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Summary of Contents for LG 50UR91006LA

  • Page 2: Table Of Contents

    Contents Getting Started with LG webOS TV ..................
  • Page 3 ..................Content Recommendation .
  • Page 4 ..................Troubleshooting LG Account Issues .
  • Page 5: Getting Started With Lg Webos Tv

    Getting Started with LG webOS TV Home Tutorial Using the Home Feature of the LG webOS TV You can open the Home screen by pressing the button on your remote control. Roll the Wheel (OK) button on the Magic Remote to scroll through the menu. You can open apps and content or use various features of the smart TV.
  • Page 6: Manage Home

    You can get recommendations from various channels and programmes. You must log in to your LG account to get personalized content recommendations. You must connect to the network to use the recommendation feature. You can run, move, and delete the apps installed on your TV.
  • Page 7: Live Tv Preparation

    App List Edit App List located in the last area of to enter mode. Enters the Edit Contents List mode. You can directly edit the order of the content list displayed in Home. Reset App Order : Resets the order of items in the app list. Reset Usage Data : It resets the content view history and the app usage history.
  • Page 8 Setting a Wired Network Connect the LAN port of the TV and the router using a LAN cable. The router should be connected to the Internet beforehand. If the router supports DHCP, the TV is automatically connected to the network when you connect the TV to the network with a LAN cable.
  • Page 9 Resetting the router may cause network connection problems. In this case, the router will operate normally if you turn it off and disconnect the TV, and then reconnect and turn it on. LG Electronics is not responsible for network connectivity or operation failure due to problems such as equipment failure or disconnected lines.
  • Page 10: Managing Your Lg Account

    You can sign up for LG membership and log in with your email address in Account. Alternatively, you can sign up for LG membership using the ID and password of an external service account.
  • Page 11: About User Guide

    About User Guide About User Guide For information on each feature of the LG webOS TV, consult the User Guide available on the TV. You can check the description of the associated User Guide by clicking User Guide in the upper-right corner while using the app, or by clicking during setup in Settings.
  • Page 12: Using The Magic Remote

    The previously registered remote control is deregistered and then registered again. Unregistering Magic Remote If you have multiple LG Smart TVs and want to register the Magic Remote currently in use to another TV, you must unregister the previous one.
  • Page 13 Using the Remote Control Button Briefly press or press and hold remote control button to access various functions. Select General Accessibility Learn Remote Control. Press a button on the remote control following the on-screen instructions to get information about the button.
  • Page 14 TV, a pointer will appear on the TV screen. If you move the remote control to the direction you want, the pointer follows the movement. Move the pointer to the location you want and press the Wheel (OK) button to execute the function.
  • Page 15 For buttons with , please long-press (hold for more than a second). Quick Help : Launch ● GUIDE : Launch Guide ● GUIDE Programmes : Displays : The Quick Access edit screen appears. ● : Display the additional buttons on the remote control. ●...
  • Page 16: Using Tv Functions Through Speech

    the pointer disappears from the screen, shake the Magic Remote right and left. It will then re-appear. The pointer will disappear if you press / / / buttons, and the remote will work as a standard remote control. You can control the TV by scrolling or pressing Wheel (OK) button in the middle of / / / buttons.
  • Page 17 Some models may not be supported. Menu Language Location must be set as the official language of the country in to see correct search results. If Menu Language is not set as the official language, some functions may be limited. General System Language...
  • Page 18: Speech To Text

    volume, pronunciation, accent, and talking speed) and the surroundings (noise and TV volume). To achieve accurate recognition of your speech, you must pronounce words in a slow and accurate manner at an appropriate voice volume at a distance of about 10 cm away from the Magic Remote’s microphone.
  • Page 19 If there are words similar to that which you spoke out loud, you may see a list of multiple results as shown below. If you do not get the results you want, press RETRY to try again. Select a result and it will be displayed on the text box. Cautions When Using Speech to Text Check the network connection before using the Speech to Text function.
  • Page 20: Control Your Tv With Your Voice With Google Assistant

    Language . To temporarily switch to another speech recognition language, press the button in the voice recognition information display window. You can only use this function to agree to voice recognition terms. The Speech to Text rate may vary depending on the user’s characteristics (voice, pronunciation, intonation and speed) and the environment (noise and TV volume).
  • Page 21: To View More Features Of The Remote Control

    Press the (Amazon Alexa) button on the remote control to access the settings and help information for Amazon Alexa. Different services may run in countries where Amazon Alexa is not supported. Service operation and supported countries may change in accordance with Amazon’s policies.
  • Page 22: Setting Universal Control

    Additional features can be set when you watch a live broadcast. Available features may vary depending on the broadcast signal. More Actions The types of buttons appearing on the vary, depending on the region and the type of connected device. Setting Universal Control Automatically Setting the Universal Remote Control When you set up the universal remote control, you can control the peripherals (Blu-...
  • Page 23: Launching Apps Through Quick Access

