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Service And Repair - Bosch DIP-7186-8HD Installation Manual

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DIVAR IP 7000 (2U)
Notice!
Make sure that a monitor with DVI or DisplayPort connection, a keyboard and a mouse are
connected to the unit.
2.
3.
Notice!
Do not turn off the unit during the process. This will damage the Recovery media.
4.
5.
6.
10.15

Service and repair

The storage system is backed by a 3-year warranty. Issues will be handled according to Bosch
Service and Support guidelines.
The storage equipment is shipped with an original manufacturer Service and Support
agreement.
Bosch RMA Desk is the Single Point of Contact in case of failure but the Service and Support
obligations are fulfilled by the manufacturer or a partner.
In order to enable the manufacturer's Service and Support organization to fulfill the defined
Service Levels, the system must be re-registered. Otherwise, the defined service level cannot
be provided but only best effort.
A description what information is required and where to send is included in each shipment as
paper work. The description is also electronically available in the Bosch online product
catalogue.
Request for RMA
Please request an RMA for failed parts from one of the following Bosch RMA contacts.
Bosch Sicherheitssysteme GmbH
Press any key when prompted to start the recovery environment from DVD.
Note: Press any key only to start the recovery environment. Do not press any key during
the setup process.
Select one of the following:
Initial Factory Setup (all data on the system will be lost)
(restores to factory default image and deletes all data on the HDDs)
or
System Recovery (back to Factory Defaults)
(restores to factory default image; data on the HDDs will not be deleted)
Note:
Windows performs the setup. The screen displays the percentage of the process.
The unit starts from the Recovery media. If the setup is successfull. press Yes to restart
the system.
Windows performs the initial setup of the operating system. The unit restarts after
Windows has completed the setup.
After the restart of the unit, the factory default settings are installed and the Windows
configuration screen is displayed.
The factory default settings are:
IP address: DHCP (Fallback: 192.168.0.200)
Subnet mask: 255.255.255.0
User: BVRAdmin
Password: WSS4Bosch
RMA Contact AMEC
Installation Manual
Maintenance | en
49
2016.08 | V2.1 | DOC

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