Page 1
WG44B2A0GC Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
Page 6
en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
Page 8
en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its ▶ features. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶...
en Preventing material damage If the water pressure is too high or Preventing material damage 2 Preventing material too low, the appliance may not be able to operate properly. damage Ensure that the water pressure in ▶ the water supply system is at least Preventing material damage ATTENTION! 100 kPa (1 bar) and max.
Environmental protection and saving energy en Set the maximum spin speed if you Environmental protection and saving energy 3 Environmental protec- want to dry the laundry in the tumble tion and saving energy dryer afterwards. a The drier the laundry, the shorter Environmental protection and saving energy the programme duration when dry- 3.1 Disposing of packaging...
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 31 Installation and connection Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order.
Page 13
Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. power cord or Do not install or operate this appli- ▶ the hoses ance anywhere that is liable to ex- between the wall...
en Installation and connection Unscrew and remove all of Put on the 4 cover caps. the screws for the 4 transit bolts using a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
Page 15
Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- bow. → "Accessories", Page 31 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply Open the water tap carefully and with the local legal provisions and...
en Installation and connection Use a WAF 17 wrench to tighten 4.6 Aligning the appliance the lock nuts against the housing In order to reduce noise and vibra- until they are hand-tight. tion and to prevent the appliance from moving, align the appliance cor- rectly.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 27 Programme selector...
Page 19
Familiarising yourself with your appliance en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted in col- briefly press + Options again. our on the display. Adjusting the display of additional ATTENTION! buttons Pressing on the display with force You can adjust the buttons that are may cause damage.
en Before using for the first time Add washing powder containing Changing a setting value oxygen bleach to the manual dos- If you activate certain settings, the ing compartment. display shows selection buttons and you can change the setting value. Press the selection buttons ▶...
Display en Display 7 Display The display shows the current settings, options or relevant information. Display Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app. Example: Display Display Description...
Page 22
en Display Display Description Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ¡ ance has been operated. → "Deactivating the childproof lock", Page 35 Additional rinse cycle is activated. → "Buttons", Page 26 Prewash is activated. → "Buttons", Page 26 Silent Wash is activated.
Page 23
Display en Display Description Lights up: The intelligent dosing system for liquid deter- ¡ gent is activated. Flashes: The fill level of the dispenser is below the min- ¡ imum level. → "Intelligent dosing system", Page 35 (liquid detergent) Lights up: The intelligent dosing system for liquid deter- ¡...
en Buttons Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → "Displaying or hiding additional but- If a software update is available, you tons", Page 19 can find further information in the The selection of programme settings...
Page 25
Buttons en Button Selection More information i-Dos 2 Activate Briefly press the button to activate or ¡ deactivate the intelligent dosing sys- Deactivate ¡ tem for fabric softener or liquid de- Dispenser con- ¡ tergent tents Press the button for approx. 3 Basic dosage ¡...
Page 26
en Buttons Button Selection More information + Options Displaying or If you briefly press the button, you ¡ ¡ hiding addi- can display or hide additional but- tional buttons tons. Adjusting the → "Displaying or hiding additional ¡ display of addi- buttons", Page 19 tional buttons If you press and hold the button for ¡...
Programmes en Programmes 9 Programmes Programmes Notes The laundry's care labels provide you with additional information on pro- ¡ gramme selection. Additional functions may be available as a result of software updates. ¡ If a software update is available, you can find further information in the Home Connect app.
Page 28
en Programmes Programme Description Max. load (kg) Delicates/Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: Max.
Page 29
Programmes en Programme Description Max. load (kg) Hygiene Wash hard-wearing items made from cotton, linen or blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process.
en Programmes Programme Description Max. load (kg) Super 15'/30' Wash items made from cotton, or synthetic or blen- ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed ...
Accessories en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 61. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx.
en Detergents and care products The switch-on process takes a few Detergents and care products 12 Detergents and care seconds. products An audible function test is carried out. The manufacturer's instructions for Detergents and care products Note: The lighting for the drum goes use and dosage can be found on the out automatically.
Basic operation en Adjust the programme settings. Ensure that there is no laundry ▶ → "Buttons", Page 24 trapped in the door. Observe the information about op- 13.6 Adding detergent and erating logic → Page 18. care product Notes The programme settings are not ¡ For programmes in which intelligent saved permanently for the pro- dosing is not possible or desirable, gramme.
en Basic operation – If the temperature is high, start 13.8 Soaking laundry the Rinse programme. Note: No additional detergent is re- – If the water level is high, start quired for soaking. The appliance the Spin programme or select a uses the filled detergent for soaking suitable programme for draining.
Childproof lock en Wipe the rubber gasket dry and re- So that the programme currently move any foreign objects. running is not cancelled, the pro- gramme selector must be set to the initial programme. goes out in the display. Intelligent dosing system 15 Intelligent dosing sys- The optimum quantities of liquid de- Intelligent dosing system...
en Intelligent dosing system Activate the intelligent dosing sys- ¡ 15.2 Filling the dispensers tem once the programme has If you want to use the intelligent dos- ended. ing system or if the appliance dis- → "Buttons", Page 24 plays a notification during operation → "Buttons", Page 25 of the appliance, fill the dispensers.
