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Samsung DCS Compact II General Description Manual
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Samsung DCS Compact II General Description Manual

Digital telephone system
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DCS Compact II General Description
DCS Compact II
GENERAL DESCRIPTION

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  • Page 1 DCS Compact II General Description DCS Compact II GENERAL DESCRIPTION...
  • Page 2 DCS-Compact II General Description...
  • Page 3 DCS Compact II General Description SAMSUNG ELECTRONICS CO. LTD. Publication Information Samsung Electronics reserves the right without prior notice to revise information in this publication for any reason. Samsung Electronics also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.

  • Page 4: Table Of Contents

    DCS Compact II General Description TABLE OF CONTENTS CHAPTER 1 System Overview ...........1–1~1–6 1.1 Introduction ....................1–1 1.2 Size and Configuration ................1–2 1.3 Technology....................1–5 1.4 Programming....................1–6 CHAPTER 2 Hardware Descriptions ......... 2–1~2–6 2.1 Key Service Unit ..................2–1 2.2 Expansion Cabinet..................2–2 2.3 Interface Cards ....................2–2 2.4 Specifications ....................2–4...
  • Page 5 DCS Compact II General Description Figures 1–1 DCS Compact II Configuration Matrix Table (with Analogue Trunks) 1–2 DCS Compact II Configuration Matrix Table (with Digital Trunks) 1–3 DCS Compact II System Configuration 2–1 DCS Compact II Key Service Unit 3–1 LCD 24B Model Keyset 3–2...

  • Page 6: Chapter 1 System Overview

    ‘DCS Compact II’ 'DCS COMPACT' and 'DCS'. 2. It is not possible to expand from DCS Compact II to a DCS system nor to expand from DCS Compact to DCS Compact II.

  • Page 7: Size And Configuration

    KDb–SLI adds a single line port. Mix and match these two types of KDb to get up to a total of 8 KDbs in the system. Using this method allows the DCS Compact II to expand to a maximum of 64 stations. Adding the optional 2 SLI card to the KSU provides a further two SLI ports.

  • Page 8: Dcs Compact Ii Configuration Matrix Table (With Analogue Trunks)

    DCS Compact II General Description C h a p t e r 1 . S y s t e m O v e r v i e w Figure 1 1 DCS Compact II Configuration Matrix Table – (with Analogue Trunks)

  • Page 9: Dcs Compact Ii System Configuration

    DCS Compact II General Description C h a p t e r 1 . S y s t e m O v e r v i e w Figure 1 3 DCS Compact II System Configuration – DCS Compact II Configuration Notes 1.

  • Page 10: Technology

    Microprocessors DCS Compact II uses distributed processing. The primary processor of the system is a 16–bit Motorola® MC68000 operating at a clock speed of 16 MHz. Secondary processing is in the some special cards like as BRI and also done in the keysets.

  • Page 11: Programming

    C h a p t e r 1 . S y s t e m O v e r v i e w 1.4 Programming DCS Compact II is self–configuring. This means that when the power is switched ON, the system reads the types and locations of all installed cards and telephones and assigns default data to them.

  • Page 12: Chapter 2 Hardware Descriptions

    DCS Compact II General Description Chapter 2. Hardware Descriptions CHAPTER 2 Hardware Descriptions 2.1 Key Service Unit (KP70D–M1/) The DCS Compact II Key Service Unit (KSU, Figure 2–1) is a single metal cabinet containing the following: • A power supply • Processing and switching •...

  • Page 13: Expansion Cabinet

    DCS Compact II General Description Chapter 2. Hardware Descriptions MISC card MISC 1 (KP70D–BMI1/) or MISC 2 (KP70D–BMI2/) One dedicated slot in the Basic KSU is for an MISC card and two kinds of MISC cards are available. The MISC 1 card contains one additional External Music Interface for MOH or BGM, one additional External Page Interface, one Alarm Sensor Detection circuitry, 4 channels DTMF receiver, three General–purpose...
  • Page 14 DCS Compact II General Description Chapter 2. Hardware Descriptions 3 TRK card (KP70D–B3T/) The 3 TRK card provides three loop start C.O. interfaces with optional Caller ID relays. The first two C.O. interfaces are equipped with PFT relays. Each interface contains an interface for MPD or PRS which is optional. The MPD or PRS hybrid chips of the DCS system can be used.

