Displayed Program Time
You can see the programme duration on the display of your machine while selecting a programme. Depending on the amount of laundry you have loaded into your machine, foaming, unbalanced load conditions, fluctuations in power supply, water pressure and program settings, the programme duration is automatically adjusted while the programme is running.
SPECIAL CASE: At programme start of Cottons and Cotton Eco programmes, display shows the duration of half load, which is the most common use case. After programme starts, in 20-25 minutes actual load is detected by the machine. And if the detected load is higher than half load; washing program will be adjusted accordingly and program duration increased automatically. You may follow this change on the display.
Operating the product
Control panel
- Programme Selection Knob (Uppermost position On / Off)
- Display
- End Time Adjustment Button
- Programme Follow-up Indicator
- Start/Pause Button
- Auxiliary Function Button 3
- Auxiliary Function Button 2
- Auxiliary Function Button 1
- Spin Speed Adjustment Button
- Temperature Adjustment Button
Preparing the machine
- Make sure that the hoses are connected tightly.
- Plug in your machine.
- Turn the tap on completely.
- Place the laundry in the machine.
- Add detergent and fabric softener.
Programme selection and tips for efficient washing
- Select the programme suitable for the type, quantity and soiling degree of the laundry in accordance with the "Programme and consumption table" and the temperature table below.
- Use the Programme Selection knob to select the desired programme.
Programme and consumption table
| | | | | Auxiliary functions | | |
Programme | Max. Load (kg) | Water Consumption (l) | Energy Consumption (kWh) | Max. Speed | Fast+ | Prewash | Extra Rinse | AntiCrease+ | Selectable temperature range °C |
Cottons | 90 | 10 | 98 | 2,65 | 1400 | • | • | • | • | Cold-90 |
60 | 10 | 98 | 1,92 | 1400 | • | • | • | • | Cold-90 |
40 | 10 | 95 | 1,11 | 1400 | • | • | • | • | Cold-90 |
Eco 40-60 | 40*** | 10 | 59,9 | 0,915 | 1400 | | | | | 40-60 |
40**,*** | 5 | 55,0 | 0,595 | 1400 | | | | | 40-60 |
40*** | 2,5 | 45,0 | 0,365 | 1400 | | | | | 40-60 |
60** | 10 | 59,9 | 1,290 | 1400 | | | | | 40-60 |
60** | 5 | 54,5 | 0,780 | 1400 | | | | | 40-60 |
Synthetics | 60 | 4 | 75 | 1,40 | 1200 | • | • | • | • | Cold-60 |
40 | 4 | 73 | 0,95 | 1200 | • | • | • | • | Cold-60 |
Quick / Super Quick + Fast+ | 30 | 10 | 76 | 2,30 | 1400 | • | | • | • | Cold-90 |
Quick / Super Quick | 90 | 10 | 76 | 1,30 | 1400 | • | | • | • | Cold-90 |
60 | 10 | 76 | 0,25 | 1400 | • | | • | • | Cold-90 |
30 | 2 | 48 | 0,15 | 1400 | • | | • | • | Cold-90 |
Mixed Fabrics | 40 | 4 | 75 | 1,00 | 800 | • | • | | • | Cold-40 |
Hand Wash | 40 | 2 | 55 | 0,55 | 1200 | | | • | | Cold-40 |
Delicates | 40 | 4 | 58 | 0,80 | 800 | | | • | | Cold-40 |
Duvet | 60 | - | 95 | 1,40 | 1000 | | | • | | Cold-60 |
Sports | 40 | 4 | 58 | 0,60 | 1200 | | • | | | Cold-40 |
Dark Care | 40 | 4 | 88 | 1,05 | 1200 | • | • | * | • | Cold-40 |
StainExpert | 30 | 5 | 85 | 1,70 | 1400 | • | • | | | 30 - 60 |
Shirts | 60 | 4 | 65 | 1,40 | 800 | • | • | • | • | Cold-60 |
Anti Allergy | 90 | 9 | 129 | 2,90 | 1400 | | | * | | 20-90 |
Drum Clean | 90 | - | 80 | 2,70 | 600 | | | | | 90 |
•: Selectable
*: Automatically selected, cannot be cancelled.
**: Eco 40-60 () is the test program in accordance with EN 60456:2016 and energy label with Commission Delegated Regulation (EU) 1061/2010)
***: Eco 40-60 with 40°C temperature selection is the test program in accordance with EN 60456:2016/prA:2019 and energy label with Commission Delegated Regulation (EU) 2019/2014
-: See the programme description for maximum load.
