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SurePoint 4820-4FT
IBM SurePoint 4820-4FT Manuals
Manuals and User Guides for IBM SurePoint 4820-4FT. We have
3
IBM SurePoint 4820-4FT manuals available for free PDF download: Planning, Installation And Service Manual, System Reference Manual
IBM SurePoint 4820-4FT System Reference Manual (124 pages)
4820 SurePoint Solution
Brand:
IBM
| Category:
Monitor
| Size: 1.28 MB
Table of Contents
Table of Contents
5
About this Book
11
Related Publications
11
Who Should Read this Book
11
Tell Us What You Think
13
Figures
15
Tables
17
Accessibility
19
Summary of Changes
21
Part 1. Introduction
23
Chapter 1. Introducing the IBM 4820 Surepoint Solution
25
Available 4820 Surepoint Solution Models
25
Summary of Models and Features
27
Product Advantages
27
Product Summary-12-Inch Models
28
Hardware Options
28
Supported Operating Systems
29
Touch Drivers and Diagnostics
30
Summary by Model of Touch Drivers, Calibration/Test, and Diagnostic Diskette
30
Front View of 4820 Surepoint Solution
31
Front View of 4820
31
Rear View of 4820 Surepoint Solution
32
System Software
32
Rear View of 4820
32
Product Summary-10-Inch Models
33
Front and Rear Views
33
Supported Operating Systems
33
Views of Models 10D and 1FR
33
Environmental Requirements
34
Power Usage
34
Spill Resistance
34
Calling for Service
34
Power Usage Values
34
Part 2. IBM 4820 Surepoint Solution Models 42D, 42T, 4FD, 4FT
35
Chapter 2. System Specifications and Planning Information
37
Product Summary
37
Hardware Features
37
Display
37
Video Interface
37
Input/Output (I/O)
38
Indicators and User Controls
38
External Ports
38
Power Management
38
Power Management States
38
Optional Features
39
Magnetic Stripe Reader (Model 42T)
39
Pointing Device (Models 42D, 42T)
39
External Keyboard (Models 42T and 4FT)
39
Power Management Transition Diagram
39
Transition Diagram
39
System Software
40
Supported Modes
40
Windows Setting Requirement
40
Chapter 3. Installation and Operating Information
41
Option Installation
41
Cable Connections and Routing
41
Cable Types and Icons
41
Pedestal Mounting
42
Adjusting the Display
42
Cable Types
42
Chapter 4. System Diagnostics and Scan Codes
43
Using the 4820 42T/4FD POS Terminal Service Diskette
43
Using the OSD Menu
43
Exiting the OSD Menu
44
Using Manual Adjust
44
Keypad and Scan Code Arrangement
44
Exiting through Time-Out
44
Keypad and Scan Code Arrangement
45
Part 3. IBM 4820 Surepoint Solution Models 46D, 46R, 46T
47
Video Connector Assignments
47
RS485 Pin Connector Assignments
47
Chapter 5. System Specifications and Planning Information
49
Product Summary
49
Hardware Features
49
Display
49
Video Interface
49
POS Input/Output (I/O)
50
Indicators and User Controls
50
External Ports
50
Power Management
50
Power Management States
50
Transition Diagram
51
Optional Features
51
Keypads
51
Manager's Keylock
51
Magnetic Stripe Reader (MSR)
51
Audio Kit
51
Power Management Transition Diagram
51
System Software
52
Supported Modes
52
Windows Setting Requirement
52
Chapter 6. Installation and Operating Information
53
Option Installation
53
Cable Connections and Routing
53
View of Model 46D, 46T Cable Connections
53
Summary of Cable Types, Identifying Icons, and Examples
53
Pedestal Mounting
54
Summary of Cable Types, Identifying Icons, and Examples
54
Adjusting the Display
55
Chapter 7. System Diagnostics
57
Using the OSD Menu
57
Exiting the OSD Menu
57
Exiting through Time-Out
57
4820 Surepoint Solution System Reference
58
Using Manual Adjust
58
Chapter 8. Connector Pinouts
59
Video Connector Assignments
59
RS485 Pin Connector Assignments
59
Cable Connector Pinouts
59
Power Supply Pin Voltages
60
Part 4. IBM 4820 Surepoint Solution Models 48D, 48T
61
Chapter 9. System Specifications and Planning Information
63
Product Summary
63
Hardware Features
63
Display
63
Video Interface
63
POS Input/Output (I/O)
64
Indicators and User Controls
64
External Ports
64
Power Management
64
