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. 14 Shutting down the computer . 15 Using the Rapid Access III keyboard . . 15 Using the IBM ScrollPoint III mouse . . 17 Accessing the diskette drive and CD-ROM or DVD-ROM drive . . 18 Using diskettes .
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Creating an IBM Enhanced Diagnostics diskette . . 67 Running the IBM Enhanced Diagnostics program. . 67 To run diagnostics from the IBM Enhanced Diagnostics diskette: . 68 To run diagnostics from the Product Recovery CD or program: . . 68 Replacing the battery .
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Product warranty and notices . 79 Warranty Statements . . 79 IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General Terms) . 79 IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 - General Terms) .
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v Branchez sur des socles de prise de courant correctement câblés tout équipement connecté à ce produit. v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou déconnecter les câbles d’interface.; v Ne mettez jamais un équipement sous tension en cas d’incendie ou d’inondation, ou en présence de dommages matériels.
CAUTION: Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed...
En cas de fuite de gaz, n’utilisez jamais un téléphone situé à proximité de la fuite. Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM drives are also sold separately as options. CD-ROM drives and DVD-ROM drives are laser products.
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DANGER Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. DANGER: Certains modèles d’ordinateurs personnels sont équipés d’origine d’une unité de CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues séparément en tant qu’options.
About this book ® ™ This book will help you become familiar with your IBM NetVista X40 and its features. It describes how to operate, maintain, and install options in your computer. In the unlikely event you experience problems, you will find helpful troubleshooting information and instructions for obtaining service in this book.
Related information The following is a description of the publications that contain additional information about your computer. These documents are available in Adobe Acrobat PDF files at http://www.ibm.com/pc/support on the World Wide Web. v About Your Software This publication contains information about the operating system, device drivers, applications, and product recovery software.
Chapter 1. Product overview Thank you for selecting an IBM NetVista X40. Your computer incorporates many of the latest advances in computer technology. This chapter provides an overview of the computer, features, and preinstalled software. Identifying your computer In most instances, the best way to identify your computer is by the machine type/model number.
Hardware features The following information covers a variety of models. For a listing of features for your specific model, refer to the System Summary screen in the Configuration/Setup Utility. For more information, see “Chapter 4. Using the Configuration/Setup Utility program” on page 31. Microprocessor ®...
Supported operating systems ® ® v Microsoft Windows 98 Second Edition (SE) v Microsoft Windows 2000 Professional v Microsoft Windows Millennium Edition (Me) Software This section describes the IBM-preinstalled software and other software that comes with your computer. Chapter 1. Product overview...
Access IBM The Access IBM program is preinstalled on your computer and is accessible from the Windows desktop. It provides the following: Start up This selection provides topics about setting up your computer.
Arranging your workspace To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets can also affect the way you arrange your workspace.
methods of reducing glare. The following illustrates tilting the monitor. Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner. Air circulation Your computer and monitor produce heat. The computer has a fan that pulls in fresh air and forces out hot air.
v Keep power cords and cables neatly routed away from walkways and other areas where they might be accidentally dislodged. Connecting cables Read the following before connecting cables: v Connect all device cables before plugging any power cords into an electrical outlet.
USB connectors There are five USB connectors on your computer: three at the rear 2 and two on the right side 3 of the monitor. In addition, if you have a Rapid Access keyboard, there are two USB connectors at the rear of the keyboard. When setting up your computer for the first time, plug the keyboard and the mouse cables into USB ports at the rear of the computer near the power cord connector.
77. See “Related information” on page xiv for sources of other information about your computer. For information about IBM-installed software, see the About Your Software publication. Additional programs and device drivers are on the Software Selections CD and, in some cases, on other CDs and diskettes.
Starting the computer Go to Chapter 2 ″Getting Started″ in the About Your Software publication to continue with the software setup of your computer. For information about how to turn on your computer, see “Chapter 3. Operating and caring for your computer”...
