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Dell OptiPlex N Manuals
Manuals and User Guides for Dell OptiPlex N. We have
3
Dell OptiPlex N manuals available for free PDF download: Troubleshooting Manual, Service Manual, User Manual
Dell OptiPlex N Troubleshooting Manual (131 pages)
Diagnostics and Troubleshooting Guide (.pdf)
Brand:
Dell
| Category:
Desktop
| Size: 1.13 MB
Table of Contents
Safety Instructions
5
Typographical Conventions
8
Table of Contents
11
Chapter 1 Checking the Basics
21
Backing up Your Files
21
Basic Checks
21
Checking Connections and Switches
22
Look and Listen
23
Table 1-1. Boot Routine Indications
23
The System Setup Program
24
The EISA Configuration Utility
24
Chapter 2 Messages and Codes
25
System Messages
25
Table 2-1. System Messages
25
System Beep Codes
33
Table 2-2. System Beep Codes
34
Warning Messages
37
Diagnostics Messages
37
Chapter 3 Finding Software Solutions
39
Installing and Configuring Software
39
Expanded and Extended Memory
39
Using Software
40
Error Messages
40
Input Errors
40
Memory-Resident Programs
40
Program Conflicts
41
Checking for Memory Address Conflicts
41
Avoiding Interrupt Assignment Conflicts
41
Table 3-1. Default IRQ Line Assignments
41
Chapter 4 Running the Dell Diagnostics
43
Features of the Dell Diagnostics
43
When to Use the Dell Diagnostics
43
Before You Start Testing
43
Starting the Dell Diagnostics
44
How to Use the Dell Diagnostics
45
Figure 4-1. Diagnostics Menu
45
Confirming the System Configuration Information
46
Figure 4-2. Dell Diagnostics Screen
46
How to Use the Menu
47
Main Menu Categories
47
Run
47
Select
47
Subtest
47
Run under Subtest
48
Select under Subtest
48
Options under Subtest
48
Test Limits under Subtest
48
About under Subtest
48
Key-Help under Subtest
48
Quit Menu under Subtest
48
Options
48
Number of Times to Repeat Test(S)
48
Maximum Errors Allowed
48
Pause for User Response
49
Output Device for Status Messages
49
Table 4-1. Option Parameters
49
Output Device for Error Messages
50
Test Limits
50
About
50
Key-Help
50
Quit
50
Tests in the Dell Diagnostics
51
Table 4-2. Dell Diagnostics Tests
51
Error Messages
54
RAM Test Group
54
Subtests
54
Why Run a RAM Test
54
System Set Test Group
54
Why Run a System Set Test
55
Video Test Group
56
Subtests
56
Why Run a Video Test
56
Keyboard Test Group
57
Subtests
57
Why Run a Keyboard Test
57
Mouse Test
57
Subtests
58
Why Run the Mouse Test
58
Diskette Drives Test Group
58
Why Run a Diskette Drives Test
58
Hard-Disk Drives (Non-SCSI) Test Group
58
Subtests
59
Why Run a Hard-Disk Drives Test
59
IDE CD ROM Drives Test Group
59
Why Run an IDE CD ROM Drives Test
60
Serial/Infrared Ports Test Group
60
Subtests
60
Why Run a Serial/Infrared Ports Test
60
Parallel Ports Test Group
61
Subtests
61
Why Run a Parallel Ports Test
61
SCSI Devices Test Group
62
Subtests
62
Why Run a SCSI Devices Test
62
Network Interface Test Group
63
Subtests
63
Why Run a Network Interface Test
63
Audio Test Group
63
Why Run an Audio Test
64
Other Test Group
64
Subtests
64
Chapter 5 Checking Your Equipment
65
Troubleshooting the Monitor
65
Troubleshooting the Keyboard
66
Troubleshooting I/O Ports
66
Troubleshooting the Basic I/O Functions
67
Troubleshooting a Parallel Printer
68
Troubleshooting a Serial I/O Device
68
Chapter 6 Checking Inside Your Computer
69
Safety First-For You and Your Computer
69
Removing and Replacing the Computer Cover
69
Troubleshooting a Wet Computer
70
Troubleshooting a Damaged Computer
70
Troubleshooting the Battery
71
Troubleshooting Expansion Cards
72
Troubleshooting System Memory
73
Troubleshooting the Video Subsystem
74
Troubleshooting the System Board
76
Troubleshooting the Diskette/Tape Drive Subsystem
77
Checking the Diskette/Tape Drive Subsystem
77
Troubleshooting a Diskette-Drive Subsystem
