Further information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 23 1.1 General information.... 4 9 Programmes ...... 26 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 30 1.4 Safe installation ...... 5 11 Laundry........ 30 1.5 Safe use ........
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15 Home Connect ...... 35 22 Technical data ...... 54 15.1 Setting up the Home Con- 23 Declaration of Conformity .. 55 nect app ........ 35 15.2 Setting up Home Connect.. 35 15.3 Home Connect menu .... 35 15.4 Activating Wi-Fi on the ap- pliance ........ 36 15.5 Deactivating Wi-Fi on the appliance .......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. ▶ Never make any technical modifications to the appliance or its features. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶...
en Preventing material damage If the water pressure is too high or Preventing material damage 2 Preventing material too low, the appliance may not be able to operate properly. damage Ensure that the water pressure in ▶ the water supply system is at least Preventing material damage ATTENTION! 100 kPa (1 bar) and max.
Environmental protection and saving energy en Set the maximum spin speed if you Environmental protection and saving energy 3 Environmental protec- want to dry the laundry in the tumble tion and saving energy dryer afterwards. a The drier the laundry, the shorter Environmental protection and saving energy the programme duration when dry- 3.1 Disposing of packaging...
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 30 Installation and connection Note: The appliance has undergone 4.1 Unpacking the appliance a function test at the factory. This may cause water stains in the appli- ATTENTION! ance, which the first wash cycle re-...
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Installation and connection en If the appliance is tilted at an angle 4.4 Removing the transit greater than 40°, residual water may bolts leak out of the appliance and cause material damage. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transit bolts to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose Connect the water inlet hose.
Installation and connection en Open the water tap carefully and Connecting the appliance to the check that the connection points electricity supply are tight. Note: Your electrical domestic install- ation for this appliance must comply Water outlet connection types with the local legal provisions and This information is intended to help safety regulations, and should in- you to connect this appliance to the...
en Before using for the first time To align the appliance, turn the ap- Before using for the first time 5 Before using for the pliance feet. Check that the appli- ance is level using a spirit level. first time Prepare the appliance for use. Before using for the first time 5.1 Starting an empty wash- ing cycle...
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Before using for the first time en a After the programme has ended, the display shows: End. Start the first wash cycle or press to put the appliance in standby mode. → "Basic operation", Page 31...
en Familiarising yourself with your appliance Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Measuring aid for liquid deter- gent → "Inserting the measuring aid", Page 32 Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
en Familiarising yourself with your appliance tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted briefly press More again. brightly on the display. Changing a setting value ATTENTION! If you activate certain settings, the Pressing on the display with force display shows selection buttons and may cause damage.
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Display en Display 7 Display The display shows the current settings, options or relevant information. Display Note: Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app. Example: Display Display Description...
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en Display Display Description Cosmetics The "Cosmetics" stain type is activated. Sweat The "Sweat" stain type is activated. Butter/Oil The "Cooking fat/cooking oil" stain type is activated. The "Tea" stain type is activated. Flashes: Drum cleaning is required. Run the Cottons 90°C programme for cleaning and caring for the drum and the outer tub.
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Buttons en Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → "Displaying or hiding additional but- If a software update is available, you tons", Page 20 can find further information in the The selection of programme settings...
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en Buttons Button Selection More information - 1400 Adjust the spin speed or activate (Rinse Hold). Set spin speed in rpm. is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated.
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Buttons en Button Selection More information Silent Wash ¡ Activate Activate or deactivate quiet operation, e.g. for operation at night. ¡ Deactivate The operating signals and the informa- tion signals are deactivated and the appliance is adjusted for quiet opera- tion, e.g. by reduced drum movement. Water Plus ¡...
en Programmes Programmes 9 Programmes Programmes Notes ¡ The laundry's care labels provide you with additional information on pro- gramme selection. ¡ Additional functions may be available as a result of software updates. If a software update is available, you can find further information in the Home Connect app.
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Programmes en Programme Description Max. load (kg) Delicates/Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡...
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en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm Shirts Wash non-iron shirts and blouses made from cot- ton, linen, or synthetic or blended fabrics. Note: Use the Delicates/Silk programme to wash shirts and blouses made from silk or delicate fab- rics.
Programmes en Programme Description Max. load (kg) Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Super Quick Wash items made from cotton, or synthetic or blen- 15'/30' ded fabrics.
en Accessories Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 53. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx.
