User Manuals: HP 9000 E25 Workstation and Server

Manuals and User Guides for HP 9000 E25 Workstation and Server. We have 1 HP 9000 E25 Workstation and Server manual available for free PDF download: Handbook

HP 9000 E25 Handbook

HP 9000 E25 Handbook (280 pages)

PA-RISC Computer Systems

Brand: HP | Category: Desktop | Size: 9.55 MB

Table of Contents

Table of Contents
7
1 Product Information

19
2 Environmental Information

44
- Specifications
  44
3 Installation and Preventive Maintenance

48
4 Configuration

52
- Introduction
  52
- Configuration Rules for HP 9000 Model 800 Ex5 Class Systems
  53
- Configuration Rules for HP 3000 Series 9X8 Systems
  53
  - Configuration Guidelines
    53
  - Calculating Current Consumption
    53
- Multifunction I/0 Card Configuration
  55
  - SCSI Configuration
    55
  - LAN Configuration
    55
  - HP 3000 - Power Consumption Worksheet
    55
- SCSI Configuration Rules
  58
- Typical External SCSI Device Rear Panel and Switch Configuration
  60
- System External SCSI Cabling and Configuration
  61
  - Load Factors
    62
- Console-Less Configuration (HP 9000 Only)
  63
- Memory Subsystem Configuration
  65
- Memory Configuration Rules
  66
- Remote Support Modem Configuration
  69
  - HP Support Link (HP50759A)
    70
  - Hayes Smartmodem 2400
    71
  - Black Box V.32 Plus (Version 2.01.01)
    72
  - Multitech MT224EH7
    72
  - Modem Cable Pin-Out
    75
    
    92219Q Cable Pin-Out
    76
    
    Bell Mode - AP Protocol 1
    76
    
    CCITT Mode - AP Protocol 0
    76
- Modem Settings (HP Predictive Support)
  77
- Predictive Support Modems and Switch Settings
  78
- Adding Peripherals to os Configuration
  79
  - MPE-IX
    79
  - Hp-Ux
    79
- Determining Hardware Device Paths
  80
- Slot Path Addresses and Device Path Addresses
  80
- Peripheral Upgrade Configuration Rules
  81
- Removable Media Peripheral Locations and SCSI Addresses
  81
- Disk Part Numbers
  82
- 3.5-Inch Hard Disk Drive (A2445A and A3087 A) Configuration
  82
- Disk Numbers
  82
- Option Settings for 3.5-Inch Hard Disk Drives (A2445A and A3087 A)
  82
- 3.5-Inch Hard Disk Drive (A2958A) Configuration
  85
- J2 Option Settings for 3.5-Inch Hard Disk Drive (A2958A)
  86
- A2958A 3.5-Inch Hard Disk Drive Option Select Connectors
  88
  - DDS-Format DAT Drive Configuration- C1503B and C1504B
    89
    
    Options
    89
    
    SCSI Address
    89
- Option Connector Pin-Sets and SCSI Address Options
  90
  - Option Connector Settings for 800 Ex5 Class and 9X8 Systems
    90
    
    Optional Configuration Jumper Switch
    91
  - CD-ROM Drive Configuration
    91
    
    Options
    91
    
    SCSI Address
    92
- Configuration Pin-Sets
  92
- QIC Tape Drive Motor Driver PCA Configuration
  95
- Floppy Disk Drive Configuration
  98
- Cabinet Configuration Rules
  99
- Meter Cabinet Configuration Example
  100
  - I/0 Products Supported in the Cabinets
    101
- Meter Cabinet Configuration Example
  101
- Special Considerations
  104
- 5 Troubleshooting
  
