Page 1 Maintenance and Service Guide HP Pavilion Widescreen Notebook zt3000 HP Compaq Business Notebook nx7000 Compaq Presario Widescreen Notebook PC X1000 Document Part Number: 325388-002 October 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive...
Page 2 Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
1 Product Description 1.1 Models........1–2 1.2 Features .
Page 4 Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required ......4–1 4.2 Service Considerations ..... . . 4–2 Plastic Parts.
Page 5: Specifications
6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set ..... . B–1 General Requirements ......B–1 Country-Specific Requirements .
Page 6: Product Description
Product Description The HP Pavilion Widescreen Notebook zt3000, HP Compaq Business Notebook nx7000, and Compaq Presario Widescreen Notebook PC X1000 offer advanced modularity, a Mobile Intel® Pentium® 4 Processor-M processor with 64-bit architecture, industry-leading ATI MOBILITY RADEON Accelerated Graphics Port (AGP) implementation, and extensive multimedia support.
Page 7: Models
Product Description 1.1 Models Notebook models are shown in Tables 1-1 through 1-4. HP Pavilion zt3000, HP Compaq nx7000, Description Brand/Series designator Processor type Processor speed Display type/ size/resolution Hard drive size Optical drive designator Integrated communication/ wireless device 1–2...
Page 8 HP Pavilion zt3000, HP Compaq nx7000, Model Naming Convention (Continued) Operating system SKU# All HP Compaq nx7000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4-wH lithium ion (Li-Ion) battery pack ■ 1-year warranty on parts and labor Asia Pacific...
Page 9 Product Description HP Pavilion zt3000 Models (Continued) Korea Asia Pacific Greece Hong Kong People’s Republic of China United States United States Switzerland Taiwan Australia/New Zealand Denmark Europe Germany Italy 1–4 Table 1-2 DR247A AB1 DR254A UUF Taiwan DP778E AB7 Switzerland...
Page 10 HP Pavilion zt3000 Models (Continued) Asia Pacific Latin America United States France France Norway Germany United States Latin America Belgium Denmark France Europe Greece Italy The Netherlands Korea Australia/New Zealand Taiwan Maintenance and Service Guide Table 1-2 DR259A UUF DR205A ABM...
Page 11 Product Description All HP Compaq nx7000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4-wH Li-Ion battery pack ■ 1-year warranty on parts and labor Korea France Belgium Czech Republic Denmark European International France Germany Greece Hungary Israel Italy Japan...
Page 12 HP Compaq nx7000 Models (Continued) Asia Pacific Brazil French Canada Taiwan Latin America Australia Australia Asia Pacific Hong Kong Hong Kong Australia Europe Maintenance and Service Guide Table 1-3 DM945A UUF Japan Latin America DL855A UUF Thailand DL855A AC4 United States...
Page 13 Product Description HP Compaq nx7000 Models (Continued) Belgium Czech Republic Denmark Europe France Germany Greece Hungary Israel Italy The Netherlands Italy Korea Asia Pacific Australia/New Zealand Japan Asia Pacific Australia/New Zealand Japan Asia Pacific Taiwan 1–8 Table 1-3 DG705A UUG...
Page 14 HP Compaq nx7000 Models (Continued) People’s Republic of China Switzerland Asia Pacific Asia Pacific Taiwan People’s Republic of China Australia Korea Australia Australia Hong Kong Maintenance and Service Guide Table 1-3 DS302P AB2 Taiwan DJ169S UUZ DN728A UUF DM944A UUF...
Page 15 Product Description HP Compaq nx7000 Models (Continued) Sweden Asia Pacific Australia/New Zealand Hong Kong Japan Asia Pacific Australia/New Zealand Japan Asia Pacific Europe Japan Thailand Germany 1–10 Table 1-3 DJ200S AK8 DL844A UUF Korea DL844A ABG Taiwan DM437A AB5 Thailand...
Page 16 HP Compaq nx7000 Models (Continued) Belgium Czech Republic Denmark Europe France Germany Greece Hungary Israel Brazil Latin America Brazil French Canada Hong Kong Asia Pacific Australia Korea People’s Republic of China Maintenance and Service Guide Table 1-3 DG704A UUG Italy...
Page 17 Product Description HP Compaq nx7000 Models (Continued) Asia Pacific Hong Kong United States United States Taiwan Asia Pacific Asia Pacific Australia/New Zealand Hong Kong Asia Pacific Australia/New Zealand Hong Kong Japan Japan (English) Korea Asia Pacific Asia Pacific 1–12 Table 1-3...
Page 18 Compaq Presario X1000 Models All Compaq Presario X1000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4-wH Li-Ion battery pack ■ 1-year warranty on parts and labor X1094 Australia/New Zealand X1082 Australia/New Zealand X1064 Korea X1081 Australia/New Zealand X1045 Asia Pacific X1030 Australia/New Zealand X1071...
Page 19 Product Description Compaq Presario X1000 Models (Continued) X1070 People’s Republic of China X1074 Hong Kong X1091 Korea X1093 Australia/New Zealand X1097 Australia/New Zealand X1140 United Kingdom X1155 Sweden X1090 Asia Pacific X1076 Asia Pacific X1066 Asia Pacific X1015 United States X1086 Hong Kong 1–14...
