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Motorola ASTRO XTSTM 2500 User Manual
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Motorola ASTRO XTSTM 2500 User Manual

Motorola ASTRO XTSTM 2500 User Manual

Model 3
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ASTRO
®
XTS
2500 & XTS
2500I
TM
TM
Model 3
User Guide

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Summary of Contents for Motorola ASTRO XTSTM 2500

  • Page 1 ASTRO ® 2500 & XTS 2500I Model 3 User Guide...
  • Page 3 RF energy awareness information and • Press PTT again. operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Select a Channel Publication part number 6881095C98) to ensure Answer a Phone Call compliance with RF energy exposure limits.

  • Page 4: Menu Navigation

    Display Status Symbols Call Received. Receiving an individual call. Location Signal Entry Menu Selection Page • Off = Location feature disabled, or Number Select insufficient battery power in location accessory device; Call Alert Page PAGE • Blinking = Location feature enabled, but no View/Program Mode.

  • Page 5: Declaration Of Conformity

    FCC logo shown below. DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola, Inc. Address: 1301 East Algonquin Road, Schaumburg, IL 60196-1078, USA Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: XTS 2500 / XTS 2500I conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)

  • Page 6: Product Safety And Rf Exposure Compliance

    (Motorola Publication part number 6881095C98) to ensure compliance with RF energy exposure limits. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following web site which lists approved accessories: http://www.motorola.com/governmentandenterprise Computer Software Copyrights...

  • Page 7: Documentation Copyrights

    Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

  • Page 8: Important Rebanding Information

    800 MHz licensees to comply with the new band plan. These rebanding products are part of Motorola's current ASTRO Digital XTS and XTL product portfolio and are denoted by an RB at the end of the product title.

  • Page 9: Table Of Contents

    Contents Contents Declaration of Conformity ..............i Product Safety and RF Exposure Compliance ......... ii Computer Software Copyrights ............ii Documentation Copyrights ..............iii Disclaimer ..................iii Important Rebanding Information ............. iv General Radio Operation ..... . . 1 Notations Used in This Manual ............
  • Page 10 Contents Turn the Radio Off ..............26 Zones and Channels ...............26 Select a Zone ................26 Select a Channel ...............28 Mode Select Button ..............31 Receive / Transmit ................32 Without Using the Volume Set and Monitor Buttons ....32 Use Preprogrammed Volume Set Button ........33 Use the Preprogrammed Monitor Button ........34 Conventional Mode Operation ..........35 Common Radio Features .
  • Page 11 Contents Telephone Calls (Trunking Only) ............. 56 Answer a Phone Call ..............56 Make a Phone Call ..............57 Phone Call Display and Alert Prompts ........59 Private Calls (Trunking Only) ............60 Answer a Private Call ............... 60 Make a Private Call ..............61 Call Alert Paging ................
  • Page 12 Contents ARS User Login and Text Messaging Features ..85 Automatic Registration Service (ARS) ..........85 Selecting or Changing ARS Mode ..........85 ARS User Login Feature ..............87 Accessing the User Login Feature ..........87 To Login as a User ..............88 Selecting a Predefined Username ..........92 Text Messaging ................93 Accessing TMS Feature ............93...
  • Page 13 Contents Microphones, Remote Speaker ............. 116 Surveillance Accessories .............. 117 Adapters and Adapter Cable ..........117 ® CommPort Integrated Microphone/Receivers ...... 117 Earpieces ................117 Headsets and Headset Accessories ........119 Radio Interface Modules for Ear Microphones ....... 119 Switches ..................119 ASTRO XTS 2500/XTS 2500 Model III...
  • Page 14 Contents Appendix: Maritime Radio Use in the VHF Frequency Range........120 Special Channel Assignments ............120 Emergency Channel ...............120 Non-Commercial Call Channel ..........121...
  • Page 15 Table 1: Channel Map Use the chart below to map the channels (Cx) and zones (Zx) for your radio.
  • Page 16 Contents Notes...

  • Page 17: General Radio Operation

    General Radio Operation Notations Used in This Manual You will notice the use of WARNING, CAUTION, and Note throughout this manual. These notations are used to emphasize that safety hazards exist and that care must be taken or observed. WARNING: An operational procedure, practice, condition, etc.

  • Page 18: Additional Performance Enhancement

    General Radio Operation Additional Performance Enhancement The following are some of the latest creations designed to enhance the security, quality and efficiency of your radio. Dynamic System Resilience (DSR) DSR ensures the radio system is seamlessly switched to a backup master site dynamically in case of system failure.

  • Page 19: Xts 2500 / Xts 2500I Model Iii Radio

    General Radio Operation XTS 2500 / XTS 2500I Model III Radio ASTRO XTS 2500/XTS 2500 Model III...

  • Page 20: Physical Features Of The Xts 2500 / Xts 2500I Model Iii Radio

    General Radio Operation Physical Features of the XTS 2500 / XTS 2500I Model III Radio Item Page Item Page Antenna 11 3-Position – Concentric Switch (programmable) Top Button – 12 On/Off/Volume (programmable) Control Knob 13 Microphone – Speaker – 14 Top Side (Select) –...

  • Page 21: Programmable Features

    General Radio Operation Programmable Features The programmable controls on your radio can be programmed by a qualified technician to operate certain software-activated features. The features that can be assigned to these controls, and the page numbers where these features can be found, are listed below. Table 1: Programmable Features Feature Page...

