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Brother HL-L2325DW Online User's Manual
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Brother HL-L2325DW Online User's Manual

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Online User's Guide
HL-L2325DW
HL-L2350DW
HL-L2370DW
HL-L2370DWXL
© 2018 Brother Industries, Ltd. All rights reserved.

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Summary of Contents for Brother HL-L2325DW

  • Page 1 Online User's Guide HL-L2325DW HL-L2350DW HL-L2370DW HL-L2370DWXL © 2018 Brother Industries, Ltd. All rights reserved.

  • Page 2: Table Of Contents

    Network Management Software and Utilities ....................52 Learn about Network Management Software and Utilities ..............53 Additional Methods of Configuring Your Brother Machine for a Wireless Network ........54 Before Configuring Your Brother Machine for a Wireless Network............. 55 Configure Your Machine for a Wireless Network................56 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected ™...
  • Page 3 Improve the Print Quality..........................157 Network Problems............................163 Error Messages ..........................164 Where Can I Find My Brother Machine's Network Settings? ............165 I Cannot Complete the Wireless Network Setup Configuration............166 Use the Network Connection Repair Tool (Windows) ..............168 My Brother Machine Cannot Print over the Network ................
  • Page 4 Print a List of Printer Settings........................214 Change Machine Settings from Your Computer..................215 Change Machine Settings Using Web Based Management ............216 Appendix............................220 Specifications ............................. 221 How to Enter Text on Your Brother Machine ....................226 Supplies ..............................227 Brother Numbers............................229...

  • Page 5: Before You Use Your Brother Machine

    Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Important Note...

  • Page 6: Definitions Of Notes

    Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.

  • Page 7: Notice - Disclaimer Of Warranties (Usa And Canada)

    BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

  • Page 8: Trademarks

    Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

  • Page 9: Important Note

    Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Not all models are available in all countries.

  • Page 10: Introduction To Your Brother Machine

    Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Control Panel Overview • Access Brother Utilities (Windows)

  • Page 11: Control Panel Overview

    When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
  • Page 12 • Press to select the displayed option. After you change a setting, the machine returns to Ready mode. • Press and hold Go for about two seconds to cancel a print job. Related Information • Introduction to Your Brother Machine...

  • Page 13: Access Brother Utilities (Windows)

    Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
  • Page 14 Related Information • Introduction to Your Brother Machine • Uninstall the Brother Software and Drivers (Windows)

  • Page 15: Uninstall The Brother Software And Drivers (Windows)

    • (Windows 8 and Windows Server 2012) Tap or click (Brother Utilities) either on the Start screen or the desktop. • (Windows 8.1 and Windows Server 2012 R2) Move your mouse to the lower left corner of the Start screen and click (if you are using a touch- based device, swipe up from the bottom of the Start screen to bring up the Apps screen).

  • Page 16: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Recommended Print Media • Using Special Paper...

  • Page 17: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Paper in the Manual Feed Slot...

  • Page 18: Load And Print Using The Paper Tray

    Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray...
  • Page 19 Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
  • Page 20 5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Lift the support flap to prevent paper from sliding off the output tray. Related Information •...

  • Page 21: Load And Print Paper In The Manual Feed Slot

    Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot • Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot •...
  • Page 22 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
  • Page 23 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Thick Paper and Labels in the Manual Feed Slot Load and Print on Thick Paper and Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
  • Page 24 Related Information • Load and Print Paper in the Manual Feed Slot...
  • Page 25 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
  • Page 26 • Load the envelope into the manual feed slot with the printing surface facing up. • Pull the envelope out completely when you reload the envelope into the manual feed slot. • Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam. •...

  • Page 27: Paper Settings

    Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting...

  • Page 28: Change The Paper Size And Paper Type

    Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time.

  • Page 29: Change The Check Paper Size Setting

    Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray, asking if you changed the paper size and paper type. The default setting is On.

  • Page 30: Unprintable Area

    Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly- used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.

