TABLE OF CONTENTS IMPORTANT SAFETY 17 Preheat Alarm Light INSTRUCTIONS 17 Temperature Adjustment 17 Temperature Units READ ALL INSTRUCTIONS BEFORE USE 18 Smart Diagnosis 4 Precautions to Avoid Possible Exposure to 18 Program Update Excessive Microwave Energy 18 Demo Mode 4 Safety Messages 18 Factory Data Reset WARNING...
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57 Connecting to Wi-Fi 57 Wireless LAN Module Specifications 57 FCC Statement 58 Open Source Software Notice Information Smart Diagnosis Feature 58 Using LG ThinQ to Diagnose Issues 58 Using Audible Diagnosis to Diagnose Issues 59 MAINTENANCE Cleaning 59 General Cleaning Tips...
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Precautions to Avoid Possible Exposure to Excessive Microwave Energy (a) Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks. (b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
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IMPORTANT SAFETY INSTRUCTIONS • Children must not be allowed to play with accessories or hang down from the door or any part of the oven. Doing so can cause serious injury and damage. As with any appliance, close supervision is necessary when used by children.
IMPORTANT SAFETY INSTRUCTIONS • Do not mount unit over or near any portion of a heating or cooking appliance. • Do not mount over a sink. • Do not store anything directly on top of the appliance surface when the appliance is in operation. Installation •...
IMPORTANT SAFETY INSTRUCTIONS shock hazard. Turn the oven off immediately and have the heating element replaced by a qualified service technician. • Do not leave children alone or unsupervised near the appliance when it is in use or is still hot. Children should never be allowed to sit or stand on any part of the appliance as they could be injured or burned.
IMPORTANT SAFETY INSTRUCTIONS • Wear proper apparel. Do not wear loose-fitting or hanging garments, which may ignite if they contact hot surfaces, and cause severe burns. • Do not use the oven for drying clothes. Only use the oven for its intended purpose. •...
IMPORTANT SAFETY INSTRUCTIONS Operation • Always heat fat slowly, and watch as it heats. • If frying combinations of oils and fats, stir them together before heating. • Use a deep fat thermometer, if possible, to prevent overheating fat beyond the smoking point. •...
10 PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The appearance and specifications listed in this manual may vary due to constant product improvements. Exterior / Interior Oven Controller Broiler Pan and Grid Upper Oven Door Standard Racks Spacer Gasket Lower Oven Door Gliding Racks Rating Label, Model and Serial Number Plate Air Fry Tray...
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Owner’s manual Accessories for Lower Oven Installation manual Accessories for Cooking NOTE • Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing. • For your safety and for extended product life, only use authorized components.
12 OPERATION OPERATION Operating Control Panel Control Panel Features LCD Display On/Off LCD Touchscreen for Oven Display Icons Icons appear in display when activated. Lamp Icon (Upper Oven) Touch to turn light on/off Timer Icon (Upper Oven) Touch to set a timer Microwave Quick Start Touch to start Microwave mode quickly Timer Icon (Lower Oven)
OPERATION Auto Conversion Icon Appears when Convection Auto Conversion is turned on Wi-Fi Icon • Appears when oven is connected to Wi-Fi • Appears when oven is disconnected from Wi-Fi or is not registered Remote Start Icon Appears when Remote Start is active Lock Icon Appears when Lockout is on Energy Saving Tips...
14 OPERATION Lock Touch Settings at the center bottom of the Main screen. Touch Lockout on the first Settings screen. When Lockout is turned on, the lock icon Location of Settings appears at the top of the display. • Page 1: Microwave Quick Start, Lockout, Date & Time, Clock Themes, Sabbath Mode, Wi-Fi Setup Unlock •...
OPERATION Select either a 12-hour or 24-hour clock mode Set the desired temperature and cook time. (12H/24H). Any cook time can be set from 1 minute to 73 hours 59 minutes. If only using one oven, touch START. Touch OK. To stop Sabbath mode, press POWER on the LCD display.
