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HP Jornada 520 User Manual
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HP Jornada 520 User Manual

HP Jornada 520 User Manual

Hewlett-packard pocket jornada pc user's guide
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Printed in Singapore
Edition 1

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Summary of Contents for HP Jornada 520

  • Page 1 Printed in Singapore Edition 1...
  • Page 2 The information contained in this document is provided “as is” and is subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Table Of Contents

    Where to find information... 7 Getting started ... 9 Hardware features ... 10 Using your HP Jornada for the first time ... 12 Turning your HP Jornada on and off ... 14 Using the hardware buttons and LED ... 14 Navigating in Windows for Pocket PC ...
  • Page 4 Tasks: keeping a to-do list ... 79 Notes: capturing thoughts and ideas ... 80 Exchanging appointments, contacts, tasks, and notes with other devices (HP info exchange) ... 81 Companion programs ... 83 Microsoft Pocket Word... 84 Microsoft Pocket Excel... 85 Microsoft Windows Media Player ...
  • Page 5 Pocket Outlook®, so you can read and write e-mail while on the road and manage your appointments and contacts. You will find that your HP Jornada is also the perfect companion to your desktop or notebook PC, allowing you to take vital business data and documents with you and easily upload updated information upon returning to your desk.

  • Page 6: Welcome

    Microsoft ActiveSync® CD-ROM and Getting Started with Microsoft ActiveSync booklet This User's Guide is designed to help you get started using your HP Jornada quickly and easily. Although great care has been taken to ensure the accuracy of procedures and artwork, some of the screens displayed on your HP Jornada may be different than the ones that appear in this User’s Guide.
  • Page 7 Once you are online, you can browse the Internet or intranet, and send and receive e-mail directly from your Pocket PC. Chapter 5, Configuring your HP Jornada. Details the many ways you can add functionality to your HP Jornada by installing additional software and programs, and explains how you can customize your HP Jornada using HP settings and control panels.
  • Page 8 (Contacts, Calendar, and Tasks) or your entire Pocket PC to a CompactFlash card. HP game buttons. Run up the score in your favorite games on your Pocket PC. Use the HP game buttons application to assign game actions to your Pocket PC hardware buttons.
  • Page 9 Microsoft Reader. Read electronic books on your HP Jornada. OmniSolve. Perform complex mathematical and business calculations with this full-featured calculator from Landware. The CD-ROMs included with your HP Jornada include additional programs you can install. For installation instructions, see “Adding or removing programs” in chapter 5.
  • Page 10 The programs included on the CD-ROMs are subject to change. Check your CD-ROM for the complete list, and visit the HP Web site at www.hp.com/jornada/solutions for even more programs and software updates. Find the following programs on the ActiveSync CD-ROM: Microsoft Transcriber version 1.1 for Windows CE.

  • Page 11: Getting Started

    Microsoft Outlook 2000. Manage your messages, appointments, contacts, and tasks on your desktop PC. Microsoft Windows Media Manager for Pocket PC. Convert different music and sound files to the proper format and transfer them to your HP Jornada. Sample content for use with Microsoft Reader.
  • Page 12 The latest on Windows– powered Pocket PCs The complete text of this User's Guide is also available on the HP Web site at www.hp.com/jornada/products/product_tour. You can download the User's Guide to your desktop PC and view it using the Adobe Acrobat Reader, available from the Adobe Web site at www.adobe.com.

