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Acer Aspire 9100 Series Service Manual
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Acer Aspire 9100 Series Service Manual

Acer Aspire 9100 Series Service Manual

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Table of Contents

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Download this manual See also: User Manual
Chapter 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Closed front viewLeft Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Left view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Lock keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Windows keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
The Euro symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 2
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Remove BIOS and HDD Password Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Chapter 3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removing the Hard Disc Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Disassembling the Hard Disc Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removing the Optical Disc Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Disassembling the Optical Disc Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the Wireless LAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

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Summary of Contents for Acer Aspire 9100 Series

  • Page 1: Table Of Contents

    Table of Contents Chapter 1 System Introduction Features ............1 System Block Diagram .
  • Page 2 Table of Contents Removing the Upper Case Assembly ....... . .52 Removing the Power Board .

  • Page 3: Aspire 9100 Series

    Aspire 9100 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 4: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 9100 service guide. Date Chapter Updates...
  • Page 5 Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 6 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 7 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 8: System Introduction

    One internal optical drive 3-in-1 MS/SM/SD card reader Display and video Thin-Film Transistor (TFT) displaying at -- 15.4” WXGA (1280 X 800) Acer CrystalBrite ® ATI MOBILITY RADEON X600 with 128 MB of video memory Simultaneous LCD and CRT display support...
  • Page 9 One DC-in jack (AC adaptor) One external monitor port One speaker/headphone-out jack One audio line-in/microphone-in jack One infrared (CIR) port One IEEE 1394 port One S-video/TV-out port One Audio/Video-in port One PAL/NTSC TV-in port Three USB 2.0 ports One Consumer infrared (CIR) port 3-in-1 MS/SM/SD card reader Aspire 9100...

  • Page 10: System Block Diagram

    System Block Diagram Chapter 1...

  • Page 11: Board Layout

    Board Layout Top View PJPD1 DC JACK TV-OUT CONNECTOR JP13 DUAL USB CONNECTOR CRT CORRECTOR CPU SOCKET JP11 SINGLE USB CONNECTOR FAN CONNECTOR LCD CONNECTOR JP31 LED CONNECTOR INVERTER CONNECTOR JP29 KEYBOARD CONNECTOR NORTH BRIDGE CD-ROM CONNECTOR GRAPHICS CHIP HDD CONNECTOR VGA MEMORY CHIP JP34 TOUCHPAD CONNECTOR...

  • Page 12: Bottom View

    Bottom View JP13 DUAL USB CONNECTOR TV-OUT CONNECTOR CD-ROM CONNECTOR CRT CONNECTOR JDIM1 MEMORY CONNECTOR JP11 SINGEL USB CONNECTOR JDIM2 MEMORY CONNECTOR JP26 IEEE1394 CONNECTOR BATT1 COIN CELL CONNECTOR JP12 SINGEL USB CONNECTOR PJP1 BATTERY CONNECTOR SOUTH BRIDGE Chapter 1...

  • Page 13: Panel

    Panel This is a brief introduction to the I/O ports, the features and the indicators. Front Panel Item Description Display screen Also called LCD (Liquid Crystal Display), displays computer output. Launch keys Buttons for launching frequently used programs. Power button Turns the computer on and off.

  • Page 14: Closed Front Viewleft Panel

    Mic-in jack Accepts inputs from external microphone. CIR Receiver Receives remote control infrared signals. Arcade/Media/Volume buttons For use with Acer Arcade and other media playing programs. Indicators (power, Hard disc, and Light to indicate the computer’s status battery) Wireless communication button/ Press to enable/disable Wireless function.

  • Page 15: Right Panel

    Icon Item/ Port Description Security keylock Connects to a Kensington-compatible computer security lock. Power jack Connects to an AC adaptor. Two USB 2.0 ports Connect to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type.

  • Page 16: Rear Panel

    Rear Panel Icon Port Description IEEE 1394 port Connects to IEEE 1394 devices. Network jack Connects to an Ethernet 10/100/1000- based network (for selected models). Modem jack Connects to a phone line. Audio/video in port Supports both audio and video input. Antenna port Connects to a (PAL/NTSC) TV antenna cable.

  • Page 17: Bottom Panel

    Bottom Panel Item Description Battery release latch Unlatches the battery to remove the battery pack. Battery bay Houses the computer’s battery pack. Hard disc bay Houses the computer’s hard disc (secured by a screw). Memory comparment House the computer’s main memory and Mini PCI Card. Cooling fan Helps keep the computer cool.

