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Dell PowerEdge R430 Owner's Manual
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Dell PowerEdge R430 Owner's Manual

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Dell PowerEdge R430
Owner's Manual
Regulatory Model: E28S Series
Regulatory Type: E28S001

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Summary of Contents for Dell PowerEdge R430

  • Page 1 Dell PowerEdge R430 Owner's Manual Regulatory Model: E28S Series Regulatory Type: E28S001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Table Of Contents

    Contents 1 About your system....................8 ..................... 8 Front-panel features and indicators ..........................14 LCD panel features ..........................15 Home screen ............................15 Setup menu ............................. 15 View menu ...........................16 Diagnostic indicators ......................... 17 Hard-drive indicator codes ....................18 Back-panel features and indicators ..........................
  • Page 4 ...........................42 About Boot Manager ........................ 42 Entering Boot Manager ......................42 Boot Manager main menu ......................42 About Dell Lifecycle Controller ........................43 Changing the boot order .......................43 Choosing the system boot mode ....................43 Assigning a system and setup password ................ 44 Using your system password to secure your system ............
  • Page 5 ................... 65 Installing a 3.5 inch hard-drive blank ...................... 65 Removing a cabled hard drive ......................66 Installing a cabled hard drive ....................67 Removing a hot-swap hard drive ....................68 Installing a hot-swap hard drive ..........69 Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter ..........
  • Page 6 ........................97 Installing a processor ............................ 99 Power supplies .......................... 99 Hot Spare feature ..................100 Removing a redundant power supply ...................101 Installing a redundant power supply ................102 Removing a non-redundant power supply ..................103 Installing a non-redundant power supply ..................104 Removing the power supply unit blank ..................
  • Page 7 ..............142 When to use the Embedded System Diagnostics ..........142 Running the Embedded System Diagnostics from Boot Manager .....142 Running the Embedded System Diagnostics from the Dell Lifecycle Controller ......................143 System diagnostic controls 7 Jumpers and connectors................144 ......................144 System board jumper settings .........................145...

  • Page 8: About Your System

    About your system The Dell PowerEdge R430 is a rack server that supports up to two processors based on the Intel Xeon EP E5-2600 v3 family, up to 12 DIMMs, and up to ten hard drives/SSDs. The R430 systems are available in the following configurations:...
  • Page 9 USB regular USB port or provide access to the iDRAC port features. For more information, see the iDRAC User’s Guide at dell.com/esmmanuals. USB connector Allows you to connect USB devices to the system. The port is USB 2.0-compliant.

  • Page 10: Front-Panel Features And Indicators

    Item Indicator, Button, or Icon Description Connector Hard drives Up to four 3.5 inch hot-swappable hard drives/ SSDs. Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD +/-RW drive. Figure 2. Front-panel features and indicators—eight 2.5 inch hot-swappable hard-drives/SSDs chassis Item Indicator, Button, or Icon...
  • Page 11 USB regular USB port or provide access to the iDRAC port features. For more information, see the iDRAC User’s Guide at dell.com/esmmanuals. USB connector Allows you to connect USB devices to the system. The port is USB 2.0-compliant.
  • Page 12 USB regular USB port or provide access to the iDRAC port features. For more information, see the iDRAC User’s Guide at dell.com/esmmanuals. Diagnostic indicator The diagnostic indicator lights up to display error status. For more information, see Diagnostic indicators.
  • Page 13 Figure 4. Front-panel features and indicators—four 3.5 inch cabled hard-drive chassis Item Indicator, Button, or Icon Description Connector Power-on indicator, The power-on indicator lights when the system power button power is on. The power button controls the power supply output to the system. NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful...

  • Page 14: Lcd Panel Features

    The system's LCD panel provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention. For more information on error messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals. •...

  • Page 15: Home Screen

    SEL. This is useful when trying to match an LCD message with an SEL entry. Select Simple to display LCD error messages in a simplified user-friendly description. For more information on error messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals. Set home Select the default information to be displayed on the LCD Home screen.

  • Page 16: Diagnostic Indicators

    For more standby, and if any error information on error messages, see the Dell exists (for example, a failed Event and Error Messages Reference Guide fan or hard drive).