  • Page 31: Recommended Print Media

    Home > Paper Handling > Recommended Print Media Recommended Print Media To get the best print quality, we recommend using the paper listed in the table. Paper Type Item Plain Paper Xerox 4200DP 20 lb Hammermill Laser Print (24 lb = 90 g/m Recycled Paper No specific brand recommended Labels...

  • Page 32: Using Special Paper

    • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Related Information • Paper Handling...

  • Page 33: Print

    Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Cancel a Print Job • Test Print...

  • Page 34: Print From Your Computer (Windows)

    Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Document (Windows) • Print Settings (Windows) • Change the Default Print Settings (Windows) • Monitor the Status of the Machine from Your Computer (Windows)

  • Page 35: Print A Document (Windows)

    > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 36 Related Information • Print from Your Computer (Windows) Related Topics: • Print Settings (Windows)

  • Page 37: Print Settings (Windows)

    Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 38 5. Resolution Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. 6. Print Settings Select the type of document you want to print. Manual Settings... Specify advanced settings such as brightness, contrast, and other settings.
  • Page 39 9. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page. Other Pages Select the paper source to use for printing the second and subsequent pages. Advanced Tab 1.
  • Page 40 3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4. Header-Footer Print Select this option to print the date, time and PC login user name on the document. 5.

  • Page 41: Change The Default Print Settings (Windows)

    Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.

  • Page 42: Monitor The Status Of The Machine From Your Computer (Windows)

    (Windows 8 and Windows Server 2012) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. (Windows 8.1 and Windows Server 2012 R2)

  • Page 43: Print From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Document (Mac) • Print Options (Mac) • Monitor the Status of the Machine from Your Computer (Mac)

  • Page 44: Print A Document (Mac)

    1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field.

  • Page 45: Print Options (Mac)

    Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Related Models: HL-L2350DW/HL-L2370DW/HL-L2370DWXL Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 46 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
  • Page 47 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
  • Page 48 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
  • Page 49 Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Related Information • Print from Your Computer (Mac) Related Topics: • Print a Document (Mac)

  • Page 50: Monitor The Status Of The Machine From Your Computer (Mac)

    To view the latest machine status while the Status Monitor window is open, click the icon. You can set the interval at which the software updates machine status information. Click Brother Status Monitor in the menu bar, and then select Preferences.
  • Page 51 Related Topics: • Printing Problems...

  • Page 52: Cancel A Print Job

    Home > Print > Cancel a Print Job Cancel a Print Job 1. On the machine's control panel, press and hold Go for about two seconds to cancel the current print job. To cancel multiple print jobs, press and hold Go for six seconds. Related Information •...

  • Page 53: Test Print

    Home > Print > Test Print Test Print If there are problems with print quality, follow these instructions to do a test print: 1. Press a or b to display the [Printer] option, and then press OK. 2. (HL-L2370DW/HL-L2370DWXL) Press a or b to display the [Print Options] option, and then press OK. 3.

  • Page 54: Network

    Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...

  • Page 55: Supported Basic Network Features

    Driver Deployment Wizard Vertical Pairing • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com download the latest version of Brother's BRAdmin Light. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com...

  • Page 56: Network Management Software And Utilities

    Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer •...

  • Page 57: Learn About Network Management Software And Utilities

    Windows computer on your LAN. BRAdmin Professional can also log activity of Brother devices on your network and export the log data. For users who want to monitor locally-connected machines, install the Print Auditor Client software on the client computer. This utility allows you to use BRAdmin Professional to monitor machines that are connected to a client computer via the USB interface.

  • Page 58: Additional Methods Of Configuring Your Brother Machine For A Wireless Network

    > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...

  • Page 59: Before Configuring Your Brother Machine For A Wireless Network

    • Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.

  • Page 60: Configure Your Machine For A Wireless Network

    You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 61: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)

    You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 62: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
  • Page 63 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 64 Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network Related Topics: • Wireless LAN Report Error Codes...

  • Page 65: Configure Your Machine For A Wireless Network Using The Machine's Control Panel Setup Wizard

    WEP key only. • If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
  • Page 66 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 67: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast

    WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press a or b to select the [Network] option, and then press OK.
  • Page 68 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.

