Cisco SPA500 Series User Manual
Hide thumbs
Also See for SPA500 Series:
- User manual (104 pages) ,
- Quick reference manual (4 pages) ,
- Instruction manual (3 pages)
Related Manuals for Cisco SPA500 Series
Summary of Contents for Cisco SPA500 Series
-
Page 1: User Guide
IPC Solutions Business Communications User Guide Cisco SPA500 Series IP Phones Extended Dial Plan Version: 2.3 February 2014... - Page 2 Introduction Welcome to IPC Solutions Business Communications (IBC). IBC is a truly flexible and customisable, next generation communication environment. This manual provides usage instructions of specific features that have been configured on your system. It is recommended that this document be used in conjunction with the specific telephone handset video tutorial and user documentation found on the IPC Solutions Website: www.ipcsolutions.com.au/support/knowledgebase/...
-
Page 3: Making And Answering Calls
Making and Answering Calls Calling Internally Dial the internal extension number or press the associated Busy Lamp / Speed Dial button for the extension if configured. Example: 100 Calling Externally To call external numbers, precede the number with the external access code (default 0). -
Page 4: Feature Access
Holding and Handling Calls To put a call on hold, press the Hold button or the Hold soft key. The line button should flash red. To resume the call, press the Hold button again or the resume soft key or the flashing line button. While on a call, another call can be made or answered by pressing the ringing or spare line button. - Page 5 Call Forwarding You can forward or redirect calls to your phone to another number. This can be for all calls or only if your phone is busy or not answered. The number can be any number that can be dialled within the system unless restricted by the system administrator.
- Page 6 All Meetme conference rooms will not allow external participants to join the conference until at least one internal participant has joined. If an external participant attempts to join the conference prior to an internal participant, they will be notified that they will need to wait, be placed on hold and automatically placed into the conference when an internal participant joins.
- Page 7 Advanced Calling Features and IVR The below calling features are only configurable by the System Administrator. Ring Group A ring group is a group of phones that ring simultaneously. The call is directed to the first phone that answers the call. A ring group can consist of internal and external numbers e.g.
- Page 8 Note that any call forwards on internal numbers in the queue group are ignored when a call is presented to it via the group. Call forwards are not ignored if the call is redirected to the overflow destination. The Queue Group pilot number can be Call Forwarded via a dedicated Call Forward Queue Group function button.
- Page 9 Voicemail A voicemail box is allocated to all users by default. When you forward your phone to voicemail, callers can leave a message for you if you are unavailable to take the call. Either dial the Voicemail number or press the voicemail speed dial button on your phone.
- Page 10 Skips to the next message, taking no action. † 7 “Press 7 to (un)delete this message.” Marks the current message as deleted. This option will skip to the next message if the administrator has enabled such functionality. Otherwise, the menu will be repeated, and the option changed to undelete.