Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer; Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features. There Is No Response Even If; During Voice Recognition, The Heavy Load Message Appears; Want To See Weather Information Of The Desired Area - Samsung UN85CU8000FXZC E-Manual
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I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.
When the TV is far from you or the ambient noise is so loud, the TV may be unable to recognize your voice.
• For best results, you need to be within 10 feet (3-4 m) of your TV. Please look at your TV screen and speak.
Turn on the
Voice Wake-up
•
Explore Now
This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.
Voice recognition does not work with the Samsung Smart Remote unlike
other features. There is no response even if the Voice Assistant button is
pressed.
The connection between the remote control and the TV may be lost. Try pairing the remote control with the TV.
Point the Samsung Smart Remote at the front of the TV, and then press and hold the
simultaneously for 3 seconds or more.
Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.
• Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the
solar cell.
– You can check remaining battery of Samsung Smart Remote with solar cell in
button)
Settings
Battery.
Try Now
This function may not be supported depending on the model.
• If the remote control has batteries, replace them with new ones.
During voice recognition, the heavy load message appears and the function
does not work.
Unplug and then plug the TV power cord and then try again after 1 minute and 30 seconds. It may take a while if the
voice recognition server is being inspected.
I want to see weather information of the desired area.
Say with the area name included.
function.
Settings
Voice Wake-up
All Settings
General & Privacy
Power and Energy Saving
- 215 -
and
buttons
(left directional
Available Remote
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