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SPA502
Cisco SPA502 Manuals
Manuals and User Guides for Cisco SPA502. We have
2
Cisco SPA502 manuals available for free PDF download: Administration Manual, User Manual
Cisco SPA502 Administration Manual (325 pages)
Cisco Small Business
Brand:
Cisco
| Category:
IP Phone
| Size: 2.08 MB
Table of Contents
Table of Contents
2
Chapter 1: Getting Started
12
Overview of the Phones
13
Cisco Attendant Console
13
Network Configurations
14
Cisco SPA9000 Voice System
15
Cisco Unified Communications 500 Series for Small Business
15
Other SIP IP PBX Call Control Systems
15
Updating Firmware
16
Determining the Firmware Version
17
Determining the IP Address of the Phone
18
Downloading the Firmware
19
Installing the Firmware
19
Using the Web-Based Configuration Utility
20
Allowing Web Access to the IP Phone
21
Saving the Configuration Profile
23
Understanding Administrator and User Views
23
Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series)
24
Accessing Administrative Options
24
Using the Web Administration Tabs
24
Viewing Phone Information
25
Viewing Reboot Reasons
25
Viewing the Reboot History on the Phone Web User Interface
27
Viewing the Reboot History on the IP Phone Screen
27
Viewing the Reboot History in the SPA Status Dump File
27
Using IVR on IP Phones Without Screens
27
Ensuring Voice Quality
31
Supported Codecs
31
Bandwidth Requirements
32
Factors Affecting Voice Quality
33
SIP Publish Signaling Improvements
35
Chapter 2: Configuring Lines
37
Configuring a Line Key
38
Configuring Shared-Line Appearance
38
Configuring Call Appearance Per Line
41
Expand Call Appearance Per Line
42
Configuring Unused Line Keys to Access Services
42
Configuring Call Park on the Cisco SPA525G or Cisco SPA525G2 (Metaswitch)
43
Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines
44
Configuring Call Pickup and Busy Lamp Field
45
Configuring Speed Dial
46
Configuring Audio Indication for Call Pickup Event
47
Chapter 3: Customizing Standard Features
48
Configuring Phone Information and Display Settings
49
Configuring the Phone Name
49
Configuring Voice Mail
49
Configuring Internal Voice Mail for each Extension (Using a Cisco SPA400)
49
Customizing the Startup Screen
50
Changing the Display Background
51
Configuring the Screen Saver
52
Configuring the LCD Contrast
54
Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2)
54
Configuring Linksys Key System Parameters
55
Enabling Call Features
56
Enabling Anonymous Call and Caller ID Blocking Services
56
Enabling ACD Service
56
Enabling Call Back Service
56
Enabling Call Park and Call Pickup Services
57
Enabling Call Transfer and Call Forwarding Services
57
Enabling Conferencing
58
Enabling Do Not Disturb
58
Enabling the Missed Call Shortcut
58
Logging Missed Calls
58
Enabling Paging (Intercom)
59
Configuring Paging Groups
59
Enabling Service Announcements
61
Customizing Phone Softkeys
61
Programmable Softkeys
66
Configuring the Message Waiting Indicator
68
Configuring Ring Tones
69
Configuring On-Demand Ring Tones (Cisco SPA525G or Cisco SPA525G2)
70
User-Created MP3 Ring Tones (Cisco SPA525G or Cisco SPA525G2)
71
Creating and Uploading Ring Tones Using the Ring Tone Utility
71
Series and Cisco SPA500 Series Only)
71
Assigning a Ring Tone to an Extension
73
Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2)
74
Configuring Audio Settings
75
Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Series)
76
Enabling Wireless (Cisco SPA525G or Cisco SPA525G2 Only)
76
Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 Only)
77
Enabling Bluetooth from the Web Interface
77
Enabling Bluetooth from the Phone
77
Pairing a Bluetooth Headset
78
Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
79
Initiating Pairing from the Cisco SPA525G2
80
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
81
Enabling SMS Messaging
82
Enabling and Configuring the Phone Web Server
83
Configure the Web Server from the Phone Web Interface