  • Page 22: Display

    General Radio Operation Display channel Radio alias zone MAEPF-27252-O This figure is typical of what you see on your radio. The 64 x 96 pixel liquid crystal display (LCD) shows radio status, text, and menu entries. Backlight If poor light conditions make the display and keypad difficult to read, turn on the radio’s backlights by pressing the preprogrammed Light button.

  • Page 23: Status Symbols

    General Radio Operation Status Symbols The top two rows in the display contain symbols indicating the radio’s status. Table 2: Status Symbols Symbol Indication Page Call Received. Blinks when an Individual Call is received. View/Program Mode. • View a list (steady). •...
  • Page 24 General Radio Operation Table 2: Status Symbols (Continued) Symbol Indication Page User Login Indicator (IP Packet Data) • On (Tinted) = User is currently associated with the radio; • Off (Not tinted) = User is currently not associated with the radio; •...

  • Page 25: Menu Entry (Softkey)

    General Radio Operation Menu Entry (Softkey) The bottom row of the display contains one to three menu entries (also known as softkeys). The menu entries allow you to select from one of several menus to access the radio’s features. The menu entries are accessed using the Menu Select buttons.

  • Page 26: Menu Entry Features

    General Radio Operation Menu Entry Features In most cases, press U to display the following feature selections. Table 3: Menu Entry Features Menu Menu Feature Page Feature Page Entry Entry Call Alert Reprogram PAGE RPGM Page Request Channel Scan On/Off CHAN SCAN Selection...

  • Page 27: Home Button ( H )

    General Radio Operation Home Button (h) The Home button will always return you to the home (default) display. In most cases, this is the current mode. Some radio features that can be edited by you require saving information in memory. Pressing the Home button while using those features will cause information to be saved before going to the home display.

  • Page 28: Keypad

    General Radio Operation Keypad The 3 x 4 alphanumeric keypad provides an interface to your radio’s features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of the alphabet.

  • Page 29: Led Indicators

    General Radio Operation LED Indicators Table 5: LED Indicators This LED Color: Indicates: RED (Illuminated) Transmitting RED (Blinking) • Channel Busy • Low Battery (lights while transmitting) GREEN (Blinking) Receiving Individual Call ASTRO XTS 2500/XTS 2500 Model III...

  • Page 30: Alert Tones

    General Radio Operation Alert Tones Your radio uses alert tones to inform you of radio conditions. Table 6: Alert Tones You hear: Tone Name Heard: Invalid Key- when the wrong key is pressed. Press Radio Self- when the radio fails the power-up Test Failed self test.
  • Page 31 General Radio Operation Table 6: Alert Tones (Continued) You hear: Tone Name Heard: A Group of Busy when the system is busy. Low-Pitched Tones (Busy Tone) Valid Key- when the correct key is pressed. Press Radio Self- when the radio passes its power-up Test Pass self-test.
  • Page 32 General Radio Operation Table 6: Alert Tones (Continued) You hear: Tone Name Heard: Failsoft when the trunking system fails. Automatic when the voice channel is available Call Back from the previous request. Talk Permit (When pressing the PTT button) verifies the system is accepting A Group of transmissions.
  • Page 33 General Radio Operation Table 6: Alert Tones (Continued) You hear: Tone Name Heard: Fast Ringing when the system is searching for the Private Conversation Call target radio. Enhanced when waiting for the Private Ringing Call Sent Conversation Call target radio to respond to the call.

  • Page 34: Standard Accessories

    Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a list of Motorola-authorized batteries available for use with your XTS 2500 / XTS 2500 radio, see “Batteries” on page 114.
  • Page 35 General Radio Operation Attach the Battery With the radio off, fit the three extensions at the bottom of the battery into the bottom slots on the radio. Press the top of the battery against the radio until both latches click into place. Remove the Battery With the radio off, slide down the latches on the sides of...

  • Page 36: Smart Battery Condition

    General Radio Operation Smart Battery Condition This feature allows you to view the condition of your Smart Battery. Use the Menu Press U to find BATT. BATT Press D, E, or F directly CAPACITY below BATT. INIT 10/01 EST CHGS Note: If a Smart Battery is not SMART BATT powering your radio.

  • Page 37: Antenna

    General Radio Operation Antenna For information regarding other available antennas, see page 113. Attach the Antenna With the radio off, turn the antenna clockwise to attach it. Remove the Antenna With the radio off, turn the antenna counter-clockwise to remove it. ASTRO XTS 2500/XTS 2500 Model III...

  • Page 38: Belt Clip

    General Radio Operation Belt Clip Attach the Belt Clip Align the grooves of the belt clip with those of the battery. Press the belt clip downward until you hear a click. Remove the Belt Clip Use a flat-bladed screwdriver to press the belt clip tab away from the battery.

  • Page 39: Universal Connector Cover

    General Radio Operation Universal Connector Cover The universal connector cover is located on the antenna side of the radio. It is used to connect certain accessories to the radio. Note: To prevent damage to the connector, shield it with the connector cover when not in use.

  • Page 40: Remote Speaker Microphone Adapter

    Attach the Adapter With the Motorola side of the adapter facing out, snap the smaller end of the adapter into place in the shroud indent, below the On/Off...

  • Page 41: Radio On And Off

    General Radio Operation Snap the larger end of the adapter into place in the shroud indent, below the antenna port. Radio On and Off Turn the Radio On Turn the On/Off/Volume Control knob clockwise. • If the power-up test is successful, you will briefly see Self Test Self Test and then the...

