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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Washer not performing as expected (cont.)
Incorrect dispenser
Clogged dispensers or laundry
operation
products dispensing too soon.
Liquid chlorine bleach not used in
bleach compartment.
Water in dispenser after cycle has
finished.
Single-dose laundry
Adding laundry packet incorrectly.
packet not dissolving
Cycle time changes or
Normal washer operation.
cycle time too long
Excessive suds in washer.
Load may be out of balance.
Not using correct cycle for load type.
22
Possible Causes
Solution
Do not overfill dispenser. Overfilling causes immediate
dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature if
possible, depending on your load.
Use only liquid chlorine bleach in the bleach compartment.
It is normal for small amounts of water to remain in dispenser at
the end of the cycle.
Be sure laundry packet is added to washer drum before
adding clothes. Do not add packet to dispenser. Follow the
manufacturer's instructions to avoid damage to your garments.
The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load.
The options you select will also affect the cycle times.
When excessive suds are detected, a special suds routine
automatically starts to remove extra suds and ensure proper
rinsing of your garments. This routine will add time to the
original cycle.
When load unbalance occurs, a washing process will start
to redistribute the load. This extends the cycle time. Avoid
washing single items. Balance a single item such as a rug or
jeans jacket with a few extra items.
The Quick Wash cycle is designed for smaller load sizes
(3–4 items) of lightly soiled garments. If larger loads are
washed in this cycle, cycle time will be increased.
When using the Quick Wash or Delicates cycles, you should
wash small loads. This ensures a gentle wash for your garments
without increasing cycle times.
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