Power Management States
64
USB Devices and Hot Swapping
64
Managing the Screen Savers
65
Optional Features
65
Keypads
65
Manager's Keylock
65
Magnetic Stripe Reader (MSR)
65
Audio Kit
65
System Software
66
Chapter 10. Installation and Operating Information
67
Option Installation
67
Cable Connections and Routing
67
View of Model 48D, 48T Cable Connections
67
Adjusting the Display
68
Brightness Controls
68
Microtouch Touchware
68
Chapter 11. System Diagnostics and Pinout Connections
69
Diagnostics for Model 48D (Non-Touch)
69
Using the Microtouch Touchware
69
Locating the Touchscreen Controller Information
69
Touchscreen Status Messages
69
Controller Type
69
Firmware Version
69
Touchscreen Status
69
Touchscreen Properties Dialog Box
70
Calibrating the Touchscreen
70
Touchscreen Status Messages
70
Customizing the Touch Response Mode
71
Selecting a Touch Mode
72
Configuring the Touch Sound
72
Summary of Touch Modes
72
Connector Pinouts
73
USB Power Voltage
73
USB Power and Voltage
73
Customizing the Touch Sound
73
Part 5. IBM 4820 Surepoint Solution Models 4WT, 4GT
75
Chapter 12. System Specifications and Planning Information
77
Product Summary
77
Hardware Features
77
Display
77
Video Interface
78
POS Input/Output (I/O)
78
Indicators and User Controls
78
External Ports
78
Power Management
78
Power Management States
78
USB Devices and Hot Swapping
78
Managing the Screen Savers
79
Optional Features
79
Keypads
79
Manager's Keylock
79
Power Management States
79
Magnetic Stripe Reader (MSR)
80
Audio Kit
80
System Software
80
Chapter 13. Installation and Operating Information
81
Option Installation
81
Cable Connections and Routing
81
Model 4WT, 4GT Cable Connections
81
Adjusting the Display
82
Brightness Controls
82
Microtouch Touchware
82
Chapter 14. System Diagnostics and Pinout Connections
83
Using the Microtouch Touchware
83
Locating the Touchscreen Controller Information
83
Controller Type
83
Firmware Version
83
Touchscreen Status
83
Touchscreen Properties Dialog Box
84
Calibrating the Touchscreen
84
Customizing the Touch Response Mode
85
Selecting a Touch Mode
86
Configuring the Touch Sound
86
Connector Pinouts
86
USB Power Voltage
86
Summary of Touch Todes
86
Customizing the Touch Sound
86
USB Power and Voltage
87
Part 6. IBM 4820 Surepoint Solution Models 10D, 1FR
89
Chapter 15. System Specifications and Planning Information
91
Product Summary
91
Hardware Features
91
Display
91
Video Interface
91
Supported Video Modes
92
Indicators and User Controls
92
External Ports
92
Power Management
92
Chapter 16. Installation and Operating Information
93
Pedestal Mounting
93
Adjusting the Display Image
93
Other Methods to Adjust the Display
94
4820 Surepoint Solution System Reference
94
Pictorial View Display Adjustments
94
Appendix A. Mounting the Pedestal
99
Mounting the Distributed Pedestal
99
Distributed Pedestal Mounting
99
Attaching the Free-Standing Pedestal to the Counter
100
Appendix B. Troubleshooting Common Problems
101
Distributed Pedestal Mounting Template
107
Free-Standing Pedestal Mounting Template
108
Appendix C. Mounting Surface Templates
109
Mounting Dimensions
109
Appendix D. Notices
111
Electronic Emission Notices
112
Federal Communications Commission (FCC) Statement
112
Industry Canada Class a Emission Compliance Statement
112
Avis de Conformité Aux Normes D'industrie Canada
112
European Community (CE) Mark of Conformity Statement
112
Germany
113
Australia / New Zealand
113
Japanese Power Line Harmonics Compliance Statement
113
Japanese Voluntary Control Council for Interference (VCCI) Statement
114
Korean Communications Statement
114
Taiwanese Class a Warning Statement
114
Chinese Class a Warning Statement
115
Electrostatic Discharge (ESD
115
Trademarks
116
Index
119
Advertisement
IBM SurePoint 4820-4FT Planning, Installation And Service Manual (126 pages)
4820 SurePoint Solution
Brand:
IBM
| Category:
Touch terminals
| Size: 3.5 MB
Table of Contents
Table of Contents
5
Figures
7
About this Guide
