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Lenovo 3376 Maintenance Manual

Lenovo 3376 Maintenance Manual

Machine types: 3376, 3377, 3378, 3386, 3387, and 3388
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ThinkCentre Edge
Hardware Maintenance Manual
Machine Types: 3376, 3377, 3378, 3386, 3387, and 3388

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Summary of Contents for Lenovo 3376

  • Page 1 ThinkCentre Edge Hardware Maintenance Manual Machine Types: 3376, 3377, 3378, 3386, 3387, and 3388...
  • Page 2 “Safety information” on page 3 and Appendix A “Notices” on page 165. Third Edition (September 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Enabling ErP compliance mode ..Lenovo Support Web site ..ICE performance mode ...
  • Page 4 Chapter 9. Replacing FRUs (machine Replacing the system fan assembly ..types: 3376, 3378, and 3387) ..81 Replacing the front audio and USB Handling static-sensitive devices ..

  • Page 5: Chapter 1. About This Manual

    Before servicing a Lenovo computer product, be sure to read Chapter 2 “Safety information” on page 3. Chapter 7 “Symptom-to-FRU index” on page 61 and Chapter 11 “Additional service information” on page 161 are not specific to any machine type. These chapters are applicable to all ThinkCentre Edge computers.
  • Page 6 ThinkCentre Edge Hardware Maintenance Manual...

  • Page 7: Chapter 2. Safety Information

    Observe the following rules when working on electrical equipment. © Copyright Lenovo 2012...
  • Page 8 Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from an electric shock.

  • Page 9: Voltage-Selection Switch

    Voltage-selection switch Some computers are equipped with a voltage-selection switch located near the power-cord connection point on the computer. If your computer has a voltage-selection switch, ensure that you set the switch to match the voltage available at your electrical outlet. Setting the voltage-selection switch incorrectly can cause permanent damage to the computer.

  • Page 10: Handling Electrostatic Discharge-Sensitive Devices

    5. Check for any obvious alterations. Use good judgment as to the safety of any alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 7.
  • Page 11 • French • German • Hebrew • Italian • Korean • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
  • Page 12 Dispose of the battery as required by local ordinances or regulations. CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation.
  • Page 13 Chapter 2 Safety information...
  • Page 14 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. ThinkCentre Edge Hardware Maintenance Manual...
  • Page 15 Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. • Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas. •...
  • Page 16 • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto.
  • Page 17 Chapter 2 Safety information...
  • Page 18 ThinkCentre Edge Hardware Maintenance Manual...
  • Page 19 Chapter 2 Safety information...
  • Page 20 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 21 ATTENTION: Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance des informations suivantes : • Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser.
  • Page 22 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
  • Page 23 • über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden.
  • Page 24 ThinkCentre Edge Hardware Maintenance Manual...
  • Page 25 Chapter 2 Safety information...
  • Page 26 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...
  • Page 27 ATTENZIONE: Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
  • Page 28 ThinkCentre Edge Hardware Maintenance Manual...
  • Page 29 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 30 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
  • Page 31 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
  • Page 32 ThinkCentre Edge Hardware Maintenance Manual...

  • Page 33: Chapter 3. General Information

    This chapter provides general information that applies to all machine types supported by this manual. Specifications This section lists the physical specifications for your computer. For machine types: 3376, 3378, and 3387 Dimensions Width: 160 mm (6.3 inches) Height: 396.5 mm (15.61 inches) Depth: 390 mm (15.35 inches)

  • Page 34: For Machine Types: 3377, 3386, And 3388

    Input frequency range: 50 to 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ®...
  • Page 35 Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.

  • Page 36: Accessing Lenovo Programs On The Windows 8 Operating System

    If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms.

  • Page 37: Chapter 4. General Checkout

    Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? © Copyright Lenovo 2012...
  • Page 38 – Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? • Diagnostics version – Type and version level • Hardware configuration – Print (print screen) configuration currently in use –...

  • Page 39: Chapter 5. Troubleshooting And Diagnostics

    Chapter 5. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see “Lenovo Support Web site” on page 32for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems.

  • Page 40: Accessing Control Panel On The Windows 8 Operating System

    If this does not correct the problem, continue with the next step. 6. Run the diagnostic program. See “Lenovo Solution Center” on page 53 for more information. • If the diagnostic program detects a hardware failure, contact the Lenovo Customer Support Center.

