Canon iPF670 Series Basic Manual

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Table of Contents

Summary of Contents for Canon iPF670 Series

Page 1: Table Of Contents
Large Format Printer Series Basic Guide Preface Safety Precautions............2 Manuals for this printer........... 6 Handling Paper Handling rolls..............12 Handling sheets............20 Consumables and Maintenance Ink Tanks............... 24 Printheads..............29 Maintenance Cartridge..........35 Cleaning the Printer............39 Printer Parts Operations and Display Screen........43 Printer parts..............
Page 2: Basic Guide
Safety Precautions iPF670 Series Preface Preface Safety Precautions Safety Precautions Safety Precautions ............................2 Legal Notices ..............................4 Safety Precautions Safety Precautions Follow the warnings and precautions below to use the printer safely. Do not perform any operations or procedures other than as described in this manual.
Page 3: Cleaning The Printer
• If the printer emits smoke or strange odors, continuing to use the printer may cause a fire or electrical shock. Switch the printer off immediately and remove the power plug from the power outlet. Contact your Canon dealer Warning or support center.
Page 4: Legal Notices
Power button immediately to switch the printer off, unplug the printer power cable from the outlet, and then contact your Canon dealer or support center. If you continue to use the printer, this could cause a fire or electrical shock.
Page 5 Included battery contains Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail. Trademarks • Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of CANON INC. • Microsoft is a registered trademark of Microsoft Corporation. •...
Page 6: Manuals For This Printer
Manuals for this printer iPF670 Series Manuals for this printer Manuals for this printer Manuals for this printer ............................ 6 To view the User's Guide or Paper Reference Guide ..................6 About This User Manual ..........................10 Manuals for this printer Manuals for this printer This printer has the following manuals.
Page 7 Series To view the User's Guide or Paper Reference Guide Right-click the printer, and then click Properties (or Printer Properties). Click Preferences (or Printing Preferences) to display the Printing Preferences dialog box with the printer name added to the title.
Page 8 To view the User's Guide or Paper Reference Guide iPF670 Series To display User's Guide, click User's Guide. Alternately, to display Paper Reference Guide, click Paper Reference Guide. • Mac OS The basic instructions for displaying the User's Guide or Paper Reference Guide from imagePROGRAF Print- monitor are as follows.
Page 9 Series To view the User's Guide or Paper Reference Guide Click Utility. Click Open Printer Utility. Click Support. Basic Guide...
Page 10 About This User Manual iPF670 Series Click the User Manual button. To display User's Guide, click User's Guide. Alternately, to display Paper Reference Guide, click Paper Reference Guide. About This User Manual About This User Manual • Symbols The following symbols are used in this user manual to indicate safety information and explanations on restric- tions or precautions in use.
Page 11 Series About This User Manual Keyboard keys Example: Press the Tab key. • Cross-reference Other pages or manuals that provide related information are indicated as follows in this user manual. Cross-reference in the same user manual Example: see "Menu Structure."...
Page 12: Handling Paper Handling Rolls
Attaching the Roll Holder to Rolls iPF670 Series Handling Paper Handling Paper Handling rolls Handling rolls Attaching the Roll Holder to Rolls ........................12 Loading Rolls in the Printer ..........................14 Removing the Roll from the Printer ........................ 17 Attaching the Roll Holder to Rolls Attaching the Roll Holder to Rolls When printing on rolls, attach the Roll Holder to the roll.
Page 13 Series Attaching the Roll Holder to Rolls Lift the Holder Stopper lever (a) from the shaft side to unlock it. Holding the Holder Stopper at the position indicated (b), remove it from the Roll Holder. Insert the respective attachments for the roll paper core on the Roll Holder and Holder Stopper.
Page 14: Loading Rolls In The Printer
Loading Rolls in the Printer iPF670 Series With the edge of the roll paper facing forward as shown, insert the Roll Holder from the right of the roll. Insert it firmly until the roll touches the flange (a) of the Roll Holder, leaving no gap.
Page 15 Series Loading Rolls in the Printer Press ▲ or ▼ to select "Load Roll Paper", and then press the OK button. • If any paper has been advanced that will not be used, a message is shown requesting you to remove it.
Page 16 Loading Rolls in the Printer iPF670 Series Holding the Roll Holder flange (a), guide the holder along the Roll Loading Slots (b) on both ends, keep- ing the holder level as you load it in the Roll Holder Slot. •...
Page 17: Removing The Roll From The Printer
Series Removing the Roll from the Printer • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing Important surface.
