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Dell Precision M3800 Owner's Manual

Dell Precision M3800 Owner's Manual

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Dell Precision M3800
Owner's Manual
Regulatory Model: P31F
Regulatory Type: P31F001

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Summary of Contents for Dell Precision M3800

  • Page 1 Dell Precision M3800 Owner's Manual Regulatory Model: P31F Regulatory Type: P31F001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.
  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer................5 ....................5 Before Working Inside Your Computer ........................6 Turning off Your Computer ....................6 Using power buttonUsing charms ....................6 After Working Inside Your Computer 2 Removing and Installing Components............. 8 ..........................8 Recommended Tools ...........................
  • Page 4 Assigning a System Password and Setup Password ..........41 Deleting or Changing an Existing System and/or Setup Password 4 Diagnostics......................43 ............43 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics ..........................44 Device Status Light 5 Technical Specifications................... 45 6 Contacting Dell....................51...
  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 6: Turning Off Your Computer

    CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Close the display and turn the computer upside-down on a flat work surface.
  • Page 7 CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard.
  • Page 8: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • #0 Phillips screwdriver •...
  • Page 9: Removing The Base Cover

    I/O board cable I/O board WLAN card video-card fan memory modules heatsink Figure 2. Front View keyboard touchpad palmrest display Removing the Base Cover Follow the procedures in Before Working Inside Your Computer. Close the display and turn the computer over. Turn the system badge flap over and place it on the base cover.
  • Page 10 Remove the screws that secure the base cover to the computer. Release and remove the base cover from the computer. NOTE: To remove the screws from the base cover, use a T5 Torx screwdriver. Lift up and remove the base cover from the computer.
  • Page 11: Installing The Base Cover

    Installing the Base Cover Place the base cover on the computer and snap it in place. Tighten the screws to secure the base cover to the computer. Turn the system badge flap over and snap it in place. Follow the procedures in After Working Inside Your Computer. Removing the System Badge Flap Follow the procedures in Before Working Inside Your Computer.
  • Page 12: Installing The System Badge Flap

    Flip the base cover and release the tab on the system badge flap from the slot on the base cover. Lift the system badge flap off the base cover. Installing the System Badge Flap Slide the tab on the system badge flap into the slot on the base cover and snap the system badge flap into place.
  • Page 13: Removing The Battery

    Removing the Battery Follow the procedures in Before Working Inside Your Computer. Remove the base cover. Perform the following steps to remove the battery: a. Disconnect the battery cable from the system board [1]. b. Remove the screws that secure the battery to the computer. c.
  • Page 14: Installing The Memory Module(S)

    Installing the Memory Module(s) Insert the memory module into the memory socket. Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and re-install it. Install the: a. battery b.
  • Page 15: Installing The Touchpad

    Installing the Touchpad Align the touchpad in its position on the computer. Tighten the screws to secure the touchpad to the computer. Connect the touchpad cable to the system board. Install the: a. battery b. base cover Follow the procedures in After Working Inside Your Computer. Removing the Hard Drive Follow the procedures in Before Working Inside Your Computer.
  • Page 16: Installing The Hard Drive

    Perform the following steps to remove the hard-drive bracket: a. Disconnect the hard-drive cable from the hard drive [1]. b. Remove the screws that secure the hard-drive bracket to the hard drive. c. Lift the hard drive off the hard-drive bracket [2]. Installing the Hard Drive Align the screw holes on the hard drive-bracket with the screw holes on the hard drive.
  • Page 17: Removing The Speakers

    Tighten the screws to secure the hard drive to the computer. Connect the hard-drive cable to the system board. Install the: a. battery b. base cover Follow the procedures in After Working Inside Your Computer. Removing the Speakers Follow the procedures in Before Working Inside Your Computer. Remove the: a.
  • Page 18: Removing The Wlan Card

    a. battery b. base cover Follow the procedures in After Working Inside Your Computer. Removing the WLAN Card Follow the procedures in Before Working Inside Your Computer. Remove the: a. base cover b. battery Perform the following steps to remove the WLAN card: a.
  • Page 19: Removing The Coin-Cell Battery