  • Page 13: Hardware Features

    This chapter will help you start using your HP Jornada Pocket PC. You will become familiar with the hardware, learn how to set up your HP Jornada, and find a brief introduction to the Windows for Pocket PC operating system. When you finish this chapter, you will have all the information you need to begin working with your HP Jornada.
  • Page 14 HP Jornada 520 Series User’s Guide The illustrations below introduce you to the various buttons, connectors, ports, and other features of your HP Jornada. Stylus. Carrying pouch. Stylus slot. Rubber studs. Remove the studs to add an accessory cover. Note that once removed, the rubber studs cannot be replaced.
  • Page 15 Protect the screen. Pressing too hard on the touch screen may damage the screen. To protect the screen, keep your HP Jornada in the carrying pouch while you are not using it. You can also protect the screen with an optional screen protector or a color cover.
  • Page 16 HP Jornada 520 Series User’s Guide Use the stylus to tap the HP Jornada screen to avoid scratches or damage to the screen. To clean the screen, use a small amount of commercial glass cleaner sprayed on a soft cloth. Avoid spraying the screen directly.
  • Page 17 Reset your HP Jornada. Press the red Reset button on the back of your Pocket PC. Follow the Welcome Wizard. The first time you start your HP Jornada, the Hewlett-Packard Welcome screen appears. Then, after a few moments, the Welcome Wizard begins. The Welcome Wizard...
  • Page 18 HP Jornada 520 Series User’s Guide One of the most convenient features of HP Jornada is “instant on.” With instant on, there is no waiting for HP Jornada to start up or shut down; you can start working immediately by pressing the On/Off button.
  • Page 19 Press the Tasks hot key (when device is off) to turn the display on again. You can also set the HP hot keys to turn on your HP Jornada and start the associated application with one touch. For more information, see “Adjusting settings”...
  • Page 20 HP Jornada 520 Series User’s Guide Press the On/Off button to turn your HP Jornada on or off. If the display has been turned off, press the On/Off button to turn on the display. Press and hold the On/Off button to open the Align Screen application and recalibrate the stylus and touch screen.
  • Page 21 When you turn on your HP Jornada for the first time each day (or after 4 hours of inactivity), you will see the Today screen. You can also display it by tapping Today on the Start menu. The Today screen displays all the important information about your day.
  • Page 22 HP home menu displays two pages of buttons and icons that represent the programs and documents on your Pocket PC. To display the second page, press the HP home hot key a second time, or tap the HP home menu icon in the lower-right corner of the HP home menu screen.
  • Page 23 Power is very low. A warning message also appears. External (ac) power source is connected. Dial-up connection is active. Direct connection to a desktop PC is active. HP task switcher is active. HP game buttons are enabled. Chapter 2 Getting started...

  • Page 24: Entering Information

    HP Jornada 520 Series User’s Guide Use pop-up menus to choose an action for the selected item. For example, you can use the pop-up menu in the Contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions on the pop-up menus vary from program to program.
  • Page 25 The soft keyboard is an onscreen keyboard displayed at the bottom of the screen. Tap a letter on the keyboard to enter that letter, just as if you were typing. Tap the Input panel icon at the right edge of the Command bar. The icon may look like either a keyboard or a pen, depending on which input option you have selected.
  • Page 26 HP Jornada 520 Series User’s Guide The Character Recognizer is an onscreen writing area that interprets the strokes of your stylus on the screen into typed letters in the active document. You use the stylus to write in the Input panel, just as if you were writing on a piece of paper.
  • Page 27 Because certain letters use similar stylus strokes, it may take some practice to achieve the writing style for the Character Recognizer. For a table of stylus motions and the corresponding letters, see Appendix A, “Character recognition.” For a demonstration of proper stylus motions, tap To select either uppercase or lowercase writing style and set other options for the Character Recognizer, tap the arrow next to the Input panel icon and then tap Options, or use the Input control panel.
  • Page 28 HP Jornada 520 Series User’s Guide For better recognition, try increasing the zoom level to 300% using the Tools menu. Write the letters of a word close together and leave big gaps between words, so that it is clear where words begin and end.
  • Page 29 In any program where you can write or draw on the screen, you can also quickly capture thoughts, reminders, and phone numbers by recording a voice note. In Calendar, Tasks, and Contacts, you can include a recording on the Notes tab. In the Notes program, you can either create a standalone recording or include a recording in a written note.
  • Page 30 Format Mobile Voice GSM 6.10 HP Dynamic Voice * You must first install HP Dynamic Voice codec on your desktop PC. See “Installing the HP Dynamic Voice audio codec” in chapter 3 HP Jornada Quality 520 series Pocket PC...
  • Page 31 Infrared. Enter an e-mail address. –or– Align the infrared port on your HP Jornada with the infrared port on the recipient’s computer. (The recipient’s computer must be in infrared receive mode.) You can find and organize the files and information on your Pocket PC in much the same way you do on your desktop PC: by using the Find feature or by using File Explorer.
  • Page 32 HP Jornada 520 Series User’s Guide...
  • Page 33 To get the most from your HP Jornada, you will want to connect to your desktop or notebook PC. This chapter describes how to establish the connection between your HP Jornada and your desktop PC, and how to synchronize and transfer files between your Pocket PC and your desktop (or any PC that has Microsoft ActiveSync installed).
  • Page 34 HP Jornada 520 Series User’s Guide Before you can connect your HP Jornada to a desktop PC, you must install Microsoft ActiveSync on the desktop PC. Microsoft ActiveSync enables you to browse, synchronize, and transfer files between your desktop PC and your HP Jornada.