    You can purchase the Magic Remote separately if it is not provided. Some models may not be supported. When changing settings on a device, make sure it is powered on first. To set up a universal remote control with the latest information, connect to the network and accept the User Agreements.
  • Page 24: Connecting To Simplink (Hdmi-Cec)

    Selecting a number that has already been registered allows deregistering it. When you select a number that has not been registered, items that can be registered will be shown. An item that has been registered to a different number is indicated with a check mark. You can view a brief instruction for this function.
  • Page 25: Shortcuts To Accessibility

    This feature works only with devices with the logo. Check for the SIMPLINK logo on the external device. Use of any product other than those specified may cause problems during operation. ® To use SIMPLINK, you need to use a high-speed HDMI cable with CEC (Consumer ®...
  • Page 26: Connecting An Input Device To Usb

    Connect your keyboard to the USB port. You can enter text with the connected keyboard device. It is not possible to enter text on some screens. It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech K360, Logitech K400, Logitech K750 You can change the input language by pressing the language switch key or the right Alt key, And also can change by pressing the Ctrl key and the Space key at same time.
  • Page 27: Enjoy Live Tv

    Controller, Logitech F310, Logitech F710 Connecting Bluetooth Input Devices You can connect and use devices such as a Bluetooth-enabled keyboard, mouse, or a gamepad with your TV. To see the details, click the Settings Devices External Devices Connect Bluetooth Controller User Guide.
  • Page 28: Viewing Guide

    TV Scheduler : You can enter the time and date of a programme to schedule watching or recording it at the set time. To see the details, click the Enjoy Live TV Using TV Scheduler User Guide Recordings : You can check the recordings stored in the storage device and play the recordings.
  • Page 29: Checking Programme Info

    Select each area to access the corresponding feature. You can view information on the programme and broadcaster. You can view information about the programme you are currently watching as well as the focused programme information. Select the button or the title of the desired programme. You can view more information on the programme and perform Watch Record...
  • Page 30: Who.where.what

    appears. You can move the banner's position by pressing the button on the remote control and selecting Change Banner Location. If your remote control does not have a button, press and hold the button. It displays the information about the programme you are watching. Select a programme banner to enter the detailed information pop-up to see the detailed programme information or run additional features related to the banner.
  • Page 31 watching. Information may vary depending on the programme. Some models may not be supported. You must connect to the network and agree to User Agreements before you use it. Entering Who.Where.What? Method 1. Press the Wheel (OK) button on your remote control. Press Who.Where.What? on the programme banner.
  • Page 32: Live Playback

    Pressing the button allows you to share the address of the website containing the information through a text message, QR code, or the LG ThinQ app or send it to a smart device. To use the sharing feature, the smart device must have the latest version of the LG ThinQ app installed on it and must be connected to the TV.
  • Page 33 previously if you go out for a while. Input the USB HDD in the USB port. Press the button on the remote control and select Live Playback. If your remote control does not have a button, press and hold the button.
  • Page 34: Recording

    Some models may not be supported. Recording Using Instant Recording Connect a USB HDD or USB stick to a USB port. It is recommended that you record to a USB HDD. Press the button on the remote control and select Record. If your remote control does not have a button, press and hold the button.
  • Page 35: Using Tv Scheduler

    Because of the content protection technology used, the recorded video cannot be played on PCs or other TV models. Also, the video cannot be played if the TV’s video circuit is replaced. Do not remove the USB cable while recording. If you force your TV to power off while recording, the recorded content may not be saved.
  • Page 36 Using the TV Scheduler You can enter the time and date of a programme to schedule watching or recording it at the set time. Press on the remote control to select Live TV and view the live broadcast. Press the button on the remote control and select Scheduler.
  • Page 37 If you want to record a live broadcast, click the Record Watch button. In case of an upcoming programme, click the Scheduled Recording Reminder button. Record Scheduled Recording may not be supported on some models. Scheduled recording does not guarantee exact recording time of the programme because the programme will be record as the information of broadcaster.
  • Page 38: Playing Recorded Tv Programs

    Playing Recorded TV Programs Managing Recordings You can view and play recordings stored on storage devices by using the Recordings app. Live TV by pressing . Press the button on the remote control and select Recordings. If your remote control does not have a button, press and hold the button.
  • Page 39: Watching Internet Channel (Lg Channels)

    You can set features such as Resume and the audio language that can be outputted. A list of recordings is shown below. The configurable items differ depending on model. Watching Internet Channel (LG Channels) Watching Internet Programme You can watch real-time broadcasts through this service over the Internet.
  • Page 40: Teletext

    Press the button on the remote control and select Channels. You can also watch LG Channels by pressing the (Programmes) / buttons on the remote control. You can use the ’Interactive Programme’ service that enables users to conveniently enjoy content related to the current programme without having to switch apps.
  • Page 41 Colour button To select the preceding or following page. Number button Enters the page number to move to. (Programmes) / Button To select the preceding or following page. Some models may not be supported. Special Teletext Function Press the button on the remote control. If your remote control does not have a button, press and hold the button.
  • Page 42: Hbbtv