  • Page 18: Indicators

    Indicators The computer has six easy-to-read status icons on the upper-right above the keyboard. In addition, there are four indicators located on the front panel. Icon Function Description Caps Lock Lights when Caps Lock is activated. Icon Function Description Num Lock Lights when Numeric Lock is activated.

  • Page 19: Using The Keyboard

    Using the keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When is on, all alphabetic characters typed are in uppercase.

  • Page 20: Windows Keys

    Desired access Num lock on Num lock off Type numbers Use embedded keypad in the sam way as the numeric keypad on a standard keyboard. Type letters Hope Fn while typing letters on embedded Type the letters in a normal manner. keypad.

  • Page 21: Hot Keys

    Displays a list of the hotkeys and their functions. Hot Key Icon Function Description Fn-F2 Fn-F1 Acer eSetting Launches the Acer eSetting in the Acer eManager set "Acer by the Acer Empowering key “ “ eManager" on page 23 Fn-F2 Acer Launches the Acer ePower-Management in the Acer...

  • Page 22: The Euro Symbol

    “. eManager" on page 23 "Acer Press the Empowering key “ “ to run the Acer eManager. Please see an Internet browser as default, but it Fn-F3 eManager" on page 23 can be reset by users. "Acer eManager" on page "Acer eManager"...
  • Page 23 Function Description Icon Function Description Web broswer Internet browser apllication (User- programmable) eManager eManager launch key (User-programmable) "Acer eManager" on page 23 "Acer eManager" on page Aspire 9100...

  • Page 24: Touchpad

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and suuport. Touchpad basics The following items teach you how to use the touchpad: * Move your finger across the touchpad (2) to move the cursor.
  • Page 25 Function Left button Right button Touchpad Execute Click twice quickly. Tap twice (at the same speed as double-clicking a mouse button). Select Click once. Tap once. Drag Click and hold, then use Tap twice (at the same speed finger to drag the cursor on as double-clicking a mouse the touchpad.

  • Page 26: Hardware Specifications And Configurations

    Hardware Specifications and Configurations System Board Major Chip Item Controller System core logic ® ® Intel Alviso(north bridge)+Intel ICH6-M (south bridge) Audio controller RealTek ALC250 AC 97 Codec Video controller ATI M24P (ATI MOBILITY RADEON Keyboard controller KB910 CardBus Controller ENE CB712 IEEE Controller VIA VT6301S...
  • Page 27 System Memory Item Specification Onboard memory size DIMM socket number 2 Sockets Supports memory size per socket 256MB Supports maximum memory size 2048MB Supports DIMM type DDR-DRAM Supports DIMM Speed 333 MHz Supports DIMM voltage 2.5 V/1.25V Supports DIMM package 200-pin so-DIMM Memory module combinations You can install memory modules in any combinations as long as they...
  • Page 28 Modem Interface Item Specification Modem connector type RJ11 Modem connector location Rear side Wireless Module 802.11b/g (optional device) Item Specification Chipset Intel Data throughput 11M~54M bps Protocol 802.11 b+g Interface Mini-PCI type II Floppy Disk Drive Interface Item Specification Vendor & model name There is no FDD module for this product Floppy Disk Specifications Media recognition...
  • Page 29 Hard Disk Drive Interface Item Data transfer, rate 100 MB/Sec 100 MB/Sec 100 MB/Sec (host~buffer, Mbytes/ DC Power Requirements Voltage tolerance 5 +/- 5% 5 +/- 5% 5 +/- 5% Combo Drive Interface Item Specification Remark Vendor & model name DVD/CDRW TOSHIBA TS-L462A General Specification Interface...
  • Page 30 Combo Drive Interface Item Specification Remark Format compatibility CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I /FMV (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio &...
  • Page 31 DVD-RW Interface Item Specification Loading mechanism Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release Power Requirement Input Voltage 5 V +/- 5 % (Operating) Audio Interface Item Specification Audio Controller Realtek ALC250 Audio onboard or optional Built-in Mono or Stereo...
  • Page 32 Video Resolutions Mode Monitor Resolution 1920x1440 2048x1536 Resolution, colors and maximum refersh rate (Hz) in 256, 65K or 16.7M colors. NOTE: 16:9 aspect ratio monitors are supported on 1920x1080 and 848x480 on Windows(R)XP, Windows(R) 2000 and Windows(R)ME. The complete list of resolutions depends on the driver version and operating system.
  • Page 33 Item Specification Vendor & model name SAMSUNG LTN154X3-L01-G LG LP154W01-A3 GLARE GLARE Screen Diagonal (mm) 15.4inch 15.4inch Active Area (mm) 331.2(H)x207.0(V) 331.2(H)x207.0(V) Display resolution (pixels) WXGA (1080x800) WXGA (1080x800) Pixel Pitch 0.25875(H)x0.25875(H)mm 0.25875(H)x0.25875(H)mm Pixel Arrangement RGB vertical stripe RGB vertical stripe Display Mode Normally white Normally white...
  • Page 34 AC Adapter Item Specification Load 0(min) 3.16A(max) Output Ratings (CC mode) DC output voltage 19V +/-1.0V for CV mode Constant current mode 3.6 +/- 0.3A Dynamic Output Characteristics Turn-on delay time 3 sec (@ 115Vac) Hold up time 5ms (@115Vac, Full load) Over Voltage Protection (OVP) Short circuit protection 3.9A max can be protected and output can be shorted without damage...