  • Page 42: Turn The Radio Off

    General Radio Operation Turn the Radio Off Turn the On/Off/Volume Control knob counterclockwise until it clicks. Zones and Channels A zone is a grouping of channels. A channel is a group of radio characteristics, such as transmit/receive frequency pairs. Before you use your radio to receive or send messages, you should select the zone and channel.
  • Page 43 General Radio Operation Press h to confirm the displayed zone and channel. FIRE DISP NW Press the PTT button to transmit on the displayed zone/channel. Use the Menu Entry ZNUP or ZNDN Press U to find ZNUP and ZNDN. ZONE Press D, E, or F directly below ZNUP or ZNDN DISP NW...

  • Page 44: Select A Channel

    General Radio Operation Use the Preprogrammed Zone Switch If a control on your radio has FIRE DISP NW been preprogrammed as the Zone Switch, move the Zone Switch to the position for the zone you want. Note: If the zone you selected is unprogrammed, repeat step 1.
  • Page 45 General Radio Operation Press D, E, or F directly below CHAN. DISP NW The display shows the current channel name (in this case, DISP NW) blinking and the zone (POL), not blinking. Press U to find the channel name you want. DISP SE Use the keypad to enter the channel number.
  • Page 46 General Radio Operation Press D, E, or F directly below CHUP or CHDN DISP NW until the channel name you want appears. Note: Positions of CHUP and CHDN on the display may differ each time you release D, E, or F. Read carefully before you press.

  • Page 47: Mode Select Button

    General Radio Operation Mode Select Button This feature lets you program the current zone and channel to a Mode Select button with a long press on the Mode Select button. After the buttons are programmed, you can return to the pre- programmed zone and channel with a short press on the programmed Mode Select button.

  • Page 48: Receive / Transmit

    General Radio Operation Receive / Transmit Radio users who switch from analog to digital radios often assume that the lack of static on a digital channel is an indication that the radio is not working properly. This is not the case. Digital technology quiets the transmission by removing the noise from the signal and allowing only the clear voice or data information to be heard.

  • Page 49: Use Preprogrammed Volume Set Button

    General Radio Operation Use Preprogrammed Volume Set Button Turn the radio on and select the desired zone and channel. See Turn the Radio On, page 25 and Zones and Channels, page 26. Press and hold the Volume Set button to hear the volume set tone.

  • Page 50: Use The Preprogrammed Monitor Button

    General Radio Operation Use the Preprogrammed Monitor Button Turn the radio on and select the desired zone and channel. Press the Monitor button and listen for activity. The Carrier Squelch indicator is displayed. (See the following Conventional Mode Operation.) Adjust the Volume Control Knob if necessary.

  • Page 51: Conventional Mode Operation

    General Radio Operation Conventional Mode Operation Your radio may be programmed to receive Private Line (PL) calls. Momentarily press the Monitor button to listen for activity. The Carrier Squelch indicator is displayed. Press and hold the Monitor button to set continuous monitor operation.

  • Page 52: Common Radio Features

    Common Radio Features Radio Lock This feature provides stronger radio security. If this feature is enabled by a qualified technician, you will see RADIO LOCKED when you turn the radio on. Unlock Your Radio Enter your numeric password of up to 8 characters. (Use V to backspace if you ________ make a mistake.)

  • Page 53: Change Your Password

    Common Radio Features Change Your Password Press U to find PSWD. PSWD Press D, E, or F OLD PASSWORD directly below PSWD. Enter the old password. ________ Press D, E, or F NEW PASSWORD directly below SEL. Enter new password. ________ Press D, E, or F CONFIRM...

  • Page 54: Mute Or Unmute Keypad Tones

    Common Radio Features Mute or Unmute Keypad Tones You can turn the keypad tones off and on. Use the Menu Press U to find MUTE. MUTE Press D, E, or F TONES OFF TONES directly below MUTE. The current state is shown. Press D, E, or F directly below Note: Press the h or the PTT...

  • Page 55: Conventional Squelch Options

    Common Radio Features Conventional Squelch Options Analog Squelch Tone Private Line (PL), Digital Private-Line (DPL), and carrier squelch can be available (preprogrammed) per channel. When in... this condition occurs: Carrier squelch (C) You hear all traffic on a channel. PL, DPL The radio responds only to your messages.

  • Page 56: Pl Defeat

    Common Radio Features PL Defeat With this feature, you can override any coded squelch (DPL, PL, or network ID) that might be preprogrammed to a channel. Place the preprogrammed PL Defeat switch in the PL Defeat position. You can now hear any activity on the channel.

  • Page 57: Time-Out Timer

    Common Radio Features Time-out Timer The time-out timer turns off your radio’s transmitter. The timer is set for 60 seconds at the factory, but it can be programmed from 0 to 7.75 minutes (465 seconds) by a qualified radio technician. Hold down the PTT longer •...

  • Page 58: Emergency

    Common Radio Features Emergency If the top (orange) button is programmed to send an emergency signal, then this signal overrides any other communications over the selected channel. Your radio can be programmed for the following: • Emergency Alarm • Emergency Alarm with Emergency Call, or •...

  • Page 59: Send An Emergency Call

    Common Radio Features When you receive the ACK RECEIVED dispatcher’s • Four tones acknowledgment, you see • Alarm ends ACK RECEIVED, four tones sound, the alarm ends, and • Radio exits emergency the radio exits the emergency mode. If no acknowledgement is NO ACKNOWLDG received, you see NO ACKNOWLDG, the alarm ends,...