  • Page 35: Connecting To Your Desktop Pc

    RAM recommended. (Microsoft Outlook 2000 is included on the ActiveSync CD-ROM.) HP Dynamic Voice is the default format for recording voice notes on your HP Jornada. You can transfer recordings from your HP Jornada to your desktop PC; however, before you can play a voice note recorded in HP Dynamic Voice on your desktop PC, you must install the HP Dynamic Voice compressor/ decompressor (codec).
  • Page 36 HP Jornada 520 Series User’s Guide Select Unlisted or Updated Driver from the list, and then click OK. Click Browse. In the Drives list, select the drive that contains the HP Jornada CD- ROM. In the Directories list, open the HP Dynamic Voice directory, and then select the WinNT directory.
  • Page 37 PC has no 9-pin serial port, obtain an adapter from your computer’s manufacturer. If a sync cable was not included with your HP Jornada, you can purchase a serial cable as an optional accessory. For more information, see the HP Jornada Accessories Guide.
  • Page 38 HP Jornada 520 Series User’s Guide If a cradle was not included with your HP Jornada 520 Series Pocket PC, you can purchase a serial cradle as an optional accessory. For more information, see the HP Jornada Accessories Guide. Connect the dc plug from the ac adapter to the dc jack on the cradle cable, and plug the ac adapter into a wall outlet.
  • Page 39 Connecting to your desktop PC When you remove your HP Jornada from the cradle, hold the cradle down with one hand and gently lift the HP Jornada with the other to avoid putting stress on the connectors. The infrared port on your HP Jornada provides a convenient way to connect to an IrDA-equipped PC without using a cable or cradle.
  • Page 40 HP Jornada when you connect and to remember the synchronization and file conversion settings you set. You can connect your HP Jornada to a desktop PC without establishing a partnership; however, only Pocket PCs that have a partnership with a desktop PC can synchronize information between the two computers.
  • Page 41 You can later change the name and description on the Device ID tab of the About control panel on your HP Jornada. On the Start menu, tap Settings, tap the System tab, and then tap the About icon. Set the number of partnerships your HP Jornada will have. If you will...
  • Page 42 PIM information while traveling. Before you leave, you must configure both your HP Jornada and your desktop PC. You must create a partnership between your HP Jornada and the desktop PC using one of the direct connection methods (serial cable or infrared connection) described in this chapter.
  • Page 43 Before you can synchronize remotely, the desktop PC or network server must be configured to allow your HP Jornada to connect. If the desktop PC uses Windows NT or Windows 2000, you must install and configure Remote Access Services. If it uses Windows 95/98/Me, install and configure Dial-Up Networking.
  • Page 44 Files created on your desktop PC may need to be converted before you can use them on your HP Jornada, and files created on your HP Jornada may need to be converted before you can use them on your desktop PC. By default, ActiveSync automatically converts files to the appropriate type;...
  • Page 45 Click Back Up Now. The HP backup application gives you added flexibility in backing up your valuable data. With HP backup, you can back up all data or back up only your Calendar, Contacts, and Tasks databases (PIM databases). You can save the...
  • Page 46 If you have created files on your HP Jornada since the last backup and do not want to delete these files during the restore process, move the files from your HP Jornada to your desktop PC before restoring information.
  • Page 47 (full) backup and progressing in sequence from the oldest to the most recent. To select the backup file you want to restore, connect your HP Jornada to your desktop PC as a guest. If you have already established a partnership, you must delete the partnership on the desktop PC.
  • Page 48 HP Jornada 520 Series User’s Guide...

