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Samsung PN51E550 E-Manual
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Samsung PN51E550 E-Manual

Samsung PN51E550 E-Manual

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E MANUAL
SUPPORT
Thank you for purchasin9 this Samsuno oroquc_.
To recewe more complete service, please register
your product at
www.samsung.com/register
Vlodel
Serial No.

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Summary of Contents for Samsung PN51E550

  • Page 1 E MANUAL SUPPORT Thank you for purchasin9 this Samsuno oroquc_. To recewe more complete service, please register your product at www.samsung.com/register Vlodel Serial No.
  • Page 2 Power may have engaged the No Signal Off or Auto Power Off feature. Powering Before you turn the TV on, find the red light on the right or left bottom of your TV. Press the Power on button on the TV or remote. The light should blink about 5 times before...
  • Page 3 If you find that you are having trouble television, powering on your Samsung there are a number of things to check before making a call to the service department. If you' re sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue.
  • Page 4 because cable satellite outputting a signal. test signal output your cable satellite box, press guide info button cable satellite remote control, screen displays guide info data, problem caused box. Stand Asse if you have any trouble assembling stand first, review "install the Stand"...
  • Page 5 Cannot Find Channel Re-run Se_,_p (Go to o r run :;::_ the troubleshooting WWWosa _su ng o co_/spsn...
  • Page 6 Picture (Troubleshooting) First, perform est: to see if your TV is properly displaying the test if the test image is properly displayed, the poor picture may be caused by the source or signal. The TV look as good Store displays are all tuned to digital,...
  • Page 7 HD (high definition) channels. If you have an analog cable/set box, upgrade to a digital set top box. cables to Use HDMI or Component deliver HD (high definition) picture quality. HD channels up scaled Many fro_ Definition) (Standa contents° Look for ' channel broadcasting Cable/Satellite...
  • Page 8 channels from channeJ Air/Cable Antenna connection: channeJs performing Program. Adjust the Cable/Sat box video output resolution to 1080i or 720p. picture is distorted: _acro block ixelization s_all block, The compression of video contents may cause picture distortion especially in fast moving pictures such as those...
  • Page 9 in sports and action movies. A weak or bad quality signal can cause picture distortion. This is not a TV issue. Mobile phones used close to the TV (within 3.3 ft) may cause noise in the picture on analog and digital channels.
  • Page 10 jacks. Incorrect loose connections cause color problems a blank screen. color or the bright enough° Adjust options in the TV /:} !_ : / :::} A d j u st t he :{ o pt i o n i n t h e TV menu (go to...
  • Page 11 resetting picture view default picture settings line edge of the 8cFeeno if the S}_zeis set to change it to _( :}. Change the cable/satellite resolution. black and white, picture if you are using an AV composite input,...
  • Page 12 connect the video cable (yellow) to the green Y Component jack on the TV. changing channels_ distorted delayed° If the TV is connected to a cable box, try to reset the box. (Disconnect then reconnect the AC cord and wait until the cable box reboots, it may take up to 20 minutes.)
  • Page 13 Sound (Troubleshooting) First, perform determine if your TV audio is operating properly. (Go to-_ if the audio is OK, the sound problem may caused by the source or signal. sound or the sound is at _axi_nu_ volu_eo Check the volume setting of the device (Cable/Sat...
  • Page 14 connected your sound° picture good Set the o pti on to in the So__,d menu. If you using an external device, check the device's audio output option. (Ex. You may need to change your cable box's audio option to HDMI if you have the box connected to your TV using an HDMI cable.)
  • Page 15 separate audio cable is required. If your TV has a headphone jack, make sure there is nothing plugged into it. If the TV is connected to an external device, reboot the connected device by disconnecting, and then reconnecting the device's power cable.
  • Page 16 audio input. For antenna or cable connections, check the signal information. A low signal level may cause sound distortion. Perfo rm a _ _, :,. iill_,¸ i_ _!ii !iiiiiii!i i_'i_iii_ _!!i!_ i_ _i!iiii_ ---_...
  • Page 17 / Antenna) Connection (Troubleshooting) RF (Cable The TV not receiving all channels, Make sure the coaxial cable is connected securely. to add available channels to the channel list. Go to then select and make sure to select the correct Cable TV signal type.
  • Page 18 using antenna, select Ai,_ instead. Verify the antenna is positioned correctly. No caption digital channels° Check the Csi:}_,;:o:::; Setup menu. Try changing Csp_;i_o Some channels may not have caption data. picture is distorted: _acro block...
