Page 3 SPARC Enterprise ™ M4000/M5000 Servers Service Manual Manual Code C120-E352-06EN Part No. 819-7903-13 August 2009, Revision A...
Page 4 Fujitsu Limited or Sun Microsystems, Inc., or any affiliate of either of them.
Page 5 Aucune partie de ce produit, de ces technologies ou de ce document ne peut être reproduite sous quelque forme que ce soit, par quelque moyen que ce soit, sans l’autorisation écrite préalable de Fujitsu Limited et de Sun Microsystems, Inc., et de leurs éventuels bailleurs de licence.
Page 7: Table Of Contents
Filler Boards and Filler Panels 1–3 1.2.4 Handling Components 1–3 Fault Isolation 2–1 Determining Which Diagnostics Tools to Use 2–1 Checking the Server and System Configuration 2–4 2.2.1 Checking the Hardware Configuration and FRU Status 2–4 2.2.1.1 2.2.2 Checking the Software and Firmware Configuration 2–6 2.2.2.1...
Page 8 2.7.1 2.7.2 2.7.3 2.7.4 2.7.5 2.7.6 2.7.7 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Predictive Self-Healing Tools 2–14 Monitoring Output 2–17 Messaging Output 2–17 Using the showlogs Command 2–21 Using the fmdump Command 2–22 2.6.2.1 fmdump -V Command 2–22 2.6.2.2...
Page 9 Powering the Server On Manually 4–14 4.4.5 Verifying Hardware Operation 4–15 Internal Components Access 5–1 Sliding the Server In and Out to the Fan Stop 5–1 5.1.1 Sliding the Server Out of the Equipment Rack 5–2 5.1.2 Sliding the Server Into the Equipment Rack 5–4 Top Cover Remove and Replace 5–5...
Page 10 6.2.1 6.2.2 6.2.3 6.2.4 viii SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Removing the Top Cover 5–5 Replacing the Top Cover 5–8 Removing the Fan Cover 5–8 Replacing the Fan Cover 5–10 Accessing the Hard Disk Drive 6–4 Removing the Hard Disk Drive 6–4...
Page 11 6.2.5 Accessing the CD-RW/DVD-RW Drive Backplane of the SPARC Enterprise M4000 Server 6–17 6.2.6 Removing the CD-RW/DVD-RW Drive Backplane of the SPARC Enterprise M4000 Server 6–17 6.2.7 Installing the CD-RW/DVD-RW Drive Backplane of the SPARC Enterprise M4000 Server 6–18 6.2.8 Securing the Server 6–18...
Page 12 8.4.1 8.4.2 8.4.3 8.4.4 8.4.5 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Accessing the Power Supply Unit 7–4 Removing the Power Supply Unit 7–4 Installing the Power Supply Unit 7–5 Securing the Server 7–5 Accessing the PCI Cassette 8–5 Removing the PCI Cassette 8–5...
Page 13 Accessing the 60-mm Fan Backplane 10–10 10.1.10 Removing the 60-mm Fan Backplane 10–11 10.1.11 Installing the 60-mm Fan Backplane 10–12 10.1.12 Securing the Server 10–12 10.1.13 Accessing the SPARC Enterprise M4000 172-mm Fan Backplane 10–13 10.1.14 Removing the SPARC Enterprise M4000 172-mm Fan Backplane 10–13...
Page 14 10.1.15 Installing the SPARC Enterprise M4000 172-mm Fan Backplane 10.1.16 Securing the Server 10–16 10.1.17 Accessing the SPARC Enterprise M5000 172-mm Fan Backplane 10.1.18 Removing the SPARC Enterprise M5000 172-mm Fan Backplane 10.1.19 Installing the SPARC Enterprise M5000 172-mm Fan Backplane 10.1.20 Securing the Server 10–20...
Page 15 SPARC64 VII Processors Added to an Existing Domain 12–11 Motherboard Unit Replacement 13–1 13.1 Motherboard Unit Replacement 13–1 13.1.1 Accessing the SPARC Enterprise M4000 Motherboard Unit 13–4 13.1.2 Removing the SPARC Enterprise M4000 Motherboard Unit 13–5 13.1.3 Installing the SPARC Enterprise M4000 Motherboard Unit 13–6 13.1.4...
Page 16 Power C–7 FAN Module C–8 eXtended System Control Facility Unit C–9 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Installing the SPARC Enterprise M4000 Backplane Unit 14–7 Securing the Server 14–8 Accessing the SPARC Enterprise M5000 Backplane Unit 14–9 Removing the SPARC Enterprise M5000 Backplane Unit 14–10...
Page 17 Drives C–10 C.8.1 Hard Disk Drive C–10 C.8.2 CD-RW/DVD-RW Drive Unit (DVDU) C–11 C.8.3 Tape Drive Unit (TAPEU) C–11 D. External Interface Specifications D–1 Serial Port D–2 UPC (UPs Control) Port D–3 USB Port D–3 Connection Diagram for Serial Cable D–4 E.
Page 18 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 19: Preface
This section includes: “Glossary” on page xvii ■ “Structure and Contents of This Manual” on page xviii ■ “SPARC Enterprise M4000/M5000 Servers Documentation” on page xix ■ “Text Conventions” on page xxii ■ “Prompt Notations” on page xxii ■...
Page 20 Describes how to remove and replace the motherboard. CHAPTER 14 ■ Describes how to remove and replace the backplane unit. xviii SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Safety and Tools Fault Isolation Periodic Maintenance FRU Replacement Preparation...
Page 21: Index
SPARC Enterprise Equipment Rack Mounting Guide SPARC Enterprise M4000/M5000 Servers Getting Started Guide SPARC Enterprise M4000/M5000 Servers Overview Guide Important Safety Information for Hardware Systems SPARC Enterprise M4000/M5000 Servers Safety and Compliance Guide External I/O Expansion Unit Safety and Compliance Guide Manual Codes C120-H015...
Page 22 1. Manuals on the Web The latest versions of all the SPARC Enterprise Series manuals are available at the following websites. Global Site http://www.fujitsu.com/sparcenterprise/manual/ Japanese Site http://primeserver.fujitsu.com/sparcenterprise/manual/ xx SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Manual Codes C120-E349 C120-E350 C120-E351 C120-E352 C120-E329...
Page 23 Note – Product Notes are available on the website only. Please check for the most recent update on your product. 2. Documentation CD For the Documentation CD, please contact your local sales representative. SPARC Enterprise M4000/M5000 Servers Documentation CD (C120-E365) ■ 3. Manual on the Enhanced Support Facility x.x CD-ROM disk Remote maintenance service ■...
Page 24: Text Conventions
Bourne shell and Korn shell Bourne shell and Korn shell super user OpenBoot™ PROM xxii SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Meaning What you type, when contrasted with on-screen computer output. This font represents the example of command input in the frame.
Page 25 XSCF> showuser -a Environment Requirements for Using This Product This product is a computer that is intended to be used in a computer room. For details on the operational environment, see the SPARC Enterprise M4000/M5000 Servers Site Planning Guide. Preface xxiii...
Page 26: Conventions For Alert Messages
Also, a space of one line precedes and follows an alert statement. WARNING: The tasks listed below for this product and optional product provided by Fujitsu should be performed only by authorized service personnel. The user must not perform these tasks. Incorrect operation of these tasks may cause electric shock, injury, or fire.
Page 27: Notes On Safety
Notes on Safety Important Alert Messages This manual provides the following important alert signals: Caution – The WARNING signal indicates a dangerous situation could result in death or serious injury if the user does not perform the procedure correctly. Task Warning Normal Electric shock, fire...
Page 28 Task Normal operation xxvi SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Warning Equipment damage Be sure to follow the precautions below when installing the main unit. Otherwise, the equipment may be damaged.
Page 29 Task Warning Normal Data destruction operation Confirm the items listed below before turning off the power. Otherwise, data may be destroyed. • All applications have completed processing. • No user is using the equipment. • When the main unit power is turned off, the POWER LED on the operation panel is turned off.
Page 30: Alert Labels
Alert Labels The followings are labels attached to this product: Never peel off the labels. ■ FF2 (Front View) xxviii SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 31 Maintenance and inspections (repairing, and regular diagnosis and maintenance) ■ Caution – The following tasks regarding this product and the optional products provided from Fujitsu should only be performed by a certified service engineer. Users must not perform these tasks. Incorrect operation of these tasks may cause malfunction.
Page 32: Power Control And Operator Panel Mode Switch
M3000/M4000/M5000/M8000/M9000 Servers RCI User’s Guide which are available on the website of manuals. To use the APCS, see the Enhanced Support Facility User's Guide for Machine Administration Automatic Power Control Function (Supplement Edition). xxx SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Mode switch Locked Remote power-on/power-off operations are enabled.
Page 33 Fujitsu Welcomes Your Comments If you have any comments or requests regarding this document, or if you find any unclear statements in the document, please state your points specifically on the form at the following URL. For Users in U.S.A., Canada, and Mexico: http://www.computers.us.fujitsu.com/www/support_servers.shtml?su...
Page 34 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 35: Safety And Tools
ESD mat packaging Precaution Connect the ESD connector to your server and wear the wrist strap or foot strap when handling printed circuit boards. There are two antistatic strap attachment points on the chassis: 1. Right side towards the front 2.
Page 36: System Precautions
Caution – Attach the cord of the antistatic wrist strap directly to the server. Do not attach the antistatic wrist strap to the ESD mat connection. The antistatic wrist strap and any components you remove must be at the same potential.
Page 37: Filler Boards And Filler Panels
The normal procedure in this case would be to fix the rack through the raised floor to the concrete floor below, using a proprietary mounting kit for the purpose.
Page 38 Forcing your finger into the clearance can cause damage to the PCI card. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 39: Fault Isolation
This chapter describes overview and fault diagnosis information. The information is organized into the following topics: “Determining Which Diagnostics Tools to Use” on page 2-1 ■ “Checking the Server and System Configuration” on page 2-4 ■ “Operator Panel” on page 2-9 ■...
Page 40 Diagnostic Method Flow Chart FIGURE 2-1 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 41 Diagnostic Method Flow Chart—Traditional Data Collection FIGURE 2-2 Chapter 2 Fault Isolation...
Page 42: Checking The Server And System Configuration