Hard disk drive in-use indicator: When this light is on, it indicates that the hard disk drive heads are being positioned or that your computer is reading from or writing to the hard disk. Do not turn off your computer when this indicator is on or blinking.
Some of these buttons are permanently set to start certain programs on your computer. The preset functions are printed on the label above the buttons. Three of the buttons, EMail, Access IBM Web, and Standby, are permanently programmed. Depending on the preloaded operating system loaded in your computer, three of the remaining five buttons might be preset.
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1 Standby button Multimedia controls 2 Standby LED 6 Mute button 3 Num Lock LED 7 Stop button 4 Caps Lock LED 8 Play/Pause button 5 Scroll Lock LED 9 Volume control 10 Next track button 11 Previous track button To customize a Rapid Access Button, do the following: 1.
Using the IBM ScrollPoint III mouse The ScrollPoint III mouse has the following controls. 1 Primary mouse button: Use this button to select or start a program or menu item. 2 Quick/auto scroll button: Use this button to put the mouse into auto-scroll mode.
Accessing the diskette drive and CD-ROM or DVD-ROM drive The diskette drive and CD-ROM or DVD-ROM drive are located in a drop-down device bay. To lower the device bay for access to the diskette and CD-ROM or DVD-ROM drives, press the device bay release button 1 . To close the device bay, push upward on the CD-ROM or DVD-ROM drive until it latches in the closed position.
v Never touch the magnetic disk itself. v A magnetic field can erase the data on your diskettes. Keep diskettes away from magnets or devices that create a strong magnetic field, such as electric motors and generators. Diskettes are sensitive to magnets found in television sets, telephones, stereo speakers, and other such items.
Write-protecting diskettes It is possible to accidentally format a diskette or unintentionally write data to it. Important information can be written over or lost. For this reason, it is a good idea to write-protect important diskettes. You can read data from a write-protected diskette, but you cannot erase or change the data.
Using a CD-ROM or DVD-ROM drive Your computer has a preinstalled CD-ROM or DVD-ROM drive. These drives can play back or read from a CD or DVD disc but cannot write information to it. CD-ROM or DVD-ROM drives use industry-standard, 12 cm (4.75-inch) CDs.
Inserting and removing a CD or DVD disc To insert a disc: 1. With the computer turned on, press the eject button. The tray slides partway out of the drive. Manually pull the tray the rest of the way out. 2.
Product Recovery CD that comes with your computer. If your computer has IBM-preinstalled software, video device drivers have already been installed on the hard disk. However, you can use the device driver installation instructions if you need to reinstall the device drivers or if you need information on obtaining and installing updated device drivers.
– If you click the speaker icon one time, the volume control is displayed. Use your mouse to drag the volume-control slider up or down to control the volume, or select the Mute check box to turn the audio off. –...
Using the Windows Start menu Follow these steps to put the computer in Standby mode using Windows: 1. From your Windows desktop, click the Start button. 2. Click ShutDown. 3. Click Stand by. 4. Click OK. Using the Standby button on the keyboard If you are using the Rapid Access keyboard, you can put the computer in Standby mode by pressing the Standby button located at the top of the keyboard.
Setting power schemes You can set the duration of inactivity that must elapse before the computer, monitor, or hard disk automatically enter standby mode. Windows 98, Windows 2000 Professional, and Windows Me use slightly different terminology as noted below. To set the duration, do the following: 1.
mouse after a predefined period of inactivity. To use these features, refer to the operating system publication that comes with your computer. Taking care of your computer This section provides guidelines for the proper handling and care of your computer. Basics Here are some basic points about keeping your computer functioning properly: v Keep your computer in a clean, dry environment.
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1. Turn off the computer. 2. Disconnect the mouse cable from the computer. 3. Turn the mouse upside down. Unlock the retainer on the bottom of the mouse by rotating it in the direction of the arrow. Note: Some mice have lock and unlock symbols to indicate how far you need to rotate the retainer.