77
Troubleshooting a Non-SCSI Internal Tape Drive
79
Troubleshooting a SCSI Tape Drive
80
Troubleshooting Hard-Disk Drives
82
Troubleshooting IDE Hard-Disk Drives
82
Troubleshooting SCSI Hard-Disk Drives in a System Without a SCSI Backplane Board
83
Troubleshooting SCSI Hard-Disk Drives in a System with a SCSI Backplane Board
85
Chapter 7 Getting Help
89
Technical Assistance
89
Help Tools
90
Table 7-1. Help Tools
90
Autotech Service
91
Commercial Online Service
91
Dell Diagnostics Program
91
Dell Q&A
91
Frequently Asked Questions Cards
91
System Documentation
91
World Wide Web on the Internet
91
Automated Order-Status System
92
Techconnect BBS
92
Techfax Service
92
Technical Support Service
92
Problems with Your Order
93
Product Information
93
Returning Items for Warranty Repair or Credit
93
Before You Call
93
Figure 7-1. Diagnostics Checklist
95
Dell Contact Numbers
96
Table 7-2. International Dialing Codes
97
Table 7-3. Dell Contact Numbers
98
Appendix A Diagnostic Video Tests
107
Video Memory Test
107
Video Hardware Test
107
Text Mode Character Test
107
Character Attributes Subtest (80
108
Figure A-1. 80-Column X 25-Line Character Attributes Subtest Screen
108
Character Set Subtest (80
109
Figure A-2. 80-Column X 25-Line Character Set Subtest Screen
109
Video Scan Alignment Subtest
110
Figure A-3. Video Scan Alignment Subtest (Screen 1
110
Figure A-4. Video Scan Alignment Subtest (Screen 2
111
Character Attributes Subtest (40
112
Figure A-5. 40-Column X 25-Line Character Attributes Subtest Screen
112
Character Set Subtest (40
113
Figure A-6. 40-Column X 25-Line Character Set Subtest Screen
113
Text Mode Color Test
114
Color Attributes Subtest (80
114
Table A-1. Color Attributes
114
Color Attributes Subtest (40
115
Color Bars Subtest
115
Text Mode Pages Test
115
Figure A-7. Text Mode Pages Test Screen
115
Graphics Mode Test
116
320 X 200 Graphics Mode Screens
116
640 X 200 Black/White Graphics Mode Screen
116
Figure A-8. 640 X 200 Black/White Graphics Mode Screen
117
640 X 480 Monochrome Graphics Mode Screen
118
Figure A-9. 640 X 480 Monochrome Graphics Mode Screen
118
320 X 200 16-Color Graphics Mode Screen
119
640 X 350 16-Color Graphics Mode Screen
119
640 X 480 2-Color Graphics Mode Screen
119
Figure A-10. 640 X 480 2-Color Graphics Mode Screen
120
640 X 480 16-Color Graphics Mode Screen
121
320 X 200 256-Color Graphics Mode Screen
121
640 X 480 256-Color Graphics Mode Screen
121
800 X 600 16-Color Graphics Mode Screen
121
800 X 600 256-Color Graphics Mode Screen
121
1024 X 768 16-Color Graphics Mode Screen
121
1024 X 768 256-Color Graphics Mode Screen
121
1280 X 1024 16-Color Graphics Mode Screen
121
Color Palettes Test
121
Solid Colors Test
122
Abbreviations and Acronyms
123
Index
127
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Dell OptiPlex N Service Manual (72 pages)
Service Manual (.pdf)
Brand:
Dell
| Category:
Desktop
| Size: 1.97 MB
Table of Contents
Table of Contents
3
Chapter 1 System Overview
7
System Features
8
Figure 1-1. Computer Orientation
8
Figure 1-2. Front-Panel Features
9
Figure 1-3. Internal View
9
Built-In Video Controller
10
Enhanced Dual-Interface EIDE Subsystem
10
Expansion-Card Slot
10
Figure 1-4. Riser Board
10
Hard-Disk Drive
10
Figure 1-5. NIC Connector on I/O Panel
11
Optional Built-In NIC
11
Stand for Vertical Orientation
11
Computer Service
12
Computer Power Supply
12
Table 1-1. DC Voltage Ranges
12
Figure 1-6. DC Power Connector P1
13
Figure 1-7. DC Power Connector P2
13
Pin Assignments for the DC Power Connectors
13
DC Power Distribution
14
Figure 1-8. DC Power Connector P3
14
Figure 1-9. DC Power Cables
14
Figure 1-10. DC Power Distribution
15
System Board
16
Figure 1-11. System Board Components
16
Figure 1-12. System Board Jumpers
17
Main Memory
17