  • Page 49: Connecting Your Hp Jornada

    In addition to connecting your HP Jornada to your desktop PC partner, you may want to connect to remote computers so you can access e-mail, browse the Internet, or retrieve files from a corporate network (LAN), whether you are at home or on the road. This chapter describes...
  • Page 50 HP Jornada Web site at www.hp.com/jornada/accessories. Your HP Jornada Pocket PC supports a variety of Type I CompactFlash card modems and network interface cards (NICs). Whether you use a Compact- Flash card modem or CompactFlash NIC, the card must be a Type I CompactFlash card.
  • Page 51 Connecting to the Internet Type I CompactFlash card slot You can also use the infrared port on your HP Jornada to connect to the Internet or a remote computer via an IrDA-compatible infrared modem. When you create a new dial-up connection, select Generic IrDA modem from the modem list.
  • Page 52 HP Jornada to connect to it. When you create a new dial- up connection, select Generic IrDA modem from the modem list. Align the infrared port on your HP Jornada with the infrared port on the mobile phone before dialing the call.

  • Page 53: Connecting Your Hp Jornada

    Before you can use a modem to connect to an ISP or to dial in to a specific desktop PC, you must create a connection for that service on your HP Jornada. If you use an NIC to connect to a corporate network, you must configure your network connection.
  • Page 54 HP Jornada. You can use Microsoft Pocket Internet Explorer to browse mobile favorites and channels that you have downloaded to your HP Jornada without connecting to the Internet. Or, you can connect to the Internet (or a corporate network) to...
  • Page 55 The Pocket Internet Explorer home page On the Start menu, tap Internet Explorer. Connect your HP Jornada to a modem or network. (See “Connecting your HP Jornada” earlier in this chapter.) On the Tools menu, tap Options, and then tap the Connections tab.
  • Page 56 You can have Pocket Internet Explorer automatically connect to the Internet when you attempt to access a page that is not stored on your HP Jornada. On the Tools menu, tap Options, and then tap the Connections tab. Select a connection, and the select the Access remote content automatically check box.
  • Page 57 Tap the channel you want to view. Internet Explorer displays the page that was downloaded the last time you synchronized with your desktop PC. If the page is not stored on your HP Jornada, the favorite will be dimmed, and you must synchronize with your desktop PC or connect to the Internet before you can view the page.
  • Page 58 If you do not specify an update schedule in step 3, you must manually update the information on your HP Jornada. Before you synchronize, in Internet Explorer on your desktop PC, click Tools and then Synchronize. Check the last time content was downloaded, and manually download content if needed.
  • Page 59 Mobile favorites Mobile favorites can use a lot of storage memory on your HP Jornada. Follow these tips to minimize the amount of memory used: Turn off pictures and sounds or stop some mobile favorites from being downloaded to your HP Jornada. In ActiveSync on your desktop PC, click Options on the Tools menu, select the Favorites information type, and then click Settings.
  • Page 60 Exchange or Outlook are copied to the Inbox folder on your HP Jornada. The e-mail messages on the two computers are linked, so when you delete an e-mail message on your HP Jornada, it will be deleted from your desktop PC the next time you synchronize.

  • Page 61: Creating An Isp Or Network Connection

    You can work with e-mail messages online or offline. When working online, you read and respond to messages while connected to the e-mail server. Messages are sent as soon as you tap Send, which saves space on your device. When working offline, you can disconnect from the e-mail server, review the message headers or messages that you downloaded, and then decide which messages you want to download completely.
  • Page 62 HP Jornada 520 Series User’s Guide Messages you receive are displayed in the message list. By default, the most recently received messages appear first in the list. Unread messages are displayed in bold. The Inbox message list In the message list, tap the icon of the message you want to read.
  • Page 63 Change options for Inbox synchronization using ActiveSync options. For more information, see ActiveSync Help. Change options for direct e-mail server connections in Inbox on your HP Jornada. On the Tools menu, tap Options. On the Services tab, tap the service you want to change.
  • Page 64 Moving an e-mail message into a folder you create breaks the link between the messages on your HP Jornada and the copy on your desktop PC or POP3 e-mail server. The next time you synchronize, the message may be deleted from the Inbox folder on the mail server or desktop PC.
  • Page 65 This chapter details ways you can optimize your HP Jornada using settings and the HP applications, and describes ways you can expand the features and functionality by adding programs. This chapter also offers important tips on safeguarding your data by managing power and memory and using the security settings.
  • Page 66 HP Jornada 520 Series User’s Guide Because the data and files you save on your HP Jornada are stored in RAM, maintaining a continuous power supply to the HP Jornada at all times is extremely important. If your HP Jornada runs out of power, all information you have entered is lost.