The status of each hardware component refers to information on the condition of the standard or optional component in the server: temperature, power supply voltage, CPU operating conditions, and other times. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 without any problems should not display any error conditions. server...
Page 43: Checking The Hardware Configuration
The hardware configuration and the status of each hardware component can be checked from the maintenance terminal using eXtended System Control Facility (XSCF) Shell commands, as shown in the following table. Commands for Checking Hardware Configuration TABLE 2-1 Command showhardconf showstatus showboards showdcl...
Page 44: Checking The Software And Firmware Configuration
Command showrev(1M) uname(1) version(8) showhardconf(8) showstatus(8) SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Description System administration command that displays information system patches. System administration command that outputs the current system information. XSCF Shell command that outputs the current firmware version information.
Page 45: Checking The Software Configuration
Commands for Checking Software and Firmware Configuration (Continued) TABLE 2-2 Command showboards(8) showdcl(8) showfru(8) 2.2.2.1 Checking the Software Configuration The following procedure for these checks can be made from the domain console: 1. Type showrev. # showrev The showrev command prints the system configuration information to the screen.
Page 46: Downloading The Error Log Information
Connect the maintenance terminal, and use the command-line interface (CLI) or browser user interface (BUI) to issue a download instruction to the maintenance terminal to download Error Log information over the XSCF-LAN. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 47: Operator Panel
When no network connection is available the operator panel is used to start or stop the server. The operator panel displays three LED status indicators, a Power switch, and a security keyswitch. The panel is located on the front of the server, in the upper right.
Page 48 FIGURE 2-4 Location Number Additional LEDs are located in various locations in the server. For more information about LED indicator locations, see 2-10 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Component Antistatic ground socket Component POWER LED XSCF STANDBY LED...
Page 49 Indicates that server detected a fault. • On: Error detected that disables the startup. • Off: Normal, or server power-off (power failure). • Blinking: Indicates the position of fault. Switch to direct server power on/power off.
Page 50 The state displayed by LED combination is described in State Display by LED Combination (Operator Panel) TABLE 2-4 POWER Blinking 2-12 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 XSCF STANDBY CHECK Description of the state The circuit breaker is switched off.
Page 51 Locked Service Power switch Used to control the server power. Power on and power off are controlled by pressing this switch in different patterns, as described below. Holding down for a short time (less than 4 seconds)
Page 52: Error Conditions
Some of the specific actions the software takes include: Receives telemetry information about problems detected by the system software. ■ 2-14 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Mode Switch Locked Service Enabled. Reception of the...
Page 53 Note – The message in TABLE 2-7 Any corrective action that the system can perform has already taken place. If your server is still running, it continues to run. indicates that the fault has already been diagnosed. Chapter 2 Fault Isolation...
Page 54 Use Nov 1 16:30:20 dt88-292 fmdump -v -u EVENT_ID to identify the device or contact Sun for support. 2-16 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Description EVENT-TIME: the time stamp of the diagnosis.
Page 55: Monitoring Output
2.4.2 Monitoring Output To understand error conditions, collect the monitoring output information. For the collection of the information, use the commands shown in Commands for Checking the Monitoring Output TABLE 2-8 Command showlogs(8) 2.4.3 Messaging Output To understand error conditions, collect messaging output information, use the commands shown in Commands for Checking the Messaging Output TABLE 2-9...
Page 56: Led Functions
READY (green) CHECK (amber) 2-18 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Display and Meaning Indicates whether the component is operating. Indicates that the component is operating. The component cannot be disconnected and removed from the server while the READY LED is On.
Page 57 describes the components and their LEDs. TABLE 2-11 Component LED Descriptions TABLE 2-11 Component LED Type XSCF unit ACTIVE XSCF unit and IO ACTIVE (display part for LAN) LINK SPEED PCI slot POWER ATTENTION LED Display Meaning On (green) Indicates that the XSCF unit is active. Indicates that the XSCF unit is on standby.
Page 58 READY (PSU) CHECK LED_AC LED_DC ATTENTION 2-20 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 LED Display Meaning On (green) Indicates that the power is turned on and being supplied. Blinking (green) Indicates that the power is being supplied to the power supply unit, but the power supply unit is not turned on.
Page 59: Using The Diagnostic Commands
Using the Diagnostic Commands After the message in about the fault. For complete information about troubleshooting commands, refer to the Solaris 10 man pages or the XSCF Shell man pages. This section describes some details of the following commands: showlogs ■...
Page 60: Using The Fmdump Command
100 percent sure the failure is in the ASIC described. If the diagnosis might involve multiple components you might see two lines here with 50% in each (for example) The FRU line declares the part that needs to be replaced to return the server to a ■ fully operational state.
Page 61: Fmdump -E Command
2.6.2.2 fmdump -e Command To get information of the errors that caused this failure you can use the -e option, as shown in the following example. XSCF> fmdump -e TIME Oct 03 13:52:48.9532 ereport.fm.fmd.module Oct 03 13:52:48.9610 ereport.fm.fmd.module Oct 03 13:52:48.9674 ereport.fm.fmd.module Oct 03 13:52:48.9738 ereport.fm.fmd.module 2.6.3 Using the fmadm faulty Command...
Page 62: Fmadm Config Command
The fmadm config command output shows you the version numbers of the diagnosis engines in use by your server, as well as their current state. You can check these versions against information on the SunSolve web site to determine if you are running the latest diagnostic engines, as shown in the following example.
Page 63 XSCF> fmstat module ev_recv ev_acpt wait event-transport faultevent-post fmd-self-diagnosis iox_agent reagent sysevent-transport syslog-msgs XSCF> svc_t 352.1 0.0 8700.4 open solve memsz 3.3M 6.4K Chapter 2 Fault Isolation bufsz 2-25...
Page 64: Traditional Solaris Diagnostic Commands
Most of these commands are located in the /usr/bin or /usr/sbin directories. Note – For additional details, options, examples, and the most up to date information for each command refer to that command’s man page. 2-26 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 65: Using The Iostat Command
The iostat command iteratively reports terminal, drive, and tape I/O activity, as well as CPU utilization. 2.7.1.1 Options describes options for the iostat command and how those options can TABLE 2-12 help troubleshoot the server. Options for iostat TABLE 2-12 Option Description No option Reports status of local I/O devices.
Page 66: Using The Prtdiag Command
2-28 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 How It Can Help Identifies CPU timing and PCI cards installed. Provides the same information as no option. Additionally lists fan status, temperatures, ASIC, and PROM revisions.
Page 67 The following example shows output for the prtdiag command in verbose mode. # prtdiag -v System Configuration: Sun Microsystems sun4u Sun SPARC Enterprise M5000 Server System clock frequency: 1012 MHz Memory size: 8064 Megabytes ==================================== CPUs ==================================== Chip ---- --------------------...
Page 68: Using The Prtconf Command
(driver not attached) SUNW,builtin-drivers (driver not attached) deblocker (driver not attached) 2-30 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 How It Can Help If a hardware device is recognized, then it is probably functioning properly. If the message “...
Page 69 The prtconf output continued. disk-label (driver not attached) terminal-emulator (driver not attached) obp-tftp (driver not attached) ufs-file-system (driver not attached) chosen (driver not attached) openprom (driver not attached) client-services (driver not attached) options, instance #0 aliases (driver not attached) memory (driver not attached) virtual-memory (driver not attached) pseudo-console, instance #0 nvram (driver not attached)
Page 70: Using The Netstat Command
(driver not attached) iscsi, instance #0 pseudo, instance #0 2.7.4 Using the netstat Command The netstat command displays the network status. 2-32 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 disk (driver not attached) disk (driver not attached)
Page 71: Options
2.7.4.1 Options describes options for the netstat command and how those options can TABLE 2-15 help troubleshooting. Options for netstat TABLE 2-15 Option Description Displays the interface state, including packets in/out, error in/out, collisions, and queue. interval Providing a trailing number with the option repeats the netstat...
Page 72: Using The Ping Command
2 packets transmitted, 2 packets received, 0% packet loss round-trip (ms) min/avg/max/stddev = 0.172/0.256/0.427/0.102 2-34 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 How It Can Help Verifies that a host is active on the network. By identifying different routes to the target host, those individual routes can be tested for quality.
Page 73: Options
2.7.6 Using the ps Command The ps command lists the status of processes. Using options and rearranging the command output can assist in determining the resource allocation. 2.7.6.1 Options describes options for the ps command and how those options can help TABLE 2-17 troubleshooting.