Moving your computer Take the following precautions before moving your computer. 1. Remove all media (diskettes, compact discs, tapes, and so on) from the drives. 2. Turn off the computer and all attached devices. Your hard disk drive automatically parks the read/write heads to prevent damage to the hard disk.
Viewing and changing settings The Configuration/Setup Utility menu displayed by your computer might look slightly different from the menu shown here, but it will operate the same way. Configuration/Setup Utility Select Option: v System Summary v Product Data v Devices and I/O Ports v Start Options v Date and Time v Advanced Setup...
↑↓ Use these arrow keys to move among menu items until the item you want is highlighted. ←→ Use these arrow keys to display and toggle among choices for a menu item. Enter Press this key to select a highlighted menu item. Press this key to exit from a menu after viewing or making changes to the settings in the menu.
After you set an administrator password, a password prompt is displayed each time you try to access the Configuration/Setup Utility program. If you type the wrong password, you will see an error message. If you type the wrong password three times, you must turn the computer off and start again. If both the power-on and administrator passwords are set, you can type either password.
5. Press Esc twice to return to the Configuration/Setup Utility program menu. 6. Select Save Settings from the Configuration/Setup Utility menu and press Enter. Then press Esc and follow the instructions on the screen to exit from the Configuration/Setup Utility program. Other settings in the Configuration/Setup Utility program The information in this section contains instructions for changing the startup sequence, Remote Administration, and the Pentium III microprocessor serial...
Within the United States, call 1-800-IBM-2YOU (1-800-426-2968), your IBM reseller, or IBM marketing representative. v Within Canada, call 1-800-565-3344 or 1-800-465-7999. v Outside the United States and Canada, contact your IBM reseller or IBM marketing representative. Tools required To install or remove some options in your computer, you will need Phillips-head and a flat-blade screwdrivers.
Component locations The following illustration shows the locations of various components on the system board. System board Top of Monitor 1 Fan connector 7 Hard disk drive connector 2 Microprocessor 8 CMOS clear jumper 3 DIMM sockets (SDRAM) 9 Battery 4 Power connector 10 PCI expansion slot 5 CD-ROM or DVD-ROM drive...
1. Remove any media (diskettes or CDs) from the drives and shut down your operating system. 2. Read the “Safety notices” on page vii. 3. Read “Handling static-sensitive devices” on page 37. 4. Turn off all attached external devices and turn off the computer. 5.
Removing the hard disk drive The hard disk drive must be removed before you remove the metal system board cover. To remove the hard disk drive, do the following: 1. Remove the rear computer cover. See “Removing the rear cover” on page 40.
Removing the system board cover You must remove the system board cover to install memory DIMMs or PCI adapters. Attention: Proper cooling is necessary to avoid damage to your computer. Do not operate your computer without all covers in place. To remove the system board cover, do the following: 1.
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Note: You can leave the fan cable connected to the system board or disconnect it if necessary. For the location of the fan cable connector, see “System board” on page 39 User Guide...
Installing memory You can add memory to your computer to increase system performance. Your computer has two DIMM connectors 1 for installing memory. The following restrictions apply when installing memory: v The maximum amount of SDRAM memory is 1 GB. v Each DIMM installed must contain the same amount of memory.
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Note: If you are replacing an existing DIMM, remove the existing DIMM. 6. Position the new DIMM over the socket, making sure that the notches in the DIMM are aligned with the tabs on the socket. Push the DIMM straight down into the connector until the retaining clips close.
Installing an adapter Your computer system board has two peripheral component interconnect (PCI) expansion slots. Depending on your model, the expansion slots might already have adapters installed. You can install a low-profile PCI adapter in any available PCI expansion slot. These adapters must not exceed 16.9 cm (6.66 inches) in length and 5.15 cm (2.04 inches) in height.