  • Page 60: Send A Silent Emergency Alarm

    Common Radio Features With your radio turned on, EMERGENCY press the Emergency button. The current zone/ • Short tone channel is displayed alternately with EMERGENCY, and a short, medium-pitched tone sounds. Note: To exit emergency at any time, press and hold the Emergency button for about a second.

  • Page 61: Emergency Keep-Alive

    Common Radio Features Note: To exit emergency at any time, press and hold the Emergency button for about a second. The silent emergency state • Press and hold the Emergency button continues until you press and hold the Emergency button for about a second to exit the emergency state.

  • Page 62: Lists

    Common Radio Features Lists You can use lists to store frequently used numbers and associate them with names. There are four list types: • Call • Page • Phone • Scan View a List Press to find VIEW. VIEW Press D, E, or F directly below VIEW.

  • Page 63: Scan List Empty

    Common Radio Features Scan List Empty If the scan list has no EMPTY LIST members, EMPTY LIST is displayed. EMPTY LIST can be changed by turning scan off, or if a qualified technician adds members to the scan list. ASTRO XTS 2500/XTS 2500 Model III...

  • Page 64: Edit A Call, Page, Or Phone List Number

    Common Radio Features Edit a Call, Page, or Phone List Number Use the Menu Press U to find PROG. PROG Press D, E, or F PAGE CALL PHON directly below PROG. The changeable lists are displayed. Press D, E, or F FIRE CHIEF directly below the list you 701234...
  • Page 65 Common Radio Features Press V to erase digits. If you erase the entire number and press U or V, you exit the edit mode without saving your changes. Press a keypad button to add a digit. Press D, E, or F directly below SAVE to save your change.

  • Page 66: Edit A Call, Page, Or Phone List Name

    Common Radio Features Edit a Call, Page, or Phone List Name Use the Menu Press U to find PROG. PROG Press D, E, or F directly below PROG. The changeable lists are PAGE CALL PHON displayed. Press D, E, or F FIRE CHIEF directly below the list you 701234...
  • Page 67 Common Radio Features Press V to erase the last GUARD_ digits. (If you erase the entire 704444 name and press W, you exit the edit mode without saving SAVE your changes.) Press a keypad button to add a character. See “Keypad” on page 12.

  • Page 68: Scan

    Common Radio Features Scan The scan feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels. Your radio can have up to 20 different scan lists. These lists must be preprogrammed by a qualified technician. You can view the scan list assigned to the currently selected channel the same way you would view other lists.
  • Page 69 Common Radio Features Use the Preprogrammed Scan On/Off Switch Place the Scan On/Off switch in the Scan On or Scan Off position. The current scan state is SCAN ON displayed. When scan is on, the scan status symbol (T) is displayed.

  • Page 70: Delete A Nuisance Channel

    Common Radio Features Delete a Nuisance Channel When the radio scans to a channel that you do not wish to hear (nuisance channel), you can temporarily delete the channel from the scan list. When the radio is locked onto the channel to be deleted, press the preprogrammed Nuisance Delete button.

  • Page 71: Conventional Scan Only

    Common Radio Features Conventional Scan Only Make a Dynamic Priority Change While the radio is scanning, the dynamic priority change feature lets you temporarily change any channel in a scan list (except the priority- one channel) to the priority-two channel. The replaced priority-two channel becomes a non-priority channel.

  • Page 72: Telephone Calls (Trunking Only)

    Common Radio Features Telephone Calls (Trunking Only) Use your radio to make and receive standard phone calls. A landline phone can be used to call a radio, or a radio can be used to call a landline phone. Answer a Phone Call Use the Preprogrammed Call Response Button When a phone call is received, you hear a...

  • Page 73: Make A Phone Call

    Common Radio Features Make a Phone Call Use the Menu Press U to find PHON. PHON Press D, E, or F directly below PHON. The last phone number is 555?1234 dialed is displayed. LIST Note: If you wish to call this number, go to Step 4.
  • Page 74 Common Radio Features Press h to hang up and return to the home display. Use the Keypad Press U to find PHON. PHON Press D, E, or F 555?1234 directly below PHON. LIST You see the last transmitted or received ID number. Enter the phone number you 555?8523 want using the keypad.

  • Page 75: Phone Call Display And Alert Prompts

    Common Radio Features Phone Call Display and Alert Prompts • When you press the PTT button and the phone system is not available, a long tone NO PHONE sounds. Press h button, to hang up. Radio returns to the home display. •...

  • Page 76: Private Calls (Trunking Only)

    Common Radio Features Private Calls (Trunking Only) These one-to-one calls between two radios are not heard by others in the current talkgroup. The calling radio automatically verifies the receiving radio is active on the system and can display the caller’s ID. Answer a Private Call Use the Preprogrammed Call Response Button.

  • Page 77: Make A Private Call

    Common Radio Features Make a Private Call Use the Menu Press U to find CALL. CALL Press D, E, or F FIRE CHIEF directly below CALL. ID: 701234 You see the last transmitted LIST or received ID number Press U or V to scroll to the FIRE CHIEF ID number you want in the list.
  • Page 78 Common Radio Features Use the Keypad Press U to find CALL. CALL Press D, E, or F FIRE CHIEF directly below CALL. ID: 701234 You see the last transmitted LIST or received ID number. Use the keypad to enter the FIRE CHIEF ID number you want to call.