  • Page 35: Environmental Requirements

    Power Management Power Saving Mode Phenomenon Hard Disk Standby Mode Hard disk drive is in standby mode. (spindle turned-off) Hard disk is idle within a specified period of time. Environmental Requirements Item Specification Temperature ° Operating +0~+35 Non-operating ° -20~+65 °...
  • Page 36 Chapter 1...

  • Page 37: System Utilities

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 38: Main

    Main This menu provides you the information of the system. Parameter Description System BIOS Version Displays system BIOS version VGA BIOS Version Displays VGA BIOS version Serial # Displays the serial number of the unit. UUID Number UUID=16bytes. This will be visible only when there is an internal LAN device present. System Memory This field reports the memory size of system base memory.

  • Page 39: Advanced

    Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system. FIR Ports Configure the system’s Infrared port using options: Disabled and Enabled. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

  • Page 40: Lpt Port

    Description Option DMA3 DMA Setting for Fast IR Sets a DMA channel for the printer to operate in DMA1, DMA2, ECP mode. This parameter is enabled only if Mode is set to ECP. Mode Setting Normak (16550), IrDA (HPSIR), FAST IR ASK IR, LPT Port Configure the system’s parallel port using options: Disabled and Enabled.

  • Page 41: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Set Supervisor/User Password If password on boot is required, the password must be set otherwise it cannot be enabled. The formats of the password are as follows: Length 10 characters...

  • Page 42: Boot

    Parameter Description Option Set User Password Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access. Set Supervisor Password Press Enter to set the administrator password. When set, this password protects the BIOS Setup Utility from unauthorized access.

  • Page 43: Exit

    Please select the order of the boot devices. Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Allows the user to save changes to CMOS and reboot the system. Exit Discarding Changes Allows the user Discards changes made and exits System Setup.

  • Page 44: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility.

  • Page 45: Remove Bios And Hdd Password Utility

    Remove BIOS and HDD Password Utility You can follow the steps below to clean BIOS and HDD password. Copy clnpwd.exe to a bootable disc. Boot from the disc and enter DOS mode. Execute the utility by typing clnpwd. The screen will display the following messages: Press 1-3 to clean any password shown as below 1.
  • Page 46 Chapter 2...

  • Page 47: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers...

  • Page 48: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system NOTE: Aspire 9100 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

  • Page 49: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 50 LCD Module 4 LCD Cushions LCD Bezel Inverter LCD Panel LCD Coaxial LCD Brackets Cable Screw List Item Description SCREW F040 9 5.0X5.0 9.5X(IO) R00 SCREW M2.0X0.4P+3FP ZK(NL) SCREW M2.5 K 5/2 X0.85 4 ZK(NL) SCREW M2.5X0.45+10K NIL SCREW M2.5X0.45+8K ZBL SCREW M2.5X0.45P+3F NI SCREW M3.0X0.8P+3K NL Chapter 3...

  • Page 51: Removing The Battery

    Removing the Battery Unlatch the battery latch then remove the battery. Removing the Hard Disc Drive Module See “Removing the Battery” on page 44. Remove the screw securing the hard disk drive (HDD) cover. Then remove the HDD cover. Pull the HDD module backwards as shown. Remove the HDD module.

