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This user guide describes features that are Bluetooth is a trademark owned by its common to most models. Some features proprietor and used by Hewlett-Packard may not be available on your computer. Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Features Identifying the hardware ........................1 Top components ........................1 TouchPad ......................1 Lights ........................3 Buttons ........................ 4 Keys ........................5 Front components ........................ 5 Right-side components ......................6 Left-side components ......................7 Display components ......................8 Bottom components ......................
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Inserting or removing the battery ..................18 Charging a battery ......................19 Maximizing battery discharge time ..................20 Managing low battery levels ....................20 Identifying low battery levels ................20 Resolving a low battery level ................21 Resolving a low battery level when external power is available ..21 Resolving a low battery level when a charged battery is available ...................
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Cannot create a WLAN connection ................... 38 Cannot connect to a preferred network ................39 Network icon is not displayed .................... 39 Current network security codes are unavailable ..............39 WLAN connection is very weak ..................40 Cannot connect to the wireless router ................40 Connecting to a local area network (LAN) ..................
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Installing a security cable ........................64 6 External devices Using a USB device ........................... 65 Connecting a USB device ....................65 Removing a USB device ....................66 Using USB legacy support ....................66 Using external drives .......................... 67 Using optional external devices ..................67 Using an optional external MultiBay ..................
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Pinching ..........................80 Setting touch screen preferences ..................81 Using keypads ............................ 81 Using the embedded numeric keypad ................82 Enabling and disabling the embedded numeric keypad ........82 Switching key functions on the embedded numeric keypad ......82 Using an optional external numeric keypad ............... 82 Using HP QuickLook ..........................
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Starting Computer Setup ........................107 Using Computer Setup ........................107 Navigating and selecting in Computer Setup ..............107 Restoring factory settings in Computer Setup ..............108 Computer Setup menus ........................109 File menu ......................... 109 Security menu ........................109 System Configuration menu .................... 110 14 Backing up and recovering Backing up ............................
Features Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: Select Start >...
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Component Description Left TouchPad button* Functions like the left button on an external mouse. Right TouchPad button* Functions like the right button on an external mouse. TouchPad scroll zone Scrolls up or down. *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.
Lights Component Description Caps lock light On: Caps lock is on. QuickWeb light On: The Web browser is in use. ● QuickLook light On: The computer is on. ● Off: The computer is off or in Sleep or Hibernation. ● Power light On: The computer is on.
Buttons Component Description ● QuickWeb button When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser. QuickLook button ● When the computer is off, press the button to open HP QuickLook.
Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Component Description ● Wireless light Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is ● Amber: All wireless devices are off. NOTE: The wireless light turns amber when the computer turns on and all wireless devices are off.
Left-side components Component Description ● Battery light Amber: A battery is charging. ● Turquoise: A battery is close to full charge capacity. ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Display components Component Description Webcam light On: The webcam is in use. Webcam Records audio and video and captures still photographs. Internal microphones (2) Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphones. Bottom components Component Description...
Component Description SIM slot (select models only) Contains a wireless subscriber identity module (SIM). Service tag Provides the product brand and series name, serial number (s/n), and product number (p/n) of your computer. Have this information available when you contact technical support. Memory module compartment Contains the memory module slot.
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Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWANs). WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area networks (WLANs). *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and country. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
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◦ Model Description (4). This is the alphanumeric identifier you need to locate documents, drivers, and support for your computer. ◦ Warranty period (5). This number describes the duration (in years) of the warranty period for this computer. Have this information available when you contact technical support. The service tag label is affixed to the bottom of the computer.
Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1080 minutes (18 hours) of inactivity when running on battery power, 1080 minutes (18 hours) of inactivity when running on external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Options in Windows Control Panel.
– or – Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan Click the battery meter icon in the notification area, and then select a power plan from the list. ▲ – or – Select Start >...
WARNING! Do not charge the computer battery while you are onboard aircraft. ● When you are charging or calibrating a battery ● When you are installing or modifying system software ● When you are writing information to a CD or DVD When you connect the computer to external AC power, the following events occur: ●...