System Board Jumpers
17
Table 1-2. System-Board Jumper Descriptions
18
Interrupt Assignments
19
Table 1-3. Interrupt Assignments
19
DMA Channel Assignments
20
Table 1-4. DREQ Line Assignments
20
Technical Specifications
21
Table 1-5. Technical Specifications
21
Chapter 2 Basic Troubleshooting
25
Initial User Contact
25
External Visual Inspection
26
Observing the Boot Routine
27
Server-Based Diagnostics
28
Hard-Disk-Based Diagnostics
29
Internal Visual Inspection
31
Diskette-Based Diagnostics
32
Connecting the External Diskette Drive
32
Figure 2-1. External Diskette Drive
32
Running the Diskette-Based Diagnostics
33
Getting Help
34
Chapter 3 Beep Codes and Error Messages
35
POST Beep Codes
35
Table 3-1. POST Beep Codes
36
System Error Messages
38
Table 3-2. System Error Messages
39
Chapter 4 Removing and Replacing Parts
45
Recommended Tools
45
Precautionary Measures
46
Stand for Vertical Orientation
47
Figure 4-1. Optional Stand Removal
47
Computer Cover
48
Figure 4-2. Computer Cover Removal
48
Figure 4-3. Service Access Lock
48
Control Panel
50
Figure 4-4. Control Panel Removal
50
Hard-Disk Drive
51
Figure 4-5. Hard-Disk Drive Removal
51
System Power Supply
52
Figure 4-6. System Power-Supply Removal
52
System Board Components
53
Figure 4-7. System Board Components
53
Expansion-Card Cage
54
Figure 4-8. Expansion-Card Cage Removal
54
Expansion Card
55
Figure 4-9. Expansion-Card Removal
55
Figure 4-10. Riser Board Removal
56
Riser Board
56
Dimms
57
Figure 4-11. DIMM Removal
57
Figure 4-12. DIMM Installation
57
Figure 4-13. Microprocessor Removal
58
Microprocessor/Heat Sink Assembly
58
Figure 4-14. Microprocessor Securing-Clip Removal
59
Figure 4-15. System Battery Removal
60
System Battery
60
System Board
61
Figure 4-16. System Board Removal
61
Appendix A System Setup Program
63
System Setup Screens
64
Figure A-1. System Setup Screens
64
Table A-1. System Setup Categories
65
Figure A-2. Sample Device List Screen
68
Index
69
Dell OptiPlex N User Manual (38 pages)
Computer systems
Brand:
Dell
| Category:
Desktop
| Size: 0.62 MB
Table of Contents
Safety Instructions
3
Table of Contents
9
Chapter 1 Introduction
13
System Features
13
Operating System
14
Turning on the System
14
Responding to Error Messages
15
Turning off the System
15
Using the Optional Stand for Vertical Orientation
15
Security Cable Slot and Padlock Ring
15
Figure 1-1. Optional Stand
15
Audio Connectors for the Optiplex NX
16
Energy Star Compliance
16
Figure 1-2. Security Cable Slot and Padlock Ring
16
Figure 1-3. Optiplex NX Audio Connectors
16
Figure 1-4. Energy Star Emblem
16
Chapter 2 Maintaining the System
19
Preserving Data
19
Scheduling Backups
19
Cleaning System Components
19
Recommended Tools and Accessories
19
Cleaning the Computer, Monitor, and Keyboard Exteriors
20
Minimizing Environmental Hazards
20
Temperature
20
Humidity
20
Altitude
20
Dust and Particles
21
Corrosion
21
Esd
21
EMI and RFI
21
Magnetism
22
Speakers
22
Shock and Vibration
22
Power Source Interruptions
22
Power Protection Devices
22
Surge Protectors
22
Line Conditioners
23
Ups
23
Appendix A Regulatory Notices
25
FCC Notices (U.S. Only
25
Class a
25
Class B
26
IC Notice (Canada Only
26
CE Notice
27
EN 55022 Compliance (Czech Republic Only
27
VCCI Notices (Japan Only
27
Class a ITE
28
Class B ITE
28
Korean Regulatory Notice
28
Class a Device
28
Class B Device
28
Polish Center for Testing and Certification Notice
28
NOM 024 Information (Mexico Only
29
Información para NOM 024 (Únicamente para México
30
Appendix B Warranties and Return Policy
31
Limited Three-Year Warranty (U.S. and Canada Only
31
Coverage During Year One
31
Coverage During Years Two and Three
31
General
32
Total Satisfaction" Return Policy (U.S. and Canada Only
32
Index
35
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