Page 1 �� IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation, User’s and Maintenance Guide GC26-7798-09...
Page 3 �� IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation, User’s and Maintenance Guide GC26-7798-09...
Page 4 This edition replaces GC26-7798-08 and all previous editions of GC26-7798. This edition also applies to all subsequent releases and modifications until otherwise indicated in new editions. © Copyright International Business Machines Corporation 2006, 2009. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Page 5: Table Of Contents
Finding Storage Manager software, controller firmware, and README files xxii IBM System Storage Productivity Center ....xxiii Essential Web sites for DS4000/DS5000 support information ..xxiii Software service and support .
Page 6 Rear LEDs ......76 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 7 Seven-segment numeric display ....77 Powering off the storage expansion enclosure ... . . 79 Turning off the EXP810 .
Page 8 ..... 179 Contact information for IBM Taiwan Product Service... 180 Electronic emission notices .
Page 10 64. Rear rack mounting template ......153 viii IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 11 43. Hard disk drive record ......150 44. IBM power cords ......155 45. DS Storage Manager Version 10 titles by user tasks .
Page 12 ....170 57. DS4000 Storage Manager alternate keyboard operations ....171 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 13: Safety
Safety The caution and danger statements that this document contains can be referenced ® in the multilingual IBM Safety Information document that is provided with your IBM ™ System Storage EXP810 storage expansion enclosure. Each caution and danger statement is numbered for easy reference to the corresponding statements in the translated document.
Page 14 Throw or immerse into water v Heat to more than 100° C (212° F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations. Statement 3: IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 15 CAUTION: When laser products (such as CD-ROMs, DVD drives, fibre optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 16 There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 29: IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 17 CAUTION: This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at the equipment. This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at the equipment. If this connection is made, all of the following conditions must be met: v This equipment shall be connected directly to the dc supply system earthing electrode conductor or to a bonding jumper from an earthing...
Page 18 State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 19: About This Document
How this document is organized Chapter 1, “Introduction,” on page 1 describes the IBM System Storage EXP810 storage expansion enclosure. This chapter includes an inventory checklist and an overview of the storage expansion enclosure features, operating specifications, and components.
Page 20: Ds4000 And Ds5000 Storage Subsystem Installation Tasks - General Overview
IBM System Storage DSxxxx Installation, User’s, and Maintenance Guide for the following storage subsystems: – DS5100/DS5300 – DS4800 – DS4700 – DS4500 – DS4400 – DS4300 – DS4200 – DS4100 xviii IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 21 Table 1. Where to find DS4000 or DS5000 installation and configuration procedures (continued) Installation task Where to find information or procedures Mount the DS4000 v IBM System Storage Quick Start Guide for the following or DS5000 storage storage subsystems: subsystem in the – DS5100/DS5300 rack –...
Page 22 IBM System Storage DSxxxx Installation, User’s, and DS4000/DS5000 Maintenance Guide for the following storage subsystems: network settings – DS5100/DS5300 – DS4800 – DS4700 – DS4500 – DS4400 – DS4300 – DS4200 – DS4100 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 23 Table 1. Where to find DS4000 or DS5000 installation and configuration procedures (continued) Installation task Where to find information or procedures Zone the fabric v IBM System Storage DS Storage Manager Installation and switch Host Support Guide (SAN-attached only) v DS Storage Manager Copy Services Guide (describes switch...
Page 24: Getting Information, Help, And Service
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.
Page 25: Ibm System Storage Productivity Center
3. In the Storage Manager section of the table, locate your operating system and version level (for example, IBM DS5000 Storage Manager v10.xx.xx.xx for AIX - IBM System Storage), and click on the version link in the right-hand column. The DS5000 Storage Manager download page opens.
Page 26: Software Service And Support
Software service and support Through IBM Support Line, for a fee you can get telephone assistance with usage, configuration, and software problems. For information about which products are supported by Support Line in your country or region, go to the following Web site: xxiv IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 27: Hardware Service And Support
For more information about the IBM Support Line and other IBM services, go to the following Web sites: v www.ibm.com/services v www.ibm.com/planetwide Hardware service and support You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service.
Page 28 Be sure to include the name and order number of the document and, if applicable, the specific location of the text that you are commenting on, such as a page number or table number. xxvi IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 29: Chapter 1. Introduction
Overview The IBM System Storage DS4000 EXP810 storage expansion enclosure (Machine Type 1812, Models 81A, 81H, 81S, and 81T) provides high-capacity, fibre channel and SATA disk storage. The storage expansion enclosure delivers fast, high-volume data transfer, retrieval, and storage functions for multiple drives to multiple hosts.
Page 30: Operating System Support
Parallel ATA technology. The Serial ATA Working Group introduced the first SATA specification, Serial ATA 1.0, in 2001. See the following Web site: www.serialata.org IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 31: Inventory Checklist
“Installing the support rails” on page To connect your EXP810 to other devices, use the following options: v IBM SFP module v IBM LC-LC fibre-channel cable Note: You must order these options separately. EXP810 components The EXP810 has the following removable components.
Page 32: Enhanced Disk Drive Modules (E-Ddms)
The enclosure speed of the DS4000 Storage Subsystem that the EXP810s are connected to must be set to the same fibre channel speed as the EXP810 enclosure ID speed switch. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 33: Environmental Service Modules (Esms)
There are no serviceable parts in a E-DDM CRU. If it fails, it must be replaced in its entirety. The EXP810 E-DDM option/FRU is not interchangeable with the drive tray of other DS4000 storage expansion enclosures such as the EXP100 and EXP710. When replacing a E-DDM CRU, be sure to order and install the correct E-DDM CRU.
Page 34: Back View; Power Switch, Enclosure Id, And Connectors
81A and 81H. Figure 3 on page 7 shows the rear view of the ESMs and dc power supply fan units for model 81S and 81T. exp81023 Figure 2. Back view; power switch, enclosure ID, and connectors IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 35: Rear Drive Channel Ports
Table 2. Description of Figure 2 on page 6 Number Description Power connector Power switch ESM indicator lights Reserved for future use Serial port SFP interface connectors Enclosure ID exp81026 Figure 3. Back view; power switch, enclosure ID, and connectors Table 3.