- Water and power consumption may vary subject to the changes in water pressure, water hardness and water temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in the mains voltage.
- When selecting a programme, you can see the washing duration on the display of your machine. Depending on the amount of laundry you have loaded into the machine, there might be a difference of 1 to 1.5 hours between the duration shown on the display and the actual duration of the washing programme. The duration will be corrected automatically right after the washing programme has started.
- The auxiliary functions in the table may vary according to the model of your machine.
- Auxiliary function selection modes can be changed by the manufacturing company. Existing selection modes can be removed or new selection modes can be added.
- Always select the lowest appropriate temperature. The most efficient programmes in terms of energy consumption are generally those that perform at lower temperatures and longer duration.
- Noise and remaining moisture content are influenced by the spinning speed: the higher the spinning speed in the spinning phase, the higher the noise and the lower the remaining moisture content.
Consumption Values
| Temperature Selection (°C) | Spin Speed (rpm) | Capacity (kg) | Program Duration (hh: mm) | Energy Consumption (kW/h/cycle) | Water Consumption (L/cycle) | Laundry Temperature (°C) | Remaining Moisture Content (%) |
Eco 40-60 | 40 | 1400 | 10 | 03:58 | 0.915 | 59.9 | 33 | 53 |
40 | 1400 | 5 | 02:59 | 0.595 | 55.0 | 32 | 53 |
40 | 1400 | 2,5 | 02:59 | 0.365 | 45.0 | 23 | 53 |
Cottons | 20 | 1400 | 10 | 04:00 | 0,75 | 95,0 | 20 | 53 |
Cottons | 60 | 1400 | 10 | 04:00 | 1,92 | 98,0 | 60 | 53 |
Synthetics | 40 | 1200 | 4 | 02:35 | 0,95 | 73,0 | 40 | 40 |
Quick / Super Quick | 30 | 1400 | 10 | 00:28 | 0,25 | 76,0 | 23 | 62 |
Main programmes
Depending on the type of fabric, use the following main programmes.
- Cottons
You can wash your durable cotton laundry (sheets, bedlinen, towels, bathrobes, underwear etc.) in this programme. When you press the quick wash function key, programme duration becomes notably shorter but effective washing is ensured thanks to intense washing movements. If the quick wash function is not selected, superior washing and rinsing performance is ensured for your heavily soiled laundry. - Synthetics
You can use this programme to wash t-shirts, syntetic/cotton mix fabrics etc. Programme duration is notably shorter and efficient washing performance is ensured. If the quick wash function is not selected, superior washing and rinsing performance is ensured for your heavily soiled laundry. - Hand Wash
Use this programme to wash your woolen/ delicate clothes. Select the appropriate temperature complying with the tag of your clothes. Your laundry will be washed with very delicate movements to avoid any damage.
Additional programmes
For special cases, additional programmes are available in the machine.
- Additional programmes may differ according to the model of the machine.
- Eco 40-60
The eco 40-60 programme is able to clean normally soiled cotton laundry declared to be washable at 40°C or 60°C, together in the same cycle, and that this programme is used to assess the compliance with the EU ecodesign legislation. Although it washes longer than all other programmes, it provides high energy and water savings. Actual water temperature may be different from the stated wash temperature. When you load the machine with less laundry (e.g. ½ capacity or less), periods in programme stages may automatically get shorter. In this case, energy and water consumption will decrease more. - Anti Allergy
Use this programme for laundry that requires an intense, long, anti-allergic and hygienic washing cycle at high temperature. A high level of hygiene is ensured thanks to the long heating and additional rinsing step. - The programme was tested by the "VDE" institute while the temperature was 20°C, and its efficiency in bacteria and mould elimination was certified.
- The programme has been tested by "The British Allergy Foundation - Allergy UK" while the temperature was 60°C, and its efficiency in eliminating bacteria and mould, as well as allergens, was certified.
Allergy UK is the trademark of the British Allergy Foundation. The Seal of Approval has been designed to provide guidance to persons who want information whether the product significantly decreases the amount of allergens in the environment it is installed or whether it limits/reduces/eliminates the allergens. Its purpose is to provide evidence that the products have been tested scientifically or reviewed to provide measurable results.