11
Related Publications
11
Who Should Read this Guide
11
Tell Us What You Think
12
Accessibility
13
Summary of Changes
15
Chapter 1. Introducing the IBM 4820 Surepoint Solution
17
Surepoint Solution Models and Features
17
Surepoint Solution with Features and Available Pedestals
18
Hardware Options
19
Surepoint Solution Hardware Options
19
Pedestal Options
20
Pedestal Types
20
Supported Operating Systems
21
Views of the 4820 Surepoint Solution
22
Front View of 4820
22
Rear View of 4820
23
System Software, Touch Drivers, and Diagnostics
24
Environmental Requirements
24
Views of 10-Inch Models
24
Power Usage
25
Spill Resistance
25
Calling for Service
25
Power Usage for 4820 Surepoint Solution
25
Chapter 2. Installing the IBM 4820
27
Tailoring Your Installation
27
Identifying the Pedestal Type
28
Identifying the 4820 Cables
28
Pedestal Types
28
Connector Cable for the EIA-232 Models
28
Infrared Touch with MSR
29
Touch Only
29
Infrared Touch (Powered)
30
Connector Cable for Capacitive and Resistive Touch EIA-232 Models
31
0-4FT Model with MSR Attached
31
Microphone Cable for Amplified Speaker Kit
32
Identifying the 4820 I/O Ports
33
Model 2Xx EIA-232 I/O Ports
33
Model 5Xx USB I/O Ports
33
Models 42T, 4FT I/O Ports
33
Models 46T, 46R I/O Ports
34
Model 48T I/O Ports
34
Connector Definitions
34
Connector Icons
35
Installing the Pedestal
36
Mounting the Distributed Pedestal
36
Video Cable Routing Direction
37
Using the Velcro Strip
38
Routing the Video and Power Cables
39
Distributed Pedestal Parts (Shown with Short Pedestal)
40
Distributed Pedestal Covers
41
Pedestal (Free-Standing) Parts
42
Placement of Cable Covers
43
Routing the Cables
44
Integrated Pedestal Parts
45
Routing the Power Cable
46
Integrated Pedestal Covers
47
Routing the Cables
48
Integrated Pedestal Parts
49
Routing the Power Cable
50
Integrated Pedestal Covers
51
Inserting the Stiffening Plate
52
Securing the Arm Assembly to the 4694
53
Attaching the Filler Panel Covers
54
Securing the Arm Assembly to Surepos 720, 740, 780
55
Attaching the Filler Panel Covers
56
Securing the Arm Assembly to the Surepos 720, 740, 780
57
Installing the VESA Bracket
58
Securing the Arm Assembly to the Surepos 720, 740, 780
58
Installing Options
59
Aligner Placement
59
Lock Insert and Brass Key
60
Surepoint Solution with Attached Keypad/Msr
61
Rear View of Attached Keypad
62
Surepoint Solution with MSR
63
Tabs for Attaching the Pointing Device
64
Surepoint Solution with Optional Pointing Device
65
Optional Button Cover
66
Path of Pointing Device Cable
67
Powering on
68
Adjusting the Image
69
On-Screen Display Menu
69
Pattern Display Using the 4820 Video Quality Test Pattern Program
71
On-Screen Display Menu (Models 2Xx and 5Xx)
72
Configuring and Calibrating the Touch Screen
74
Touch Screen Utility Installation Dialog
74
Calibrate Tab
75
Hardware Tab
76
Calibrate Reminder Dialog
76
Customizing the Touch Response Mode
78
Summary of Touch Response Modes
79
Touch Sound Settings
79
Chapter 3. Maintaining the IBM 4820
83
Maximizing Your Comfort
83
Cleaning the Touch Screen
83
Using the Brightness Controls
83
Brightness Adjustment Panel
83
Chapter 4. Troubleshooting Common Problems
85
Obtaining Diagnostic and Service Information
85
Troubleshooting Capacitive and Resistive Displays that Use the 3M Touchware
85
Correct Connections for Servicing EIA-232 Models
86
Touch Screen Controller Information
86
Touch Screen Status Messages
87
Troubleshooting the 4820 Infrared Touch Screen Using the ELO Touch Properties Page
88
Troubleshooting Display Beep
89
All Models
90
Supported Video Modes
94
LED States
94
Power Adapter Pinouts
95
Power Adapter Pin Voltages
95
Testing the Power Supply
95
Powered USB Connector and Pin Numbers
96
Powered USB Connector Pinouts
96
Appendix A. Field-Replaceable Units
97
Assembly 1: 4820
98
Assembly 2: 4820 Mounting Hardware
102
Appendix B. Mounting Surface Templates
105
Update November
105
Distributed Pedestal Mounting Template
105