83
Configure the Web Server from the Phone Screen Interface
84
Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones
84
Configuring Broadsoft Settings
89
Series)
89
Configuring Broadsoft Directory
89
Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (Applicable to Broadsoft)
90
Configuring Synchronization of DND and CEWD
90
Configuring Synchronization of DND and CEWD by Using the Configuration File
91
Configuring Broadsoft ACD Support
91
Configuring Broadsoft ACD Support
92
Configuring XML Services
92
Configuring Music on Hold
95
Configuring Extension Mobility
95
Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2)
96
Configuring the User Name and Account on the Camera
97
Entering Camera Information into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility
97
Viewing the Video
98
Chapter 4: Configuring SIP, SPCP, and NAT
99
SIP and Cisco IP Phones
99
SIP over TCP
101
SIP Proxy Redundancy
101
Configuring Survivable Remote Site Telephony (SRST) Support
101
RFC3311 Support
102
Support for SIP NOTIFY XML-Service
102
Configuring SIP
103
Configuring Basic SIP Parameters
103
Configuring SIP Timer Values
107
Configuring Response Status Code Handling
110
Configuring RTP Parameters
110
Configuring SDP Payload Types
112
Configuring SIP Settings for Extensions
115
Configuring a SIP Proxy Server
121
Configuring Subscriber Information Parameters
123
Configuring the IP Phone Communications Protocol
124
Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2
125
Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone
125
Managing NAT Transversal with Cisco IP Phones
125
NAT Mapping with Session Border Controller
126
NAT Mapping with SIP-ALG Router
126
NAT Mapping with a Static IP Address
126
NAT Mapping with STUN
127
Determining Whether the Router Uses Symmetric or Asymmetric NAT
128
Chapter 5: Configuring Security, Quality, and Network Features
130
Setting Security Features
131
Challenging SIP Initial INVITE and MWI Messages
131
Encrypting Signaling with SIP over TLS
131
Securing Voice Traffic with SRTP
132
Authorizing Secure Calls with a Mini-Certification
132
Secure Call Indication Tone
133
Configuring Voice Codecs
133
Configuring Domain and Internet Settings
137
Configuring Restricted Access Domains
137
Configuring DHCP, Static IP, or Pppoe Connection Type
137
Configuring Power Settings
139
Setting Optional Network Servers
139
Configuring VLAN Settings
141
Configuring Cisco Discovery Protocol (CDP)
141
Configuring LLDP-MED
141
TLV Information
143
Configuring the VLAN Settings
149
Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2
151
Configuring the VPN on the Security Appliance
152
Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2
152
Chapter 6: Provisioning
155
Redundant Provisioning Servers
156
Retail Provisioning
156
Automatic In-House Preprovisioning
157
Using HTTPS
158
Server Certificates
158
Client Certificates
159
Obtaining a Server Certificate
159
Manually Provisioning a Phone from the Keypad
160
Sample Configuration File
161
Updating Profiles and Firmware
162
Launch a Firmware Update by Using a Browser Command
167
Launch a Profile Update by Using a Browser Command
168
Rebooting a Phone by Using a Browser Command
168
Configuring a Custom Certificate Authority
169
General Purpose Parameters
169
Using
170
Chapter 7: Configuring Regional Parameters and Supplementary Services
173
Scripting for Cadences, Call Progress Tones, and Ring Tones
174
Cadence Script
174
Example: Normal Ring
174
Example 2: Distinctive Ring (Short, Short, Short, Long)
175
Tone Script
175
Example: Dial Tone
175
Example: SIT Tone
176
Ring Script
177
Call Progress Tones
178
Distinctive Ring Patterns
178
Example 1: Normal Ring
178
Example 2: Distinctive Ring (Short, Short, Short, Long)
179
Distinctive Call Waiting Tone
179
Control Timer Values (Sec)
180
Configuring Supplementary Services (Star Codes)
181
Entering Star Code Values
181
Activating or Deactivating Supplementary Services