  • Page 52: Removing The Optical Disc Drive Module

    Removing the Optical Disc Drive Module See “Removing the Battery” on page 44. See “Removing the Hard Disc Drive Module” on page 44. Remove the screw securing the optical disc drove (ODD) module. Push the ODD module outwards with a flat headed screw driver. Then remove the ODD module.
  • Page 53 Chapter 3...

  • Page 54: Removing The Lcd Module

    Removing the LCD Module Removing the Middle Cover See “Removing the Battery” on page 44. Open the notebook as image shows. Detach the middle cover carefully then remove it. Removing the Keyboard See “Removing the Battery” on page 44. See “Removing the Middle Cover” on page 47. Remove the four screws securing the keyboard.

  • Page 55: Removing The Wireless Lan Card

    Remove the four screws securing the CPU thermal module. Then remove the CPU thermal module. NOTE: Please remove the screws in the order that the image indicates. Start from 4, 3, 2 then 1. When you reassemble the CPU thermal module, secure the screws as the order: 1, 2, 3 then 4. This can help you average the force to each screw, therefore the CPU module can be secured well.

  • Page 56: Removing The Lcd Module

    Removing the LCD Module See “Removing the Battery” on page 44. See “Removing the Middle Cover” on page 47. See “Removing the Keyboard” on page 47. Disconnect the inverter cable with a flat headed screw driver. Take out the LVDS cable then disconnect the LVDS cable. Tear off the tape securing the wireless LAN antennae then release the antennae.

  • Page 57: Disassembling The Lcd Module

    Disassembling the LCD Module Removing the LCD Bezel See “Removing the Battery” on page 44. See “Removing the Middle Cover” on page 47. See “Removing the Keyboard” on page 47. See “Removing the Fan, the CPU Thermal Module and the CPU” on page 47. See “Removing the Wireless LAN Card”...
  • Page 58 Chapter 3...

  • Page 59: Disassembling The Main Unit

    Disassembling the Main Unit Removing the Upper Case Assembly See “Removing the Battery” on page 44.. See “Removing the Hard Disc Drive Module” on page 44. See “Removing the Optical Disc Drive Module” on page 45. See “Removing the Memory” on page 45. See “Removing the LCD Module”...

  • Page 60: Removing The Touchpad Bracket, The Touchpad Board And The Touchpad

    Removing the Touchpad Bracket, the Touchpad Board and the Touchpad See “Removing the Battery” on page 44. See “Removing the Middle Cover” on page 47. See “Removing the Keyboard” on page 47. See “Removing the Power Board” on page 52. See “Removing the Upper Case Assembly”...

  • Page 61: Removing The Speaker Set

    Removing the Speaker Set See “Removing the Battery” on page 44. See “Removing the Middle Cover” on page 47. See “Removing the Keyboard” on page 47. See “Removing the Power Board” on page 52. See “Removing the Upper Case Assembly” on page 52. Disconnect the SW DJ board cable.

  • Page 62: Removing The Audio Board

    Remove the two screws securing the SW DJ board assembly. Remove the SW DJ board assembly from the lower case. Remove the two screws securing the SW DJ board and SW DJ board bracket. 10. Then remove the SW DJ board. Removing the Audio Board See “Removing the Battery”...

  • Page 63: Removing The Modem Board

    See “Removing the Middle Cover” on page 47. See “Removing the Keyboard” on page 47. See “Removing the Power Board” on page 52. See “Removing the Upper Case Assembly” on page 52. Remove the three screws securing the VGA thermal module. Then detach the VGA thermal module.

  • Page 64: Removing The Control Board

    10. See “Removing the Modem Board” on page 56. 11. Remove the two nut screws securing the main board. 12. Press the PCMCIA card button. 13. Remove the dummy card. 14. Remove the two screws securing the main board to the lower case. 15.
  • Page 65 Chapter 3...
  • Page 66 Chapter 3...

  • Page 67: Chapter 4 Troubleshooting

    Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction. make sure all optional equipment is removed from the computer.

  • Page 68: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 69: Memory Check

    Replace the main board. The following auxiliary input devices are supported by this computer: Embedded Numeric Keypad External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. Currently, we do not provide memory test program.
  • Page 70 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: 19V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the main board.

  • Page 71: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Options in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 72: Sound Check

    Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. If the external monitor has the same problem as the internal monitor, the main board may be damaged.