Page 20 Compaq Presario X1000 Models (Continued) X1085 Hong Kong X1056 People’s Republic of China X1049 Hong Kong X1023 Asia Pacific X1069 People’s Republic of China X1084 Korea X1055 People’s Republic of China X1040 United States X1089 Taiwan X1050 Hong Kong X1020 The Netherlands X1088 Taiwan...
Page 21 Product Description Compaq Presario X1000 Models (Continued) X1079 Taiwan X1044 Korea X1032 Asia Pacific X1058 Korea X1054 People’s Republic of China X1010 Denmark Portugal X1068 People’s Republic of China X1028 Asia Pacific X1067 People’s Republic of China X1020 United States X1063 People’s Republic of China...
Page 22 Compaq Presario X1000 Models (Continued) X1022 Asia Pacific X1065 Asia Pacific X1048 Hong Kong X1083 Asia Pacific X1095 Asia Pacific X1028 United States X1037 Thailand X1036 Taiwan X1018 United States X1010 Canada (English) X1007 Sweden/Finland X1001 United States Maintenance and Service Guide Table 1-4 DN583A UUF DN626A UUF...
Page 23 Product Description Compaq Presario X1000 Models (Continued) X1057 Korea X1053 People’s Republic of China X1092 Korea X1087 Taiwan X1078 Taiwan X1043 Korea X1016 France X1110 Sweden X1080 Thailand X1062 Asia Pacific X1030 United States X1012 France 1–18 Table 1-4 DN618A AB1 DN614A AB2 DR822A AB1 DR283A AB0...
Page 24 Compaq Presario X1000 Models (Continued) X1105 United Kingdom X1077 Taiwan X1075 Asia Pacific X1052 People’s Republic of China X1050 Canada English French Canada X1042 Korea X1002 United States X1115 Sweden X1096 Asia Pacific X1051 People’s Republic of China X1072 Hong Kong X1021 Asia Pacific Maintenance and Service Guide...
Page 25 Product Description Compaq Presario X1000 Models (Continued) X1038 Thailand X1010 United States X1035 Taiwan X1006 France X1060 Thailand X1012 United States X1061 Asia Pacific X1047 Hong Kong X1041 Korea X1031 Asia Pacific X1005 Belgium Denmark France Italy Latin America 1–20 Table 1-4 DN599A AKL DK571A ABA...
Page 26 Compaq Presario X1000 Models (Continued) X1034 Taiwan X1033 Asia Pacific X1027 Australia/New Zealand X1040 Korea X1026 Asia Pacific Australia/New Zealand Maintenance and Service Guide Table 1-4 DN595A AB0 DN594A UUF Thailand DN588A ABG DN601A AB1 DN587A UUF Thailand DN587A ABG Product Description DN594A AKL DN587A AKL...
Page 27: Features
Support for one Type II PC Card slot with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 65-watt AC adapter with power cord ■ 8-cell Li-Ion battery pack ■ Harman/Kardon speakers (HP Pavilion zt3000 models only) 1–22  local area network (LAN) devices Maintenance and Service Guide...
Page 28 ■ JBL Pro speakers (HP Compaq nx7000 and Compaq Presario X1000 models only) ■ Support for the following optical drives: ❏ 24X Max DVD/CD-RW combo drive ❏ 8X Max DVD-RW drive ❏ 24X Max CD-ROM drive ■ Connectors for: ❏...
Page 29: Clearing A Password
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information).
Page 30: Power Management
1.4 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting level of performance ■...
Page 31: External Components
Product Description 1.5 External Components The external components on the front and left-side of the notebook are shown in the following illustration and described in Table 1-5. Front and Left-Side Components 1–26 Maintenance and Service Guide...
Page 32 Front and Left-Side Components Item Component PC Card slot PC Card eject button Optical drive SD (Secure Digital) Memory Card slot Microphone jack Audio line-out jack Display release latch Wireless device button Maintenance and Service Guide Table 1-5 Function Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card.
Page 33 Product Description The notebook rear panel and right-side components are shown in the following illustration and described in Table 1-6. Rear Panel and Right-Side Components Rear Panel and Right-Side Components Item Component Infrared port Power connector 1–28 Table 1-6 Function Provides wireless communication between the notebook and an optional IrDA-compliant device.
Page 34 Rear Panel and Right-Side Components (Continued) Item Component Security cable slot Vents (2) External monitor connector S-Video connector USB connectors (3) RJ-45 network jack RJ-11 telephone jack Parallel connector 1394 connector Maintenance and Service Guide Table 1-6 Function Attaches an optional security cable to the notebook.
Page 35 Product Description The notebook keyboard components are shown in the following illustration and described in Table 1-7. Keyboard Components 1–30 Maintenance and Service Guide...
Page 36: Keyboard Components
Item Component F1 through F12 function keys num lk key Internal keypad Cursor control keys Applications key Windows logo key Fn key Maintenance and Service Guide Table 1-7 Keyboard Components Function Perform system and application tasks. When combined with the Fn key, the function keys F1 and F3 through F12 perform additional tasks as hotkeys.
Page 37: Top Components
Product Description The notebook top components are shown in the following illustration and described in Table 1-8. Top Components Item Component Stereo speakers (2) Power button 1–32 Table 1-8 Top Components Function Produce stereo sound. When the notebook is: ■ Off, press to turn on the notebook.