Page 36: The Ac Power Supply And Fan Units
EXP810 chassis in opposite orientations. If the power supply and fan unit cannot fully be inserted in the power supply and fan unit bay, flip it 180 degree and reinsert it. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 37: Power Supply And Fan Unit Components
exp81024 Figure 5. Power supply and fan unit components Table 5. Description of Figure 5 Number Description Power supply and fan unit A Power supply and fan unit B Power connector Power switch Figure 6 on page 10 shows a power supply and fan unit and the airflow through the storage expansion enclosure.
Page 38: The Dc Power Supply And Fan Units
EXP810 chassis in opposite orientations. If the power supply and fan unit cannot fully be inserted in the power supply and fan unit bay, flip it 180 degrees and reinsert it. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 39: The Dc Power Supply And Fan Unit Components
exp81028 Figure 7. The dc power supply and fan unit components Table 6. Description of Figure 7 Number Description dc power supply and fan unit A dc power connector A1 dc power connector A2 dc power switch dc power supply and fan unit B dc power connector B1 dc power connector B2 Pin 1: -48 V dc...
Page 40: Small Form-Factor Pluggable (Sfp) Modules
Conversely, a 4-Gbps SFP that is plugged into a 2-Gbps-capable port will limit the speed of the port to a maximum of 2 Gbps. Carefully check the SFP’s IBM part number, option number, and FRU part number to identify its speed. There are no physical features that distinguish a 4 Gbps from a 2 Gbps SFP.
Page 41: Sfp Module And Fibre Optic Cable
Telco bezel and limits impurities, dust, air particles and other external contaminants from adversely impacting the chassis, electronic CRUs, and hard drive operational effectiveness. IBM recommends that you replace the filter every three months or sooner, depending on your environment. Inspect the filter periodically and replace it as required.
Page 42: Software And Hardware Compatibility And Upgrades
To enable support for the EXP810, you must ensure that your system's software and firmware are at the levels shown in Table 8: Table 8. Software and firmware levels for the EXP810 Software/firmware Level DS Storage Manager software 10.30 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 43: Exp810 Hardware And Software Compatibility
Host Support Guide for your operating system for instructions that describe how to install the DS Storage Manager host software. If you need further assistance, please contact your IBM reseller or IBM representative to find out which controller firmware to use for EXP810 attachment.
Page 44: Determining Firmware Levels
Note: The ATA translator card firmware and drive firmware are typically packaged together as a single drive firmware upgrade file. v ESM card firmware version Method Two: Complete the appropriate procedure to obtain the specified firmware version. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 45: Receiving Product Updates And Support Notifications
For more information about how to register for support notifications, see the following IBM Support Web page: www.ibm.com/systems/support/storage/subscribe/moreinfo.html You can also check the Stay Informed section of the IBM Disk Support Web site, at the following address: www.ibm.com/systems/storage/support/disk/index.html Best practices guidelines...
Page 46: Specifications
Preparations might involve meeting area requirements, environmental requirements, and electrical requirements for storage expansion enclosure installation, service, and operation. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 47: Area Requirements
Area requirements The floor space at the installation site must provide enough strength to support the weight of the storage subsystem and associated equipment; sufficient space to install, operate, and service the storage subsystem; and sufficient ventilation to provide a free flow of air to the unit. Dimensions Figure 12 shows the dimensions of the EXP810, which conforms to the 19-inch rack standard.
Page 48: Environmental Requirements And Specifications
10° C (18° F) per hour Relative humidity (no Operating range 8% to 80% condensation) Altitude Table 15 on page 21 lists the acceptable altitudes for operating, storing, and shipping the EXP810. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 49: Airflow And Heat Dissipation
Table 15. EXP810 altitude ranges Environment Altitude Operating 30.5 m (100 ft.) below sea level to 3000 m (9842 ft.) above sea level Storage 30.5 m (100 ft.) below sea level to 3000 m (9842 ft.) above sea level Transit 30.5 m (100 ft.) below sea level to 12,000 m (40,000 ft.) above sea level Airflow and heat dissipation...
Page 50: Acoustic Noise
50 to 60 Hz 50 to 60 Hz Idle Current 3.86 A 2.05 A Maximum Operating Current 4 A/4.54 A 2.12 A/2.41 A Maximum Surge Current 5.04 A 2.67 A IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 51: Power And Site Wiring Requirements For Models With Ac Power Supply And Fan Units
Table 19. EXP810 ac power requirements (continued) Low Range High Range Typical voltage: 115 V AC, 60 Hz, assumes 73% power-supply efficiency and 0.99 power factor Typical voltage: 230 V AC, 60 Hz, assumes 73% power-supply efficiency and 0.99 power factor The higher number in this range applies when all of the drives are placed in Selfseek mode.
Page 52: Heat Output, Airflow, And Cooling
To ensure correct airflow in each rack, the rack filler plates must be installed in unused positions. Also, all the gaps in the front of the racks must be sealed, including the gaps between the storage expansion enclosures. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 53: Network Equipment-Building System (Nebs) Information For Applicable Disk Systems
Figure 14. Example of cold aisle/hot aisle rack configuration Network Equipment-Building System (NEBS) information for applicable Disk Systems The following apply to the IBM Disk Systems that have been designated as conforming to the applicable sections of Telcordia Technologies GR-63-CORE and/or GR-1089-CORE.
Page 54: Temperature And Humidity Requirements For Storage Expansion Enclosure In A Telco/Nebs-3 Compliant Environment
1800 m (6000 ft) above sea level 60 m (197 ft) below sea level 5° to 40° C (41° - 104° F) to 4000 m (13000 ft) above sea level IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 55 Table 23. Altitude objectives (continued) Environment Altitude Temperature Notes: 1. Temperatures are aisle ambient as measured 1.5 m (59 in) above the floor and 400 mm (15.8 in) in front of the equipment. Chapter 1. Introduction...
Page 56 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 57: Chapter 2. Installing The Exp810
5. Install the DS Storage Manager host software. See “Software and hardware compatibility and upgrades” on page 14 for appropriate version. Refer to the IBM System Storage DS Storage Manager Version 10 Installation and Host Support Guide for your operating system for instructions on how to install the DS Storage Manager host software.
Page 58: Handling Static-Sensitive Devices
RAID levels, fallover requirements, operating systems to be used, and total storage capacity requirements. Complete the following steps to prepare the storage expansion enclosure for installation into a rack cabinet. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 59: Tools And Hardware Required
IBM reseller before proceeding. 4. Verify that you have the following software: v The correct version of the IBM DS Storage Manager software. See “EXP810 hardware and software compatibility” on page 15. v DS4000 controller firmware that ships with the storage expansion enclosure.