  • Page 67: Configuring Your Hp Jornada

    Clear program memory. See “Increasing program memory,” below. You can try any or all of these solutions to increase program memory: Use HP task switcher or the Memory control panel to stop programs you are not currently using. In most cases, programs automatically stop to free needed memory.
  • Page 68 In the Today screen, tap the HP task switcher icon. On the pop-up menu, tap Close Window and then tap Close All. Use the HP settings application to quickly change settings such as screen brightness and contrast and speaker volume, to display system information such as memory status and remaining power, and to change display, button, and power driver settings.

  • Page 69: Managing Memory

    Chapter 5 Configuring your HP Jornada HP settings To change the speaker volume settings, you can quickly switch to the Sounds & Reminders control panel by tapping the Speaker button. Save your preferred settings to any of the four profiles. Select the profile you want to change, and then adjust the sliders to fine-tune the settings.

  • Page 70: Security

    Record button. On the Preferences tab, select the Disable record button check box. You can also set your Pocket PC to turn on when you press one of the HP hot keys. On the Preferences tab, clear the Disable HP hot keys check box. (By default, the HP hot keys are disabled to prevent you from inadvertently turning on your Pocket PC.)
  • Page 71 You can also use the HP security application to record all attempts to access your HP Jornada, and any attempts to modify the password settings. You can view the log on your HP Jornada or export it as a file to save or edit on your desktop PC.
  • Page 72 To display your owner information each time you turn on your HP Jornada, select the Show information when device is turned on check box. You can configure the hardware buttons on your HP Jornada to suit the way you work. Individual buttons can be assigned to different programs using the Buttons control panel, and the HP game buttons application enables you to create hardware profiles for specific games.
  • Page 73 The HP game buttons application makes it easier to enjoy your favorite games on your HP Jornada. Use HP game buttons to assign game actions to the hardware buttons of your Pocket PC. On the Start menu, tap Settings. Tap the System tab, and then tap the HP game buttons icon.
  • Page 74 Press the HP home menu hot key to open HP home menu. To display the second page of buttons, press the hot key a second time, or tap the HP home menu icon in the lower-right corner of the HP home menu screen.
  • Page 75 The Start Menu tab displays only the programs stored in the Start Menu folder on your HP Jornada. If you do not see a particular program listed, use File Explorer to move the program to the Start Menu folder.
  • Page 76 The only programs that will run on your HP Jornada are those designed specifically to run on Windows for Pocket PC. You cannot run programs designed for Windows 95, 98, 2000, Me, or NT on your HP Jornada. In addition, you may need a version of the program designed specifically for the SH3 processor.
  • Page 77 If the program does not have an associated installer or setup program, drag the program file (typically an *.exe file type) to the HP Jornada icon in the ActiveSync window. If the No Converter Selected dialog box appears, tap OK to copy the file without conversion. Software installed in this way may not appear on the Remove Programs list, and you may have to delete the program manually if you wish to remove it from the HP Jornada.
  • Page 78 HP Jornada 520 Series User’s Guide...
  • Page 79 Using ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft Exchange on your desktop PC with information in Pocket Outlook on your HP Jornada. Each time you synchronize, ActiveSync compares the changes you made on your device and desktop PC and updates both computers with the latest information.
  • Page 80 HP Jornada 520 Series User’s Guide Use Calendar to schedule appointments, including meetings and other events. You can check your appointments in one of several views (Agenda, Day, Week, Month, and Year) and easily switch views by using the View menu.
  • Page 81 When you are finished, tap OK to return to Calendar. If you select Remind me in an appointment, your HP Jornada will remind you according to the options you set in the Sounds & Reminders control panel.