  • Page 19 s_all block_ ixeliz iOno The compression of video contents may cause picture distortion, especially with fast moving pictures such as those in sports and action movies. A weak signal can cause picture distortion. This is not a TV problem.
  • Page 20 PC Connection (Troubleshooting) Not Supported Set your PC's output resolution so it matches a resolution supported by the The video is 01< If you using an HDMI connection, check the audio output setting on your...
  • Page 21 Network Connection (Troubleshooting) The wireless connection failed° Make sure the TV is connected to a wireless IP router or modem. network fails° Software Update in the Ru n menu to confirm the connection. If you already have the latest Software (SW) version, SW upgrade will...
  • Page 22 Others (Troubleshooting) Purple/green rolling horizontal buzzing noise fro_ the TV Component cable connection° Remove the left and right audio connections from the Set-Top box. If the buzzing stops, this indicates that the Set-Top box has a grounding issue. Replace the Component video cables with an HDMI connection.
  • Page 23 HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) contents. Black bars will appear on the top and bottom of the screen when you watch movies that have aspect ratios different from your TV. Adjust the picture size options...
  • Page 24 adjust external device's output resolution accordingly. Refer resolution settings User manual. the TV _enu Caption out, You cannot select the Csp_:i_o menu if you have selected a source connected to the TV via HDMI or Component. To view captions, you must turn on the external device's Cs;}_io_, function.
  • Page 25 This smell normal will dissipate in a short time. The TV Signal Information is unavailable Diagnosis menu° This function available for only digital channels the TV receives from an Antenna / RF/Coax connection. The TV is tilted to the side° Remove the base stand from the TV and reassemble stand.
  • Page 26 /unavailable/o The Ci:: s_,_,ei_ menu isonly available when you select the TV source. _inutes Your settings every ti If the TV is in the De:_,o mode, it will reset audio and picture settings every 30 minutes. Change the settings from De_::_ o mode to _,_ _se mode...
  • Page 27 go to loss of audio have video° Check the cabb connections reconnect them. Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. if mounting the TV to a wall, we recommend using cables with 90 degree connectors.
  • Page 28 look s_sal I particles of the TVo closely at the of the This is part of the product' s design is not a defect. available° PiP functionality available when only using an HDMI or Component source. /TV_s internal banner ad/appears screen°...
  • Page 29 details, refer Feature. hu_ing _aking Plas Plasma TVs typically make a soft humming sound. This is normal. It's caused by the electrical charges that are used to create the images on the screen. If the humming sound is loud, you may have set the brightness on the TV too high.
  • Page 30 back your Plasma close a wall other hard surface. Also, rerouting your connection cables. improperly installed wall mount also create excessive noise. age Retention {Burn In)Issue° To minimize the possibility of screen burn, this unit is equipped with Pixei Shift screen burn reduction technology.
  • Page 31 down (Vertical Line) and side to side (Horizontal Dot). The regular, slight movement of the picture reduces screen burn in.
  • Page 32 3D (Troubleshooting) Glasses working correctly Make sure the glasses are turned The 3D Active Glasses may not work properly if there is any other 3D product or electronic devices turned on near the glasses or TV. if there is a problem, keep other electronic devices as far away as...
  • Page 33 possible from Active Glasses. 3D i ages don_t quite dghto The ideal viewing distance is three times or more the height of the screen. We also recommend sitting with your eyes level with the screen. 3D glasses don_t last Turn off 3D glasses while not using them.
  • Page 34 Anynet+ (HDMI-CEC) (Troubleshooting) work° Anynet4 ..does Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. You can connect receiver only one (home theater). Check if the Anynet+ device power cord is properly connected. Check the Anynet+ device's Video/...
  • Page 35 Anynet+ setup menu. Check whether remote control mode. Check whether remote control Anynet+ compatible. Anynet+ doesn't work in certain situations. (Searching channels, operating or S_ t_ p, etc.) if you have removed and then reconnected the HDMI cable, please...
  • Page 36 make sure search devices again turn your again. want to start Anynet+o Check if the Anynet+ device is properly connected to the TV and check if the ,i:i/,i :} is set to Open the ools menu using your remote and then select Then select a menu you want.