16 OPERATION Setting Remote Start Select the desired option. Touch Settings at the center bottom of the Main screen, and touch Remote Start in the Touch OK. second Settings screen. Convection Auto Conversion Select On or Off and touch OK. There is no need to remember to convert standard recipe temperatures for convection cooking.
OPERATION Selecting a Language with the new oven, you still think that it is too hot or too cold, you can adjust the oven temperature yourself. Touch Settings at the center bottom of the Main screen, swipe to the second Settings NOTE screen, and touch Language Selection.
18 OPERATION Touch OK. NOTE • When Demo Mode is on, the appliance will not heat up. Smart Diagnosis • The oven Demo Mode icon appears in the display if the Demo Mode is on. Smart Diagnosis can be run through a smartphone application or by calling for support.
OPERATION Timer To adjust the time, scroll the numbers in the popup until the desired time appears. Then The oven timers don't affect oven operation or touch OK. cooking time. Use them as extra kitchen timers. Once the time runs out, the oven chimes and "Timer 1 or 2 finished"...
20 OPERATION Operating the Upper - Use utility dishes, loaf dishes, pie plates, cake plates, liquid measuring cups, casseroles and Microwave Oven bowls without metal rims. - Do not use delicate glassware, such as Before Using tumblers or wine glasses, as these might shatter when heated.
OPERATION Cooking Tips • Tableware - Do not put plates with painted decoration in Carefully monitor the food in the microwave oven the oven, as the paint may contain metal and while it is cooking. Directions given in recipes to cause arcing.
22 OPERATION • Foods with Skin, Shell or Membrane - Always underestimate defrosting time. Food should still be somewhat icy in the center - Skin or Membrane: Pierce the outsides of when removed from the oven. If defrosted foods like potatoes, sausages, or egg whites or food is still frozen solid in the center, return it yolks before cooking.
OPERATION Convection Bake Mode Power Level During Convection Bake, a heating element is used to raise the temperature of the air inside the oven. • Thawing meat, poultry and seafood The convection cooking temperature ranges from (40%) 100 ℉ (38 ℃) to 450 ℉ (232 ℃). It is best to preheat the oven when convection cooking.
24 OPERATION To Stop Cooking NOTE Touch Stop in the display and select Yes. • For best results, use the rack when broiling in the upper oven. NOTE • When the oven reaches the set preheat temperature, a melody will sound. The oven automatically holds that temperature for 30 minutes.
OPERATION To Stop Cooking NOTE Touch Stop in the display, and select Yes. • When popping prepackaged popcorn, place the bag carefully in the oven so it does not touch the NOTE walls as it rotates. Fold the ends of the bag up •...
26 OPERATION Poultry (0.1 - 6.0 lbs) Set the power level in the display. • Poultry: Whole, cut-up, breast (boneless) • Cornish Hens: Whole Set the temperature. Scroll through the • Turkey: Breast numbers on the display, or touch the number •...
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OPERATION time for each food item. When the internal sensor † • 1. Beverage (1 - 2 cups detects a certain amount of humidity coming from - Cookware: Mug or microwave-safe cup on the the food, it tells the oven how much longer to heat. glass tray The display shows the remaining heating time.
30 OPERATION 1 Serving: Quinoa 1/2 cup (40 g), Water or Milk - Instructions: Transfer canned vegetables to 1 cup (230 g), Salt (Optional) dash microwave-safe bowl. Cover with vented plastic wrap. After cooking, stir and let stand 2 Servings: Quinoa 1 cup (0 g), Water or Milk 1 for 3 minutes.
OPERATION - Food temperature: Refrigerated • 2. Caramel (4, 8, 12 oz) - Instructions: Cream cheese will be at room - Cookware: Microwave-safe bowl on the glass temperature and ready for use in a recipe. tray • 3. Frosting (16 oz) - Food temperature: Room - Cookware: Microwave-safe bowl on the glass - Instructions: After cooking, stir to complete...