  • Page 79: Call Alert Paging

    Common Radio Features Call Alert Paging Call Alert allows your radio to work like a pager. Even if other users are away from their radios, or if they are unable to hear their radios, you can still send them a Call Alert page. You can also verify if a radio is active on the system Answer a Call Alert Page When a Call Alert Page is...

  • Page 80: Make A Call Alert

    Common Radio Features Make a Call Alert Use the Menu Press U to find PAGE. PAGE Press D, E, or F FIRE CHIEF directly below PAGE. ID: 701234 You see the last transmitted LIST or received ID number. Use the keypad to enter the FIRE CHIEF ID number you want to call.
  • Page 81 Common Radio Features Use the Keypad Press U to find PAGE. PAGE Press D, E, or F FIRE CHIEF directly below PAGE. ID: 701234 You see the last transmitted LIST or received ID number. Enter the ID number you FIRE CHIEF want using the keypad.

  • Page 82: Conventional Talkgroup Calls (Conventional Operation Only)

    Common Radio Features Conventional Talkgroup Calls (Conventional Operation Only) Talkgroup Call lets you define a group of conventional system users so that they can share the use of a conventional channel. Select Talkgroup Press U to find TGRP. TGRP Press D, E, or F directly below TGRP.

  • Page 83: Repeater Or Direct Operation

    Common Radio Features Repeater or Direct Operation Also known as TALKAROUND operation, DIRECT lets you bypass the repeater and connect directly to another radio. The transmit and receive frequencies are the same. REPEATER operation increases the radio’s range by connecting with other radios through a repeater.

  • Page 84: Special Radio Features

    Special Radio Features Radio Kill This feature allows you to render your radio or another radio inoperable if the radio is misplaced or lost. When a radio is killed, the display blanks and all functions of the radio will not be usable. Note: Radio can only be recovered from KILL with a special device.

  • Page 85: Radio Stun

    Special Radio Features Radio Stun This feature allows you to stun another radio by sending an over the air command using the menu. When a radio is stunned, it will be locked to prevent any unauthorized usage of the radio. A password is required to re-activate the stunned radio.

  • Page 86: Ptt Id

    Special Radio Features PTT ID Receive This feature allows you to see the radio ID number of the radio you are currently receiving. This ID can be a maximum of eight characters and can be viewed by both the receiving radio and the dispatcher. Transmit Your radio’s ID number is automatically sent every time the PTT button is pressed.

  • Page 87: View Your Radio's Id Number

    Special Radio Features View Your Radio’s ID Number Use the Menu Press U or V to find CALL or PAGE CALL PAGE. Press D, E, or F directly below CALL or PAGE. Press V. MY ID: 701111 Use the Preprogrammed Call or Page Button Press the Call or Page button.

  • Page 88: Dynamic Regrouping (Trunking Only)

    Special Radio Features Dynamic Regrouping (Trunking Only) The dynamic regrouping feature lets the dispatcher temporarily reassign selected radios to a single special channel so they can communicate with each other. This feature is typically used during special operations and is enabled by a qualified radio technician. You will not notice whether your radio has this feature enabled until a dynamic regrouping command is sent by the dispatcher.
  • Page 89 Special Radio Features If you hear one beep - Press the PTT button to send the reprogram request again. - Press h to cancel and return to the home display. If you hear five beeps, the reprogram request was acknowledged by the dis- patcher.

  • Page 90: Select Enable / Disable

    Special Radio Features If you hear one beep • One beep - Press the PTT button to send the reprogram request again - Press h to hang up and return to the home display. If you hear five beeps, the •...

  • Page 91: Trunking System Controls

    Special Radio Features Trunking System Controls Failsoft The failsoft system ensures continuous radio communications during a trunked system failure. If a trunking system fails completely, the radio goes into failsoft operation and automatically switches to its failsoft channel. During failsoft operation: Your radio transmits and receives in conventional FAILSOFT...

  • Page 92: Site Lock

    Special Radio Features Site Lock This feature allows your radio to lock onto a specific site and not roam among wide-area talkgroup sites. This feature should be used with caution, since it inhibits roaming to another site in a wide-area system.

  • Page 93: Site Trunking

    Special Radio Features Site Trunking If the zone controller loses communication with any site, that site reverts to what is known as “site trunking.” The display shows “SITE TRUNKNG” and the currently selected zone/channel combination. When this occurs, you can communicate only with other radios within your trunking site.
  • Page 94 Special Radio Features Change the Current Site Press and hold down the preprogrammed Site Search button to manually force the change to a new site. You hear a tone, and the • Tone display shows SCANNING SITE while the radio scans SCANNING SITE for a new site.

  • Page 95: Time And Date

    Special Radio Features Time and Date Using this special feature, you may program the time and date as you might with other electronic devices. The clock display is enabled by a qualified radio technician. • The default time setting is a 12HR 00:00AM 12-hour clock.
  • Page 96 Special Radio Features Note: Press h at any time to return to the home display without saving your changes. 12HR 03:54AM Press U one or more times to MDY 03/07/01 move to an item you wish to change. SAVE Press X or Y to change the 12HR 03:58AM selected item.

