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Siemens WG44H2MG0 User Manual And Installation Instructions
Siemens WG44H2MG0 User Manual And Installation Instructions

Siemens WG44H2MG0 User Manual And Installation Instructions

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WG44H2MG0
Washing machine
EN User manual and installation instructions
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Siemens Home Appliances

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Summary of Contents for Siemens WG44H2MG0

  • Page 1 WG44H2MG0 Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Further information and explanations are available online: Table of contents 1 Safety ...........  4 8 Buttons ........  23 1.1 General information.... 4 9 Programmes ......  25 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories......  29 1.4 Safe installation ...... 5 11 Laundry........  29 1.5 Safe use ........
  • Page 3 15 Home Connect ......  34 22 Technical data ......  51 15.1 Setting up the Home Con- 23 Declaration of Conformity ..  52 nect app ........  34 23.1 Statement of Compliance 15.2 Setting up Home Connect.. 34 for Great Britain .....  53 15.3 Activating Wi-Fi on the ap- pliance ........
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
  • Page 6 en Safety WARNING ‒ Risk of injury! The heavy weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
  • Page 7: Safe Use

    Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its ▶ features. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶...
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, If you do not use the appliance for an ▶ spray residue or other residues im- extended period, it automatically mediately if they come into contact switches to standby mode. with the appliance. Installation and connection 4 Installation and con- Environmental protection and saving energy...
  • Page 12: Requirements For The Install- Ation Location

    en Installation and connection erate properly, or this may result in ATTENTION! material damage or damage to the If residual water in the appliance appliance. freezes, this may cause damage to Do not operate the appliance with the appliance. ▶ incomplete or defective accessor- Do not install or operate this appli- ▶...
  • Page 13: Removing The Transit Bolts

    Installation and connection en Unscrew and remove all of Installation loca- Requirements the screws for the 4 transit bolts tion using a WAF 13 wrench. Against a wall Do not trap the power cord or the hoses between the wall and the appli- ance.
  • Page 14: Connecting The Appliance

    en Installation and connection Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4"). Push the 4 cover caps downwards. Open the water tap carefully and check that the connection points are tight. Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.
  • Page 15: Aligning The Appliance

    Installation and connection en 4.6 Aligning the appliance Sink Fix and secure the water outlet In order to reduce noise and vibra- hose with an el- tion and to prevent the appliance bow. from moving, align the appliance cor- → "Accessories", rectly. Page 29 Use a WAF 17 wrench to loosen the lock nuts in a clockwise direc- Plastic pipe with...
  • Page 16: Before Using For The First Time

    en Before using for the first time Use a WAF 17 wrench to tighten Add washing powder containing the lock nuts against the housing oxygen bleach to compartment II. until they are hand-tight. To prevent foaming, use only half In doing so, hold the foot tight and of the amount of detergent recom- do not adjust its height.
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 18: Control Panel

    en Familiarising yourself with your appliance Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 6.4 Operating logic Programmes → Page 25 Some areas of the display are but-...
  • Page 19 Familiarising yourself with your appliance en tings by pressing the buttons. The ac- tivated settings are highlighted in col- our on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶ the display. Do not press on the display using ▶...
  • Page 20 en Display Display 7 Display The display shows the current set- Display tings, options or relevant information. Depending on the programme status, the display shows some information in area, e.g. ⁠ . Note: Additional functions may be available as a result of software updates. → "Installing the software update", Page 35 If a software update is available, you can find further information in the Home Connect app.
  • Page 21: Display

    Display en Display Description Start, cancel or pause Lights up: The programme is running and can be can- ¡ celled or paused. Flashes: The programme can be started or continued. ¡ You can remove or add laundry, and interrupt the current programme.
  • Page 22 en Display Display Description Lights up: The appliance is connected to your home ¡ network via Wi-Fi. Flashes: The appliance is trying to connect to your ¡ home network via Wi-Fi. → "Home Connect ", Page 34 Settings that are not available on the appliance have been set via the Home Connect app.
  • Page 23: Buttons