32 OPERATION Touch Start to start warming. To Stop Cooking Touch Stop in the display and select Yes. NOTE • This function is intended to keep food warm. Do not use it to cool food down. • It is normal for the fan to operate during this function.
OPERATION Operating the Lower Oven Removing Racks Pull the rack straight out until it stops. Before Using the Oven NOTE Lift up the front of the rack and pull it out. • Because the oven temperature cycles, an oven thermometer placed in the oven cavity may not Replacing Racks show the same temperature that is set on the oven.
34 OPERATION • The light turns off automatically after 150 Once the rack is secured in the back, pull the seconds. entire rack forward until the rack locks into • The InstaView function is disabled when the place. oven door is opened and for one second after closing the door.
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OPERATION Tips for Convection Baking Touch Start. The oven starts to preheat. • Use Convection Bake for faster and more even multiple-rack cooking of pastries, cookies, muffins, biscuits, and breads of all kinds. If the cook time is set, the remaining time appears in the display.
36 OPERATION Bake Mode Touch Start. Bake is used to prepare foods such as pastries, To Stop Cooking breads and casseroles. The oven can be programmed to bake at any Touch Stop in the display, and select Yes. temperature from 170 ℉ (80 ℃) to 550 ℉ (285 ℃). The default temperature is 350 ℉...
OPERATION Broil Mode If baking with more than one pan, place the pans so that each one has at least 1” to 1 ½” of air space around them. Setting the Oven to Broil Broiling uses an intense, radiant heat to cook food. Both the inner and outer broil elements heat during full broiling.
38 OPERATION Scroll to set the desired temperature: Low, Touch Start. Medium, or High. If desired, scroll to set a cook time. To Stop Broiling Touch Stop in the display, and select Yes. If desired, set the cook time and delayed start Tips for Reducing Smoke time using the same method.
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OPERATION This guide is based on meats at refrigerator temperature. For best results when broiling, use a pan designed for broiling. Grid Broiler pan First Second Quantity and/or Rack Side Side Food Comments Thickness Position Time Time (min.) (min.) Space evenly. Up to 9 1 lb (9 patties) Ground Beef patties may be broiled...
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40 OPERATION First Second Quantity and/or Rack Side Side Food Comments Thickness Position Time Time (min.) (min.) Handle and turn very carefully. Brush with Fish Fillets lemon butter before " thick and during cooking, if desired. Increase time 5 to 10 Ham Slices minutes per side for 1 "...
OPERATION • Seafood is best consumed immediately after cooking. Allowing seafood to rest after cooking can cause the food to dry out. • It is a good idea to rub a thin coating of oil on the surface of the broiling pan before cooking to reduce sticking, especially with fish and seafood.
42 OPERATION If the cook time is set, the remaining time NOTE appears in the display. If a delayed start time • To avoid lowering the oven temperature and is set, the start time appears in the display. lengthening proofing time, do not open the oven door unnecessarily.
• Use either the optional air fry tray available from • Never cover slots, holes, or passages in the oven LG or a dark baking tray with no sides or short bottom or cover entire racks with materials such sides that does not cover the entire rack. This as aluminum foil.
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44 OPERATION Quantity Rack Recommended Items Temp. (°F) Time Guide (oz) Position Frozen French Fries 18-28 (Crinkle cut, 10x10 mm) Frozen Sweet Potato 15-25 Fries Frozen Tater Tots 18-28 Frozen Hash Browns 18-28 POTATOES-Fresh/Homemade Homemade French Fries 20-30 Cut the potatoes and soak (10x10 mm) for 30 minutes in hot tap water.
OPERATION Quantity Rack Recommended Items Temp. (°F) Time Guide (oz) Position Fresh Shrimp 15-25 Mixed Vegetables 13-23 Brush or lightly spray with 4 tbsp. of olive oil. Add salt and pepper to taste. Probe Mode Touch an appropriate cooking mode. The probe accurately measures the internal temperature of meat, poultry and casseroles.