- Delicates
You can use this programme to wash delicate laundry such as cotton/synthetic mix knitted clothes or socks. Washing movements in this programme are more delicate. Set the temperature to 20 degrees or use the Cold Wash option for clothes whose colour you wish to preserve. - Quick / Super Quick
Use this programme to wash your lightly soiled cotton clothes in a short time. The programme duration can be reduced down to 14 minutes when the quick wash function is selected. When the quick wash function is selected, maximum 2 (two) kg of laundry must be washed. - Dark Care
Use this programme to preserve the colour of your dark-coloured clothes and jeans. This programme provides high efficiency in washing, thanks to a special drum movement, even at low temperatures. It is recommended to use liquid detergent or woolen shampoo for dark coloured laundry. Do not wash your delicate clothes that contain wool etc. in this programme. - Mixed Fabrics
You can use this programme to wash cottons and synthetics together without the need to sort them. - Shirts
Use this programme to wash shirts made of cotton, synthetic and synthetic blended fabrics together. This programme ensures that your clothes wrinkle less. When the quick wash function is selected, the Pre-treatment algorithm is used. - Apply the pre-treatment chemical directly onto the clothes, or add it together with the detergent when the machine starts to take in water from the main wash compartment. This way, it will take you much shorter to get the performance you would normally get with a regular washing cycle. Life of your shirts will be longer.
- Sports
Use this programme to wash outdoor/sports clothes that contain cotton/synthetic mix, as well as waterproof cloths like gore-tex. This programme washes your laundry delicately thanks to its special turning movements. - Duvet
Use this programme to wash fibre duvets that bear a "Machine-washable" tag. To avoid damaging your machine or duvet, make sure that the duvet is correctly loaded into the machine. Remove the cover of your duvet before loading the machine. Fold the duvet in two before placing it into the machine. Make sure that the duvet does not contact the bellow or glass.
- Do not load the machine with more than a double fibre duvet (200 x 200 cm).
- Do not wash your cotton duvets, pillows etc. in the machine.
- Do not use the washing machine to wash materials such as carpets, rugs etc. Otherwise, permanent damage will occur to the machine.
- StainExpert
Your washing machine has a special stain programme ensuring that different types of stains are removed in the most efficient way. Use this programme only to use durable, colourfast cottons. Do not wash delicate or non-colourfast clothes in this programme. You should check the tags of clothing before washing (recommended for shirts, trousers, shorts, t-shirts, baby clothes, pyjamas, aprons, table cloths, bedding, duvet covers, sheets, bath/brach towels, regular towels, socks, and cotton underwear suitable for long washing cycles at a high temperature). With the auto stain programme, you can remove 24 types of stains grouped into two categories according to quick function selection. Here you can see the stain groups based on quick function selection. Below you will find the stain groups based on the quick function. When the quick function is selected: |
Blood | Fruit juice |
Chocolate | Ketchup |
Pudding | Red Wine |
Egg | Curry |
Tea | Jam |
Coffee | Coal |
When the quick function is not selected: |
Butter | Food |
Grass | Mayonnaise |
Mud | Salad Dressing |
Coke | Make-up |
Sweat | Machine Oil |
Collar Soil | Baby food |
- Select the stain programme.
- In the stain groups stated above, find the type of stain you want to remove and select the quick auxiliary function selection key to select the relevant group.
- Carefully read the tag of the clothing and make sure that the temperature and spin speed selected are suitable.
Special programmes
For specific applications, select any of the following programmes.
- Rinse
Use when you want to rinse or starch separately. - Spin+Drain
Use this program to remove the water on the clothe/in the machine.
Before selecting this programme, select the desired spin speed and press Start/Pause button. First, the machine will drain the water inside of it. Then, it will spin the laundry at the selected spin speed, and drain the water coming off of the laundry.
If you only want to drain the water without spinning the laundry, select the "Spin+Pump programme, and use the Spin Speed Adjustment button to select the No Spin function. Press the Start/Pause button.
- Use a lower spin speed for delicate laundries.
Temperature selection
Whenever a new programme is selected, the recommended temperature for the selected programme appears on the temperature indicator. To decrease the temperature, press the Temperature Adjustment button. Temperature will decrease gradually. When the cold level is selected, temperature level lights will not be on.
Rinse hold
If you are not going to unload your clothes immediately after the programme ends, you can use rinse hold function to keep your laundry in the final rinsing water in order to prevent them from getting wrinkled when there is no water in the machine. Press Start/Pause button after this process if you want to drain the water without spinning your laundry. Programme will resume where it left off, drain the water and then it will be complete.
If you want to spin the laundry held in water, adjust the Spin Speed and press Start/Pause button. Programme will resume. Water will be drained, laundry will be spun and the programme will end.