  • Page 41: Troubleshooting

    • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See “Lenovo Support Web site” on page 32 for more information. • If the diagnostic program does not detect a hardware failure, continue with the next step.
  • Page 42 • Verify that the audio device drivers are correctly installed. See Microsoft Windows help system for more information. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32.

  • Page 43: Cd Problems

    • If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32. CD problems Select your symptom from the following list: •...

  • Page 44: Dvd Problems

    • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32.

  • Page 45: Intermittent Problems

    (one to five hard disk drives) or the LSI MegaRAID SAS adapter is installed. If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo Solution Center” on page 53. If you need technical assistance, see “Lenovo Support Web site” on page 32. Chapter 5...

  • Page 46: Keyboard, Mouse, Or Pointing Device Problems

    If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo Solution Center” on page 53. If you need technical assistance, see “Lenovo Support Web site” on page 32. Keyboard, mouse, or pointing device problems Select your symptom from the following list: •...
  • Page 47 See “Enabling or disabling a device” on page 57. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32.

  • Page 48: Monitor Problems

    If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32.

  • Page 49: Networking Problems

    ➙ Advanced Settings. Then click the Monitor tab and select a new refresh rate. • See your operating system documentation or help for further information on monitor settings. If these actions do not correct the problem, your monitor might need service. See “Lenovo Support Web site” on page 32 for details.
  • Page 50 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur” on page 47 • “If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps”...

  • Page 51: A Wireless Lan Problem

    The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working. Actions: • Make sure that WOL is enabled in the BIOS Setup Utility program. • If it is, check with your LAN administrator for the necessary settings. If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur Symptom: If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection...

  • Page 52: Option Problems

    Bluetooth, a PIM item sent from the Windows 7 operating system might be saved as a file with the extension .contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

  • Page 53: Performance And Lockup Problems

    If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32. An option that previously worked does not work now Symptom: An option that previously worked does not work now.
  • Page 54 4. A list of unnecessary file categories is displayed. Select each file category you want to delete, and then click OK. • Procedure 2 1. Open Control Panel. 2. Click Programs. 3. Click Turn Windows features on or off. 4. A list of optional Windows components is displayed. Follow the instructions on the screen. •...

  • Page 55: Printer Problems

    32. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 87. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 53 for instructions). If you need technical assistance, see “Lenovo Support Web site” on page 32.

  • Page 56: Software Problems

    • If you are unable to resolve the problem through other methods, uninstall the software program and reinstall it. If these actions do not correct the problem, you might need technical assistance. Contact your software manufacturer or see “Lenovo Support Web site” on page 32 for details. ThinkCentre Edge Hardware Maintenance Manual...

  • Page 57: Usb Problems

    For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. Chapter 5...
  • Page 58 ThinkCentre Edge Hardware Maintenance Manual...

  • Page 59: Copyright Lenovo

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2012...

  • Page 60: Password Considerations

    • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.

  • Page 61: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3). 5. Reinstall the computer cover and connect the power cord. For machine types 3376, 3378, and 3387, see “Completing the parts replacement” on page 116. For machine types 3377, 3386, and 3388, see “Completing the parts replacement”...

  • Page 62: Selecting A Startup Device

    Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.

  • Page 63: Ice Performance Mode

    1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.

  • Page 64: Changing The Bios Settings Before Installing A New Operating System

    2. From the Setup Utility program main menu, select Power. 3. Select Intelligent Cooling Engine (ICE). The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert. The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6.

  • Page 65: Chapter 7. Symptom-To-Fru Index

    • Microprocessor(s) connection Check the power cord for continuity. Power cord Check the power-on switch for continuity. Power-on switch Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST. © Copyright Lenovo 2012...

  • Page 66: Post Error Codes

    The following tables describes beep symptoms. Beep Symptom FRU/Action Perform the following actions in order. 2 short beeps CMOS setting error 1. Start the Setup Utility program and press F10 to Save and exit. See Chapter 6 “Using the Setup Utility program”...
  • Page 67 POST Error code POST Error message Description/Action 1762 This error message is displayed when a hard disk SATA device configuration change has occurred drive or optical drive change has been made. Press F1 to enter the Setup Utility program. Then press F10 to save and exit the Setup Utility program.

  • Page 68: Miscellaneous Error Messages

    Miscellaneous error messages Message/Symptom FRU/Action Changing display colors Display/Monitor Computer will not power-off. See “Hard disk drive boot 1. Power Switch error” on page 61. 2. System Board 3. Riser card, if installed Computer will not RPL from server 1. Ensure that network is in startup sequence as first device or first device after diskette 2.

