User Guide for Cisco 7911 Handsets
Where the instructions say, press the Resume, Answer or Hold softkeys and this
option is not available you can toggle between the two calls using the green up/down
arrows & select by pressing the flashing red button to the left of the arrows.
Making and receiving calls
To Make a Call
Using the Handset - Lift the handset and dial the desired number
Using the Monitor Speaker - Press the NewCall softkey and dial the desired number. When the party answers, lift
the handset
Using On-Hook Dialing - Dial the desired number and lift the handset.
While on an Existing Call - Press the NewCall softkey and dial the desired number. Toggle between the two calls
using the green up/down arrows & select by pressing the flashing red button to the left of the arrows.
Disconnecting a Call
Replace the handset on the cradle -or-
Press the EndCall softkey
Dialing
To Dial
An internal extension - Dial the extension
A local call - Dial 8 + the number
International - Dial 8 + 00 + Country Code + Area Code (removing the leading zero dependant on country) +
Number
To Redial the Last Number Called
Lift the handset and press the Redial softkey or dial *07
To Return a Call to the Last Caller
Lift the handset and dial *69
Verify the number and press 1 to return the call
Wait for the called party to answer