Cisco 8865NR Manuals

Manuals and User Guides for Cisco 8865NR. We have 9 Cisco 8865NR manuals available for free PDF download: Administration Manual, User Manual, Manual, Quick Start Manual

Cisco 8865NR Administration Manual (280 pages)

8800 Series for Cisco Unified Communications Manager

Brand: Cisco | Category: IP Phone | Size: 4.71 MB

Table of Contents
4
Cisco Ip Phone 8800 Series Documentation
17
Cisco Unified Communications Manager Documentation
17
Related Documentation
17
Cisco Product Security Overview
18
New and Changed Information
19
Power Outage
29
Power Negotiation over LLDP
30
VLAN Interaction
35
Cisco Unified Communications Manager Express Interaction
36
Phone Startup Overview
37
External Devices
38
USB Port Information
39
Phone Behavior During Times of Network Congestion
40
Cisco IP Phone Hardware

41
- Cisco IP Phone 8811
  43
- Cisco IP Phones 8841 and 8845
  44
  - Phone Connections
    45
  - Phone Connections
    46
- Cisco IP Phones 8861, 8865, and 8865NR
  47
- Buttons and Hardware
  48
  - Softkey, Line, and Feature Buttons
    50
Cisco IP Phone Installation

53
Cisco IP Phone Installation

55
- Enable Autoregistration for Phones
  56
- Install Cisco IP Phone
  57
- Set up Phone from Setup Menus
  59
  - Apply a Phone Password
    60
- Set up Wireless LAN
  61
- Configure Network Settings
  68
  - Load Server
    70
  - Set Domain Name Field
    77
  - Set SW Port Setup Field
    78
  - Set SSID Field
    79
  - Set 802.11 Mode Field
    80
  - Set IP Address Field
    81
  - Set Alternate TFTP Field
    82
  - Set up Phone to Not Use DHCP
    83
- Configure Phone Services for Users
  84
- Cisco Ip Phone Administration
  99
- Wireless Security Credentials
  114
- Pre-Shared Key Setup
  115
- Wireless Encryption
  116
- EAP-TLS Authentication Certificates
  117
- Install EAP-TLS Authentication Certificates
  118
- Export and Install Certificates on ACS
  119
- Export CA Certificate from ACS Using Internet Explorer
  120
- Install Authentication Server Root Certificate
  121
- PEAP Setup
  122
- Cisco IP Phone Administration
  123
- Install a User Certificate from the Phone Administration Web
  124
- Manually Remove a Security Certificate from the Phone Administration Web
  125
- SCEP Setup
  126
- Access 802.1X Authentication
  127
- X Authentication Options
  128
- Set Device Authentication Field
  129
CHAPTER 8 Cisco IP Phone Customization

131
- Custom Phone Rings
  131
- Set up Wideband Codec
  132
- Set up Idle Display
  133
CHAPTER 9 Phone Features and Setup

135
CHAPTER 10 Corporate and Personal Directory

213
CHAPTER 11 Cisco IP Phone Status

219
- Phone Information Fields
  220
- Display Status Messages Window
  221
- Display Network Information Screen
  226
- Display Wireless Statistics Screen
  230
- Display Call Statistics Window
  231
- Call Statistics Fields
  232
- Display Current Access Point Window
  233
- Cisco IP Phone Web
  235
- Device Information
  236
- Network Setup
  238
- Network Statistics
  244
- Access and Network Web
  245
- Device Logs
  247
- Request Information from the Phone in XML
  252
- Sample Callinfo Output
  253
- Sample Modeinfo Output
  254
CHAPTER 12 Troubleshooting 237

255
- General Troubleshooting Information
  255
- Startup Problems
  257
- Cisco IP Phone Does Not Register with Cisco Unified Communications Manager
  258
- Phone Cannot Connect to Server
  259
- Cisco Unified Communications Manager Phone Registration
  260
- Phone Reset Problems
  261
- Phone Resets During Heavy Network Usage
  262
- Phone Cannot Connect to LAN
  263
- CTL File Authenticates but Other Configuration Files Do Not Authenticate
  264
- Phone Does Not Register
  265
- Maintenance
  
  273
- International User Support
  
  279
  - Language Limitation
    280

Cisco 8865NR User Manual (128 pages)