Page 60: Preparing The Rack
Appendix C, “Rack mounting template,” on page 151 rather than the copies provided in this section. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 61: Front Rack Mounting Template
Use the following templates (Figure 15 and Figure 16 on page 34) to identify the proper locations for inserting M5 screws when mounting the support rails and EXP810 to a rack. The locations for the M5 screws are highlighted in the templates. The EXP810 is 3 U high.
Page 62: Rear Rack Mounting Template
EXP810. Note: The M5 screws and washers may already be attached to the support rails. If so, remove them from the support rails. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 63 4. The rack-mounted unit is three EIA units high. Decide accordingly where you are going to install the support rails. Attention: Use the rack mounting template provided in Figure 15 on page 33 and Figure 16 on page 34 to locate the proper rack mounting holes for installing the support rails into the rack.
Page 64: Installing The Exp810 Into A Rack
≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. 1. Put on antistatic protection, and keep it on while performing all of the remaining procedures in this chapter. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 65: Installing The Exp810
2. Remove the four screws from the rails (two screws in each rail). See �4� in Figure 17 on page 36. If you do not remove these screws, the storage expansion enclosure will not fit securely. 3. Place the storage expansion enclosure in the rack. Note: If you have removed the CRUs from the EXP810, you should be able to lift the unit into the cabinet with the help of one other person.
Page 66: Installing A Telco Bezel
Grasp the sides of the bezel and snap it onto the EXP810 chassis, as shown in Figure 20 on page 39. The bezel is self-aligned in the recessed opening in the front of the EXP810 chassis. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 67: Installing A Bezel
Figure 20. Installing a bezel Chapter 2. Installing the EXP810...
Page 68 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 69: Chapter 3. Cabling The Exp810
To set the enclosure ID, see the Storage Manager Online Help. The allowable ranges for enclosure ID settings are 0-99. However, IBM recommends that you do not set the enclosure ID to 00 or any number greater than 80 because DS4000 storage subsystem enclosure IDs are set in this range.
Page 70: Fibre Channel Loop And Id Settings
Refer to the IBM System Storage DS4000 Hardware Maintenance Manual, Problem Determination Guide, or your IBM representatives or resellers for the cable option that is required for your configuration. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 71: Installing Sfp Modules
2 Gbps. Attention: Carefully check the SFP's IBM part number, option number, and FRU part number to identify its speed. There are no physical features that distinguish a 4 Gbps from a 2 Gbps SFP.
Page 72: Sfp Module And Protective Cap
3. Remove the protective cap from the SFP port. Save the protective cap for future use. 4. Insert the SFP module into the host port until it clicks into place. See Figure 23 on page 45. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 73: Removing Sfp Modules
Wire Protective module Figure 23. Installing an SFP module into the host port 5. Connect an LC-LC fibre-channel cable. For information about the LC-LC cable, see “Using LC-LC fibre-channel cables” on page 47. Removing SFP modules Complete the following steps to remove the SFP module from the host port: Attention: To avoid damage to the cable or to the SFP module, make sure that you unplug the LC-LC fibre-channel cable before you remove the SFP module.
Page 74: Handling Fibre-Optic Cables
– 1 Gbps: 500 meters 50/125 um fibre, 300 meters 62.5/125 um fibre – 2 Gbps: 300 meters 50/125 um fibre, 150 meters 62.5/125 um fibre – 4 Gbps: 150 meters 50/125 um fibre, 70 meters 62.5/125 um fibre IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 75: Using Lc-Lc Fibre-Channel Cables
The LC-LC fibre-channel cable is a fibre-optic cable that you use to connect into one of the following devices: v An SFP module installed in an IBM storage expansion enclosure v An SFP module installed in a DS4200 Express, DS4300, DS4500, DS4700 Express, or DS4800 storage subsystem See Figure 27 for an illustration of the LC-LC fibre-channel cable.
Page 76: Connecting An Lc-Lc Cable To An Sfp Module
EXP810. The cable connector is keyed to ensure it is inserted into the SFP module correctly. Holding the connector, push in the cable until it clicks into IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 77: Inserting An Lc-Lc Fibre-Channel Cable Into An Sfp Module
place, as shown in Figure 29. Figure 29. Inserting an LC-LC fibre-channel cable into an SFP module 5. Remove the two protective caps from the other end of the LC-LC cable. Save the protective caps for future use. 6. Connect this end of the LC-LC cable to one of the following devices: v An SFP module that is installed in a separate EXP810 or other DS4000 storage expansion enclosures v An SFP module that is installed in a DS4300, DS4500, DS4700 Express, or...
Page 78: Removing The Lc-Lc Fibre-Channel Cable
DS4300 dual controller Standard and Turbo model and DS4500 support this feature with firmware level 6.19.xx.xx or higher. DS4700 and DS4800 support this feature with firmware level of 6.23.xx.xx or higher. However it is IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 79: Cabling The Exp810 To A Storage Subsystem
DS4000 storage subsystem. (Figure 34 on page 55 shows the location of the ports.) v Refer to this document and the IBM System Storage Subsystem Installation, User's, and Maintenance Guide of your particular DS4000 storage subsystem for any special cabling requirements.
Page 80 2. Connect an LC-LC fibre-optic cable into the SFP module, as shown in Figure 32 on page 53. Note: Figure 32 on page 53 shows a DS4800 Storage Subsystem. The DS4800 Storage Subsystem is shown for illustrative purposes only. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 81: Exp810 Loop Redundancy
Figure 32. Installing an SFP module and LC-LC cable in a supported DS4000 storage subsystem 3. Install an SFP module in the SFP port on the back of the EXP810; then, connect the other end of the LC-LC cable into the SFP module, as shown in Figure 33.
Page 82: Example Of A Correct Redundant Drive Loop
55 show the order in which cables should be attached. Note that the controller port is connected to the port labeled 1B on both the right and left ESMs. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 83: Correct Exp810 Redundant Drive Loop Configuration
Controller A Controller B Drive Loop A Drive Loop B EXP810 1A 1B EXP810 1A 1B EXP810 1A 1B EXP810 1A 1B exp810c1 Figure 34. Correct EXP810 redundant drive loop configuration To create drive loop A (of the DS4800 redundant drive loop) shown in Figure 34, you would perform the following steps: Chapter 3.
Page 84: Intermixing The Exp810, Exp710, And Exp100 In The Same Drive Loop
DS4000 storage subsystem with no internal drive slots as in a DS4800 or DS4500 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 85: Supported Exp810, Exp710, And Exp100 Enclosure Combinations Per Redundant Drive Channel/Loop Pair In A Ds4800 Storage Subsystem Environment
environment. Table 26 assumes that a DS4000 storage subsystem is generally capable of addressing the maximum of 112 fibre channel hard drives for each redundant drive channel/loop pair. Table 26. Supported EXP810, EXP710, and EXP100 enclosure combinations per redundant drive channel/loop pair in a DS4800 Storage Subsystem environment Total number Number of of drives in...