Page 74: Options
8616K 5368K sleep Total: 52 processes, 188 lwps, load averages: 0.00, 0.00, 0.00 2-36 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 How It Can Help Output identifies process ID, user ID, memory used, state, CPU consumption, and command name.
Page 75: Other Issues
Other Issues 2.8.1 Can’t Locate Boot Device When the PCI-X card slot 0 is faulty or it is not seated properly, the firmware will blacklist the entire PCI-X bridge device (and everything attached downstream from it) causing the boot disk to disappear. The problem results in the showdisk command failing to display the boot disk and the bootdisk command displaying the console message “Can’t locate boot device”.
Page 76 2-38 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 77: Periodic Maintenance
C H A P T E R Periodic Maintenance This chapter describes the periodic maintenance required to keep the server running regardless of whether a problem has occurred. Tape Drive Unit It might be necessary to use a cleaning tape when carrying out the cleaning procedure.
Page 78 "OFF" while the cassette is still inside. Note – If the "cleaning lamp" starts blinking immediately after completion of a cleaning operation, the data cassette might have been damaged. In this case, replace the data cassette. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 79: Fru Replacement Preparation
FRU to be replaced, the FRU can either be directly replaced or be inactivated or powered down using an XSCF command. Cold replacement – To replace a FRU while all domains are stopped and the server is powered off and unplugged.
Page 80: Active Replacement
Tape drive unit (TAPEU) I/O unit (IOU) I/O unit DC-DC Converter I/O unit DDC Riser (DDCR) CD-RW/DVD-RW Drive Unit (DVDU) Backplane unit (BPU_A, BPU_B) SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 FRU Location/Access Removal Method(s) Rear Active replacement (cfgadm) Hot replacement...
Page 81 FRU Replacement Information (Continued) TABLE 4-1 CPU module (CPUM_A) Memory board (MEMB) Motherboard (SPARC Enterprise M4000) (MBU_A) Motherboard DC-DC Converter (SPARC Enterprise M4000) (DDC_A, DDC_B) Motherboard (SPARC Enterprise M5000) (MBU_B) Motherboard DC-DC Converter (SPARC Enterprise M5000) (DDC_A, DDC_B) eXtended System Control facility unit (XSCFU)
Page 82: Removing A Fru From A Domain
Ap_Id includes the IOU number (iou#0 or iou#1) and the PCI cassette slot number (pci#1, pci#2, pci#3, pci#4). 2. Type the cfgadm command to disconnect the component from the domain: # cfgadm -c unconfigure Ap_Id SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Type Receptacle etherne/hp...
Page 83: Removing And Replacing A Fru
Note – For a PCI cassette, type the cfgadm -c disconnect command to disconnect the component from the domain. The Ap_Id is shown in the output of cfgadm. 3. Type the cfgadm command to confirm the component is now disconnected. # cfgadm -a Ap_Id Condition...
Page 84: Verifying Hardware Operation
In hot replacement the Solaris OS does not need to be configured to allow the component to be replaced. Depending on the FRU to be replaced, the FRU can either be directly replaced or be inactivated or powered down using an XSCF command. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 85: Removing And Replacing A Fru
4.3.1 Removing and Replacing a FRU 1. From the XSCF Shell prompt, type the replacefru command. CODE EXAMPLE 4-1 XSCF> replacefru ---------------------------------------------------------------- Maintenance/Replacement Menu Please select a type of FRU to be replaced. 1. FAN 2. PSU ---------------------------------------------------------------- Select [1,2|c:cancel] :1 ---------------------------------------------------------------- Maintenance/Replacement Menu Please select a FAN to be replaced.
Page 86 When the tests are complete the program returns to the original menu. Select cancel to return to the XSCF Shell prompt. Refer to the replacefru man page for more information. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 replacefru command status 30...
Page 87: Verifying Hardware Operation
4.3.2 Verifying Hardware Operation 1. Type the showhardconf command to confirm the new component is installed. CODE EXAMPLE 4-3 XSCF> showhardconf SPARC Enterprise M5000; + Serial:BCF07500B6; Operator_Panel_Switch:Locked; + Power_Supply_System:Dual; SCF-ID:XSCF#0; + System_Power:On; System_Phase:Cabinet Power On; Domain#0 Domain_Status:Initialization Phase; Domain#1 Domain_Status:Initialization Phase; MBU_B Status:Normal;...
Page 88 OPNL Status:Normal; Ver:0101h; Serial:BF0747690D PSU#0 Status:Normal; Serial:0017527-0738063762; PSU#3 Status:Normal; Serial:0017527-0738063767; FANBP_C Status:Normal; Ver:0501h; Serial:FF2#24 Refer to the showhardconf man page for more information. 4-10 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 showhardconf + FRU-Part-Number:CF00541-2240 02 DDC_A#0 Status:Normal; DDCR Status:Normal; DDC_B#0 Status:Normal;...
Page 89 2. Type the showhardconf -u command to display the number of FRUs in each unit. showhardconf -u CODE EXAMPLE 4-5 XSCF> showhardconf -u SPARC Enterprise M5000; Memory_Size:64 GB; +-----------------------------------+------------+ +-----------------------------------+------------+ | MBU_B CPUM Freq:2.530 GHz; MEMB Type:1A; Size:1 GB; DDC_A DDC_B | IOU DDC_A...
Page 90: Cold Replacement (Powering The Server Off And On)
This is normally required for safety when the inside of the server is accessed. Note – The input power cables are used to ground the server. If the server is not mounted in a rack use a grounding strap to ground the server.
Page 91: Powering The Server On Using Software
4.4.2 Powering the Server On Using Software 1. Make sure that the server has enough power supply units to run the desired configuration. 2. Connect all power cables to the input power source.
Page 92: Powering The Server Off Manually
4.4.4 Powering the Server On Manually 1. Make sure that the server has enough power supply units to run the desired configuration. 2. Connect all power cables to the input power source.
Page 93: Verifying Hardware Operation
4.4.5 Verifying Hardware Operation 1. From the ok prompt, press the Enter key, and press the “#.” (number sign and period) keys to switch you from the domain console to the XSCF console. 2. Type the showhardconf command to confirm the new component is installed. showhardconf CODE EXAMPLE 4-6 XSCF>...
Page 94 Refer to the showhardconf man page for more information. 3. Type the console command to switch from the XSCF console to the ok prompt (domain console) again: XSCF> console -d 0 4-16 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 showhardconf...
Page 95 4. From the ok prompt, type the show-devs command to ensure all PCI cards are mounted: show-devs CODE EXAMPLE 4-8 ok show-devs /pci@41,700000 /pci@40,600000 /pci@48,4000 /cmp@480,0 /pseudo-mc@240,200 /nvram /pseudo-console /virtual-memory /memory@m0 /aliases /options /openprom /chosen /packages /pci@40,600000/pci@0 /pci@40,600000/pci@0/pci@9 /pci@40,600000/pci@0/pci@8 /pci@40,600000/pci@0/pci@8/pci@0,1 /pci@40,600000/pci@0/pci@8/pci@0 /pci@40,600000/pci@0/pci@8/pci@0,1/ethernet@1 /pci@40,600000/pci@0/pci@8/pci@0/network@2,1...
Page 96 Unit 0 Removable Read Only device SATA device 6. Type the boot command to start the operating system. ok boot 4-18 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 probe-scsi-all SEAGATE ST973401LSUN72G 0556 PhyNum 0 SEAGATE ST973401LSUN72G 0556 PhyNum 1...
Page 97: Internal Components Access
Internal Components Access This chapter describes how to access the internal components. The information is organized into the following topics: “Sliding the Server In and Out to the Fan Stop” on page 5-1 ■ “Top Cover Remove and Replace” on page 5-5 ■...
Page 98: Sliding The Server Out Of The Equipment Rack
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 99 Loosening the Captive Screws on the Shipping Brackets FIGURE 5-1 Chapter 5 Internal Components Access...
Page 100: Sliding The Server Into The Equipment Rack
1. Push the green plastic releases on each slide rail and push the server back into the equipment rack. 2. Tighten the four (4) captive screws at the front of the server to secure it in the rack ( FIGURE 5-2 3.
Page 101: Top Cover Remove And Replace
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 102 6. Loosen the captive screw(s) on the center top of the server. The SPARC Enterprise M4000 server has one (1) captive screw ( SPARC Enterprise M5000 server has two (2) captive screws ( 7. Slide the top cover towards the rear and then remove it.
Page 103 Removing the SPARC Enterprise M5000 Top Cover FIGURE 5-4 Chapter 5 Internal Components Access...
Page 104: Replacing The Top Cover
Replacing the Top Cover 1. Align the top cover and then slide it towards the front of the server. 2. Tighten the captive screws at the center top of the server to secure the top cover in place. 3. Push the green plastic releases on each slide rail and push the system back into the equipment rack.
Page 105 Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server. Caution – Use proper ESD grounding techniques when handling components. See “Safety Precautions” on page 1.
Page 106: Replacing The Fan Cover
6. Tighten the four (4) captive screws on the shipping brackets at the rear of the server ( FIGURE 5-1 7. Reconnect the service loop cables to the rear of the server. 8. Restore the rack antitilt features to their original position. 5-10 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 10-6.
Page 107: Hard Disk Drive Replacement
“Installing the Hard Disk Drive” on page 6-5 ■ “Securing the Server” on page 6-5 ■ “Accessing the Hard Disk Drive Backplane of the SPARC Enterprise M4000 ■ Server” on page 6-6 “Removing the Hard Disk Drive Backplane of the SPARC Enterprise M4000 ■...
Page 108 “Securing the Server” on page 6-11 ■ The following illustration shows the locations of the hard disk drives and the hard disk backplane on the SPARC Enterprise M4000 SPARC Enterprise M4000 Hard Disk Drives and Hard Disk Drive Backplane Locations FIGURE 6-1 Location Number Component...
