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WG56H2A0ES Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
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Further information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 23 1.1 General information.... 4 9 Programmes ...... 26 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 30 1.4 Safe installation ...... 5 11 Laundry........ 30 1.5 Safe use ........
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21 Customer Service.... 52 15.2 Using the manual dosing 21.1 Product number (E-Nr.), compartment ...... 34 production number (FD) 15.3 Adapting the dis- and consecutive numbering penser ........ 35 (Z-Nr.) ........ 52 15.4 Setting the basic dosage 21.2 AQUA-STOP guarantee .. 53 amount ........
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en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
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Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
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en Safety WARNING ‒ Risk of injury! The heavy weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
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Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
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Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its ▶ features. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶...
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en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
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Environmental protection and saving energy en Remove all detergent residue, If you do not use the appliance for an ▶ spray residue or other residues im- extended period, it automatically mediately if they come into contact switches to standby mode. with the appliance. Installation and connection 4 Installation and con- Environmental protection and saving energy...
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en Installation and connection erate properly, or this may result in ATTENTION! material damage or damage to the If residual water in the appliance appliance. freezes, this may cause damage to Do not operate the appliance with the appliance. ▶ incomplete or defective accessor- Do not install or operate this appli- ▶...
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Installation and connection en Unscrew and remove all of Installation loca- Requirements the screws for the 4 transit bolts tion using a WAF 13 wrench. Against a wall Do not trap the power cord or the hoses between the wall and the appli- ance.
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en Installation and connection Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4"). Push the 4 cover caps downwards. Open the water tap carefully and check that the connection points are tight. Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.
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Installation and connection en 4.6 Aligning the appliance Sink Fix and secure the water outlet In order to reduce noise and vibra- hose with an el- tion and to prevent the appliance bow. from moving, align the appliance cor- → "Accessories", rectly. Page 30 Use a WAF 17 wrench to loosen the lock nuts in a clockwise direc- Plastic pipe with...
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en Before using for the first time Use a WAF 17 wrench to tighten Pour approx. 1 litre of water into the lock nuts against the housing the manual dosing compartment. until they are hand-tight. Add washing powder containing In doing so, hold the foot tight and oxygen bleach to the manual dos- do not adjust its height.
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Familiarising yourself with your appliance en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
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en Familiarising yourself with your appliance Manual dosing compartment → "Using the manual dosing compartment", Page 34 : Dispenser for fabric softener or liquid detergent → "Intelligent dosing system", Page 34 : Dispenser for liquid deter- gent → "Intelligent dosing system", Page 34 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
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Familiarising yourself with your appliance en tings by pressing the buttons. The ac- tivated settings are highlighted in col- our on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶ the display. Do not press on the display using ▶...
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en Display Display 7 Display The display shows the current set- Display tings, options or relevant information. Depending on the programme status, the display shows some information in area, e.g. . Note: Additional functions may be available as a result of software updates. → "Installing the software update", Page 36 If a software update is available, you can find further information in the Home Connect app.
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Display en Display Description Start, cancel or pause Lights up: The programme is running and can be can- ¡ celled or paused. Flashes: The programme can be started or continued. ¡ You can remove or add laundry, and interrupt the current programme.
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en Display Display Description Settings that are not available on the appliance have been set via the Home Connect app. You can find more information in the Home Connect app. Lights up: The intelligent dosing system for liquid deter- ¡ gent is activated. Flashes: The fill level of the dispenser is below the min- ¡...
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Buttons en Buttons 8 Buttons Buttons Note: Additional functions may be available as a result of software updates. → "Installing the software update", Page 36 If a software update is available, you can find further information in the Home Connect app. The selection of programme settings depends on the programme that is set. Button Selection More information...
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en Buttons Button Selection More information termin. Up to 24 hours Set the programme end time. The programme duration is already in- cluded in the set number of hours. Once the programme has started, the programme duration is displayed. ...
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Buttons en Button Selection More information the manual dosing compartment for the main wash. → "Detergent drawer", Page 17...
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en Programmes Programmes 9 Programmes Programmes Notes The laundry's care labels provide you with additional information about pro- ¡ gramme selection. The programme's temperature setting guarantees that the recommended ¡ temperature on the care label is not exceeded. The temperature that is reached in the appliance may differ from the set temperature.
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Programmes en Programme Description Max. load (kg) Wash items made from cotton, linen or synthetic fabrics. Suitable for lightly soiled laundry. Programme setting: Max. 60 °C ¡ Max. 1600 rpm ¡ delicado/seda Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk.
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en Programmes Programme Description Max. load (kg) Note: Once the set temperature has been reached, it remains constant throughout the entire washing process. Programme setting: Max. 60 °C ¡ Max. 1600 rpm ¡ – smartFinish Suitable for shirts, T-shirts and similar fabrics made from cotton or linen.
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Programmes en Programme Description Max. load (kg) automático Wash hard-wearing items made from cotton or syn- thetic fabrics. The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally.
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en Accessories Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 52. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx.
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Detergents and care products en Requirement: The appliance has Detergents and care products 12 Detergents and care been correctly installed and connec- ted. → Page 11 products Press ▶ You can protect your appliance and Detergents and care products The switch-on process takes a few your laundry by selecting and using seconds.