Home Connect en Pour liquid detergent and fabric To set , press i-Dos 2. softener into the relevant dis- The display shows pensers. To set , press i-Dos 2 again. → "Detergent drawer", Page 17 To end the setting process, wait briefly. 15.4 Basic dosage The basic dosage depends on the manufacturer's instructions for the de- tergent, the water hardness and the degree of soiling of the laundry.
en Home Connect The Home Connect app guides you Follow the instructions in the through the entire login process. Fol- Home Connect app. low the instructions in the Home Con- nect app to configure the settings. 16.3 Home Connect menu Tips The Home Connect menu contains Please consult the documents sup- ¡...
Home Connect en Activating remote start 16.5 Deactivating Wi-Fi on the appliance Requirements The appliance is connected to your ¡ Requirements home WiFi network. The Home Connect menu is called ¡ The appliance is connected to the ¡ Home Connect app. → "Calling up the Home Connect A programme is selected.
Page 40
en Home Connect appliance will transmit the following types of data to the Home Connect server (initial registration): Unique appliance identification ¡ (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module in- stalled). Security certificate of the Wi-Fi ¡...
Basic settings en Basic settings 17 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 17.1 Overview of the basic settings Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
en Programme counter 17.2 Changing the basic set- Cleaning and servicing 19 Cleaning and servi- tings cing Requirement: The display shows all To keep your appliance working effi- additional buttons. Cleaning and servicing ciently for a long time, it is important → "Displaying or hiding additional but- to clean and maintain it carefully.
Cleaning and servicing en Remove the pump unit. 19.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components.
en Cleaning and servicing Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 19.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump regularly, at...
Page 45
Cleaning and servicing en Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
Page 46
en Cleaning and servicing Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 44 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
Cleaning and servicing en Insert and close the maintenance flap. 19.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening.
en Troubleshooting Troubleshooting 20 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Page 49
Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
Page 50
en Troubleshooting Fault Cause and troubleshooting "E:30 / -10" and/or The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective. Note: With the error message, the appliance starts a draining process.
Page 51
Troubleshooting en Fault Cause and troubleshooting "E:30/-20" Call the after-sales service. ▶ → "Customer Service", Page 61 All other error codes. Malfunction Switch the appliance off and then on again. If the message appears again, disconnect the appli- ance from the power supply for at least 30 seconds by pulling out the plug or by switching off the relev- ant circuit breaker in the fuse box.
Page 52
en Troubleshooting Fault Cause and troubleshooting The programme does Clean the pump unit. not start. → "Cleaning the detergent drawer", Page 43 Switch the appliance on. If the display appears again after you clean the pump unit, call customer service. → "Customer Service", Page 61 Note: You can deactivate and manually dose the intel- ligent dosing system until the fault is rectified.
Page 53
Troubleshooting en Fault Cause and troubleshooting The water is not drain- Correctly assemble the pump cover. ▶ ing. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
Page 54
en Troubleshooting Fault Cause and troubleshooting The programme dura- Not a fault – no action required. ▶ tion changes during Note: When loading, where possible, place large and the wash cycle. small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
Page 55
Troubleshooting en Fault Cause and troubleshooting i-Dos 1 i-Dos 2 can- No remedial action possible. not be actuated. High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶ spin speed. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance.
Page 56
en Troubleshooting Fault Cause and troubleshooting Loud noises during Transit bolts have not been removed. the spin cycle. → "Removing the transit bolts", Page 13. ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 44 ▶...
Page 57
Troubleshooting en Fault Cause and troubleshooting The spin result is not Start the Spin programme. ▶ satisfactory. The laun- dry is too wet/too damp. Detergent residue on Detergents may contain water-insoluble substances the damp washing. that deposit on the laundry. Start the Rinse programme. ▶...
Page 58
en Troubleshooting Fault Cause and troubleshooting Insufficient cleaning. Drain the dispenser. → "Cleaning the detergent drawer", Page 43 Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 36 Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 32 Drain the dispenser.
Page 59
Troubleshooting en Fault Cause and troubleshooting Damp stains have Water droplets from the drum or from the door have formed on the fabrics moistened the fabrics. The drops come from either after the end of the condensed steam or the residual moisture from the programme.
en Transportation, storage and disposal Empty the dispensers. 20.1 Emergency release Releasing the door 21.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 44 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage.
Customer Service en 21.4 Disposing of old appli- Customer Service 22 Customer Service ance Detailed information on the warranty Customer Service Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
en Consumption values Consumption values 23 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
Directive 2014/53/EU. A detailed RED Declaration of Con- formity can be found online at siemens-home.bsh-group.com among the additional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
Page 64
EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY siemens-home.bsh-group.com *9001852280* 9001852280 (030912)