Page 38 Top Components (Continued) Item Component Caps lock light Num lock light Display lid switch Volume buttons (2) Mute button TouchPad on/off button TouchPad scroll zones (2) Left and right TouchPad buttons TouchPad TouchPad light Maintenance and Service Guide Table 1-8 Function On: Caps lock is on.
Page 39: Bottom Components
Product Description The external components on the bottom of the notebook are shown in the following illustration and described in Table 1-9. Bottom Components Item Component Fan vent RTC battery compartment 1–34 Table 1-9 Bottom Components Function Allows airflow to cool internal components.
Page 40 Bottom Components (Continued) Item Component Docking connector Mini PCI compartment Hard drive bay Battery bay Battery pack release latch Memory expansion compartment Maintenance and Service Guide Table 1-9 Function Connects the notebook to an optional port replicator. Contains the Mini PCI wireless card.
Page 41: Design Overview
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 42: Troubleshooting
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 43: Using Computer Setup
Troubleshooting ■ Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home. ✎...
Page 44: Selecting From The File Menu
Selecting from the File Menu Select System Information Save to Floppy Restore from Floppy Restore Defaults Ignore Changes and Exit Save Changes and Exit Maintenance and Service Guide Table 2-1 File Menu To Do This ■ View identification information about the notebook, a port replicator, and any battery packs in the system.
Page 45: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Select Administrator Password Power-on Password DriveLock Passwords Device Security System IDs 2–4 Table 2-2 Security Menu To Do This Enter, change, or delete an administrator password. Enter, change, or delete a power-on password. Enable/disable DriveLock; change a DriveLock User or Master password.
Page 46: Selecting From The Advanced Menu
Selecting from the Advanced Menu Select Language Boot Options Device Options Maintenance and Service Guide Table 2-3 Advanced Menu To Do This Change the Computer Setup language. Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.)
Page 47 Troubleshooting Select Device Options (continued) *Video modes vary even within regions. However, NTSC is common in North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions can use NTSC, PAL, or PAL-M.
Page 48: Troubleshooting Flowcharts
2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 No video, part 2 Nonfunctioning port replicator No operating system (OS) loading 2.10 No OS loading from hard drive, part 1 2.11...
Page 49: Flowchart 2.2
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? 2–8 Go to Flowchart 2.2, No Power. Check LED board, speaker connections. Go to Flowchart 2.6, No Video.
Page 50 Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from port replicator (if applicable). Power up on battery power? Power up on AC power? Power up in port replicator? 1. Reseat the power cables in the port replicator and at the AC outlet.
Page 51: No Power, Part 1
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done 2–10...
Page 52 Flowchart 2.4—No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Power LED Reseat AC adapter in notebook and at power source. Power on? Power outlet active? Replace power cord. Power on? Maintenance and Service Guide Done Done Internal or...
Page 53: No Power, Part 3
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open notebook. Loose or damaged parts? Close notebook and retest. Power on? Done 2–12 Reseat loose components and boards, and replace damaged items. Replace the following items (if applicable) in the order given.
Page 54 Flowchart 2.6—No Video, Part 1 No video. Replicator Stand-alone or port replicator? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. 1. Cable between notebook and notebook display (if applicable) Check for bent 2.
Page 55: No Video, Part 1
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from port replicator, if connected. Adjust display brightness. Video OK? Check that notebook is properly seated in port replicator, for bent pins on cable, and for monitor connection.
Page 56: Nonfunctioning Port Replicator
Flowchart 2.8—Nonfunctioning Port Replicator (if applicable) Nonfunctioning port replicator. Reseat power cord in port replicator and power outlet. Check voltage setting on port replicator. Reset monitor cable connector at port replicator. Port replicator operating? Remove notebook, reseat all internal parts, and replace any damaged items in port replicator.
Page 57: No Os Loading From Cd- Or Dvd-Rom Drive
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in port replicator and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. 2–16 No OS loading from hard drive, go to Flowchart 2.10, No OS Loading, Hard Drive, Part 1.
Page 58 Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done Maintenance and Service Guide Go to Flowchart 2.11, No OS Loading...
Page 59 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. CD or diskette in drive? Remove diskette and reboot. Boot from hard drive? Boot from diskette drive? Hard drive accessible? Go to Flowchart 2.12,...
Page 60 Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. System files on hard drive? Virus on hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 61 Troubleshooting Flowchart 2.13—No OS Loading, CD- or DVD-ROM Drive No OS loading from CD- or DVD-ROM Drive. Boots from CD or DVD? Reseat drive. 2–20 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting Flowchart 2.17, from another Nonfunctioning...
Page 62: No Audio, Part 2
Flowchart 2.14—No Audio, Part 1 No audio. Notebook in port replicator (if applicable)? Go to Flowchart 2.16, No Audio, Part 2. Maintenance and Service Guide Turn up audio internally or externally. Undock Replace the following port replicator components one at a time, as applicable. Check audio status after each change.
Page 63 Troubleshooting Flowchart 2.15—No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–22 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 64: Nonfunctioning Device
Flowchart 2.16—Nonfunctioning Device the notebook and inspect cables and plugs for Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from bent or broken pins or other damage. Any physical device detected? Replace hard...