    Install the: a. battery b. base cover Follow the procedures in After Working Inside Your Computer. Removing the Coin-Cell Battery Follow the procedures in Before Working Inside Your Computer. CAUTION: Removing the coin-cell battery re-sets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
  • Page 20: Removing The Msata Card

    Follow the procedures in After Working Inside Your Computer. Removing the mSATA Card Follow the procedures in Before Working Inside Your Computer. Remove the: a. base cover b. battery Disconnect the I/O-board cable from the system board and I/O board. Remove the screw that secures the mSATA card to the computer.
  • Page 21: Installing The Msata Card

    Installing the mSATA Card Align the notch on the mSATA card with the tab on the mSATA-card connector. Insert the mSATA card into the mSATA-card connector. Tighten the screw to secure the mSATA card to the computer. Connect the I/O-board cable to the system board and I/O board. Install the: a.
  • Page 22: Installing The Fans

    Installing the Fans Perform the following steps to install the system fan: a. Place the system fan in its slot in the computer. b. Connect the system fan cable to the system board [1]. c. Connect the camera cable to the I/O board [2]. d.
  • Page 23: Installing The Heatsink

    a. Remove the screws that secure the heatsink to the system board. b. Lift the heatsink off the system board. Installing the Heatsink Align the screw holes on the heatsink with the screw holes on the system board. Tighten the screws to secure the heatsink to the system board. Install the: a.
  • Page 24: Installing The Power Connector

    Installing the Power Connector Tighten the screw to secure the power connector to the palmrest assembly. Route the power connector cable under the display hinge. Connect the following cables to the system board: a. touch panel b. power connector Install the: a.
  • Page 25: Installing The I/O Board

    Installing the I/O Board Tighten the screws to secure the I/O board to the computer. Connect the following cables to the I/O board: a. camera b. fan c. coin-cell battery Connect the I/O board cable to the I/O board and the system board. Install the: a.
  • Page 26 b. touch panel c. hard drive d. display Lift the connector latches [1] to disconnect [2] the following cables from the system board: a. keyboard backlight b. touchpad c. keyboard (after peeling off the tape and lifting the connector latch) d.
  • Page 27: Installing The System Board

    Installing the System Board Align the system board on the computer. Tighten the screws and the captive screws to secure the system board to the computer. Slide the keyboard cable in the connector and press down on the connector latch to secure the cable.
  • Page 28: Removing The Keyboard

    Removing the Keyboard Follow the procedures in Before Working Inside Your Computer. Remove the: a. base cover b. battery c. fans d. heatsink e. mSATA card f. memory module(s) g. system board h. hard drive Peel off the Mylar tape from the keyboard [1]. Peel off the Mylar sheath to access the screws [2]. Remove the screws that secure the keyboard to the computer.
  • Page 29: Installing The Keyboard

    Lift and remove the keyboard from the computer. Installing the Keyboard Tighten the screws to secure the keyboard to the computer. Affix the Mylar sheath to the screws on the keyboard. Affix the Mylar tape to the keyboard. Install the: a.
  • Page 30: Removing The Display Assembly

    d. mSATA card e. heatsink f. fans g. battery h. base cover Follow the procedures in After Working Inside Your Computer. Removing the Display Assembly Follow the procedures in Before Working Inside Your Computer. Remove the: a. base cover b. battery Disconnect and remove the following cables: a.
  • Page 31 Lift and remove the palmrest assembly from the display assembly. CAUTION: Lift the palmrest assembly slowly to avoid damaging the display assembly. Slide the palmrest assembly to release the display assembly.
  • Page 32: Installing The Display Assembly