8800 Series

Brand: Cisco | Category: IP Phone | Size: 3.14 MB

Table of Contents
3
Chapter 1 Your Phone

13
Calls

49
Contacts

83
- Corporate Directory
  83
Recent Calls

89
- Recent Calls List
  89
- View Your Recent Calls
  89
- Return a Recent Call
  90
- Clear the Recent Calls List
  90
- Delete a Call Record
  90
Voicemail

93
- Your Voicemail Account
  93
- Check for New Voice Messages
  93
- Access Voicemail
  94
- Visual Voicemail
  94
  - Access Audio Voicemail
    94
Applications

95
- Available Applications
  95
- View Active Applications
  95
- Switch to Active Applications
  96
- Close Active Applications
  96
Chapter 7

97
- Change the Wallpaper
  97
- Change the Ringtone
  98
- Adjust the Screen Brightness
  98
- Adjust the Contrast
  98
- Change the Font Size
  99
- Change the Phone Name
  99
- Adjust the Headset Feedback
  100
- Video Settings
  100
  - Adjust the Video Brightness
    100
  - Adjust the Video Bandwidth
    101
  - View Video Calls on Your Computer
    101
- Adjust the Volume During a Call
  102
- Adjust the Phone Ringer Volume
  102
- Enable Voice Feedback from Accessibility
  102
- Adjust Voice Speed
  103
- Phone Display Language
  103
Settings

97
Procedure

103
Step 1

103
Press Applications

103
Accessories

105
- Supported Accessories
  105
- Headsets
  107
  - Important Headset Safety Information
    107
  - Cisco Headset 500 Series
    107
    
    Adjust Your Bass and Treble
    109
    
    Adjust Your Microphone Volume
    109
    
    Adjust Your Speaker Feedback
    109
    
    Test Your Microphone
    110
  - Third Party Headsets
    110
    
    Audio Quality
    111
    
    Bluetooth Wireless Headsets
    111
    
    Wired Headsets
    111
    
    Wireless Headsets
    113
  - Standard Headsets
    113
    
    Connect a Standard Headset
    113
    
    Set up a Wideband Standard Headset
    113
  - USB Headsets
    114
    
    Bluetooth Headsets
    114
    
    Connect a USB Headset
    114
    
    Add a Bluetooth Headset
    115
    
    Turn Bluetooth on or off
    115
    
    Disconnect a Bluetooth Headset
    116
    
    Enable an E-Hookswitch Headset
    116
    
    Remove a Bluetooth Headset
    116
    
    Wireless Headsets
    116
    
    Swap Headsets While on a Call
    117
  - Cisco IP Phone 8800 Key Expansion Module
    117
    
    Key Expansion Module Buttons and Hardware
    119
    
    Place a Call on the Key Expansion Module
    121
    
    Adjust the Key Expansion Module Screen Brightness
    122
- View the Accessories Associated with Your Phone
  107
Product Safety and Security

123
- Safety and Performance Information
  123
  - Power Outage
    123
  - Regulatory Domains
    123
  - Health-Care Environments
    123
  - External Devices
    124
  - Bluetooth Wireless Headset Performance
    124
  - Ways to Provide Power to Your Phone
    124
  - Phone Behavior During Times of Network Congestion
    125
- Compliance Statements
  125
  - Compliance Statements for the European Union
    125
    
    CE Marking
    125
    
    RF Exposure Statement for the European Union
    125
  - Compliance Statements for Canada
    125
    
    Canadian RF Exposure Statement
    125
  - Compliance Information for Brazil
    126
  - FCC Compliance Statements
    126
    
    FCC Part 15.19 Statement
    127
    
    FCC Part 15.21 Statement
    127
    
    FCC Receivers and Class B Digital Statement
    127
    
    FCC RF Radiation Exposure Statement
    127
- Cisco Product Security Overview
  127

Cisco 8865NR User Manual (136 pages)

Brand: Cisco | Category: IP Phone | Size: 7.3 MB

Table of Contents
3
CHAPTER 1 Your Phone

13
CHAPTER 2 Calls

49
CHAPTER 3 Contacts

83
CHAPTER 4 Recent Calls

89
- Recent Calls List
  89
- View Your Recent Calls
  89
- Return a Recent Call
  90
- Clear the Recent Calls List
  90
- Delete a Call Record
  90
CHAPTER 5 Voicemail