  • Page 69: Use Wi-Fi Direct

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
  • Page 70 . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android device, Windows device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports ™...
  • Page 71 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
  • Page 72 Method of Wi-Fi Protected Setup (WPS). To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
  • Page 73 • When your Brother machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK. To search for available devices again, press [<Rescan>], and then press OK.
  • Page 74 8. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
  • Page 75 [<Rescan>], and then press OK. 7. Do one of the following: • Press b to display the PIN on your Brother machine, enter the PIN in your mobile device, and then go to the next step. •...
  • Page 76 10. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
  • Page 77 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.

  • Page 78: Advanced Network Features

    Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report...

  • Page 79: Print The Network Configuration Report

    4. Press Go. Related Information • Advanced Network Features Related Topics: • Where Can I Find My Brother Machine's Network Settings? • Use the Network Connection Repair Tool (Windows) • I Want to Check that My Network Devices are Working Correctly •...

  • Page 80: Print The Wlan Report

    The machine will print the WLAN Report. Related Information • Advanced Network Features • Wireless LAN Report Error Codes Related Topics: • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
  • Page 81 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
  • Page 82 Related Information • Print the WLAN Report Related Topics: • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly ™ • Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup (WPS) ™...

  • Page 83: Technical Information For Advanced Users

    Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to the Factory Settings...

  • Page 84: Reset The Network Settings To The Factory Settings

    Home > Network > Technical Information for Advanced Users > Reset the Network Settings to the Factory Settings Reset the Network Settings to the Factory Settings You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.

  • Page 85: Security

    Home > Security Security • Lock the Machine Settings • Network Security Features...

  • Page 86: Lock The Machine Settings

    Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service.

  • Page 87: Setting Lock Overview

    Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorized access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. •...
  • Page 88 Home > Security > Lock the Machine Settings > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3.
  • Page 89 Home > Security > Lock the Machine Settings > Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3.
  • Page 90 Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn On Setting Lock Turn On Setting Lock 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK. 3.

  • Page 91: Network Security Features

    Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely...

  • Page 92: Before Using Network Security Features

    > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.

  • Page 93: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management •...
  • Page 94 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN).
  • Page 95 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers.
  • Page 96 Benefits of Using SSL/TLS The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorized users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
  • Page 97 Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
  • Page 98 > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
  • Page 99 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
  • Page 100 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
  • Page 101 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
  • Page 102 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate 1.
  • Page 103 17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer. Related Information • Create and Install a Self-signed Certificate...
  • Page 104 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer.
  • Page 105 4. Click Continue to this website (not recommended). 5. Click Certificate error, and then click View certificates. 6. Click Install Certificate..
  • Page 106 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse..9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
  • Page 107 11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available. Related Information •...
  • Page 108 > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
  • Page 109 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self- signed Certificate Import the Self-signed Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 110 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self- signed Certificate Export the Self-signed Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 111 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
  • Page 112 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
  • Page 113 If you are using the Enterprise root CA of Windows Server 2008/2012/2012 R2/2016/2019, we recommend using the Web Server for the certificate template to securely create the Client Certificate. For more information, go to your model's page on the Brother Solutions Center at support.brother.com. Related Information •...
  • Page 114 Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
  • Page 115 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
  • Page 116 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 117 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 118 Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
  • Page 119 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1.
  • Page 120 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1.
  • Page 121 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA...
  • Page 122 In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data will not be encrypted.
  • Page 123 In this mode, the print server uses the read-write access of version 3 and the read-only access of version 1 and version 2c of the SNMP protocol. When you use SNMPv3 read-write access and v1/v2c read-only access mode, some Brother applications (such as BRAdmin Light) that access the print server do not work correctly since they authorize the read-only access of version 1 and version 2c.
  • Page 124 (Windows) To use BRAdmin Professional utility, you must: • Use the latest version of BRAdmin Professional. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com. • Use Web Based Management with the HTTPS protocol if you use BRAdmin Professional and Web Based Management together.
  • Page 125 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2.