  • Page 37 Select in the Anynet+ menu. Go to the screen using your remote and select a non-Anynet+ device. device Connecting °°° appears You cannot use the remote control when you are configuring Anynet+ switching to a view mode. Use the remote control after the TV has completed Anynet+...
  • Page 38 has finished switching to Anynet+. The Anynet4 ..device You cannot use the function when play S_ i_,_i}is in progress. device displayed° Check whether or not the device supports Anynet+ functions. Check whether or not the HDMI cable is properly connected.
  • Page 39 Search Anynet+ devices again. Anynet+ requires an HDMI connection. Make sure the device is connected your TV with an HDMI cable. Some HDMI cables may not support Anynet+ functions. if the connection is terminated because there has been a power failure or the HDMI cable has been disconnected, please repeat the device...
  • Page 40 sound output through Connect the optical cable between and the receiver. ARC function enables digital output of sound using the HDMI iN 2(ARC) port and can only be operated when the TV is connected to an audio receiver that supports the ARC function.
  • Page 41 AIIShare Play (Troubleshooting) This file _ay properl% This may appear because of the high bit rate of the content. Content generally will play but could experience issue. some playability...
  • Page 42 Smart Hub (Troubleshooting) application contents only appear English° change the language? The Application content language be different from the application user interface language. The ability to change the language depends on the service provider. work° application Check with the service provider. Refer to the help website for application...
  • Page 43 service provider information. network error only Settings If network connection doesn't work, your service might be limited, as all functions except the Settings menu need to connect to the Internet.
  • Page 44 Web Browser (Troubleshooting) S: ov s_::, select 1. To open in i::: may be displayed differently if the TV is connected to a PC. 2. The is not compatible with Java applications. 3. When you attempt to download file, and the file could not be saved, an error message will appear.
  • Page 45 websites browsers operated by certain businesses. 5. Playback of Flash video may be restricted. 6. E-commerce, for purchasing products online, is not supported. 7. Scrolling a web page that allows only part (and not all) of the page to be scrolled may cause corrupted characters.
  • Page 46 9. Some options cannot be accessed in Link Browsing mode. (To access such options, switch to Pointer Browsing mode.) 10. Some text may appear corrupted because the number of supported fonts is limited. 11.The response to a command on the remote or the screen display may be delayed temporarily...
  • Page 47 12.The loading a web page delayed stopped with some operating systems. and Paste are not supported. Copy 14.When writing emails or posting messages, some functions (such as changing the size or colors) may not be supported. 15.The number of bookmarks and logs that can be saved is limited.
  • Page 48 that open same time may vary depending on browsing conditions or the TV model. 17.The web browsing speed depends the network conditions. 18. PIP will automatically be deactivated if a video is played in the browser. Videos may not resume playback after PIP interruption and you may need to refresh the page.
  • Page 49 audio files only, 20. The function for importing exporting bookmarks is compatible with bookmark files in a particular file format only. (Compatible format: Netsca pc-bookm arkfi le- 1) 21. When you import or export bookmarks, the folder tree is not included.
  • Page 50 "Samsung SmartTV Bookmark" folder. time menu , the history information may not be saved. 24. Visited web site history is saved in chronological order and will be removed from the list by oldest page accessed. 25. Some video...
  • Page 51 play during Flash playback depending video/audio codec supported. 26.A sudden change picture brightness inside video window affect brightness surrounding stationary picture. keyboard screen when ..........function, function turns...
  • Page 52 automatically except inputting a URL address.
  • Page 53 Supported Subtitle and AIIShare Play file formats Subtitle External - MPEG-4 timed text (.ttxt) - SAMI (.smi) - SubRip (.srt) - SubViewer (.sub) - Micro DVD (.sub or .txt) - SubStation Alpha (.ssa) - Advanced SubStation Alpha (.ass)
  • Page 54 Powerdivx (.psb) Internal - Xsub Container: - SubStation Alpha Container: - Advanced SubStation Alpha Container: - SubRip Container: MPEG-4 timed text...
  • Page 55 Container: Supported image resolutions ..jpg 15360 x 8640 *.png 1920 x 1080 *.bmp 1920 x 1080 *.mpo 15360 x 8640 Supported music file formats MPEG1 Audio Layer 3 *.m4a *.mpa MPEG4 _.aac *.3ga The Seek (jump) function is not .flac FLAC FLAC supported.

