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D 9 / C D 9 Pro oncept oncept USER’S MANUAL...
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2. Open the Acer Product Registration app. 3. Install any required updates. 4. Sign up for an Acer ID or sign in if you already have an Acer ID, it will automatically register your product. After we receive your product registration, you will be sent a confirmation email with important data.
Table of contents - 3 A B L E O F C O N T E N T S First things first Advanced Settings......... 40 Your guides ..........6 Bluelight Shield Basic care and tips for using your Securing your computer computer..........
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4 - Table of contents How do I set the alarm? ......67 Internet and online security Where are my apps?......... 68 First steps on the net ......73 What is a Microsoft ID (account)?..... 69 Protecting your computer......73 How do I check for Windows updates?..
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Getting started... In this section you will find: • Useful information on caring for your computer and your health • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups •...
SNID, or product model. 3. From this page you can also download and install the Acer identification utility that will automatically detect your computer’s serial number and SNID and allow you to copy it to the clipboard.
Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.
1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.
Your ConceptD notebook tour - 9 O U R O N C E P T N O T E B O O K T O U R After setting up your computer as illustrated in the Setup Guide, let us show you around your new ConceptD computer.
10 - Your ConceptD notebook tour Keyboard view Icon Item Description Ventilation and Allows the computer to stay cool. cooling fan Do not cover or obstruct the openings. For entering data into your computer. Backlit keyboard See "Using the keyboard" on page 15. Click buttons The left and right buttons function like (left and right)
Your ConceptD notebook tour - 11 Right view 4 5 6 Icon Item Description Connects to a Noble-compatible Noble lock slot security lock. Power button Turns the computer on and off. Connects to USB devices with a USB USB Type-C / Type-C connector.
12 - Your ConceptD notebook tour USB Type-C information (DisplayPort Thunderbolt 3) • USB 3.1 Gen 2 with transfer speeds up to 10 Gbps. • USB 3.1 Gen 1 with transfer speeds up to 5 Gbps. • Supports DisplayPort audio/video output. ™...
Your ConceptD notebook tour - 13 Rear view Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. External display Connects to a display device using (DisplayPort) the high-definition DisplayPort port interface.
14 - Your ConceptD notebook tour Base view Icon Item Description Allows the computer to stay cool. Ventilation and Do not cover or obstruct the cooling fan openings. Simulates removing and reinstalling Battery reset the battery. pinhole Insert a paperclip into the hole and press for four seconds.
Using the keyboard - 15 S I N G T H E K E Y B O A R D The keyboard has full-sized keys, a virtual numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off.
16 - Using the keyboard Hotkey Icon Description Increases the intensity of the keyboard Fn + F8 backlight. Fn + F9 Turns the speakers on and off. Fn + F12 Scr Lk Turns Scroll Lock on or off. Fn + Del Turns Insert on or off.
Ezel Aero HingeTM - 17 Z E L E R O I N G E The computer features Ezel Aero Hinge to flip the display in four different modes. You can choose a mode to fit your needs. Notebook Stand Display Ezel...
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18 - Ezel Aero HingeTM To get familiar with the Ezel Aero Hinge , please refer the following actions when you adjust the screen.
20 - Using the Precision Touchpad S I N G T H E R E C I S I O N O U C H P A D Your computer features touchpad / virtual numeric keypad function. Please double click to enable / disable touchpad function.
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Using the Precision Touchpad - 21 Two-finger press Lightly tap the touchpad with two fingers to perform a 'right click'. In the Start screen, this will toggle the app commands. In most apps this will open a context menu related to the selected item. Two-finger slide Swiftly scroll through web pages, documents and playlists by placing two fingers on the touchpad and moving both in...
22 - Using the Precision Touchpad Four-finger swipe Swipe across the touchpad with four fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or swipe downwards to exit Task View. •...
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Using the Precision Touchpad - 23 4. Now you can adjust the settings to suit your personal needs. You can switch off the touchpad if you prefer to use a mouse. Or you can adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.
This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, or create a factory default backup. If you cannot access Acer Care Center, click Settings in the Start menu, select Update &...
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Recovery - 25 2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window. 3. Make sure Back up system files to the recovery drive is selected and click Next. 4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next.
26 - Recovery 5. Everything on the drive will be deleted. Click Create to continue. 6. You will be shown the backup progress on the screen. 7. Follow the process until it completes. 8. Unplug the USB drive and label it clearly. Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'.
Recovery - 27 Restoring your computer Recovery Management allows you to quickly and easily restore your computer back to its default status. You can choose to keep your files or remove them before reinstalling Windows. Reset this PC and keep my files 1.
28 - Recovery 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. 5. You will be shown the reset progress on the screen. The screen will turn off during the reset process.
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Recovery - 29 3. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings. 4. Select Just remove my files if you are keeping your computer. This will be quicker, but less secure.
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30 - Recovery 5. Click Reset to continue. 6. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 7. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process.
Using a Bluetooth connection - 31 S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices.
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32 - Using a Bluetooth connection 4. Select the device you wish to pair from the list of discovered devices. 5. After pairing, if there is a code displaying on the screen, enter that code on the device to proceed the connection. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.