185
Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series)
186
Bonus Services Announcement Description
186
Outbound Call Codec Selection Codes
188
Miscellaneous Parameters
188
DTMF Parameters
188
Localizing Your IP Phone
189
Managing the Time and Date
190
Configuring Daylight Saving Time
191
Daylight Saving Time Examples
192
Selecting a Display Language
193
Creating a Dictionary Server Script
193
Chapter 8: Configuring Dial Plans
195
About Dial Plans
195
Digit Sequences
196
Digit Sequence Examples
199
Acceptance and Transmission of the Dialed Digits
201
Dial Plan Timer (Off-Hook Timer)
202
Syntax for the Dial Plan Timer
202
Interdigit Long Timer (Incomplete Entry Timer)
203
Syntax for the Interdigit Long Timer
203
Interdigit Short Timer (Complete Entry Timer)
204
Syntax for the Interdigit Short Timer
204
Editing Dial Plans on the IP Phone
205
Resetting the Control Timers
206
Chapter 9: Configuring LED Patterns
207
Led Script
209
LED Pattern
210
LED Script Examples
210
Appendix A: Cisco SPA IP Phone Field Reference
212
Info Tab
213
System Information
213
Network Configuration (SPCP)
216
VPN Status (Cisco SPA525G or Cisco SPA525G2 Only)
217
Product Information
217
Phone Status
218
Ext Status
219
Line/Call Status
220
Downloaded Ring Tone
222
System Tab
223
System Configuration
223
Internet Connection Type and Static IP Settings
225
Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only)
226
Pppoe Settings (Cisco SPA525G or Cisco SPA525G2 Only)
226
Optional Network Configuration
227
VLAN Settings
228
Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only)
230
Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only)
230
VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only)
230
SIP Tab
231
SIP Parameters
231
SIP Timer Values (Sec)
236
Response Status Code Handling
239
RTP Parameters
240
SDP Payload Types
242
NAT Support Parameters
245
Linksys Key System Parameters
248
Provisioning Tab
249
Regional Tab
249
Call Progress Tone Description
249
Distinctive Ring Patterns
253
Control Timer Values (Sec)
255
Vertical Service Activation Codes
256
Vertical Service Announcement Codes
261
Outbound Call Codec Selection Codes
262
Time (Cisco SPA525G or Cisco SPA525G2 Only)
265
Language (Cisco SPA525G or Cisco SPA525G2 Only)
266
Miscellaneous
266
Phone Tab
271
General
271
Line Key
274
Miscellaneous Line Key Settings
276
Line Key LED Pattern
277
Supplementary Services
279
Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series)
281
Ring Tone (Cisco WIP310)
282
Auto Input Gain (Db)
283
Multiple Paging Group Parameters
284
Broadsoft Settings
285
LDAP Corporate Directory Search
286
XML Service
290
Extension Mobility
290
Programmable Softkeys
291
Ext Tab
292
General
293
Share Line Appearance
293
NAT Settings
294
Network Settings
295
SIP Settings
296
Call Feature Settings
300
Proxy and Registration
303
Subscriber Information
306
Audio Configuration
307
Dial Plan Script
311
User Tab
313
Call Forward
313
Speed Dial
313
Supplementary Services
314
Camera Settings (Cisco SPA525G or Cisco SPA525G2)
314
Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2)
314
Audio Volume
314
Screen (Cisco SPA525G or Cisco SPA525G2)
315
Attendant Console Tab (Cisco SPA500 Series)
317
General
317
Attendant Console Status
319
Cisco SPA525G or Cisco SPA525G2-Specific Tabs
320
Wi-Fi
320
Bluetooth
320
Personal Address Book
322
Call History
322
Speed Dials
322
Firmware Upgrade
322
Appendix B: Where to Go from here
323
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Cisco SPA502 User Manual (8 pages)
Digital Office Technology
Brand:
Cisco
| Category:
Telephone
| Size: 0.39 MB
Table of Contents
Chapter 1 Overview of the Cisco Spa Series Digital Phone
3
Chapter 2 Installing Cisco Spa502 or Cisco Spa50
4
Connecting Your Phone
4
Setting up Your Profile
4
Chapter 3 Installing Cisco Spa525G2
5
Chapter 4 Bluetooth on the Cisco Spa525G2
7
Pair a Bluetooth Device
7
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