  • Page 69: Undetermined Problems

    Message/Symptom FRU/Action Non-system disk or disk error-type message with a 1. Diskette Drive known-good diagnostic diskette. 2. System Board 3. Diskette Drive Cable 1. Display Other display symptoms not listed above (including blank or illegible display) 2. System Board Power-on indicator or hard disk drive in-use light not on, 1.
  • Page 70 d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Turn on the power and the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter cards. If all devices and adapter cards have been removed, and the problem continues, replace the system board.

  • Page 71: Chapter 8. Locations

    Chapter 8. Locations This chapter introduces the locations of the computer hardware components. For machine types: 3376, 3378, and 3387. Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 67 shows the locations of the connectors, controls, and indicators on the front of your computer.

  • Page 72: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 68 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.

  • Page 73: Locating Major Frus And Crus

    Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software.
  • Page 74 Figure 3. Locating major FRUs and CRUs The following table lists the major FRUs shown in Figure 3 “Locating major FRUs and CRUs” on page 70 and identifies which FRUs also are self-service CRUs or optional-service CRUs. ThinkCentre Edge Hardware Maintenance Manual...

  • Page 75: Looking Up Fru Information

    Peripheral Component Interconnect (PCI) card WiFi card module WiFi adapter card Rear WiFi antenna Battery Rear fan Keyboard Mouse Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Chapter 8 Locations...

  • Page 76: Locating Parts On The System Board

    Locating parts on the system board Figure 4 “System board part locations” on page 72 shows the locations of the parts on the system board. Figure 4. System board part locations 4-pin power connector Front panel connector (for connecting LED indicators and power switch) Microprocessor Clear CMOS (Complementary Metal Oxide Semiconductor)

  • Page 77: Locating Internal Drives

    SATA connectors (SATA 2.0 connectors) Cover presence switch connector (Intrusion switch connector) Power fan connector PS/2 keyboard and mouse connector Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media.

  • Page 78: For Machine Types: 3377, 3386, And 3388

    For machine types: 3377, 3386, and 3388. Locating connectors, controls, and indicators on the front of your computer Figure 6 “Front connector, control, and indicator locations” on page 74 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 6.

  • Page 79: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 7 “Rear connector locations” on page 75 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.

  • Page 80: Locating Major Frus And Crus

    Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable.
  • Page 81 Figure 8. Locating major FRUs and CRUs The following table lists the major FRUs shown in Figure 8 “Locating major FRUs and CRUs” on page 77 and identifies which FRUs also are self-service CRUs or optional-service CRUs. Notes: Chapter 8 Locations...

  • Page 82: Looking Up Fru Information

    System board Microprocessor Peripheral Component Interconnect (PCI) card Heat sink and fan assembly Keyboard Mouse Looking up FRU information For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup ThinkCentre Edge Hardware Maintenance Manual...

  • Page 83: Locating Parts On The System Board

    Locating parts on the system board Figure 9 “System board part locations” on page 79 shows the locations of the parts on the system board. Figure 9. System board part locations 4-pin power connector Front panel connector (for connecting LED indicators and power switch) Microprocessor Clear CMOS (Complementary Metal Oxide Semiconductor)

  • Page 84: Locating Internal Drives

    SATA connectors (SATA 2.0 connectors) Cover presence switch connector (Intrusion switch connector) Power fan connector PS/2 keyboard and mouse connector Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media.

  • Page 85: Chapter 9. Replacing Frus (Machine Types: 3376, 3378, And 3387)

    Chapter 9. Replacing FRUs (machine types: 3376, 3378, and 3387) This chapter provides information about the FRU replacement instructions. Important: Be sure to read and understand Chapter 2 “Safety information” on page 3 before replacing any FRU. These precautions and guidelines will help you work safely.

  • Page 86: Removing And Reinstalling The Front Bezel

    This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To remove the computer cover, do the following: 1.
  • Page 87 2. Remove the computer cover. See “Removing the computer cover” on page 81. 3. Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward. Figure 12. Removing the front bezel Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)

  • Page 88: Installing Or Replacing A Pci Card

    4. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inwards until it snaps into position on the left side. Figure 13.
  • Page 89 4. Depending on whether you are installing or replacing a PCI card, do one of the following: • If you are installing a PCI card, remove the appropriate metal slot cover. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)
  • Page 90 • If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot. Figure 15. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.