Free-Standing Pedestal Mounting Template
106
Update November
106
Appendix C. Notices
107
Electronic Emission Notices
108
Japanese Power Line Harmonics Compliance Statement
109
Japanese Voluntary Control Council for Interference (VCCI) Statement
109
Korean Communications Statement
110
Taiwanese Class a Warning Statement
110
Electrostatic Discharge (ESD)
110
End of Life Disposal
111
Battery Return Program
111
Mercury-Added Statement
112
Trademarks
112
Appendix D. Safety Information
113
Index
119
Update November
119
IBM SurePoint 4820-4FT Planning, Installation And Service Manual (112 pages)
4820 SurePoint Solution Touch Screen Monitors
Brand:
IBM
| Category:
Monitor
| Size: 3 MB
Table of Contents
Table of Contents
5
Figures
7
Tables
9
About this Guide
11
Related Publications
11
Who Should Read this Guide
11
Tell Us What You Think
12
Accessibility
13
Summary of Changes
15
Chapter 1. Introducing the IBM 4820 Surepoint Solution
17
Hardware Options
19
Pedestal Options
20
Pedestal Types
20
Supported Operating Systems
21
Views of the 4820 Surepoint Solution
22
Front View of 4820
22
Rear View of 4820
23
System Software, Touch Drivers, and Diagnostics
24
Environmental Requirements
24
Power Usage
25
Spill Resistance
25
Calling for Service
25
Power Usage Values
25
Chapter 2. Installing the IBM 4820
27
Tailoring Your Installation
27
Pointing Device
27
Identifying the Pedestal Type
28
Identifying the 4820 Cables
28
Pedestal Types
28
Infrared Touch with MSR
29
Connector Cable for Capacitive and Resistive
30
Keypad/Msr
30
Identifying the 4820 I/O Ports
31
Model 2Xx RS-232 I/O Ports
31
Models 42T, 4FT I/O Ports
31
Models 46T, 46R I/O Ports
32
Model 48T I/O Ports
32
Connector Definitions
32
Connector Icons
33
Installing the Pedestal
34
Video Cable Routing Direction
35
Using the Velcro Strip
36
Routing the Video and Power Cables
37
Distributed Pedestal Parts List Shown with
38
Distributed Pedestal Covers
39
Pedestal (Free-Standing) Parts List
40
Placement of Cable Covers
41
Integrated Pedestal Parts List
43
Routing the Power Cable
44
Integrated Pedestal Covers
45
Inserting the Stiffening Plate
46
Securing the Arm Assembly to the 4694
47
Attaching the Filler Panel Covers
48
Securing the Arm Assembly to Surepos
49
Attaching the Filler Panel Covers
50
Securing the Arm Assembly to the Surepos
51
VESA Bracket Instructions
52
Installing the Options
53
Aligner Placement
53
Lock Insert and Brass Key
54
Routing the Cables
59
Path of Pointing Device Cable
59
Powering on
60
Adjusting the Image
61
Pattern Display Using the 4820 Video
63
Configuring and Calibrating the Touch Screen
64
Example of Initial Installation Window
65
Example of the Hardware Window
67
Customizing the Touch Response Mode
69
Summary of Touch Response Modes
70
Configuring the Touch Sound
70
Installing the Optional Button Cover
72
Chapter 3. Maintaining the IBM 4820
73
Maximizing Your Comfort
73
Cleaning the Touch Screen
73
Using the Brightness Controls
73
Brightness Menu
73
Chapter 4. Troubleshooting Common Problems
75
Models with Capacitive and Resistive Touch Technology
75
Models with Infrared Touch Technology
76
Touch Screen Status Messages
76
All Models
77
USB Power and Voltage
80
Led States
80
Appendix A. Field-Replaceable Units
81
Assembly 1: 4820
82
Assembly 2: 4820 Mounting Hardware
86
Appendix B. Mounting Surface Templates
89
Distributed Pedestal Mounting Template
89
Mounting Dimensions-Models 10D, 1FR
90
Free-Standing Pedestal Mounting Template
90
Mounting Dimensions
91
Appendix C. Notices
93
Electronic Emission Notices
94
Japanese Power Line Harmonics Compliance Statement
95
Japanese Voluntary Control Council for Interference (VCCI) Statement
95
Korean Communications Statement
96
Taiwanese Class a Warning Statement
96
Electrostatic Discharge (ESD
96
End of Life Disposal
97
Mercury-Added Statement
97
Taiwanese Battery Recycling Statement
97
Trademarks
97
Appendix D. Safety Information
99
Index
105
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