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Toshiba U845W-ST3N01 User Manual
Toshiba U845W-ST3N01 User Manual

Toshiba U845W-ST3N01 User Manual

Satellite u845w-st3n01
Table of Contents

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U800W Series
User's Guide
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many commonly asked technical questions plus many
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Summary of Contents for Toshiba U845W-ST3N01

  • Page 1 U800W Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
  • Page 4: Wireless Interoperability

    Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
  • Page 5: Wireless Lan And Your Health

    Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 6: Regulatory Information

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 7 NOTE The above caution applies to products that operate with an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive...
  • Page 8 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
  • Page 9 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
  • Page 10 FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
  • Page 11: Device Authorization

    Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan.
  • Page 12 Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure. Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz Countries Channels: 36, 40, 44, Channels: 52, 56, 60, Channels: 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140...
  • Page 13: Bluetooth Wireless Technology Interoperability

    Bluetooth Special Interest Group. Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for...
  • Page 14: Bluetooth Wireless Technology And Your Health

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 15: Regulatory Statements

    Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 16 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
  • Page 17 Systems Incorporated in the United States and/or other countries. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 18 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
  • Page 19: Table Of Contents

    Contents Introduction................25 This guide ...............27 Safety icons ............28 Other icons used..........28 Your computer’s features and specifications ..29 Other documentation ..........29 Service options ............29 Chapter 1: Getting Started............30 Selecting a place to work ........30 Setting up a work environment ......30 Keeping yourself comfortable ......31 Computer user comfort recommendations ..31 Good Working Posture ........31...
  • Page 20 Charging the main battery........41 Using the computer for the first time ......41 Initial setup ............42 Setting up your software........42 Registering your computer with Toshiba ....42 To Shut down your computer .........43 To Restart your computer ........43 To place your computer in Sleep mode....44 Adding optional external devices......45...
  • Page 21 Cleaning the computer ........62 Moving the computer........62 Using a computer lock ........63 Chapter 2: Learning the Basics..........64 Computing tips ............64 Using the keyboard ..........65 TOSHIBA Function keys ........66 ® Special Windows keys ........66 Mouse properties ...........66 Backlit keyboard..........67 Starting an app ............67 Starting an app from the Start screen ....67...
  • Page 22 Contents Disposing of your computer ........80 Traveling tips ............81 Chapter 4: Exploring Your Computer’s Features..... 82 Exploring the Start screen........82 Charms .............83 Tiles ..............84 Exploring the desktop ..........84 Finding your way around the desktop ....84 ® Windows Store .............86 Setting up for communications.......86 Connecting your computer to a network ...87 Exploring audio features .........88 Recording sounds..........88...
  • Page 23 Wireless networking problems......126 Develop good computing habits ......128 Data and system configuration backup ® in the Windows operating system ...129 If you need further assistance.......133 Contacting Toshiba .........134 Other Toshiba Internet Web sites......134 Toshiba’s worldwide offices........134 Appendix A: TOSHIBA Function Keys........136...
  • Page 24 Contents Functions ..............136 Help file............137 Display brightness ..........137 Output (Display switch) .........138 Disabling or enabling the touch pad....139 Media buttons ..........139 Volume Mute ..........140 Disabling or enabling wireless devices....140 Keyboard Function keys .........141 Zoom (Display resolution) ......141 Appendix B: Power Cord/Cable Connectors......142 Glossary..................143 Index..................158...
  • Page 25: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.
  • Page 26 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
  • Page 27: This Guide

    Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 28: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 29: Your Computer's Features And Specifications

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...
  • Page 30: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause...
  • Page 31: Keeping Yourself Comfortable

    Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.
  • Page 32: Using The Notebook With An External Keyboard, Mouse Or Monitor

    Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches.
  • Page 33: Typing Style

    Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing.
  • Page 34: Mobile Computing Tips

    Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline.
  • Page 35: Check List

    Getting Started Selecting a place to work For more specific recommendations on the safety and comfort of your computer environment, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/ Check list ❏...
  • Page 36 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury.
  • Page 37: Important Information On Your Computer's Cooling Fan

    Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully.
  • Page 38: Setting Up Your Computer

    Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 42 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, and memory.
  • Page 39 Getting Started Connecting to a power source Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 40 Getting Started Connecting to a power source Plug the AC adaptor cord into the DC-IN on the side of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows.
  • Page 41: Charging The Main Battery