    Select this menu to display concealed information, such as solutions to riddles or puzzles. Update Displays the TV picture on the screen while waiting for a new teletext page. The display will appear at the top left hand corner of the screen. When the updated page is available then display will change to the page number.
  • Page 43: Ci Information

    services in addition to traditional digital teletext services, all directly on to the TV in a seamless experience. HbbTV services can be activated in a number of ways, the most popular being pressing the . Users typically explore services with the traditional navigation keys (including the OK button and the ).
  • Page 44: Apps And Content

    This function enables you to watch some encrypted services (pay services). ● If you remove the CI Module, you cannot watch pay services. ● CI (Common Interface) functions may not be possible depending upon the country ● broadcasting circumstances. When the module is inserted into the CI slot, you can access the module menu. ●...
  • Page 45 Apps and Content Content Search User Guide To see the details, click the You can log in to your LG account. Getting Started with LG webOS TV Managing Your LG To see the details, click the Account User Guide You can manage apps, such as updating or deleting installed apps.
  • Page 46 Content Recommendation You can get content recommendations based on the programme you are watching or TV viewing patterns. If you are watching the TV using a set-top box, you must complete the setup of the universal remote control to use the recommendation feature normally. For more information, see How to Operate TV Setting Universal Control User...
  • Page 47 Press the button on the remote control. Launch Search for a variety of content and information using the desired search terms. Enter a search term. Shows recent searches. You can select one from the suggested keywords and proceed to search. You can browse content by genre.
  • Page 48 User Guide for more information on the action. You can log in or out with your LG ThinQ account. Edit Inputs : You can edit the name of the connected device or apply the related settings. Edit home IoT devices...
  • Page 49 Log in to your LG ThinQ account. A list of the registered LG ThinQ devices will appear. If you are in an area where the LG ThinQ app is not in service, LG ThinQ device connection will not be supported.
  • Page 50 Run the LG ThinQ app installed on your smart device. Follow the instructions from LG ThinQ app to connect your smart device to the TV. When your account information of LG ThinQ is linked to the TV, you can manage...
  • Page 51 Voice commands can also be made through Smart Speaker linked to the account in the settings of the LG ThinQ app. The service may not offer depending on country. Controlling Your TV with the LG ThinQ App You can tap the buttons on your smart device’s screen to control the TV. View All Simple remote control operation is possible.
  • Page 52 Available features may differ depending on your country and OS. Using the Camera of a Connected Smart Device on the TV You can use the camera of a smart device connected with LG ThinQ on the TV. Run LG ThinQ on the smart device.
  • Page 53 Near Field Communication (NFC) is a technology that allows you to conveniently send and receive information without any separate settings. By bringing a smart device near the NFC-enabled remote control you can install the LG ThinQ app and connect the device to the TV.
  • Page 54 Watching Smart Device Screen on TV Enable Screen Share mode on the smart device. Your TV will be displayed in the list of available devices. Select your TV and request connection. Select Accept in the connection request popup window. After the connection is established, the TV will display the screen of the connected device.
  • Page 55 Speakers Connect a smart device to the TV via Bluetooth to play sound from the smart device through the TV’s speakers. Turn the smart device’s Bluetooth on, then select the TV from the list of devices. The TV will be connected to the smart device. The TV may not be found in the list of smart devices while searching for a broadcast programme or setting up a Bluetooth speaker.
  • Page 56 Data on a USB storage device may be damaged, so it is recommended that you back up any important files. Users are responsible for data management. The manufacturer bears no responsibility. Press the button on the remote control. To remove the USB storage device, press the Eject button, which appears at the top when you focus on the USB storage device you Eject...
  • Page 57 You can select a device connected to your TV. Displayed only when music is playing. Press the to access the Play Music screen. Search Launch View Type : Selects a content display mode. Sort : Select the option to sort content. Group : If you filter by Music...
  • Page 58 Shows the previous content. Starts the slide show. Shows the next content. Rotates photos. Enlarges or reduces the photo. 360-degree photos can be viewed in 360 degrees. Using the 360° VR Play on a normal photo may distort the image. Some models may not be supported.
  • Page 59 Shows the previous video. Plays or pauses the video. Shows the next video. You can change subtitle settings. Rotates videos. Fast-rewinds the video at higher speeds. You can do the settings related to play on repeat of the video. Fast-forwards the video at higher speeds. 360-degree videos can be viewed in 360 degrees.
  • Page 60 a song. You can set the random play mode. You can set the repeat play mode. Lyrics are available for music files that provide them. In some music files, you can choose a lyric section and move the playback position. The lyrics feature is only supported on some devices.
  • Page 61 Enter the IP address, User Name, and Password of the PC you wish to connect to, and select Connect to connect the PC. The screen of the connected PC will be displayed on the TV screen and can be operated with the TV remote control. Connecting a keyboard and mouse to the TV enables smooth operation.
  • Page 62 Browse and watch the content stored on the PC using the TV (Windows 10) Connect your TV and PC to the same network. Open the “Start” menu on your PC screen, search for “media streaming options” and then select the result that appears. Select the “Turn on media streaming”...
  • Page 63 Watching PC Screen on TV Watching PC Screen on TV Connect Wireless (Windows 10) Click the Notification Centre icon on the taskbar on the PC screen and select Connect. Select the TV you want to connect to and request the connection. After the connection is established, the TV will display the screen of the connected It is recommended that you always update your device to be connected to your TV to the latest OS version for a reliable connection.
  • Page 64: Making The Most Of Smart Tv