Page 86: Supported Exp810 And Exp710 Enclosure Combinations Per Redundant Drive Channel/Loop Pair In A Ds4700 Express Configuration
Figure 35 on page 59 shows an example of intermixing EXP810s and EXP710s in different drive loops. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 87: Intermixing Exp810 And Exp710 In Different Drive Loops
Figure 36. Intermixing EXP810 and EXP710 by model type behind each controller drive port For more information, see the IBM System Storage DS4000/DS5000 Hard Drive and Storage Expansion Enclosure Installation and Migration Guide, the IBM System Chapter 3. Cabling the EXP810...
Page 88: Intermixing Exp810S With Exp710S And Exp810S In A Ds4700 Or Ds4800 Configuration
Figure 37 on page 61 shows an acceptable EXP710, EXP810 and EXP100 intermix configuration in a DS4700 or DS4800 environment. The cabling is acceptable because it follows the cabling recommendations. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 89: Cabling The Ac Power Supply
DS4700/DS4800 Storage Subsystem DS4700/DS4800 Storage Subsystem Port 1B Port 1A ESM A ESM B ESM A ESM B Port 1A Port 1B EXP100 EXP810 Port 1B Port 1A ESM A ESM B ESM A ESM B Port 1A Port 1B Port 1B Port 1A ESM A...
Page 90: Cabling The Dc Power Supply
Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source and the point of connection of the earthing electrode conductor. Statement 30: IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 91: Single-Level Redundant Dc Cabling
CAUTION: To reduce the risk of electric shock or energy hazards: v This equipment must be installed by trained service personnel in a restricted-access location, as defined by the NEC and IEC 60950-1, First Edition, The Standard for Safety of Information Technology Equipment. v Connect the equipment to a reliably grounded safety extra low voltage (SELV) source.
Page 92: Dual-Level Redundant Dc Cabling
You will need two additional dc power cables (IBM Option P/N 42D3329) to cable in this way. The dc power connectors A1 (�5�) are connected to the left dc power source (�1�) and dc power connectors A2 (�7�) are connected to the right dc power source...
Page 93: The Dc Power Supply And Fan Unit Cabling Scheme - Dual-Level Redundancy
ds470093 Figure 40. The dc power supply and fan unit cabling scheme - dual-level redundancy Complete the following steps to connect the dc power supply cable: 1. Using the supplied strap, tie the power supply cord to the rail to provide strain relief for the power cord.
Page 94 Pin 3: GND dc power source Disconnect device 5. Continue with “Powering on the EXP810” on page 69 for the initial startup of the storage expansion enclosure. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 95: Chapter 4. Operating The Exp810
Performing the DS4000 Health Check process The DS4000 Health Check process is a sequence of suggested actions developed by IBM to help users verify and maintain the optimal performance of their DS4000 storage configurations. The information that you collect in these steps also helps provide IBM Service with important information needed for problem troubleshooting during IBM Service calls.
Page 96: Web Pages
Storage Subsystem Profile to verify that cache is matched between the controllers. Web pages IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. For DS4000 information, go to the following Web site: www.ibm.com/servers/storage/support/disk/...
Page 97: Powering On The Exp810
Ensure that all drives are properly seated. v Ensure that all SFP modules are properly seated. v Confirm fibre channel cable loop size. (IBM specifications call for at least 3-inch cable loops, but it is recommended that you use 6-inch cable loops or longer.) v Ensure proper fibre channel cable management.
Page 98 The battery self-test might take an additional 15 minutes. The LEDs will blink intermittently until the storage subsystem powers up and completes the battery self-test. Before attempting any operations, wait at least five minutes for the IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 99: Firmware Updates
When the recovery procedure is completed, select Recheck in the Recovery Guru. This action reruns the Recovery Guru to ensure that the problem has been corrected. d. If the problem persists, contact your IBM service representative. Firmware updates Attention: Save the storage subsystem profile before performing any controller or ESM firmware upgrades.
Page 100: Finding Controller, Storage Expansion Enclosure, And Drive Information
You should run the DS Storage Manager continuously, and check the status of the storage array frequently. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 101: Checking The Leds
DS4000 storage subsystem and all remaining storage expansion enclosures in the storage subsystem. Contact IBM Customer and Technical Support before powering off any attached storage expansion enclosures. 5. Mute the alarm, if needed.
Page 102: The Dc Power Supply And Fan Unit Leds
This section describes the primary dc power supply and fan unit LEDs on the storage expansion enclosure. exp81030 2 3 4 Figure 44. The dc power supply and fan unit LEDs IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 103: Front Leds
Table 32. The dc power supply and fan unit LEDs Number LED Normal Status Problem Status The dc power supply and fan unit power Service Action Allowed (OK to Remove) Service Action Required (Fault) Direct Current Enabled Notes: 1. Although the symbols for dc power supply and fan unit power and Direct Current Enabled LEDs are the same, the LEDs serve different purposes.
Page 104: Rear Leds
Fans and power supplies - Two removable power supply and fan unit CRUs, each containing one power supply and two fans v ESMs - Two removable environmental services monitors (ESMs) IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 105: Seven-Segment Numeric Display
exp81022 Figure 46. Rear LEDs, controls, and connectors Table 34. Rear LEDs, controls, and connectors Number Normal Status Problem Status ESM Power ESM Fault ESM Service Action Allowed (OK to Remove) ESM Port 1 In Bypass Off - Cable connected On, when a fibre channel cable is connected (This port is labeled 1A)
Page 106: Numeric Display Leds
If the storage expansion enclosure is non-operational due to a hardware fault, the storage expansion enclosure Needs Attention LED is on. The definitions for Lx diagnostic codes are listed in Table 35 on page 79. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 107: Powering Off The Storage Expansion Enclosure
Turn off the power only in the following situations: v Instructions in a hardware or software procedure require that you turn off the power. v An IBM technical support representative instructs you to turn off the power. Chapter 4. Operating the EXP810...
Page 108: Turning Off The Exp810
Always let at least 70 seconds elapse from when you turn off the power until you turn on the power again. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 109 Power-off overview Review the following information before you continue with the power-off procedure below. Turn off the power to each device based on the following shutdown sequence: 1. Turn off power to the host before the storage subsystem. If the host must stay powered on to support an existing network, see the operating system documentation for information about disconnecting the storage subsystem logical drives from the host before the storage subsystem is powered off.
Page 110: Performing An Emergency Shutdown
2. Check the LEDs. Make note of any Needs Attention LEDs that are on so you can correct the problem when you turn on the power again. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 111: Restoring Power After An Unexpected Shutdown