- If the programme has not reached the spin step, you can change the spin speed without switching the machine to Pause mode.
Auxiliary function selection
Select the desired auxiliary functions before starting the programme. You can also select or cancel auxiliary functions suitable for the running programme without pressing the Start/ Pause button while the machine is operating. To do this, the machine must be in a step before the auxiliary function you are going to select or cancel. If the auxiliary function cannot be selected or canceled, light of the relevant function will flash 3 times to warn the user.
- If a second auxiliary function conflicting with the first one is selected before starting the machine, the function selected first will be canceled and the second auxiliary function selection will remain active.
- An auxiliary function which is not compatible with the programme cannot be selected. (See "Programme and consumption table")
- Auxiliary Function buttons may vary according to the model of the machine.
Auxiliary functions
- Prewash
A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash will save energy, water, detergent and time.
- Prewash without detergent is recommended for tulle and curtains.
- Fast+
When this function is selected, durations of relevant programmes get shorter by 50%. Thanks to the optimised washing steps, high mechanic activity and optimum water consumption, high washing performance is achieved in spite of the reduced duration. - Extra Rinse
This function enables the machine to carry out another rinsing cycle in addition to the one carried out after the main wash. Thus, the risk for sensitive skins (babies, allergic skins, etc.) to be effected by the minimal detergent remnants on the laundry can be reduced.
- Drum Clean
To select this programme, press and hold the auxiliary function button 1 for 3 seconds.
Use it regularly (every 1-2 months) to clean the drum and ensure the required hygiene is provided. Run the programme while the machine is totally empty. To obtain better results, put powder lime-scale remover for washing machines into the detergent compartment no. "2". When the programme is over, leave the loading door ajar so that the inside of the machine gets dry.
- This is not a washing programme. It is a maintenance programme.
- Do not run this programme when there are any objects in the machine. If you try to do so, the machine will automatically detect that there is load inside and abort the programme.
- Child Lock
You can prevent children from tampering with the machine by using the Child Lock feature. Thus you can avoid any changes in a running programme.
- If the Programme Selection knob is turned when the Child Lock is enabled, "Con" appears on the display. While the Child Lock is enabled, you cannot make any change in the programmes, the selected temperature, the speed or the auxiliary functions.
- Even if another programme is selected with the Programme Selection knob while the Child Lock is enabled, previously selected programme will continue running.
To enable Child Lock: Press and hold the Auxiliary Function button 2 for 3 seconds. While you're holding the button pressed for 3 seconds, C03, C02 and C01 will be displayed respectively. Then, "Con" will be displayed to warn the user that child lock is enabled. If you press any button or turn the Programme Selection knob while the Child Lock is enabled, the same warning will be displayed.
To disable Child Lock: Press and hold the Auxiliary Function button 2 for 3 seconds while the programme is running. While you're holding the button pressed for 3 seconds, C03, C02 and C01 will be displayed respectively. Then, "COF" will be displayed to warn the user that child lock is disabled.
- In addition to the method above, to deactivate the Child Lock, switch the Programme Selection knob to On/Off position when no programme is running, and select another programme.
- Child Lock will not be disabled after a power failure or unplugging.
- AntiCrease+
If you press and hold the auxiliary function button 3 for 3 seconds, this function will be selected and the programme follow-up light of the relevant programme will turn on. When this function is selected, the drum will rotate for up to eight hours to ensure that the clothes do not crease at the end of the programme. At any time during these eight hours, you can cancel the programme and unload the machine. Just press any button or turn the programme selection knob to end the function. The programme follow-up light will remain on even if you end the function by pressing any button. If you end the function by turning the programme selection knob, the programme follow-up light will remain on or go off depending on the selected programme. If you do not cancel the function by pressing the Auxiliary Function button 3 for 3 seconds, it will be used in the next washing cycles as well.
End Time Adjustment
The End Time Adjustment function allows you to set the end time of the programme up to 19 hours. You can increase this time by 1-hour intervals.
- Please do not use liquid detergent if you have selected the End Time Adjustment function. Stains might remain on the clothes.
- Open the loading door, place the laundry and add detergent, etc.
- Select the washing programme, temperature, spin speed and, if required, the auxiliary functions.
- Press the End Time Adjustment button and select the desired time.
- Press the Start/Pause button. The delayed end time you have set will be displayed. Countdown will start for delayed end. On the display, "_" will move up and down next to the delayed end time.
- If the programme has not started, you can add laundry into the machine during the delayed end time.
- At the end of the countdown, duration of the selected programme will be displayed. "_" will disappear and the selected programme will start.