Page 65 Troubleshooting Flowchart 2.17—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–24 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
Page 66 Flowchart 2.18—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
Page 67: No Network Or Modem Connection
Troubleshooting Flowchart 2.19—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). 2–26 Replace jack or have jack activated. Connect to nondigital line.
Page 68: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Page 69: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 70 With carbonite and platinum blue finish for use with HP Pavilion zt3000 notebooks 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA With carbon finish for use with HP Compaq nx7000 notebooks 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA With silver finish for use with Compaq Presario X1000 notebooks 15.4-inch, WUXGA...
Page 71 Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide...
Page 72 Latin America Speaker covers with cable For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks Top covers (include TouchPad and TouchPad shield) For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 and Compaq...
Page 73 Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide...
Page 74 ATI MOBILITY RADEON 9200 with 64-MB video memory ATI MOBILITY RADEON 9200 with 32-MB video memory For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks ATI MOBILITY RADEON 9200 with 64-MB video memory ATI MOBILITY RADEON 9200 with 32-MB...
Page 75 Illustrated Parts Catalog Notebook Major Components 3–8 Maintenance and Service Guide...
Page 76 Spare Parts: Notebook Major Components (Continued) Item Description Miscellaneous Doors/Covers Kit, includes: RTC battery RTC battery cover Mini PCI compartment cover Memory expansion compartment cover Mini PCI communications boards Mini PCI 802.11b wireless LAN (ROW) Mini PCI 802.11b wireless LAN (MOW) Mini PCI 802.11g wireless LAN Memory expansion boards 1024 MB DDR...
Page 77: Miscellaneous Plastics Kit Components
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components 3–10 Maintenance and Service Guide...
Page 78 Miscellaneous Plastics Kit Components Spare Part Number 350130-001 (contains parts with carbonite and platinum blue finish for use with HP Pavilion zt3000 notebooks) Spare Part Number 338133-001 (contains parts with carbon finish for use with HP Compaq nx7000 notebooks) Spare Part Number 337009-001...
Page 79: Miscellaneous Cable Kit Components
Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Spare Part Number 336973-001 Item Description SD Card slot board cable Speaker cover cable Modem cable 3–12 Table 3-3 Maintenance and Service Guide...
Page 80: Miscellaneous Doors/Covers Kit Components
3.5 Miscellaneous Doors/Covers Kit Components Miscellaneous Doors/Covers Kit Components Miscellaneous Doors/Covers Kit Components Spare Part Number 336984-001 Item Description RTC battery RTC battery cover Memory expansion compartment cover Mini PCI compartment cover Maintenance and Service Guide Table 3-4 Illustrated Parts Catalog 3–13...
Page 81: Mass Storage Devices
Illustrated Parts Catalog 3.6 Mass Storage Devices Mass Storage Devices Spare Part Number Information Item Description Optical drives 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM drive 24X Max CD-ROM drive DVD+RW drive Hard drives (include hard drive bezel and frame) 80-GB (5400-rpm) 80-GB (4200-rpm) 60-GB (5400-rpm)
Page 82: Miscellaneous
Miscellaneous (not illustrated) Description AC adapter Logo Kits For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 notebooks For use with Compaq Presario X1000 notebooks Power cords For use with HP Pavilion zt3000 notebooks Asia Pacific...
Page 83 Illustrated Parts Catalog Miscellaneous (not illustrated) Spare Part Information (Continued) Description Power cords For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks Australia Denmark Europe/Middle East/Africa Italy Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,” for more information on screw specifications and usage.)
Page 84: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm socket for system board standoffs ■...
Page 85: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 86: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook.
Page 87: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 88: Workstation Precautions
■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
Page 89: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 90: Typical Electrostatic Voltage Levels
■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam...
Page 91: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 50 Phillips screws, in nine different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement.
Page 92: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5–2 Maintenance and Service Guide...
Page 93: Disassembly Sequence Chart
5.2 Disassembly Sequence Chart Use the following chart to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description Preparing the notebook for disassembly Battery pack Hard drive Hard drive cover and shield Notebook feet Memory expansion board Mini PCI communications board RTC battery...
Page 94: Preparing The Notebook For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in Hibernation, briefly press the power button.
Page 95 b. Slide and hold front edge of the battery pack releases from the notebook. c. Lift the front edge of the battery pack up and swing it back Removing the Battery Pack d. Remove the battery pack. Reverse the above procedure to install the battery pack. Maintenance and Service Guide Removal and Replacement Procedures the battery release latch to the right.
Page 96 Removal and Replacement Procedures Hard drives (hard drive cover, shield, and connector included with hard drive and in Miscellaneous Plastics Kits) 80-GB (5400-rpm) 80-GB (4200-rpm) 60-GB (5400-rpm) 60-GB (4200-rpm) 40-GB (4200-rpm) 30-GB (4200-rpm) 5. Remove the hard drive by following these steps: a.
Page 97 Miscellaneous Plastics Kits, spare part number 350130-001 for HP Pavilion zt3000 models, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. Reverse the above procedure to install the hard drive.
Page 98: Notebook Feet
Miscellaneous Plastics Kits, spare part number 350130-001 for HP Pavilion zt3000 models, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. The notebook feet attach to the base enclosure as indicated in the following illustration.