After power is restored, contact IBM technical support if any of the following conditions occur: – The storage subsystem logical drives and subsystems do not display in the DS Storage Manager graphical user interface (GUI).
Page 112: Recovering From An Overheated Power Supply And Fan Unit
DS4000 storage subsystem configuration components. 1. Remove the front cover. 2. If applicable, mute the alarm. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 113 3. Did you use the procedure “Troubleshooting the storage expansion enclosure ” on page 72 to identify an overheating problem? v Yes - Go to step 4. v No - Perform the procedure “Troubleshooting the storage expansion enclosure ” on page 72 to verify that the power supplies have shut down because of an overheating problem, and then go to step 4.
Page 114 Recheck in the Recovery Guru. d. If the problem persists, contact IBM Customer and Technical Support. 13. Replace the bezel on the storage expansion enclosure, if applicable. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 115: Chapter 5. Installing And Replacing Components
DS4000 storage subsystems, like the DS4800s, support up to two redundant drive loop pairs. Before you cable your EXP810 to a drive loop, refer to the Installation, User's and Maintenance Guide that came with your storage subsystem for specific instructions. © Copyright IBM Corp. 2006, 2009...
Page 116 CRUs are bad. Figure 48 on page 89 shows an example of a DS4000 storage subsystem configured with redundant drive loop pairs. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 117: Cabling The Exp810 To An Existing And Configured Drive Loop
Controller A Controller B Drive Loop A Drive Loop B EXP810 1A 1B EXP810 1A 1B EXP810 1A 1B EXP810 1A 1B exp810c2 Figure 48. Cabling the EXP810 to an existing and configured drive loop The dashed lines in Figure 48 show how to add a new EXP810 to an existing DS4800 configuration with EXP810s.
Page 118: Removing And Replacing A Bezel
Figure 49 on page 91. 2. To replace the bezel, grasp the sides of the bezel and snap it onto the EXP810 chassis, as shown in Figure 49 on page 91. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 119: Replacing A Filter And Filter Retainer
Figure 49. Removing and replacing a bezel Replacing a filter and filter retainer Note: Inspect the filter as needed. Replace the filter every three months or sooner, depending on your environment. Complete the following steps to replace a filter and filter retainer: 1. Remove the bezel by grasping the sides of the bezel and pulling it slowly toward you, as shown in Figure 49.
Page 120: Working With Hot-Swap E-Ddms
“Verifying the Link Rate setting ” on page 101 for more information. – IBM recommends that when adding E-DDM CRUs, if you are not installing all 16 E-DDM CRUs into the EXP810, install the E-DDM CRUs from left to right consecutively.
Page 121: Drive Led Activity
DS4000 storage subsystem, your standard storage partition key will be lost and will need to be regenerated using instructions on the IBM DS4000 Solutions and Premium Features Web site: https://www-912.ibm.com/PremiumFeatures/...
Page 122: Installing Hot-Swap Hard Disk Drives
Lift the closed latch to its open position. (The latch is at a 90° angle to the front of the E-DDM when open.) IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 123: Replacing Hot-Swap Hard Disk Drives
c. Pull the blank tray out of the bay. d. Save the blank tray for later use. 5. Install the E-DDM by completing the following steps: Note: The E-DDM comes installed in a drive tray. Do not attempt to detach the E-DDM from the tray.
Page 124: Replacing Multiple E-Ddms
Note: Instructions that are provided with your software should supersede anything stated in this document. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 125 Attention: After you remove a drive CRU, wait 70 seconds before replacing or reseating the E-DDM CRU to allow it to properly spin down. Failure to do so may cause undesired events. The following are methods for upgrading E-DDMs: v Replacing all the E-DDMs at the same time This method requires that you back up the data on the affected E-DDMs and then turn off the EXP810 and the DS4000 storage subsystem.
Page 126: Replacing All E-Ddms At The Same Time
Maintenance Guide for the location of the Cache active LEDs. b. If applicable, use the operating system software to disconnect the storage subsystem logical drives from the host before you power off the storage subsystem. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 127 Attention: To turn off all power to the storage subsystem, you must turn off both power-supply switches and disconnect both power cords. Use the procedure in step 6 for the proper shutdown sequence. 6. Turn off the power to each device based on the following shutdown sequence: a. Turn off power to the host before you turn off power to the storage subsystem.
Page 128: Replacing The Drives One At A Time
The software status display shows a failed status for the appropriate E-DDM v The amber Drive fault LED (on the front bezel below the E-DDM) is on IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 129: Verifying The Link Rate Setting
Attention: Removing the wrong E-DDM can cause data loss. Make sure that you remove only the failed E-DDM CRU. The Drive fault LED below the failed E-DDM CRU should be on. If you remove an active E-DDM accidentally, wait at least 30 seconds and then reinstall it.
Page 130 1. Locate the Link Rate indicator LEDs. Figure 52 on page 103 shows the location of the Link Rate indicator lights on the back of the storage expansion enclosure. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 131: Link Rate Leds
Link Rate LEDs Two on = 4 Gbps One on = 2 Gbps Figure 52. Link rate LEDs If both Link Rate indicator LEDs are on, the data transfer rate is set for 4 Gbps. If one Link Rate indicator light is on, the data transfer rate is set for 2 Gbps.
Page 132: Replacing An Ac Power Supply And Fan Unit
To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 133 CAUTION: Disconnect the power cord before replacing the power supply and fan unit. The power supply and fan unit is a component that includes both a 600-W power supply unit and two fans. The power supply and fan units provide power and cooling for the EXP810.
Page 134 LED is off. For more information on the Service Action Allowed LED, see “Service Action Allowed Status LED” on page 87. Statement 1: IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 135 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
Page 136: Replacing A Power Supply And Fan Unit
Ensure that the power cord is working and fully seated into the electrical outlet and the power supply and fan unit ac socket. v Reinstall the power supply and fan unit. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 137: Replacing A Dc Power Supply And Fan Unit
If the above tasks do not resolve the problem, contact IBM Customer and Technical Support. 17. Complete any remaining Recovery Guru procedures, if needed. 18. Check the status of each storage expansion enclosure in the storage subsystem. 19. Do any components have a Needs Attention LED? v Yes - Select the Recovery Guru toolbar button in the Subsystem Management Window and complete the recovery procedure.
Page 138 Each dc power supply and fan unit has a built-in sensor that detects the following conditions: IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 139 v Over-voltage v Over-current v Overheated power supply If any of these conditions occurs, one or both dc power supplies will shut down. If the power remains off after the condition that causes it to go off, make sure that the environment is optimal (no overheating has occurred, all electrical outlets are working, and so on).