    Making the Most of Smart TV To Use Magic Explorer To Use Magic Explorer You can run a search conveniently through various apps based on on-screen text or video information. Magic Explorer can be used if the pointer colour of the Magic Remote changes (e.g., to the ).
  • Page 65 Using the Web Browser You can enter the website when you input the web address on the URL bar. If you input the search word, it will find the information about search word base on the search engine. Press the button on the remote control.
  • Page 66 Recommended Sites Recommended Sites may vary by country and is only available in certain countries. Web Browser app on your TV is a browser for TV, so it may work differently than the browser for your PC. Some contents may not be played properly. ●...
  • Page 67 LG Electronics headquarters (Korea). The submitted information will only be used to improve the Web Browser performance.
  • Page 68: Connecting A Camera To The Tv

    For a detailed description of the camera’s functions, refer to the device's manual. The camera must be purchased separately. It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech BRIO/C920/C920s/C922 Pro/C922x/C925e/C930c/C930e, LG Smart Cam Depending on the installation status of the TV, the camera may not be mounted on the TV.
  • Page 69: Using Sports Alert

    You can receive notifications while watching TV by setting a game match alarm. You must log in to your LG account to register your preferred team or player. The match schedule or status may differ from actual ones depending on the circumstances of the data provider.
  • Page 70: Settings

    Using the Live Plus Function Live Plus provides an enhanced viewing experience related to the content you're watching including looking at additional information, participating in events, interacting with advertisements, etc. Press the button on the remote control. Select General System Additional Settings.
  • Page 71 You can set Picture Mode You can set Sound Mode You can choose Sound Out Directs to the Game Optimiser settings. Multi View Launch OLED Care Directs to the settings. Network Directs to the settings. You can set more options. You can also long-press button of the remote control to run the All settings directly.
  • Page 72: Picture

    You can optimise the screen depending on the genre of the game. Real-time signals and the selected genre’s settings values are displayed. The items displayed may vary by model. User Guide Launch Dark Room Mode : You can adjust the brightness of the entire screen to reduce eye strain in a dark environment or when watching for a long time to make the screen easier to watch.
  • Page 73 Select a picture mode. By adjusting and setting each item in more detail based on the mode, your video is better optimised for its characteristics. The configurable items differ depending on model. When You Use Normal Signals Vivid Sharpens the image by increasing the contrast, brightness and sharpness. Standard Displays the picture with natural contrast, brightness and sharpness levels.
  • Page 74 FILMMAKER MODE Provides optimized Cinema Picture quality certified by UHD Alliance, the standard setting body for UHD-related technologies. To auto-switch to FILMMAKER MODE when a signal that can be operated with this mode is entered, set FILMMAKER MODE Auto Start Expert (Bright space, daytime) Expert (Dark space, night) This mode is suitable for movies, etc.
  • Page 75 If the HDR/Dolby Vision video signal is input to the models that do not support the HDR/Dolby Vision technology, It will be provide normal signals picture mode options. Depending on the input signal, the available picture modes may be different. When watching online service content, the Picture Mode may be changed to match the content being shown.
  • Page 76 The configurable items differ depending on model. The picture may get distorted while zooming in or out. Selecting a different screen size from the original size may cause the image to look different. Depending on the combination of picture format and screen size, the edges may be hidden or shown in black, or both sides of the picture may flicker.
  • Page 77 OLED Pixel Brightness In this case, navigate to General OLED Care Device Self Care Energy Saving Energy Saving Step and set to Minimum OLED Pixel Brightness Depending on your TV model, it might not have the setting. Adjust Contrast Adjusts the contrast of the bright and dark areas of the picture. The closer to 100, the higher the contrast.
  • Page 78 : Disables the LED Local Dimming function. ● Medium High : Changes the contrast ratio. ● Turning this option may increase energy consumption. Motion Eye Care Automatically adjusts brightness and reduces image blur based on image data to reduce eyestrain. Turning this option may increase energy consumption.
  • Page 79 Adobe RGB Sets the Colour Gamut to Adobe RGB standards. Fine Tune This is used when experts control it by using a test pattern. You can control it by selecting areas of six colours (Red/Green/Blue/Cyan/Magenta/Yellow). For normal images, adjustments may not result in noticeable colour changes. Colour Adjustment Adjusts the Colour and saturation of the picture to make the image more Colourful and lively.
  • Page 80 When the Method is set to 22 Points Signal Level(%), you can select the brightness with the 22 levels of brightness. Signal Level(%) Select screen brightness for color temperature adjustment. Method is set to 10 Points Signal Level(%), you can select brightness using numbers indicating 10 levels.
  • Page 81 Adjusts the resolution to make dim and blurred images clearer. Noise Reduction Removes small dots that stand out so as to make the image clean. MPEG Noise Reduction Reduces the noise produced during the creation of digital video signals. Smooth Gradation It reduces the phenomenon that the outline of the image is rugged and in a staircase pattern and displays a smoother screen.
  • Page 82 differ. The configurable items differ depending on model. Applying the Current Picture Settings to All Inputs Picture Advanced Settings Apply to All Inputs The settings you specify only apply to the currently selected input mode. To apply your current picture settings to all input modes, select Apply to All Inputs.
  • Page 83: Sound