    Buttons en Buttons 8 Buttons Buttons Note: Additional functions may be available as a result of software updates. → "Installing the software update", Page 35 If a software update is available, you can find further information in the Home Connect app. The selection of programme settings depends on the programme that is set. Button Selection More information...
  • Page 24 en Buttons Button Selection More information Schleudern - 1400 Adjust the spin speed or activate (Rinse Hold). Set spin speed in rpm. is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated.
  • Page 25: Programmes

    Programmes en Programmes 9 Programmes Programmes Notes The laundry's care labels provide you with additional information about pro- ¡ gramme selection. For programmes with a temperature setting of 80 °C or 90 °C, the actual ¡ temperature may deviate from the specified temperature. The washing effect and hygiene expected at the specified temperatures is nevertheless achieved.
  • Page 26 en Programmes Programme Description Max. load (kg) Programme setting: Max. 60 °C ¡ Max. 1400 rpm ¡ Fein/Seide Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
  • Page 27 Programmes en Programme Description Max. load (kg) Note: Your appliance must be connected to your home network and registered in your Home Con- nect app. → Page 34 Hygiene Wash hard-wearing items made from cotton or linen. Suitable for allergy sufferers and for strict hygiene requirements.
  • Page 28: Laundry

    en Programmes Programme Description Max. load (kg) Notes Immediately after the programme ends, hang up ¡ the warm, steamed items or iron them. The laundry is not washed or cleaned. Do not ¡ use any detergent or cleaning products. The steam is hot and may cause damage to cer- ¡...
  • Page 29: Preparing The Laundry

    Accessories en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 49. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx.
  • Page 30: Detergents And Care

    en Detergents and care products The switch-on process takes a few Detergents and care products 12 Detergents and care seconds. products Note: The lighting for the drum goes out automatically. You can protect your appliance and Detergents and care products your laundry by selecting and using 13.2 Setting a programme the correct detergents and care products.
  • Page 31: Opening The Door

    Basic operation en 13.3 Opening the door 13.5 Inserting the measuring Take hold of the door's recessed grip and pull on the door. Pull out the detergent drawer. Press down on the insert and re- move the detergent drawer. Open the door. Insert the measuring aid. 13.4 Loading laundry Note: To prevent creasing, note the 13.6 Using the measuring aid...
  • Page 32: Adding Detergent And Care Product

    en Basic operation Slide the measuring aid forwards. The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum. The display shows the programme duration or the programme end time. After the programme has ended, the display shows: "End".
  • Page 33: Cancelling The Pro

    Childproof lock en Wipe the rubber gasket dry and re- 13.11 Cancelling the pro- move any foreign objects. gramme Press Open the door. → Page 31 The appliance door remains locked for safety reasons if the temperature and water levels are high. – If the temperature is high, start the Spülen programme.
  • Page 34: Home Connect

    en Home Connect 15.2 Setting up Home Con- Home Connect 15 Home Connect nect This appliance is network-capable. Home Connect Requirements Connecting your appliance to a mo- The Home Connect app has been ¡ bile device lets you control its func- installed on your mobile device. tions via the Home Connect app, ad- The appliance is receiving signals ¡...
  • Page 35: Installing The Software Up

    Home Connect en Deactivating remote start 15.5 Installing the software Press ⁠   Fernstart. update ▶ goes out. Note: If a software update is avail- able, a message appears in the 15.8 Data protection Home Connect app. Please see the information on data To install the software update, fol- ▶...
  • Page 36: Basic Settings

    en Basic settings Start the programme for Basic settings 16 Basic settings cleaning and caring for the drum (dc). You can configure the basic settings Basic settings Activate (d:on) or deactivate for your appliance to meet your (d:oFF) the reminder to clean needs.
  • Page 37: Cleaning And Servicing