Page 109: Storage Devices Replacement
SPARC Enterprise M5000 Hard Disk Drives and Hard Disk Drive Backplane Locations FIGURE 6-2 Location Number Component Hard disk drive backplane (HDDBP#1 IOU#1) Hard disk drive backplane (HDDBP#0 IOU#0) Hard disk drive (HDD#1) Hard disk drive (HDD#0) Hard disk drive (HDD#3) Hard disk drive (HDD#2) server Chapter 6 Storage Devices Replacement...
Page 110: Accessing The Hard Disk Drive
3. Remove the hard disk drive and place it on the ESD mat. Removing the Hard Disk Drive FIGURE 6-3 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 “Cold Replacement (Powering the Server Off and On)” on “Removing a FRU From a Domain” on...
Page 111: Installing The Hard Disk Drive
Installing the Hard Disk Drive Caution – Do not force the hard disk drive into the slot. Doing so can cause damage to the component and server. 1. Pull the latch so that it is straight out from the drive.
Page 112: Accessing The Hard Disk Drive Backplane Of The Sparc Enterprise M4000 Server
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 113: Installing The Hard Disk Drive Backplane Of The Sparc Enterprise M4000 Server
4. Secure the power cable (p3) to the rear of the hard disk drive backplane. Caution – Do not force any components into server slots. Doing so can cause damage to the component and server. 5. Install the hard disk drives.
Page 114: Securing The Server
1. Install the fan cover. This step includes replacing the fan cover, installing the 60-mm fan units, sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See 2. Power the server on.
Page 115: Accessing The Hard Disk Drive Backplane Of The Sparc Enterprise M5000 Server
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 116: Removing The Hard Disk Drive Backplane Of The Sparc Enterprise M5000 Server
Caution – Do not force any components into server slots. Doing so can cause damage to the component and server. 5. Install the hard drive. “Installing the Hard Disk Drive” on page 6-10 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 6-4. 6-5.
Page 117: Securing The Server
CPU modules and filler panels See Enterprise M5000 Motherboard Unit” on page 2. Install the top cover. This step includes sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See page 5-8.
Page 118: Cd-Rw/Dvd-Rw Drive Unit (Dvdu) Replacement
“Removing the CD-RW/DVD-RW Drive Backplane of the SPARC Enterprise ■ M5000 Server” on page 6-20 “Installing the CD-RW/DVD-RW Drive Backplane of the SPARC Enterprise ■ M5000 Server” on page 6-20 “Securing the Server” on page 6-21 ■ 6-12 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 119 CD-RW/DVD-RW drive unit and CD- FIGURE 6-4 RW/DVD-RW backplane on the SPARC Enterprise M4000 SPARC Enterprise M4000 CD-RW/DVD-RW Drive Unit and CD-RW/DVD-RW Backplane FIGURE 6-4 Locations Location Number Component CD-RW/DVD-RW Backplane (DVDBP) CD-RW/DVD-RW Drive Unit (DVDU) server.
Page 120 RW/DVD-RW backplane on the SPARC Enterprise M5000 SPARC Enterprise M5000 CD-RW/DVD-RW Drive Unit and CD-RW/DVD-RW Backplane FIGURE 6-5 Locations Location Number Component CD-RW/DVD-RW Backplane (DVDBP) CD-RW/DVD-RW Drive Unit (DVDU) 6-14 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 server...
Page 121: Accessing The Cd-Rw/Dvd-Rw Drive Unit
1. Put a No. 1 screwdriver into the CD-RW/DVD-RW drive unit release hole to release the catch that holds the CD-RW/DVD-RW drive unit in place FIGURE 6-6 2. Remove the drive from the server and place it on the ESD mat. Removing the CD-RW/DVD-RW Drive Unit FIGURE 6-6 4-12.
Page 122: Installing The Cd-Rw/Dvd-Rw Drive Unit
This step includes running programs to be certain all components are mounted again and then booting the operating system. Refer to “Verifying Hardware Operation” on page 4-9 6-16 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 “Powering the Server On Using Software” on page 4-13. for more information.
Page 123: Accessing The Cd-Rw/Dvd-Rw Drive Backplane Of The Sparc Enterprise M4000 Server
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 124: Installing The Cd-Rw/Dvd-Rw Drive Backplane Of The Sparc Enterprise M4000 Server
1. Install the fan cover. This step includes replacing the fan cover, installing the 60-mm fan units, sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See 2. Power the server on.
Page 125: Accessing The Cd-Rw/Dvd-Rw Drive Backplane Of The Sparc Enterprise M5000 Server
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 126: Removing The Cd-Rw/Dvd-Rw Drive Backplane Of The Sparc Enterprise M5000 Server
1. Place the CD-RW/DVD-RW Drive Backplane onto the guide pin. 2. Tighten the captive screw to secure the CD-RW/DVD-RW Drive Backplane in place. The screw secures beneath the power signal cables. 6-20 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 “Removing the SPARC 6-15.
Page 127: Securing The Server
CPU modules and filler panels See Enterprise M5000 Motherboard Unit” on page 2. Install the top cover. This step includes sliding the server in to the equipment rack and restoring the antitilt features to their original position. See page 5-8.
Page 128: Tape Drive Unit Replacement
The tape drive unit is an active, hot, or cold replacement component. The tape drive backplane (TAPEBP) is a cold replacement component. The tape drives are identical on both midrange servers. On the SPARC Enterprise M4000 server the CD- RW/DVD-RW Drive Backplane must be removed to access the tape drive backplane.
Page 129 FIGURE 6-7 (TAPEBP) on the SPARC Enterprise M4000 server. SPARC Enterprise M4000 Tape Drive Unit and Tape Drive Backplane FIGURE 6-7 Locations Location Number Component Tape drive backplane (TAPEBP)
Page 130 (TAPEBP) on the SPARC Enterprise M5000 SPARC Enterprise M5000 Tape Drive Unit and Tape Drive Backplane Locations FIGURE 6-8 Location Number Component Tape drive backplane (TAPEBP) Tape drive unit(TAPEU) 6-24 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 server...
Page 131: Accessing The Tape Drive Unit
1. Put a No. 1 screwdriver into the tape drive unit release hole to release the catch that holds the tape drive unit in place ( 2. Remove the drive from the server and place it on the ESD mat. Removing the Tape Drive FIGURE 6-9 “Removing a FRU From a Domain”...
Page 132: Installing The Tape Drive Unit
See page 4-5. 2. Verify the state of the status LEDs on the tape drive. 6-26 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 “Adding a FRU Into a Domain” on...
Page 133: Accessing The Tape Drive Backplane Of The Sparc Enterprise M4000 Server
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 134: Removing The Tape Drive Backplane Of The Sparc Enterprise M4000 Server
RW/DVD-RW Drive Backplane. See Backplane of the SPARC Enterprise M4000 Server” on page 2. Remove the tape drive unit from the server and place it on the ESD mat. “Removing the Tape Drive Unit” on page 3. Remove the power cable (p4) from the tape drive backplane.
Page 135: Securing The Server
2. Install the fan cover. This step includes replacing the fan cover, installing the 60-mm fan units, sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See 3. Power the server on.
Page 136: Accessing The Tape Drive Backplane Of The Sparc Enterprise M5000 Server
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 137: Removing The Tape Drive Backplane Of The Sparc Enterprise M5000 Server
2. Remove the tape drive unit from the server and place it on the ESD mat. “Removing the Tape Drive Unit” on page 3. Disconnect the serial cable from the rear of the tape drive backplane.
Page 138: Securing The Server
Refer to “Verifying Hardware Operation” on page 4-9 6-32 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 13-10. “Replacing the Top Cover” on “Powering the Server On Using Software” on page “Installing the SPARC 4-13.
Page 139: Power Systems Replacement
C H A P T E R Power Systems Replacement This chapter describes the power supply units and how to remove and replace them. This information is organized into the following topic: “Power Supply Unit Replacement” on page 7-1 ■ Power Supply Unit Replacement Power supply units are hot, active, or cold replacement components.
Page 140 SPARC Enterprise FIGURE 7-1 M4000 server. SPARC Enterprise M4000 FIGURE 7-1 Location Number SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Power Supply Unit Component Power supply unit (PSU#0) Power supply unit (PSU#1) Locations...
Page 141 SPARC Enterprise FIGURE 7-2 M5000 server. SPARC Enterprise M5000 FIGURE 7-2 Location Number Component Power supply unit (PSU#0) Power supply unit (PSU#1) Power supply unit (PSU#2) Power supply unit (PSU#3)
Page 142: Accessing The Power Supply Unit
Note – Support the bottom of the unit with one hand to avoid the rear of the unit swinging and hitting the system as it is removed. 5. Pull the unit from the server and place it on the ESD mat. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 for more information. 1-1.
Page 143: Installing The Power Supply Unit
This prevents clipping the power connectors at the bottom of the unit against the bottom of the slot. 2. With the handle perpendicular to the server, push the unit into the slot. 3. Lift the handle upwards all the way to seat the unit.
Page 144 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 145 ■ “I/O Unit DC-DC Converter Replacement” on page 8-12 ■ The I/O units are accessed from the rear of the server. The I/O unit backplane is part of the backplane unit. See remove and replace procedures. “Backplane Unit Replacement” on page 14-1...
Page 146 I/O unit location on the SPARC Enterprise M4000 server. FIGURE 8-1 SPARC Enterprise M4000 I/O Unit Location (Rear) FIGURE 8-1 Location Number Component I/O unit (IOU#0) SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 147: I/O Unit Replacement
I/O unit locations on the SPARC Enterprise M5000 server. FIGURE 8-2 SPARC Enterprise M5000 I/O Unit Locations (Rear) FIGURE 8-2 Location Number Component I/O unit (IOU#1) I/O unit (IOU#0) Chapter 8 I/O Unit Replacement...
Page 148: Pci Cassette Replacement
FIGURE 8-3 PCI Cassette Slot Locations FIGURE 8-3 Location Number Component PCI cassette #1 (PCIe) PCI cassette #2 (PCIe) PCI cassette #3 (PCIe) PCI cassette #4 (PCIe) PCI cassette #0 (PCI-X) SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 149: Accessing The Pci Cassette