  • Page 82 HP Jornada 520 Series User’s Guide The Contacts list When you tap a contact in the Contact list, a summary screen of the information you have entered is displayed. To change the way contacts are displayed in the list, tap Tools and then Options.
  • Page 83 Use Tasks to keep track of what you have to do. In the Task list, overdue tasks are displayed in red. When you tap a task in the Task list, a summary screen of the information you entered is displayed. The Task list To change the way information is displayed in the list, tap Tools and then Options.
  • Page 84 HP Jornada 520 Series User’s Guide To assign the task to a category, tap Categories, and then select a category from the list. (In the Task list, you can display tasks by category.) To add notes, tap the Notes tab. You can enter text, draw, or create a recording.
  • Page 85 “Entering information” in chapter 2. HP info exchange allows you to send and receive PIM data to and from non– Windows-powered PDA devices (for example, Palm devices) from within Calendar, Contacts, and Tasks via infrared. You can also receive (but not send) memos from a PDA device and store them as text files in the My Documents folder of your HP Jornada.
  • Page 86 HP Jornada 520 Series User’s Guide Set the PDA device to beam selected item(s). Align the infrared port on your HP Jornada with the infrared port on the sending device. Select Recv(non-Windows) on the Tools menu of a PIM application on your HP Jornada.
  • Page 87 Your HP Jornada includes Microsoft Windows for Pocket PC, as well as programs from other vendors. The Pocket PC software includes Microsoft Pocket Word, Microsoft Pocket Excel, Microsoft Windows Media Player for Pocket PC, and Microsoft Reader. Third-party programs include OmniSolve from Landware.
  • Page 88 Microsoft Pocket Word works with Microsoft Word on your desktop PC to give you easy access to copies of your documents. You can create new documents on your HP Jornada, or you can copy documents from your desktop PC to your HP Jornada. Synchronize documents between your desktop PC and your HP Jornada regularly so that you have the most up-to-date content in both locations.
  • Page 89 Drawing mode. In drawing mode, use your stylus to draw on the screen. Gridlines appear as a guide. When you lift your stylus off the screen after the first stroke, you will see a drawing box indicating the boundaries of the drawing.
  • Page 90 HP Jornada 520 Series User’s Guide You can open only one workbook at a time; when you open a second workbook, you will be asked to save the first. You can save a workbook you create or edit in a variety of formats, including Pocket Excel (.pxl) and Excel (.xls).
  • Page 91 Companion programs The Windows Media Player Welcome screen To save power, turn off the display while listening to music on your HP Jornada. Press and hold the Tasks hot key to turn the display off (without turning off the device). Press the Tasks hot key (when device is off) to turn the display on again.
  • Page 92 Use Microsoft Windows Media Manager for Pocket PC on your desktop PC to create digital audio files in Windows Media format and to transfer audio files to your HP Jornada. Files saved in Windows Media use very little storage memory compared to some other recording formats.
  • Page 93 When you store songs and audio files on a CompactFlash card, the files must be stored in a folder named My Documents. Use Microsoft Reader to read electronic books (eBooks) on your HP Jornada. Download books to your desktop PC from eBook Web sites. Then, use ActiveSync to copy the book files to your Pocket PC.
  • Page 94 For detailed help and procedures about using OmniSolve, refer to online Help or see the LandWare Web site at www.landware.com/omnisolve. For other non-HP Pocket PC software solutions, refer to the HP Jornada CD- ROM or visit the HP Jornada Web site at www.hp.com/jornada/solutions...
  • Page 95 By purchasing accessories for your HP Jornada, you can add functionality, replace lost parts, and protect your Pocket PC from accidental damage. HP makes a variety of accessories designed specifically to enhance your HP Jornada Pocket PC. In addition, you can purchase CompactFlash card accessories from many vendors.
  • Page 96 Check the Hewlett-Packard Web site at www.hp.com/jornada/accessories for updates to this list. These accessories work with all models of the HP Jornada 520 Series Pocket PC. Serial Cradle (F1834A). Connect your HP Jornada to a serial communications port on a desktop PC using this desktop cradle.