  • Page 91: Installing Or Replacing A Memory Module

    The numbers 1, 2, 3, and 4 indicate the installation sequence. To locate the memory module slots, see “Locating parts on the system board” on page 72. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)
  • Page 92 UDIMM DIMM 1 DIMM 2 DIMM 3 DIMM 4 One UDIMM Two UDIMMs X, 1 X, 2 Three UDIMMs X, 3 X, 1 X, 2 Four UDIMMs X, 3 X, 1 X, 4 X, 2 To install or replace a memory module, do the following: 1.

  • Page 93: Replacing The Battery

    Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)

  • Page 94: Replacing The Primary Hard Disk Drive

    The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer. Refer to the “Lithium coin cell battery notice”...
  • Page 95 4. Disconnect the signal cable and the power cable from the hard disk drive. 5. Remove the four screws that secure the hard disk drive. Then, slide the hard disk drive out of the chassis. Figure 22. Removing the primary hard disk drive Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)

  • Page 96: Replacing The Optical Drive

    6. Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay. Then, install the four screws to secure the new hard disk drive in place.
  • Page 97 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 82. 4. Remove the three screws that secure the optical drive. Then, slide the optical drive out of the front of the computer. Figure 25. Removing the optical drive Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)
  • Page 98 5. Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical drive with the corresponding holes in the drive bay. Then, install the three screws to secure the new optical drive in place.

  • Page 99: Replacing The Power Supply Assembly

    3. Disconnect the power supply assembly cables from all drives and from the 14-pin power connector and 4-pin power connector on the system board. See “Locating parts on the system board” on page 72. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)
  • Page 100 8. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 9. Reconnect the power supply assembly cables to the system board and each of the drives.

  • Page 101: Replacing The Heat Sink And Fan Assembly

    4. Locate the heat sink and fan assembly. See “Locating major FRUs and CRUs” on page 69. 5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 72. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)
  • Page 102 6. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...

  • Page 103: Replacing The Microprocessor

    5. Lift the small handle and open the retainer to access the microprocessor Figure 31. Accessing the microprocessor 6. Lift the microprocessor straight up and out of the microprocessor socket. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)
  • Page 104 Figure 32. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor.

  • Page 105: Replacing The System Board

    2. Remove the computer cover. See “Removing the computer cover” on page 81. 3. Lay the computer on its side for easier access to the system board. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)
  • Page 106 4. Remove the hard disk drive from the chassis. See “Replacing the primary hard disk drive” on page 90. 5. Remove the power supply assembly from the chassis. See “Replacing the power supply assembly” on page 95. 6. Remove all memory modules and PCI cards that are currently installed. See “Installing or replacing a memory module”...
  • Page 107 4. Install one side of the socket cover into the microprocessor socket as shown. Figure 35. Installing the socket cover Note: Your microprocessor socket and cover might look slightly different from the illustration. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)

  • Page 108: Replacing The Rear Fan

    5. Carefully press the other side of the socket cover downwards until the socket cover snaps into place. Figure 36. Securing the socket cover 6. Carefully check the four corners of the socket cover to make sure that the cover is secured in the microprocessor socket.
  • Page 109 Figure 37. Removing the rear fan 6. Install the new rear fan by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)

  • Page 110: Replacing The Front Audio And Usb Assembly

    7. Pull on the tips of the rubber mounts until the rear fan is secured in place. Figure 38. Installing the rear fan 8. Connect the rear fan cable to the system fan connector on the system board. What to do next: •...

  • Page 111: Replacing The Wifi Units

    Replacing the WiFi units involves the following operations: • “Removing the WiFi adapter card” on page 108 • “Removing the WiFi card module” on page 109 • “Installing the WiFi units” on page 110 Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)
  • Page 112 Removing the WiFi adapter card To remove a WiFi adapter card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 81. 3.
  • Page 113 1. Remove the WiFi adapter card from the computer, and then disconnect the front and rear WiFi antenna cables from the WiFi card module. Figure 42. Removing the WiFi antenna cables Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)
  • Page 114 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 43. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 44.
  • Page 115 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 45. Installing the WiFi card module Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)
  • Page 116 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 46. Installing the WiFi antenna cables 3. Install the WiFi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board”...