Note – Do not install an I/O Box link card (or any PCIe card sensitive to timing delays) in the slot marked PCI cassette #1 in 8.1.1 Accessing the PCI Cassette Before you remove the PCI cassette, make sure that there is no I/O activity on the card in the cassette.
Page 150: Installing The Pci Cassette
If the lever locks in place without the pressure release, the card may not be seated correctly. If this happens the card should be removed and reinstalled. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 151: Securing The Server
The PCI card mounts in the PCI cassette. 8.2.1 Removing the PCI Card 1. Remove the PCI cassette containing the PCI card from the server. “Removing the PCI Cassette” on page 2. Open the cassette lever until it is horizontal ( 3.
Page 152: Installing The Pci Card
PCI card. 3. Place the PCI card into the cassette. 4. Slide the adjustable stops into position against the PCI card to hold it in place and secure them with a screwdriver. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 153 Also, fix the PCI card in position by following the 1-2-3 sequence in FIGURE 8-6 5. Install the PCI cassette containing the PCI card into the server. “Installing the PCI Cassette” on page 8-6.
Page 154: I/O Unit Replacement
2. Remove the cassettes from the I/O unit. “Removing the PCI Cassette” on page 3. Disconnect the cabinet end of the cable management arm. 8-10 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 4-12. 1-1. 8-5. “Powering the Server Off...
Page 155: Installing The I/O Unit
Installing the I/O Unit Caution – Do not force the I/O unit into a slot. Doing so can cause damage to the component and server. 1. Place the rear of the I/O unit onto the lip of the slot. 2. Slide the I/O unit into the slot.
Page 156: Securing The Server
I/O unit. shows the location of the I/O unit DC-DC converter, the DC-DC FIGURE 8-8 Converter Connector, and the DC-DC Converter Riser. 8-12 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 “Powering the Server Off 4-12. for more information.
Page 157 I/O Unit DC-DC Converter, DC-DC Converter Connector, and DC-DC Converter Riser FIGURE 8-8 Location Location Number Component DC-DC Converter Riser (DDCR) DC-DC Converter Connector DC-DC Converter (DDC_B#0) DC-DC Converter (DDC_A#0) Chapter 8 I/O Unit Replacement 8-13...
Page 158: Accessing The I/O Unit Dc-Dc Converter
2. Push the I/O unit cover slightly forward and then pull the front of the cover up to remove the cover from the I/O unit. 8-14 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 4-12. 1-1. “Removing the I/O Unit” on page “Powering the...
Page 159 Determine if your server currently has a label installed on the I/O unit DC-DC converter (DDC_B#0). If your server does not have a label covering part of the I/O unit DC-DC ■ converter and has no DC-DC converter retainer, go to If your server does have a label covering part of the I/O unit DC-DC converter, ■...
Page 160 If your server does not have a label covering part of the I/O unit DC-DC ■ converter and has the DC-DC converter retainer, go to Exposing the I/O Unit DC-DC Converter (With a DC-DC Converter Retainer) FIGURE 8-10 4. Remove the DC-DC converter from the slot.
Page 161 Determine if your server currently has a label installed on the I/O unit DC-DC converter (DDC_B#0). DC-DC Converter FIGURE 8-11 If your server does not have a label covering part of the I/O unit DC-DC ■ converter and has no DC-DC converter retainer, go to (DDC_B#0)
Page 162 If your server does have a label covering part of the I/O unit DC-DC converter, ■ start from one corner of the label and peel the label free of the I/O unit DC-DC converter. The label can be re-used on the replacement I/O unit DC-DC converter.
Page 163 Installing the DC-DC Converter (Without a DC-DC Converter Retainer) FIGURE 8-12 Chapter 8 I/O Unit Replacement 8-19...
Page 164 Reconnect the small cable before tightening the screws to the bracket. 5. Install the I/O unit cover. 6. Tighten the two screws at the front of the I/O unit using a No. 2 screwdriver. 8-20 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 165: Securing The Server
Accessing the I/O Unit DC-DC Converter Riser Caution – There is an electrical hazard if the power cords are not disconnected.All power cords must be disconnected to completely remove power from the server. 1. Power off the server. This step includes turning the key switch to the Service position, confirming that the POWER LED is off, and disconnecting power cables.
Page 166: Removing The I/O Unit Dc-Dc Converter Riser
4. Pull the DC-DC converter riser from the socket ( Determine if your server currently has a label installed on the I/O unit DC-DC converter (DDC_B#0). If your server does not have a label covering part of the I/O unit DC-DC ■ converter, go to If your server does have a label covering part of the I/O unit DC-DC converter, ■...
Page 167 Removing the I/O Unit DC-DC Converter Riser and DC-DC Converter (DDC_B#0) FIGURE 8-14 Chapter 8 I/O Unit Replacement 8-23...
Page 168: Replacing The I/O Unit Dc-Dc Converter Riser
This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position. See Using Software” on page 8-24 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 8-17. 8-11. 4-13. “Powering the Server On...
Page 169 Note – If the Solaris automatic booting is set, use the sendbreak -d domain_id command after the display console banner is displayed but before the system starts booting the operating system to get the ok prompt. 3. Confirm the hardware. This step includes running programs to be certain all components are mounted again and then booting the operating system.
Page 170 8-26 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 171: Xscf Unit Replacement
■ XSCF Unit Replacement The XSCF unit is a cold replacement component. This means the entire server must be powered off and the power cords disconnected to replace the XSCF unit. Note – If you replace the XSCF unit and the operator panel simultaneously, system will not operate normally.
Page 172 XSCF unit location on the SPARC Enterprise M4000 server. FIGURE 9-1 SPARC Enterprise M4000 XSCF Unit Location (Rear) FIGURE 9-1 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 173: Accessing The Xscf Unit
XSCF unit location on the SPARC Enterprise M5000 server. FIGURE 9-2 SPARC Enterprise M5000 XSCF Unit Location (Rear) FIGURE 9-2 9.1.1 Accessing the XSCF Unit 1. Power off the server. This step includes turning the key switch to the Service position, confirming that the POWER LED is off, and disconnecting power cables.
Page 174: Removing The Xscf Unit
1. Pinch the handle and then pull the lever on the XSCF unit downward to unseat the board ( 2. Remove the board from the slot and place it on the ESD mat. XSCF Unit Removal FIGURE 9-3 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 1-1. FIGURE 9-3...
Page 175: Installing The Xscf Unit
3. Connect the ethernet and UPC cables to the XSCFU. 9.1.4 Securing the Server 1. Power on the server. This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position. See Using Software”...
Page 176 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 177: Fan Modules Replacement
The 172-mm fan module is the primary cooling system. The 172-mm fan module is in both midrange servers. The 60-mm fan module is for additional cooling in the SPARC Enterprise M4000 server. The fan modules are hot, active, or cold replacement components. When using active replacement, only one fan module should be replaced at a time to ensure redundancy.
Page 178 SPARC FIGURE 10-1 Enterprise M4000 server. SPARC Enterprise M4000 Fan Module and Fan Backplane Locations FIGURE 10-1 Location Number Component 60-mm fan module (FAN_B#0) 60-mm fan module (FAN_B#1) 60-mm fan backplane (FANBP_B)
Page 179 SPARC FIGURE 10-2 Enterprise M5000 server. SPARC Enterprise M5000 Fan Module and Fan Backplane Locations FIGURE 10-2 Location Number Component 172-mm fan module (FAN_A#1) 172-mm fan module (FAN_A#0) 172-mm fan module (FAN_A#3)
Page 180: Accessing The 60-Mm Fan Module
Caution – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 181: Removing The 60-Mm Fan Module
( The screwdriver must be pushed down until it stops to release the fan lock. 2. Remove the 60-mm fan module from the server and place the fan on an ESD mat. 60-mm Fan Module Removal...
Page 182: Installing The 60-Mm Fan Module
2. Push down with two fingers to seat the fan module. 10.1.4 Securing the Server ● Slide the server into the equipment rack and secure the stabilizer bar. “Sliding the Server Into the Equipment Rack” on page 10-6 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 5-4.
Page 183: Accessing The 172-Mm Fan Module
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 184: Removing The 172-Mm Fan Module
( The screwdriver must be pushed down until it stops to release the fan lock. 2. Remove the fan module from the server and place it on an ESD mat. 172-mm Fan Module Removal...
Page 185: Installing The 172-Mm Fan Module
2. Push down with two fingers to seat the fan module. 10.1.8 Securing the Server ● Slide the server into the equipment rack and secure the stabilizer bar. “Sliding the Server Into the Equipment Rack” on page 5-4. Chapter 10...
Page 186: Accessing The 60-Mm Fan Backplane
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 187: Removing The 60-Mm Fan Backplane
2. Remove the three (3) cable connectors on the forward edge of the 60-mm fan backplane ( 3. Loosen the two (2) green captive screws ( 4. Remove the 60-mm fan backplane from the server and place it on the ESD mat FIGURE 10-5 Removing the 60-mm Fan Backplane FIGURE 10-5 #1).
Page 188: Installing The 60-Mm Fan Backplane
2. Install the fan cover. This step includes replacing the fan cover, installing the 60-mm fan units, sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See 3. Power the server on.
Page 189: Accessing The Sparc Enterprise M4000 172-Mm Fan Backplane
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 190 172-mm fan backplane. 6. Place the 172-mm fan backplane upside down on the ESD mat. This must be placed upside down to protect the circuits on the underside. 10-14 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 191 Removing the SPARC Enterprise M4000 172-mm Fan Backplane FIGURE 10-6 Chapter 10 Fan Modules Replacement 10-15...