93
- Your Voicemail Account
  93
- Check for New Voice Messages
  93
- Access Voicemail
  94
- Visual Voicemail
  94
  - Access Audio Voicemail
    94
CHAPTER 6 Applications

95
- Available Applications
  95
- View Active Applications
  95
- Switch to Active Applications
  95
- Close Active Applications
  96
CHAPTER 7 Settings

97
- Change the Wallpaper
  97
- Change the Ringtone
  98
- Adjust the Screen Brightness
  98
- Adjust the Contrast
  98
- Change the Font Size
  99
- Change the Phone Name
  99
- Video Settings
  99
  - Adjust the Video Brightness
    100
  - Adjust the Video Bandwidth
    100
  - View Video Calls on Your Computer
    100
- Adjust the Volume During a Call
  101
- Adjust the Phone Ringer Volume
  101
- Enable Voice Feedback from Accessibility
  102
- Adjust Voice Speed
  102
- Phone Display Language
  102
CHAPTER 8 Accessories

103
- Supported Accessories
  103
- Check Your Phone Model
  105
- View the Accessories Associated with Your Phone
  105
- Headsets
  106
  - Important Headset Safety Information
    106
  - Cisco Headset 500 Series
    106
    
    Cisco Headset 521 and 522 Controller Buttons and Hardware
    110
    
    Cisco Headset 531 and 532 USB Adapter Buttons and Hardware
    110
    
    Cisco Headset 561 and 562 Buttons and LED
    111
    
    Standard Base for Cisco Headset 561 and 562
    113
    
    Cisco Headset 561 and 562 with Multibase
    114
  - Third Party Headsets
    116
    
    Bluetooth Headsets
    116
    
    Audio Quality
    117
  - Wired Headsets
    117
  - Wireless Headsets
    117
- Connect a Headset to Your Phone
  117
- Configure a Headset on the Phone
  120
  - Adjust the Headset Feedback
    120
  - Turn Bluetooth on or off
    120
  - Add a Bluetooth Headset
    121
  - Disconnect a Bluetooth Headset
    121
  - Remove a Bluetooth Headset
    121
  - Set up a Wideband Standard Headset
    122
  - Enable an E-Hookswitch Headset
    122
- Cisco Headset Customization
  122
  - Adjust Your Bass and Treble
    122
  - Adjust Your Speaker Sidetone
    123
  - Adjust Your Microphone Volume
    123
  - Test Your Microphone
    123
- Swap Headsets While on a Call
  124
- Troubleshoot Your Cisco Headset
  124
  - Confirm that Your Headset Is Registered
    125
  - No Sound in Headset
    125
  - Poor Audio
    125
  - Microphone Not Picking up Sound
    126
  - Headset Not Charging
    126
  - Headset Battery Not Holding a Charge
    127
- Cisco IP Phone 8800 Key Expansion Module
  127

Cisco 8865NR User Manual (102 pages)