  • Page 97: Outdoor Location (Using Gps)

    Special Radio Features Outdoor Location (using GPS) The Outdoor Location (using GPS) feature allows radio users to determine their current location using a location menu. Radio location may be requested and reported over-the-air. This feature is only available when a location enabled accessory such as the GPS Remote Speaker Microphone (RSM) is attached to the radio.
  • Page 98 Special Radio Features Press D, E, or F directly below RFSH to obtain PLEASE WAIT a new location fix. The top 50N 10.245’ line will temporarily display 120W 15.238’ PLEASE WAIT while the new RFSH location is being determined. Note: While the new location is being determined, the location signal can be solid or blinking icon.

  • Page 99: Gps Enabled

    Special Radio Features Location and Emergency Feature Interaction When the Emergency feature is activated by pressing the emergency button, the radio will exit the Location menu and return to the home (default) display so that you can see which channel the emergency signal is going out on.
  • Page 100 Special Radio Features • In temperature extremes outside the operating limits of your RSM. Even where location information can be calculated in such situations, it may take longer to do so, and your location estimate may not be as accurate. Therefore, in any emergency situation, always report your location to your dispatcher.

  • Page 101: Ars User Login And Text Messaging Features

    ARS User Login and Text Messaging Features Automatic Registration Service (ARS) The Automatic Registration Service feature provides an automated data application registration for the radio. When you turn on the radio, the device automatically registers with the server. Data applications within the fixed network can determine the presence of a device on the system and send data to the device.
  • Page 102 ARS User Login and Text Messaging Features Method 2: Use the Menu Press U to find CHAN. CHAN Press D, E, or F directly below CHAN. The display shows the cur- NONSVR rent channel name (in this case, NONSVR) blinking and the zone (Z1), not blinking.

  • Page 103: Ars User Login Feature

    ARS User Login and Text Messaging Features ARS User Login Feature The user login feature allows you as the user to be associated with the radio. With this association, every data application (Example: Text Messaging Service) will take on a friendly username. You can still send text messages without logging in as a user.

  • Page 104: To Login As A User

    ARS User Login and Text Messaging Features To Login as a User Press E below ID to 09:19AM enter your username at the ID:| prompt. PIN: LOGN You can enter a username via direct entry using the keypad multi- tap function. Press the key labeled with the desired character, once for the first character, twice for the second, and so on.
  • Page 105 ARS User Login and Text Messaging Features Select a predefined username from the list of predefined username. See “Selecting a Predefined Username” on page 92 for information on how to add a predefined username. Note: Valid characters for a username entry are capital letters A-Z, small letters a-z, numbers 0-9, ‘*’, ‘#’, ‘-...
  • Page 106 ARS User Login and Text Messaging Features To log in: 09:19AM Press D below LOGN. ID:User228 IN PROGRESS In ARS server mode: CNCL The progress screen appears. Server mode 09:19AM In ARS non-server mode: The logged in confirmation ID:User228 screen appears. OFFLINE In non-ARS enabled mode: The display shows OFFLINE.

  • Page 107: Private Data

    ARS User Login and Text Messaging Features To log out: Press D below LOGT 09:19AM Upon pressing the LOGT CLR PRIVATE button, a confirmation screen appears. DATA? Press D below YES to clear all your private data. A momentary text PRIVATE DATA CLEARED is shown.

  • Page 108: Selecting A Predefined Username

    ARS User Login and Text Messaging Features Selecting a Predefined Username Press U to scroll to the next username. Press V to scroll to the previous username. Press and hold U, to scroll to the next usernames continuously one at a time at a fast scroll rate.

  • Page 109: Text Messaging

    ARS User Login and Text Messaging Features Text Messaging The Text Messaging Service (TMS) is an application service through which you can send and receive text messages. You can send 3 types of text messages, namely • A new text message (free form messages) •...
  • Page 110 ARS User Login and Text Messaging Features Use the Preprogrammed TMS Button Press the preprogrammed button to access the TMS feature screen. Pressing and holding the preprogrammed button for TMS brings you directly to the Inbox screen. Note: Any programmable button on the radio can be programmed to access TMS...
  • Page 111 ARS User Login and Text Messaging Features Table 7: TMS Menu Options Menu Options Description/Function This is used to store new incoming messages or INBX messages that you have received. The Inbox can hold up to 30 messages. This menu option brings you to the compose COMP screen.

  • Page 112: Priority Message

    ARS User Login and Text Messaging Features Menu Options Description/Function This menu option is used to toggle on/off the RQRP “Request Reply” flag for an outgoing message. This menu option is used to delete the current CURR selected message. This menu option is used to delete all the messages in the current message folder.
  • Page 113 ARS User Login and Text Messaging Features Symbol Indication Message Sent This icon indicates that the selected message has been successfully sent. Message Unsent This icon indicates that the selected message was not successfully sent. Read Message This icon is used to indicate that the selected message in the Inbox has been read.

  • Page 114: Receive A Message

    ARS User Login and Text Messaging Features Receive a Message When you receive a 09:19AM message, a momentary text, NEW MSG appears on the NEW MSG display along with a new USER message icon. PROG To View Message from the Inbox. Access TMS (Launch TMS).