  105
  - Introduction
    105
  - Hard Failures
    106
    
    Check System Front Panel Leds
    107
    
    Check I/ 0 Card and Device Leds
    108
    
    System Troubleshooting Reference Guide
    108
    
    Power System Troubleshooting Procedure
    109
    
    Troubleshooting the Power System
    109
    
    Troubleshooting System Hardware Faults
    111
    
    System Fault Troubleshooting Procedure
    112
    
    Mpe/IX Halt 0 Operating System Error Codes
    113
    
    Troubleshooting Memory Failures
    114
    
    Troubleshooting I/ 0 Failures
    115
    
    Console Initialization Troubleshooting Procedure
    116
    
    Troubleshooting Console Initialization Failures
    116
    
    Boot and System Initialization Failures
    117
    
    Overtemperature Troubleshooting Procedure
    118
    
    Overtemperature Warning
    118
    
    Warnings
    118
    
    Other Warning Messages
    119
    
    Other Warning Troubleshooting Procedure
    119
    
    Powertrust UPS Online Error Messages
    119
    
    High Priority Machine Check (HPMC)
    120
    
    HPMC Codes
    120
    
    Troubleshooting Hpmcs
    120
    
    Diagnostic Tools
    122
    
    Soft Errors
    122
    
    System Log File Procedure
    122
    
    Offline Diagnostics
    123
    
    System Exerciser
    123
    
    MPE System Hang
    124
    
    Operating System Problems
    124
    
    Performance Problems
    124
    
    System Hang Symptoms and Solutions
    124
    
    System Performance Symptoms and Solutions
    124
    
    HP-UX System Hang
    125
    
    Monitor Halts
    125
    
    Summary
    126
    
    System Abort
    126
    
    System Abort Symptoms and Solutions
    126
    
    Taking a Memory Dump
    126
    
    Step 1: Do a Transfer of Control (TC)
    127
    
    Step 2: Boot to ISL
    128
    
    Step 3: Dump the System
    128
    
    Step 4: Restart the System
    129
    
    Step 5: Process the Memory Dump
    129
    
    HP-UX Automatic Core Dump
    130
    
    Step 6: Call the Response Center
    130
    
    Avoiding Problems with Automatic Memory Dump
    131
    
    Problems with Automatic Memory Dump
    131
    
    What to Do with Core Files
    131
    
    Running Savecore Manually
    132
    
    Calling the Response Center
    133
    
    Error Codes and Messages
    133
    
    PDC Codes
    134
    
    PDC Selftest and Diagnostic Test Section Summary
    134
    
    Stable Store, ROM, and EEPROM Error Code
    136
    
    Memory Subsystem Self-Test Error Codes and Slot Numbers
    137
    
    PDC Floating Point Coprocessor Selftest Error Codes
    137
    
    Console Initialization Error Codes
    138
    
    System Initialization Error Codes
    138
    
    ISL Boot Codes
    140
    
    Mpe/IX ISL Boot Codes
    140
    
    HP-UX ISL Boot Codes
    141
    
    HP-UX System Initialization Codes
    141
    
    Mpe/IX System Initialization Codes
    141
    
    System Initialization Codes
    141
    
    HP-UX os Display Codes
    142
    
    HP-UX System Shutdown Codes
    142
    
    For HP Internal Use Only
    143
  - Scsi/Console/Lan PCA Access Port Error Codes
    143
    
    TA Command Tests and Power-On Selftests
    143
    
    Integrated Access Port Selftest Failure Codes
    144
    
    Selftest Failure Codes
    144
    
    Integrated Access Port Selftest Failure Codes
    145
  - Troubleshooting SCSI Problems
    148
  - 3.5-Inch Hard Disk Drive Troubleshooting
    149
    
    Diagnostic Information
    150
    
    Drive Status Light
    150
    
    Logs
    150
    
    Usage Log
    150
    
    Hard Disk Drive Access Count Range Values
    151
    
    Data Error Log
    152
    
    Hard Disk Drive Error Type and Error Byte
    152
    
    Hardware Error Log
    152
    
    REQUEST SENSE Data Fields
    153
    
    SCSI-2 Request Sense Extended Data Format
    153
    
    Sense Key Codes
    155
    
    Additional Sense Codes
    156
    
    DERROR Status Codes
    158
    
    Byte 25 ESDI Status Byte Contents
    163
    
    Bytes 26, 27 SCSI Status Bytes Contents
    163
  - DDS Drive Troubleshooting Flowchart
    165
    
    DDS-Format DAT Drive Status Lights
    166
    
    Solving Media Warning Problems
    166
    
    Status Lights
    166
    
    Removing a Jammed Cassette from a DDS-Format Drive
    167
    
    Solving High Humidity Problems
    167
    
    Diagnostic Information
    170
    
    Error Rate Log
    170
    
    Fault Log
    170
    
    Logs
    170
    
    REQUEST SENSE Data Fields
    170
    
    Tape Log
    170
    
    Sense Key Codes
    174
    
    Additional Sense Codes
    175
    
    Additional Sense Codes/ Additional Sense Code Qualifiers
    176
  - CD-ROM Drive Troubleshooting
    183
    
    Diagnostic Information
    183
    
    Drive Status Light
    183
    
    Drive Status Light Indications
    183
    
    REQUEST SENSE Data Fields
    183
    
    REQUEST SENSE Data Format
    184
    
    Sense Key Codes
    184
  - Quarter-Inch Cartridge (QIC) Tape Drive Troubleshooting
    186
    
    QIC Troubleshooting Tools
    186
    
    Recommended Preventive Manintenance Schedule
    186
    
    Troubleshooting Sequence
    186
  - 8Mm Tape Drive Troubleshooting
    187
    
    Clearing a Tape Jam
    187
    
    Remove the Top Panel
    187
    
    Remove Tape from the Tape Path
    189
    
    Remove the Cartridge
    190
  - Floppy Disk Drive Troubleshooting
    191
    
    Floppy Disk Drive Troubleshooting Tools
    191
    
    Other Considerations
    192
    
    Troubleshooting Procedure
    192
6 Diagnostics and Utilities

193
- Online Diagnostics and Utilities
  194
  - Using the Online Diagnostics
    195
- Support Tape
  195
- Booting up
  195
- Configuration Menu
  196
  - Support Tape Main/Utilities Menus
    197
7 Supported Peripherals