Page 18 Removing the Roll from the Printer iPF670 Series On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Paper tab ( • If the Tab Selection screen is not displayed, press the Menu button.
Page 19 Series Removing the Roll from the Printer Using both hands, rotate the Roll Holder toward the back to rewind the roll. Holding the Roll Holder flange (a), remove the holder from the Roll Holder Slot. • For instructions on removing the Roll Holder from rolls, see "Removing the Roll Holder from Rolls."...
Page 20: Handling Sheets
Loading Sheets in the Printer iPF670 Series Handling sheets Handling sheets Loading Sheets in the Printer ......................... 20 Removing Sheets ............................22 Loading Sheets in the Printer Loading Sheets in the Printer Follow these steps to load sheets in the printer.
Page 21 Series Loading Sheets in the Printer Slide the Width Guide (a) to align it with the mark for the size of paper you will load. Load a single sheet printing-side up in the Paper Feed Slot, with the right edge aligned with the Paper Alignment Guide (a) to the right of the Roll Cover.
Page 22: Removing Sheets
Removing Sheets iPF670 Series Move the Width Guide (a) carefully to match the size of paper loaded. Set the Width Guide against the edge of the paper to prevent the paper from becoming crooked or wrin- kled. Press the OK button.
Page 23 Series Removing Sheets Press ▲ or ▼ to select Yes, and then press the OK button. The paper is ejected from the front of the printer. Holding the paper, push the Release Lever back and remove the sheet. Pull the Release Lever forward.
Page 24: Consumables And Maintenance Ink Tanks
Replacing Ink Tanks iPF670 Series Consumables and Maintenance Consumables and Maintenance Ink Tanks Ink Tanks Replacing Ink Tanks Replacing Ink Tanks Compatible ink tanks For information on the compatible ink tanks for this printer, see "Ink Tanks." User's Guide ➔...
Page 25 Series Replacing Ink Tanks • Ink Tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced. Note Access the menu for Ink Tank replacement On the Tab Selection screen of the Control Panel, press ◀ or ▶...
Page 26 Replacing Ink Tanks iPF670 Series Hold the Ink Tank by the grips and remove it. Press the OK button. • Do not turn off the printer while the Ink Tank is removed. It may cause the interior of the Ink Tank Cover to become soiled.
Page 27 Series Replacing Ink Tanks Open the pouch and remove the Ink Tank. • Never touch the ink holes or electrical contacts. This may cause stains, damage the Ink Tank, and affect printing quality. Important Press the OK button and install the Ink Tank into the holder as shown, with the ink holes facing down.
Page 28 Replacing Ink Tanks iPF670 Series Make sure the Ink Lamp is lit in red. • If the Ink Lamp is not lit, reinstall the tank. Note Close the Ink Tank Cover. Basic Guide...
Page 29: Printheads
If the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu • If the Display Screen indicates "Open top cover and replace the printhead." • If your Canon dealer has advised you to replace the Printhead Compatible printheads For information on compatible printheads, see "Printhead." User's Guide ➔...
Page 30 Replacing the Printhead iPF670 Series • If the Tab Selection screen is not displayed, press the Menu button. Note Press the OK button. The Set./Adj. Menu is displayed. Press ▲ or ▼ to select Maintenance, and then press the OK button.
Page 31 Series Replacing the Printhead • Do not touch the Linear Scale (a) or Carriage Shaft (b). Touching these parts may damage Important them. Pull the Printhead Fixer Lever forward all the way to open it completely. Pull up the Printhead Fixer Cover to open it complete-...
Page 32 Replacing the Printhead iPF670 Series Remove the Printhead and press the OK button. • Never touch the metal contacts of the Carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the Carriage. These may damage the printer.
Page 33 Series Replacing the Printhead • The inside surface of the Protective Part (a) and Protective Part (b) is coated with ink to protect the nozzles. Be careful not to touch these surfaces when removing the caps. Important • The Printhead contains ink to protect the nozzles. We recommend removing Protective Part (b) as you hold it over the Printhead package or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area.
Page 34 Replacing the Printhead iPF670 Series Close the Top Cover. Ink now fills the system. • While ink is being filled, definitely do not remove the Ink Tank or Maintenance Cartridge. Ink may leak out. Important • After Printhead has been replaced and filled with ink, Head Posi. Adj. ( Auto(Advanced) ) is performed if you have selected Rep.P.head Print >...