  • Page 126: Send An Email Securely

    Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
  • Page 127 Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.
  • Page 128 Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorized users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports.
  • Page 129 SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS methods to send an email via an email server that requires secure SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS.
  • Page 130 You must configure your machine's SMTP communication method to match the method used by your email server. For details about your email server settings, contact your network administrator or your ISP. In most cases, the secured webmail services require the following settings: SMTP Port Server Authentication Method...

  • Page 131: Mobile

    Home > Mobile Mobile • AirPrint • Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan for Mobile Devices...

  • Page 132: Airprint

    Home > Mobile > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint...

  • Page 133: Airprint Overview

    Home > Mobile > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages, and documents from your iPad, iPhone, iPod touch, and Mac computer without needing to install a driver.

  • Page 134: Before Using Airprint

    Home > Mobile > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser)
  • Page 135 To configure your Brother machine for a wireless network, see the Quick Setup Guide or related topics in this guide. If your Brother machine supports a wired network, you can use a network cable to connect to the wireless access point/router.
  • Page 136 Disable and Enable AirPrint Using Web Based Management (Web Browser) Confirm that your Brother machine is connected to the same network as your computer. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).

  • Page 137: Print Using Airprint

    Home > Mobile > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Using AirPrint (macOS) • Print Using AirPrint (macOS)
  • Page 138 Print from iPad, iPhone, or iPod Touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
  • Page 139 Print Using AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners.
  • Page 140 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.

  • Page 141: Mobile Printing For Windows

    Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows apps support this function.

  • Page 142: Mopria ® Print Service

    ™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother Machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device. Before using this service, you must turn it on.

  • Page 143: Brother Iprint&Scan For Mobile Devices

    Store app. • For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. •...

  • Page 144: Brother Iprint&Scan For Windows And Mac

    Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview...

  • Page 145: Brother Iprint&Scan Overview

    > Brother iPrint&Scan Overview Brother iPrint&Scan Overview Use Brother iPrint&Scan for Windows and Mac to print from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application. •...

  • Page 146: Troubleshooting

    Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

  • Page 147: Error And Maintenance Messages

    Follow the instructions in the Action column to solve the error and remove the message. You can correct most errors and perform routine maintenance by yourself. If you need more tips: Visit support.brother.com, and click the FAQs & Troubleshooting page. Error Message...
  • Page 148 Error Message Cause Action Jam 2-sided The paper is jammed in the 2- Remove the 2-sided tray and open the back sided tray or inside the back cover to pull out all jammed paper. cover. Jam Inside The paper is jammed inside the Open the front cover, remove the toner machine.
  • Page 149 Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: www.brother-usa.com/service Replace Drum It is time to replace the drum unit. Replace the drum unit with a new one.
  • Page 150 • Clean the Corona Wire...

  • Page 151: Paper Jams

    Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.

  • Page 152: Paper Is Jammed In The Paper Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.

  • Page 153: Paper Is Jammed In The Back Of The Machine

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1.
  • Page 154 5. Close the fuser cover. If you print on envelopes, pull down the green envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position. Related Information •...

  • Page 155: Paper Is Jammed Inside The Machine

    Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1.

  • Page 156: Paper Is Jammed In The 2-Sided Tray

    Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps: 1.
  • Page 157 6. If paper is not caught inside the 2-sided tray, open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 7. Use both hands to gently pull the jammed paper out of the back of the machine. 8.

  • Page 158: Printing Problems

    Check that the machine is online: • Windows7 and Windows Server 2008 R2 Click (Start) >Devices and Printers. Right-click Brother XXX-XXXX and click See what's printing. Click Printer in the menu bar. Make sure Use Printer Offline is not selected. • Windows Server 2008 Click (Start) >Control Panel >...
  • Page 159 Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Brother printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
  • Page 160 Related Topics: • Monitor the Status of the Machine from Your Computer (Windows) • Monitor the Status of the Machine from Your Computer (Mac) • Cancel a Print Job • Clean the Paper Pick-up Rollers...

