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CP-7921G-A-K9
Cisco CP-7921G-A-K9 Wireless IP Phone Manuals
Manuals and User Guides for Cisco CP-7921G-A-K9 Wireless IP Phone. We have
2
Cisco CP-7921G-A-K9 Wireless IP Phone manuals available for free PDF download: Administration Manual, Datasheet
Cisco CP-7921G-A-K9 Administration Manual (234 pages)
for Cisco Unified Communications Manager 7.0
Brand:
Cisco
| Category:
IP Phone
| Size: 3.51 MB
Table of Contents
Table of Contents
3
Preface
11
Overview
11
Audience
11
Organization
11
Related Documentaton
12
Obtaining Documentation and Submitting a Service Request
13
Cisco Product Security Overview
13
Document Conventions
14
CHAPTER 1 Overview of the Cisco Unified Wireless IP Phone 7921G
15
Understanding the Cisco Unified Wireless IP Phone 7921G
15
Features Supported on the Cisco Unified Wireless IP Phone 7921G
15
C H a P T E R 1 Overview of the Cisco Unified Wireless IP Phone 7921G
16
Configuring Network Access for the Phone
19
Configuring Telephony Features
19
Feature Overview
19
Providing Users with Feature Information
20
Understanding Security Features for Cisco Unified IP Phones
21
Overview of Supported Security Features
22
Understanding Security Features for Cisco Unified IP Phones
22
Understanding Security Profiles
24
Identifying Encrypted and Authenticated Phone Calls
25
Security Restrictions
25
Understanding Security Profiles
25
Overview of Configuring and Installing the Cisco Unified Wireless IP Phone 7921G
26
Manager
27
Understanding the Wireless LAN
29
Chapter 2 Overview of the Voip Wireles Network
30
Understanding WLAN Standards and Technologies
31
Standards for WLAN Communications
31
Radio Frequency Ranges
31
Wireless Modulation Technologies
32
AP, Channel, and Domain Relationships
32
Wlans and Roaming
34
Components of the Voip Wireless Network
35
Networking Protocols Used with Cisco Unified Wireless IP Phones
35
Interacting with Cisco Unified Wireless Aps
37
Associating to an AP
38
Voice Qos in a Wireless Network
38
Interacting with Cisco Unified Communications Manager
40
Phone Configuration Files and Profile Files
40
Interacting with the DHCP Server
41
Security for Voice Communications in Wlans
42
Authentication Methods
42
Authenticated Key Management
44
Encryption Methods
44
AP Authentication and Encryption Methods
44
Voip WLAN Configuration
46
Wireless Network Requirements for Voip
47
Configuring Aps for Voice
47
Configuration Tip for Cisco Aironet Aps
48
Site Survey Verification
48
Site Survey Verification Tasks
48
Neighbor List Utility
49
Site Survey Utility
50
CHAPTER 3 Setting up the Cisco Unified Wireless IP Phone 7921G
51
Before You Begin
51
Network Requirements
51
C H a P T E R 3 Setting up the Cisco Unified Wireless IP Phone 7921G
52
Methods for Adding Phones to Cisco Unified Communications Manager
52
Adding Phones with Auto-Registration
53
Adding Phones with Auto-Registration and TAPS
53
Adding Phones with BAT
54
Adding Phones with Cisco Unified Communications Manager Administration
54
Safety Information
55
Battery Safety Notices
56
Installing the Cisco Unified Wireless IP Phone 7921G
57
Providing Power to the Phone
57
Installing or Removing the Phone Battery
58
Using the Power Supply to Charge the Phone
59
Using the USB Cable to Charge the Phone
61
Installing and Using the Desktop Charger
63
Battery Charging Times Using the Desktop Charger
64
Using the Desktop Charger to Charge the Phone
64
Configuring Wireless LAN Settings
65
Cisco Unified Wireless IP Phone 7921G Web Pages
65
Network Profile Menu on the Cisco Unified Wireless IP Phone 7921G
65
Using a Headset
65
Audio Quality Subjective to the User
65
Connecting Headsets
66
Using External Devices with Cisco Unified IP Phones
66
Powering on the Cisco Unified Wireless IP Phone 7921G
66
Active and Standby Phone Modes
67
Active Mode
67
Standby Mode
68
Understanding the Phone Startup Process
68
CHAPTER 4 Using the Cisco Unified Wireless IP Phone 7921G Web Pages
71
Setting up Your PC to Configure the Phones
71
C H a P T E R 4 Using the Cisco Unified Wireless IP Phone 7921G Web Pages
72
Configuring the USB LAN on the PC