  • Page 17: Hard-Drive Indicator Codes

    Icon Description Condition Corrective action • Ambient temperature is too high. • External airflow is obstructed. Getting help. Memory The indicator blinks amber if See the system event log or system indicator a memory error occurs. messages for the location of the failed memory.

  • Page 18: Back-Panel Features And Indicators

    Drive-status indicator pattern (RAID only) Condition NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time. Blinks green, amber, and turns off Predicted drive failure Blinks amber four times per second Drive failed...
  • Page 19 Item Indicator, Button, or Icon Description Connector Video connector Allows you to connect a VGA display to the system. Ethernet connector 2 Integrated 10/100/1000 Mbps NIC connector. USB connector Allow you to connect USB devices to the system. The port is USB 2.0-compliant. USB connector Allow you to connect USB devices to the system.

  • Page 20: Nic Indicator Codes

    NIC indicator codes Figure 8. NIC indicators link indicator activity indicator Convention Indicator pattern Description Link and activity indicators The NIC is not connected to the network. are OFF Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps).
  • Page 21 NOTE: For AC power supplies, use only PSUs with the Extended Power Performance (EPP) label on the back. Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch condition or failure to power on. Flashing amber...

  • Page 22: Indicator Codes For Non-Redundant Power Supply

    Convention Power Indicator Condition Pattern CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator. Swapping the other power supply to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or vice versa, you must power down the system.

  • Page 23: Documentation Matrix

    Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting dell.com/QRL or by using your smartphone or tablet and a model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan...
  • Page 24 Figure 11. Quick Resource Locator...

  • Page 25: Performing Initial System Configuration

    Turn the system on by pressing the power button or using iDRAC. Turn on the attached peripherals. Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces: •...

  • Page 26: Installing The Operating System

    For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals. You can also remotely monitor and manage the server by using the Dell OpenManage Server Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For more information, see dell.com/openmanagemanuals.
  • Page 27 Download the drivers you require to a diskette drive, USB drive, CD, or DVD.

  • Page 28: Pre-Operating System Management Applications

    Your PowerEdge system has the following pre-operating system management applications: • System Setup • Boot Manager • Dell Lifecycle Controller Navigation keys The navigation keys can help you access the pre-operating system management applications. Description <Page Up> Moves to the previous screen.

  • Page 29: Entering System Setup

    The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You can enable or disable various iDRAC parameters by using the iDRAC Settings utility. For more information about this utility, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals. Device Settings Enables you to configure device settings.

  • Page 30: System Information Screen

    Menu Item Description Serial Communication Displays options to enable or disable the serial ports and specify related features and options. System Profile Settings Displays options to change the processor power management settings, memory frequency, and so on. System Security Displays options to configure the system security settings like, system password, setup password, TPM security, and so on.

  • Page 31: Processor Settings Screen

    Menu Item Description Spare with Advanced ECC Mode. By default, the Memory Operating Mode option is set to Optimizer Mode. NOTE: The Memory Operating Mode can have different defaults and available options based on the memory configuration of your system. Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported.

  • Page 32: Sata Settings Screen

    Menu Item Description DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default, the DCU IP Prefetcher option is set to Enabled. Execute Disable Enables or disables the execute disable memory protection technology. By default, the Execute Disable option is set to Enabled. Logical Processor Idling Enables or disables the operating system capability to put logical processors in the idling state in order to reduce power consumption.
  • Page 33 Menu Item Description Port A Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Model Displays the drive model of the selected device.
  • Page 34 Menu Item Description Capacity Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives. Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.

  • Page 35: Boot Settings Screen

    Menu Item Description Drive Type Displays the type of drive attached to the SATA port. Capacity Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives. Boot Settings screen You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI. It also allows you to specify the boot order.

  • Page 36: Integrated Devices Screen Details

    Integrated Devices screen details The Integrated Devices screen allows you to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. In the System Setup Main Menu, click System BIOS → Integrated Devices. Menu Item Description USB 3.0 Setting...