Page 35: Maintenance Cartridge
Series Replacing the Maintenance Cartridge Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Replacing the Maintenance Cartridge Compatible maintenance cartridges For information on compatible maintenance cartridges, see "Maintenance Cartridge." User's Guide ➔ Precautions when handling the Maintenance Cartridge Take the following precautions when handling the Maintenance Cartridge.
Page 36 Replacing the Maintenance Cartridge iPF670 Series Access the menu for Maintenance Cartridge replacement On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( • If the Tab Selection screen is not displayed, press the Menu button.
Page 37 Series Replacing the Maintenance Cartridge At this point, open the Maintenance Cartridge Cover. Hold the used Maintenance Cartridge by the grip (a) with one hand and put your other hand under the Maintenance Cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
Page 38 Replacing the Maintenance Cartridge iPF670 Series • Always put the used Maintenance Cartridge back in the box and store the box on a flat surface. Also, seal the zipper thoroughly. Otherwise, ink may leak and cause stains. Important • Put the used Maintenance Cartridge in the plastic bag of the new cartridge, and dispose of it in accord- ance with local regulations.
Page 39: Cleaning The Printer
Series Cleaning Inside the Top Cover Cleaning the Printer Cleaning the Printer Cleaning Inside the Top Cover ........................39 Cleaning the Printhead ..........................41 Cleaning Inside the Top Cover Cleaning Inside the Top Cover Clean inside the Top Cover about once a month to maintain better printing quality and help prevent problems.
Page 40 Cleaning Inside the Top Cover iPF670 Series If paper dust has accumulated in the Vacuum holes (a) on the Platen or in the Borderless Printing Ink Grooves (b), use the Cleaning Brush (c), provided with the printer, to wipe it away.
Page 41: Cleaning The Printhead
Series Cleaning the Printhead • Do not use a dry cloth to wipe inside the Top Cover. This may create a static charge, which may attract dust and affect the printing quality. Important • Do not touch the Linear Scale (a) or Carriage Shaft (b).
Page 42 If printing does not improve even if you execute Head Cleaning B, try repeating Head Cleaning B once or twice. If this still does not improve printing, the Printhead may have reached the end of its useful life. Contact your Canon dealer for assistance. •...
Page 43: Printer Parts Operations And Display Screen
Series Control Panel Printer Parts Printer Parts Operations and Display Screen Operations and Display Screen Control Panel ..............................43 Menu Operations ............................45 Menu Structure .............................. 48 Control Panel Control Panel Display Screen Shows printer menus, as well as the printer status and messages.
Page 44 Control Panel iPF670 Series Stop button Cancels print jobs in progress and ends the ink drying period. Navigate button Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads, as well as other operations. (See "How to View Instructions with Navigate.") User's Guide ➔...
Page 45: Menu Operations
Series Menu Operations Menu Operations Menu Operations To view available menus organized on tabs, select a tab on the Tab Selection screen and press the OK button. For details, see "Menu Settings." User's Guide ➔ • When the Ink tab is selected and the OK button is pressed •...
Page 46 Menu Operations iPF670 Series • Press ▲ to access a higher menu in the menu list, and press ▼ to access a lower one. If items of the menu list are more than the lines of the screen, press ▲ and ▼ to scroll the menu. Items you select are highlighted.
Page 47 Series Menu Operations Specifying numerical values Follow these steps to enter numbers. In this example, network settings items are entered. Press the ◀ or ▶ button to move to the next field for input. Press the ▲ or ▼ button to enter the value.
Page 48: Menu Structure
Menu Structure iPF670 Series Menu Structure Menu Structure The menu structure is shown categorized by tab. The * on the right side of an item indicates the default value. The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress.
Page 49: Ink Menu
Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Paper Details Keep Paper Type Off* | On *1: For information on the types of paper the printer supports, refer to the Paper Reference Guide. (See "Displaying the Paper Reference Guide.")
Page 50: Set./Adj. Menu
Menu Structure iPF670 Series Set./Adj. Menu Limited items are displayed during printing. The displayed items are indicated by annotations. First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Test Print Nozzle Check | Status Print | Interface Print | GL2 Set Print | Paper Details | Print Job Log | Menu Map | Color...
Page 51 Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Palette B (Select the (Indicates (Specify the pen num- Width, Col- values of ber) or, and Line Width, Col- Attributes )
Page 52 Menu Structure iPF670 Series First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level DNS Host Name( *8 ) DNS Domain Name( *8 ) Ethernet Auto De- On* | Off Driver( *7 ) tect( *7 ) Comm.Mo...