  • Page 161: Improve The Print Quality

    Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
  • Page 162 Replace the drum unit with a new drum unit. • Replace the toner cartridge with a new toner cartridge. • The fuser unit may be contaminated. Contact Brother Customer Service. In USA: 1-877-BROTHER (1-877-276-8437) In Canada: www.brother.ca/support • Make sure the media type setting in the driver matches the type of paper you are using.
  • Page 163 Examples of poor print quality Recommendation White lines across the page Replace the drum unit with a new drum unit. • Clean the drum unit. • The drum unit may be damaged. ABCDEFGH Replace the drum unit with a new drum unit. abcdefghijk A B C D a b c d e...
  • Page 164 Black lines down the page Replace the drum unit with a new drum unit. Printed pages have toner stains down the page • The fuser unit may be contaminated. Contact Brother Customer Service. In USA: 1-877-BROTHER (1-877-276-8437) In Canada: www.brother.ca/support •...
  • Page 165 Examples of poor print quality Recommendation • Make sure the two green levers inside the back cover ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. are in the up position. Pull up the two green levers ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. until they stop.
  • Page 166 • Replace the Drum Unit...

  • Page 167: Network Problems

    Troubleshooting > Network Problems Network Problems • Error Messages • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • Use the Network Connection Repair Tool (Windows) • My Brother Machine Cannot Print over the Network •...

  • Page 168: Error Messages

    Home > Troubleshooting > Network Problems > Error Messages Error Messages Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. Error Cause Action Messages Connection Other devices are trying to...

  • Page 169: Where Can I Find My Brother Machine's Network Settings

    Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer...

  • Page 170: I Cannot Complete The Wireless Network Setup Configuration

    Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 meter) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
  • Page 171 Action Interface Direct configuration, do the • If you are using your Brother machine as a client, confirm how following: many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. For Windows If your wireless connection has been interrupted, and you have checked and tried all of the above, we recommend using the Network Connection Repair Tool.

  • Page 172: Use The Network Connection Repair Tool (Windows)

    Network Problems > Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. •...

  • Page 173: My Brother Machine Cannot Print Over The Network

    Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer driver and reinstall it. Related Information •...
  • Page 174 Related Topics: • Print the WLAN Report • Wireless LAN Report Error Codes • Use the Network Connection Repair Tool (Windows) • I Want to Check that My Network Devices are Working Correctly...

  • Page 175: I Want To Check That My Network Devices Are Working Correctly

    Configuration Report or the Printer Settings page. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother the node name in the Windows command prompt or Mac Terminal machine from your application: computer.

  • Page 176: Airprint Problems

    > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Brother machine.

  • Page 177: Other Problems

    (Windows) If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Mac) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.

  • Page 178: Machine Information

    Home > Troubleshooting > Machine Information Machine Information • Check the Serial Number • Check the Firmware Version • Reset Functions Overview • Reset Your Brother Machine...

  • Page 179: Check The Serial Number

    Home > Troubleshooting > Machine Information > Check the Serial Number Check the Serial Number 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Serial No.] option, and then press OK. The machine displays the serial number on the LCD.

  • Page 180: Check The Firmware Version

    Home > Troubleshooting > Machine Information > Check the Firmware Version Check the Firmware Version 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Firmware Version] option, and then press OK. The machine displays the firmware version on the LCD.

  • Page 181: Reset Functions Overview

    2. Network Settings Reset (For Network Models) Reset the print server back to its default factory settings (includes Password and IP Address information). 3. Factory Reset Brother strongly recommends you perform this operation when you dispose of the machine. Related Information •...

  • Page 182: Reset Your Brother Machine

    Troubleshooting > Machine Information > Reset Your Brother Machine Reset Your Brother Machine 1. Press a or b to display the [Initial Setup] option, and then press OK. 2. Press a or b to display the [Reset] option, and then press OK.