46 OPERATION To Stop Cooking • To avoid breaking the probe, make sure food is completely defrosted before inserting. Touch Stop in the display, and select Yes. • While the meat probe mode is running, SpeedClean does not respond. NOTE •...
48 OPERATION NOTE NOTE • If using Proof after cooking, wait for the oven to • This function provides pre-programmed timing cool first. and power levels for Probe recipes only. For non- probe recipes, oven must be turned off manually •...
OPERATION Auto Cook Guide • Preheat oven first for most items. • Preheat for 5 minutes when broiling. • If using probe, insert after preheating. NOTE • When cooking thin cuts of meat, insert the probe into the thickest part of the meat. If the probe is inserted incorrectly, the oven could turn off too soon.
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50 OPERATION Accessories/ Shelf Cooking Menu Cookware Position time in min. Pork Butt Casserole dish 60~90 Pork Chops 30~50 Pork Pork Loin 50~80 Pork Tenderloin 20~40 Rack 10~30 Lamb Bone-in Leg of Lamb 20~40 Grid on broiler pan Veal Top Sirloin 80~100 Veal Chops 4~15 + 3~10...
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OPERATION Accessories/ Shelf Cooking Menu Cookware Position time in min. Directly on rack 10~20 Frozen Thin Crust On pizza pan 10~20 On pizza stone 10~20 Directly on rack 10~20 Pizza Frozen Rising Crust On pizza pan 10~20 On pizza stone 10~20 Directly on rack 10~20...
52 OPERATION Accessories/ Shelf Cooking Menu Cookware Position time in min. Homemade 20~50 White Bread Frozen Loaf pan 20~50 Par Baked 20~50 Homemade 15~35 Perforated Baguette Frozen 15~35 baguette pan Par Baked 15~35 Bread (Steam) Cinnamon Raisin Bread Loaf pan 20~40 Loaf pan or Walnut Bread...
OPERATION Steam Bake Mode The Steam Bake mode heats food gradually, using both the oven heating elements and moist steam heat. The oven can be programmed to cook at any temperature from 210 ℉ (100 ℃) to 550 ℉ (285 ℃). Preset temperature options start at 350 ℉...
54 OPERATION Changing the Steam Cook Settings Place the standard rack in position place the sealed food bag on it. Touch Edit in the display to bring up the Cook Settings screen. Touch Steam Cook in the Cooking Modes screen. Adjust the settings as desired.
• The Wi-Fi icon on the display shows the status of network, the preheating function of the oven can the appliance's network connection. If the Wi-Fi be started or stopped using the LG ThinQ icon is not lit, use the smartphone app to select smartphone app.
• Firmware Update your Internet service provider or refer to your wireless router manual. - Keep the appliance updated. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, NOTE or errors caused by network connection.
Connecting to Wi-Fi connected. The Wi-Fi button, when used with the LG ThinQ • Consult the dealer or an experienced radio/TV application, allows the appliance to connect to a technician for help.
58 SMART FUNCTIONS Open Source Software Notice • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow Information the instructions for audible diagnosis provided To obtain the source code that is contained in this in the LG ThinQ application.
MAINTENANCE MAINTENANCE Cleaning cleaner. Remove heavier soil with warm, soapy water. Do not use abrasives of any kind. General Cleaning Tips Painted and Decorative Trim • A plastic spatula can be used as a scraper to For general cleaning, use a cloth with hot soapy scrape off any chunks or debris before and water.
LG’s EasyClean enamel technology provides two Clean with a mild, abrasive cleaner. cleaning options for the inside of the oven. The EasyClean feature takes advantage of LG’s new • Food spilled into the tracks could cause the enamel to help lift soils without harsh chemicals, racks to become stuck.
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Compared to the cavity is above 150 ℉ (65 ℃), the EasyClean cycle more intense Self Clean process, your LG oven will not be activated until the oven cavity cools gives you the option of cleaning with LESS HEAT, down.