Page 99: Memory Expansion Board
5.5 Memory Expansion Board Spare Part Number Information 1024-MB DDR memory expansion board 512-MB DDR memory expansion board 256-MB DDR memory expansion board 128-MB DDR memory expansion board 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3.
Page 100 Removal and Replacement Procedures 6. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up at a 45-degree angle. 7. Pull the board away from the socket at a 45-degree angle 2. Removing the Memory Expansion Board Reverse the above procedure to install a memory expansion board.
Page 101: Mini Pci Communications Board
5.6 Mini PCI Communications Board Spare Part Number Information Mini PCI 802.11b wireless LAN (ROW) Mini PCI 802.11b wireless LAN (MOW) Mini PCI 802.11g wireless LAN 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3.
Page 102 Removal and Replacement Procedures 6. Disconnect the two antenna cables from the terminals on the Mini PCI communications board 1. Note that the longer of the two cables should be connected to the left antenna terminal (marked “AUX”) and the shorter cable should be connected to the right terminal (marked “MAIN”).
Page 103: Rtc Battery
5.7 RTC Battery ✎ The RTC battery and RTC battery cover are included in the Miscellaneous Doors/Covers Kit, spare part number 336984-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3.
Page 104: Optical Drive
Removal and Replacement Procedures 5.8 Optical Drive Spare Part Number Information 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM drive 24X Max CD-ROM drive 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3.
Page 105: Keyboard
5.9 Keyboard Spare Part Number Information Asia Pacific Australia Belgium Denmark France Germany Greece Hong Kong International Italy Korea Latin America 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3.
Page 106 Removal and Replacement Procedures 4. Turn the notebook right-side up with the front facing you. 5. Open the notebook. 6. Slide the four notches on the top edge of the keyboard toward you. Releasing the Keyboard 5–16 Maintenance and Service Guide...
Page 107 7. Lift the rear edge of the keyboard, swing it up and forward 1, and rest it on the top cover. 8. Release the ZIF connector 2 to which the keyboard cable is attached and disconnect the keyboard cable 3 from the system board.
Page 108: Switch Cover
✎ The switch cover is included in the Miscellaneous Plastics Kits, spare part number 350130-001 for HP Pavilion zt3000 models, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. 1. Prepare the notebook for disassembly (Section 5.3).
Page 109: Speaker Cover
Spare Part Number Information Speaker cover with cable For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks The speaker cover cable is also included in the Miscellaneous Cable Kit, spare part number 336973-001.
Page 110 Removal and Replacement Procedures 6. Lift the left side of the speaker cover shield and swing it up and slightly to the right 1. 7. Slide the speaker cover back 2 to disengage it from the notebook. 8. Remove the speaker cover. Removing the Speaker Cover Reverse the above procedure to install the speaker cover.
Page 111: Fan
5.12 Fan Spare Part Number Information The fan is also included with the heat sink, spare part number 337000-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3. Remove the switch cover (Section 5.10). 4.
Page 112: Heat Sink
Removal and Replacement Procedures 5.13 Heat Sink Spare Part Number Information Heat sink with fan Thermal pad 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11) ❏...
Page 113 Removal and Replacement Procedures ✎ Carefully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink.
Page 114: Processor
Removal and Replacement Procedures 5.14 Processor Spare Part Number Information Mobile Intel Pentium 4 Processor-M, 1.7-GHz Mobile Intel Pentium 4 Processor-M, 1.6-GHz Mobile Intel Pentium 4 Processor-M, 1.5-GHz Mobile Intel Pentium 4 Processor-M, 1.4-GHz Mobile Intel Pentium 4 Processor-M, 1.3-GHz 1.
Page 115 2. Use a flat-bladed tool to turn the processor locking screw 1 one-quarter turn counterclockwise. 3. Lift the processor straight up 2 and remove it. ✎ Note that the gold triangle 3 should be in the lower right corner when installing the processor. Removing the Processor Reverse the above procedure to install the processor.
Page 116: Display Assembly
With carbonite and platinum blue finish for use with HP Pavilion zt3000 notebooks 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA With carbon finish for use with HP Compaq nx7000 notebooks 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA With silver finish for use with Compaq Presario X1000 notebooks 15.4-inch, WUXGA...
Page 117 Removal and Replacement Procedures 4. Remove the PM2.5×15.0 screw 1 that secures the display cable to the base enclosure. 5. Disconnect the display video cable 2 from the system board. Disconnecting the Display Cable Maintenance and Service Guide 5–27...
Page 118 Removal and Replacement Procedures 6. Close the notebook and turn the notebook upside down, with the rear panel facing you. 7. Remove the following screws: ❏ Two PM2.5×9.5 screws 1 that secure the display assembly to the base enclosure through the bottom of hte top cover ❏...
Page 119 8. Turn the notebook right-side up with the front facing you. 9. Open the display to the fully upright position. 10. Lift the display assembly straight up and remove it. Removing the Display Assembly Reverse the above procedure to install the display assembly. Maintenance and Service Guide Removal and Replacement Procedures 5–29...
Page 120: Top Cover
Spare Part Number Information Top cover (includes TouchPad and TouchPad shield) For use with HP Pavilion zt3000 notebooks For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks ✎ When replacing the top cover, determine if a Bluetooth board is installed in the defective top cover.