Page 192: Installing The Sparc Enterprise M4000 172-Mm Fan Backplane
This step includes running programs to be certain all components are mounted again and then booting the operating system. Refer to “Verifying Hardware Operation” on page 4-9 10-16 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 “Powering the Server On Using 4-13. 10-9. 5-4.
Page 193: Accessing The Sparc Enterprise M5000 172-Mm Fan Backplane
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 194 172-mm fan backplane. 6. Place the 172-mm fan backplane upside down on the ESD mat. This must be placed upside down to protect the circuits on the underside. 10-18 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 195 Removing the SPARC Enterprise M5000 172-mm Fan Backplane FIGURE 10-7 Chapter 10 Fan Modules Replacement 10-19...
Page 196: Installing The Sparc Enterprise M5000 172-Mm Fan Backplane
This step includes running programs to be certain all components are mounted again and then booting the operating system. Refer to “Verifying Hardware Operation” on page 4-9 10-20 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 “Powering the Server On Using 4-13. 10-9. 5-4.
Page 197: Memory Board Replacement
“Memory Board Replacement” on page 11-1 ■ “DIMM Replacement” on page 11-8 ■ 11.1 Memory Board Replacement The memory boards are cold replacement components. The entire server must be powered off and the power cords disconnected to replace the memory boards. 11-1...
Page 198 SPARC Enterprise M4000 FIGURE 11-1 server. SPARC Enterprise M4000 Memory Board Locations FIGURE 11-1 Location Number 11-2 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Component Memory board (MEMB#0) Memory board (MEMB#1)
Page 199: Memory Board Replacement
SPARC Enterprise M5000 FIGURE 11-2 server. Chapter 11 Memory Board Replacement 11-3...
Page 200 SPARC Enterprise M5000 Memory Board Locations FIGURE 11-2 Location Number Component Memory board (MEMB#0) Memory board (MEMB#1) Memory board (MEMB#2) Memory board (MEMB#3) Memory board (MEMB#4) Memory board (MEMB#5) Memory board (MEMB#6) Memory board (MEMB#7) 11-4 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 201: Accessing The Memory Board
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 202: Removing The Memory Board
Note – Keep track of the original Memory Board locations so that the boards can be returned to the same locations. 2. Slide the memory board out of the server and place it on the ESD mat. Caution – Do not stack more than four memory boards on top of one another.
Page 203: Installing The Memory Board
3. Push the levers inward simultaneously to seat the memory board. 11.1.4 Securing the Server 1. Install the top cover. This step includes sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See page 5-8.
Page 204: Dimm Replacement
FIGURE 11-4 Memory Board DIMM Slot Numbering FIGURE 11-4 Location Number 11-8 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Component MEM#2A, Memory Slot (Group A) MEM#2B, Memory Slot (Group B) MEM#3A, Memory Slot (Group A) MEM#3B, Memory Slot (Group B)
Page 205: Confirmation Of Dimm Information
Location Number Caution – To replace or install a DIMM, do not fail to confirm the DIMM information and comply with the conditions to mount the memory. 11.2.1 Confirmation of DIMM Information Confirm the DIMM information (size/rank) in the following way. Execute the showhardconf(8) command on XSCFU.
Page 206: Memory Installation Configuration Rules
11.2.2 Memory Installation Configuration Rules You can mount up to 4 memory boards on the SPARC Enterprise M4000 server and up to 8 memory boards on the SPARC Enterprise M5000 server. The DIMMs on the memory board are grouped into group A and group B. (See Here are the DIMM mount conditions: In each group, 4 DIMMs are mounted in a unit.
Page 207: Installing Memory
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 208: Removing The Dimms
2. Pull the DIMM eject levers outwards to release the DIMM. 3. Pull the DIMM upwards to remove the DIMM from the socket ( DIMM Removal FIGURE 11-6 11-12 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 FIGURE 11-6...
Page 209: Installing The Dimms
1. Install the memory board in the server. “Installing the Memory Board” on page 2. Install the top cover. This step includes sliding the server in to the equipment rack and restoring the rack antitilt features to their original position. See page 5-8.
Page 210 11-14 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 211: Cpu Module Replacement
“CPU Upgrade” on page 7 ■ 12.1 CPU Module Replacement The CPU modules are cold replacement components. The entire server must be powered off and the power cords disconnected to replace the CPU modules. The CPU modules on the midrange servers are identical. 12-1...
Page 212 CPU module location on the SPARC Enterprise M4000 server. FIGURE 12-1 SPARC Enterprise M4000 CPU Module Locations FIGURE 12-1 Location Number 12-2 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Component CPU module (CPUM#1) CPU module (CPUM#0)
Page 213 CPU module location on the SPARC Enterprise M5000 server. FIGURE 12-2 SPARC Enterprise M5000 CPU Module Locations FIGURE 12-2 Location Number Component CPU module (CPUM#0) CPU module (CPUM#1) CPU module (CPUM#2) CPU module (CPUM#3) Chapter 12 CPU Module Replacement...
Page 214: Accessing The Cpu Module
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 215: Removing The Cpu Module
( FIGURE 12-3 Caution – The bottom of the board tends to swing when it is removed. 2. Remove the CPU module or filler panel from the server and place it on the ESD mat. CPU Module Removal FIGURE 12-3 Caution –...
Page 216: Installing The Cpu Module
This step includes running programs to be certain all components are mounted again and then booting the operating system. Refer to “Verifying Hardware Operation” on page 4-9 12-6 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 “Replacing the Top Cover” on “Powering the Server On 4-13. for more information.
Page 217: Cpu Upgrade
XCP 1070) and Solaris software. For more information about these minimum software and firmware requirements, see the latest version of the Product Notes (no earlier than the XCP 1070 edition) for your server. Caution – You must complete the upgrades to the XCP firmware and to Solaris before inserting SPARC 64 VII processors into the chassis.
Page 218: Sparc64 Vii Cpu Modules Added To A New Domain
M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guide. 8. Install the CPU module (CPUM) in the server. For instructions, refer to SPARC Enterprise M4000/M5000 Servers Service Manual. Note that this procedure involves powering down the entire server. 12-8 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Step Section 12.2, “CPU Upgrade”...
Page 219 XSB Test Fault ---- ------- -------- 01 Passed Normal 11. Confirm that the installed CPU module is recognized by the server and that the error indicator asterisk (*) is not displayed. XSCF> showhardconf -M 12. Confirm that no error has occurred.
Page 220 21. Use the setdomainmode(8) command to enable the autoboot function of the domain. The autoboot function is applied by a domain reboot. For more information, refer to the Sun SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guide and the setdomainmode(8) man page. 12-10 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 221: Sparc64 Vii Processors Added To An Existing Domain
XCP 1070) and Solaris software. For more information about these minimum software and firmware requirements, see the latest version of the Product Notes (no earlier than the XCP 1070 edition) for your server. 2. Log in to the XSCF using an account with platadm privileges.
Page 222 XSB#00-2: XSB#00-3: XSB#01-0: XSB#01-1: XSB#01-2: XSB#01-3: 12. Turn off the power to all the domains. XSCF> poweroff -a 12-12 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 0: 02.08.0000 1: 02.08.0000 2: 02.08.0000 3: 02.08.0000 02.08.0000(Current) 02.03.0000(Reserve) 02.08.0000(Current) 02.03.0000(Reserve) 02.08.0000(Current)
Page 223 1. Install the CPUM in the server. For instructions, refer to the “CPU Module Replacement,” chapter in the Sun SPARC Enterprise M4000/M5000 Servers Service Manual. Note that this procedure involves powering down the entire server. Caution – After installing the CPU module, you must reconnect the power cable to the power supply.
Page 224 3. Confirm that the installed CPU module is recognized by the server and that the error indicator asterisk (*) is not displayed. XSCF> showhardconf -M 4. Confirm that no error has occurred. XSCF> showlogs error -v XSCF> showstatus 5. Change the key position on the operator panel from Service to Locked.
Page 225 1. Replace the SPARC64 VI CPU module with the SPARC64 VII CPU module. For instructions, refer to Chapter 12, “CPU Module Replacement,” in the Sun SPARC Enterprise M4000/M5000 Servers Service Manual. Note that this procedure involves powering down the entire server.
Page 226 8. Power on all the domains. XSCF> poweron -a 9. Confirm that the target domain has been correctly started. XSCF> showlogs power 10. Confirm that no error has occurred. XSCF> showlogs error -v XSCF> showstatus 12-16 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 227: Motherboard Unit Replacement
■ “DC-DC Converter Replacement” on page 13-12 ■ 13.1 Motherboard Unit Replacement The motherboard unit is a cold replacement component. This means the entire server must be powered off and the power cords disconnected to replace the motherboard unit. 13-1...
Page 228 SPARC Enterprise FIGURE 13-1 M4000 server SPARC Enterprise M4000 Motherboard Unit Location FIGURE 13-1 13-2 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 229 SPARC Enterprise FIGURE 13-2 M5000 server SPARC Enterprise M5000 Motherboard Unit Location FIGURE 13-2 Chapter 13 Motherboard Unit Replacement 13-3...
Page 230: Accessing The Sparc Enterprise M4000 Motherboard Unit
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 231: Removing The Sparc Enterprise M4000 Motherboard Unit