    Sound Select Mode Sound Select Mode You can select the most suitable sound mode for each genre. AI Sound AI Sound Pro Depending on the content you watch, you can enjoy the optimised sound and virtual surround in real time. Standard Optimises the sound for all types of content.
  • Page 84 The audio codec that can be output via Bluetooth is SBC/aptX You can control the TV or enter speech by touching LG Tone Free connected to the TV. For the operation method, refer to the device manual or the Tone Free app installed on the smart device.
  • Page 85 For more information on the purchase of WiSA authorized products, check on www.wisaassociation.org. Mobile Device If you install the LG ThinQ app on a smart device and connect it to your TV, you can use the device as a speaker for the TV. Use Wired Speaker...
  • Page 86 off, the output speaker settings automatically revert to the default settings for uninterrupted audio output. Audio Out Device Wired Headphones Select Wired Headphones Audio Out Device to optimise audio output according to the device connected. Some models may not be supported. If you connect the wired headphones while the TV is powered on, it automatically detects the wired headphones and redirects audio through them.
  • Page 87 Optical Out Device + TV Speaker Audio is played through the TV’s built-in speakers and the audio device connected to the digital optical audio output port simultaneously. Wired Headphones + TV Speaker Audio is played through the TV’s internal speakers and the Wired Headphones simultaneously.
  • Page 88 Restores the detailed effect settings for the Standard sound mode to the initial settings. HDMI (eARC/ARC) This setting only applies to the internal speakers of the TV or Sound Mode Share connected devices that support Installation Type Sound Advanced Settings Installation Type This mode optimises the sound based on the TV setup.
  • Page 89 Some models may not be supported. Adjusting AV Synchronization Sound Advanced Settings Match Screen and Sound Adjusts the synchronization of the sound from the speaker that is working. The closer the value is set to 60, the slower the voice output speed will be than the default speed.
  • Page 90 Sync device using a TV remote control. If the auto-power feature of the sound bar that supports LG Sound Sync is set to On, the sound bar will be turned on or off together when the TV is turned on or off.
  • Page 91: Ai Service

    HE-AAC / AAC (Optical) Dolby Digital (HDMI ARC) Dolby Digital / Dolby Digital Plus Dolby TrueHD , HDMI eARC , Dolby Atmos : Some models may not be supported. When connected with HDMI eARC, the output audio type will depend on the audio type supported by the connected device.
  • Page 92 based on artificial intelligence. This setting only applies to the internal speakers of the TV or HDMI (eARC/ARC) Sound Mode Share connected devices that support Sound Select Mode When this feature is set to is changed to Sound AI Sound Pro The configurable items differ depending on model.
  • Page 93 Using Voice Recognition Settings General AI Service Voice Recognition Settings You can apply settings for voice recognition features. AI Recommendation General AI Service AI Recommendation You can get content recommendation messages according to your content viewing history and app usage history. Alarm Who.Where.What? You can get recommendations for the information related to the broadcast you are...
  • Page 94: Game Optimiser

    The configurable items differ depending on model. Game Optimiser Game Optimiser Sets up the features for an immersive experience when you play with a video game console. Press the button on the remote control. Select Game Optimiser. Selecting turns on all related settings. It only works with HDMI inputs.
  • Page 95 You can adjust the brightness of the entire screen to reduce eye strain in a dark environment or when watching for a long time to make the screen easier to watch. Prevent input delay (input lag) Minimize the input delay according to the image signal. Game Dashboard Set to On.
  • Page 96 You can calibrate the brightness of the dark areas with VRR, VRR & G-Sync FreeSync Premium set to On. It may not operate normally depending on the features or settings of the connected PC or game console. Menu Colour Menu colour of Game Optimiser Game Dashboard can be changed.
  • Page 97: Family Settings