198
8 Replaceable Parts

199
- Introduction
  199
- Parts List
  200
- Replaceable Parts
  200
- MM Tape Drive Terminating Resistor Ordering Information
  202
- Major System Components
  203
- HP 3000 Series 9X8 Boards
  203
- Rack-Mount Cabinet Replaceable Parts
  204
- Removal and Replacement
  205
  - Before You Begin Removal Procedures
    205
    
    Required Tools
    206
    
    System Identification
    206
    
    Turn off System
    208
- Chassis Removal Procedures
  208
  - Remove Front Bezel
    208
  - Remove Peripherals
    210
    
    Remove 3.5-Inch Digital Data Storage (DDS) Device
    212
    
    Remove Quarter-Inch Cartridge Tape Driver (QIC)
    216
    
    Remove 8Mm Tape Drive
    219
    
    Remove Floppy Disk Drive
    222
    
    Remove Internal 3.5-Inch Disks
    223
  - Remove Power Supply
    225
    
    Power Supply Control PCA Connectors
    225
  - Remove Filler Panels
    228
  - Remove I/0 Pcas
    230
  - Remove Rear Bezel
    234
  - Remove CPU Card
    236
  - Remove Memory Pcas
    238
  - Remove Backplane
    239
  - Remove Left and Right Side Panels
    242
  - Remove Light Pipes
    243
  - Remove DC On/Off Switch
    244
- Chassis Replacement Procedures
  245
- Quick Reference Removal Procedures
  246
  - Backplane Removal
    246
  - Digital Data Storage (DDS) Removal
    246
  - Internal Disk Removal
    246
  - CD-ROM Removal
    246
  - MM Tape Drive Removal
    247
  - Floppy Disk Drive Removal
    247
  - Light Pipe Removal
    247
  - Memory PCA Removal
    247
  - Power Supply Removal
    247
  - Processor PCA Removal
    247
- Internal Peripheral Assembly and Disassembly
  248
- Replaceable Assemblies
  248
- Front Panel
  249
  - CD-ROM Drive Assembly and Disassembly
    250
    
    Handling Precautions
    250
    
    Laser Safety
    250
    
    Replaceable Assemblies
    250
    
    Front Panel
    251
    
    Door
    252
- Cabinet Removal and Replacement
  253
  - Removal and Replacement Procedures
    256
    
    Rear Door
    256
    
    Side Cover
    256
    
    Top Cap
    256
    
    Base Cover
    257
    
    Forehead Assembly
    257
    
    Fan Assembly
    258
    
    Rail Assembly
    258
    
    Rear Door Hinge
    258
    
    Fan
    260
    
    Pdu
    261
    
    Cabinet Leveler or Caster
    262
    
    Door Bumper
    263
    
    Magnetic Door Catch
    263
9 Functional Description

264
- Introduction
  264
  - Cpu
    264
  - Memory and Input/Output Controller (MIOC)
    264
  - Translation Lookaside Buffer (TLB)
    264
  - Cache
    264
  - Gecko System Connect (GSC)
    266
  - Processor Dependent Code (PDC) and Stable Storage
    266
  - NIO Bus Converter
    266
  - Hewlett-Packard Precision Bus (HP-PB)
    266
  - Embedded Peripherals
    267
  - Power Subsystem
    267
  - Uninterruptible Power System
    267
- Access Port
  268
  - General Description
    268
  - Access Port Operation
    268
    
    Access Port Functions
    268
    
    Access Port Modes
    268
    
    Console Mode
    268
    
    Control Mode
    268
    
    Local/Remote Console
    268
    
    Session Mode
    268
  - Integrated Access Port Commands
    269
    
    Access Port Command Summary
    269
    
    Access Port Commands Overview
    269
  - Access Port Command Description
    270
    
    CA: Configure Remote Support Modem Port
    270
    
    CO: Return to Console Mode
    270
    
    CS: Copy Local Console Screen
    270
    
    ER: Enable Remote Operator Access
    271
    
    ES: Enable SPU Status Display
    272
    
    HE: Print Help Menu
    272
    
    LR: Lock Remote Support Modem Access RS: Reset SPU
    273
    
    SE: Enter Session Mode on Remote Port
    273
    
    Non-Activity Timer
    274
    
    SO: Security Options
    274
    
    CMD_RESET Monitor
    275
    
    Restricted Command Set
    275
    
    TA: Initiate Lap Self-Test
    275
    
    TC: Initiate Transfer of Control
    275
    
    TE: Tell
    275
    
    UR: Unlock Remote Support Modem Access
    275
    
    Access Port Special Characters
    276
    
    B: Enter Control Mode
    276
    
    Special Characters Description
    276
    
    AV: Escape Character
    277
    
    BREAK: Change Console Keyboard Master
    277
    
    Lap Initiated Self Tests
    277
10 Reference

278
- HP System Acronyms
  278
11 Service Notes

280

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