  • Page 15: Specifications

    The KDb–DLI board or KDb–SLI board, if installed in a digital keyset connecting to the Basic KSU, provides a second DLI or SLI port. 2.4 Specifications The following tables provide technical data for the DCS Compact II hybrid/key telephone system. Electrical Specifications 220 VAC ±...

  • Page 16: Cable Requirements

    DCS Compact II General Description Chapter 2. Hardware Descriptions Dimensions And Weights Height(mm) Width(mm) Depth(mm) Weight(kg) SINGLE CABINET 12.5 TWO CABINETS DIGITAL KEYSET (ALL MODELS) – ON MODULE DPIM DOOR PHONE Environmental Limits 0 – 40 °C OPERATING TEMPERATURE –10.5 – 70 °C...
  • Page 17 DCS Compact II General Description Chapter 2. Hardware Descriptions Keyset LED Indications (Except Basic 6B keyset) Condition LED Color LED On LED Off – Line Idle Red/Green Steady – Line In Use Amber 500 ms 500 ms Recall Red/Green 500 ms...

  • Page 18: Chapter 3 Station Equipment

    DCS Compact II General Description Chapter 3. Station Equipment CHAPTER 3 Station Equipment 3.1 LCD 24B Model Keyset (Figure 3–1) • Built–in speakerphone • 24 programmable soft keys (16 with tri–colored LEDs) • Eight fixed–function keys • 32–character display (2 x 16) with three associated soft keys and a scroll key •...

  • Page 19: Std 24B Model Keyset (Figure 3-2)

    DCS Compact II General Description Chapter 3. Station Equipment 3.2 STD 24B Model Keyset (Figure 3–2) • Built–in speakerphone • 24 programmable soft keys (16 with tri–colored LEDs) • Eight fixed–function keys • UP/DOWN buttons for digital control of speaker, handset and ringer volumes •...

  • Page 20: Lcd 12B Model Keyset (Figure 3-3)

    DCS Compact II General Description Chapter 3. Station Equipment 3-3 LCD 12B Model Keyset (Figure 3–3 ) • Built–in speakerphone • 12 programmable soft keys (8 with tri–colored LEDs) • Eight fixed–function keys • 32–character display (2 x 16) with three associated soft keys and a scroll key •...

  • Page 21: Enhanced 6B Model Keyset (Figure 3-5)

    DCS Compact II General Description Chapter 3. Station Equipment 3.5 Enhanced 6B Model Keyset (Figure 3–5) • Built–in Speakerphone • 6 programmable keys • Four fixed function keys • UP/DOWN buttons for digital control of speaker, handset and ringer volumes •...

  • Page 22: Door Phone Interface Module

    DCS Compact II General Description Chapter 3. Station Equipment 3.7 Door Phone Interface Module (DPIM – Figure 3–8) and Door Phone (Figure 3–9) • The DPIM adapts any DLI circuit for use with the door phone unit • Commonly used to request entry through locked doors (interior or exterior) or as a room monitoring box •...

  • Page 23: Chapter 4 Features

    DCS Compact II General Description Chapter 4. Features CHAPTER 4 Features 4.1 System Features Executive/Secretary Pooling Account Code Entry External Music Interfaces Forced External Page Interfaces Voluntary Flash Key Operation All Call Voice Page Flexible Numbering Attention Tone Flexible Ringing...

  • Page 24: System Feature Descriptions

    DCS Compact II General Description Chapter 4. Features 4.2 System Feature Descriptions Account Code Entry Station users may enter an account code (maximum 12 digits) before hanging up from a call. This account code will appear in the last column of the SMDR printout for that call record.

  • Page 25: Auto Attendant

    DCS Compact II General Description Chapter 4. Features Forced When a station is programmed for forced authorization the user must always enter this code before dialing is allowed. The dialed authorization code is verified from a system list of 100 entries.

  • Page 26: Call Forwarding

    DCS Compact II General Description Chapter 4. Features Branch Groups Each station can assign its branch group. There are 20 branch groups in DCS Compact II. When incoming or intercom call is ringing on station, any other stations that included the same branch group can answer by lifting the handset or pressing the speaker or ANS/RLS button.