    Getting Started Charging the main battery Charging the main battery NOTE The computer battery is not accessible by the user. Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white.
  • Page 42: Initial Setup

    Product. Product registration can be completed by one of three methods: From the Toshiba Web site at register.toshiba.com: Type in the requested information and complete the registration process. From the Start screen: Type Registration while in the Start screen, locate and complete the registration process.
  • Page 43: To Shut Down Your Computer

    Getting Started To Shut down your computer To Shut down your computer From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. ® When the Windows Charms appear, click the Settings ( Charm.
  • Page 44: To Place Your Computer In Sleep Mode

    Getting Started To place your computer in Sleep mode In the lower right of the screen, click the Power ( ) icon. Restart option Power (Sample Image) Restart Highlight Restart, and then click the Restart option. The computer closes all open applications, and restarts the operating system.
  • Page 45: Adding Optional External Devices

    Contact the location you purchased the computer at for more information on adding memory to your computer. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module.
  • Page 46: Creating Recovery Media

    Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs, please visit the Toshiba Web site at accessories.toshiba.com It is strongly recommended that you create recovery media. If the recovery files on your internal storage drive become corrupted or are deleted, you can restore your system from your recovery media.
  • Page 47 Charms appear click the Search ( Charm and, in the Search field, type Recovery Media Creator. In the list that appears, click your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box...
  • Page 48: Restoring From Recovery Media

    Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process.
  • Page 49 Getting Started Recovering the Internal Storage Drive NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor. If you have created recovery media for your system, you can restore your system from such media, if necessary. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media.
  • Page 50: Refresh Your Pc (With User's Data)

    Refresh your PC (with user’s data) Using “Refresh your PC” recovers your internal storage drive to factory default state and attempts to save your data. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work”...
  • Page 51 Get Started. The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data backup. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 69).
  • Page 52: Reset Your Pc

    Getting Started Recovering the Internal Storage Drive Your system will restart. The “Refreshing your PC” window appears. When the process ® is complete your system will reboot your Windows operating system. Reset your PC The recovery process deletes information stored on the internal storage drive.
  • Page 53 Getting Started Recovering the Internal Storage Drive Under “Remove everything and reinstall Windows,” click Get Started. The “Reset your PC” screen appears. (Sample Image) Reset your PC screen Click the Next button. The “Do you want to fully clean your drive” screen appears. (Sample Image) Do you want to fully clean your drive screen Select one of the following options: ❖...
  • Page 54: Installing Drivers And Applications

    NOTE Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
  • Page 55: Using The Touch Pad

    Getting Started Using the touch pad type TOSHIBA Application Installer. In the list that appears, click your selection Search field (Sample Image) Installing drivers and applications Click Next. Click the item you want to install. Click Install. Follow the on-screen prompts to complete the installation process.
  • Page 56 Getting Started Using the touch pad ❖ Zoom in for a close-up view ❖ Zoom out to see more information at once Touch pad Primary control button Secondary control button (Sample Illustration) The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation.
  • Page 57 Getting Started Using the touch pad Do the following: Example: Open or activate an Move the pointer to the item you want to open/activate. item Do one of the following: ❖ Tap the touch pad twice in rapid succession (Sample Illustration) ❖...
  • Page 58: Adjusting Touch Pad Settings

    NOTE Touch pad setting options vary by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com.
  • Page 59: Disabling Or Enabling The Touch Pad

    Getting Started Connecting an external device Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, press . For more information, see “Disabling or enabling the touch pad” on page 139. Connecting an external device You can easily attach an external device to your computer.
  • Page 60: Connecting An Hdmi™-Compatible Television Or Display Device

    Getting Started Using external display devices Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible television or display device to the computer: ❖ Connect one end of an HDMI™ cable (not included with your computer) to the HDMI™ Out port on the side of your computer, and then connect the other end of the cable to your television or display device.
  • Page 61: Adjusting The Quality Of The External Display

    Getting Started Using external display devices ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window NOTE The ( ) + keys navigate through the options without activating a selection. Press to activate a selection. ENTER NOTE You may also use the...
  • Page 62: Customizing Your Computer's Settings