    Reset You can reset the settings. Wide Aspect Ratio Supports resolutions with a screen ratio of 21:9 or 32:9. It only works when the game or PC input supports a 21:9 or 32:9 screen ratio. To display the screen in the selected screen ratio, the resolution must be set up as shown below to match the desired screen ratio, even on the connected PC.
  • Page 98: Programmes

    General Family Settings Eye Care Mode Enable the function to On. A screen with lowered blue light is displayed for the protection of your eyes. Using Eye Care Mode sets Picture Advanced Settings Reduce Blue light Volume Limit Mode General Family Settings Volume Limit Mode Enable the function to On.
  • Page 99 Safety is turned on, a pop-up window will appear asking for password. Set Cable Setting When searching for programmes using FULL setting it can take a long time. The following values are needed in order to search all available programmes quickly and correctly.
  • Page 100 MDU1, MDU2, MDU3, MDU4, MDU5. If you select 9750/10600, 9750/10750(MHz), 22kHz Tone is disabled. If you cannot find the LNB frequency value from the list, select User and manually enter the frequency. Some models may not be supported. Transponder Select the transponder you want to tune. 22kHz Tone When using 22kHz Tone switch, select 22kHz or 0 Hz.
  • Page 101 Select the direction in which you want to move the motor. Drive Mode Two modes are available : Step and Continuous. Step : The motor moves based on the value you enter (from 1 to 128). ● Continuous : The motor moves continuously until you press the Stop. ●...
  • Page 102 screen. So that you can set the desired Transponder as Home by pressing the (This feature is available on certain service provider only.) Regional Programme General Programmes Programme Tuning & Settings Regional Programme If you set up the feature, you can view the local programmes provided by the broadcasters.
  • Page 103 them to/from the favourite programmes. Edit All Programmes List General Programmes Programme Manager Edit All Programmes You can lock or unlock the selected programmes from all the stored programmes, or you can set them to be skipped when switching programmes. Set the sorting option.
  • Page 104 Select the desired programmes from the all programmes list and press the button to add them to the favourite programmes list. Delete the selected programmes from the favourite programmes list. Move Move : Select one or more programmes in the Preferred Programmes list, press the button, and then select the position to move it to.
  • Page 105: Network

    Save CI Password General Programmes Save CI Password Input the Pin Code in Save CI Password. You don’t need to input the Pin Code after save it. Save CI Password You can see the when insert a CI CAM (Conditional Access Module) which is supported Pin Code.
  • Page 106: Devices

    IP address information. In addition, you can change the IP address and DNS server address you want to connect to by pressing the Edit button. Getting Started with LG For more information on how to connect to the network, see webOS TV Connecting to the Network User Guide...
  • Page 107 When a device you've connected before is turned on, it automatically connects to your TV. To disconnect the existing connection, click Disconnect. It is recommended that you use a product that has been tested for compatibility with LG TVs. Bluetooth Mouse : Logitech M535, Logitech MX Master 2S, Apple Magic Mouse2...
  • Page 108 You can set access permissions to the camera for each app. Universal Control Settings If you set up the universal remote control, you can control peripheral devices connected to the TV with the Magic Remote instead of their own remote controls. For more information, see How to Operate TV Setting Universal Control User...
  • Page 109 4K : Supports 4K@120 Hz (4:4:4, 4:2:2, 4:2:0) (120 Hz models only), 4K@60 Hz ● (4:4:4, 4:2:2, and 4:2:0) Off : Supports 4K@60 Hz (4:2:0) ● 4K @ 50/60 Hz Support Format (60 Hz models only) Resolution Frame rate (Hz) Colour Depth/Chroma Sampling 8 bit 10 bit...
  • Page 110: System

    YCbCr 4:4:4 YCbCr 4:4:4 YCbCr 4:4:4 RGB 4:4:4 RGB 4:4:4 RGB 4:4:4 1) Supported when HDMI Deep Colour is set to 4K. 2) This feature is available for HDMI (4K@120 Hz) IN terminals only. HDMI IN You can only change the settings of the you are watching at the time.
  • Page 111 You can set the broadcast country on your TV. Postcode This function is used to set the broadcast location of the TV by entering your postcode. LG Services Country If you don’t set the Automatically, you can select the country manually. Weather Location Setting Please set your region to display the weather on the screen saver and, etc.
  • Page 112 Set Automatically The TV time is automatically set to the time of digital broadcasting information sent from the broadcasting station or the time sent from the server. Time Date Time Zone You can manually set the time and date if the automatically set current time is incorrect. If you set the time manually with the antenna connected, schedule information, programme guide, etc.
  • Page 113 Auto Power Off after 4 Hours If you do not press any button for 4 hours after the TV is turned on by a feature such Power On Timer, the TV will be turned off automatically. To ensure the TV does not automatically turn off, set Auto Power Off after 4 Hours to Off.
  • Page 114 Enter the numbers “0313” in the master password input window. The password will be reset. Managing Your LG Account You can sign up for LG membership and log in with your email address in Account. To see the details, click the...
  • Page 115 You can check the details by selecting the desired item. If it supports shortcuts, you can launch the app. You can delete notifications. Closes the app. To turn off the app from running in the background, press the button on the remote control and select Quit App If your remote control does not have a...
  • Page 116 Advertisement General System Additional Settings Advertisement If your TV is connected to the Internet, webOS may use a frequency capping cookie to keep track of the number of times an ad is shown on your TV. This information is used to help limit the number of times the same ad is displayed. You can clear this cookie or turn it on or off at any time by going to the Advertisement setting on your TV.
  • Page 117: Energy Saving