Brand: Cisco | Category: IP Phone | Size: 2.14 MB

Table of Contents
3
The Cisco IP Phone 8800 Series
11
New and Changed Information
12
New Information for Firmware Release
12
New Information for Firmware Release 11.7(1)
13
New Information for Firmware Release 11.5(1)
14
New Informationforfirmwarerelease11.0
14
Adjust the Handsetrest
15
Changetheviewingangleofyourphone
15
Phone Setup
15
Connectto the Network
16
Set up Wi-Fi Client
16
Connect to a Pre-Configured Wi-Fi Network
17
Connect to a VPN
17
Set up a Phone for Use with VPN
17
Activate Your Phone Automatically with a QR Code
18
Connect to Expressway
18
Activate and Sign in to Yourphone
19
Secure the Phone with a Cable Lock
19
Sign in to Your Extension from Another Phone
20
Sign out of Your Extension from Another Phone
20
Signintoyourphone
20
Selfcare Portal
21
Speed-Dial Numbers
22
Buttons and Hardware
23
Navigation
25
Softkey, Line, and Feature Buttons
25
Clean the Phone Screen
26
Phone Screen Features
26
Badged Icons
27
Differences between Phone Calls and Lines
27
Mobile Device Charging
27
USB Ports
27
Bluetooth and Yourphone
28
Energysavings
29
Phone Firmware and Upgrades
29
Postpone a Phoneupgrade
29
View the Progress of a Phone Firmware Upgrade
29
Normal Line Mode
30
Phone Line Modes
30
Turn on Your Phone
30
Accessibility Features
31
Additional Help and Information
31
Enhanced Line Mode
31
Troubleshooting
31
Find Information about Your Phone
32
Report All Phone Issues
32
Report Call Quality Issues
32
Cisco One-Year Limited Hardware Warranty Terms
33
Lost Phone Connectivity
33
Calls
35
Make Calls
35
Make a Call with a Phone or Video Address
36
Make a Call with the Speakerphone
36
Make a Callwith a Headset
36
Make a Call with a Speed-Dial Button
37
Rediala Number
37
Speed Dial
37
Dial an International Number
38
Make a Call with a Fast-Dial Button
38
Make a Call with a Speed-Dial Code
38
Calls that Require a Billing Code or Authorization Code
39
Get Notified When a Contact Is Available
39
Secure Calls
39
Answer Acall
40
Answer Call Waiting
40
Answer Calls
40
Decline a Call
40
Ignore a Call
40
Answer a Call Within Your Group (Pickup)
41
Answer a Coworker's Phone (Call Pickup)
41
Turn on Do Not Disturb
41
Answer a Call from an Associated Group (Other Pickup)
42
Answer a Call from Another Group (Group Pickup)
42
Answer a Call Within Your Hunt Group
42
Answer Calls Automatically
43
Sign in and out of a Hunt Group
43
View the Call Queue in a Hunt Group
43
Make a Videocall
44
Tracea Suspicious Call
44
Video Calls
44
Adjust the Picture-In-Picture Position
45
Stop Your Video
45
Toggle between Phone and Video Display
45
Hold Calls
46
Mute Your Call
46
Put a Call on Hold
46
Video Calls and Security
46
Answer a Call Left on Hold for too Long
47
Call Park
47
Swap between Active and Held Calls
47
Place a Call on Hold with Assisted Directed Call Park
48
Place a Call on Hold with Call Park
48
Retrieve a Call on Hold with Assisted Directed Call Park
48
Retrieve a Call on Hold with Call Park
48
Forward Calls
49
Place a Call on Hold with Manual Directed Call Park
49
Retrieve a Call on Hold with Manual Directed Call Park
49
Add Anotherperson to a Call
50
Conference Calls and Meetings
50
Transfer a Call to Another Person
50
Scheduled Conference Calls (Meet Me)
51
Swap between Calls before Youcomplete a Conference
51
View and Remove Conference Participants
51
Host a Meet-Me Conference
52
Intercom Calls
52
Join a Meet-Me Conference
52
Make an Intercom Call
52
Answer an Intercom Call
53
Supervise and Record Calls
53
Prioritized Calls
54
Record a Call
54
Set up a Supervised Call
54
Answer a Priority Call
55
Make a Priority Call
55
Answer a Priority Call While on Another Call
56
Answertheoldestcallfirst
56
Multiplelines
56
View All Calls on Your Phone
56
View Important Calls
56
Create a Line Filter
57
Display Call Notifications on Select Lines with Line Filters
57
Use a Line Filter
57
Add Yourself to a Call on a Shared Line
58
Change a Line Filter
58
Shared Lines
58
Enable Privacy on a Shared Line
59
Get Notified before You Join a Call on a Shared Line
59
Mobile Devices and Yourdesk Phone
59
Phone Calls with Intelligentproximity
59
Cisco Web Dialer
72
Chapter 4 & Recent Calls