    Getting Started Customizing your computer’s settings Customizing your computer’s settings There are several ways in which you can customize your computer to suit your particular requirements. You can go into your computer settings to make adjustments to your computer to suit your needs. From the Start or Desktop screen, move your pointer over the upper ®...
  • Page 63: Using A Computer Lock

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
  • Page 64: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
  • Page 65: Using The Keyboard

    Using the keyboard Your computer’s keyboard contains character keys, control keys, ® TOSHIBA function keys, and special Windows keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard...
  • Page 66: Toshiba Function Keys

    Learning the Basics Mouse properties TOSHIBA Function keys The TOSHIBA Function keys (not to be confused with the key) are the 12 keys at the top of the keyboard, labeled through F12. (Sample Illustration) TOSHIBA Function keys through are called function keys because they execute programmed functions when pressed.
  • Page 67: Backlit Keyboard

    Learning the Basics Starting an app ) Charm and, in the Search field, type Mouse. In the list that appears, click your selection. The Mouse Properties screen appears. You can change some of the settings in the following categories: ❖ Buttons ❖...
  • Page 68: Saving Your Work

    Learning the Basics Saving your work Below is an example using the search field to start an app: Move your pointer over the upper or lower right corner of the ® screen. When the Windows Charms appear click the Search ) Charm.
  • Page 69: Backing Up Your Work

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
  • Page 70: Chapter 3: Mobile Computing

    It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
  • Page 71: Power Management

    The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a computer’s battery life under any conditions other than the specific...
  • Page 72: Charging Batteries

    Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the AC adaptor specified by Toshiba. You can order a Toshiba AC adaptor from Toshiba’s Web site at accessories.toshiba.com. Charging the main battery To charge the main battery, plug the computer into a live electrical outlet.
  • Page 73: Charging The Rtc Battery

    Mobile Computing Charging batteries HINT: Once the battery is fully charged, we recommend that you operate your computer on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity. Please make a complete back up of your data to external media before discharging the battery.
  • Page 74: Monitoring Main Battery Power

    Mobile Computing Monitoring main battery power Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged NOTE Battery life and charge time may vary, depending upon power management settings, applications and features used.
  • Page 75: Determining Remaining Battery Power

    Mobile Computing Monitoring main battery power Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
  • Page 76: Conserving Battery Power

    Mobile Computing Monitoring main battery power To change the default notification settings: While on the desktop, click the battery ( ) icon in the Notification area. Click More power options. The Power Options window appears. Click Change plan settings under the power plan to be customized.
  • Page 77: Power Plans

    Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖...
  • Page 78: Using The Eco Power Plan

    Mobile Computing Using the eco power plan Click Create a power plan in the left pane to set up a new plan. NOTE To edit a plan or to edit advanced settings, continue to the following steps. Click Change plan settings to choose the plan you want to edit.
  • Page 79: Changing The Main Battery

    If you find that a new battery is needed, contact the location where you purchased the computer for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a new battery.
  • Page 80: Maintaining Your Battery

    Mobile Computing Disposing of your computer Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
  • Page 81: Traveling Tips

    ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 82: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in ® the Windows operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.
  • Page 83: Charms

    Exploring Your Computer’s Features Exploring the Start screen For detailed information on the new Windows 8 functionality, refer ® to the Windows Help and Support. App tiles ® (Sample Image) Windows Start screen Charms ® Use the Windows Charms to start apps, find documents, set up system components, and perform most other computing tasks.
  • Page 84: Tiles

    Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system.
  • Page 85 Exploring Your Computer’s Features Exploring the desktop You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files.
  • Page 86: Windows ® Store

    Exploring Your Computer’s Features ® Windows Store Typical tasks in the Notification area are Current time, Power usage mode, network connectivity status, and speaker volume. To activate a specific task, click the appropriate Notification area icon. Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day.
  • Page 87: Connecting Your Computer To A Network

    NOTE To enable or disable wireless communication, use the . For F12 key more information see “TOSHIBA Function Keys” on page 136. NOTE When Airplane mode is OFF, the wireless indicator light will be lit. ®...
  • Page 88: Exploring Audio Features

    Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers.
  • Page 89: Using The Web Camera

    Exploring Your Computer’s Features Using the Web Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or headphones: Locate the headphone jack on the computer.
  • Page 90: Using The Memory Card Reader