  • Page 115: Compose A New Text Message

    ARS User Login and Text Messaging Features Compose a New Text Message Press D below COMP to compose a new message. LIST OR NEW The Compose Message Screen appears. LIST or NEW option appears NEW LIST BACK on the display. Press D below NEW to type a new message.
  • Page 116 ARS User Login and Text Messaging Features Note: i) During the uppercase mode, multi-tapping the keys will only scroll through the uppercase letters. (Example: A->B->C->2) ii) During the num lock mode, pressing the keypad will only enter the numeric digits. Subsequent presses of the same key will insert the same digit to the text message (no multi-tap).
  • Page 117 ARS User Login and Text Messaging Features Addressing a Message Press D below ADDR to ADDR:| address your outgoing message. The Address input screen IMPT RQRP BACK appears. Press U or V to scroll through the address list. Use direct address entry via multi-tap. Append a Priority Message or Request Reply ADDR:|...

  • Page 118: Send A Predefined Message

    ARS User Login and Text Messaging Features Note: When you receive a message on the XTS 2500 radio that is flagged with the “Request Reply” icon, you must manually respond to the sender that you have received the message. The system will not automatically send back a notification that the radio received such message.

  • Page 119: Edit A Quick Text Message

    ARS User Login and Text Messaging Features Note: Any programmable button on the radio can be programmed to access the Quick Text Messages feature. See “Programmable Features” on page 5 for more information on buttons that are programmable to access Quick Text Messages.

  • Page 120: Reply To A Received Message

    ARS User Login and Text Messaging Features Reply to a Received Message Press D below RPLY to reply to a message. LIST OR NEW The Compose Message Screen appears. LIST or NEW option appears NEW LIST BACK on the display. Press D below NEW to type a new message.

  • Page 121: To Access The Draft Folder

    ARS User Login and Text Messaging Features When you select to delete all INBOX 001/002 messages, a confirmation DEL ALL? screen appears. Press D below YES to delete all messages. BACK To Access the Draft Folder The Draft folder stores the messages that were saved previously. The Draft folder can hold up to 10 messages.

  • Page 122: To Access The Sent Folder

    ARS User Login and Text Messaging Features To Access the Sent Folder The Sent folder stores the messages that were sent out previously. The Sent folder can hold up to 10 messages. The oldest Sent message in the folder is deleted when the 11th message comes in. Press D below SENT.

  • Page 123: Helpful Tips

    Service Proper repair and maintenance procedures will assure efficient operation and long life for this product. A Motorola maintenance agreement will provide expert service to keep this and all other communication equipment in perfect operating condition. A...

  • Page 124: Battery

    Motorola two-way radio dealer. For more information about ESP, contact the Motorola Radio Support Center, 2204 Galvin Drive, Elgin, IL 60123, 1-800-227-6772.
  • Page 125 Helpful Tips Motorola rapid-rate battery chargers contain a temperature-sensing circuit to ensure that batteries are charged within the temperature limits stated above. Battery Charge Status Your radio can indicate your battery’s charge status by the following: LED and Sounds •...

  • Page 126: Battery Recycling And Disposal

    Motorola fully endorses and encourages the recycling of NiCd batteries. In the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for NiCd battery collection and recycling. Many retailers and dealers participate in this program.

  • Page 127: Antenna

    Helpful Tips Antenna Radio Operating Frequencies Before installing the antenna, make sure it matches your radio’s operating frequency. Antennas are frequency sensitive and are color coded according to their frequency range. The color code indicator is located in the center of the antenna’s base.
  • Page 128 Helpful Tips Approx. Insulator Frequency Antenna Length Antenna Type Color Range Kit No. Code (MHz) 800 MHz whip, 178 RED 806 – 870 NAF5037 halfwave 800 MHz dipole 200 RED 806 – 870 NAF5039 900MHz whip, 169 BLUE 896 – 941 NAF5038 halfwave 900MHz dipole...

  • Page 129: Accessories

    Accessories Motorola provides the following approved accessories to improve the productivity of your XTS 2500 / XTS 2500 portable two-way radio. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following web site which lists approved accessories: http://www.motorola.com/governmentandenterprise...

  • Page 130: Batteries

    * Batteries include an over-discharge protection circuit (similar to those in Li-Ion batteries) to extend life of batteries by preventing excessive battery discharge during customer use. Motorola strongly recommends charging these batteries with Motorola-approved IMPRES desktop charges programmed with version 3.4 of the IMPRES desktop charger software.

  • Page 131: Chargers

    Accessories Chargers NLN7967 Wall-mount kit for multi-unit charger NLN7968 Rack-mount kit for multi-unit charger NTN1168 Single-unit dual rate, rapid charger 120 V NTN1169 Single-unit dual rate, rapid charger 220 V (2-prong Euro plug) NTN1170 Single-unit dual rate, rapid charger 240 V (3-prong UK plug) NTN1177 Multi-unit, dual rate, rapid charger 110 V...

  • Page 132: Microphones, Remote Speaker

    Accessories Microphones, Remote Speaker HMN4080 GPS SMART/ Submersible RSM HMN4084 Speaker mic Non-Submersible / GPS RSM NMN6191 Remote speaker mic, noise-canceling (includes 6.0-ft coiled cord assembly, 3.5-mm earjack, swivel clip, quick disconnect) NMN6193 Remote speaker mic NNTN4285 Remote speaker mic adapter ZMN6031 Speaker mic, 3-piece ZMN6032...

