Page 1
Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Dell OptiPlex 7010 MFF Plus i5-13500T / 16GB / 256GB (88HPH) o cerca il tuo prodotto tra le migliori offerte di PC Desktop e Workstation OptiPlex Micro Plus 7010...
Contents Chapter 1: Views of OptiPlex Micro Plus 7010................6 Front....................................... 6 Back......................................7 Chapter 2: Set up your computer....................8 Chapter 3: Specifications of OptiPlex Micro Plus 7010..............12 Dimensions and weight..............................12 Processor..................................... 12 Chipset....................................15 Operating system................................16 Memory....................................16 Memory matrix..................................16 External ports..................................17 Internal slots..................................
Page 4
Installing the side cover............................. 32 Front bezel..................................33 Removing the front bezel............................33 Installing the front bezel............................34 Solid-state drive................................35 Removing the M.2 2230 solid-state drive from slot 0..................35 Installing the M.2 2230 solid-state drive in slot 0....................36 Removing the M.2 2230 solid-state drive from slot 1..................
Page 5
Deleting or changing an existing system setup password.................93 Clearing BIOS (System Setup) and System passwords..................93 Chapter 9: Troubleshooting......................94 Dell SupportAssist Pre-boot System Performance Check diagnostics..............94 Running the SupportAssist Pre-Boot System Performance Check..............94 Power-Supply Unit Built-in Self-Test ..........................94 System-diagnostic lights..............................95 Recovering the operating system..........................
Views of OptiPlex Micro Plus 7010 Front 1. Power button with diagnostic LED 2. Hard-disk activity light 3. Re-tasking line out/line in audio port 4. Universal audio jack 5. USB 3.2 Gen 2 port with PowerShare 6. USB 3.2 Gen 2x2 Type-C port Views of OptiPlex Micro Plus 7010...
Back 1. External antenna connector (optional) 2. One optional video port (HDMI 2.1/Displayport 1.4a (HBR3)/VGA/PS2/serial/USB Type-C with DisplayPort Alt mode) 3. DC-in cable clip 4. USB 3.2 Gen 1 port with Smart Power On 5. Kensington security-cable slot and padlock ring 6.
Set up your computer Steps 1. Connect the keyboard and mouse. 2. Connect to your network using a cable, or connect to a wireless network. Set up your computer...
Page 9
3. Connect the display. 4. Connect the power cable. Set up your computer...
Page 10
Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, search in the Knowledge Base Resource at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. Set up your computer...
Page 11
Dell Update, search in the Knowledge Base Resource at www.dell.com/ support. Dell Digital Delivery Download software applications, which are purchased but not preinstalled on your computer. For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at www.dell.com/support. Set up your computer...
Specifications of OptiPlex Micro Plus 7010 Dimensions and weight The following table lists the height, width, depth, and weight of your OptiPlex Micro Plus 7010. Table 2. Dimensions and weight Description Values Height 182 mm (7.17 in.) Width 36 mm (1.42 in.) Depth 178 mm (7.01 in.) Weight...
Page 13
Not applicable 3.30 GHz 3 GHz frequency NOTE: Processor clock speeds and thermal design power differ according to the thermal mode selected in the My Dell app on your computer. Processor cache 12 MB 12 MB 20 MB 20 MB...
Page 14
3.20 GHz 3.70 GHz 3.40 GHz frequency NOTE: Processor clock speeds and thermal design power differ according to the thermal mode selected in the My Dell app on your computer. Processor cache 24 MB 24 MB 24 MB 24 MB...
3.60 GHz 4.20 GHz 3.90 GHz frequency NOTE: Processor clock speeds and thermal design power differ according to the thermal mode selected in the My Dell app on your computer. Processor cache 30 MB 30 MB 36 MB 36 MB...
Table 6. Chipset (continued) Description Values PCIe bus Up to Gen4 Operating system Your OptiPlex Micro Plus 7010 supports the following operating systems: ● Windows 11 Home, 64-bit ● Windows 11 Pro, 64-bit ● Windows 11 Downgrade (Windows 10 image) ●...
● One M.2 2230 slot for WiFi and Bluetooth card ● Two M.2 2230/2280 slots for SSD NOTE: To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Specifications of OptiPlex Micro Plus 7010...
Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications of your OptiPlex Micro Plus 7010. Table 11. Ethernet specifications Description Values Model number Intel WGI219LM Transfer rate 10/100/1000 Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) modules supported on your OptiPlex Micro Plus 7010. Table 12.
Table 13. Audio specifications (continued) Description Values External volume controls Keyboard shortcut controls Speaker output: Average speaker output Peak speaker output 2.5 W Subwoofer output Not supported Microphone Not supported Storage This section lists the storage options on your OptiPlex Micro Plus 7010. Table 14.