Page 53 Series Menu Structure First Level Second Level Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level Use Remo- On* | Off teUI( *7 ) Reset PaprSetngs( *7 ) Show Job Off | On* Log( *7 ) Prep.MovePrinter...
Page 54: Printer Parts
Front iPF670 Series Printer parts Printer parts Front ................................54 Side ................................56 Top Cover (Inside) ............................57 Roll Cover (Inside) ............................58 Carriage ................................. 58 Ink Tank Cover (Inside) ..........................59 Front Front Roll Cover Open this cover to load rolls. (See "Roll Cover (Inside).") P.58...
Page 55 Series Front Cutter Rail The Cutter Unit passes over this rail to cut paper. Output Tray All printed documents are ejected from this slot. Ejection Guide Supports output paper. Top Cover Open this cover to install the Printhead and remove any jammed paper from inside the printer, as needed.
Page 56 Side iPF670 Series Side Side Manual Pocket Store printer manuals in this pocket. Ethernet Port Connect an Ethernet cable to this port. USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections. Carrying Handles When carrying the printer, have three people hold it by these handles on the back at both ends.
Page 57 Series Top Cover (Inside) Top Cover (Inside) Top Cover (Inside) Carriage Moves the Printhead. The carriage serves a key role in printing. (See "Carriage.") P.58 ➔ Carriage Shaft The Carriage slides along this shaft. Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed.
Page 58 Roll Cover (Inside) iPF670 Series Roll Cover (Inside) Roll Cover (Inside) Roll Holder Load the roll on this holder. Holder Stopper Secure rolls on the Roll Holder with this part. Roll Loading Slots Slide the Roll Holder along these slots.
Page 59 Series Ink Tank Cover (Inside) Angle Adjustment Lever Use this lever to fine-tune the printer to correct misalignment of printed lines. Printhead The printhead is equipped with ink nozzles. The carriage serves a key role in printing. Printhead Fixer Lever Locks the Printhead Fixer Cover.
Page 60: Printer Relocation
Preparing to Transfer the Printer iPF670 Series Printer Relocation Printer Relocation Preparing to Transfer the Printer Preparing to Transfer the Printer Preparing to Transfer the Printer ........................60 Reinstalling the Printer ........................... 63 Preparing to Transfer the Printer Preparing to Transfer the Printer To protect the internal parts in transit, always follow these steps before transferring the printer to a new location.
Page 61 If consumables must be replaced, the message "Consumables must be replaced. Call for service." is shown on the Display Screen and preparation is not possible. If this message is displayed, press the OK button and contact your Canon dealer for assistance. Remove the Ink Tank Open the Ink Tank Cover.
Page 62 Preparing to Transfer the Printer iPF670 Series • Store the ink tanks you removed with the ink holes (a) facing up. Otherwise, ink may leak and cause stains. Important Repeat steps 2 and 3 to remove all ink tanks. Push all ink tank lock levers closed until they click in- to place.
Page 63: Reinstalling The Printer
Series Reinstalling the Printer When the processing is complete, "Completed! Turn Power Off!!" is displayed. Press the Power button to turn the power off. Pack the printer Disconnect the power cord and interface cable. • Turn off the printer before you unplug it. It may damage the printer if you unplug it before it is off and transfer it in that state.
Page 64 Reinstalling the Printer iPF670 Series Assemble the stand (optional) If you are using the optional Stand, assemble the Stand by referring to the Printer Stand Setup Guide included with the Stand. • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a risk of injury or bending the Stand.
Page 65 Series Reinstalling the Printer Install the printer Install the printer on a table or other flat surface. If you will use the printer on an optional Stand, as- semble the Stand before mounting the printer on it, and then secure it with the Main Unit Securing Bolts.
Page 66 Reinstalling the Printer iPF670 Series Connect the power cord to the Power Supply Con- nector on the right side of the printer. Plug the power cord into the outlet. Press the power button to turn the printer on. Instructions are displayed on the Display Screen.
Page 67 Series Reinstalling the Printer Load the Roll Media in the printer. (See "Loading Rolls in the Printer.") P.14 ➔ Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Software (Windows).") P.68...
Page 68: Software Installation
Installing the Software iPF670 Series Software Installation Software Installation Installing the Printer Driver (Windows) Installing the Printer Driver (Windows) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide.