    Exploring Your Computer’s Features Using the memory card reader Using the memory card reader The memory card reader supports the use of Secure Digital™ (SD/SDHC/SDXC), and MMC cards. These media can be used with a variety of digital products: digital music players, cellular phones, digital cameras, digital video camcorders, etc.
  • Page 91: Removing Memory Media

    Exploring Your Computer’s Features Using the memory card reader Removing memory media If you are not currently on the Desktop, choose the Desktop tile on the Start screen, otherwise skip to step 2. Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the Notification area and then selecting the Safely Remove Hardware and Eject Media icon.
  • Page 92: Chapter 5: Utilities

    Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter.
  • Page 93: Desktop Assist

    Utilities Desktop Assist ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ Split Screen Utility ❖ User’s Guide Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings.
  • Page 94: Media & Entertainment

    Utilities Desktop Assist Media & Entertainment The feature available in this category is TOSHIBA Video Player. (Sample Image) Desktop Assist window – Media & Entertainment tab Tools & Utilities The features that may be available in this category are: ❖...
  • Page 95: Support & Recovery

    The features that may be available in this category are: ❖ PC Diagnostic Tool Utility ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User’s Guide (Sample Image) Desktop Assist window – Support & Recovery tab...
  • Page 96: Eco Utility

    To activate the eco power plan, select eco Mode on the left side. Click the eco Mode button. Click Close. For more information on the TOSHIBA eco power plan and utility, click the Help button at the bottom of the window.
  • Page 97: Setting Passwords

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 98 Utilities Setting passwords Click Supervisor Password. (Sample Image) Supervisor Password tab Click Set. Enter your password, and then enter it again to verify. Click Set. NOTE Under User Policy, this option may or may not ask for password verification Click OK to save your password as a text file. Click Save.
  • Page 99: Using A User Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 100: System Settings

    Enter your password. Click Delete. An authority verification pop-up screen appears. System Settings System Settings is the TOSHIBA configuration management tool ® available through the Windows operating system. To access it: To access System Settings from the Start screen begin typing System Settings, or while in the Desktop double-click the Desktop Assist icon.
  • Page 101: Sleep And Charge

    General—Allows you to view the current BIOS version or change certain settings back to their default values ❖ Keyboard—Allows you to access the wake-on keyboard function and/or set the TOSHIBA function keys mode - either Special Function mode or Standard mode. ❖...
  • Page 102 Utilities Sleep and Charge This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called “compatible port”). Compatible ports are USB ports that have the ( ) symbol icon. You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players.
  • Page 103: Enabling/Disabling Usb Sleep And Charge

    Utilities Sleep and Charge ❖ When USB Sleep and Charge function is set to Enabled, the USB Wakeup function does not work for compatible port. In that case, if there is a USB port that does not have the USB Sleep and Charge function-compatible icon ( ), attach the mouse or keyboard to it.
  • Page 104: Sleep And Music

    Sleep and Music Your Toshiba computer may be equipped with the “Sleep and Music” feature that allows you to listen to music stored on a portable audio device using the speakers of your computer, even when the computer is powered OFF - in Sleep Mode, Hibernation Mode, or shutdown state.
  • Page 105: Function Key

    Utilities Function Key Function Key Turns notifications for touch pad and backlit keyboard status ON/OFF. (Sample Image) Function Key screen NOTE The Function option is disabled by default. PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer.
  • Page 106: Pc Health Monitor

    Utilities PC Health Monitor Click the Diagnostic Tool tab. (Sample Image) PC Diagnostic Tool window Select the device(s) that you would like to test by clicking the check box that appears to the left of the device. NOTE Click the + (plus) and - (minus) symbols to expand and collapse the categories.
  • Page 107: Recovery Media Creator

    This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.
  • Page 108: Toshiba Application Installer

    Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop double-click the Desktop Assist icon.
  • Page 109: Split Screen Utility

    Utilities Split Screen Utility Split Screen Utility The Split Screen Utility enables you to create multiple display zones on a screen and to fit the active windows within those zones. NOTE Not all active windows can fit within the display zones. To access the Split Screen Utility, do one of the following: ❖...
  • Page 110: Settings