Detergents and care products en Note: The lighting for the drum goes Detergents and care products 12 Detergents and care out automatically. products 13.2 Setting a programme The manufacturer's instructions for Detergents and care products use and dosage can be found on the Press the required programme. packaging.
en Basic operation Press down on the insert and re- 13.3 Adjusting the pro- move the detergent drawer. gramme settings Requirement: A programme has been set. → "Setting a programme", Page 31 Adjust the programme settings. ▶ → "Buttons", Page 23 Observe the information about op- erating logic → Page 19. Note: The programme settings are not saved permanently for the pro- gramme.
Basic operation en Slide the measuring aid forwards. a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum. a The display shows the programme duration or the programme end time.
en Childproof lock Set the Spin programme or a pro- 13.10 Adding laundry gramme for draining the water. After the programme starts, you can → "Programmes", Page 26 remove or add laundry depending on Press the programme status. Press 13.13 Unloading the laundry The appliance pauses. Open the door.
Home Connect en a The childproof lock also remains ¡ Operating the appliance on the ap- activated when the appliance is in pliance itself always takes priority. standby mode and in the event of During this time it is not possible a power cut. to operate the appliance using the Home Connect app.
en Home Connect Press and hold for at least Navigating in the Home Connect ▶ 3 seconds. menu a The network settings are reset. Briefly press Remote Start until ▶ the display shows the required set- 15.7 Remote start ting. Enable the appliance for remote start Exiting the Home Connect menu via the Home Connect app.
Basic settings en 15.9 Data protection 16.1 Overview of the basic settings Please see the information on data protection. Note: Additional functions may be The first time your appliance is available as a result of software up- registered on a home network dates. connected to the Internet, your If a software update is available, you appliance will transmit the following can find further information in the...
en Cleaning and servicing To call up the basic settings, press cleaning agent for caring for the in- side of the appliance. Basic Settings. → "Accessories", Page 30 Use the programme selector to se- lect the required basic setting. 17.2 Cleaning the detergent → Page 37 Adjust the basic setting: drawer To change the value, press...
Cleaning and servicing en Clean the detergent drawer and in- 17.3 Cleaning the drain pump sert with water and a brush, and Clean the drain pump regularly, at then dry them. least once a year, as well as in the event of faults, e.g. blockages or rat- tling noises.
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en Cleaning and servicing Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty.
Cleaning and servicing en Clean the interior, the thread on Screw the pump cap as far as it the pump cap and the pump hous- will go. ing. The handle on the pump cap must be in a vertical position. Ensure that both impellers can turn.
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en Cleaning and servicing Remove any blockages from the intake opening. Note: Do not use any sharp or poin- ted objects.
Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into compartment II (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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Troubleshooting en Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into compartment II (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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en Troubleshooting Fault Cause and troubleshooting The programme does has not been pressed. not start. Press ▶ Door is not closed. Close the door. ▶ Childproof lock is activated. Deactivate childproof lock. ▶ → "Deactivating the childproof lock", Page 35 Ready In is activated. Check whether Ready In is activated.
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Troubleshooting en Fault Cause and troubleshooting The water is not drain- The water outlet hose is connected too high. ing. Install the water outlet hose at a maximum height of ▶ 1 metre. Pump cover is not correctly assembled. Correctly assemble the pump cover. ▶...
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en Troubleshooting Fault Cause and troubleshooting The programme dura- The unbalanced load detection system eliminates an tion changes during imbalance by repeatedly redistributing the laundry. the wash cycle. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum.
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Troubleshooting en Fault Cause and troubleshooting High spin speed not Unbalance load detection system is using a reduced reached. spin speed to eliminate an unbalance. Redistribute the laundry in the drum. ▶ Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting Creasing. The load is too large. The next time you run a wash cycle, reduce the ▶ amount of laundry being loaded. Unsuitable programme for the type of fabric. Select the programmes that are suitable for the ▶...
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Troubleshooting en Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Home Connect is not Different causes are possible. working properly. Go to www.home-connect.com. ▶...
en Transportation, storage and disposal 18.1 Emergency release 19.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 39 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
Customer Service en 19.4 Disposing of old appli- Customer Service 20 Customer Service ance Detailed information on the warranty Customer Service Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
en Consumption values Consumption values 21 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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Directive 2014/53/EU. A detailed RED Declaration of Con- formity can be found online at www.bosch-home.com among the additional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.