  • Page 37: Serial Communication Screen

    automatically used as the primary display even if the Embedded Video Controller setting is Disabled. Current State of Embedded Video Controller Displays the current state of the Embedded Video Controller. Current State of Embedded Video Controller is a read only field, indicating the current state for the Embedded Video Controller.

  • Page 38: System Profile Settings Screen

    You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the System Profile is set to Custom.

  • Page 39: System Security Settings Screen

    Menu Item Description Energy Efficient Turbo Enables or disables the Energy Efficient Turbo. Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted within the turbo range based on workload. Enables or disables the processor to switch to a minimum performance state when it is idle.
  • Page 40 Menu Item Description Intel AES-NI Improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default. System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system.

  • Page 41: Miscellaneous Settings Screen

    Menu Item Description Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image using the certificates in the Secure Boot Policy. Secure Boot is disabled by default. Secure Boot Policy When Secure Boot policy is Standard, the BIOS uses the system manufacturer’s key and certificates to authenticate pre-boot images.

  • Page 42: About Boot Manager

    Launches system utilities menu such as system diagnostics and UEFI shell. About Dell Lifecycle Controller Dell Lifecycle Controller allows you to perform useful tasks such as configuring BIOS and hardware settings, deploying an operating system, updating drivers, changing RAID settings, and saving hardware...

  • Page 43: Changing The Boot Order

    For more information about Dell Lifecycle Controller, see the documentation at dell.com/ esmmanuals. Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The instructions given below may vary if you have selected BIOS for Boot Mode.

  • Page 44: Using Your System Password To Secure Your System

    Steps To enter System Setup, press <F2> immediately after a power-on or reboot. From the System Setup Main Menu, select System BIOS and press <Enter>. The System BIOS screen is displayed. On the System BIOS screen, select System Security and press <Enter>. The System Security screen is displayed.

  • Page 45: Deleting Or Changing An Existing System And/Or Setup Password

    Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.

  • Page 46: Idrac Settings Utility

    NOTE: Accessing some of the features on the iDRAC Settings utility requires the iDRAC Enterprise License upgrade. For more information on using iDRAC, see the iDRAC User's Guide at dell.com/esmmanuals. Entering the iDRAC Settings utility Turn on or restart the managed system.

  • Page 47: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 48: Recommended Tools

    Related Links Installing the front bezel Installing the system cover Recommended tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #1 and #2 Phillips screwdriver • Wrist grounding strap connected to ground Front bezel (optional) Installing the front bezel Hook the right end of the bezel onto the chassis.

  • Page 49: Removing The Front Bezel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 50: Installing The System Cover

    Figure 13. Removing and installing the system cover latch release lock latch system cover Related Links Removing the front bezel Installing the system cover Prerequisites Ensure that you read the Safety instructions. Steps Align the slots of the system cover with the tabs on the chassis. Press the cover release latch, and push the cover toward the front of the chassis until the latch locks into place.

  • Page 51: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 52 processor 1 memory-module socket (A3, A7, A4, A8) cooling fan (5) optical drive (optional) Figure 15. Inside the System—with redundant power supplies control panel hard drive/SSD backplane cable routing latch power interposer board power supply units (2) PCIe expansion card riser (optional) memory-module socket (B3, B4) processor 2 memory-module socket (B1, B2)

  • Page 53: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 54: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 55 Memory channels are organized as follows: Processor 1 channel 0: memory sockets A1 and A5 channel 1: memory sockets A2 and A6 channel 2: memory sockets A3 and A7 channel 3: memory sockets A4 and A8 Processor 2 channel 0: memory sockets B1 channel 1: memory sockets B2 channel 2: memory sockets B3 channel 3: memory sockets B4...

  • Page 56: General Memory Module Installation Guidelines

    The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Operating Frequency (in Maximum DIMM Rank/Channel Channel MT/s) 1.2 V RDIMM 2133, 1866, 1600, 1333 Dual rank or single rank 2133, 1866, 1600, 1333 Dual rank or single rank General memory module installation guidelines Your system supports Flexible Memory Configuration, enabling the system to be configured and run in...