  • Page 27: Call Pickup

    DCS Compact II General Description Chapter 4. Features This feature forwards C.O. calls to an external number via a central office trunk if allowed by class of service. These C.O. calls forward only after the programmable external call forward delay timer expires.

  • Page 28: Chain Dialing

    DCS Compact II General Description Chapter 4. Features Call Waiting/Camp–On Busy stations are notified that a call is waiting (camped–on) when they receive a tone. The tone will be repeated at a programmable interval. Keysets receive an off–hook ring signal through the speaker and single line stations receive a tone in the handset.
  • Page 29 DCS Compact II General Description Chapter 4. Features At any time during an incoming call that provides CLIP information, you may press the STORE key. This save the CLIP numbers as a speed dial number in your personal speed dial list.
  • Page 30 Caller ID service is required on TAPI and TSAPI inbound call applications that use the CLIP information to display computer records in conjunction with the presentation of the call to the station on the DCS Compact II system. TAPI and TSAPI are described below.

  • Page 31: Data Security

    DCS Compact II General Description Chapter 4. Features physical connection from the Novell Telephony server to the DCS Compact II is an EIA–232 connection via a Samsung Serial Interface Module (SIM). Conference The system allows five simultaneous conferences. Add–On (5 PARTIES) Any combination of up to five parties (stations or outside lines) can be joined together in an add–on conference.

  • Page 32: Distinctive Ringing

    DCS Compact II General Description Chapter 4. Features Outside lines may be programmed to bypass the operator(s) and ring directly at any station or group of stations. Direct Inward System Access (DISA) Users can call in on specific DISA lines at any time, input a security code and receive system dial tone.

  • Page 33: Door Phones

    DCS Compact II General Description Chapter 4. Features Door Lock Release (Programmable) After answering a call from the door phone, users can dial a code to activate a contact closure. This can be used to operate a customer–provided electric door lock release mechanism.

  • Page 34: Flexible Numbering

    Chapter 4. Features WARNING BARGE–IN WITHOUT TONE MAY VIOLATE THE LAW CONCERNING THE RIGHT TO PRIVACY. SAMSUNG ELECTRONICS CO. LTD IS IN ANY WAY RESPONSIBLE FOR THE POSSIBLE MISUSE OF THIS FEATURE. Executive/Secretary Pooling Each keyset may be defined as a BOSS or a SECRETARY in system programming.

  • Page 35: Hot Line

    DCS Compact II General Description Chapter 4. Features the digit 5. These can be changed but will affect other feature access codes. All user guides are written using the default numbering plan. Flexible Ringing Each C.O. line can be programmed to ring at any station or station group. Each line can be assigned a day ring destination and a night ring destination.
  • Page 36 ISDN Service For DCS Compact II, there are two kinds of BRI cards and PRI card. One BRI card contains two Basic Rate access ports, the other contains four Basic Rate access ports.

  • Page 37: Night Service

    DCS Compact II General Description Chapter 4. Features Meet Me Page and Answer After a user makes a Meet Me Page, the user may remain off–hook to allow the paged party to meet the user for a private conversation. Memory Protection In the event that power is lost to the system, all customer data contained in memory is retained for approximately seven days.

  • Page 38: Power Failure Transfer

    The operator presses the NIGHT key and then dials a passcode to change day mode to night mode operation. l Holiday There are 60 holiday tables. If it is holiday, DCS Compact II operates on night mode. Operator Group Any number of stations can contain 30 stations to answer incoming calls. Calls to this group can be set for distributed, sequential or unconditional ringing.

  • Page 39: Private Lines

    DCS Compact II General Description Chapter 4. Features Prime Line Selection Any station can be programmed to select a specific line, line group, telephone number. Private Lines For private line use, stations can be prevented from dialing and/or answering any line.

