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Frequently Asked Questions
Q. How Do I Configure TCP/IP Protocol?
A. TCP/IP protocol in a Microsoft Windows environment is different for each
operating system. Follow the appropriate instructions in this section for your
operating system.
Configuring TCP/IP on Windows XP Systems
1
Click Start, and depending on your Start menu setup, choose one of the
following options:
If you are using the Windows XP Default Start Menu, select Connect to,
choose Show all connections, and then go to step 2.
If you are using the Windows XP Classic Start Menu, select Settings, choose
Network Connections. Double-click the Local Area Connection icon in the
LAN or High-Speed Internet section of the Network Connections window.
2
When the Network Connections window opens, right click on Local Area
Connection, left click on Properties from the menu to open the Properties
dialogue box.
3
Locate a white box titled "This connection uses the following items:". Use the
down arrow on the right side of the box to scroll down until you see Internet
Protocol (TCP/IP). Select Internet Protocol (TCP/IP), then click the Properties
button below the white box on the right hand side.
4
Select both Obtain an IP address automatically and Obtain DNS server address
automatically in the Internet Protocol (TCP/IP) Properties window, and then
click OK.
5
Click OK at the bottom of the properties box to close the box. At this point, your
PC will automatically request and receive an IP address from that gateway.
Once the address is received your PC will have Internet access.
6
In the event your PC does not automatically request an IP address after
completing the above steps, it is recommended that you select Windows Start
button, then shutdown and restart Windows.
7
If you cannot access the Internet, go to Having Difficulty? (on page 101). If you
still cannot access the Internet, contact your service provider for further
assistance.
Configuring TCP/IP on Windows 2000 Systems
1
Click Start, select Settings, and choose Network and Dial-up Connections.
2
Double-click the Local Area Connection icon in the Network and Dial-up
Connections window.
3
Click Properties in the Local Area Connection Status window.
4
Click Internet Protocol (TCP/IP) in the Local Area Connection Properties
window, and then click Properties.
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