  • Page 97: Adding Or Removing Programs

    Many cards have been tested specifically for use with the HP Jornada. For a list of recommended cards, visit the HP Web site at www.hp.com/jornada/accessories.
  • Page 98 HP Jornada 520 Series User’s Guide The Type I CompactFlash card slot.
  • Page 99 If you encounter difficulty while using your HP Jornada Pocket PC, this chapter will help you find answers. If you need information about troubleshooting ActiveSync, click Microsoft ActiveSync Help on the Help menu in ActiveSync. The information in this chapter will help you Reset your HP Jornada.
  • Page 100 Some user-configurable HP settings may not be saved when you reset your HP Jornada. Reset after restoring data from a backup file or when the HP Jornada appears to be “frozen” or “locked up.”...
  • Page 101 Troubleshooting The Reset button In some cases, such as when your HP Jornada does not respond after being reset or when you forget your password, you may need to restore your HP Jornada to the factory default settings. This erases all data you have entered, including all files, system settings, and programs you have installed.
  • Page 102 After you restore the factory defaults, you will need to complete the Welcome Wizard and re-establish a partnership with your desktop PC. You may also want to restore data to your HP Jornada from your most recent backup file. For more information, see “Using your HP Jornada for the first time” in chapter 2 and “Backing up and restoring data”...
  • Page 103 Connect to ac power and charge the battery. –or– Auto-suspend activated. To conserve power, the HP Jornada auto-suspends if it is idle for 1 minute immediately after power is turned on. It also auto-suspends if it is continuously idle for 3 minutes.
  • Page 104 Only PIM data can be migrated to HP Jornada 520 Series Pocket PCs. Because the HP Jornada 520 Series Pocket PC uses a newer operating system, it is recommended that you restore PIM data...
  • Page 105 CompactFlash memory in applications. Data is lost. This section offers troubleshooting help for connecting your HP Jornada to other computers. For problems communicating with your desktop PC, see ActiveSync Help. Make sure the network to which you are trying to connect supports Point-to- Point Protocol (PPP).
  • Page 106 Connections Help on the device and ActiveSync Help on the desktop PC. Verify that your NIC is compatible with the HP Jornada 520 Series Pocket Verify that you have added necessary server information. On the Start menu, tap Settings. On the Connections tab, tap Network. Tap your installed adapter (usually your Ethernet card's name) and enter any necessary information.
  • Page 107 If you are using a cradle, push your device securely into the cradle. If you are having trouble viewing data on your HP Jornada screen, follow these suggestions. Follow these steps if the screen remains dark or if the device does not respond when you briefly press the On/Off button: Press the Tasks hot key to ensure that the display is on.
  • Page 108 “Adjusting settings” in chapter 5). In very bright light, select the Outdoor profile in HP settings. In very dark conditions, select the Low Power profile. In a dark room, you may also need to ensure that the backlight is on and/or position a lamp so that the light shines directly on the screen.
  • Page 109 You can obtain product information as well as tips and hints on how to get more from the HP Jornada product at our Worldwide Web site. This computer service is provided free of charge; you pay only for telephone charges and Internet service fees.
  • Page 110 HP Jornada 520 Series User’s Guide Have your product ready to use. The support personnel may ask you to run tests and other operations. Organize your question or problem. The more detailed information you can provide, the quicker the support personnel can help you.
  • Page 111 Country/Region Hungary India Indonesia Ireland Israel Italy Japan Korea Malaysia Mexico Mexico City Rest of the country Netherlands New Zealand Norway Philippines Poland Portugal Russia Singapore South Africa Spain Sweden Switzerland (German) Switzerland (French) Taiwan Thailand Chapter 10 Telephone 36-1-3430310 91-11-6826035 62-21-3503408 353-1-6625525...
  • Page 112 HP Jornada 520 Series User’s Guide Country/Region Turkey Pre-sales Information Support & Service Venezuela Caracas Rest of the country Vietnam All Customer Care Centers are available during office hours. Pre-sales Information in the USA is available 24 hours per day, 7 days per week.
  • Page 113 If HP receives notice of the above-defined defects during the warranty period, HP will either, at its option, repair or replace products that prove to be defective. Should HP be unable to repair or replace the product within a reasonable amount of time, the customer's alternate exclusive remedy shall be a refund of the purchase price upon return of the product.
  • Page 114 The remedies provided above are the customer's sole and exclusive remedies. In no event shall HP be liable for any direct, indirect, special, incidental, or consequential damages (including lost profit), whether based on warranty, contract, tort, or any other legal theory.