  • Page 73: Insyde Mobilepro Bios Post Beep Code And Post Messages

    Insyde MobilePro BIOS POST Beep Code and POST Messages The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
  • Page 74 Beep Code Message Description “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not generate system interrupts correctly. “UNEXPECTED AMOUNT OF The system memory size does not match with MEMORY - RUN SCU” the CMOS record. “CLOCK NOT TICKING CORRECTLY”...
  • Page 75 Insyde MobilePro BIOS POST Beep Code and POST Messages The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
  • Page 76 Beep Code Message Description “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not generate system interrupts correctly. “UNEXPECTED AMOUNT OF The system memory size does not match with MEMORY - RUN SCU” the CMOS record. “CLOCK NOT TICKING CORRECTLY”...
  • Page 77 Insyde MobilePro BIOS POST Beep Code and POST Messages The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
  • Page 78 Beep Code Message Description “NO INTERRUPTS FROM TIMER 0” Timer 0 of the clock timer controller does not generate system interrupts correctly. “UNEXPECTED AMOUNT OF The system memory size does not match with MEMORY - RUN SCU” the CMOS record. “CLOCK NOT TICKING CORRECTLY”...

  • Page 79: Insyde Mobilepro Bios Post Codes

    Insyde MobilePro BIOS POST Codes POST Code Macro Name Description Boot Loader--BLOAD.ASM DIAG_SYSTEM_INIT Boot started, check motherboard power is stable. DIAG_A20_DISABLE Disable A20 through A20 DIAG_INIT_CHIPSET Initialize Chipset DIAG_TEST_RAM Test the basic 640k RAM DIAG_MOVE_BB_LOADER Move boot load segment into the RAM DIAG_EXECUTE_IN_DRAM program execution from DRAM DIAG_USER_FLASH_CHECK...
  • Page 80 POST Code Macro Name Description DEBUG_POST_CHECK_CMOS_RA Send test petten to Check CMOS Ram DEBUG_POST_TEST_BATT_CMOS_ Test Battery Fail & check CMOS X-SUM DEBUG_HWIO_TEST_DMA_CTLRS Use DMA to copy data for Test the DMA controllers DEBUG_HWIO_INIT_8237 Initialize 8237A Controller DEBUG_POST_INIT_VECS Install and Initialize interrupt Vectors DEBUG_RAM_QUICK_SIZE Enter memory protect mode, use change RAM bank to do RAM Quick Sizing...
  • Page 81 POST Code Macro Name Description DEBUG_HWIO_ROM_INIT Search option rom from c800 to e000 and to Initialize option ROMs DEBUG_OEM_INIT_POWER_MAN Check special device initial power management function DEBUG_KEYB_SET_LEDS_2 Clear keyboard buffer and Update NUMLOCK status DEBUG_HWIO_FIND_80X87 Test For Coprocessor Installed, and enable coprocessor interrupt DEBUG_OEM_LAST_MINUTE_INIT Run OEM functions before boot, and enable...
  • Page 82 POST Code Macro Name Description DEBUG_PCI_ADDIN_ROM_ disable PCI video device add-in rom card decode DISABLE_2 DEBUG_RET_PCI_2 PCI device config finish DEBUG_BRIDGE_HUNT Search for PCI bridge controllor device DEBUG_PCI_IDE_FIND Search IDE controllors on the PCI bus, and config the IDE controllors DEBUG_CB_CONFIG start of cardbus config PNP BIOS -- PNPINIT.ASM...

  • Page 83: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 84 PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from DIMM actual size.
  • Page 85 Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the Enter BIOS Setup Utility to execute “Load Setup defaults”, then installed devices. reboot system. Reconnect hard disk/CD-ROM/diskette drives. External display does not work correctly. See if there is an error beep. If there is an erro beep, then change main board.

  • Page 86: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for several times to isolate the problem.

  • Page 87: Undetermined Problems

    System Check” on page 62): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
  • Page 88 Chapter 4...

  • Page 89: Chapter 5 Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View PJPD1 DC JACK TV-OUT CONNECTOR JP13 DUAL USB CONNECTOR CRT CORRECTOR CPU SOCKET JP11 SINGLE USB CONNECTOR FAN CONNECTOR LCD CONNECTOR JP31 LED CONNECTOR INVERTER CONNECTOR JP29 KEYBOARD CONNECTOR NORTH BRIDGE CD-ROM CONNECTOR GRAPHICS CHIP HDD CONNECTOR VGA MEMORY CHIP...