Changing the delayed end time
If you want to change the time during countdown: Turn the programme selection knob to cancel the delayed end time function, and then set the desired time again.
- Press the End Time Adjustment button. When pressed for the first time, the programme duration will be rounded up to the closest whole number time. Each following press will increase the time by an hour.
- If you want to decrease the delayed end time, press the End Time Adjustment button consecutively until the desired time is displayed.
Cancelling the delayed end function
If you want to cancel the delayed end time countdown and start the programme immediately:
- Set the Programme Selection knob to any programme. This way, the Delayed End time will be cancelled. The End/Cancel light will flash continuously.
- Then, select the programme you want to run again.
- Press Start/Pause button to start the programme.
Starting the programme
- Press Start/Pause button to start the programme.
- Programme follow-up light showing the startup of the programme will turn on.
- If no programme is started or no key is pressed within 10 minutes during the programme selection process, the display lights will go off. Once the Programme Selection knob is turned or any button is pressed, display lights will turn on again.
Progress of programme
Progress of a running programme can be followed from the Programme Follow-up indicator. At the beginning of each programme step, the relevant indicator light will turn on.
- If the "Anti-crease+" auxiliary function has been selected, "End" LED and "Anti-crease+" LED will be on at the same time while this step is continuing.
- To end the programme while the "Anticrease+" step is running, simply press any button or turn the programme selection knob.
You can change the auxiliary functions, speed and temperature settings without stopping the programme flow while the programme is running. To do this, the change you are going to make must be something that will be carried out after the programme step that is running. If the change is not suitable, relevant lights will flash 3 times.
- If the machine does not proceed to the spinning step, the Rinse Hold function might be active or the automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the machine.
Loading door lock
There is a locking system on the loading door of the machine that prevents opening of the loading door in cases when the water level is unsuitable.
Loading door light will start flashing when the machine is switched to Pause mode. The machine checks the level of the water inside. If the level is suitable, the loading door light will turn off and the loading door can be opened within 1-2 minutes.
If the level is unsuitable, the loading door light will remain on and the loading door cannot be opened. If you are obliged to open the loading door while the Loading Door light is on, you must cancel the current programme. See "Cancelling the programme"
Opening the loading door in case of power failure:
- In case of a power failure, you can use the loading door emergency handle under the pump filter lid to manually open the loading door.
- Before opening the loading door, make sure that there is no water in the machine to avoid flooding.
- Open the pump filter lid.
- Release the loading door emergency handle at the back of the filter lid.
- Pull down the loading door emergency handle to open the loading door. After opening the door, return the emergency handle to its original position.
- If you cannot open the loading door, try pulling down the handle again.
Changing the selections after programme has started
Switching the machine to pause mode
Press the Start/Pause to switch the machine to pause mode while a programme is running. The light of the current programme will flash on the Programme Follow-up indicator, indicating that the machine has switched to pause mode. Also, when the loading door is ready to be opened, the Loading Door light will turn off in addition to the programme step light.
Changing the auxiliary function, speed and temperature
Depending on the step the programme has reached, you can cancel or select auxiliary functions. See "Auxiliary function selection".
You can also change the speed and temperature settings. See "Spin speed selection" and "Temperature selection".
- If no change is allowed, the relevant light will flash 3 times.
Adding and removing laundry
- Press the "Start/Pause" button to pause the machine. The programme follow-up light of the relevant step during which the machine was switched into the pause mode will flash.
- Wait until the Loading Door can be opened.
- Open the loading door and add or take out laundry.
- Close the loading door.
- Make changes in auxiliary functions, temperature and speed settings if necessary.
- Press the "Start/Pause" button to start the machine.
Cancelling the programme
To cancel the programme, turn the Programme Selection knob to select another programme. Previous programme will be cancelled. End/ Cancel light will flash continuously to notify that the programme has been canceled.
When you turn the Programme Selection knob, the machine will end the programme but will not discharge the water inside. When you select and start a new programme, the newly selected programme will start depending on the step the previous programme was canceled in. For example, the machine may take in additional water or continue to wash with the water inside.
- Depending on the step where the programme was canceled in, you may have to add detergent and softener again for the programme you have selected anew.
End of programme
At the end of the programme, "End" will be displayed.
- Wait until the light of the loading door goes off completely.
- Switch the programme selection knob to On/Off to switch off the machine.
- Take out your laundry and close the loading door. Your machine is now ready for the next washing cycle.
Your machine has the "Pause Mode" function.
