Errors without messages
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
When I turn on the computer, nothing appears on the screen and
the computer does not beep while starting up.
Note: If you are not sure whether you heard any beeps, turn off
the computer; then turn it on again, and listen again. If you are
using an external monitor, see "Computer screen problems" on page
18.
If a user password is set, press any key to display the user
password prompt; then type the correct password and press Enter.
If the user password prompt does not appear, the brightness level
might be set to minimum brightness. Adjust the brightness level by
pressing Fn+F11.
If the screen still remains blank, make sure that:
v The battery is installed correctly.
v The ac adapter is connected to the computer and the power cord
is plugged into a working electrical outlet.
v The computer power is on. (Turn on the power switch again for
confirmation.)
If these items are properly set, and the screen remains blank, have
the computer serviced.
When I turn on the computer, nothing appears on the screen, but I
hear two or more beeps.
Make sure that the memory card is installed correctly. If it is, but
the screen is still blank, and you hear five beeps, have the computer
serviced.
When I turn on the computer, only a white cursor appears on a
blank screen.
Restore backed-up files to your Windows environment or the entire
contents of your hard disk to the original factory contents using
Rescue and Recovery. If you still see only the cursor on the screen,
have the computer serviced.
My screen goes blank while the computer is on.
Your screen saver or power management may be enabled. Do one
of the following to exit from the screen saver or to resume from
sleep or hibernation mode:
v Touch the touch pad.
v Press a key.
v Press the power switch.
Solving computer problems
Chapter 3. Solving computer problems
15