If you suspect that you have a software problem and your computer comes with IBM-preinstalled software, see “IBM Enhanced Diagnostics” on page 66 for information about how to run the IBM Enhanced Diagnostics program provided by IBM. Also see the operating system documentation supplied with your computer.
No - Continue at step 2. Yes - The power-on self-test (POST) did not detect a problem. Further diagnostic testing is required. Go to “Running the IBM Enhanced Diagnostics program” on page 67 and run the diagnostic programs. If you are unable to run the diagnostic programs or if the diagnostic programs do not detect an error, go to “Device troubleshooting charts”...
v If the failure occurred immediately after you installed or removed an option, and you have not yet updated the configuration, see “Chapter 4. Using the Configuration/Setup Utility program” on page 31. v If the computer was functioning correctly after you installed an option and is now malfunctioning, have the computer serviced.
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CMOS RAM memory size does not This is expected if you have removed match memory. Otherwise, Go to “Running the IBM Enhanced Diagnostics program” on page 67 for instructions on running memory diagnostics. Keyboard error 1. Make sure the keyboard is properly connected.
Code Description Action 178x Hard disk or IDE device failed 1. Go to “Running the IBM Enhanced Diagnostics program” on page 67, and follow the instructions for running the diagnostic program for the hard disk drive and IDE devices. 2. If the problem persists, have the computer serviced.
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1. Remove the software or device you just added. 2. Run the diagnostic programs to determine if your computer is running properly. (See “Running the IBM Enhanced Diagnostics program” on page 67 for information about diagnostic programs provided with your computer.)
Sound Blaster Pro or Sound Blaster emulation. If these actions do not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 67). If you need technical assistance, see “Chapter 7. Getting information, help, and service”...
8. Click OK to exit from the Properties window and save the setting. If this procedure does not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 67). If you need technical assistance, see “Chapter 7. Getting information, help, and service”...
DVD disc problems Symptom Action Black screen instead 1. Restart the DVD player program. of DVD video 2. Shut down Windows, and restart your computer. If you need technical assistance, see “Chapter 7. Getting information, help, and service” on page 71. DVD movie will not 1.
Action General monitor problems 1. Make sure the brightness controls are adjusted correctly. 2. Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see “Running the IBM Enhanced Diagnostics program” on page 67 and run diagnostics on the monitor.
General problems Symptom Action The computer does not Verify that: start when you press the 1. All cables are securely connected to the proper power button. connectors on the computer. For the location of the connectors, see “Connecting cables” on page 8. 2.
Keyboard, mouse, or pointing device problems Symptom Action All or some keys on the Verify that: keyboard do not work. 1. The computer is turned on. 2. The keyboard cable is securely connected to the keyboard connector on the computer. For the location of the keyboard connector, see “Connecting cables”...
If the problem persists, run the memory test from the diagnostic program supplied with your computer. (See “Running the IBM Enhanced Diagnostics program” on page 67 for further information.) The computer might have detected a bad DIMM and automatically reallocated memory so that it could continue to operate.
Modem problems Symptom Action When you try to use the 1. Make sure the telephone line is correctly connected to modem, your computer or your computer. If you are using other communication modem is unable to detect devices in conjunction with the modem, such as an a dial tone.
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(See “Removing the rear cover” on page 40.) If these actions do not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 67). If you need technical assistance, see “Chapter 7. Getting information, help, and service”...
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If these actions do not correct the problem, run the diagnostic programs (see “Running the IBM Enhanced Diagnostics program” on page 67). If you need technical assistance, see “Chapter 7. Getting information, help, and service”...
Using the Configuration/Setup Utility program” on page 31. If the problem persists, run the diagnostic programs. (See “Running the IBM Enhanced Diagnostics program” on page 67 for information about diagnostic programs provided with your computer.) If you cannot correct the problem, have the computer and the option serviced.
IBM Enhanced Diagnostics IBM provides programs that you can run to diagnose hardware problems and some software problems. Several utility programs that provide helpful information about your computer are also included. The user interface for running these diagnostic and utility programs is provided by PC-Doctor.