After using the On/Off button to switch on the machine, if you do not start any programme in the selection step or do not perform anything else, or if you do not do anything in 10 minutes after the selected programme has ended, the machine will automatically switch to energy saving mode. Also, if your product has a display that shows programme time, this display will completely turn off. If you turn the Programme Selection knob or touch any button, the lights and the display will switch back to the previous position. The selections you make when exiting the energy efficiency mode may change. Check if your selections are correct before starting the programme. If necessary, make adjustments again. This is not an error.
Maintenance and cleaning
Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals.
Cleaning the detergent drawer
Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent accumulation of powder detergent in time.
Lift the rear part of the siphon to remove it as illustrated.
If more than normal amount of water and softener mixture starts to gather in the softener compartment, the siphon must be cleaned.
- Press the dotted point on the siphon in the softener compartment and pull towards you until the compartment is removed from the machine.
- Wash the detergent drawer and the siphon with plenty of lukewarm water in a washbasin. In order to prevent the residues to contact your skin, clean it with an appropriate brush by wearing a pair of gloves.
- Insert the drawer back into its place after cleaning and make sure that it is seated well.
Cleaning the loading door and the drum
For products with drum cleaning programme, please see Operating the product - Programmes.
- Repeat Drum Cleaning process in every 2 months.
- Use an detergent / anti-limescale suitable for the washing machines.
After every washing make sure that no foreign substance is left in the drum.
If the holes on the bellow shown in the figure is blocked, open the holes using a toothpick.
- Foreign metal substances will cause rust stains in the drum. Clean the stains on the drum surface by using cleaning agents for stainless steel.
- Never use steel wool or wire wool. These will damage the painted, chromated and plastic surfaces.
Cleaning the body and control panel
Wipe the body of the machine with soapy water or non-corrosive mild gel detergents as necessary, and dry with a soft cloth.
Use only a soft and damp cloth to clean the control panel.
Cleaning the water intake filters
There is a filter at the end of each water intake valve at the rear of the machine and also at the end of each water intake hose where they are connected to the tap. These filters prevent foreign substances and dirt in the water to enter the washing machine. Filters should be cleaned as they do get dirty.
- Close the taps.
- Remove the nuts of the water intake hoses to access the filters on the water intake valves. Clean them with an appropriate brush. If the filters are too dirty, remove them from their places with a pliers and clean in this way.
- Take out the filters on the flat ends of the water intake hoses together with the gaskets and clean thoroughly under running water.
- Replace the seals and filters carefully and tighten their nuts by hand.
Draining remaining water and cleaning the pump filter
The filter system in your machine prevents solid items such as buttons, coins and fabric fibers clogging the pump impeller during discharge of washing water. Thus, the water will be discharged without any problem and the service life of the pump will extend.
If the machine fails to drain water, the pump filter is clogged. Filter must be cleaned whenever it is clogged or in every 3 months. Water must be drained off first to clean the pump filter.
In addition, prior to transporting the machine (e.g., when moving to another house) and in case of freezing of the water, water may have to be drained completely.
- Foreign substances left in the pump filter may damage your machine or may cause noise problem.
- If the product is not being used, shut the tap shut, remove mains pipe and drain the water inside the machine against any likely freezing.
- After each use, turn off the water tap to which the mains hose is connected.
In order to clean the dirty filter and discharge the water:
- Unplug the machine to cut off the supply power.
- Temperature of the water inside the machine may rise up to 90 ºC. To avoid the burning risk, clean the filter after the water inside the machine is cooled down.
- Open the filter cover.
- Follow the below procedures in order to drain water.
The product has an emergency water draining hose, in order to drain the water:
- Pull the emergency draining hose out from its seat
- Place a large container at the end of the hose. Drain the water into the container by pulling out the plug at the end of the hose. When the container is full, block the inlet of the hose by replacing the plug. After the container is emptied, repeat the above procedure to drain the water in the machine completely.
- When draining of water is finished, close the end by the plug again and fix the hose in its place.
- Turn and remove the pump filter.
- Clean any residues inside the filter as well as fibers, if any, around the pump impeller region.
- Replace the filter.
- If the filter cap is composed of two pieces, close the filter cap by pressing on the tab. If it is one piece, seat the tabs in the lower part into their places first, and then press the upper part to close.
Troubleshooting
Programs do not start after the loading door is closed.
- Start / Pause / Cancel button is not pressed. → Press Start / Pause / Cancel button.
- It may be difficult to close the loading door in case of excessive loading. → Reduce the amount of laundry and make sure that the loading door is closed properly.