1. Push the server back into the rack. 2. Loosen the two captive screws that secure the motherboard unit handle in place. 3. Pull the motherboard unit handle down ( Removing the SPARC Enterprise M4000 Motherboard Unit FIGURE 13-3 FIGURE 13-3 Chapter 13...
Page 232: Installing The Sparc Enterprise M4000 Motherboard Unit
5. Connect the cable management arm to the equipment rack. 6. Power on the server This step includes reconnecting power cables, verifying the state of the LEDs, 13-6 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 12-6. 11-7. “Replacing the Top Cover” on...
Page 233: Accessing The Sparc Enterprise M5000 Motherboard Unit
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 234: Removing The Sparc Enterprise M5000 Motherboard Unit
1. Release the latch and pull the two (2) CPU module baffles out of the server FIGURE 13-4 2. Remove the eight (8) bus bar screws at the front of the server using a magnetic screwdriver. 3. Loosen the two (2) captive screws in the center of the motherboard unit to release the motherboard unit handles.
Page 235 Removing the SPARC Enterprise M5000 Motherboard Unit FIGURE 13-4 Chapter 13 Motherboard Unit Replacement 13-9...
Page 236: Installing The Sparc Enterprise M5000 Motherboard Unit
4. Secure the eight (8) bus bar screws at the front of the motherboard unit using a magnetic screwdriver. 5. Install the two (2) CPU module baffles and secure them with the latches. 13-10 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 1-1.
Page 237: Securing The Server
“Installing the CPU Module” on page 2. Install all memory boards. “Installing the Memory Board” on page 3. Install the top cover. This step includes sliding the server in to the equipment rack and restoring the antitilt features to their original position. See page 5-8.
Page 238: Dc-Dc Converter Replacement
DC-DC converter on the SPARC Enterprise FIGURE 13-5 M4000 server SPARC Enterprise M4000 DC-DC Converter Location FIGURE 13-5 Location Number 13-12 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Component DC-DC Converter (DDC_B#0) (with metal heatsink) DC-DC Converter (DDC_A#0) DC-DC Converter (DDC_A#1)
Page 239 DC-DC converter on the SPARC Enterprise FIGURE 13-6 M5000 server SPARC Enterprise M5000 DC-DC converter Location FIGURE 13-6 Location Number Component DC-DC Converter (DDC_A#0) DC-DC Converter (DDC_A#1) DC-DC Converter (DDC_A#2) DC-DC Converter (DDC_A#3) DC-DC Converter (DDC_B#0) (with metal heatsink)
Page 240: Accessing The Sparc Enterprise M4000 Dc-Dc Converter
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 241: Removing The Sparc Enterprise M4000 Dc-Dc Converter
13.2.2 Removing the SPARC Enterprise M4000 DC-DC Converter ● Pull the DC-DC converter from the socket and place it on the ESD mat FIGURE 13-7 Removing the DC-DC Converter FIGURE 13-7 Chapter 13 Motherboard Unit Replacement 13-15...
Page 242: Installing The Sparc Enterprise M4000 Dc-Dc Converter
This step includes running programs to be certain all components are mounted again and then booting the operating system. Refer to “Verifying Hardware Operation” on page 4-9 13-16 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 11-7. “Replacing the Top Cover” on “Powering the Server On 4-13.
Page 243: Accessing The Sparc Enterprise M5000 Dc-Dc Converter
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 244: Removing The Sparc Enterprise M5000 Dc-Dc Converter
This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position. See Using Software” on page 13-18 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 1-1. 4-13. 11-7. “Replacing the Top Cover” on...
Page 245 Note – If the Solaris automatic booting is set, use the sendbreak -d domain_id command after the display console banner is displayed but before the system starts booting the operating system to get the ok prompt. 4. Confirm the hardware. This step includes running programs to be certain all components are mounted again and then booting the operating system.
Page 246 13-20 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 247: Backplane Unit Replacement
“Backplane Unit Replacement” on page 14-1 ■ 14.1 Backplane Unit Replacement The backplane unit is a cold replacement component. This means the entire server must be powered off and the power cords disconnected to replace the backplane unit. 14-1...
Page 248 SPARC Enterprise M4000 FIGURE 14-1 server. SPARC Enterprise M4000 Backplane Unit Location FIGURE 14-1 14-2 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 249 SPARC Enterprise M5000 FIGURE 14-2 server. SPARC Enterprise M5000 Backplane Unit Location FIGURE 14-2 Chapter 14 Backplane Unit Replacement 14-3...
Page 250: Accessing The Sparc Enterprise M4000 Backplane Unit
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 251: Removing The Sparc Enterprise M4000 Backplane Unit
This step includes removing the CPU modules, possibly the memory boards, disconnecting the cable management arm, and removing the motherboard. See “Removing the SPARC Enterprise M4000 Motherboard Unit” on page 6. Remove the power supply units. “Removing the Power Supply Unit” on page 7.
Page 252 Reach one hand through the power supply opening and disconnect the grey operator panel cable from the backplane unit. c. Remove the backplane unit and place it on an ESD mat. Removing the SPARC Enterprise M4000 Backplane FIGURE 14-3 14-6 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 FIGURE 14-3...
Page 253: Installing The Sparc Enterprise M4000 Backplane Unit
14.1.3 Installing the SPARC Enterprise M4000 Backplane Unit 1. Remove the ground cable and operator panel cable from the backplane unit. These cables were left in the system. 2. Install the backplane unit. a. Angle the backplane unit and place it into the server.
Page 254: Securing The Server
This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position. See Using Software” on page 14-8 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 “Installing the CD-RW/DVD-RW Drive Backplane “Installing the SPARC Enterprise M4000 Motherboard 13-6.
Page 255: Accessing The Sparc Enterprise M5000 Backplane Unit
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 256: Removing The Sparc Enterprise M5000 Backplane Unit
The captive screws can be accessed by reaching through the power supply bays. 6. Disconnect the server end of the ground cable. 7. Tip the backplane unit forward and then pull it out of the server and place it on an ESD mat.
Page 257 8. Disconnect the ground cable from the backplane unit. Save the ground cable to reattach to the replacement backplane unit. Removing the SPARC Enterprise M5000 Backplane FIGURE 14-4 Chapter 14 Backplane Unit Replacement 14-11...
Page 258: Installing The Sparc Enterprise M5000 Backplane Unit
3. Install the I/O unit. “Installing the I/O Unit” on page 4. Install the power supply units. “Installing the Power Supply Unit” on page 14-12 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 “Installing the 13-10. 9-5. 8-11. 7-5.
Page 259 5. Install the top cover. This step includes sliding the server in to the equipment rack and restoring the antitilt features to their original position. See page 5-8. 6. Power on the server. This step includes reconnecting power cables, verifying the state of the LEDs, and turning the keyswitch to the Locked position.
Page 260 14-14 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 261: Operator Panel Replacement
■ 15.1 Operator Panel Replacement The operator panel is a cold replacement component. This means the entire server must be powered off and the power cords disconnected to replace the operator panel. Note – If you replace the XSCF unit and the operator panel simultaneously, system will not operate normally.
Page 262: Location Number
SPARC Enterprise M4000 FIGURE 15-1 server. SPARC Enterprise M4000 Operator Panel Locations FIGURE 15-1 Location Number 15-2 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Component Operator panel...
Page 263 SPARC Enterprise M5000 FIGURE 15-2 server. SPARC Enterprise M5000 Operator Panel Locations FIGURE 15-2 Location Number Component Operator panel Chapter 15 Operator Panel Replacement 15-3...
Page 264: Accessing The Operator Panel
Note – When drawing out the SPARC Enterprise M4000/M5000 Server to the front, release the cable tie holding the PCI cables on the rear of the server.
Page 265 3. Loosen the captive screw that holds the operator panel in place. 4. From the front, push the operator panel towards the interior of the server. 5. Remove the operator panel from the guide pins and place it on the ESD mat.
Page 266 Removing the Operator Panel FIGURE 15-3 15-6 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 267: Installing The Operator Panel
If the operator panel will not move forward, gently adjust where the light pipes at the front of the operator panel fit into the sockets at the front of the server. 2. Tighten the captive screw that holds the operator panel in place.
Page 268 15-8 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 269: Components List
A P P E N D I X Components List This appendix shows the server nomenclature and component numbering. shows the SPARC Enterprise M4000 server. FIGURE A-1...
Page 270 Top cover Fan cover Backplane unit (BPU_A - includes IOBP, Power distribution board) 172-mm fan backplane (FANBP_A) 60-mm fan backplane (FANBP_B) SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Location Number Component DC-DC Converter (DDC_A#0) DC-DC Converter (DDC_A#1) Motherboard unit (MBU_A)
Page 271 Power supply unit 48V (PSU#0) Power supply unit 48V (PSU#1) Operator panel (OPNL) 172-mm fan module (FAN_A#0) 172-mm fan module (FAN_A#1) DC-DC Converter (DDC_B#0) shows the SPARC Enterprise M5000 server. FIGURE A-2 Location Number Component Memory board (MEMB#2) Memory board (MEMB#1)
Page 272 SPARC Enterprise M5000 Component Locations FIGURE A-2 23 24 25 26 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 30 31 32 33 34 35...
Page 273: Dc-Dc Converter (Ddc_A#0)
Location Number Component Top cover CPU module (CPUM#0) CPU module (CPUM#1) CPU module (CPUM#2) CPU module (CPUM#3) 172-mm fan (FAN_A#1) 172-mm fan (FAN_A#0) 172-mm fan (FAN_A#3) 172-mm fan (FAN_A#2) Backplane unit (BPU_B - includes IOBP, Power distribution board, bus bar) 172-mm fan backplane (FANBP_C) CD-RW/DVD-RW backplane (DVDBP_B) Tape backplane (TAPEBP)