72
Installing the USB Drivers
72
Accessing the Phone Web Page
73
Using the USB Cable to Configure Phones
74
Updating Phones Remotely
74
Setting Configuration Privileges for the Phone Web Page
74
Accessing the Configuration Web Page for a Phone
75
HOME: Summary Web Page
77
Configuring Network Profiles
78
Network Profile Settings
78
Configuring Wireless Settings in a Network Profile
83
Configuring Wireless LAN Security
84
Configuring the Authentication Mode
85
Setting the Wireless Security Credentials
85
Configuring the Pre-Shared Key
86
Configuring the Username and Password
86
Setting Wireless Encryption
88
Installing Authentication Certificates for EAP-TLS Authentication
89
Configuring PEAP
94
Configuring IP Network Settings
95
Enabling DHCP
95
Disabling DHCP
96
Configuring the Alternate TFTP Server
96
Configuring Advanced Network Profile Settings
97
Configuring USB Settings
98
Configuring Trace Settings
99
Configuring Wavelink Avalanche Server Settings
101
Configuring the Phone Book
101
Importing and Exporting Contacts
102
Importing and Exporting CSV Phone Contact Records
102
Searching the Phone Book Information
104
Updating Phone Book Information
104
Adding a Contact
104
Deleting Contacts
105
Editing Contact Information
105
Assigning a Speed-Dial Hot Key to a Contact Number
105
Using System Settings
106
Viewing Trace Logs
106
Backup Settings for Phone Configuration
107
Using Network Profile Templates
107
Creating a Configuration Template
108
Importing a Configuration Template
109
Upgrading Phone Firmware
110
Changing the Admin Password
110
Viewing the Site Survey Report on the Web
111
CHAPTER 5 Configuring Settings on the Cisco Unified Wireless IP Phone
115
Accessing Network and Phone Settings
115
C H a P T E R 5 Configuring Settings on the Cisco Unified Wireless IP Phone
116
Configuring Network Profile Settings
116
Accessing a Network Profile
117
Changing the Profile Name
117
Guidelines for Editing Settings in the Network Profile
118
Changing Network Configuration Settings
118
Configuring DHCP Settings
120
Disabling DHCP
120
Changing the Cisco Discovery Protocol Settings
121
Configuring an Alternate TFTP Server
121
Erasing the Configuration
122
Configuring Wireless Settings for the Network Profile
122
Accessing the WLAN Configuration Menu
122
Changing WLAN Configuration Settings
123
Changing Phone Settings
124
Configuring the Security Certificate on the Phone
126
Changing the USB Configuration
127
CHAPTER 6 Configuring the Phone Using the Wavelink Avalanche Server
129
Before You Begin
129
Best Practices
130
Assigning the Wavelink Avalanche Server
130
Assigning the Wavelink Avalanche Server from the Phone
130
Assigning the Wavelink Avalanche Server Using the Phone Web Page
131
Setting up and Using the Phone Configuration Utility
131
Assigning Attributes for the Phone
131
Defining Custom Names and Custom Values on the Phone
132
Defining Custom Parameters from the Phone Web Page
132
Installing the Cisco Unified Wireless IP Phone 7921G Configuration Utility
133
Updating Configuration Files
133
Configuring Profile Settings
134
Configuring USB Settings
137
Configuring Trace Settings
137
Configuring Wavelink Avalanche Server Settings
138
Updating the Phone
139
Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release
140
CHAPTER 7 Configuring Features, Templates, Services, and Users
141
Configuring Cisco Unified Wireless IP Phones
141
C H a P T E R 7 Configuring Features, Templates, Services, and Users
142
Telephony Features Available for the Phone
142
Product-Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G
154
Configuring Softkey Templates
156
Softkey Templates for the Cisco Unified Wireless IP Phone 7921G
157
Changing Softkeys in a Template
157
Modifying Phone Button Templates
157
Setting up Services
157
Setting up Services
158
Configuring Corporate and Personal Directories
159
Configuring Corporate Directories
159
Configuring Personal Directory
159
Adding Users to Cisco Unified Communications Manager Administration
160
Managing the User Options Web Pages
161
Giving Users Access to the User Options Web Pages
