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Z930 Series User’s Guide If you need assistance: ❖ Technical support is available online at Toshiba’s Web site at support.toshiba.com At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
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Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
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This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
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VCCI Class B Information Taiwan Article 14 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.
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2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan.
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Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.art-telecom.fr) pour la procédure à suivre. Italia: License required for indoor use. Use with outdoor installations not allowed.
Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for...
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
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(Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
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Atheros is a registered trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
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See www.mpegla.com. Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Introduction................23 This guide ...............25 Safety icons ............26 Other icons used..........26 Your computer’s features and specifications ..27 Other documentation ..........27 Service options ............27 Chapter 1: Getting Started............28 Selecting a place to work ........28 Setting up a work environment ......28 Keeping yourself comfortable ......29 Computer user comfort recommendations ..29 Good Working Posture ........29...
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Connecting to a power source ........36 Charging the main battery........39 Using the computer for the first time ......39 Setting up your software........40 Registering your computer with Toshiba ....40 Adding optional external devices......40 Adding memory (optional) ........41 Recovering the Internal Storage Drive ....41 Recovering to out-of-box state (recommended recovery method)....42...
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What to do when the main battery runs low ..79 Setting battery notifications ......79 Conserving battery power ........80 Power Plans............81 Using a hot key to set the Power Plan....82 Using the TOSHIBA eco power plan......83 Changing the main battery ........84 Taking care of your battery ........84...
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Using an instant password......102 Using a supervisor password......102 Using a user password ........104 TOSHIBA Face Recognition Utility......106 TOSHIBA Security Assist ........107 TOSHIBA PC Diagnostic Tool Utility......109 Mouse Utility ............110 TOSHIBA Hardware Setup........111 TOSHIBA Sleep Utility ...........113 Starting the TOSHIBA Sleep Utility....113 USB Sleep and Charge ........113...
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Using the Fingerprint Authentication Utility..118 Fingerprint Logon ...........119 Care and maintenance of your fingerprint reader ......119 Fingerprint reader limitations ......121 TOSHIBA eco Utility™ ...........121 TOSHIBA Service Station ........122 TOSHIBA PC Health Monitor .........122 ® ConfigFree ............123 Getting Started..........124 ® ConfigFree Utilities........124...
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® in the Windows operating system ...141 If you need further assistance.......145 Contacting Toshiba .........146 Other Toshiba Internet Web sites......146 Toshiba’s worldwide offices........147 Appendix A: Hot Keys/TOSHIBA Cards........148 Hot Key Cards ............148 Using the Hot Key Cards .........149 Hot key functions ..........150 Volume Mute ..........150...
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.
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(RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause...
Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.
Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches.
Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing.
Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline.
Getting Started Selecting a place to work Health Administration Web site at: osha.gov/SLTC/etools/computerworkstations/ Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏...
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Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury.
Getting Started Selecting a place to work Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data. ❖...
Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 40 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, and memory.
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Getting Started Connecting to a power source Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
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Getting Started Connecting to a power source Plug the AC adaptor cord into the DC-IN on the side of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green.
Getting Started Charging the main battery Charging the main battery NOTE The computer’s battery is not accessible by the user. Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows green.
Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed by either visiting the Toshiba Website at register.toshiba.com...
Contact the location you purchased the computer at for more information on adding memory to your computer. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module.
AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See “Erasing the Internal Storage Drive” on page 54 more information.
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Getting Started Recovering the Internal Storage Drive internal storage drive or using recovery media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery media” on page To recover the original factory image using the utilities on your computer’s internal storage drive: Make sure the computer is turned off.
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Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
Getting Started Recovering the Internal Storage Drive Click Next to begin the recovery. When the process is complete, a message displays indicating that the internal storage drive has been recovered. Press any key on the keyboard to restart the computer. Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C: drive.
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Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process.
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Getting Started Recovering the Internal Storage Drive the C: partition. You can resize and recover the C: drive using the utilities stored on your computer’s internal storage drive or using recovery media, if you have created such media. To recover using the first method, follow the procedure below.
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Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba web site at accessories.toshiba.com. It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media.
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Click the Start button and, in the Search field, type Recovery Media Creator. In the list that appears above, click on your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box Select DVD or USB Flash from the drop-down lists next to “System Recovery Media”...
Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process.
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Click Yes to continue. When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next.
For more information, “Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery media. ❖...
