Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option removes
all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT:
back up any personal information you wish to retain.
You can initiate this option by using the
To use the
f11
1.
Press
f11
– or –
Press and hold
2.
Select Troubleshoot from the boot options menu.
3.
Select Reset your PC, and follow the on-screen instructions.
To use the Start screen:
1.
On the Start screen, point to the far-right upper or lower corner of the screen to display
the charms.
2.
Click Settings.
3.
Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4.
Under Remove everything and reinstall Windows, select Get started, and follow the
on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using
the HP Recovery media you created, you can choose from one of the following recovery options:
System Recovery—Reinstalls the original operating system, and then configures the settings for the
●
programs that were installed at the factory.
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and
●
software, but not other software applications.
Factory Reset—Restores the computer to the state its original factory state by deleting all
●
information from the hard drive and re-creating the partitions. Then it reinstalls the operating
system and the software that was installed at the factory.
The HP Recovery partition (select models only) allows Minimized Image Recovery.
This option does not provide backups of your information. Before using this option,
key:
while the computer boots.
f11
as you press the power button.
f11
key or from the Start screen.
Restore and recovery
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