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en Basic operation Start the programme. → Page 32 13.5 Starting the programme Note: If the intelligent dosing system 13.3 Opening the door is activated, make sure that the dis- Take hold of the door's recessed pensers have been filled → Page 34 grip and pull on the door. and the basic dosage has been set → Page 35.
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Childproof lock en Note: If you want to add laundry, Remove the laundry from the follow the instructions on the dis- drum. play. → "Display", Page 22 13.11 Put the appliance into → "Display", Page 21 standby mode Open the door. → Page 32 Press Add or remove laundry. Wipe the rubber gasket dry and re- Close the door.
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en Intelligent dosing system If you are using the intelligent dos- ¡ 14.2 Deactivating the child- ing system, do not add additional proof lock detergent or fabric softener into the compartment for manual dos- Requirement: To deactivate the ing. This is to prevent overdosing childproof lock, the appliance must or foam formation.
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Home Connect en you want to add additional care tion for 4.5 kg of normally soiled product, e.g. stain remover or starch, laundry. In doing so, note the water use the manual dosing compartment. hardness. Note: Observe the information about Tip: You can also set the basic detergents and care products dosage amount in the Home Connect → Page 31.
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en Home Connect Operating the appliance on the ap- To exit the Home Connect settings, ¡ ¡ pliance itself always takes priority. press and hold for approx. 3 During this time it is not possible seconds. to operate the appliance using the 16.4 Deactivating Wi-Fi on the Home Connect app.
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Basic settings en This initial registration prepares the 16.7 Remote start Home Connect functions for use and Enable the appliance for remote start is only required when you want to via the Home Connect app. use the Home Connect functions for the first time. Note Remote start will be deactivated in Note: Please note that the the following circumstances:...
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en Cleaning and servicing Adjust the basic setting: To change the value, press ‒ termin.. To reset the appliance to the ‒ factory settings, press and hold for approx. 3 seconds. Press to start the Drum ‒ Clean. To exit the basic settings, press any button except for ...
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Cleaning and servicing en Run the programme without laun- Remove the pump unit. dry but with washing powder that contains oxygen bleach or a clean- ing agent for caring for the inside of the appliance. → "Accessories", Page 30 18.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the...
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en Cleaning and servicing Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
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Cleaning and servicing en Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump Ensure that both impellers can turn. Requirement: The drain pump is empty. → Page 40 Since water may remain in the drain pump, unscrew the pump cap carefully.
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Cleaning and servicing en Screw the pump cap as far as it Remove any blockages from the will go. intake opening. The handle on the pump cap must Note: Do not use any sharp or poin- be in a vertical position. ted objects. Insert and close the maintenance flap.
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en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
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Troubleshooting en Fault Cause and troubleshooting E:38 -25 -26 Drain pump is blocked. Clean the drum. → Page 38 If the fault persists, clean the drain pump. → Page 40 Inlet opening of the rubber gasket is blocked. Clean the inlet opening in the rubber gasket. ▶...
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en Troubleshooting Fault Cause and troubleshooting E:30 -20 Critical malfunction. Turn off the water tap. ▶ With this error message, the appliance starts a drain- ing process. Wait approx. 5 minutes until the draining process ends. Restart the appliance. If required, start the draining process again. If the fault persists, call customer service.
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Troubleshooting en Fault Cause and troubleshooting or heavy foam Detergent dosage is too high. build-up. Mix one tablespoon of fabric softener with 0.5 litres ▶ of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). If intelligent dosing is activated, reduce the basic ▶...
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en Troubleshooting Fault Cause and troubleshooting The door cannot be The door is locked. opened due to a Open the door using the emergency release. ▶ power cut. → Page 51 Drum jerks after the Not a fault. An internal motor test is started. programme starts.
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Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning or Check whether the detergent in the dispenser has detergent residues on thickened. the laundry. If the detergent is unsuitable or has thickened, empty it out and clean the dispenser. → Page 39 The basic dosage is not correctly adjusted. Set the basic dosage.
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en Troubleshooting Fault Cause and troubleshooting Water is leaking from Dirt on the door or seal causes leaks. below the door. Clean the door and the seal. ▶ Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria.
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Transportation, storage and disposal en 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 40 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
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en Customer Service 20.4 Disposing of old appli- Customer Service 21 Customer Service ance Function-relevant genuine spare parts Customer Service Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
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Customer Service en Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
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en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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(1 bar) requirements. Maximum: ¡ A detailed Declaration of Conformity 1000 kPa can be found online at siemens- (10 bar) home.bsh-group.com/uk/ among the Length of the wa- 1.50 m additional documents on the product ter inlet hose page for your appliance.
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¡ Connectable Products) Regulations 645 v2.1.1; 2023 can be found online at provision 5.3-13 of ETSI EN 303 ¡ www.siemens-home.bsh-group.com/ 645 v2.1.1. uk/home among the additional docu- ments on the product page for your Support period appliance. BSH Hausgeräte GmbH will provide...
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EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom BSH Hausgeräte GmbH Carl-Wery-Straße 34...