Page 140 LED is off. For more information on the Service Action Allowed LED, see “Service Action Allowed Status LED” on page 87. Statement 1: IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 141 Attention: a. IBM recommends that you use the disconnect device to remove power before disconnecting the dc power cord. b. The power control button on the device and the power switch power supply do not turn off the electrical current supplied to the device.
Page 142: Replacing A Dc Power Supply And Fan Unit
LED is off - The power supply and fan unit is faulty. Turn the power supply and fan unit power switch to off and contact IBM Customer and Technical Support for another power supply and fan unit. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 143: Replacing An Environmental Service Module (Esm)
Reinstall the dc power supply and fan unit. If the above tasks do not resolve the problem, contact IBM Customer and Technical Support. 17. Complete any remaining Recovery Guru procedures, if needed.
Page 144 EXP810 midplane, as shown in Figure 56 on page 117. Note: The lever rotates upward or downward 90°, depending on whether the ESM you are removing is in the right or left ESM bay. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 145: Removing And Replacing An Environmental Service Module (Esm)
If the Power LED is off, the ESM might not be inserted correctly. v If the Fault LED is lit, if the Power LED is off, or if any other Fault LEDs are lit, see “Solving problems” on page 125 or call IBM Support. Chapter 5. Installing and replacing components...
Page 146: Replacing An Sfp Module
5. Unpack the new SFP module. Verify that it is the same type of module you are replacing. If it is not, contact IBM Customer and Technical Support. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 147: Replacing An Sfp Module
Bypass LED and Fault LED are off - Go to step 12. 12. Is the problem corrected? v Yes - Go to step 13. v No - Contact IBM Support. 13. Complete any remaining Recovery Guru procedures, if needed. 14. Use the DS Storage Manager Subsystem Management window to check the status the status of all components in the storage subsystem.
Page 148: Replacing A Midplane
Figure 54 on page 108. (Remove the power supply and fan unit from the chassis and place it on ESD protected surface.) IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 149: Front Cage Frame Screw Locations
Note: The lever rotates upward or downward 90°, depending on whether the power supply and fan unit you are removing is in the right or left power supply and fan unit bay. c. Repeat steps 7a on page 120 and 7b on page 120 for the other power supply and fan unit.
Page 150: Screws Holding The Top And Bottom Sides Of The Chassis To The Cage Frame
23. Replace the Telco bezel, if applicable. See “Removing and replacing a bezel” on page 90 for instructions. 24. Re-insert the ESMs and reconnect the fibre channel cables. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 151 25. Re-insert the power supply and fan units and reconnect the power supply cords. 26. (For EXP810 storage expansion enclosures with dc power supply and fan units only) Turn on all attached disconnect devices before proceeding to step 27. 27. Power on the EXP810. 28. Wait at least 3 minutes and then power on the DS4000 storage subsystem.
Page 152 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 153: Chapter 6. Hardware Maintenance
For instructions on how to obtain service and technical assistance for your storage subsystem and other IBM products, see “Getting information, help, and service” on page xxii.
Page 154 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 155 Table 38. Symptom-to-FRU index (continued) Problem indicator Component Possible cause Possible solutions Amber and green Power supply Power supply failure Replace the failed power supply. LEDs are lit Operating Cool down the environment. environment is too (Fault and Power LEDs lit; SAA lit;...
Page 156 DS Storage Summary Fault intermittent Manager Client Subsystem LED) problems. Management window and the DS4000 storage subsystem Major Event Log to troubleshoot the problem. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 157 Verify that the drives are seated fully inserted in the correctly in the drive slots. drive slots. Remove and reinsert the drive CRUs if required. Midplane failure Replace the midplane. Contact an IBM technical support representative. Chapter 6. Hardware maintenance...
Page 158 Power supply failure Check the power supply Fault LED on the power supply. If the LED is lit, replace the failed CRU. Midplane failure Have the midplane replaced. Contact an IBM technical support representative. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 159: Parts Listing
ID if required, refer to the online Help in the DS Storage Manager GUI. ESM failure Replace one or both ESMs. Contact an IBM technical support representative. Drive or drives Replace failed drive or drives. failed Drive is not certified Check the DS4000 product Web...
Page 160: Exp810 Storage Expansion Enclosure Parts List
AC power supply and fan unit FRU, 600 W 42D3346 (models that are NEBs Level 3/Telco compliant) DC power supply and fan unit FRU 42D3290 41Y5151 Cage frame assembly, midplane 41Y0724 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 161 Table 39. Parts listing (EXP810 storage expansion enclosure) (continued) Index EXP810 storage expansion enclosure FRU P/N 2 Gbps FC, 73.4 GB/10K drive module 42D0386 2 Gbps FC, 146.8 GB/10K drive module 42D0369 2 Gbps FC, 300 GB/10K drive module 42D0370 2 Gbps FC, 36.4 GB/15K drive module 42D0371 2 Gbps FC, 73.4 GB/15K drive module...
Page 162 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 163: Appendix A. Upgrading The Ds4000 Controller Firmware
Storage DS4000/DS5000 Hard Drive and Storage Expansion Enclosure Installation and Migration Guide to add the new EXP810s to your storage subsystem. You can find both of these guides at the IBM Disk Support Web site listed previously. Note: Use this procedure only if you are upgrading your DS4800 controller firmware from version 6.14.xx.xx or 6.15.xx.xx to version 6.16.xx.xx,...
Page 164: Firmware Versions
Note: Refer to the DS Storage Manager Version 10 Installation and Host Support Guide for your operating system for more information on this upgrade procedure and any system requirements. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 165: Upgrading The Firmware
Upgrading the firmware Attention: The firmware upgrade procedure requires the out-of-band (Ethernet) management connections to both controllers in the connected DS4000. You can define the controller TCP/IP addresses in the following three ways: v By default (to 192.168.128.101 and 192.168.128.102 for controllers A and B respectively).
Page 166: Downloading The Firmware To Controller B
7. Open a DS4000 Storage Manger Client Enterprise Management window to manage the DS4000 for which you are upgrading the firmware. Refer to the IBM System Storage DS Storage Manager Installation and Support Guide for the host operating system of your DS4000 management station for more information.
Page 167 – If the NVSRAM was not downloaded correctly, try the NVSRAM download again. If the problem persists after the second NVSRAM file download, call your IBM technical support representative. 6. Click Done to close the Downloading window. 7. Click Advanced → Maintenance → Download → Controller Firmware. The Firmware Download window opens.
Page 168: Powering Up The Ds4000 With Exp810 Drive Enclosures Attached