    Installing the Display Assembly Align the palmrest assembly on the display assembly. Tighten the screws to secure the display hinges to the palmrest assembly. Route the touch panel, display, and camera cables through the routing tabs. Connect the following cables: a.
  • Page 33 heatsink power connector k. I/O board memory module(s) m. system board n. keyboard Remove the screws that secure the display hinges to the palmrest assembly. Lift the palmrest assembly away from the display assembly. CAUTION: Lift the palmrest assembly slowly to avoid damaging the display assembly. Remove the palmrest assembly away from the display assembly.
  • Page 34: Installing The Palmrest Assembly

    Installing the Palmrest Assembly Align the palmrest assembly on the display assembly. Tighten the screws to secure the display hinges to the palmrest assembly. Press down on the palmrest assembly to close the display. Install the: a. keyboard b. system board c.
  • Page 35: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 36: System Setup Options

    Allows you to set the date and time. BIOS Version Displays the BIOS version. Product Name Displays the product name. Dell Precision M3800 (Default Setting) Service Tag Displays the service tag. Asset Tag Displays the asset tag. None (Default Setting) CPU Type Displays the CPU type.
  • Page 37 Option Description None (Default Setting) System Memory Displays the size of the system memory. Extended Memory Displays the size of the extended memory. Memory Speed Displays the speed of the memory. Keyboard Type Displays the type of keyboard. Backlite (Default Setting) Table 4.
  • Page 38 Option Description Miscellaneous Devices Allows you enable or disable the various on board devices. The options are: • External USB Ports - Enabled (Default Setting) • USB Debug - Disabled (Default Setting) Table 5. Security Option Description Unlocked (Default Setting) Unlock Setup Status Admin Password Status Displays the status of the admin password.
  • Page 39 Option Description TPM Security This option lets you control whether the Trusted Platform Module (TPM) in the system is enabled and visible to the operating system. When disabled the BIOS will not turn On the TPM During POST. The TPM will be non-functional and invisible to the operating system. When enabled, the BIOS will turn On the TPM during POST so that it can be used by the operating system.
  • Page 40: Updating The Bios

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Re-start the computer. Go to dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
  • Page 41: Assigning A System Password And Setup Password

    CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature disabled. Assigning a System Password and Setup Password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked.
  • Page 42 NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted. Press <Esc> and a message prompts you to save the changes. Press <Y> to save the changes and exit from the System Setup. The computer reboots.
  • Page 43: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 44: Device Status Light

    Device Status Light Icon Description Turns on when you turn on the computer.
  • Page 45: Technical Specifications

    Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 8. System Information Feature Specification System Chipset...
  • Page 46 Feature Specification Video controller and memory: NVIDIA Quadro K1100M , 2 GB GDDR5(4 Pcs 128Mx32), 1.5 V based Table 12. Audio Feature Specification Integrated dual-channel High-Definition audio Table 13. Communication Feature Specification Network adapter ethernet via USB-to-Ethernet Dongle provided in box NOTE: No RJ45 (10/100/1000Base-T, IPv6) provided.
  • Page 47 Feature Specification Active area (X/Y) 344.16 mm X 193.59 mm / 345.60 mm X 194.40 mm (13.5 inches X 7.62 inches / 13.60 inches X 7.65 inches) Maximum resolution 1920 X 1080 pixels / 3200 X 1800 pixels Maximum Brightness 400 nits Operating angle 0°...
  • Page 48 Feature Specification Hard Drives (optional) one internal 2.5 inch SATA HDD Solid State Drives (optional) one Solid State Drive (SSD), Full Mini Card (FMC) Size: 128 GB, 256 GB, 500 GB, 512 GB, and 1 TB Table 20. Battery Feature Specification Type Li-polymer 6-cell (61 Wh) / 6-cell (91 Wh)
  • Page 49 Feature Specification Dimensions: Height 22 mm (0.86 inches) Width 66 mm (2.59 inches) Depth 143 mm (5.62 inches) Temperature range: Operating 0 °C to 40 °C (32 °F to 104 °F) Non Operating –40 °C to 70 °C (–40 °F to 158 °F) Table 22.
  • Page 51: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to dell.com/support.

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