  • Page 40: Speed Dial Numbers

    DCS Compact II General Description Chapter 4. Features Single line ports allow for connection of a variety of single line telephones plus facsimile machines, answering machines, loud bells, computer modems, cordless phones and credit card machines. When connecting customer–provided equipment to these extensions, compatibility should be checked before purchasing to ensure correct operation.
  • Page 41 DCS Compact II General Description Chapter 4. Features System Directory Each station, station group and outside line can have an 11–character directory name. This name appears on keyset displays to provide additional information about lines and stations. Station Message Detail Recording (SMDR) (Call Logging) The systems provide, via Miscellaneous card, records of calls made, received and transferred.
  • Page 42 DCS Compact II General Description Chapter 4. Features Transfer System operation permits station users to transfer calls to other stations in the system. Transfers can be screened, unscreened or camped–on to a busy station. Trunk Groups (11) Outside lines can be grouped for easy access by dialing a code or pressing a button.

  • Page 43: Station Features

    DCS Compact II General Description Chapter 4. Features Statistics Average Ring Time..........0.09 Number of Times All Agents Busy....Average Time In Queue........0:00 Total Calls Received........... Longest Wait Time..........0:09 Agent Calls Average Ring RECEIVED CALL TIME TIME 1:37...

  • Page 44: Station Feature Descriptions

    DCS Compact II General Description Chapter 4. Features Add–On Module Off–Hook Ringing Appointment Reminder Off–Hook Voice Announce Automatic Hold One Time Do Not Disturb Automatic Privacy One–Touch Dialing Keys Background Music On–Hook Dialing Busy Station Callback Programmable Keys Busy Station Indications (BLF)

  • Page 45: Automatic Privacy

    DCS Compact II General Description Chapter 4. Features CALL button automatically puts the call on hold when this feature is enabled. Pressing TRSF, CONFERENCE, PAGE or a DSS key will always automatically place the call on hold. This type of automatic hold is not a user–selectable option.

  • Page 46: Door Lock Release

    DCS Compact II General Description Chapter 4. Features station that is forwarded. The TRSF key also lights if Forward All is set and no key is programmed for Forward All. Keyset users can also be given an external call forward button to forward their calls to an external phone number.

  • Page 47: Group Listening

    DCS Compact II General Description Chapter 4. Features Pressing the HOLD button twice will hold a call exclusively at a station so no other station can pick up that call. Intercom calls are automatically placed on exclusive hold. Group Listening This feature allows users to turn on the speaker while using the handset.
  • Page 48 DCS Compact II General Description Chapter 4. Features that a message is waiting. Message waiting indications can be left for any station or group of stations. Mute Microphone/Handset Any keyset user can mute the keyset's handset transmitter by pressing the MUTE key.
  • Page 49 DCS Compact II General Description Chapter 4. Features LCD 24B and STD 24B keysets have 24 programmable keys; LCD 12B and STD 12B keysets have 12; STD 6B keysets have 6. Each key can be programmed for different uses to personalize each phone. Examples of keys include individual outside line, individual station, group of lines, group of stations and one–touch...

  • Page 50: Volume Settings

    DCS Compact II General Description Chapter 4. Features • Auto Retry – When an outside number is dialed and a busy signal is received, the auto retry feature can be used to reserve the outside line and automatically redial the number for a programmable number of attempts.

  • Page 51: Display Features

    DCS Compact II General Description Chapter 4. Features Each keyset may separately adjust the volume of the ringer, speaker, handset receiver, background music, page announcement and off–hook ring tone. Wall–Mountable Keysets Every keyset and add–on module comes equipped with a reversible base wedge that can be utilized as a wall–mount bracket.
  • Page 52 DCS Compact II General Description Chapter 4. Features The system can automatically time outside calls and show the duration in minutes and seconds. Station users may manually time calls by pressing the TIMER button. Call For Group Identification When a call is made to a station group, the display shows [CALL FOR] and the user's group number.
  • Page 53 Abandon Call List (50) The DCS Compact II has a system–wide abandon call list that stores CLIP information for the last 50 calls that rang but were not answered. The list is accessed using the operator's passcode. When reviewing this list, you are provided options to CLEAR the entry or DIAL the number.
  • Page 54 DCS Compact II General Description Chapter 4. Features In the idle condition, the current date and time are conveniently displayed. Display keysets can have 12– or 24–hour clock in either ORIENTAL or WESTERN display format with information shown in uppercase or lowercase letters.

  • Page 55: Soft Keys

    DCS Compact II General Description Chapter 4. Features Soft Keys Below the display are three soft keys and a SCROLL button. These keys allow the user to access features in his/her class of service without requiring the keyset to have designated feature keys.

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