  • Page 57: Sample Memory Configurations

    • DIMMs installed in memory sockets with white release levers must be identical and similar rule applies for sockets with black release levers. This ensures that identical DIMMs are installed in matched pairs - for example, A1 with A2, A3 with A4, A5 with A6, and so on. NOTE: Advanced ECC with Mirroring is not supported.
  • Page 58 System DIMM Size Number of DIMM Rank, DIMM Slot Population Capacity (in (in GB) DIMMs Organization, and Frequency 1R, x8, 2133 MT/s, A1, A2, A3, A4, A5, A6 1R, x8, 1866 MT/s 2R, x8, 2133 MT/s, A1, A2, A3, A4, A5, A6 2R, x8, 1866 MT/s 2R, x4, 2133 MT/s, A1, A2, A3, A4, A5, A6...

  • Page 59: Removing Memory Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 60: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 61 NOTE: Retain the removed memory-module blank(s) for future use. CAUTION: To prevent damage to the memory module or the memory-module socket during installation, do not bend or flex the memory module; insert both ends of the memory module simultaneously. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket.

  • Page 62: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 63: Installing A 2.5 Inch Hard-Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 64: Removing A 3.5 Inch Hard-Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 65: Installing A 3.5 Inch Hard-Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 66: Installing A Cabled Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 67: Removing A Hot-Swap Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 68: Installing A Hot-Swap Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Installing A 2.5 Inch Hard Drive Into A 3.5 Inch Hard-Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 70: Removing A 2.5 Inch Hard Drive From A 3.5 Inch Hard-Drive Adapter

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 71: Removing A Hard-Drive Adapter From A Hard-Drive Carrier

    Figure 24. Removing and installing a hard-drive adapter into a 3.5 inch hard-drive carrier 3.5 inch hard-drive carrier screw (5) hard-drive adapter 2.5 inch hard drive Removing a hard-drive adapter from a hard-drive carrier Prerequisites Ensure that you read the Safety instructions.

  • Page 72: Installing A Hard Drive Into A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 73: Installing An Ultra Slim Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 74: Removing The Standard Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 75: Installing The Standard Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 76: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 77: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 78: Internal Usb Memory Key (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 79: Expansion Cards And Expansion-Card Risers (Optional)

    Figure 29. Replacing the internal USB key USB memory key USB memory key connector Next steps Follow the procedure listed in After working inside your system. While booting, press <F2> to enter the System Setup and verify that the USB key is detected by the system.

  • Page 80: Removing The Expansion-Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 81: Installing The Expansion-Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 82: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 83: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 84: Idrac Ports Card (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 85 Figure 32. Removing and Installing the iDRAC port card iDRAC port card holder iDRAC port screw (2) SD vFlash media card iDRAC port card iDRAC port card connector Next steps Install the expansion card, if applicable. Install the expansion-card riser. Follow the procedure listed in After working inside your system.

  • Page 86: Installing The Idrac Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 87: Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Installing An Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 89 Figure 34. Removing and installing the Internal Dual SD Module (IDSDM) Internal Dual SD module LED status indicator (2) SD card (2) SD card slot 2 SD card slot 1 IDSDM connector The following table describes the IDSDM indicator codes. Convention IDSDM indicator code Description...

  • Page 90: Installing The Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 91 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 92: Installing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 93: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 94 Figure 36. Removing and installing a processor heat sink captive screw (4) heat sink processor socket slot (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.
  • Page 95 Figure 37. Processor shield opening and closing lever sequence close first socket release lever lock icon processor open first socket release lever unlock icon Position your thumb firmly over the processor open first socket-release lever near the unlock icon and release the lever from the locked position by pushing down and out from under the tab. Similarly, position your thumb firmly over the processor close first socket-release lever near the lock icon and release the lever from the locked position by pushing down and out from under the tab.
  • Page 96 Figure 38. Removing and installing a processor close first socket-release lever pin-1 indicator of processor processor slot (4) processor shield open first socket-release lever socket socket keys (4) Hold the tab on the processor shield and rotate the processor shield upward until the open first socket-release lever lifts up.

  • Page 97: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 98 CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. b. Align the pin-1 indicator of the processor with the triangle on the socket. c. Place the processor on the socket such that the slots on the processor aligns with the socket keys on the socket.