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Getting Started Erasing the Internal Storage Drive ❖ Delete all data and partitions from the hard disk—This option deletes all of the data on the internal storage drive without overwriting the drive. ❖ Delete all partitions and overwrite all sectors on the hard disk—This option deletes all data and then overwrites the entire internal storage drive for security purposes.
To reinstall drivers and applications: Click the Start button and, in the Search field, type TOSHIBA Application Installer. In the list that appears above, click on your selection. Click Next.
Getting Started Checking the internal storage drive operating status Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications. You can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to: ❖...
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Getting Started Checking the internal storage drive operating status Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your computer.
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To stop scrolling, lift your finger off of the touch pad. To enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then (Sample Illustration) click on Settings. Double-click on...
Getting Started Checking the internal storage drive operating status Do the following: Example: Zoom in/out To zoom in: ❖ Place two fingers close together on the touch pad and then slide them apart. (Sample Illustration) Zooming in To zoom out: ❖...
Touch pad setting options vary by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, do one of the following: ❖...
Getting Started Connecting an external device Connecting an external device NOTE Depending on your system, some models may include USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). You can easily attach an external device your computer. To do this: Read the directions that came with the device to see if you first need to install new software.
Getting Started Using external display devices Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible television or display device to the computer: ❖ Connect one end of an HDMI™ cable (not included with your computer) to the HDMI™ Out port on the side of your computer, and then connect the other end of the cable to your television or display device.
Getting Started Customizing your computer’s settings ❖ Built-in display only ❖ Built-in display and external monitor (simultaneously) ❖ External monitor only ❖ Built-in display and TV (or other external video device) ❖ TV (or other external video device) ❖ External monitor and TV ❖...
Getting Started Caring for your computer Caring for your computer This section gives tips on cleaning and moving your computer. For information about taking care of your computer’s battery, see “Taking care of your battery” on page NOTE Please handle your computer carefully to avoid scratching or damaging the surface.
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Using the keyboard ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the Internet. ❖...
Learning the Basics Starting a program ❖ The uppercase letter O and the number 0 are not interchangeable. Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys , and keys do different things depending on the Ctrl program you are using.
Learning the Basics Starting a program If you prefer to open the program first, you have four options. You can: ❖ Use the Search programs and files field in the Start menu ❖ Double-click the icon for the program on your desktop ❖...
Learning the Basics Saving your work Click the program group, in this example, Accessories. The Accessories menu is displayed. Click the program, in this example, WordPad. WordPad opens. To close the program, click the Close button in the upper-right corner of the program’s window. Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash...
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
® *Toshiba EasyGuard technology comprises a number of features some of which may or may not be available on a particular Toshiba computer depending on the model selected. See easyguard.toshiba.com for detailed information. Running the computer on battery power The computer contains a Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet.
Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the computer.
Mobile Computing Running the computer on battery power The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius).
Mobile Computing Monitoring main battery power NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ) with the ON/OFF light ( When the ON/OFF light flashes amber, it indicates that the system is ® suspended (using the Windows operating system Sleep command). System indicator lights AC power light eco Utility™...
Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Mobile Computing Monitoring main battery power Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery lasts when you are using the computer depends on a number of factors, such as:...
Mobile Computing Monitoring main battery power ® Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The following sections describe how to choose a Power Plan and discuss each power-saving option.
Mobile Computing Monitoring main battery power Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings are available for each item. Click OK to save the plan changes you have performed.
For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, press the eco Utility™ button.
If you find that a new battery is needed, contact the location you purchased the computer at for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a new battery.
Disposal of this product may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government. In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit us.toshiba.com/green.
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area ® (Sample Image) Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
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Exploring Your Computer’s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. ®...
For information on how to set up a wireless connection, refer to your wireless networking device documentation or your network administrator. NOTE To enable or disable wireless communication, use the Hot Key . For more information see “Hot Keys/TOSHIBA Cards” on Fn + F8 page 148.
Exploring Your Computer’s Features Exploring audio features NOTE When the Wireless antenna is ON, the wireless indicator light will be lit. ® For help with common Wi-Fi networking problems, see “Wireless networking problems” on page 138. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports.
Exploring Your Computer’s Features Using the Web Camera Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button. The Save As dialog box appears. To save the file, type a file name, and then click Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers.
Exploring Your Computer’s Features Using the Memory card reader NOTE To email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary. To access the Web Camera, click the Start button and, in the Search field, type Web Camera.
Exploring Your Computer’s Features Using the Memory card reader Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection.
Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ® ConfigFree Connectivity Doctor ❖ ® Bluetooth Settings (Sample Image) TOSHIBA Assist window – Connect tab...
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab...
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
To reinstall drivers and applications: Click the Start button and, in the Search field, type TOSHIBA Application Installer. In the list that appears above, click on your selection. Click Next.
When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
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TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
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Deleting a user password To cancel the power-on password function and delete the user password: Click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection. The TOSHIBA Assist window appears.
TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face...
TOSHIBA Security Assist TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the ways that you protect your system.
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Utilities TOSHIBA Security Assist ❖ Log on Settings—Select this category to set up security options that protect individual user accounts. ❖ Password of current user: Check the status of the ® Windows password for the account to which you are currently logged on.
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: Click the Start button and, in the Search field, type PC Diagnostic Tool.
Click the Start button and, in the Search field, type Mouse. In the list that appears above, click on your selection, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these categories: ❖...
❖ Click the Start button and, in the Search field, type HWSetup. In the list that appears above, click on your selection, or click the TOSHIBA Hardware Settings icon in the Optimize tab TOSHIBA Assist. The TOSHIBA HWSetup screen appears.
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Utilities TOSHIBA Hardware Setup ❖ CPU—Allows you to enable or disable CPU frequency switching modes Dynamically Switchable—This mode is the default setting for your computer, and automatically changes the processing frequency and decreases voltage depending on the power source: ❖...
“USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility Click the Start button and, in the Search field, type Sleep Utility. In the list that appears above, click on your selection.
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Utilities TOSHIBA Sleep Utility NOTE ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
Mode, which is the default mode, will charge a wide variety of digital audio players. If your device does not charge in Auto Mode, try using Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen...
These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: Click the Start button and, in the Search field, type Button Support, or click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist.
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the...
TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Utilities Fingerprint Authentication Utility NOTE It is recommended that you complete the Fingerprint practice tutorial before starting fingerprint enrollment. The Fingerprint practice tutorial shows how to achieve the highest quality fingerprint samples. If you choose to use this utility it is strongly recommended that you delete your fingerprint template data before transferring ownership or disposing of your computer.
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Utilities Fingerprint Authentication Utility Observe the following before you swipe your finger on the reader, whether for fingerprint enrollment/registration or recognition. ❖ Wash and dry your hands thoroughly. ❖ Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of reader failures, especially during dry seasons such as winter.
TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
TOSHIBA Service Station The TOSHIBA eco Utility™ window appears. (Sample Image) TOSHIBA eco Utility™ window To activate the TOSHIBA eco power plan, select ON in the upper-left section of the screen. For more information on the TOSHIBA eco power plan and utility, click the Help button at the bottom of the window.
Utilities ® ConfigFree with your computer. For more information, see “Connectivity Doctor” on page 124. ❖ Profile Settings—The Profiles utility lets you switch between network configurations. For more information, see “Profile Settings” on page 125. Getting Started ® This section contains information about the ConfigFree main screen, and how to start and set up ConfigFree.
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Utilities ® ConfigFree ❖ Status of wired and wireless connections ❖ Wireless Connection band (a/b/g, etc.) ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in ® “profiles.”...
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Utilities ® ConfigFree ❖ Enable UAC (User Account Control) setting To create a profile: Click the icon in the notification area. Move the pointer to Profiles. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard.
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
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If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error message. Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.
The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See “Contacting Toshiba” on page 146.
If Something Goes Wrong ® The Windows operating system is not working ❖ Safe Mode with Networking ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640 x 480) ❖ Last Known Good Configuration (advanced) ❖...
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device.
Your computer has two memory module slots. Both slots are located under the keyboard and should only be accessed by a Toshiba authorized service provider. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
If Something Goes Wrong Keyboard problems The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The system may be too hot or too cold to charge properly. If you think this is the probable cause, let the system reach room temperature and try again.
If Something Goes Wrong Display problems If, while typing, strange things happen or nothing happens, the problem may be related to the keyboard itself. You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver.
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If Something Goes Wrong Display problems The screen does not look correct. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window. Choose a theme for your desktop background, under Colors, Sounds, and Screen Saver, or change the settings for each of these components individually.
If Something Goes Wrong Disk or storage drive problems Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them.
If Something Goes Wrong Sound system problems Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Sound system problems No sound is coming from the computer’s speakers.
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NOTE To enable or disable wireless communication, use the Hot Key . For more information see “Hot Keys/TOSHIBA Cards” on Fn + F8 page 148. ❖...