Connecting to the Internet - 33 O N N E C T I N G T O T H E NTER NE T This chapter includes general information on types of connections, and getting connected to the internet. For detailed information, please refer to Network connections on page Your computer’s built-in network features make it easy for you to...
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34 - Connecting to the Internet To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary).
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Connecting to the Internet - 35 4. Once you select a wireless network, select Connect. 5. If required, enter the network’s password.
36 - Connecting to the Internet Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online.
ConceptD Palette - 37 O N C E P T A L E T T E ConceptD Palette provides the simple design to change color configuration. It also allows you to monitor system performance, change audio mode and launch your apps quickly. The ConceptD Palette main screen The main screen gives you an overview of current system status.
38 - ConceptD Palette TrueHarmony setting To get a different audio experience, you can select TrueHarmony to adjust the audio mode. Monitoring From Monitoring page, click CPU, GPU or System tab to check processor and system loading.
ConceptD Palette - 39 Split Screen Use Split Screen to divide the screen into different pre-defined areas without manually adjusting the size and the position of the windows. App Center App Center is a great way to quickly launch the installed app in your computer.
40 - ConceptD Palette Advanced Settings Select the Settings to change settings for your system. You can change temperature units or turn keyboard backlight off automatically if no action within 30 seconds.
Bluelight Shield - 41 L U E L I G H T H I E L D The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for ’Quick Access’ in the Start Menu.
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Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...
Securing your computer - 43 E C U R I N G Y O U R C O M P U T E R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks —...
44 - Securing your computer Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility.
BIOS utility - 45 B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.
46 - Power management O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
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Power management - 47 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.
48 - Battery pack A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter.
Battery pack - 49 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.
50 - Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.
Traveling with your computer - 51 R A V E L I N G W IT H Y O U R C O M P U T E R This section gives you tips and hints to consider when moving around or traveling with your computer.
52 - Traveling with your computer You can put the computer in Sleep mode by pressing the Sleep hotkey or by closing the display. When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.
Traveling with your computer - 53 What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: •...
54 - Traveling with your computer Traveling with the computer Important Check with your airline for any special requirements for travelling with Lithium batteries. When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home.
Traveling with your computer - 55 Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). •...
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Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...
Universal Serial Bus (USB) - 57 ( U S B ) N I V E R S A L E R IA L The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device.
58 - USB Type-C port U S B T Y PE P O R T A USB Type-C port is a connector that allows you to easily connect USB Type-C peripherals, such as additional storage (e.g. an external drive), or any other compatible device. The Type-C port is reversable;...
Thunderbolt 3 port - 59 H U N D E R B O L T PO R T A Thunderbolt 3 port allows you to easily connect devices with a Type-C connector to your computer, such as additional storage (e.g. an external drive), displays, or any other compatible device.
60 - Video and audio connectors I D E O A N D A U D I O C O N N E CT O R S Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration.
HDMI - 61 H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
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Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...
Frequently asked questions - 63 R E Q U E N T L Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer.
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64 - Frequently asked questions • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.
Attach your proof-of- purchase to the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide.
Fr equently as k 66 - Frequently asked questions Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. Start How do I get to Tap the Start button on the lower left-hand corner of the screen.
Frequently asked questions - 67 • Turn the Slideshow on or off • Select lock screen apps. How do I set up the lock screen slideshow? 1. Tap Windows Start button select Settings > Personalization. 2. Under Lock screen, select Slideshow. 3.
68 - Frequently asked questions 1. Select an alarm from the list, or select the + in the lower-right corner to create a new alarm. 2. Enter the Alarm name. 3. Set the time by choosing the hour and minute. 4.
Frequently asked questions - 69 How do I remove a tile from Start? Tap and hold a tile until you see the screen dim. When you release the tile, tap the Unpin icon to remove the tile from Start. How do I make an app appear on my taskbar? If you're in all apps list and you want to make an app appear on the taskbar, tap and hold the app until you see the screen dim.
Tap the Windows Start button > Settings > Update & Security > Windows Update. Tap Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com...
F r e q u e n tl y as k e d q u e s t ion s Frequently asked questions - 71 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
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72 - Frequently asked questions Error messages Corrective action Contact your dealer or an authorized service I/O parity error center. Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center.
Internet and online security - 73 N T E R N E T A N D O N LI N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 77).
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74 - Internet and online security internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...
Internet and online security - 75 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection.
Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!
Internet and online security - 77 Internet security software To help you stay ahead of cybercriminals, Acer has partnered with Norton to offer you security for all your devices. Select Acer computers include protection by Norton Security Norton Security is pre-installed on select Acer computers, protecting your identity and financial data from viruses, spyware, malware and other online threats.
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78 - Internet and online security manually launch a browser and type in your bank's website address and log-in yourself. Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus.
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Internet and online security - 79 Botnets A botnet is a string of infected, connected computers coordinated together to perform a task. Botnets gain access to your machine through some piece of malicious coding. Once the software is downloaded, the botnet will now contact its master computer and let it know that everything is ready to go.
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80 - Internet and online security between these transmissions. They then set up tools programmed to "listen in" on transmissions, intercept data that is specifically targeted as valuable, and capture the data, such as your login credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi.
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Internet and online security - 81 However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.