  • Page 90: Bottom View

    Bottom View JP13 DUAL USB CONNECTOR TV-OUT CONNECTOR CD-ROM CONNECTOR CRT CONNECTOR JDIM1 MEMORY CONNECTOR JP11 SINGEL USB CONNECTOR JDIM2 MEMORY CONNECTOR JP26 IEEE1394 CONNECTOR BATT1 COIN CELL CONNECTOR JP12 SINGEL USB CONNECTOR PJP1 BATTERY CONNECTOR SOUTH BRIDGE SW Settings Chapter 5...

  • Page 91: Chapter 6 Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 92: Aspire 9100 Exploded Diagram

    Aspire 9100 Exploded Diagram Chapter 6...
  • Page 93 Aspire 1360 Picture Partname And Description Part Number Adapter ADAPTER 65W 3PIN LITEON PA-1650- AP.06503.009 02A4 ADAPTER 65W 3PIN HI-PRO AP.0650A.001 OK066B 13QT Battery BATTERY LI-ION 8 CELLS 4.3AH BT.00803.005 SANYO 4UR18650F-2-CPL-15 BATTERY LI-ION 8 CELLS 4.3AH BT.00804.004 SONY LIP8151CMPCFSY6 Boards MODEM BOARD (FOXCONN 54.A52V5.001...
  • Page 94 Aspire 1360 Picture Partname And Description Part Number CONTROL BOARD MODULE 55.A52V5.004 Cables FFC CABLE -TOUCHPAD 50.A52V5.001 POWER CORD US 3PIN 27.A52V5.001 POWER CORD EU 3PIN 27.A52V5.002 POWER CORD UK 3PIN 27.A52V5.003 POWER CORD AUS 3PIN 27.A52V5.004 POWER CORD CHINA 3PIN 27.A52V5.005 POWER CORD DENMARK 3PIN 27.A52V5.006...
  • Page 95 Aspire 1360 Picture Partname And Description Part Number DIMM COVER 42.A52V5.002 TOUCHPAD SUPPORT BRACKET 33.A52V5.001 SW DJ BRACKET 33.A52V5.002 Communication Module WIRELESS ANTENNA ASSY 50.A52V5.002 INTEL PENTIUM M 1.6G 2M 533FSB KC.N0001.730 uFCPGA2 SL86G C-1 STEPPING INTEL PENTIUM M 1.73G 2M 533FSB KC.N0001.740 uFCPGA2 SL7SA C-1 STEPPING INTEL PENTIUM M 1.87G 2M 533FSB...
  • Page 96 Aspire 1360 Picture Partname And Description Part Number DVD/CDRW COMBO DRIVE TOSHIBA KO.02404.003 TS-L462A W/BEZEL OPTICAL DEVICE BRACKET 33.A52V5.003 DVD RW DRIVE DVD DUAL MODULE (DL) TOSHIBA 6M.A52V5.002 TS-L532A DVD DUAL DRIVE (DL)TOSHIBA TS- KO.00801.008 L532A W/BEZEL OPTICAL DEVICE BRACKET 33.A52V5.003 HDD/ HARD DISK DRIVe Chapter 6...
  • Page 97 Aspire 1360 Picture Partname And Description Part Number HDD 60GB 2.5IN. 4200RPM SEAGATE KH.06001.002 N2 ST960821A F/W 3.01 HDD 60GB 2.5IN. 4200RPM TOSHIBA KH.06004.004 PLUTO MK6025GAS(ROHS) F/W KA200A HDD 60GB 2.5IN. 4200RPM HGST KH.06007.006 MORAGA IC25N060ATMR04-0 08K0634 F/S:AD4A HDD 80GB 2.5IN. 4200RPM TOSHIBA KH.08004.003 PLUTO MK8025GAS F/W KA023 HDD 80GB 2.5IN.
  • Page 98 Aspire 1360 Picture Partname And Description Part Number KEYBOARD CHICONY NORWAY KB.A5203.014 KEYBOARD CHICONY PORTUGUESE KB.A5203.009 KEYBOARD CHICONY RUSSIAN KB.A5203.012 KEYBOARD CHICONY SPAIN KB.A5203.008 KEYBOARD CHICONY SWEDEN KB.A5203.013 KEYBOARD CHICONY SWISS/G KB.A5203.005 KEYBOARD CHICONY THAILAND KB.A5203.019 KEYBOARD CHICONY TRADITIONAL KB.A5203.020 CHINESE KEYBOARD CHICONY TURKISH KB.A5203.017...
  • Page 99 Aspire 1360 Picture Partname And Description Part Number LCD INVERTER 19.A52V5.001 LCD CABLE - 15.4 WXGA 50.A52V5.003 INVENTER CABLE 50.A52V5.004 LCD PANEL WITH LOGO W/ANTENNA 60.A52V5.003 15.4 LCD BEZEL 15.4 IN. 60.A52V5.004 LCD BRACKET L 33.A52V5.005 Chapter 6...
  • Page 100 Aspire 1360 Picture Partname And Description Part Number LCD BRACKET R 33.A52V5.006 LCD RUBBER - CIRCLE 47.A52V5.001 LCD RUBBER - LONG 47.A52V5.002 LCD SCREW PAD 47.A52V5.003 MAINBOARD MAINBOARD 915GM M24-128MB FOR TV SKU W/ 3 IN 1, PCMICA SLOT W/O CPU MEMORY MAINBOARD 915GM M24-128MB NON TV SKU W/ 3 IN 1, PCMICA SLOT W/O...
  • Page 101 Aspire 1360 Picture Partname And Description Part Number THERMAL MODULE-VGA 34.A52V5.002 MISCELLANEOUS RUBBER FOOT - REAR 47.A52V5.004 RUBBER FOOT - FRONT 47.A52V5.005 POINTING DEVICE TOUCHPAD W/TOUCHPAD BOARD 56.A52V5.001 SPEAKER SPEAKER SET (R&L) 23.A52V5.002 ACCESSORY STRC-100 PCMCIA SLOT REMOTE LZ.A2902.001 CONTROL MCERC-200 REMOTE CONTROLLER LC.MCE05.001 MCEIR-210 RECEIVER...