Page 121 5. Remove the following screws: ❏ Three PM2.5×9.5 screws 1 along the front edge of the notebook ❏ Two PM2.5×5.0 screws 2 in the hard drive bay ❏ Six PM2.5×15.0 screws 3 ❏ One PM2.5×9.5 screw 4 behind the hard drive bay Removing the Top Cover Screws Maintenance and Service Guide Removal and Replacement Procedures...
Page 122 Removal and Replacement Procedures 6. Turn the notebook right-side up with the rear panel facing you. 7. Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the TouchPad cable 2 from the system board. 8. Route the two antenna cables 3 out of the hole in the system board.
Page 123 9. If connected, disconnect the Bluetooth board cable 1 from the system board. 10. Disconnect the left 2 and right speaker cables 3 from the system board. Disconnecting the Bluetooth Wireless Module and Speaker Cables Maintenance and Service Guide Removal and Replacement Procedures 5–33...
Page 124 Removal and Replacement Procedures 11. Position the notebook so the front faces forward. 12. Remove the following screws: ❏ Two PM2.5×7.0 screws 1 that secure the top cover to the base enclosure ❏ One PM2.0×3.0 screw 2 that secures the top cover and modem to the base enclosure ❏...
Page 125 13. Lift the back edge of the top cover 1 and swing it forward to disengage it from the base enclosure. 14. Remove the top cover 2. Removing the Top Cover Reverse the above procedure to install the top cover. Maintenance and Service Guide Removal and Replacement Procedures 5–35...
Page 126: Bluetooth Board
Removal and Replacement Procedures 5.17 Bluetooth Board Spare Part Number Information Bluetooth wireless communications board 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Mini PCI communications board (Section 5.6) ❏ Optical drive (Section 5.8) ❏...
Page 127 3. Disconnect the Bluetooth board cable 1 from the Bluetooth board. ✎ The Bluetooth board cable is included in the Miscellaneous Cable Kit, spare part number 336973-001. 4. Remove the two PM1.5×3.0 screws 2 that secure the Bluetooth board to the top cover. 5.
Page 128: Sd Card Slot Board And Cable
Removal and Replacement Procedures 5.18 SD Card Slot Board and Cable Spare Part Number Information SD Card slot board with cable The SD Card slot board cable is also included in the Miscellaneous Cable Kit, spare part number 336973-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏...
Page 129 2. Disconnect the SD Card slot board cable 1 from the system board. 3. Remove the PM2.5×5.0 screw 2 that secures the SD Card slot board to the notebook. 4. Remove the PM2.5×5.0 screw 3 that secures the SD Card slot board cable ground loop to the notebook.
Page 130: Vga Board And Shield
For use with HP Pavilion zt3000 notebooks ATI MOBILITY RADEON 9200 with 64-MB video memory ATI MOBILITY RADEON 9200 with 32-MB video memory For use with HP Compaq nx7000 and Compaq Presario X1000 notebooks ATI MOBILITY RADEON 9200 with 64 -MB video memory...
Page 131 2. Remove the PM2.5×15.0 1 and PM2.0×3.0 2 screws that secure the VGA board shield to the base enclosure. 3. Lift the upper left corner of the VGA board 3 to disconnect it from the system board. 4. Remove the VGA board and shield 4. 5.
Page 132: Modem And Cable
Removal and Replacement Procedures 6. The VGA shield thermal pad 1 and VGA board thermal pad 2 assist in cooling the notebook. Inspect these pads and replace if necessary each time the shield is removed. Replacing the Thermal Pads on the VGA Board and Shield Reverse the above procedure to install the VGA board and shield.
Page 133 ❏ Speaker cover (Section 5.11) ❏ Display assembly (Section 5.15) ❏ Top cover (Section 5.16) ❏ VGA board and shield (Section 5.19) 2. Disconnect the modem cable 1 from the system board. 3. Lift the left side of the modem board 2 to disconnect it from the system board.
Page 134: System Board
Removal and Replacement Procedures 5.21 System Board Spare Part Number Information System board (includes thermal pads) PC Card assembly (removal not documented) ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 135 2. Disconnect the SD Card slot board cable 1 from the system board. 3. Remove the PM2.5×5.0 screw 2 that secures the SD Card slot board cable ground loop to the base enclosure and the PM2.5×5.0 screw 3 that secures the system board to the base enclosure.
Page 136 Removal and Replacement Procedures 4. Lift the right side of the system board approximately 1 inch 1. If necessary, flex the back edge of the base enclosure out so that the parallel 2 and serial connectors 3 clear the base enclosure. 5.
Page 137 This chapter provides physical and performance specifications. Dimensions Height Width Depth Weight (varies by configuration) Stand-alone power requirements Nominal operating voltage Average operating power Peak operating power Power in Standby mode Power in Hibernation mode Temperature Operating (not writing optical) Operating (writing optical) Nonoperating...
Page 138 Specifications Relative humidity (noncondensing) Operating Nonoperating Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.
Page 139 15.4-inch, Wide UXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Viewing angle Maintenance and Service Guide Table 6-2 20.7 cm 33.1 cm 39.1 cm up to 16.8 million 300:1 170 nits typical 0.173 ×...
Page 140 Specifications 15.4-inch, Wide SXGA+, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Viewing angle 6–4 Table 6-3 20.7 cm 33.1 cm 39.1 cm up to 16.8 million 200:1 180 nits typical 0.197 ×...