    Utilities Split Screen Utility Settings To access Settings for the Split Screen Utility, do one of the following: ❖ From the Start screen, begin typing Split Screen Utility. ❖ From the Desktop: Double-click the Desktop Assist icon. Click Tools & Utilities. Click Split Screen Utility.
  • Page 111 Utilities Split Screen Utility Settings tab On the Settings tab, you can enable or disable the Split Screen Utility, select a display zone template, and customize its operation. Enable Split Screen • The “Split Screen” icon appears on the title bar of the active window.
  • Page 112 Utilities Split Screen Utility Advanced tab (Sample Image) Advanced tab – Split Screen Utility On the Settings tab, you can create custom display zone templates to fit the windows of your favorite application. Click the New Template button to create a display zone template, and then use the following controls: Display Zone controls •...
  • Page 113: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
  • Page 114: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Select the application you want to close, then click End Task. Closing the failed application should allow you to continue working. If it does not, continue with the next step. Close the remaining applications one by one by selecting the application name, then End Task.
  • Page 115 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error message. Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.
  • Page 116: The Windows Operating System Is Not Working

    The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See “Contacting Toshiba” on page 134.
  • Page 117 If Something Goes Wrong ® The Windows operating system is not working You now have several options: Refresh your computer ❖ Your files and personalization settings won't change ❖ Your computer settings will be changed back to their defaults ❖ ®...
  • Page 118: Internet Problems

    If Something Goes Wrong ® The Windows operating system is not working ❖ Enable low resolution video mode ® Restarts Windows using your current video driver at low resolution. This allows you to reset your display settings in the event they have been improperly set. ❖...
  • Page 119: The Windows Operating System Can Help You

    ❖ Click one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device.
  • Page 120: Memory Problems

    Your computer has two memory module slots. Both slots are located under the keyboard and should only be accessed by a Toshiba authorized service provider. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery).
  • Page 121 If Something Goes Wrong Power and the batteries Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the computer.
  • Page 122: Keyboard Problems

    If Something Goes Wrong Keyboard problems Keyboard problems NOTE To capture a print screen of the entire screen, press the key. PRTSC If, while typing, strange things happen or nothing happens, the problem may be related to the keyboard itself. You have connected an external keyboard and the operating system displays one or more keyboard error messages.
  • Page 123 If Something Goes Wrong Display problems The screen does not look correct. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window. Choose a theme for your desktop background, under Colors, Sounds, and Screen Saver, or change the settings for each of these components individually.
  • Page 124: Disk Or Storage Drive Problems

    If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology.
  • Page 125 If Something Goes Wrong Disk or storage drive problems Right-click the drive you want to check. (Sample Image) Clicking on the drive In the pop-up menu, click Properties. The drive’s Properties box appears. Click the Tools tab. Click the Check button. The Error Checking box appears.
  • Page 126: Sound System Problems

    If Something Goes Wrong Sound system problems Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.
  • Page 127 NOTE To enable or disable wireless communication, use the . For F12 key more information see“TOSHIBA Function Keys” on page 136. ❖ Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of ®...
  • Page 128: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases.
  • Page 129 If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together.
  • Page 130 If Something Goes Wrong Develop good computing habits Under Restore settings select Turn on System Protection. Click OK. Click Create. In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.”...
  • Page 131 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
  • Page 132 If Something Goes Wrong Develop good computing habits the state it was in prior to the installation, undoing any changes that the installation process introduced. ❖ Back up your critical data (see “Backing up your data or your ® entire computer with the Windows operating system”...
  • Page 133: If You Need Further Assistance

    If Something Goes Wrong If you need further assistance ❖ Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖...
  • Page 134: Contacting Toshiba

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com...
  • Page 135 Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.
  • Page 136: Appendix A: Toshiba Function Keys

    Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖...
  • Page 137: Help File

    TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness.
  • Page 138: Output (Display Switch)

    TOSHIBA Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.) ❖ PC screen only ❖...
  • Page 139: Disabling Or Enabling The Touch Pad

    “Using the touch pad” on page Media buttons This TOSHIBA Function key allows you to restart the current track or go to the previous track. This TOSHIBA Function key allows you to start playing media, or pause it if currently playing.
  • Page 140: Volume Mute

    When volume mute is enabled, no sound will come from the speakers or headphones. Disabling or enabling wireless devices ® This TOSHIBA Function key enables/disables the Wi-Fi antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON).
  • Page 141: Keyboard Function Keys