World Wide Web for information about obtaining a Product Recovery CD. You can create an IBM Enhanced Diagnostics diskette or you can run the diagnostics directly from the product recovery program or CD. Creating an IBM Enhanced Diagnostics diskette...
To run diagnostics from the IBM Enhanced Diagnostics diskette: 1. Turn off your computer and any attached devices. 2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive. 3. Turn on all attached devices; then turn on your computer.
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To change the battery, do the following: 1. Turn off the computer and all attached devices. 2. Remove the rear cover. See “Removing the rear cover” on page 40. 3. Remove the hard disk drive. See “Removing the hard disk drive” on page 42.
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7. Replace the covers, and plug in the power cord. Note: When the computer is turned on for the first time after battery replacement, an error message might be displayed. This is normal after the battery is replaced. 8. Turn on the computer and all attached devices. 9.
Chapter 7. Getting information, help, and service If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for...
You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1-800-426-3395.
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Installation and maintenance of network operating systems (NOS) v Installation and maintenance of application programs Refer to your IBM hardware warranty for a full explanation of IBM warranty terms. Be sure to retain your proof of purchase to obtain warranty service.
In all other countries, contact your IBM reseller or IBM marketing representative. Other services IBM Update Connector is a remote communication tool that you can use with some IBM computers to communicate with the HelpCenter. Update Connector enables you to receive and download updates for some of the software that might come with your computer.
In Europe, call 44-1475-893638 (Greenock, U.K.). v In Australia and New Zealand, call 61-2-9354-4171. v In all other countries, contact your IBM reseller or IBM marketing representative. IBM Integrated Technology Services offers a broad range of information technology support, implementation, and management services. For more information about these services, refer to the Integrated Technology Services Web site at http://www.ibm.com/services/its/.
This appendix contains a form for recording information about your computer, which can be helpful if you ever need to have your computer serviced. Record and retain the following information: Product name IBM NetVista X40 Type 6643 Machine type (M/T) - model __________________________________________ Serial number (S/N)
Country-unique Terms.The terms of Part 2 may replace or modify those of Part 1.The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term ″Machine″ means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.
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OF ANY KIND. Warranty Service To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. (In Toronto, call 416-383-3344.) You may be required to present proof of purchase.
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IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
1. The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term ″Machine″ means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
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If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.
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IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.
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Specified Operating Environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974, IBM’s liability is limited to the repair or replacement of the...
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EGYPT: Limitation of Liability: The following replaces item 2 in this Section: 2. as to any other actual direct damages, IBM’s liability will be limited to the total amount you paid for the Machine that is the subject of the claim.
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In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged). GERMANY: The IBM Warranty for Machines: The following replaces the first...
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Applicability of suppliers and resellers (unchanged). The following paragraph is added at the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.
The following item is added to this paragraph: 3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22/European Standard EN 55022.
5. If you experience trouble with this product, contact your authorized reseller, or call IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Power cord notice For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards...
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IBM power cord part Used in these countries and regions number 13F9956 Bolivia, Brazil, Canada, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Taiwan, United States of America, Uruguay, Venezuela 13F0036 Australia, New Zealand...
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keyboard (continued) problems (continued) locking 26 software 66 using 15 USB 66 keyboard/mouse features 3 product overview 1 RAM, adding 45 locations, system board components 39 rapid access keyboard 15 locking cover 26 rear cover, removing 40 locking the keyboard 26 removing hard disk drive 42 rear cover 40...
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using (continued) audio features 23 CD-ROM drive 21 Configuration/Setup utility 31 diskettes 18 power button on keyboard 25 power-management features 24 power management in Windows 98 26 security features 26 security profile by device 34 standby button on keyboard 25 video features 23 Windows start menu 25 video device drivers 23...
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Part Number: 22P2751 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. (1P) P/N: 22P2751...