5. Add the TCP/IP address for controller B to the Enterprise Management window of the DS Storage Manager client program. Perform the following steps to add the TCP/IP address for controller B. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 169: Adding And Synchronizing The Firmware For Controller A With The Firmware For Controller B
a. In the Enterprise Management Window, click Edit → Add Device. b. Enter the TCP/IP address of controller B. c. Click Add when the Add Device window opens. d. If the Connection Problem window displays, continue with 5e. Otherwise, continue with 5g. e. Click No to close the window and return to the Add Device window.
Page 170: Only One Entry Appears In The Directly-Managed Storage Subsystem Tree
Installation and Support Guide for your operating system or the IBM System Storage DS Storage Manager Concepts Guide for more information on how to download the drive enclosure ESM firmware and drive firmware. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 171: Upgrading Controller Firmware For An Existing Ds4000 Exp710 Configuration To
2. Remove controller A from the storage subsystem chassis, wait a minute or so, and repeat step 2 on page 141. If the problem persists, call your IBM technical support representative. Upgrading controller firmware for an existing DS4000 EXP710 configuration to support EXP810...
Page 172 NVSRAM file. Click OK to close the window and continue. The NVSRAM files are located in the appropriate DS4000 storage subsystem directory in the \NVSRAM directory of the Web downloaded DS4000 Storage IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 173 – If the NVSRAM was not downloaded correctly, try the NVSRAM download again. If the problem persists after the second storage subsystem power-cycle, call your IBM technical support representative. 9. Click Done to close the Downloading window. 10. Click Advanced → Maintenance → Download → Controller Firmware. The Firmware Download window opens.
Page 174 See information about adding expansion enclosures containing new hard drives in the DS4000/DS5000 Hard Drive and Storage Expansion Enclosure Installation and Migration Guide. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 175: Appendix B. Records
Whenever you add options to your storage expansion enclosure, be sure to update the information in this appendix. Accurate, up-to-date records make it easier to add other options and provide needed data whenever you contact your IBM technical support representative.
Page 176: Storage Subsystem And Controller Information Record
For a sample information record, see Table 42 on page 149. Table 41. Storage subsystem and controller information record Storage subsystem Management Controllers-Ethernet and IP Host-IP address name method addresses, and host name and host name IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 177: Sample Information Record
Sample information record Table 42 shows a sample information record. This network contains storage subsystems that are managed by using both the direct-management and host-agent-management method. Table 42. Sample information record Storage Management Controllers-Ethernet and IP Host-IP address subsystem name method addresses, and host name and host name...
Page 178: Installed Device Records
If you replace a hard disk drive in the wrong drive bay it might cause a loss of data. Table 43. Hard disk drive record Replaced hard disk drive serial Bay Number Hard disk drive serial number number IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 179: Appendix C. Rack Mounting Template
Note: The mounting holes that are shown in the following templates are square. The holes in your rack might be round or square. © Copyright IBM Corp. 2006, 2009...
Page 180: Front Rack Mounting Template
Install first ---> <--- Install first Install first ---> <--- Install first Rail assembly Rail assembly Install second ---> (Front Left) (Front Right) Figure 63. Front rack mounting template IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 181: Rear Rack Mounting Template
EXP810 REAR Rack Mounting Template Rail mounting guide Rail assembly Rail assembly (Rear Left) (Rear right) ® Printed in the U.S.A Figure 64. Rear rack mounting template Appendix C. Rack mounting template...
Page 182 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 183: Appendix D. Power Cords
Appendix D. Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Page 184 Republic, Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine, Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Yugoslavia (Federal Republic of), Zaire 39Y7918 9821 Power Cord (250v, Denmark 10A, 2.8m) IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 185 Table 44. IBM power cords (continued) IBM power cord Feature Used in these countries or part number code Description regions 39Y7923 9825 Power Cord (250v, Abu Dhabi, Bahrain, Botswana, 10A, 2.8m) Brunei Darussalam, Channel Islands, Cyprus, Dominica, Gambia, Ghana, Grenada, Guyana, Hong...
Page 186 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 187: Appendix E. Additional System Storage Ds Documentation
Appendix E. Additional System Storage DS documentation The following tables present an overview of the IBM System Storage DS Storage Manager, Storage Subsystem, and Storage Expansion Enclosure product libraries, as well as other related documents. Each table lists documents that are included in the libraries and what common tasks they address.
Page 188: Ds4800 Storage Subsystem Library
Diagnosis and Installation Installation Administration Maintenance IBM System Storage DS4800 Storage Subsystem Installation, User’s and Maintenance Guide IBM System Storage Quick Start Guide, Quick Reference for the DS4800 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 189 Table 47. DS4800 Storage Subsystem document titles by user tasks (continued) Title User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage DS4800 Controller Cache Upgrade Kit Instructions Appendix E. Additional System Storage DS documentation...
Page 190: Ds4700 Storage Subsystem Library
Maintenance Guide IBM System Storage Quick Start Guide, Quick Reference for the DS4700 and DS4200, Sections 2, 3, and 4 also for installing the EXP810 and EXP420 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 191: Ds4500 Storage Subsystem Library
Table 49. DS4500 Storage Subsystem document titles by user tasks Title User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage DS4500 Storage Subsystem Installation, User’s, and Maintenance Guide IBM TotalStorage DS4500 Storage Subsystem Cabling Instructions IBM TotalStorage DS4500 Rack Mounting Instructions Appendix E.
Page 192: Ds4400 Storage Subsystem Library
IBM TotalStorage DS4400 Fibre Channel Storage Server User’s Guide IBM TotalStorage DS4400 Fibre Channel Storage Server Installation and Support Guide IBM TotalStorage DS4400 Fibre Channel Cabling Instructions IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 193: Ds4300 Storage Subsystem Library
Table 51. DS4300 Storage Subsystem document titles by user tasks Title User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage DS4300 Storage Subsystem Installation, User’s, and Maintenance Guide IBM TotalStorage DS4300 Rack Mounting Instructions IBM TotalStorage DS4300 Storage Subsystem Cabling...
Page 194: Ds4200 Express Storage Subsystem Library
Maintenance Guide IBM System Storage Quick Start Guide, Quick Reference for the DS4700 and DS4200, Sections 2, 3, and 4 also for installing the EXP810 and EXP420 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 195: Ds4100 Storage Subsystem Library
Table 53. DS4100 Storage Subsystem document titles by user tasks Title User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage DS4100 Storage Server Installation, User’s and Maintenance Guide IBM TotalStorage DS4100 Storage Server Cabling Guide Appendix E. Additional System Storage DS documentation...
