 • “2020 LCD panel and LCD elastic adhesive tapes” on page 81 Removal steps of the conventional camera / mic combo board When installing: Ensure that the connector is attached firmly.
• “2020 LCD panel and LCD elastic adhesive tapes” on page 81 Removal steps of the conventional camera/LED cable When installing: Ensure that the connector is attached firmly. Removal steps of the infrared camera/LED cable 2050 LCD hinges For access, remove these FRUs in order: •...
Removal steps of the Wireless LAN / WAN antenna assembly Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna locations Wireless LAN antenna (main)* Wireless WAN antenna (main)*...
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• “2060 Wireless LAN / WAN antenna assembly” on page 86 ThinkPad P15v Gen 3 and ThinkPad T15p Gen 3 Hardware Maintenance Manual...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Trademarks LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, TRACKPOINT are trademarks of Lenovo. Intel, Intel Optane, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Microsoft Teams, and Windows are trademarks of the Microsoft group of companies.