  • Page 117: Installing Or Removing The Rear Wifi Antenna

    To remove the rear WiFi antenna, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Straighten the rear WiFi antenna so that it can be more easily twisted. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)

  • Page 118: Installing Or Removing The Front Wifi Antenna

    3. Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer. Figure 49. Removing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 119 Figure 51. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: • To work with another piece of hardware, go to the appropriate section. Chapter 9 Replacing FRUs (machine types: 3376, 3378, and 3387)

  • Page 120: Completing The Parts Replacement

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 116. Removing the front WiFi antenna To remove the front WiFi antenna, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
  • Page 121 8. To update your configuration, refer to Chapter 6 “Using the Setup Utility program” on page 55. Note: In most areas of the world, Lenovo requires the return of the defective Field Replacement Units (FRUs). Information about this will come with the new FRUs or will come a few days after you receive the new FRUs.
  • Page 122 ThinkCentre Edge Hardware Maintenance Manual...

  • Page 123: Chapter 10. Replacing Frus (Machine Types: 3377, 3386, And 3388)

    Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 124: Removing And Reinstalling The Front Bezel

    This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To remove the computer cover, do the following: 1.
  • Page 125 3. Remove the front bezel by releasing the three plastic tabs on the top of the front bezel and pivoting the front bezel outward to remove it from the computer. Carefully lay the front bezel aside without disconnecting the power switch and light-emitting diode (LED) assembly cable. Figure 55.

  • Page 126: Accessing The System Board Components And Drives

    Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information” on page 1. This section provides instructions on how to access the system board components and drives. To access the system board components and drives, do the following: 1.

  • Page 127: Installing Or Replacing A Pci Card

    5. To lower the drive bay assembly, press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 58. Lowering the drive bay assembly Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information” on page 1.
  • Page 128 • If you are replacing an old PCI card, remove the screw that secures the old PCI card, grasp the old card that is currently installed, and gently pull it out of the slot. Figure 59. Removing a PCI card Notes: a.

  • Page 129: Installing Or Replacing A Memory Module

    Figure 60. Installing a PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 158. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information”...
  • Page 130 To install or replace a memory module, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 119. 3. Lay the computer on its side, and then pivot the drive bay assembly upward to access to the system board.

  • Page 131: Replacing The Battery

    7. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 63.

  • Page 132: Replacing The Hard Disk Drive

    5. Remove the old battery. Figure 64. Removing the old battery 6. Install a new battery. Figure 65. Installing a new battery 7. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page 158. Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed.
  • Page 133 Figure 66. Pivoting the drive bay assembly 5. Hold the hard disk drive and remove the four screws that secure the hard disk drive. Then, remove the hard disk drive from the drive bay assembly. Figure 67. Removing the hard disk drive 6.

  • Page 134: Replacing The Optical Drive

    7. Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 79. Then, locate an available five-wire power connector and connect it to the rear of the new hard disk drive.
  • Page 135 This section provides instructions on how to install or replace the optical drive. Note: The optical drive is available only in some models. To install or replace an optical drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
  • Page 136 7. Press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 71. Lowering the drive bay assembly 8. Slide the optical drive out of the front of the computer. Figure 72. Removing the optical drive ThinkCentre Edge Hardware Maintenance Manual...
  • Page 137 9. Slide the new optical drive into the optical drive bay from the front of the computer. Figure 73. Installing a new optical drive 10. Hold the new optical drive and pivot the drive bay assembly upward. Align the screw holes in the new optical drive with the corresponding holes in the drive bay.

  • Page 138: Replacing The Power Supply Assembly

    11. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 79. Then, locate an available five-wire power connector and connect it to the rear of the new optical drive.
  • Page 139 Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. To replace the power supply assembly, do the following: 1.
  • Page 140 6. At the rear of the computer, remove the three screws that secure the power supply assembly. Press the power supply clip downward to release the power supply assembly and then slide the power supply assembly to the front of the computer. Lift the power supply assembly out of the computer. Figure 77.
  • Page 141 Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 78. Installing the power supply assembly 9.

  • Page 142: Replacing The Heat Sink And Fan Assembly

    10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 79. Installing the heat sink fan duct 11. Secure the power supply assembly cables with the cable clips and ties in the chassis. What to do next: •...
  • Page 143 4. Pivot the drive bay assembly upward. Then, pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 80. Removing the heat sink fan duct 5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board.
  • Page 144 6. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...

  • Page 145: Replacing The Microprocessor

    Figure 82. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 158. Replacing the microprocessor Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information”...
  • Page 146 5. Lift the small handle and open the retainer to access the microprocessor Figure 83. Accessing the microprocessor 6. Lift the microprocessor straight up and out of the microprocessor socket. Figure 84. Removing the microprocessor Notes: a. Your microprocessor and socket might look different from the one illustrated. ThinkCentre Edge Hardware Maintenance Manual...
  • Page 147 b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle on one corner of the microprocessor or note the orientation of the notches on the microprocessor. This is important when installing the new microprocessor on the system board. c.

