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• TROUBLESHOOTING
This section provides a table that lists some of the most commonly-
encountered problems and provides possible solutions.
Problem
Possible cause
My phone isn't
The charger and the
charging.
phone are not
properly connected.
The charger is not
properly plugged in.
My phone isn't
The battery is not
making/answering
charged.
calls.
The signal strength is
poor.
Possible solution
Securely connect the
charger to the phone.
Ensure that the
charger is plugged in
correctly.
Charge the battery.
If you are indoors,
move toward a
window.
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