  • Page 56: Video Codec

    Video Codec DIVX *. avi 3.11/4.x/5.x/6.1 *.mkv 1920 x *.asf MPEG4 SP/ASP 1080 _.WmV LPCM H.264 BP/MP/HP *.mp4 ADMPCM(IMA, *.3gp Motion JPEG 640 x 480 .VrO *.mpg Window Media 6 - 30 HE-AAC *.mpeg Video v9 *.ts 1920 x MPEG2 MPEG(MP3) .trp 1080...
  • Page 57 Sound video wo_k rate above the co_ tible listed in the table above° If the Index Table is da_aged_ the Seek {Ju_p/function suppo_ play video ove_ a netwo_k connection_ the video played smoothly° menu may take Ionge_ appea_...
  • Page 58 if the video's bit rate exceeds lOMbpso USB/digital co_patibb with player; Video decoder Supports up to H.264, Level 4.1. H.264 FMO / ASO / RS, VCl SP / MP / ® AP L4 and AVCHD are not supported. For all Video codecs except MVC, VP8, VP6:...

  • Page 59: Side By Side

    Below 1280 720:60 frame Above 1280 720:30 frame supported. • Supports only SVAF Top/Bottom Side by Side. • Supports only BD MVC Spec. decoder • WMA 9, 10 Pro supports up to 5.1 channel and M2 profile (except LBR mode of M0). •...
  • Page 60 Vorbis only Webm container, supports up to 2 channel.
  • Page 61 Anti-theft Kensington Lock ®® ®® ® ®® ®® ® ÷ <TV Rear> ® ® ÷ ® ÷ ÷ ® ® ® ® ® ÷® ®@ ® ®÷ ®®@® <Optional> A Kensington Lock is a device you can use to physically your TV in place when using...
  • Page 62 Refer to the manual provided with the Kensington Lock for additional information on proper use. The Kensington Lock is not supplied Samsung. Please find _'6_ _ icon on the rear of...
  • Page 63 beside the TVo III rising n slot °°_a _ icon° lock the product_ follow these steps: 1. Wrap the Kensington Lock cable around a large, stationary object such as desk or chair. 2. Slide the end of the cable with the lock attached through the looped...
  • Page 64 Lock lock. general instructions° instructions, manual supplied with locking device° locking purchased separa location slot Kensington different depending TV model°...
  • Page 65 License DivX Certified@ to play DivX® video up to HD 1080p, including premium content. DivX@, DivX Certified@ and associated Iogos trademarks of Rovi Corporation or its subsidiaries and are used under license. ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX,...
  • Page 66 Manufactured under license from Dolby Laboratories. DOLBY Dolby and the double-D symbol are trademarks of Dolby DIGITAL PLUS PULSE Laboratories. Manufactured under license under U.S. Patent Nos: 5,956,674; 5,974,380; 6,487,535 & other U.S. and worldwide 2.0+Digital O ut patents issued & pending. DTS, the Symbol, &...

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