Table of Contents
Related Manuals for HP Poly Studio Base Kit G9 Plus
Summary of Contents for HP Poly Studio Base Kit G9 Plus
- Page 1 Poly Studio Base Kit G9 Plus on Microsoft Teams Rooms Solution Guide SUMMARY This guide provides installers and integrators with instructions on how to install and configure multiple products to implement a video conferencing solution.
- Page 2 You may receive the open source software change without notice. The only warranties products and services process customer from HP up to three (3) years after the for HP products and services are set data in a manner consistent with the HP...
-
Page 3: Table Of Contents
3 Cabling the Poly Studio Base Kit G9 Plus system ............................... 6 Connect Poly TC10 to the HP Mini IP Conferencing PC ............................. 6 Connect a Poly Studio video bar to the HP Mini IP Conferencing PC ..................... 6 Connect displays to the HP Mini IP Conferencing PC............................7 Connect an interactive whiteboard display to the HP Mini IP Conferencing PC................7... - Page 4 Restart Poly TC10 using the administrator menu............................. 15 Reset Microsoft Teams Rooms on the conferencing PC........................15 8 Troubleshooting the Poly Studio Base Kit G9 Plus ..............................17 Access device and system information on the Poly TC10 ..........................17 Reset pairing between Poly TC10 and HP Mini IP Conferencing PC......................17 Access the HP Mini IP Conferencing PC G9 sys logs............................18...
-
Page 5: About This Guide
About this guide This Poly Studio Base Kit G9 Plus Solution Guide contains information for installing and maintaining your Poly Studio Base Kit G9 Plus. Audience, purpose, and required skills This guide is intended for beginning users, as well as intermediate and advanced users, who want to learn how to use the features available with Poly Studio Base Kit G9 Plus. -
Page 6: Getting Started
Before setting up your Poly Studio Base Kit G9 Plus, ensure you have the required licenses. Required Microsoft Teams Rooms license You must have a Microsoft Teams Rooms license to set up your Poly Studio Base Kit G9 Plus. For information on required licenses and dependencies, visit Teams Meeting Room Licensing. -
Page 7: Poly Tc10 Controller Hardware Overview
Conferencing PC port descriptions Reference number Port type Description PoE Ethernet port Directly connects Poly TC10 to HP Mini IP Conferencing PC and provides network connectivity (link local) and power to the Poly TC10 device USB Type-C port (DP-Alt) Connects a secondary camera or a... -
Page 8: Led Status Indicators For Poly Tc10 In Microsoft Teams Rooms On Windows Mode
Table 2-2 Poly TC10 feature descriptions Reference Description number LED bar Motion sensor to wake up display Touchscreen Poly touch button to launch Poly control dock menu POE port Factory restore pinhole Security lock LED status indicators for Poly TC10 in Microsoft Teams Rooms on Windows mode Poly TC10 provides LED indicators to help you understand the device’s behaviors in Microsoft Teams Rooms on Windows. - Page 9 Table 2-3 Poly TC10 LED indicators and status for Microsoft Teams Rooms on Windows Indicator Status Blinking white Powering on Solid white Normal operation Blinking amber Update in progress Solid amber Sleeping Blinking red Poly TC10 is paired with the conferencing PC, but the connection is lost LED status indicators for Poly TC10 in Microsoft Teams Rooms on Windows mode...