  • Page 183: Routine Maintenance

    Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Check the Remaining Part Life • Pack and Ship Your Brother Machine...

  • Page 184: Replace Supplies

    Brother collection and recycling program. If you choose not to return your used supply, discard the used supply according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office.
  • Page 185 Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Reset the Drum Counter Related Topics: • Error and Maintenance Messages • Supplies...

  • Page 186: Replace The Toner Cartridge

    Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
  • Page 187 Genuine Brother Brand replacement toner cartridges. Use or attempted use of third party toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges.

  • Page 188: Replace The Drum Unit

    Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
  • Page 189 The machine should be used only in a clean, dust-free environment with adequate ventilation. • Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.

  • Page 190: Reset The Drum Counter

    Home > Routine Maintenance > Replace Supplies > Reset the Drum Counter Reset the Drum Counter When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps: IMPORTANT DO NOT reset the drum counter unless you are replacing the drum unit. 1.

  • Page 191: Clean The Machine

    Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
  • Page 192 • Clean the Paper Pick-up Rollers...

  • Page 193: Clean The Corona Wire

    Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire Clean the Corona Wire If you have print quality problems or the control panel displays [Drum !] status, clean the corona wire. 1. Open the front cover. 2.

  • Page 194: Clean The Drum Unit Using Drum Dot Print

    Home > Routine Maintenance > Clean the Machine > Clean the Drum Unit Using Drum Dot Print Clean the Drum Unit Using Drum Dot Print If your printout has dots or other repeating marks at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface.
  • Page 195 10. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”. 11. Turn the edge of the drum unit toward you while looking at the drum surface to find the mark. IMPORTANT •...
  • Page 196 NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 13. Push the toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 14.

  • Page 197: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. If you have paper feed problems, clean the pick-up rollers as follows: 1.

  • Page 198: Check The Remaining Part Life

    Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Parts Life] option, and then press OK. 3.

  • Page 199: Pack And Ship Your Brother Machine

    4. Pack the machine, the printed materials, and the AC power cord (if applicable) in the original carton with the original packing material as shown. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your "Exchange"...
  • Page 200 5. Close the carton and tape it shut. Related Information • Routine Maintenance...

  • Page 201: Machine Settings

    Home > Machine Settings Machine Settings Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...

  • Page 202: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Menu Table (for LCD Models)

  • Page 203: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Reduce Toner Consumption • Reduce Printing Noise •...
  • Page 204 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode.
  • Page 205 Deep Sleep mode uses less power than Sleep mode. Applicable Models Machine's Control Panel in Deep Conditions That Will Wake the Sleep Mode Machine HL-L2325DW/HL-L2350DW/ The LCD displays Deep Sleep. • The machine receives a job. HL-L2370DW/HL-L2370DWXL • Someone presses a button on the control panel.
  • Page 206 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Auto Power Off Mode Set Auto Power Off Mode If the machine is in Deep Sleep Mode for certain length of time, based on your model and settings, the machine will go into Power Off Mode automatically.
  • Page 207 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Toner Consumption Reduce Toner Consumption Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter.
  • Page 208 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
  • Page 209 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language on the LCD Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. 1.

  • Page 210: Menu Table (For Lcd Models)

    Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) Menu Table (for LCD Models) • Settings Tables...
  • Page 211 Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) > Settings Tables Settings Tables Use these tables to understand the various menus and options that you will use to set your preferences on the machine.
  • Page 212 Level 1 Level 2 Description 2-sided 2-sided Turn 2-sided printing off or on and select flip on long edge or short Print edge. (For automatic 2-sided printing models) Single Image For a print job where the last page is a 1-sided image, select the 1- sided Feed option to reduce printing time.
  • Page 213 Configure the wireless network settings using the setup wizard. WLAN Assistant - Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code.
  • Page 214 Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Push Button Configure your Wi-Fi Direct network settings Direct using the one-button push method quickly. PIN Code Configure your Wi-Fi Direct network settings using WPS with a PIN code quickly. Manual Configure your Wi-Fi Direct network settings manually.
  • Page 215 Configure the wireless network settings using the setup wizard. WLAN Assistant - Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code.
  • Page 216 Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Direct PIN Code Configure your Wi-Fi Direct network settings using WPS with a PIN code quickly. Manual Configure your Wi-Fi Direct network settings manually. Group Owner Set your machine as the Group Owner. Device Info.
  • Page 217 [Initial Setup] Level 1 Level 2 Description Reset Machine Reset Restore all the machine settings that you have changed. Network Reset Restore all network settings back to the factory settings. Factory Reset Restores all the machine's settings to the factory defaults. Perform this operation when you dispose of your machine.