Table 16. Power adapter specifications (continued) Description Option one Option two Input voltage 100 VAC x 240 VAC 100 VAC x 240 VAC Input frequency 50 Hz x 60 Hz 50 Hz x 60 Hz Input current (maximum) 2.34 A 2.50 A Output current (continuous) 6.70 A...
Hardware security The following table lists the hardware security of your OptiPlex Micro Plus 7010. Table 20. Hardware security Hardware security Kensington security-cable slot Padlock ring Chasis lock slot support Chassis intrusion switch Supply chain tamper alerts SafeID including Trusted Platform Module (TPM) 2.0 Smart card keyboard (FIPS) Microsoft 10 Device Guard and Credential Guard (Enterprise SKU) Microsoft Windows Bitlocker...
The following table lists the regulatory compliance of your OptiPlex Micro Plus 7010. Table 22. Regulatory compliance Regulatory compliance Product Safety, EMC and Environmental Datasheets Dell Regulatory Compliance Home page Dell and the Environment Operating and storage environment This table lists the operating and storage specifications of your OptiPlex Micro Plus 7010.
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.
ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...
Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
● Phillips screwdriver #0 ● Phillips screwdriver #1 ● Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.
Page 28
1. Side cover 2. Front bezel 3. Fan assembly 4. Heat sink 5. Speaker 6. Speaker holder 7. System board 8. Chassis 9. Wireless card 10. Processor 11. Memory module 12. M.2 2280 solid-state drive Working inside your computer...
Page 29
NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Working inside your computer...
Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Side cover Removing the side cover Prerequisites...
Page 31
Steps 1. Place your computer on its side with the side cover facing up. Removing and installing Customer Replaceable Units (CRUs)
2. Loosen the thumb-screw (6x32) that secures the side cover to the chassis. 3. Slide and lift the side cover off the chassis. Installing the side cover Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the side cover and provides a visual representation of the installation procedure.
Steps 1. Place the side cover on the chassis. 2. Align the tabs on the side cover with the slots on the chassis. 3. Slide the side cover into place towards the front of the computer. 4. Tighten the thumb-screw (6x32) that secure the side cover to the chassis. Next steps 1.
Steps 1. Gently pry and release the front-cover tabs from the top-right, working down sequentially to the bottom-right tab. 2. Swing the front bezel outwards, away from the side cover. 3. Lift the front bezel off the side cover. Installing the front bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Steps 1. Insert the right-side front-bezel tabs into the corresponding slots on the side cover. 2. Push the left-side of the front bezel towards the side cover, snapping the tabs into position. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer.
The following image(s) indicate the location of the M.2 2230 solid-state drive in slot 0 and provides a visual representation of the removal procedure. Steps 1. Remove the screw (M2x3.5) that secures the M.2 2230 solid-state drive to the system board 2.
Steps 1. Align the notch on the M.2 2230 solid-state drive with the tab on the solid-state drive slot 0 (M.2 PCIe SSD 0). 2. Slide the M.2 2230 solid-state drive into the solid-state drive slot 0 (M.2 PCIe SSD 0) on the system board. 3.
Steps 1. Remove the screw (M2x3.5) that secures the M.2 2230 solid-state drive to the system board 2. Slide and lift the M.2 2230 solid-state drive off the solid-state drive slot 1 (M.2 PCIe SSD 1) on the system board. Installing the M.2 2230 solid-state drive in slot 1 Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Steps 1. Align the notch on the M.2 2230 solid-state drive with the tab on the solid-state drive slot 1 (M.2 PCIe SSD 1). 2. Slide the M.2 2230 solid-state drive into the solid-state drive slot 1 (M.2 PCIe SSD 1) on the system board. 3.
Steps 1. Remove the screw (M2x3.5) that secures the M.2 2280 solid-state drive to the system board 2. Slide and lift the M.2 2280 solid-state drive off the solid-state drive slot 0 (M.2 PCIe SSD 0) on the system board. Installing the M.2 2280 solid-state drive in slot 0 Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the solid-state drive slot 0 (M.2 PCIe SSD 0). 2. Slide the M.2 2280 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 0) on the system board. 3.
Steps 1. Remove the screw (M2x3.5) that secures the M.2 2280 solid-state drive to the system board 2. Slide and lift the M.2 2280 solid-state drive off the solid-state drive slot 1 (M.2 PCIe SSD 1) on the system board. Installing the M.2 2280 solid-state drive in slot 1 Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the solid-state drive slot 1 (M.2 PCIe SSD 1). 2. Slide the M.2 2280 solid-state drive into solid-state drive slot 1 (M.2 PCIe SSD 1) on the system board. 3.
Steps 1. Remove the screw mount on the system board. 2. Install the screw mount on the system board. Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover.