Programme cannot be started or selected.
- The product has switched to self protection mode due to a supply problem (line voltage, water pressure, etc.). → To cancel the programme, turn the Programme Selection knob to select another programme. Previous programme will be canceled (see "Cancellation of program").
Water inside the product.
- Some water has remained in the product due to the quality control processes in the production. → This is not a failure; water is not harmful to the product.
The product does not take water in.
- Tap is turned off. → Turn on the taps.
- Water inlet hose is bent. → Flatten the hose.
- Water inlet filter is clogged. → Clean the filter.
- Loading door is not closed. → Close the door.
The product does not drain water.
- Water drain hose is clogged or twisted. → Clean or flatten the hose.
- Pump filter is clogged. → Clean the pump filter.
Product vibrates or makes noise.
- Product is standing unbalanced. → Stable the product by adjusting the feet.
- A hard substance has entered into the pump filter. → Clean the pump filter.
- Transportation safety bolts are not removed. → Remove the transportation safety bolts.
- Laundry quantity in the product is too little. → Add more laundry to the product.
- Excessive laundry is loaded in the product. → Take out some of the laundry from the product or distribute the load by hand to balance it homogeneously in the product.
- Product is leaning on a rigid item. → Make sure that the product is not leaning on anything.
There is water leaking from the bottom of the product.
- Water drain hose is clogged or twisted. → Clean or flatten the hose.
- Pump filter is clogged. → Clean the pump filter.
Product stopped shortly after the programme started.
- Machine has stopped temporarily due to low voltage. → Product will resume running when the voltage restores to the normal level.
Product directly drains the water it takes in.
- Draining hose is not at adequate height. → Connect the water draining hose as described in the user manual.
No water can be seen in the product during washing.
- Water is inside the invisible part of the product. → This is not a failure.
Loading door cannot be opened.
- Loading door lock is activated because of the water level in the product. → Drain the water by running the Pump or Spin programme.
- Product is heating up the water or it is at the spinning cycle. → Wait until the programme completes.
- Loading door may be stuck because of the pressure it is subjected to. → Grab the handle and push and pull the loading door to release and open it.
- If there is no power, loading door of the product will not open. → To open the loading door, open the pump filter cap and pull down the emergency handle positioned at the rear side of the said cap. See "Loading door lock"
Washing takes longer than specified in the user manual.(*)
- Water pressure is low. → Product waits until taking in adequate amount of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends.
- Voltage is low. → Washing time is prolonged to avoid poor washing results when the supply voltage is low.
- Input temperature of water is low. → Required time to heat up the water extends in cold seasons. Also, washing time can be lengthened to avoid poor washing results.
- Number of rinses and/or amount of rinse water have increased. → Product increases the amount of rinse water when good rinsing is needed and adds an extra rinsing step if necessary.
- Excessive foam has occurred and automatic foam absorption system has been activated due to too much detergent usage. → Use recommended amount of detergent.
Programme time does not countdown. (On models with display) (*)
- Timer may stop during water intake. → Timer indicator will not countdown until the product takes in adequate amount of water. The product will wait until there is sufficient amount of water to avoid poor washing results due to lack of water. Timer indicator will resume countdown after this.
- Timer may stop during heating step. → Timer indicator will not countdown until the product reaches the selected temperature.
- Timer may stop during spinning step. → Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.
Programme time does not countdown. (*)
- There is unbalanced load in the product. → Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.
Product does not switch to spinning step. (*)
- There is unbalanced load in the product. → Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.
- The product will not spin if water is not drained completely. → Check the filter and the draining hose.
- Excessive foam has occurred and automatic foam absorption system has been activated due to too much detergent usage. → Use recommended amount of detergent.
Washing performance is poor: Laundry turns gray. (**)
- Insufficient amount of detergent has been used over a long period of time. → Use the recommended amount of detergent appropriate for water hardness and the laundry.
- Washing has been made at low temperatures for a long time. → Select the proper temperature for the laundry to be washed.
- Insufficient amount of detergent is used with hard water. → Using insufficient amount of detergent with hard water causes the soil to stick on the cloth and this turns the cloth into gray in time. It is difficult to eliminate graying once it happens. Use the recommended amount of detergent appropriate for water hardness and the laundry.
- Excessive amount of detergent is used. → Use the recommended amount of detergent appropriate for water hardness and the laundry.
Washing performance is poor: Stains persist or the laundry is not whitened. (**)
- Insufficient amount of detergent is used. → Use the recommended amount of detergent appropriate for water hardness and the laundry.
