Using the Light Off Function ................17 Using the Auto Clean Function................17 Wireless Remote Control ................18 Air Direction .....................19 Additional Features ..................19 SMART FUNCTIONS ..............20 LG ThinQ Application ..................20 Smart Diagnosis ..................22 MAINTENANCE ................23 Cleaning ......................23 TROUBLESHOOTING ..............24 Before Calling for Service ................24 Normal Sounds You May Hear ................24...
SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others.
IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: INSTALLATION • Before use, the appliance must be properly installed as described in this manual. •...
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• If water enters the product, turn off the power at the main circuit, then unplug the product and call for service. • If the product has been submerged, contact the LG Electronics Customer Information Center for instructions before resuming use.
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CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: INSTALLATION • Take care when installing the product that exhaust or condensation does not damage nearby property. •...
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REFRIGERANT (FOR R32 ONLY) WARNING • Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer. • The appliance shall be stored in a room without continuously operating open flames (for example an operating gas appliance) and ignition sources (for example an operating electric heater).
PRODUCT OVERVIEW Exterior Parts Interior Parts Control Panel Evaporator Remote Control Air Guide Air Filter Control Box Vertical Air Deflector (Horizontal Louver) Brace Horizontal Air Deflector (Vertical Louver) Compressor Air Inlet Condenser Front Grille Base Pan Cabinet Power Cord Air Outlet...
INSTALLATION Electrical Data WARNING The power cord may include a current interrupter • This appliance should be installed in device. TEST and RESET buttons are provided accordance with the National Electrical Code. on the plug case. The device should be tested on •...
Parts Included (Appearance May Vary) Heatproof foam (2) (Adhesive backed) Foam-PE (2) (adhesive-backed) Foam strip Right curtain panel (non-adhesive) Frame guide (2) Left curtain panel Window locking bracket Sill bracket (2) Type “A” Screws Type “A” Screws Type “B” Screws Type “B”...
How to Install the Unit NOTE • All supporting parts should be secured to firm To prevent vibration and noise, make sure the wood, masonry, vinyl, fiberglass, or metal. unit is installed securely and firmly. • This product is a window air conditioner. As such, a standard single-hung or double-hung Install the unit out of direct sunlight.
Preparation of the Cabinet Insert the hooks on the lower panel guides into the slots on the bottom of the cabinet. Make sure that the flanges on the lower panel Remove 4 screws which fasten the cabinet at guides will face toward the inside of the room. both sides and at the back.
Cabinet Installation Use 2 type A screws to attach a sill support to the cabinet track holes on one side. Use the cabinet track holes that will place the sill Inside Sill Inside Sill support nearest to the outer edge of the sill. Center Hole Center Hole The longer side of the sill support should be...
Mount the cabinet to the window sill using 3 CAUTION type B screws in the holes on the front angle. • The unit is heavy. Use an assistant to help lift the unit and set it in place. Lifting and maneuvering the unit by yourself could result Sash Track Sash Track...
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Connect the wire harness before assembling After the air conditioner is installed, measure the front grille. the curtain panel on each side and cut the adhesive-backed heatproof foam to fit each panel. The size of the panels may differ. Remove the backing from the heatproof foam and attach the foam to the curtain panels.
OPERATION Control Panel and Remote Control Control Panel Remote Control Auto Clean(3 s) Light Off(3 s) NOTE • The feature may be changed according to the type of model. • On control panel surface have protection film, Please remove film before use. Power Operation Mode Press the Mode button to cycle between 4...
NOTE turned off. • Follow instructions on LG ThinQ • Energy Saver : The unit defaults to the Energy application on how to connect to your Saver mode each time the unit is switched on unit.
Wireless Remote Control Inserting Batteries If the display screen of the remote control begins to fade, replace the batteries. Insert AAA (1.5 V) batteries before using the remote control. Remove the cover on the back of the remote control. With the plus and minus poles facing as marked, insert two new AAA 1.5V batteries.
Air Direction Additional Features Airflow can be adjusted by changing the direction Slinger Fan of the air conditioner’s louvers. This air conditioner is equipped with a slinger fan. Adjusting Horizontal Airflow (See drawing.) Direction The fan’s outer ring picks up the condensed water from the base pan if the water level gets high The horizontal airflow is adjusted by moving the enough.
Internet service diagnose the problem. provider or refer to your wireless router manual. • LG ThinQ is not responsible for any Settings network connection problems or any faults, malfunctions, or errors caused by network Allows you to set various options on the appliance connection.
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FCC Notice FCC RF Radiation Exposure Statement This following notice cover the transmitter module contained in this product. This equipment complies with FCC radiation This equipment has been tested and found to exposure limits set forth for an uncontrolled comply with the limits for a Class B digital device, environment.
Installing the LG ThinQ Using Audible Diagnosis to Application Diagnose Issues Search for the LG ThinQ application from the Follow the instructions below to use the audible Google Play Store or Apple App Store on a diagnosis method. smartphone. Follow instructions to download and •...
MAINTENANCE Wash the filter using lukewarm water below WARNING 40 °C (104 °F). • Before cleaning or performing maintenance, disconnect the power supply and wait until the fan stops. Cleaning Check the air filter at least twice a month to see if cleaning is necessary.
TROUBLESHOOTING Before Calling for Service The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Normal Sounds You May Hear High Pitched Chatter Today’s high efficiency compressors may have a high pitched chatter during the cooling cycle.
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Problem Possible Causes & Corrective Action The air conditioner is unplugged. • Make sure the air conditioner plug is pushed completely into the outlet. The fuse is blown/circuit breaker is tripped. • Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
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Remote control signal obstructed. prematurely. • Remove obstruction. Air conditioner is turned off. Can’t connect the LG • Turn the air conditioner on. ThinQ application to Wireless router is turned off. the air conditioner. • Turn the router on.
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During Wi-Fi setup, the application is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with “LG” under Settings > Networks. Note the last part of the network name. − If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
If during in-home service repair cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may elect, at our option, to provide for transportation of our choice to and from a LG authorized service center.
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HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION: Call 1-800-243-0000 or visit our website at www.lg.com. Mail to: LG Customer Information Center (ATTN: CIC)
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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LG Customer Information Center 1-800-243-0000 Register your product Online! LG Electronics USA, Inc. www.lg.com 111 Sylvan Avenue, Englewood Cliffs, NJ 07632...