Page 69 Series Installing the Software • For USB connections, when the dialog box at right is displayed, make sure the printer is on Important and connect the printer and computer with the USB cable. On the Finish window, select Restart my comput- er now and click Restart.
Page 70: Installing The Printer Driver (Mac Os)
Installing the Software iPF670 Series Installing the Printer Driver (Mac OS) Installing the Printer Driver (Mac OS) Installing the Software Installing the Software The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide.
Page 71 Series Installing the Software After installation, click Exit. Basic Guide...
Page 72: Convenient Printer Driver Features
Print Preview iPF670 Series Convenient Printer Driver Features Convenient Printer Driver Features Print Preview ..............................72 Rotate Page 90 degrees (Converse Paper) ....................74 Borderless Printing ............................75 Large-Format Printing ............................ 76 Enlarged/Reduced Printing ........................... 77 Print Preview Print Preview Using the print preview function enables the following.
Page 73 Series Print Preview Configuring Settings in Mac OS Access the Main pane. Select the Print Preview check box. After you click Print, the Canon imagePROGRAF Preview window will be displayed. Basic Guide...
Page 74 Rotate Page 90 degrees (Converse Paper) iPF670 Series Rotate Page 90 degrees (Converse Paper) Rotate Page 90 degrees (Converse Paper) You can conserve roll paper by specifying particular settings as suitable for your original. When you print an original that is in portrait orienta- tion, the original is rotated 90 degrees before printing if it fits within the roll width.
Page 75: Borderless Printing
Series Borderless Printing Borderless Printing Borderless Printing In regular printing, a margin required by the printer is added around the original. With borderless printing, you can print documents without the margin, so that the printed image covers the entire surface of the pa- per.
Page 76: Large-Format Printing
Large-Format Printing iPF670 Series Large-Format Printing Large-Format Printing You can create vertical or horizontal banners by print- ing originals in banner formats on rolls. Originals created in Microsoft Word or other applica- tions in your preferred size can be enlarged to fill the width of roll paper by completing simple printer driver settings.
Page 77: Enlarged/Reduced Printing
Series Enlarged/Reduced Printing Enlarged/Reduced Printing Enlarged/Reduced Printing Originals can be printed at larger or smaller sizes, as desired. Configuring Settings in Windows Access the Page Setup sheet. Click the width of the loaded roll in the Roll Paper Width list.
Page 78: Adjustments For Better Print Quality
Automatic Adjustment to Straighten Lines and Colors iPF670 Series Adjustments for Better Print Quality Adjustments for Better Print Quality Adjusting the Printhead Adjusting the Printhead Automatic Adjustment to Straighten Lines and Colors Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Head Posi. Adj. to adjust the Printhead alignment.
Page 79 Series Automatic Adjustment to Straighten Lines and Colors On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( • If the Tab Selection screen is not displayed, press the Menu button.
Page 80: Adjusting The Feed Amount
Selecting a Feed Amount Adjustment Method iPF670 Series Adjusting the feed amount Adjusting the feed amount Selecting a Feed Amount Adjustment Method ....................80 Adjusting Line Length ............................ 81 Selecting a Feed Amount Adjustment Method Selecting a Feed Amount Adjustment Method Methods of adjusting the amount paper is fed are set in Adj.
Page 81: Adjusting Line Length
Series Adjusting Line Length Press ▲ or ▼ to select Automatic, Print Quality, or Print Length, and then press the OK button. Adjusting Line Length Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust Length to adjust the amount that paper is advanced.
Page 82 Adjusting Line Length iPF670 Series Press ▲ or ▼ to select Adjust Printer, and then press the OK button. Press ▲ or ▼ to select Feed Priority, and then press the OK button. Press ▲ or ▼ to select Adjust Length, and then press the OK button.
Page 83: Troubleshooting
Series Clearing Jammed Roll Paper Troubleshooting Troubleshooting Problems Regarding Paper Problems Regarding Paper Clearing Jammed Roll Paper ......................... 83 Clearing a Jammed Sheet ..........................86 Clearing Jammed Paper (Paper Feed Slot) ....................89 Roll paper cannot be inserted into the Paper Feed Slot ................91 Cannot load sheets ............................
Page 84 Clearing Jammed Roll Paper iPF670 Series Push the Release Lever back. Remove the jammed paper. • If paper is jammed inside the Top Cover Open the Top Cover and move the Car- riage to the left or right side manually, away from the jam.