73
- Recent Calls List
  73
- View Yourrecent Calls
  73
- Returnarecentcall
  74
- Cleartherecentcallslist
  74
- Delete a Call Record
  74
- Your Voicemail Account
  77
- Check for New Voice Messages
  77
- Access Voicemail
  78
- Visual Voicemail
  78
- Access Audio Voicemail
  78
- Available Applications
  79
- Viewactiveapplications
  79
- Switchtoactiveapplications
  80
- Close Active Applications
  80
- Change the Wallpaper
  81
- Change Theringtone
  82
- Adjust the Screen Brightness
  82
- Adjust Thecontrast
  82
- Change the Font Size
  83
- Change the Phone Name
  83
- Adjust the Headset Feedback
  84
- Video Settings
  84
- Adjust the Video Brightness
  84
- Adjust the Video Bandwidth
  85
- View Video Calls on Your Computer
  85
- Adjustthe Volumeduring a Call
  86
- Adjust the Phone Ringer Volume
  86
- Procedure
  86
- Step 1 Press Applications
  86
- Supported Accessories
  87
- Viewtheaccessoriesassociatedwithyourphone
  88
- Step 1
  88
- Standard Headsets
  89
- Connect a Standard Headset
  89
- Set up a Wideband Standard Headset
  89
- USB Headsets
  90
- Connect a USB Headset
  90
- Bluetooth Headsets
  90
- Turn Bluetooth on or off
  91
- Add a Bluetooth Headset
  91
- Disconnect a Bluetooth Headset
  91
- Remove a Bluetooth Headset
  92
- Wireless Headsets
  92
- Enable an E-Hookswitch Headset
  92
- Swap Headsets While on a Call
  93
- Cisco IP Phone 8800 Key Expansion Module
  93
- Key Expansion Module Buttons and Hardware
  94
- Place a Call on the Key Expansion Module
  97
- Adjust the Key Expansion Module Screen Brightness
  98
Chapter 9 & Product Safety and Security

99
- Safety and Performance Information
  99
- Power Outage
  99
- External Devices
  99
- Bluetooth Wireless Headset Performance
  100
- Ways to Provide Powerto Yourphone
  100
- Phone Behavior During Times of Network Congestion
  100
- FCC Compliance Statements
  100
- FCC Part 15.21 Statement
  101
- FCC RF Radiation Exposure Statement
  101
- FCC Receivers and Class B Digital Statement
  101

Cisco 8865NR Manual (44 pages)

Brand: Cisco | Category: IP Phone | Size: 6.94 MB

Table of Contents
1
The Cisco IP Phone 8800 Series
1
New and Changed Information
2
Phone Setup
8
Protect Your Video Phone Camera
15
Activate and Sign in to Your Phone
16
Self Care Portal
18
Buttons and Hardware
20
Accessibility Features for the Cisco IP Phone 8800 Series
29
Phone Firmware and Upgrades
38
Energy Savings
39
Phone Line Modes
39
Additional Help and Information
41

Cisco 8865NR User Manual (24 pages)

Brand: Cisco | Category: IP Phone | Size: 2.07 MB

Cisco 8865NR Manual (11 pages)

Brand: Cisco | Category: IP Phone | Size: 0.26 MB

Cisco 8865NR Manual (14 pages)

Add Buttons to Your Phone

Brand: Cisco | Category: IP Phone | Size: 2.1 MB

Cisco 8865NR Quick Start Manual (2 pages)

Brand: Cisco | Category: IP Phone | Size: 0.4 MB

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Cisco 8865NR Manuals

Table of Contents

Cisco IP Phone Hardware

Cisco IP Phone Installation

Cisco IP Phone Installation

CHAPTER 8 Cisco IP Phone Customization

CHAPTER 9 Phone Features and Setup

CHAPTER 10 Corporate and Personal Directory

CHAPTER 11 Cisco IP Phone Status

CHAPTER 12 Troubleshooting 237

Maintenance

International User Support

Table of Contents

Chapter 1 Your Phone

Calls

Contacts

Recent Calls

Voicemail

Applications

Chapter 7

Settings

Procedure

Step 1

Press Applications

Accessories

Product Safety and Security

Table of Contents

CHAPTER 1 Your Phone

CHAPTER 2 Calls

CHAPTER 3 Contacts

CHAPTER 4 Recent Calls

CHAPTER 5 Voicemail

CHAPTER 6 Applications

CHAPTER 7 Settings

CHAPTER 8 Accessories

Table of Contents

Chapter 4 & Recent Calls

Chapter 9 & Product Safety and Security

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Table of Contents

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