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62 MAINTENANCE floor in front of the oven to capture any water that may spill out during hand-cleaning. Clean the oven cavity immediately after the EasyClean cycle by scrubbing with a wet, non- scratch scouring sponge or pad. (The scouring side will not scratch the finish.) Some water may spill into the bottom vents while cleaning, but it will be captured in a pan under...
MAINTENANCE Self Clean (Lower Oven) • The oven displays an error code and sounds three long beeps during the self-cleaning The Self Clean cycle uses extremely hot process if it malfunctions in the self-clean mode. temperatures to clean the oven cavity. While Switch off the electrical power to the main fuse running the Self Clean cycle, you may notice or breaker and have the oven serviced by a...
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64 MAINTENANCE Case 3 NOTE • Soil pattern: Drops or spots • You may notice some white ash in the oven. • Types of soils: Cream or tomato sauce Wipe it off with a damp cloth or a soap-filled steel wool pad after the oven cools. If the oven is •...
MAINTENANCE • If the steam feeder tank does not slide in as CAUTION smoothly as it should, clean the bottom of the tank. • Do not force the oven door open when the lock icon is displayed. The oven door remains locked until the oven temperature has cooled.
66 MAINTENANCE Setting Evaporation After 1 hour 43 minutes of descaling, a popup will appear in the display. Following the Touch Clean in the Cooking Modes screen. instructions, drain the tank and fill it with clean water. Touch Steam Maintenance and Evaporation in that order.
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MAINTENANCE Gently twist the screwdriver blade to loosen the glass light cover Remove the bulb from the socket. Replace the bulb, and reassemble the light cover by snapping it back into place. Plug in the oven or reconnect power.
68 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions About the Upper Oven Can I use a rack in my upper oven to reheat or cook on two levels at once? Only use the rack that is supplied with your upper oven. Use of any other rack can result in poor cooking performance and/or arcing and may damage your oven.
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TROUBLESHOOTING The correct side of the tray should be facing up and the tray should sit firmly on the center hub. The support is not operating correctly. Reinstall the glass tray and restart the oven. Cooking without the glass tray can give you poor results. Why does the dish become hot when I microwave food in it? I thought that this should not happen.
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70 TROUBLESHOOTING Do not cover racks with aluminum foil. Covering entire racks with foil restricts air flow, leading to poor cooking results. Use a sheet pan lined with foil under fruit pies or other acidic or sugary foods to prevent spillovers from damaging the oven finish. CAUTION •...
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TROUBLESHOOTING Do I need to use all 1 ¼ cups (10 oz or 300 ml) of water for EasyClean? Yes. It is highly recommended that 1 cup (8 oz or 240 ml) of water be sprayed or poured on the bottom and an additional ¼...
72 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooking Problem Possible Cause & Solution Arcing or Sparking Cookware is not microwave safe. • When in doubt, test cookware before use. Do not operate oven while empty.
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TROUBLESHOOTING Problem Possible Cause & Solution Oven smokes Grease has built up on oven surfaces. Old grease or food spatters cause excessive excessively during smoking. broiling. • Regular cleaning is necessary when broiling frequently. Food does not bake Oven controls improperly set. or roast properly •...
74 TROUBLESHOOTING Problem Possible Cause & Solution Oven will not steam The drain in the water tank may be clogged with hard water scale. cook (On some • If this happens, the descaling function must be run before the steam function can be used. models) Water pools in the During steam cooking, the water in the water tank is transferred to the bottom of the...
TROUBLESHOOTING Problem Possible Cause & Solution Oven door does not The control and door may be locked. open after a Self • Allow about one hour for the oven to cool after the completion of a Self Clean cycle. The Clean cycle door can be opened when the lock is no longer displayed.
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During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
Should your LG Electric Oven ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632 USA.
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LIMITED WARRANTY subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
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80 LIMITED WARRANTY You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty.
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...