If Something Goes Wrong Develop good computing habits ® Windows operating system wireless management utility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice.
If Something Goes Wrong Develop good computing habits ® Data and system configuration backup in the Windows operating system ® The Windows operating system offers some easy-to-use features ® for backing up your Windows settings and your data documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
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An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
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If Something Goes Wrong Develop good computing habits Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. Prepare your backup target by connecting it and/or inserting a blank optical disc in the drive.
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If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted. Lower the limit in the TOSHIBA...
( ), if you have a non-Sleep and Charge USB port available or disable the “USB Sleep and Charge function.” For more information, see “TOSHIBA Sleep Utility” on page 113. The eSATA device is not recognized from Sleep or Hibernation mode.
Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com...
Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...
To use the Hot Key Cards: Press and hold the key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Select the desired option. The selected Card is displayed full-size with its available options below it.
Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
Hot Keys/TOSHIBA Cards Hot key functions Keyboard backlight This TOSHIBA Card or hot key enables/disables the keyboard backlight. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Keyboard backlight options ❖ To enable the keyboard backlight, select ❖...
Hot Keys/TOSHIBA Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Security options ❖ To enable lock, select ❖...
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Sleep options ❖ To enable Sleep mode, select ❖...
Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. Selecting this Card or pressing the hot key displays the...
Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness.
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ® ® Wi-Fi enabled—Enables just the Wi-Fi module. ❖...
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the touch pad This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see “Using the touch pad” on page Selecting this Card or pressing the hot key displays the...
Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key controls the keyboard backlight. Fn + This hot key allows you to zoom out. This hot key allows you to zoom in. Fn + This hot key decreases the speaker volume.
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bits per second Compact Disc CD-ROM Compact Disc Read-Only Memory...
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Glossary DIMM Dual Inline Memory Module Disk Operating System Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Erasable Programmable Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte Hard Disk Drive HDMI...
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Glossary Read-Only Memory Real-Time Clock Secure Digital SDRAM Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
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Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
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Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
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Glossary CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
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Glossary document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click—To press and release the pointing device’s primary button ® rapidly twice without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated.
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Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
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HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
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Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
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Glossary motherboard—The computer’s main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt—See system prompt. multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation.
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Glossary password—A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card—A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.
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Glossary Random Access Memory—See RAM. Read-Only Memory—See ROM. reboot—See boot, restart. removable disk—A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen.
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Glossary shortcut—See keyboard shortcut. ® Sleep—A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software—See program.
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Glossary Web—See World Wide Web. ® Wi-Fi —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)—The worldwide network of Web sites linked together over the Internet.
84 battery life 74 setting notifications 79 care 84 taking care of 84 changing 84 battery indicator light 78 charge indicator light 38 BIOS Setup charging 39 see TOSHIBA Hardware Setup charging the real-time clock button (RTC) 76...
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Index eco Utility™ 83 computer settings 64 start 89 data/entire system backup caring for your computer 65 troubleshooting 142 changing desktop battery 84 creating new icon 88 character keys 68 exploring the 87 charging the battery 39 icons 88 cleaning the computer 65 recycle bin 88 click 61 standard features 88...
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Index backing up 67 recycle bin 88 restore 71 safety 26 saving 71 installing fingerprint battery 84 authentication 118 memory modules 41 Fingerprint Authentication Utility internal storage drive using 118 recovery 41 function keys 69 keyboard headphones Alt keys 69 using 92 character keys 68 Help and Support...
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80 network precautions accessing 91 safety 33 connecting your computer 91 problem solving networking contacting Toshiba 146 wireless 90 Startup options 130 notification area 90 program, starting 69 program, starting from Start menu 70 ON/OFF indicator light 78 projector...
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Secure tab 98 Sleep mode TOSHIBA Button Support 116 hot key 154 Toshiba EasyGuard® 73 software TOSHIBA eco power plan 83 Setup Wizard 40 TOSHIBA eco Utility™ 121 software program TOSHIBA Face Recognition Utility starting 69 starting from Start menu 70...
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Error-checking 137 hot key to set a power plan 82 eSATA 145 Memory card reader 93 external display problems 136 TOSHIBA eco power plan 83 external keyboard 135 touch pad 57 external monitor 135 Web Camera 92 good computing habits 140...
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Index desktop 87 troubleshooting 130 Windows® Start menu starting a program 70 wireless networking 90 troubleshooting 138...