  • Page 218: Print A List Of Printer Settings

    Home > Machine Settings > Print a List of Printer Settings Print a List of Printer Settings 1. Press a or b to display the [Print Reports] option, and then press OK. 2. Press a or b to display the [Printer Settings] option, and then press OK. 3.

  • Page 219: Change Machine Settings From Your Computer

    Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...

  • Page 220: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 221 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 222 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
  • Page 223 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management We recommend setting a login password to prevent unauthorized access to Web Based Management. 1.

  • Page 224: Appendix

    Home > Appendix Appendix • Specifications • How to Enter Text on Your Brother Machine • Supplies • Brother Numbers...

  • Page 225: Specifications

    • 110 to 120 V AC 50/60 Hz Power Consumption Peak • Approximately 1104 W (Average) • (HL-L2325DW/HL-L2350DW) Printing Approximately 460 W at 77°F (25°C) • (HL-L2370DW/HL-L2370DWXL) Approximately 500 W at 77°F (25°C) Printing • Approximately 255 W at 77°F (25°C) (Quiet Mode) •...
  • Page 226 Noise Level Sound Pressure Printing • (HL-L2325DW/HL-L2350DW) LpAm = 48 dB (A) • (HL-L2370DW/HL-L2370DWXL) LpAm = 49 dB (A) Printing • LpAm = 44 dB (A) (Quiet Mode) Ready • LpAm = 30.0 dB (A) Sound Power Printing • (HL-L2325DW/HL-L2350DW) LWAd = 6.56 B (A)
  • Page 227 (HL-L2370DW/HL-L2370DWXL) PCL6 Resolution • 600 x 600 dpi, HQ1200 (2400 x 600 dpi) quality, 1200 x 1200 dpi 1-sided print • (HL-L2325DW) Print Speed Up to 26 pages/minute (Letter or A4 size) • (HL-L2350DW) Up to 30 pages/minute (A4 size) Up to 32 pages/minute (Letter size) •...
  • Page 228 Windows Server 2016 macOS v10.10.5 Printing ® 80 MB Intel Operating Processor macOS v10.11.x System macOS v10.12.x Third party USB ports are not supported. For HL-L2325DW Computer Platform & Operating PC Interface Processor Hard Disk System Version Space to Install...
  • Page 229 Third party USB ports are not supported. For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com. All trademarks, brand and product names are the property of their respective companies.

  • Page 230: How To Enter Text On Your Brother Machine

    Home > Appendix > How to Enter Text on Your Brother Machine How to Enter Text on Your Brother Machine When text is required, enter characters on the machine. The characters that are available may differ depending on the operation you perform.

  • Page 231: Supplies

    When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer. • The Supply Order Number (No.) will vary depending on your country and region.
  • Page 232 Supply Order No. Approximate Life (Page Yield) Applicable Models DR-730 HL-L2325DW/HL-L2350DW/HL-L2370DW/HL-L2370DWXL Approximately 12,000 pages Approximately 12,000 pages based on 1 page per job [A4/Letter single-sided pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and media size.

  • Page 233: Brother Numbers

    The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software and utilities and read FAQs and Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too.
  • Page 234 PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase. NOTE In Canada, only Visa and MasterCard are accepted. In USA: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (assistance via fax) www.brothermall.com...
  • Page 235 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web global.brother/gw These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. USA/CAN...

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