Page 141 15.4-inch, Wide XGA+, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Viewing angle Maintenance and Service Guide Table 6-4 20.7 cm 33.1 cm 39.1 cm up to 16.8 million 200:1 180 nits typical 0.259 ×...
Page 142: Hard Drives
Operating 5°C to 55°C temperature (41°F to 131°F) 1 GB = 1,073,741,824 bytes. Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details. 6–6 Table 6-5 Hard Drives 60-GB (5400- rpm) 60-GB 9.5 mm...
Page 143: External Ac Adapter
Weight Power supply Rated input voltage Rated input current Rated frequency 8-cell, Primary Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Recharge time System in off mode or Standby System on (depending on system power consumption) Maintenance and Service Guide...
Page 144 Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 6–8...
Page 145 Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide...
Page 146 Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random DVD media Full stroke DVD media Random CD media Full stroke CD media Audio output level Cache buffer Data transfer rate Max 24X CD Max 8X DVD Multiword DMA mode 2...
Page 147 Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Sustained (16X) Variable Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-11 24X CD-ROM Drive DVD-5, DVD-9, DVD-10...
Page 148: System Dma
Specifications Hardware System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7...
Page 149: System Interrupts
Hardware System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal pointing stick or external mouse IRQ13 Coprocessor (not available to any peripheral) IRQ14...
Page 150 Specifications I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F...
Page 151 System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
Page 152 Specifications System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
Page 153 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused Maintenance and Service Guide Table A-1 RJ-45 Network Interface Signal Unused Receive – Unused Unused A–1...
Page 154: Universal Serial Bus
Connector Pin Assignments Signal Unused Ring Signal +5 VDC Data – Signal Ground (Y) Ground (C) A–2 Table A-2 RJ-11 Modem Table A-3 Universal Serial Bus Table A-4 S-Video Signal Unused Unused Unused Signal Data + Ground Signal Y-Luminance (Intensity) C-Chrominance (Color) Maintenance and Service Guide...
Page 155: External Monitor
Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog Maintenance and Service Guide Table A-5 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Connector Pin Assignments A–3...
Page 156 Connector Pin Assignments Signal Audio out Signal Audio in A–4 Table A-6 Audio Line-Out Signal Ground Table A-7 Microphone Signal Ground Maintenance and Service Guide...
Page 157 Signal Strobe Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Acknowledge Busy Paper End Select Maintenance and Service Guide Connector Pin Assignments Table A-8 Parallel Signal Auto Linefeed...
Page 158: Conductor Power Cord Set
Power cord sets for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord set requirements, contact an HP authorized reseller or service provider. General Requirements The following requirements are applicable to all countries: ■...
Page 159: Country-Specific Requirements
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway Sweden Switzerland B–2 Accredited Agency EANSW CEBC DEMKO FIMKO METI KEMA NEMKO SEMKO Applicable Note Number Maintenance and Service Guide...
Page 160 3-Conductor Power Cord Set Requirements (Continued) Country United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 161 Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 337012-001. Maintenance and Service Guide C–1...
Page 162 Screw Listing Where used: Two screws that secure the hard drive to the notebook (documented in Section 5.3) One screw that secures the optical drive to the notebook (documented in Section 5.8) Two screws that secure the display assembly to the notebook (documented in Section 5.15) Phillips PM2.5×9.5 Screw Locations C–2...
Page 163 Phillips PM2.5×9.5 Screw (Continued) Where used: Four screws that secure the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table C-1 Color Qty. Length Black 9.5 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 164 Screw Listing Where used: Three screws that secure the display assembly to the notebook through the rear panel (documented in Section 5.15) Phillips PM2.5×7.0 Screw Locations C–4 Table C-2 Phillips PM2.5×7.0 Screw Color Qty. Black Length Thread 7.0 mm 2.5 mm Maintenance and Service Guide Head Width...
Page 165 Phillips PM2.5×7.0 Screw (Continued) Where used: Two screws that secure the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table C-2 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 166 Screw Listing Where used: Four screws that secure the hard drive to the hard drive cover and shield (documented in Section 5.3) Phillips PM2.5×3.5 Screw Locations C–6 Table C-3 Phillips PM2.5×3.5 Screw Color Qty. Silver Length Thread 3.5 mm 2.5 mm Maintenance and Service Guide Head Width...
Page 167 Where used: One screw that secures the memory expansion compartment cover to the notebook (documented in Section 5.5) One screw that secures the Mini PCI compartment cover to the notebook (documented in Section 5.6) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table C-4 Phillips PM2.5×5.0 Screw Color...
Page 168 Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: Three screws that secure the speaker cover to the notebook (documented in Section 5.11) One screw that secures the fan to the notebook (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations C–8 Table C-4 Color Qty.
Page 169 Phillips PM2.5×5.0 Screw (Continued) Where used: One screw that secures the display assembly to the notebook through the rear panel (documented in Section 5.15) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Length Black 5.0 mm Screw Listing Head Thread...
Page 170 Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: Two screws that secure the top cover to the notebook in the hard drive bay (documented in Section 5.16) Phillips PM2.5×5.0 Screw Locations C–10 Table C-4 Color Qty. Length Black 5.0 mm Maintenance and Service Guide Head Thread...