  • Page 99: Power Supplies

    NOTE: For AC power supplies, use only PSUs with the Extended Power Performance (EPP) label on the back. Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch condition or failure to power on.

  • Page 100: Removing A Redundant Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 101: Installing A Redundant Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 102: Removing A Non-Redundant Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 103: Installing A Non-Redundant Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 104: Removing The Power Supply Unit Blank

    Next steps Follow the procedure listed in After working inside your system. Connect the power cable to the power supply and plug the cable into a power outlet. Removing the power supply unit blank If you are installing a second power supply unit, remove the power supply unit blank in the bay by pulling the blank outward.
  • Page 105 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 106: Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 107 Figure 43. Removing and Installing the 3.5 inch or 2.5 inch (x4) SAS/SATA backplane guide (2) hard-drive/SSD backplane release tab (2) backplane power cable backplane signal cable SAS_A connector on the backplane hard-drive/SSD connector (4)
  • Page 108 Figure 44. Cabling diagram—3.5 inch or 2.5 inch (x4) SAS/SATA backplane SW_RAID_A connector on the system SATA_CDROM connector on the board system board cable routing latch SAS_A connector on the backplane Optical Disk Drive (ODD) hard-drive backplane system board...
  • Page 109 Figure 45. Removing and installing the 2.5 inch (x8) SAS/SATA backplane hard-drive/SSD backplane backplane power cable backplane signal cable SAS_A cable connector release tab (2) SAS_B cable connector hard-drive/SSD connector (8)
  • Page 110 Figure 46. Cabling diagram—2.5 inch (x8) SAS/SATA backplane integrated storage controller card SATA_CDROM connector on the system board cable routing latch Optical Disk Drive (ODD) SAS_A connector on the backplane SAS_ B connector on the backplane hard-drive/SSD backplane system board...
  • Page 111 Figure 47. Removing and installing the 2.5 inch (x10) SAS/SATA backplane hard drive/SSD backplane backplane power cable release tab (2) SAS_A connector on the backplane hard drive/SSD connector (10) SAS_B connector on the backplane SAS_C connector on the backplane...
  • Page 112 Figure 48. Cabling diagram—2.5 inch (x10) SAS/SATA backplane SW_RAID_A connector on the system SW_RAID_B connector on the system board board SATA_HDD8 connector on the system SATA_HDD9 connector on the system board board cable routing latch SAS_A connector on the backplane SAS_B connector on the backplane SAS_C connector on the backplane hard drive/SSD backplane...

  • Page 113: Installing The Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 114 For an eight 2.5 inch hot-swappable hard-drive chassis, remove the screw (located at the bottom of the chassis) that secures the control panel to the chassis. For a ten 2.5 inch hot-swappable hard-drive chassis, Press the control panel latch and slide the control panel out of the chassis.
  • Page 115 Figure 50. Removing and installing the control panel—eight 2.5 inch hard-drives/SSDs chassis control panel notches (4) control panel module LCD connector cable...

  • Page 116: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 117: Removing The Control-Panel Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 118 Figure 52. Removing and installing the control-panel module—four cabled hard-drive chassis screw (2) control-panel module connector cable control panel module USB connector cable control panel LED-panel screw (2) LED panel...
  • Page 119 Figure 53. Removing and installing the control panel module—four hard-drive chassis control-panel module control-panel module screws (2) control-panel module connector cable display module cable USB connector cable...

  • Page 120: Installing The Control-Panel Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Power Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 122: Installing The Power Interposer Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 123: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 124 Figure 56. Removing and installing the system board screw (9) system board system board t-handle Related Links Removing the cooling shroud Removing memory module Removing a cooling fan Removing an expansion card Removing the expansion-card riser Removing the integrated storage controller card Removing a processor Removing an internal SD card...

  • Page 125: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 126 Use the Easy Restore feature to restore the service tag. See Restoring the Service Tag using Easy Restore. If the Service Tag is not backed up in the backup flash device, enter the system service tag manually. See Entering the system Service Tag using System Setup.