Steps 1. Remove the screw (M2x3.5) that secures the wireless-card bracket to the wireless card. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the wireless-card slot (M.2 WLAN). Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
Page 46
Steps 1. Connect the antenna cables to the wireless card. Table 25. Antenna-cable color scheme Connectors on the Antenna-cable color Silkscreen marking wireless card △ (white triangle) Main White MAIN Auxiliary Black ▲ (black triangle) 2. Place the wireless-card bracket on the wireless card 3.
Speaker Removing the speaker Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover. About this task The following image(s) indicate the location of the speaker and provides a visual representation of the removal procedure. Steps 1.
Steps 1. Connect the speaker cable to the system board. 2. Press and hold on the tab that secures the speaker to the system board. 3. Place the speaker on the system board. 4. Release the tab that secures the speaker to the system board. Next steps 1.
Page 49
Steps 1. Press and hold the tabs that secures the fan assembly to the system board. 2. Lift the fan assembly off the system board and hold it in place. 3. Flip over the fan assembly. Removing and installing Customer Replaceable Units (CRUs)
4. Disconnect the fan cable from the system board. 5. Lift the fan off the fan shroud. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the fan and provides a visual representation of the installation procedure. Removing and installing Customer Replaceable Units (CRUs)
Steps 1. Place the fan on the fan shroud. 2. Align the tabs on the fan with the slots on the fan shroud. 3. Snap the fan into place on the fan shroud. 4. Connect the fan cable to the system board. 5.
Steps 1. Push the coin-cell battery-release lever on the coin-cell battery socket to release the coin-cell battery out of the socket. 2. Lift the coin-cell battery from the coin-cell battery socket. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the coin-cell battery and provides a visual representation of the installation procedure.
Steps With the positive side (+) facing up, insert the coin-cell battery into the battery socket on the system board and snap the battery into place. Next steps 1. Install the side cover. 2. Follow the procedure in After working inside your computer.
Steps 1. Carefully spread apart the securing-clips on each end of the memory-module slot. 2. Grasp the memory module near the securing clip, and then gently ease the memory module out of the memory-module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges. Do not touch the components on the memory module.
Page 55
Steps 1. Ensure that the securing clips are in an open position 2. Align the notch on the memory module with the tab on the memory-module slot. 3. Press down on the memory module until the memory module snaps into position and the securing clip locks in place CAUTION: To prevent damage to the memory module, hold the memory module by the edges.
To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during the courses of FRU repairs that are not authorized by Dell Technologies.
Steps 1. In reverse sequential order (3>2>1) loosen the three captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: If either the processor or the fan and heat sink is replaced, use the thermal grease provided in the kit to ensure that...
About this task NOTE: The optional PS2 module comes with a custom Dell adapter cable that is required to access the PS2 I/O ports. Plug in the adapter cable to access the PS2 I/O and COM ports of your computer.
Page 59
The following images indicate the location of the optional I/O module and provide a visual representation of the removal procedure. Steps 1. Remove the two (M3x3) screws that secure the optional I/O module (HDMI/DP/PS2) or two (M2x5) cross type screws that secure the optional I/O module (VGA/Serial) to the computer chassis.
About this task NOTE: The optional PS2 module comes with a custom Dell adapter cable that is required to access the PS2 I/O ports. Plug in the adapter cable to access the PS2 I/O and COM ports of your computer.
2. Insert the optional I/O module into its slot from the inside of your computer. 3. Connect the I/O cable to the connector on the system board. 4. Replace the two (M3x3) screws that secure the optional I/O module (HDMI/DP/PS2) or two (M2x5) cross type screws that secure the optional I/O module (VGA/Serial) to the computer chassis.
Installing the optional Type-C module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the optional Type-C module and provide a visual representation of the installation procedure.
About this task NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. NOTE: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in your skin can reduce the heat transfer capability of the thermal grease.
Steps 1. Ensure that the release lever on the processor socket is fully extended in the open position. NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket.
Page 65
10. Remove the processor. 11. Remove the optional I/O module (VGA/HDMI/DP/Serial)or the optional Type-C module, whichever applicable. About this task The following images indicate the system board connectors. 1. M.2 WLAN connector 2. M.2 SSD PCIe connector (2230/2280) 3. Coin-cell battery 4.
Page 66
Removing and installing Field Replaceable Units (FRUs)
Steps 1. Remove the screw (M3x5) that secures the speaker-support bracket to the system board. 2. Lift the speaker-support bracket off the system board. 3. Remove the four screws (M3x5) that secures the system board to the chassis. 4. Remove the three screws (M3x4) that secures the system board to the chassis. 5.
Page 69
Removing and installing Field Replaceable Units (FRUs)
Page 70
Steps 1. At an angle, insert the front of the system board through the front of the chassis. 2. Place the system board on the chassis. 3. Align the screw holes on the system board to the screw holes on the chassis. 4.