  • Page 133: Surveillance Accessories

    Accessories Surveillance Accessories Adapters and Adapter Cable BDN6673 Headset adapter cable (for use with BDN6635 and BDN6645) BDN6676 Jedi adapter NTN8613 Surveillance accessory adapter ® CommPort Integrated Microphone/Receivers NTN1624 CommPort with palm PTT NTN1625 CommPort ear mic with PTT for noise levels up to 100 dB (requires BDN6676 adapter) NTN1663 CommPort ear mic with ring PTT for noise levels up...
  • Page 134 Accessories BDN6670 Earpiece, mic and PTT separate with extra-loud ear- phone (exceeds OSHA limits), beige BDN6677 Ear mic, standard, noise up to 95 dB (must order BDN6671 interface module), black BDN6678 Ear mic, standard, noise up to 95 dB (must order BDN6671 interface module), beige BDN6719 Earpad, with 3.5mm threaded plug...

  • Page 135: Headsets And Headset Accessories

    Accessories Headsets and Headset Accessories BDN6635 Heavy-duty VOX headset with noise-canceling boom mic (requires BDN6673 adapter) BDN6636 Heavy-duty VOX headset with throat mic (requires BDN6673) BDN6645 Noise-canceling boom mic headset with PTT on earcup NMN1020 Safety helmet headset (requires BDN6676 adapter) NMN6245 Light-weight headset NMN6246...

  • Page 136: Appendix: Maritime Radio Use In The Vhf Frequency Range

    Appendix: Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: “MAYDAY, MAYDAY, MAYDAY.”...

  • Page 137: Non-Commercial Call Channel

    Appendix: Maritime Radio Use in the VHF Frequency Range Non-Commercial Call Channel For non-commercial transmissions, such as fishing reports, rendezvous arrangements, repair scheduling, or berthing information, use VHF Channel 9. Operating Frequency Requirements A radio designated for shipboard use must comply with Federal Communications Commission Rule Part 80 as follows: •...
  • Page 138 Appendix: Maritime Radio Use in the VHF Frequency Range Table A-1: VHF Marine Channel List (Continued) Frequency (MHz) Channel Number Transmit Receive 156.400 – 156.450 156.450 156.500 156.500 156.550 156.550 156.600 156.600 13** 156.650 156.650 156.700 156.700 15** 156.750 156.750 156.800 156.800 17**...
  • Page 139 Appendix: Maritime Radio Use in the VHF Frequency Range Table A-1: VHF Marine Channel List (Continued) Frequency (MHz) Channel Number Transmit Receive 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 – 156.925 161.525 156.975...

  • Page 140: Glossary

    A channel that has traffic on it. Analog Signal An RF signal that has a continuous nature rather than a pulsed or discrete nature. ASTRO 25 Trunking Motorola standard for wireless digital trunked communications. ASTRO Motorola standard for wireless analog or Conventional digital conventional communications.
  • Page 141 Glossary Cursor A visual tracking marker (a blinking line) that indicates a location on the display. Deadlock Displayed by the radio after three failed attempts to unlock the radio.The radio must be powered off and on prior to another attempt. Digital Private Line A type of coded squelch using data bursts.
  • Page 142 Glossary Monitor Check channel activity by pressing the Monitor button. If the channel is clear, you will hear static. If the channel is in use, you will hear conversation. It also serves as a way to check the volume level of the radio, as the radio will “open the squelch”...
  • Page 143 Glossary Radio Frequency The part of the general frequency spectrum (RF) between the audio and infrared light regions (about 10 kHz to10,000,000 MHz). Repeater A conventional radio feature, where you talk through a receive/transmit facility (repeater), that re-transmits received signals in order to improve communications range and coverage.

  • Page 144: Commercial Warranty

    Product Accessories One (1) Year Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.
  • Page 145 Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by Motorola through one of its authorized warranty service locations. If you first contact the company ASTRO XTS 2500/XTS 2500...
  • Page 146 Commercial Warranty which sold you the Product, it can facilitate your obtaining warranty service. You can also call Motorola at 1-888-567-7347 US/Canada. V. WHAT THIS WARRANTY DOES NOT COVER: A) Defects or damage resulting from use of the Product in other than its normal and customary manner.
  • Page 147 A) that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim; B) that MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and C) should the Product or parts become, or in MOTOROLA’s...
  • Page 148 Commercial Warranty MOTOROLA which is attached to or used in connection with the Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of patents by the Product or any parts thereof. Laws in the United States and other countries preserve for...

  • Page 149: Index

    Index universal connector cover ..23 access draft folder ......105 backlight ........6 inbox ........98 batteries ........114 sent folder ......106 battery ........18 TMS feature battery charge status .... 109 use the menu .......93 charger ........18 use the preprogrammed TMS charging the battery ....
  • Page 150 Index use the preprogrammed site lock/ unlock button ......76 edit call, page, or phone list name use the menu .......50 make a phone call call, page, or phone list number use the menu ......57 use the menu .......48 use the quick access button ..
  • Page 151 Index message,quick text ....102 repeater or direct operation ..67 username ........92 select repeater or direct ..67 priority reply a message ......99 priority message ......96 reprogram request ...... 72 private call use the preprogrammed reprogram answer request button ....... 73 use the keypad ....62 request a new dynamic regrouping use the preprogrammed call...
  • Page 152 Index use the preprogrammed smart battery button .......20 view smart fuel gauge symbol ...109 list ..........46 standard accessories ....18 your radio’s ID number status use the menu ....... 71 TMS status symbols ....96 use the preprogrammed call or status symbols ......7 page button ......
  • Page 154 SmartZone are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners. © 2007 , 2008, 2010 by Motorola, Inc. All rights reserved. Printed in U.S.A. *6816981H01* 6816981H01-F...

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