- Excessive laundry is loaded in. → Do not load the product in excess. Load with amounts recommended in the "Programme and consumption table".
- Wrong programme and temperature were selected. → Select the proper programme and temperature for the laundry to be washed.
- Wrong type of detergent is used. → Use original detergent appropriate for the product.
- Excessive amount of detergent is used. → Put the detergent in the correct compartment. Do not mix the bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared on the laundry. (**)
- Regular drum cleaning is not applied. → Clean the drum regularly. For this procedure, please see "Cleaning the loading door and the drum".
Washing performance is poor: Clothes smell unpleasantly. (**)
- Odours and bacteria layers are formed on the drum as a result of continuous washing at lower temperatures and/ or in short programmes. → Leave the detergent drawer as well as the loading door of the product ajar after each washing. Thus, a humid environment favorable for bacteria cannot occur in the machine.
Colour of the clothes faded. (**)
- Excessive laundry was loaded in. → Do not load the product in excess.
- Detergent in use is damp. → Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
- A higher temperature was selected. → Select the proper programme and temperature according to the type and soiling degree of the laundry.
Washing machine does not rinse well.
- The amount, brand and storage conditions of the detergent used are inappropriate. → Use a detergent appropriate for the washing machine and your laundry. Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
- Detergent was put in the wrong compartment. → If detergent is put in the prewash compartment although prewash cycle is not selected, the product can take this detergent during rinsing or softener step. Put the detergent in the correct compartment.
- Pump filter is clogged. → Check the filter.
- Drain hose is folded. → Check the drain hose.
Laundry became stiff after washing. (**)
- Insufficient amount of detergent is used. → Using insufficient amount of detergent for the water hardness can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness.
- Detergent was put in the wrong compartment. → If detergent is put in the prewash compartment although prewash cycle is not selected, the product can take this detergent during rinsing or softener step. Put the detergent in the correct compartment.
- Detergent was mixed with the softener. → Do not mix the softener with detergent. Wash and clean the drawer with hot water.
Laundry does not smell like the softener. (**)
- Detergent was put in the wrong compartment. → If detergent is put in the prewash compartment although prewash cycle is not selected, the product can take this detergent during rinsing or softener step. Wash and clean the drawer with hot water. Put the detergent in the correct compartment.
- Detergent was mixed with the softener. → Do not mix the softener with detergent. Wash and clean the drawer with hot water.
Detergent residue in the detergent drawer. (**)
- Detergent was put in wet drawer. → Dry the detergent drawer before putting in detergent.
- Detergent has gotten damp. → Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
- Water pressure is low. → Check the water pressure.
- The detergent in the main wash compartment got wet while taking in the prewash water. Holes of the detergent compartment are blocked. → Check the holes and clean if they are clogged.
- There is a problem with the detergent drawer valves. → Call the Authorised Service Agent.
- Detergent was mixed with the softener. → Do not mix the softener with detergent. Wash and clean the drawer with hot water.
- Regular drum cleaning is not applied. → Clean the drum regularly. For this procedure, please see "Cleaning the loading door and the drum".
Too much foam forms inside the product. (**)
- Improper detergents for the washing machine is used. → Use detergents appropriate for the washing machine.
- Excessive amount of detergent is used. → Use only sufficient amount of detergent.
- Detergent was stored under improper conditions. → Store detergent in a closed and dry location. Do not store in excessively hot places.
- Some meshed laundry such as tulle may foam too much because of their texture. → Use smaller amounts of detergent for this type of item.
- Detergent was put in the wrong compartment. → Put the detergent in the correct compartment.
- Softener is being taken early by the product. → There may be problem in the valves or in the detergent drawer. Call the Authorised Service Agent.
Foam is overflowing from the detergent drawer.
- Too much detergent is used. → Mix 1 tablespoonful softener and ½ l water and pour into the main wash compartment of the detergent drawer. → Put detergent into the product suitable for the programmes and maximum loads indicated in the "Programme and consumption table". When you use additional chemicals (stain removers, bleaches and etc.), reduce the amount of detergent.
Laundry remains wet at the end of the programme. (*)
- Excessive foam has occurred and automatic foam absorption system has been activated due to too much detergent usage. → Use recommended amount of detergent.
(*) The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the product and to its surrounding environment. Laundry should be rearranged and re-spun.
(**) Regular drum cleaning is not applied. Clean the drum regularly. See "Cleaning the loading door and the drum".
- If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional product yourself.
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