Page 274 DC-DC Converter Riser (DDCR IOU#0 Not shown) DC-DC Converter (DDC_B on DDCR on IOU#0 Not shown) DC-DC Converter (DDC_A#0 IOU#0 Not shown) SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Location Number Component Memory board (MEMB#4) Memory Board (MEMB#3)
Page 275: Rules For System Configuration
A P P E N D I X Rules for System Configuration This appendix shows the system configurations for the midrange servers. Server Configuration shows the hardware configuration of the midrange servers. TABLE B-1...
Page 276 CPU module) Memory board (8 DIMMs 4 (32 DIMMs per memory board) total) SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 SPARC Enterprise M5000 Server Notes The CPU, memory subsystem, and I/O subsystem are directly connected to implement data transfer by using a high- speed broadband switch.
Page 277 System Features (Continued) TABLE B-1 SPARC Enterprise Features M4000 Server I/O unit (IOU) PCI cassettes 5 cassettes per tray in the IOU PCI cards 5 (1 PCI-X and 4 PCIe) eXtended System Control facility unit SPARC Enterprise M5000 Server Notes Each IOU contains the following: •...
Page 278 (One fan is redundant) Internal drives 1 DVDU, 2 hard disk drives, 1 tape drive unit (optional) SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 SPARC Enterprise M5000 Server Notes 4 (2 + 2 redundant) • Four 172-mm fans per server •...
Page 279: Fru List
A P P E N D I X FRU List This appendix shows the midrange server FRUs and is divided into the following sections: “Server Overview” on page C-1 ■ “System Boards” on page C-3 ■ “Backplane Unit” on page C-6 ■...
Page 280 The procedure for isolating the hard disk drive from the Solaris OS varies depending on whether disk mirroring software or other support software is used. For details, see the relevant software manuals. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Cold Redundant...
Page 281: System Boards
Motherboard DC-DC Converter ■ The SPARC Enterprise M4000 motherboard unit provides power and signals to its mounted components by a riser card. The SPARC Enterprise M5000 motherboard unit supplies power to its mounted components from the power supply backplane by the bus bar/I/O backplane/power backplane unit.
Page 282: Cpu Module
Number of cores per CPU CPU module location Active replacement capability Hot replacement capability Cold replacement capability Refer to “CPU Module Replacement” on page 12-1 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 SPARC SPARC SPARC Enterprise Enterprise Enterprise...
Page 283: Memory Board
C.2.3 Memory Board Each memory board provides a memory access controller (MAC) and eight DIMM slots. To remove or install memory boards, you must power the server off. lists the memory board features. Memory Board Features TABLE C-3 Maximum Number of memory boards...
Page 284: Backplane Unit
PCI-Express switches or bridges connected to the slots ■ There is one IOU in the SPARC Enterprise M4000 server and two IOUs in the SPARC Enterprise M5000 server. Each IOU has one I/O controller. There are four PCI buses in each server. To remove or install the IOU, you must halt the Solaris OS and power off the server (cold replacement).
Page 285: Power
Power Supply Features TABLE C-5 SPARC Enterprise M4000 Server 1 power cord per power supply unit Number of power cords 2 power cords are required for...
Page 286: Fan Module
The fans in the midrange servers move air currents into and out of the server. fan fails, the eXtended System Control Facility (XSCF) detects the failure and uses the redundant fan(s). system. The 60 mm fans (FAN_B) in the SPARC Enterprise M4000 server are used for additional cooling. Fan Module Features...
Page 287: Extended System Control Facility Unit
Interlocks power due to remote cabinet interface (RCI) ■ Note – To use RCI, a SPARC Enterprise server or a device with an RCI port is required. Both midrange servers have one XSCF unit, which is serviced from the rear of the system.
Page 288: Drives
2 hard disk drives 1 CD-RW/DVD-RW Drive Unit 1 tape drive unit (optional) * Contact your sales representative for tape drive unit options on SPARC Enterprise M4000/M5000 servers. C.8.1 Hard Disk Drive lists the features and specifications of the hard disk drive.
Page 289: Cd-Rw/Dvd-Rw Drive Unit (Dvdu
C.8.2 CD-RW/DVD-RW Drive Unit (DVDU) lists the features, location, and specifications of the CD-RW/DVD-RW TABLE C-9 Drive Unit. CD-RW/DVD-RW Drive Unit Features and Specifications for Midrange TABLE C-9 Servers Number of CD-RW/DVD-RW Drive Units Location Active replacement capability Hot replacement capability Cold replacement capability Interface The Advanced Technology Attachment Packet Interface (ATAPI) is an interface...
Page 290 Data transfer rate Capacity Media type * Contact your sales representative for tape drive unit options on SPARC Enterprise M4000/M5000 servers. The Serial Advanced Technology Attachment (SATA) interface is a serial link between the computer and the tape drive unit (...
Page 291: External Interface Specifications
A P P E N D I X External Interface Specifications This appendix describes the specifications of the connectors provided on the SPARC Enterprise server unit: “Serial Port” on page D-2 ■ “UPC (UPs Control) Port” on page D-3 ■...
Page 292: Serial Port
“Connection Diagram for Serial Cable” on page D-4 ■ Serial Port Serial Port TABLE D-1 Setting 12 4 6 8 3 5 7 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Pin No Signal Name Input/Output Output Output Output Input...
Page 293: Upc (Ups Control) Port
UPC (UPs Control) Port UPC (UPs Control) Port TABLE D-2 Setting 5 4 3 2 1 9 8 7 6 USB Port USB Port TABLE D-3 Setting 1 2 3 4 Pin No Signal Name Input/Output Output *BPS Input *BTL Input *ACOFF Input...
Page 294: Connection Diagram For Serial Cable
Connection Diagram for Serial Cable Connection Diagram for Serial Cable FIGURE D-1 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 295: Ups Controller
When a failure is detected in the supply of power, an error can be reported to the server through the signal cable connection between a UPC port on the server and a UPS that has the UPC interface. Then the server can execute emergency shutdown processing to safely shut down the system.
Page 296: Signal Line Configuration
Signal name Definitions *BPS/*UALM Signal indicates faulty UPS conditions *BTL Signal provides a warning of a low battery level and a pending UPS failure. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 *BTL *BPS/*UALM *ACOFF UPS cable Pin number *BTL...
Page 297: Power Supply Conditions
Signal name Definitions *ACOFF Signal indicates power failure at the commercial AC supply connector to the UPS Signal ground Signal indicates the main unit is running (Equipment Ready) ON:Indicates contacts are closed OFF: Indicates contacts are open Note1: Use a UPS capable of normal battery power supply operation for at least 10 to 60 seconds after this signal is turned on. Note2: Use a UPS capable of normal battery power supply output without turning on the *ACOFF in an instantaneous commercial AC power failure lasting two seconds or less.
Page 298: Output Circuit
Terminal array ■ FIGURE E-2 Do not use the unused pins (pin number 2, 3, 4 and 8 in the following diagram). Cable side shown below. SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Output conditions Output Voltage Output Current identifies pin signals of the UPC connector and the UPS cable.
Page 299: Upc Connector
Corresponding terminals in UPC connector and the UPS cable FIGURE E-2 This system side Pin # Signal name *BPS/*UALM *BTL *ACOFF Note: Do not use ER signal. Note – If you need UPC cables, you need to make arrangements separately. For details, contact your sales representatives.
Page 300 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 301: Abbreviations
A P P E N D I X Abbreviations This appendix lists out the proper names of acronyms found in this manual. Acronyms TABLE F-1 Abbreviation ASIC ATAPI CLKU CMU-CH CPUM Full name Application-specific integrated circuit Advanced technology AT attachment packet interface Browser-based user interface Channel Chip multi-processor...
Page 302 GBps HDDBP I2C bus IOBP MEMB NVRAM OPNL PCIe SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 Full name Dual inline memory module Dynamic random access memory External cache Error correction code Fan backplane Fault management architecture Field-replaceable unit...
Page 303 (Continued)Acronyms TABLE F-1 Abbreviation Full name Pci hot plug POST Power-on self-test Power-on reset hysical system board Power supply unit PROM Programmable read-only memory Random access memory Serial attached SCSI SATA Serial ATA eXtended System Controller Facility tatic RAM SRAM System controller Throughput computing ime of day...
Page 304 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009...
Page 305 Head1 5.2 CD-RW/DVD-RW (DVDU) Drive Replacement, 6-12 backplane unit (busbar), 14-1, C-6 cleaning tape, 3-1 components SPARC Enterprise M4000 Server, A-1 SPARC Enterprise M5000 server, A-3 configuration, 2-4 cooling, 10-1, 10-10, 10-13 CPU module, 12-1 DAT tape drive, 6-22 DC-DC converter, I/O unit, 8-12...
Page 306 C-5 motherboard unit, C-3 system controller facility unit (XSCFU), 9-1 system precautions, 1-2 Index-2 SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009 tape drive backplane, 6-27 top cover, 5-5 UPC connector cable connector, E-4 electrical specifications, E-3...

This manual is also suitable for:

Sparc enterprise m5000

Fujitsu SPARC ENTERPRISE M4000 Service Manual

Preface

1 Safety and Tools

2 Fault Isolation

3 Periodic Maintenance

4 FRU Replacement Preparation

5 Internal Components Access

6 Storage Devices Replacement

7 Power Systems Replacement

8 I/O Unit Replacement

9 XSCF Unit Replacement

10 Fan Modules Replacement

11 Memory Board Replacement

12 CPU Module Replacement

13 Motherboard Unit Replacement

14 Backplane Unit Replacement

15 Operator Panel Replacement

Components List

Rules for System Configuration

FRU List

External Interface Specifications

UPS Controller

Abbreviations

Quick Links

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Summary of Contents for Fujitsu SPARC ENTERPRISE M4000