Page 85 Series Clearing Jammed Roll Paper Close the Top Cover. • Do not touch the Linear Scale (a) or Carriage Shaft (b). This may stain your hands and dam- Important age the printer. • If paper from a roll is jammed by the Paper Feed Slot Remove the jammed paper from the Paper Feed Slot.
Page 86: Clearing A Jammed Sheet
Clearing a Jammed Sheet iPF670 Series • If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray. After removing the paper, make sure there are no other scraps of paper in the printer.
Page 87 Series Clearing a Jammed Sheet Remove the jammed paper. • If paper is jammed inside the Top Cover Open the Top Cover and move the Car- riage to the left or right side manually, away from the jam. •...
Page 88 Clearing a Jammed Sheet iPF670 Series • Do not touch the Linear Scale (a) or Carriage Shaft (b). This may stain your hands and dam- Important age the printer. • If the paper is jammed by the Paper Feed Slot Remove the jammed paper from the Paper Feed Slot.
Page 89: Clearing Jammed Paper (Paper Feed Slot)
Series Clearing Jammed Paper (Paper Feed Slot) Pull the Release Lever forward. Clearing Jammed Paper (Paper Feed Slot) Clearing Jammed Paper (Paper Feed Slot) Follow these steps to remove any scraps left in the Paper Feed Slot after you clear jammed sheets or roll paper.
Page 90 Clearing Jammed Paper (Paper Feed Slot) iPF670 Series Positioning your hands as shown, open the Roll Cov- Fold an A4 sheet lengthwise four times and insert it through the gap of the Paper Feed Slot. Push the scrap out toward the Platen.
Page 91: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Series Roll paper cannot be inserted into the Paper Feed Slot Pull the Release Lever forward. Roll paper cannot be inserted into the Paper Feed Slot Roll paper cannot be inserted into the Paper Feed Slot Cause Corrective Action The roll paper is warped.
Page 92: Depression On The Leading Edge Is Left
Depression on the leading edge is left iPF670 Series Cause Corrective Action In the Control Panel menu, Cutting Mode is set to Eject If the Cutting Mode is Eject, press the Cut button to cut the paper. or Manual. If the Cutting Mode is Manual, cut rolls with scissors or the like.
Page 93: Printing Does Not Start
Series The Data lamp on the Control Panel does not light up Printing does not start Printing does not start The Data lamp on the Control Panel does not light up .................. 93 The printer does not respond even if print jobs are sent ................93 Ink Filling..
Page 94: The Printer Stops During A Print Job
In the Control Panel, set Auto Rotate to Off and print again. cludes HP RTL commands when Auto (See "Menu Settings.") User's Guide ➔ Rotate is On in the Control Panel menu. The printer is damaged. Contact your Canon dealer for assistance. Basic Guide...
Page 95: Problems With The Printing Quality
Series Printing is faint Problems with the printing quality Problems with the printing quality Printing is faint ............................... 95 Paper rubs against the Printhead ........................96 The edges of the paper are dirty ........................96 The surface of the paper is dirty ........................97 The back side of the paper is dirty ........................
Page 96: Paper Rubs Against The Printhead
Paper rubs against the Printhead iPF670 Series Paper rubs against the Printhead Paper rubs against the Printhead Cause Corrective Action The type of paper specified in the Load paper of the same type as you have specified in the printer driver.
Page 97: The Surface Of The Paper Is Dirty
Series The surface of the paper is dirty Cause Corrective Action The Printhead is set too low in the In the Control Panel menu, set Head Height to Automatic. Control Panel menu. (See "Troubleshooting Paper Abrasion and Blurry Images.") User's Guide ➔...
Page 98: Banding In Different Colors Occurs
Banding in different colors occurs iPF670 Series Cause Corrective Action Colors have not been adjusted on the computer Adjust the settings of the color management software, referring to the software or monitor. documentation as needed. The Printhead nozzles are clogged.
Page 99: Image Edges Are Blurred Or White Banding Occurs
Series Image edges are blurred or white banding occurs Cause Corrective Action Printed colors may be uneven if you (See "Giving Priority to Particular Graphic Elements and Colors for Printing.") User's Guide ➔ set the Print Quality too low.
Page 100: The Length Of Printed Images Is Inaccurate In The Feeding Direction
The length of printed images is inaccurate in the feeding direction iPF670 Series Cause Corrective Action The type of paper specified in the printer Load paper of the same type as you have specified in the printer driver. driver does not match the type loaded in (See "Loading Rolls in the Printer.")