  • Page 115 License Agreement, return the complete package for a full refund now. The HP Software Product License Agreement shall govern the use of all software that is provided to you, the customer, as part of this HP product with the exception of Microsoft Software. Microsoft Products are licensed to you under the Microsoft End User License Agreement (EULA) contained in the Microsoft documentation.
  • Page 116 HP Jornada 520 Series User’s Guide You agree that no warranty, free installation, or free training is provided by HP for any copies or adaptations made by you. All copies and adaptations of the software must bear the copyright notice(s) contained in or on the original.
  • Page 117 Important: This HP Software Product Limited Warranty shall cover all software that is provided to you, the customer, as part of the HP product, including any operating system software. Any third-party software supplier's warranty terms...
  • Page 118 HP Jornada 520 Series User’s Guide You must notify HP in writing of any warranty claim not later than thirty (30) days after the expiration of the warranty period. HP makes no other express warranty, whether written or oral, with respect to this product.
  • Page 119 HP Jornada. Backup. A duplicate copy of your HP Jornada files and data that is stored on your desktop PC or on a PC card. CompactFlash. A removable media for high-performance memory cards and other peripherals such as modems and network interface cards.
  • Page 120 POP3 (Post Office Protocol v3). A protocol that enables a computer to retrieve messages from a mail server. PPP (Point-to-Point Protocol). The default method your HP Jornada uses to communicate with an ISP network server. Proxy server. A server that sits between a client computer or Web browser and the Internet.
  • Page 121 Glossary Serial connection. A cable connection between your HP Jornada and a serial (COM) port on your desktop PC. SLIP (Serial Line Internet Protocol). A method of connecting to the Internet. Similar to PPP, but older and simpler. SMTP (Simplified Mail Transport Protocol). A protocol for sending e-mail messages between computers on the Internet.
  • Page 122 HP Jornada 520 Series User’s Guide...
  • Page 123 Using Character Recognizer, you can write characters directly on your HP Jornada screen with your stylus, just as you would on a piece of paper. The characters you write are translated into typed text. Use Character Recognizer anywhere you want to enter text; for example, to write a note or to fill in fields in a dialog box.
  • Page 124 HP Jornada 520 Series User’s Guide The following chart is a partial display of the characters you can write while in lowercase mode (the dot on each character is the starting point for writing). Remember that even though you write a letter in its lowercase form, the case of the text that is displayed depends on where you write the letter.
  • Page 125 Appendix A Character recognition For more information on using Character Recognizer and for demos of all characters, tap on the Character Recognizer Input panel.
  • Page 126 HP Jornada 520 Series User’s Guide...
  • Page 127 If you are currently using a Windows-powered palm-size or handheld PC, you can transfer data to your HP Jornada Pocket PC. If you have offline folders in Inbox on your palm-size or handheld PC that contain e-mail messages you want to transfer to your Pocket PC, you will have to follow a separate procedure, included below.
  • Page 128 Now you must transfer the messages from your desktop PC to your HP Jornada. In Inbox on your HP Jornada, tap Tools and then tap New Folder to create a folder for the messages you are going to transfer.
  • Page 129 Appendix B Migrating data If you would like to use PocketMirror to synchronize your PalmPilot or Pilot organizer with Microsoft Outlook, you will need to purchase the commercial version of the software from Chapura, the maker of PocketMirror. Check with Chapura directly.
  • Page 130 HP Jornada 520 Series User’s Guide...
  • Page 131 ... 42, 43 to a CompactFlash card ... 41 to a desktop PC ... 41 using ActiveSync ... 40, 41 using HP backup ... 40, 41 backlight... 14, 62, 104 Backlight control panel... 62 batteries ... See power brightness ...See display...
  • Page 132 HP backup...4, 40-43, 97, 100 HP Dynamic Voice ...26 installing...31 HP game buttons...4, 19, 68, 69 HP home menu ...4, 13, 15, 17, 18, 64, 70, 71 HP home menu hot key...15 HP hot keys ...10, 11, 15, 68 HP info exchange ...4, 81, 82 HP Jornada CD-ROM...2, 6, 7, 87, 88...

  • Page 133: Microsoft Reader

    New Partnership Wizard ...36 passwords clearing ...67 for a network ...49, 50, 102 for backup files...40 for e-mail ...49, 57 for HP Jornada...4, 66, 67 delay...67 primary ...66, 67 reminder ...67 for notes ...6 for Pocket Excel workbooks...86 for the Internet ...49, 50 forgetting...67, 97...

  • Page 134: Troubleshooting

    HP Jornada 520 Series User’s Guide quitting programs ... 63 radiated interference ... 12 recharging ... See power Record button ... 10, 15, 25, 66, 68 disabling ... 15 recording formats ... 26, 31, 85 playing ... 25 sending ... 27 voice notes ...

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