Note that the IMEI cannot yet be found on the Meraki dashboard, only on the physical label of the device. The IMEI of the MXs with embedded LTE,
as well as the serial number and MAC address, can be found on the product label at the bottom of cellular-embedded MX devices.
To set up the cellular failover connection, follow the steps below:
1.
Power off the Z3C. Swapping/installing SIM cards while the Z3C is powered on may cause unexpected behavior or errors
2.
Open the SIM tray using the SIM card removal tool included in the box
3.
Insert a nano SIM card (4FF size) and close the SIM tray
4.
Connect the uplink for the Z3C device via a wired connection to connect to the Meraki cloud
5.
Power on the Z3C and wait for the Z3C to show as online in the Meraki dashboard
6.
Check with the carrier of choice if an APN needs to be configured. If so, do that from the Meraki Dashboard under Teleworker Gateway > Monitor >
Appliance Status > Uplink tab
7.
Navigate to Teleworker Gateway > Monitor > Appliance Status > Uplink tab and next to Status, select the edit (pencil) button and then select
Enabled. When the cellular uplink is successfully connected, you will be able to see the status on the left hand side of the Appliance Status page and in
the Uplink tab. The connection will say Ready when it is successfully connected
8.
Test the cellular failover connection by unplugging the wired connection or by using the traceroute tool under Teleworker Gateway > Monitor >
Appliance Status in the Tools tab
9.
If, after following the steps above, the SIM card is not detected, please confirm with your carrier that the SIM card is active and has data. You will need
the ICCID of the SIM card and IMEI of the device to get troubleshooting help from the carrier
◦
A list of certified carriers can be found in our
10.
Please contact the Meraki Support team if the cellular connection is still not being recognized after following the steps above
Additional Settings
Setting VLANs
If your WAN uplink is on a trunk port, choose VLAN tagging > Use VLAN tagging and enter the appropriate value for VLAN ID for your network.
Setting PPPoE
PPPoE authentication may be required if you are connecting Z3C device to a DSL circuit. You need to know your authentication option and credentials (supplied
by your ISP) in order to complete these steps.
• Choose Connection Type > PPPoE.
• Select your Authentication option.
• If you select Use authentication, enter appropriate values for Username and Password.
Web Proxy Settings
These settings take effect if the Z3C device has to fall back to using HTTP to contact the Cloud Controller. By default, web proxy is disabled. To enable web
proxy, do the following:
Z3/Z3C Overview and Specifications
document.
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