    Set ID General System Additional Settings Set ID You can set a number (ID) to manage multiple TVs. This feature is for administrators. It is not recommended for use in a typical home environment. Restoring the Default Settings General System Reset to Initial Settings Return TV to its initial settings.
  • Page 118: Accessibility

    To Use Energy Saving Feature General Energy Saving Reduces power consumption by adjusting screen brightness. Energy Saving Step Auto : TV sensor detects the ambient lighting and automatically adjusts the screen brightness. Some models may not be supported. : Turns off the Energy Saving Step.
  • Page 119 Speed Adjust the speed of spoken guide. Volume Adjust the volume of spoken guide. Pitch Adjust the tone of spoken guide. This feature is available on certain languages only. Some models may not be supported. The configurable items differ depending on model. For visually impaired users.
  • Page 120 HDMI(ARC) Device Sound Out changes to HDMI(ARC) Device + TV Speaker. For Bluetooth devices, earphone or headset type is recommended. For instructions on how to connect and set up a Bluetooth device, refer to Settings Sound Use External Speakers with TV Speaker User Guide Changing the Menu to High-Contrast Screen General Accessibility High Contrast...
  • Page 121 You can use this function if the broadcasting company supports Audio Description the visually impaired. Some models may not be supported. Audio Type General Accessibility Audio Type Audio commentary or subtitles are provided for those who are hard of hearing or visually impaired.
  • Page 122: Support