Page 171 Phillips PM2.5×5.0 Screw (Continued) Where used: One screw that secures the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide Table C-4 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 172 Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: Two screws that secure the SD Card slot board and cable to the notebook (documented in Section 5.18) Phillips PM2.5×5.0 Screw Locations C–12 Table C-4 Color Qty. Length Black 5.0 mm Maintenance and Service Guide Head Thread Width...
Page 173 Phillips PM2.5×5.0 Screw (Continued) Where used: One screw that secures the system board to the notebook (documented in Section 5.21) Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide Table C-4 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 174 Screw Listing Where used: Two screws that secure the keyboard to the notebook (documented in Section 5.9) Six screws that secure the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×15.0 Screw Locations C–14 Table C-5 Phillips PM2.5×15.0 Screw Color Qty.
Page 175 Phillips PM2.5×15.0 Screw (Continued) Where used: One screw that secures the display assembly cable to the notebook (documented in Section 5.15) Phillips PM2.5×15.0 Screw Location Maintenance and Service Guide Table C-5 Color Qty. Length Black 15.0 mm Screw Listing Head Thread Width 2.5 mm...
Page 176 Screw Listing Phillips PM2.5×15.0 Screw (Continued) Where used: One screw that secures the VGA shield to the notebook (documented in Section 5.19) Phillips PM2.5×15.0 Screw Location C–16 Table C-5 Color Qty. Length Black 15.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 177 Where used: One screw that secures the speaker cover to the notebook (documented in Section 5.11) Phillips PM2.5×3.0 Screw Location Maintenance and Service Guide Table C-6 Phillips PM2.5×3.0 Screw Color Qty. Black Screw Listing Length Thread 3.0 mm 2.5 mm Head Width 5.0 mm...
Page 178 Screw Listing Where used: One screw that secures the top cover to the notebook (documented in Section 5.16) One screw that secures the VGA shield to the notebook (documented in Section 5.19) Phillips PM2.0×3.0 Screw Locations C–18 Table C-7 Phillips PM2.0×3.0 Screw Color Qty.
Page 179 Phillips PM2.0×9.0 Spring-Loaded Screw Where used: Four screws that secure the heat sink to the notebook (documented in Section 5.13) Phillips PM2.0×9.0 Spring-Loaded Screw Locations Maintenance and Service Guide Table C-8 Color Qty. Length Silver 9.0 mm Screw Listing Head Thread Width 2.0 mm...
Page 180 Screw Listing Where used: Two screws that secure the Bluetooth board to the top cover (documented in Section 5.17) Phillips PM1.5×3.0 Screw Locations C–20 Table C-9 Phillips PM1.5×3.0 Screw Color Qty. Silver Length Thread 3.0 mm 1.5 mm Maintenance and Service Guide Head Width 2.0 mm...
Page 181 1394 connector, location 1–29 802.11b wireless LAN, spare part numbers 3–9 AC adapter spare part number 3–15 specifications 6–7 applications key, location 1–31 audio line-out jack location 1–27 pin assignments A–4 audio troubleshooting 2–21 base enclosure, spare part number 3–7 battery bay, location 1–35 battery pack removal 5–4...
Page 182 Index Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–1 Security Menu 2–4 connector pin assignments audio line-out jack A–4 external monitor connector A–3 microphone jack A–4 modem jack A–2 monitor connector A–3 network jack A–1 RJ-11 telephone jack A–2 RJ-45 network jack A–1 S-Video connector A–2 Universal Serial Bus (USB)
Page 183 grounding equipment and methods 4–6 hard drive OS loading problems 2–17 removal 5–6 spare part numbers 3–9 3–14 5–6 specifications 6–6 hard drive bay, location 1–35 hard drive connector, illustrated 3–10 hard drive cover illustrated 3–10 removal 5–7 hard drive shield illustrated 3–10 removal 5–7 heat sink...
Page 184 Index Mini PCI compartment cover illustrated 3–13 location 1–35 removal 5–11 Miscellaneous Cable Kit components 3–5 spare part number 3–5 3–12 3–13 Miscellaneous Doors/Covers components 3–9 spare part number 3–9 Miscellaneous Plastics Kit components 3–3 spare part numbers 3–3 3–11 models 1–2 modem cable 3–12...
Page 185 power, troubleshooting 2–9 processor removal 5–24 spare part numbers 3–7 5–24 rear panel components 1–28 removal preliminaries 4–1 procedures 5–1 replacement preliminaries 4–1 procedures 5–1 right-side components 1–28 RJ-11 telephone jack location 1–29 pin assignments A–2 RJ-45 network jack location 1–29 pin assignments A–1 RTC (real time clock) battery illustrated 3–13...
Page 186 Index system board removal 5–44 spare part number 3–7 5–44 thermal pad replacement 5–22 spare part number 3–7 5–22 tools required 4–1 top components 1–32 top cover removal 5–30 spare part numbers 3–5 5–30 TouchPad buttons, location 1–33 TouchPad light, location 1–33 TouchPad on/off button, location 1–33 TouchPad scroll zones,...

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HP Compaq nx7000 Maintenance And Service Manual

Table of Contents

1 Product Description

2 Troubleshooting

2.2 Troubleshooting Flowcharts

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

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Chapters

Troubleshooting

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Table of Contents