-
Page 10: Cabling The Poly Studio Base Kit G9 Plus System
Cabling the Poly Studio Base Kit G9 Plus system To help you in cabling the system components, Poly Studio Base Kit G9 Plus ships with color-coded ports and cables. Connect Poly TC10 to the HP Mini IP Conferencing PC Connect your Poly TC10 device to the HP Mini IP Conferencing PC. The HP Mini IP Conferencing PC provides power and network connectivity to Poly TC10 to use it as a room controller. -
Page 11: Connect Displays To The Hp Mini Ip Conferencing Pc
Figure 3-3 Connecting displays to the HP Mini IP Conferencing PC Connect an HDMI cable from the HDMI port on the HP Mini IP Conferencing PC to the HDMI 1 port on your display. Optional: Using the provided DisplayPort to HDMI adapter, connect an HDMI cable from the DisplayPort adapter on the HP Mini IP Conferencing PC conferencing PC to the HDMI 1 port on the second display. - Page 12 Use Microsoft Teams Rooms as an Interactive Whiteboard Device. Figure 3-4 Connecting an interactive whiteboard display to the HP Mini IP Conferencing PC Connect a USB-C to USB-C cable from the interactive whiteboard display to the red USB-C port on the conferencing PC.
-
Page 13: Poly Studio Base Kit G9 Plus Out-Of-Box Setup
Update a Poly TC10 device If your Poly TC10 is running 5.x or lower, it won't pair with the HP Mini IP Conferencing PC running MTRoW. Upgrade to Poly TCOS version 6.x to pair it to the HP mini PC. -
Page 14: Configuring Microsoft Teams Rooms
Once upgraded to version 6.0.x, move your Poly TC10 from the public/corporate network to the link local private network tied to the HP Mini IP Conferencing PC running MTRoW. The Poly TC10 device running 6.0.x automatically pairs with the PC. -
Page 15: Poly Lens Room
Poly Lens Room Poly recommends that you use Poly Lens to manage your Poly Studio Base Kit G9 Plus and connected peripherals. With Poly Lens, actively manage your devices, capture room analytics, and update software on your Poly TC10 device or Poly Studio cameras. Poly Lens Room allows you to onboard and manage your Poly Studio Base Kit G9 Plus components from your Poly Lens cloud account. - Page 16 Check that Poly Lens Room reports that the PC room has successfully onboarded and confirm that all of your devices are showing in your Poly Lens Cloud account and the room inventory. For more see, Poly Lens Help Chapter 5 Poly Lens Room...
-
Page 17: Hardware Compatible With Poly Studio Base Kit G9 Plus
Audio integrated in the listed Cameras supported with Poly Studio Base Kit G9 Plus on page 13 NOTE: Not all legacy audio devices are supported or compatible with Poly Studio Base Kit G9 Plus. Note the following: ● Poly Sync and Poly Trio products are not supported with this product. -
Page 18: System Maintenance
System maintenance Perform system maintenance tasks for your Poly Studio Base Kit G9 Plus. Access Windows on the conferencing PC Sign in to the Windows Administrator account to manage the conferencing PC. Connect a keyboard and mouse to the conferencing PC. -
Page 19: Automatic Updates From Poly Lens
Automatic updates from Poly Lens Poly Lens delivers automatic updates to the HP Poly control software on the HP Mini IP Conferencing PC. Windows Update delivers the updates to the system, however, the Poly TC10 firmware will not be pushed out from Windows Update. - Page 20 Enter the Windows administrator password. The default password is sfb. Select Reset Device. Select Reset. Microsoft Teams Rooms resets and the presents the out-of-box setup screen. Chapter 7 System maintenance...
-
Page 21: Troubleshooting The Poly Studio Base Kit G9 Plus
Troubleshooting the Poly Studio Base Kit G9 Plus Use the following information to troubleshoot issues with your Poly Studio Base Kit G9 Plus. Access device and system information on the Poly TC10 Device and system information can be useful for troubleshooting issues with your system, particularly when engaging with our support team. -
Page 22: Access The Hp Mini Ip Conferencing Pc G9 Sys Logs
Pairing is reset and the Poly TC10 is ready to plug into the PC for automatic pairing. Access the HP Mini IP Conferencing PC G9 sys logs The HP Mini IP Conferencing PC G9 sys logs are kept on the PC syslog server. The following log information is stored:... -
Page 23: Getting Help
Getting help Poly is now a part of HP. The joining of Poly and HP paves the way for us to create the hybrid work experiences of the future. Information about Poly products has transitioned from the Poly Support site to the HP Support site.