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: ● The computer will not turn on when connected to the AC adapter. ● The display does not turn on when the computer is connected to the AC adapter. ●...
Finding battery information in Help and Support Help and Support provides the following tools and information: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲...
Remove the battery (2) from the computer. Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
Maximizing battery discharge time Battery discharge time varies, depending on the features you use while on battery power. Maximum discharge time gradually shortens as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display. ●...
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power light turns off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...
To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. Leave the computer plugged into external power until the battery is fully charged.
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To discharge a battery: Unplug the computer from its external power source, but do not turn off the computer. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.
Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns off. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.
● Remove the battery from the computer when it is not being used or charged. ● Purchase another battery to extend overall battery operating time. ● Store the battery in a cool, dry location. Storing a battery CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods of time.
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Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut down command. To shut down the computer, follow these steps: NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible.
Wireless and local area network Using wireless devices (select models only) Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
Wireless (connected) Identifies the location of the wireless light and the wireless switch on the computer. Wireless Indicates that all of the wireless devices are off. (disconnected) Wired network Indicates that one or more of your network drivers are installed and one (connected) or more network devices are connected to the network.
Using Wireless Assistant software (select models only) A wireless device can be turned on or off using the Wireless Assistant software. If a wireless device is disabled by Computer Setup, it must be reenabled by Computer Setup before it can be turned on or off using Wireless Assistant.
Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problem.
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.
After the connection is made, place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.
Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator.
Remove the battery. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.
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Press in on the SIM (1), and then remove it from the slot (2). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 3 Wireless and local area network...
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●...
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●...
Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of the preferred networks.
If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. Click Manage wireless networks in the left panel.
Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (not included). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: Plug the network cable into the network jack (1) on the computer.
Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Integrated speakers for listening to music ● Integrated microphones for recording your own audio ●...
Component Description Webcam light On: The webcam is in use. Webcam Records audio and video and captures still photographs. Internal microphones (2) Record sound. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, or a headset.
◦ To increase volume, press f11. ● Windows® volume control: Click the Speakers icon in the notification area, at the far right of the taskbar. Increase or decrease the volume by moving the slider up or down. Click the Mute Speakers icon to mute the volume.
Using multimedia software Select Start > All Programs, and then open the multimedia program you want to use. For example, if you want to use Windows Media Player to play an audio CD, click Windows Media Player. NOTE: Some programs may be located in subfolders. Insert the media disc, such as an audio CD, into the optical drive.
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphones or connect an external microphone ● Download music from the Internet ●...
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NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > ▲ Hardware and Sound > Sound. Audio...
Video Your computer enables you to use a variety of video features: ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector The external monitor port connects an external display device such as an external monitor or a projector to the computer.
Webcam Your computer model includes an integrated webcam, located at the top of the display. The webcam can be used with a variety of software for the following functions: ● Capturing video ● Streaming video with instant message software ● Taking still photos NOTE: Be sure that you have installed software that is designed for use with the integrated webcam.
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● Backlight Compensation—Compensates in cases where a subject with a large amount of background light would otherwise be obscured by blooming or silhouetting. ● NightMode—Compensates for low-light conditions. ● Zoom (select models only)—Adjusts the zoom percentage for taking photos or recording videos. ●...
Security Protecting the computer NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: In some countries or regions, the computer supports CompuTrace, which is an online-security- based tracking and recovery service. If the computer is stolen, CompuTrace can track the computer if the unauthorized user accesses the Internet.
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password you set.
Computer Setup passwords Function DriveLock master password Protects access to the internal hard drive that is protected by DriveLock. It is also used to remove DriveLock protection. This password is set under DriveLock Passwords during the enable process. DriveLock user password Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process.
Managing a BIOS administrator password A setup password is set, changed, and deleted in Computer Setup. To manage, set, change, or delete this password, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the “Press the ESC key for Startup Menu”...
Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Using Computer Setup DriveLock CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,...
Setting a DriveLock password To access the DriveLock settings in Computer Setup, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen. Press to enter BIOS Setup.
Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.
Changing a DriveLock password To access the DriveLock settings in Computer Setup, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen. Press to enter BIOS Setup.
Removing DriveLock protection To access the DriveLock settings in Computer Setup, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen. Press to enter BIOS Setup.
Using Computer Setup security features Securing system devices From the Boot options menu or the Port options menu in Computer Setup, you can disable or enable system devices. To disable or reenable system devices in Computer Setup, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the “Press the ESC key for Startup Menu”...
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose the computer to computer viruses. Computer viruses can disable the operating system, applications, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.
Using firewall software When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to information about you, the computer, and your personal files. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include information on logging and reporting, and automatic alarms to monitor all incoming and outgoing traffic.
Installing critical updates CAUTION: To protect the computer from security breaches and computer viruses, install the online critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
Installing a security cable NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.
External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Using external drives Removable external drives expand your options for storing and accessing information. A USB mouse can also be connected to the system using the ports on an optional docking device or expansion product. USB drives include the following types: ●...
Using an optional external optical drive (select models only) An external optical drive connects to a USB port on the computer and enables you to use optical discs (CDs and DVDs). The computer provides one powered USB port on the right side of the computer. This port provides power to the external optical drive when used with a powered USB cable.
Gently press the disc (3) down onto the tray spindle until the disc snaps into place. Close the disc tray. Removing an optical disc (CD or DVD) There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops.
When the disc tray does not open Insert the end of a paper clip (1) into the release access in the front bezel of the drive. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc.
External media cards Using SD Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The SD Card Reader supports the following formats: ●...
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Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.
Using the keyboard function keys The icons on the function keys through and f8, f10, and keys represent the action performed when a function key is pressed. The following table and sections describe the function keys. NOTE: Your computer may look slightly different from the illustration in this section. Function Alternate between computer display and external display.
Switching the screen image Press to switch the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard.
Muting speaker sound Press to mute speaker sound. Press the key again to restore speaker sound. Decreasing speaker sound Press to decrease speaker sound. Hold down the key to decrease speaker sound incrementally. Increasing speaker sound Press to increase speaker sound. Hold down the key to increase speaker sound incrementally. Chapter 8 Pointing devices and keyboard...
Configuring the function key operation To configure the function key operation to require the use of the + function key), follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen. Press to enter BIOS Setup.
Dragging Press your finger on an item on the screen, and then move your finger to drag an item to a new location. You can also use this motion to slowly scroll through documents. Scrolling Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the screen, and then drag them across the screen in an up, down, left, or right motion.
NOTE: Scrolling speed is controlled by finger speed. Rotating Rotating allows you rotate items such as photos and pages. To rotate, anchor your thumb on the screen, and then move your forefinger in a semicircular motion around your thumb. Using the touch screen (select models only)
Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom out by holding two fingers apart on the screen, and then pull the fingers together to decrease an object's size. ●...
Setting touch screen preferences To set touch screen preferences for visual feedback, select Start > Control Panel > Hardware ▲ and Sound > Pen and Touch. These preferences are specific to the touch screen and the computer. To set touch screen preferences for left-handed or right-handed users, select Start > Control ▲...
Component Description Alternates the functions of the keys on the embedded numeric keypad when pressed in combination with a keypad key or the shift key. Embedded numeric keypad Can be used like the keys on an external numeric keypad. num lk Enables the embedded numeric keypad.
Using HP QuickLook QuickLook allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off, you can press the QuickLook button on your computer to view this information. Use QuickLook to manage contact information, calendar events, e-mail information, and tasks without restarting your computer.
Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.
Drives Identifying installed drives To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive letter. NOTE: Windows includes the User Account Control feature to improve the security of your computer.
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CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.
Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.
Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.
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To open the software and change settings, follow these steps: In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. – or – Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard. NOTE: If prompted by User Account Control, click Yes.
Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by briefly pressing the power button.
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Lift the top edge of the keyboard up (1) and remove the keyboard from the computer (2) to expose the hard drive. Remove the two hard drive screws (1). Loosen the captive hard drive screw (2). Pull the hard drive tab (3) to the right to disconnect the hard drive, and then lift the hard drive out of the hard drive bay (4).
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Replace the hard drive screws (4). Insert the front edge of the keyboard into the keyboard tray (1), and then press the keyboard into place (2). Close the computer display and turn the computer upside down on a flat surface. Chapter 9 Drives...
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Replace the 3 screws on the back edge of the computer. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing a hard drive...
10 Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by replacing the existing memory module in the memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
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Remove the memory module compartment cover (2). Remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
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CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated.
11 Software updates Updating software Updated versions of the software provided with your computer are available either through the HP Assistant utility or on the HP Web site. HP Assistant automatically checks for updates from HP. The utility runs at a specified interval and provides a list of support alerts, such as security enhancements, and optional software and driver updates.
To update the software using the HP Web site, follow these steps: Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. For details, refer to the "Determining the BIOS version"...
Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
SoftPaq Download Manager is available on the HP Web site. To use SoftPaq Download Manager to download SoftPaqs, you must first download and install the program. Go to the HP Web site: http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download Manager.
12 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).
Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing while the “Press the ESC key for Startup Menu”...
Dynamically choosing a boot device To dynamically choose a boot device for the current startup sequence, follow these steps: Open the Select Boot Device menu by turning on or restarting the computer, and then pressing while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
13 Computer Setup To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive letter. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.
To navigate and select in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.
NOTE: Your password settings and security settings are not changed when you restore the factory settings. Computer Setup menus The menu tables in this section provide an overview of the Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.
Select To do this ● Create New BIOS User Account password Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (enabled by default). Always Prompt for HP SpareKey Enrollment Enable/disable HP SpareKey enrollment (enabled by default).
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Select To do this ● Set the UEFI boot order: Windows Boot Manager. ● Set the legacy boot order: ◦ 1st boot device: Notebook hard drive ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB CD-ROM ◦ 4th boot device: USB hard drive ◦...
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Select To do this ● Enable/disable LAN/WLAN Switching (disabled by default). ● Set the wake on LAN state. ◦ Disabled ◦ Boot to Network ◦ Follow Boot Order ● Enable/disable the integrated camera (webcam). ● Enable/disable Power Monitor Circuit. ● Enable/disable the audio device.
14 Backing up and recovering To protect your information, use Windows® Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Backing up Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
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NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Recovering In case of system failure or instability, the computer provides the following tools to recover your files. ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.
Index Bluetooth device 27 device security 60 AC adapter Bluetooth label 12 DriveLock password 55 identifying 11 boot devices, enabling 103 enabling bootable AC adapter, connecting 16 boot options 110 devices 103 administrator password 52 boot order 110 File menu 109 airport security devices 86 buttons navigating and selecting 107...
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entering 57 HP 3D DriveGuard 88 keypad, external removing 59 installing 91 num lock 82 setting 56 hard drive using 82 drives external 67 keys boot order 102, 110 HP 3D DriveGuard 88 decreasing speaker sound 76 diskette 67 installing 91 esc 5 external 67 hardware, identifying 1...
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minimizing interference 40 power connector, identifying 7 setup, computer 1 monitor port, external 7 power cord, identifying 11 shutdown 25 monitor, connecting 48 power light, identifying 3 shutting down 25 mouse, external power plans 14 connecting 73 Product Key 12 inserting 34 setting preferences 73 product name and number,...
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troubleshooting 38 writable media 13 turning off the computer 25 WWAN device 34 unresponsive system 25 zooming TouchPad gesture 80 USB cable, connecting 65 USB devices connecting 65 description 65 removing 66 USB hubs 65 USB legacy support 66, 107, USB port, powered 68 USB ports, identifying 6, 7, 65 user password 52...