  • Page 127: Trusted Platform Module

    Service Tag. Once the Service Tag is entered, it cannot be updated or changed. Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/ esmmanuals. Trusted Platform Module The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate passwords, and create/store digital certificates.
  • Page 128 Figure 57. Installing the TPM TPM connector slot on the TPM connector plastic bolt slot on the system board Next steps Follow the procedure listed in After working inside your system. Re-enabling the TPM for BitLocker users Initialize the TPM. For more information on initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx.

  • Page 129: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 130: Troubleshooting A Serial I/O Device

    If the problem is resolved, restart the system, enter the System Setup, and check if the non- functioning USB ports are enabled. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved (older operating systems may not support USB 3.0).

  • Page 131: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 132: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 133: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 134: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 135: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 136: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 137: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 138: Troubleshooting A Tape Backup Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 139: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 140: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 141: System Messages

    System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

  • Page 142: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 143: System Diagnostic Controls

    Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks, Desktops and Servers) at dell.com/support/home.

  • Page 144: Jumpers And Connectors

    Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password, see Disabling a Forgotten Password. Table 5. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). The password reset feature is disabled (pins 4–6).

  • Page 145: System Board Connectors

    System board connectors Figure 58. System board jumpers and connectors Item Connector Description SYS_PWR_CONN (P1) 24-pin power connector FB_USB Front-panel USB connector PIB_CONN Power interposer board connector SATA_CDROM SATA connector CDROM MiniPERC PCIE_G3_X8 (CPU1) Mini PERC card connector SATA_TBU SATA connector tape backup unit SW_RAID_B Software RAID connector B CTRL_PNL...
  • Page 146 Item Connector Description TPM_MODULE Trusted platform module connector J_PSWD_NVRAM For more information, see System board jumper settings SLOT3 PCIE_G3_X16(CPU1) PCIe card connector 3 SLOT2 PCIE_G3_X16(CPU1) PCIe card connector 2 NOTE: The PCIE_G3_X8 and PCIE_G3_X16 are the two different types of risers supported on R430 systems.

  • Page 147: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 148: Technical Specifications

    Technical specifications Physical Height 42.8 mm (1.68 inch) Width With rack latches 482.4 mm (18.99 inch) Without rack latches 434.0 mm (17.08 inch) Depth (excludes bezel) 607.0 mm (23.9 inch) Weight (maximum) 19.9 kg (43.87 lb) Weight (empty) 16.73 kg (36.88 lb) Processor Processor type Intel Xeon EP E5-2600 v3 product family...
  • Page 149 Nearline SAS hard drives, or Up to four 2.5 inch hot-swappable SAS, SATA, SATA SSD, or Nearline SAS hard drives. NOTE: Four hard-drive systems support software RAID. For more information on software RAID, see the Dell PowerEdge RAID Controller (PERC) documentation at dell.com/support/home.
  • Page 150 Drives Eight hard-drive systems Up to eight 2.5 inch, hot-swappable SAS, SATA, SATA SSD, or Nearline SAS hard drives Ten hard-drive systems Up to ten 2.5 inch, hot-swappable SATA HDD or SATA SSD Optical drive Four hard-drive systems One optional slim SATA DV-DROM or DVD+/-RW drive NOTE: DVD devices are data only.
  • Page 151 Integrated Matrox G200 Video memory 16 MB shared Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Temperature Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 10°C to 35°C (50°F to 95°F) with no direct m or 3117 ft) sunlight on the equipment.
  • Page 152 Environmental specifications Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft). 35 °C to 40 °C (95 °F to 104 °F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft). 40 °C to 45 °C (104 °F to 113 °F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m (3,117 ft).
  • Page 153 Do not perform a cold startup below 5 °C. • Allow processor performance degrade. • Non-redundant power supplies are not supported. • Non Dell qualified peripheral cards and/or peripheral cards are not supported. • Maximum altitude for the operating temperature must be 3050 m (10,000 ft).

  • Page 154: Getting Help

    Documentation feedback If you have feedback for this document, write to documentation_feedback@dell.com. Alternatively, you can click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback. Quick Resource Locator (QRL) Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos.
  • Page 155 Figure 59. Quick Resource Locator...

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