Page 101: Lines Are Misaligned
Series Lines are misaligned Cause Corrective Action The type of paper specified in the Press the Stop button and stop printing. printer driver does not match the type Change the type of paper in the printer driver and try printing again.
Page 102: Cannot Print Over A Network
Cannot connect the printer to the network iPF670 Series Cannot print over a network Cannot print over a network Cannot connect the printer to the network ....................102 Cannot print over a TCP/IP network ......................102 Cannot print over a Bonjour network ......................102...
Page 103: Installation Problems
The following procedure is for Windows 7. The method of removing printer drivers varies depending on the version of Windows. Note From the Windows start menu, select All Programs > Canon Printer Uninstaller > imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window. Select the printer in the list and click Delete.
Page 104 Removing Installed Printer Drivers iPF670 Series From the Windows start menu, select All Programs > imagePROGRAF Device Setup Utility > Uninstal- ler (imagePROGRAF Device Setup Utility) to start the wizard. In the wizard window, click Delete, and then click Next.
Page 105: Hp-Gl/2 Problems
Series With HP-GL/2, printing is misaligned HP-GL/2 problems HP-GL/2 problems With HP-GL/2, printing is misaligned ......................105 Lines or images are missing in printed HP-GL/2 jobs................. 105 Lines are printed too thick or thin in HP-GL/2 print jobs ................105 HP-GL/2 jobs are printed in monochrome (or color) ...................
Page 106 HP-GL/2 jobs are printed 6 mm larger than specified iPF670 Series HP-GL/2 jobs are printed 6 mm larger than specified HP-GL/2 jobs are printed 6 mm larger than specified Cause Corrective Action The page size of the HP-GL/2 print job, as created in the source appli- In the Control Panel menu, set PageSizeProcess1 to On.
Page 107: Other Problems
"Agitating" is displayed on the control panel. • After the printer is turned on In other cases, contact your Canon dealer. Messages advising to check the maintenance cartridge are not cleared Messages advising to check the maintenance cartridge are not cleared...
Page 108: Ink Level Detection
Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur as a result of refilling ink.
Page 109 Series Ink Level Detection A confirmation message is shown on the Display Screen about releasing ink level detection. After checking the message, press the ▶ button. After checking the message, press the ▶ button. Press ▲ or ▼ to select Yes, and then press the OK button.
Page 110 Ink Level Detection iPF670 Series A confirmation message about updating ink information is shown on the Display Screen. After checking the message, press the ▶ button. Press ▲ or ▼ to select Yes, and then press the OK button. Ink level detection is now released.
Page 111: Error Message Messages Regarding Paper
Series Paper mismatch Error Message Error Message Messages regarding paper Messages regarding paper Paper mismatch ............................111 MediaType Mismatch ........................... 111 The paper is too small..........................112 The paper is too small..........................112 PaprWidth Mismatch ............................ 113 Paper size not detected.
Page 112: The Paper Is Too Small
The paper is too small. iPF670 Series Cause Corrective Action When Detect Mismatch in the Control Pan- Replace the loaded paper with paper of the type and size you have specified in el menu is set to Pause, the type of paper the printer driver.
Page 113: Paprwidth Mismatch
Series PaprWidth Mismatch Cause Corrective Action The loaded paper is too small. (See "Removing the Roll from the Printer.") P.17 ➔ (See "Removing the Roll Holder from Rolls.") User's Guide ➔ Replace the roll with a roll 10 inches wide or larger.
Page 114: Insufficient Paper For Job
Insufficient paper for job iPF670 Series Cause Corrective Action Paper has been loaded If "Not finished printing. Finish printing remaining jobs?" is shown on the Display Screen, press askew, or warped paper the OK button. has been loaded. Printing will resume, starting from the page on which the error occurred.
Page 115: Roll Printing Is Selected, But Sheets Are Loaded
Series Roll printing is selected, but sheets are loaded. Cause Corrective Action You have attempted to print on a roll, (See "Loading Rolls in the Printer.") P.14 ➔ but no roll is loaded. Press ▲ or ▼ and select Stop Printing or press the Stop button to stop printing.
Page 116: Paper Jam
Paper jam iPF670 Series Cause Corrective Action A print job for printing on After removing the roll, load and print on a sheet of the type and size of paper you have specified sheets was sent when a roll in the printer driver.
Page 117: Paper Not Aligned With Right Guide
Series Paper not aligned with right guide. Paper not aligned with right guide. Paper not aligned with right guide. Cause Corrective Action When paper was loaded, it was not aligned with the guide on the right Follow these step to reload a sheet.