9. Install the coin-cell battery. 10. Install the side cover. 11. Follow the procedure in After working inside your computer. Internal antenna Removing the antenna module (black cable) Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the side cover.
Installing the antenna module (black cable) Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the antenna module (black cable) and provides a visual representation of the installation procedure.
2. Remove the side cover. About this task The following image(s) indicate the location of the antenna module (white cable) and provides a visual representation of the removal procedure. Steps 1. Remove the antenna cable from the routing guides on the chassis and system board. 2.
About this task The following image(s) indicate the location of the antenna module (white cable) and provides a visual representation of the installation procedure. Steps 1. Push the antenna module (white cable) though the slot the chassis. 2. Align the screw hole and captive screw on the antenna module (white cable) to the screw holes on the chassis. 3.
Page 75
2. Remove the side cover. 3. Remove the wireless card. About this task The following images indicate the location of SMA antenna assembly and provide a visual representation of the removal procedure. NOTE: To upgrade to SMA antenna, the internal antenna (white cable) needs to be removed. Removing and installing Field Replaceable Units (FRUs)
Steps 1. Remove the SMA antenna assembly cables from the routing guides on the chassis. 2. Remove the screw (M3x3) that secures the SMA antenna assembly to the chassis. 3. Push the SMA antenna assembly inside from the opening on the back view and lift it away from the chassis. Installing SMA antenna assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Page 77
Steps 1. Remove the fillers on the side cover. 2. Tilt the SMA antenna assembly. 3. Align and place the antenna bracket on the system board. 4. Insert the SMA antenna assembly in the back view opening. 5. Align the screw hole on the SMA antenna assembly with the screw hole on the back view. 6.
Page 78
Next steps 1. Install the wireless card. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Removing and installing Field Replaceable Units (FRUs)
● Windows 11 CMIT Government Edition, 64-bit (China only) ● Ubuntu Linux 22.04, 64-bit ● Windows 10 Pro, 64 bit Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQ 000123347. Software...
BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●...
Page 82
Table 27. System setup options—System information menu (continued) Overview DIMM 2 Size Displays the DIMM 2 memory size. Devices Information Video Controller Displays the video controller type of the computer. Video Memory Displays the video memory information of the computer. Wi-Fi Device Displays the wireless device information of the computer.
Page 83
Table 29. System setup options—Integrated Devices menu (continued) Integrated Devices Memory Mapped I/O above 4 Gig Allows 64-bit capable PCI devices to be decoded in above 4 GB address space, freeing up memory resources under 4 GB. By default, the this option is enabled. Audio Enable Audio Enable or disable the integrated audio controller.
Page 84
Table 30. System setup options—Storage menu (continued) Storage Type Displays the SATA HDD type information of the computer. Device Displays the SATA HDD device information of the computer. SATA-3 Type Displays the SATA HDD type information of the computer. Device Displays the SATA HDD device information of the computer.
Page 85
Table 33. System setup options—Power menu Power USB Wake Support Enable USB Wake Support When enabled, you can use the USB devices like a mouse or keyboard to wake your computer from standby. By default, the option is enabled. AC Behavior AC Recovery Enables the system to turn on automatically, when AC is inserted.
Page 86
Table 34. System setup options—Security menu (continued) Security SMM Security Mitigation Enable or disable SMM Security Mitigation. By default, the option is enabled. Data Wipe on Next Boot Start Data Wipe Enable or disable the data wipe on next boot. By default, the option is disabled.
Page 87
Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option is disabled. Table 36. System setup options—Update, Recovery menu...
Page 88
Table 37. System setup options—System Management menu (continued) System Management Wake on LAN/WLAN Enable or disable the computer to power on by special LAN signals when it receives a wakeup signal from the WLAN. By default, the Disabled option is selected. Auto on Time Enable to set the computer to turn on automatically every day or on a preselected date and time.
Page 89
Table 39. System setup options—Pre-boot Behavior menu Pre-boot Behavior Adapter Warnings Enable or disable adapter warnings to display a warning message if a power adapter with too little power capacity is detected. By default, the Adapter Warnings option is enabled. Warning and Errors Enable or disable the action to be done when a warning or error is encountered.
For more information on this subject, search in the Knowledge Base Resource at www.dell.com/support. Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer.
One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.
● USB drive formatted to the FAT32 file system (key does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ●...
Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.
Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...
Blinking pattern Amber White Problem description Suggested resolution Unrecoverable SPI Flash Failure CPU failure ● Run the Dell Support Assist/Dell Diagnostics tool. ● If problem persists, replace the system board. System board failure (included ● Flash latest BIOS version BIOS corruption or ROM ●...
It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see...
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 45. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...