    TOSHIBA Function Keys Functions Keyboard Function keys This TOSHIBA Function key allows you to zoom out. This TOSHIBA Function key allows you to zoom in. Zoom (Display resolution) This TOSHIBA Function key switches screen resolution. Cycle through the screen resolutions, and then select the desired resolution.
  • Page 142: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...
  • Page 143: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current BIOS Basic Input/Output System ® BD-ROM Blu-ray Disc Read-Only Memory bits per second Compact Disc CD-ROM Compact Disc Read-Only Memory...
  • Page 144 Glossary Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte GBps gigabit per second Hard Disk Drive HDMI High-Definition Multimedia Interface High-Definition Multimedia Interface Consumer HDMI-CEC Electronics Control...
  • Page 145 Glossary Real-Time Clock Secure Digital SDRAM Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
  • Page 146 Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
  • Page 147 Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
  • Page 148 Glossary CPU—See Central Processing Unit (CPU). CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and applications. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
  • Page 149 Glossary disk drive—The device that reads and writes information and applications on external media or hard disk. It rotates the disk at high speed past one or more read/write heads. document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved.
  • Page 150 Glossary extension—See file extension. external device—See device. file—A collection of related information, saved on disk with a unique name. A file may be an Application, information used by an Application, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
  • Page 151 HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and applications, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 152 Glossary keyboard shortcut—A key or combination of keys that you use to perform a task instead of using a pointing device such as a mouse. L1 (level one) cache—Memory cache built into the processor to help improve processing speed. See also cache, CPU cache, L2 cache. L2 (level two) cache—Memory cache installed on the motherboard to help improve processing speed.
  • Page 153 Glossary MIDI (Musical Instrument Digital Interface)—A standard for connecting musical instruments, synthesizers, and computers. The MIDI standard provides a way of translating music into a form computers can use, and vice versa. motherboard—The computer’s main circuit board that contains the processor, memory, and other primary components.
  • Page 154 Glossary palette—See color palette. password—A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card—A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.
  • Page 155 Glossary RAM (Random Access Memory)—Volatile memory that can be written to as well as read. Volatile here means that information in RAM is lost when you turn off your computer. This type of memory is used for your computer’s main memory. See also memory. Compare ROM.
  • Page 156 Glossary ® Sleep—A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software—See program. Compare hardware. solid state drive —A data storage device that utilizes solid-state memory as opposed to a hard disk (see also hard disk).
  • Page 157 Glossary utility—A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. Web—See World Wide Web. ® Wi-Fi —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
  • Page 158: Index

    Index changing 79 charge indicator light 40 AC adaptor 38 charge time 72 AC power 71 charger 72 AC power light 38 charging 41 accessing charging the real-time clock network 87 (RTC) 73 adding conserving power 76 memory (optional) 45 determine remaining power 75 optional external devices 45 disposal 80...
  • Page 159 Index setting notifications 75 computer settings 62 battery indicator light 74 BIOS Setup data/entire system backup see TOSHIBA Hardware Setup troubleshooting 131 desktop caring for your computer 62 creating new icon 84 changing exploring the 82 battery 79 icons 84...
  • Page 160 79 accessing 87 memory modules 45 connecting your computer 87 internal storage drive networking recovery 45 wireless 87 Notifications 86 keyboard backlit 67 ON/OFF indicator light 74 function keys 66 online resources special Windows® keys 66 Toshiba 69 troubleshooting 122...
  • Page 161 76 Service Station 107 precautions setting safety 35 low battery notifications 75 problem solving setting up contacting Toshiba 134 AC adaptor 38 Startup options 116 adding memory (optional) 45 communications 86 computer 38 real-time clock (RTC) software...
  • Page 162 Toshiba Web site 42 flickers 123 worldwide offices 134 slow Internet connection 118 TOSHIBA Application Installer 108 sound system 126 TOSHIBA eco power plan 78 trouble running programs 126 TOSHIBA Function Keys URL address not found 118 functions 136 USB Sleep and Charge...
  • Page 163 99 user password, setting 99 using a microphone 88 computer lock 63 Memory card reader 90 TOSHIBA eco power plan 78 touch pad 55 Web Camera 89 using the keyboard 65 Utilities 92 video projector adjusting display 61...

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