  • Page 148: Replacing The System Board

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 158. Replacing the system board Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information” on page 1.
  • Page 149 8. Remove the eight screws that secure the system board. Figure 86. Removing the eight screws that secure the system board 9. Lift the system board out of the chassis. 10. Remove the microprocessor from the failing system board and install it on the new system board. See “Replacing the microprocessor”...

  • Page 150: Replacing The System Fan Assembly

    3. Note the orientation of the socket cover. Align the notches of the microprocessor socket cover with the alignment keys of the microprocessor socket. 4. Install one side of the socket cover into the microprocessor socket as shown. Figure 87. Installing the socket cover Note: Your microprocessor socket and cover might look slightly different from the illustration.
  • Page 151 This section provides instructions on how to replace the system fan. To replace the system fan, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 119. 3.

  • Page 152: Replacing The Front Audio And Usb Assembly

    9. Install the new system fan by aligning the new rubber mounts that came with the new system fan with the corresponding holes in the chassis, and then push the rubber mounts through the holes. Then, carefully pull on the tips of the rubber mounts from the bottom until the new system fan is secured in place. Figure 90.

  • Page 153: Replacing The Wifi Units

    3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 120. 4. Pivot the drive bay assembly upward. See “Accessing the system board components and drives” on page 122. 5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board”...
  • Page 154 Replacing the WiFi units involves the following operations: • “Removing the WiFi adapter card” on page 150 • “Removing the WiFi card module” on page 151 • “Installing the WiFi units” on page 152 Removing the WiFi adapter card To remove the WiFi adapter card, do the following: 1.
  • Page 155 5. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 93. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.
  • Page 156 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 95. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 96.
  • Page 157 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 97. Installing the WiFi card module 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 98.

  • Page 158: Installing Or Removing The Rear Wifi Antenna

    3. Locate the two PCI Express x1 slots on the system board. See “Locating parts on the system board” on page 79. 4. Install the WiFi adapter card into one of the two PCI Express x1 slots. Then install the screw to secure the WiFi adapter card in place.

  • Page 159: Removing The Rear Wifi Antenna

    3. Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident. Figure 100. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...

  • Page 160: Installing Or Removing The Front Wifi Antenna

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 158. Installing or removing the front WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page 1.

  • Page 161: Removing The Front Wifi Antenna

    5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 103. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: •...

  • Page 162: Completing The Parts Replacement

    5. Remove the front antenna and cable from the front of the computer. Figure 104. Removing the front WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 158. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables.
  • Page 163 9. To update your configuration, refer to Chapter 6 “Using the Setup Utility program” on page 55. Note: In most areas of the world, Lenovo requires the return of the defective Field Replaceable Units (FRUs). Information about this will come with the new FRUs or will come a few days after you receive the new FRUs.
  • Page 164 ThinkCentre Edge Hardware Maintenance Manual...

  • Page 165: Chapter 11. Additional Service Information

    “Using passwords” on page 55. Operating system password Note: This section applies only to computer models that have an operating system preinstalled from Lenovo. An operating system password is very similar to a power-on password and denies access to the computer by an unauthorized user when the password is activated.

  • Page 166: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.

  • Page 167: Recovering From A Post/Bios Update Failure

    To update (flash) the BIOS from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Click Download Drivers & Software. 3. Click Use Quick Path. 4. Type the 4-digit machine type for your computer in the Quick Path field and then click Find My Product.

  • Page 168: Advanced Configuration And Power Interface (Acpi) Bios

    Advanced Configuration and Power Interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode. Automatic Power-on features The Automatic Power-On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically.

  • Page 169: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 170: Television Output Notice

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. European conformance CE mark Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery...

  • Page 171: Index

    87, 125 bays 73, 80 Microphone connector 69, 76 specifications 73, 80 microprocessor replacing 99, 141 mouse connector 69, 76 environment, operating 29–30 Ethernet connector 69, 76 exiting, Setup Utility optical drive, replacing 92, 130 © Copyright Lenovo 2012...
  • Page 172 Optional-service CRUs 69, 76 temporary, selecting static-sensitive devices, handling 81, 119 support web site support support, web site part numbers 1, 67, 71, 78, 81, 119 system board parts replacement, completing 116, 158 connectors 72, 79 password locating parts 72, 79 Administrator locations 72, 79...
  • Page 174 Part Number: Printed in USA (1P) P/N: *1P*...

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