    Support Software Update Support Software Update Uses software update to check and obtain the latest version. Auto Update When it is set to On, updates are automatically made without a separate confirmation procedure except for some important updates. Check for Updates When checking for the latest update version, you can only perform updates if an update file of a later version is available.
  • Page 123 Support Sound Self-diagnosis Start the Sound Test to check that the sound signal output is normal, and then select whether there is an error. If there are no problems in the test, check the connected external device or broadcast signal. Privacy &...
  • Page 124 LG Remote Service You can get help for troubleshooting through the remote control. LG Remote Service, make sure to contact the LG Electronics Customer Service Center. This function may not be available in some countries or models. When there is no related content in the...
  • Page 125 The power is on, but the screen comes on later. This is because there is a noise-removal process to eliminate any possible noise that may appear during power-on. This does not mean the product is defective. The pointer of Magic Remote is not appear in the screen. Hold the remote control towards the TV and press the buttons at the same time for more than 5 seconds until instructions appear.
  • Page 126 I cannot turn on or operate the device with the TV remote control even after setting the universal remote control. Make sure that the device's power plug is plugged into the outlet. Replace the batteries in the remote control. (Use alkaline batteries.) Check if there are any obstacles blocking the signal in front of the connected device’s remote control receiver.
  • Page 127 settings in the Settings menu of the device. The screen shakes after the momentary appearance of vertical/horizontal lines and net pattern. Connect wireless telephones, hairdryers, electrical drills, etc. to a different power outlet. The problem may be caused by high-frequency electronic devices such as another TV or strong electro-magnetic sources nearby.
  • Page 128 Just Scan shows you the original image as it is. If the signal is weak, the top/bottom/left/right sides of the screen may be snowy. I don’t see anything, or the image keeps flickering when I try to connect the HDMI cable.
  • Page 129 ULTRA HD video does not display. With some HDMI cables, signals may not be received. Change the settings of the connected device to the supported signal. Troubleshooting Sound Issues Troubleshooting Sound Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product.
  • Page 130 If this happens on only some of the programmes, it may be caused by the broadcasting company’s transmission signal. Please have your broadcasting services provider (wired/cable) diagnose the problem. If all programmes are out of sync, go to Sound Advanced Settings Match Screen and Sound and adjust the sync.
  • Page 131 following: There may be no problem with the product. The screen remains blank after it is connected to a PC. Check that the PC is properly connected to the TV. Turn the TV off and back on using the remote control. Restart the PC with the TV on.
  • Page 132 Information Supported Video File Formats in the User Guide. I cannot find a file in the Media Player. Check whether the files saved on your USB storage device can be read by the PC. Check that the file extension is supported. Change the filter to I see a message that says the file is not supported.
  • Page 133 If subtitles encoding is incorrectly set, subtitles may not be displayed properly. Press the button on the remote control during video playback actions. Select change the Code Page value. If you play a video file stored on another device by using the content sharing feature, subtitles may not be available depending on the programme you use.
  • Page 134 Programmes from the set-top box cannot be recorded. Protected content is not recorded. Scheduled Recording possible even if the TV is off? Scheduled Recording starts and completes recording at the set time even if the TV is off. If the TV is turned off completely as follows, Scheduled Recording cannot be used.
  • Page 135 Power off and power on in the following order; 1. Turn your cable modem off and back on, and wait for the device to reset. 2. Turn the wired/wireless router off and back on, and wait for the device to reset. 3.
  • Page 136 I wish to delete the account saved on the TV. When you log in to your LG account on the TV, the account will be saved to the TV. You can delete accounts stored on the TV at any time, as follows.
  • Page 137 I wish to close my account on the TV. You can also close your LG account on the TV as follows. Select General System LG Account. Select Account Management for the account you wish to set up. Select Terminate My Account.
  • Page 138 If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. Some parts of a particular website are not visible when I am using the Internet. Web Browser supports only HTML5 media and not Flash Plug-in.
  • Page 139 File Format Format Resolution jpeg, jpg, jpe JPEG Minimum : 64 × 64 Maximum Normal Type : 15360 (W) × 8640 (H) Progressive Type : 4800 (W) × 3600 (H) Minimum : 64 × 64 Maximum : 5760 (W) × 5760 (H) Minimum : 64 ×...
  • Page 140 AV1 7680 × 4320@60P Maximum 50Mbps HEVC 7680 × 4320@60P Main/Main10@L6.1 Maximum 100Mbps VVC 7680 × 4320@60P Supported External Subtitles smi, srt, sub (MicroDVD, SubViewer 1.0/2.0), ass, ssa, txt (TMPlayer), psb (PowerDivX), dcs (DLP Cinema) Supported Embedded Subtitles Format Matroska (mkv) : Sub Station Alpha (SSA), Advanced Sub Station Alpha (ASS), SRT MP4 : Timed Text Supported Video Codecs Extension Codec...
  • Page 141 Estimation (Qpel) are not supported. ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160 Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG Electronics may not be played. Some codecs can be supported after a software upgrade.
  • Page 142 Audio Dolby Digital, Dolby Digital Plus, AAC Only Window Media Audio V7 and later are supported. The AAC main profile is not supported. Video files created by some encoders may not be played. Video files in a different format than specified may not be played properly. Video files stored on a USB storage device that does not support High Speed may not be played properly.
  • Page 143 Bit rate 64 kbps ~ 320 kbps Sample freq. 8 kHz ~ 48 kHz Support Vorbis Channels mono, stereo Bit rate 128 kbps ~ 320 kbps Sample freq. 8 kHz ~ 48 kHz Support Channels up to 6 ch flac Bit rate Sample freq.
  • Page 144 640 × 480p 31.46 59.94 31.5 720 × 480p 31.46 59.94 31.5 720 × 576p 31.25 1280 × 720p 37.5 44.95 59.94 1920 × 1080i 28.12 33.71 59.94 33.75 1920 × 1080p 26.97 23.97 28.12 33.71 29.97 33.75 56.25...
  • Page 145 67.43 59.94 67.5 2) 3) 2560 × 1080p (ULTRA HD, 8K models only) 3840 × 2160p 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160p 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97...
  • Page 146 112.5 134.86 59.94 7680 × 4320p 107.89 23.97 (8K models only) 131.87 29.97 263.74 59.94 1) Supported when HDMI Deep Colour is set to 4K. 2) Supported when Wide Aspect Ratio is set to 21:9. 3) Supported when Wide Aspect Ratio is set to 32:9.
  • Page 147 Resolution Horizontal Frequency Vertical Frequency (kHz) (Hz) 640 × 350 31.46 70.09 720 × 400 31.46 70.08 640 × 480 31.46 59.94 800 × 600 37.87 60.31 1024 × 768 48.36 1152 × 864 54.34 60.05 1360 × 768 47.71 60.01 1280 ×...
  • Page 148 3840 × 2160 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94 7680 × 4320 107.89 23.97 (8K models only)
  • Page 149 131.87 29.97 263.74 59.94 1) Supported when HDMI Deep Colour is set to 4K. 2) Supported when HDMI Deep Colour is set to 8K. 3) Supported when HDMI Deep Colour is set to Off. 4) Supported when Wide Aspect Ratio is set to 21:9.
  • Page 150 The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners. Quickset...
  • Page 151 Apps on Premium area are arranged in accordance with the yearly app usage (no. of ○ app access) among LG Smart TV users by country. No. of apps may vary from 7 to 20 by each year's platform and the arrangement cannot be customized.
  • Page 152 Magic Link Recommendations on the Magic Link page recommends content such as YouTube, ● channels and additional information that is similar to the information (title, genre, description, cast, director and etc.) of the programs that the user is watching currently.

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