161
Specifying Options that Appear on the User Options Web Pages
161
Creating Custom Phone Rings
162
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone
163
Viewing Security Information
163
Accessing the CTL File Screen
165
Trust List Screen
166
Viewing Device Information
166
Viewing Model Information
169
Viewing the Status Menu
170
Viewing the Status Messages
171
Viewing the Current Configuration
174
Viewing Network Statistics
174
Viewing Call Statistics
176
Viewing Firmware Versions
178
Chapter 9 Monitoring the Cisco Unified Wireless IP Phone Remotely
181
Accessing the Web Page for a Phone
181
Wireless LAN Statistics
182
Network Statistics
183
Stream Statistics
185
CHAPTER 10 Troubleshooting the Cisco Unified Wireless IP Phone 7921G
187
Resolving Startup and Connectivity Problems
187
Symptom: Incomplete Startup Process
187
C H a P T E R 10 Troubleshooting the Cisco Unified Wireless IP Phone 7921G
188
Symptom: no Association to Cisco Aironet Access Points
188
Verifying Access Point Settings
188
Symptom: no Registration with Cisco Unified Communications Manager
189
Checking Network Connectivity
190
Registering the Phone with Cisco Unified Communications Manager
190
Verifying TFTP Server Settings
190
Verifying Cisco Unified Communications Manager Settings
191
Verifying DNS Settings
191
Verifying IP Addresses
191
Cisco Communications Manager and TFTP Services Are Not Running
192
Creating a New Configuration File
193
Resolving Voice Quality and Roaming Problems
193
Symptom: Cisco Unified Wireless IP Phone Resets Unexpectedly
194
Identifying Intermittent Network Outages
194
Verifying Access Point Settings
194
Verifying DHCP Settings
194
Eliminating DNS or Other Connectivity Errors
195
Verifying that the Phones Have Not Been Intentionally Reset
195
Verifying Voice VLAN Configuration
195
No Audio During a Connected Call
196
One-Way Audio During a Connected Call
196
Symptom: Audio Problems
196
Delays in Voice Conversation While Roaming
197
Phone Does Not Roam Back to Preferred Band
197
Phone Loses Connection with Cisco Unified Communications Manager While Roaming
197
Symptom: Improper Roaming and Voice Quality or Lost Connection
197
Voice Quality Deteriorates While Roaming
197
Monitoring the Voice Quality of Calls
198
Troubleshooting Tips
199
Using Voice Quality Metrics
199
General Troubleshooting Information
200
Common Phone Status Messages
200
Troubleshooting Tips for the Cisco Unified Wireless IP Phone 7921G
201
Logging Information for Troubleshooting
203
Using a System Log Server
203
Using the Trace Logs on the Unified IP Phone
203
Erasing the Local Configuration
204
Appendix
207
Providing Information to Users by Using a Website
207
How the Cisco Unified Wireless IP Phone Operates
207
How Users Access the Help System on the Phone
207
Appendix A Providing Information to User by Using a Website
208
How Users Get Copies of Cisco Unified IP Phone Manuals
209
How Users Access Voice Messages
210
How Users Configure Phone Features and Services
210
Appendix
213
Supporting International Users
213
Installing the Cisco Unified Communications Manager Locale Installer
213
A P P E N D I X B Supporting International Users
214
Support for International Call Logging
214
Appendix
215
Physical and Operating Environment Specifications
215
Appendix
217
Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G
217
Configuring the Wireless Network
217
Configuration Tip for Cisco Aironet Access Points
218
Configuring Qos Policies
219
Access Point Configuration Settings
219
Controller Settings
219
Switch Configuration
220
Configuring the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager
220
Installing the Cisco Unified Wireless IP Phone 7921G
223
I N D E X
225
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Cisco CP-7921G-A-K9 Datasheet (9 pages)
Cisco Unified Wireless IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 0.16 MB
Table of Contents
Wireless Characteristics
3
Certification and Compliance
6
Ordering Information
7
Warranty
8
Cisco Unified Communications Services and Support
8
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