Page 118: End Of Paper Feed
End of paper feed. iPF670 Series Cause Corrective Action In other cases, the Cutter Contact your Canon dealer for assistance. Unit may be damaged. End of paper feed. End of paper feed. Cause Corrective Action Although an attempt was made to advance the paper manually, it reached Canceling manual advancing.
Page 119: Roll Paper Is Not Securely In Contact With Roll Holder
Series Roll paper is not securely in contact with roll holder. Cause Corrective Action The paper is loaded askew. Press ▲ or ▼ to select Fix Paper Position and straighten the paper so that the edges are be- tween the ink grooves for borderless printing.
Page 120: Messages Regarding Ink
Ink insufficient. iPF670 Series Messages regarding ink Messages regarding ink Ink insufficient.............................. 120 No ink left..............................120 Remaining level of the ink cannot be correctly detected. Check ink tank........... 120 Cannot detect ink level correctly. Close tank cover..................120 Close Ink Tank Cover ...........................
Page 121: Close Ink Tank Cover
Series Close Ink Tank Cover Close Ink Tank Cover Close Ink Tank Cover Cause Corrective Action The Ink Tank Cover is open. Close the Ink Tank Cover. Ink tank is empty. Ink tank is empty. Cause Corrective Action There is no ink left in an ink tank.
Page 122: Messages Regarding Printing Or Adjustment
Cannot adjust paper feed. iPF670 Series Messages regarding printing or adjustment Messages regarding printing or adjustment Cannot adjust printhead..........................123 Borderless printng not possible........................118 Cannot adjust paper feed..........................122 Check printed document..........................122 Cannot adjust paper feed.
Page 123: Messages Regarding Printheads
Series Cannot adjust printhead. Messages regarding printheads Messages regarding printheads Cannot adjust printhead..........................123 Wrong printhead............................123 Printhead error ............................. 123 Cannot recognize print head........................123 Execute printhead cleaning......................... 124 Cannot adjust printhead. Cannot adjust printhead.
Page 124: Execute Printhead Cleaning
Execute printhead cleaning. iPF670 Series Cause Corrective Action The Printhead cannot be recognized because it is not installed correctly. Reinstall the Printhead. (See "Replacing the Printhead.") P.29 ➔ Execute printhead cleaning. Execute printhead cleaning. Cause Corrective Action The Printhead noz- Follow these steps to clean the Printhead.
Page 125: Messages Regarding The Maintenance Cartridge
Series Insert the maintenance cartridge. Messages regarding the maintenance cartridge Messages regarding the maintenance cartridge Insert the maintenance cartridge......................... 125 Wrong maintenance cartridge........................125 Maint. cart. The level is low .......................... 125 No Maintenance Cartridge capacity......................125 Maintenance cartridge full.
Page 126: Messages Regarding Hp-Gl/2
This type of paper is not compatible with HP-GL/2. iPF670 Series Messages regarding HP-GL/2 Messages regarding HP-GL/2 This type of paper is not compatible with HP-GL/2..................126 GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) ..............126 GL2: W0502 The parameter is out of range.
Page 127: Other Messages
Turn off the printer and wait at least three seconds before restoring the power. If the message is displayed again, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. Basic Guide...
Page 128: Top Cover Is Open
You have uploaded firmware for a different model. Check the firmware version. Turn off the printer and wait a while before re- storing power, and then resend the firmware. If the message is displayed again, contact your Canon dealer for assis- tance. Multi-sensor error...
Page 129: Error Messages
Series Error Messages Error Messages Borderless printng not possible........................118 Cannot adjust paper feed..........................122 Cannot adjust printhead..........................123 Cannot detect ink level correctly. Close tank cover..................120 Cannot detect papr ............................117 Cannot recognize print head........................123 Check if ink tank is set, and its color and direction.
Page 130 Series Sheet printing is selected..........................115 The following ink tanks cannot be recognized.................... 121 The paper is too small..........................112 The paper is too small..........................112 The roll is empty............................115 This paper cannot be used.......................... 114 This type of paper is not compatible with HP-GL/2.
Page 131 Index Adjust Length ............80, 81 Removing printer drivers ..........103 Adjust Printer .............. 80 Removing the Roll ............17 Adobe RGB ..............5 Replace P.head ............30 Replacing Ink Tanks ............ 24 Roll Holder ......... 12, 15, 19, 54, 58, 63, 66 Rotate Page 90 degrees ..........

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