    Cleaning and servicing en Press down on the insert and re- Cleaning and servicing 17 Cleaning and servi- move the detergent drawer. cing To keep your appliance working effi- Cleaning and servicing ciently for a long time, it is important to clean and maintain it carefully. 17.1 Cleaning the drum Clean the drum if you have carried out 20 washing cycles at a temperat-...
  • Page 38: Cleaning The Drain Pump

    en Cleaning and servicing Fit the insert and click it into place. Open and remove the mainten- ance flap. Clean the opening for the deter- gent drawer. Slide a suitable receptacle under the opening for draining the deter- gent solution. Push in the detergent drawer. Take the drain hose out of the 17.3 Cleaning the drain pump holder.
  • Page 39 Cleaning and servicing en Insert the drain hose into the CAUTION - Risk of scalding! holder. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 40: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Clean the interior, the thread on Screw the pump cap as far as it the pump cap and the pump hous- will go. ing. The handle on the pump cap must be in a vertical position. Ensure that both impellers can turn.
  • Page 41 Cleaning and servicing en Remove any blockages from the intake opening. Note: Do not use any sharp or poin- ted objects.
  • Page 42: Troubleshooting

    en Troubleshooting Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
  • Page 43 Troubleshooting en Fault Cause and troubleshooting E:38 -25 -26 Inlet opening of the rubber gasket is blocked. Clean the inlet opening in the rubber gasket. ▶ → Page 40 H:32 The appliance has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum.
  • Page 44 en Troubleshooting Fault Cause and troubleshooting E:30 -20 Reduce the amount of detergent for the next wash- ▶ ing cycle with the same load. Additional water has been added. Do not add any extra water to the appliance while it ▶ is operating.
  • Page 45 Troubleshooting en Fault Cause and troubleshooting Home Connect is not Different causes are possible. working properly. Reset the appliance network settings. → Page 35 Set up Home Connect again. → Page 34 Go to www.home-connect.com. ▶ The programme does Childproof lock is activated. not start. Deactivate the childproof lock. → Page 33 ▶...
  • Page 46 en Troubleshooting Fault Cause and troubleshooting Whooshing, hissing or Not a fault. Water is pumped in or detergent solution sucking noises. is pumped out. No action required. Banging noises, rat- A foreign object is in the drain pump. tling in the drain Clean the drain pump.
  • Page 47 Troubleshooting en Fault Cause and troubleshooting Water is leaking out at The water outlet hose is not connected correctly or is the water outlet hose. damaged. Check the installation of the water outlet hose. ▶ → Page 11 Replace the water outlet hose if it is damaged. Water is leaking from Dirt on the door or seal causes leaks.
  • Page 48: Emergency Release

    en Transportation, storage and disposal 18.1 Emergency release 19.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 38 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
  • Page 49: Disposing Of Old Appliance

    Customer Service en 19.4 Disposing of old appli- Customer Service 20 Customer Service ance Function-relevant genuine spare parts Customer Service Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
  • Page 50: Aqua-Stop Guarantee

    en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 20.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
  • Page 51: Consumption Values

    Consumption values en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 52 Maximum: ¡ compliance with relevant statutory 1000 kPa requirements. (10 bar) A detailed Declaration of Conformity can be found online at siemens- Length of the wa- 1.50 m home.bsh-group.com/uk/ among the ter inlet hose additional documents on the product Length of the wa- 1.50 m...
  • Page 53 ¡ Connectable Products) Regulations 645 v2.1.1; 2023 can be found online at provision 5.3-13 of ETSI EN 303 ¡ www.siemens-home.bsh-group.com/ 645 v2.1.1. uk/home among the additional docu- ments on the product page for your Support period appliance. BSH Hausgeräte GmbH will provide...
  • Page 56 EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom BSH Hausgeräte GmbH Carl-Wery-Straße 34...

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