  • Page 102: Aspire 9100 Series

    Appendix A Model Definition and Configuration Aspire 9100 Series Model Remote Card Wireless Memory Number (GB) Controller Reader AS9104W PM760 N15.4WXG 2*256 STRC-100 3-in-1 INT2200 PCMCIA BG_MW 2*256 100 (for France, 2*512 Italy, Appendix A...

  • Page 103: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 104 ® ® Microsoft Windows XP Environment Test Item Specifications Processor Intel Pentium M 730 (1.6G 2M 533FSB) Intel Pentium M 740 (1.73G 2M 533FSB) Intel Pentium M 750 (1.87G 2M 533FSB) Intel Pentium M 760 (2.0G 2M 533FSB) Intel Pentium M 770 (2.13G 2M 533FSB) Memory 256MB DDR333 INFINEON HYS64D320 20HDL-6-C 32X64 (.11U)
  • Page 105 IBM OBI International ISDN PC Card I/O Peripheral I/O - Display Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD (DVI) I/O - Projector...
  • Page 106 Item Specifications I/O - USB (Speaker/Joystick)) JS USB Digital Speaker Panasonic USB Speaker EAB-MPC57USB AIWA Multimedia Digital Speaker Microsoft SideWinder Precision Pro Joystick Logitech WingMan RumblePad I/O - USB Camera Intel Easy PC Camera Logitech QuickCam Express Internet Logitech QuickCam Home PC Video Camera Orange Micro USB 2.0 Web Cam I/O - USB Storage Drive Logitech CDRW +DVDROM combo USB interface...

  • Page 107: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 108 Appendix C...
  • Page 109 Index DIMM Combinations 20 AC Adapter 26 Disassembly AFLASH Utility 37 Battery Pack 43 Audio 19 Procedure Flowchart 42 Display 1 display Battery 25 hotkeys 14 BIOS 19 Display Standby Mode 27 package 19 DVD-ROM Interface 22, 23 ROM size 19 ROM type 19 vendor 19 Environmental Requirements 28...
  • Page 110 L2 cache 19 Test Compatible Components 96 Touchpad 19 touchpad Mechanical Specification 28 hotkey 14 media access Touchpad Check 64 on indicator 11 Troubleshooting 60 Memory Check 62 Model Definition 95 Modem 20 Undetermined Problems 80 USB 25 utility Notebook Manager BIOS 30 hotkey 14 num lock...
  • Page 111 Index...

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