Page 196: Ds5000 Storage Expansion Enclosure Documents
User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation, User’s, and Maintenance Guide IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 197 Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM System Storage Quick Start Guide, Quick Reference for the DS4700 and DS4200, Sections 2, 3, and 4 also for installing the EXP810 and EXP420 IBM TotalStorage DS4000 EXP700...
Page 198: Other Ds And Ds-Related Documents
Note: The IBM TotalStorage DS4000 Hardware Maintenance Manual does not contain maintenance information for the IBM System Storage DS4100, DS4200, DS4300, DS4500, DS4700, or DS4800 storage subsystems. You can find maintenance information for these products in the IBM System Storage DSx000 Storage Subsystem Installation, User’s, and Maintenance Guide for the particular subsystem.
Page 199: Appendix F. Accessibility
Move keyboard focus to main menu bar and post first menu; use the arrow keys to navigate through the available options. Alt+F4 Close the management window. Alt+F6 Move keyboard focus between dialogs (non-modal) and between management windows. © Copyright IBM Corp. 2006, 2009...
Page 200 Left arrow Move keyboard focus to the left. Right arrow Move keyboard focus to the right. Up arrow Move keyboard focus up one item in the list. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 201: Appendix G. Product Recycling And Disposal
IBM recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y servicios de devolución de productos en varios países, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.
Page 202 EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local IBM representative. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 203: Appendix H. Battery Return Program
United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment.
Page 204 The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials. This product/part may include a lithium manganese dioxide battery which contains a perchlorate substance. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 205: Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Page 206: Important Notes
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Page 207: Battery Return Program
IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on IBM’s Internet site at www.ibm.com/ibm/environment/products/prp.shtml.
Page 208: Contact Information For Ibm Taiwan Product Service
This is a class A statement. In a domestic environment, this product might cause radio interference in which case the user might be required to take adequate measures. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 209: Industry Canada Class A Emission Compliance Statement
IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
Page 210: Taiwan Class A Warning Statement
Taiwan Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 211: Glossary
AT-attached. Peripheral devices that are compatible with the original IBM AT computer standard in which access volume. A special logical drive that allows the signals on a 40-pin AT-attached (ATA) ribbon cable...
Page 212 Each drive data striping. See striping. loop is associated with two ports. Drive loops are more commonly referred to as drive channels. See drive channels. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 213 (E_port). A port that connects the switches for two fabrics. GBIC. See gigabit interface converter Extended Industry Standard Architecture (EISA). A gigabit interface converter (GBIC). A transceiver that bus standard for IBM compatibles that extends the performs serial, optical-to-electrical, and Glossary...
Page 214 Advanced Technology Attachment simultaneously. Interface (ATA). host bus adapter (HBA). An interface between the fibre-channel network and a workstation or server. host computer. See host. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 215 Internet Protocol (IP). A protocol that routes data logical unit number (LUN). An identifier used on a through a network or interconnected networks. IP acts small computer system interface (SCSI) bus to as an intermediary between the higher protocol layers distinguish among up to eight devices (logical units) with and the physical network.
Page 216 PDF files are N_port. See node port. compact; can be distributed globally by e-mail, the Web, intranets, or CD-ROM; and can be viewed with the NVS. See nonvolatile storage. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 217 (PTF). A temporary solution or or protocol-specific destination addresses. bypass of a problem diagnosed by IBM in a current unaltered release of the program. RVSD. See recoverable virtual shared disk.
Page 218 SRAM. See static random access memory. every device in the network. SSA. See serial storage architecture. IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 219 switch. A fibre-channel device that provides full trap recipient. Receiver of a forwarded Simple bandwidth per port and high-speed routing of data by Network Management Protocol (SNMP) trap. using link-level addressing. Specifically, a trap receiver is defined by an Internet Protocol (IP) address and port to which traps are sent.
Page 220 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 221: Index
73 drive CRUs 92 checking the LEDs 73 drive information 72 Class A electronic emission notice 180 drive LED activity 93 comments about this document, how to send xxv drive LEDs 93 © Copyright IBM Corp. 2006, 2009...
Page 222 (VCCI) statement 182 heat output 24 Taiwanese Class A warning statement 182 host bus adapter 32 United Kingdom telecommunications safety hot swap requirement 181 drive bays 4 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 223 IBM Safety Information 170 notes, important 178 IBM System Storage DS4000 notices Health Check process 67 electronic emission 180 IBM System Storage Productivity Center xxiii FCC, Class A 180 identification numbers 147 safety and caution xi indicator LEDs static-sensitive precautions 87...
Page 224 32 small form-factor pluggable module (SFP) System p host connecting an LC-LC fibre-channel cable 48 support xxiv important information about 43 System Storage Interoperation Center (SSIC) xxiii IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 225 14 user controls 5 Web sites AIX xxiv Fix central xxiv IBM publications center xxiv IBM System Storage product information xxiv list xxiii premium feature activation xxiii SAN support xxiv SSIC xxiii switch support xxiv System p xxiv...
Page 226 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure: Installation, User’s and Maintenance Guide...
Page 227 When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. IBM or any other organizations will only use the personal information that you supply to contact you about the issues that you state on this form.
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IBM DS4000 EXP810 Installation, User's, And Maintenance Manual

About this Document

Chapter 1. Introduction

Chapter 2. Installing the EXP810

Chapter 3. Cabling the EXP810

Chapter 4. Operating the EXP810

Chapter 5. Installing and Replacing Components

Chapter 6. Hardware Maintenance

Appendix A. Upgrading the DS4000 Controller Firmware

Appendix B. Records

Appendix C. Rack Mounting Template

Appendix D. Power Cords

Appendix E. Additional System Storage DS Documentation

Appendix F. Accessibility

Appendix G. Product Recycling and Disposal

Appendix H. Battery Return Program

Quick Links

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Summary of Contents for IBM DS4000 EXP810